Hotel - ibis Epernay Centre Ville
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Ibis Hotel Hotel

ibis Epernay Centre Ville Hotel

19 rue Chocatelle  place des Arcades 
51200  EPERNAY
FRANCE

652 reviews
TripAdvisor Rating Based on 652 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Electric car recharging units

Catering

  • 1 bar(s)

Business services

  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 65 rooms
  • 34 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • RJ 11 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Epernay Centre Ville

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 652 reviews
TripAdvisor review
Couples - 08/09/2017
« Needing an upgrade »

This was far from the best Ibis we have stayed at, it is dated, noisy and not up to the usual Ibis standard. The hotel is dated and in a busy residential location. The service was average and there was quite a lot of external noise late at night and very early in the morning. Given this is the Chamoagne centre of France Accor could do better.

TripAdvisor review
Couples - 08/09/2017
« stop-over in the Champagne area »

The staff was very helpful in accomodating our requests. We enjoyed an excellent breakfast, including the best cranberry juce ever! We would certainly recommend Hotel IBIS Epernay Centre Ville for its value and location.

TripAdvisor review
Family - 23/07/2017
« Nice hotel in Epernay »

This is a nice hotel in Epernay, it doesn't have any intrinsic charm but is situated in Epernay center. Parking in garage available. Rooms are clean and tidy, but of course they look like any other IBIS hotel. Airconditioning was available, but not very effective - it was hot those days. Breakfast is excellent, with a great variety. Much better than other IBIS. Unfortunately the restaurant that used to be there is no longer, but a "bar menu" is available. Staff is friendly and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

TripAdvisor review
Couples - 19/07/2017
« Great location - Basic Double Room »

5 min walk from Avenue De Champagne - Fantastic location Room was clean and functional, if a little basic, no kettle/tea making facilities Staff were friendly and patient, even to my poor French speaking skills!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

TripAdvisor review
Friends getaway - 05/06/2017
« Comfortable and Central »

This is the second time we have stayed in this hotel. The rooms are very clean and comfortable and the staff are very helpful. The hotel is very well placed close to the centre of Epernay and within easy walking distance of plenty of good restaurants. We will visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

TripAdvisor review
Couples - 10/05/2017
« Very Pleasant Stay in Epernay »

This hotel is well placed in the centre of Epernay with a good sized car park nearby. The staff were welcoming and helpful. The room was of a good size, clean and inexpensive. Breakfast was a good continental selection and the bar was also available in the evening. All together I would recommend this htel to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

TripAdvisor review
Couples - 15/03/2017
« very good , clean, very good service and quiet hotel »

Very good situated in a quiet area of down town. Very clean , very good service , quiet hotel with very good breakfast. Very central situation in Epernay. Closed parking very close by and one street situated from shopping centre of Epernay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for taking the time to give us your opinion about your stay in our hotel. My team and I are delighted with your comments and your rating of 5/5. We are indeed very grateful for your remarks that encourage us to continue our efforts to ensure that we provide the best service our guest are expecting. Best regards Christine General Manager

TripAdvisor review
Family - 11/02/2017
« Great location »

Difficult to find without sat nav because of one way streets but in a good central location. Surprisingly nice and new looking interior as doesn't look much on the outside. Lovely comfy bed as always at an ibis hotel and a good standard of cleanliness. Nice breakfast and eating area. Public car park in street a few steps away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

TripAdvisor review
Hazel E E Couples - 04/01/2017
« Excellent as always! »

The friendliness of the staff, the excellent position & value for money make this hotel a must in the champagne area! We always stay in this hotel in Epernay - we will be back! As a result of staying here, we now look to stay in other Ibis Hotels throughout Europe!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

TripAdvisor review
Couples - 23/11/2016
« convenient town centre hotel »

We have stayed several times in this hotel. It is easy to park nearby and central for the Champagne region and the town of Epernay. the rooms are quite small be efficiently designed. The reception staff did not appear to know how to read my credit card

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

TripAdvisor review
Couples - 21/07/2016
« Great value hotel in town centre »

This was our second stay. Although this is a budget hotel, the rooms are very well laid out with a good shower room and very comfy bed. The location is very handy for walking around the town centre and there are a couple of small supermarkets and boulangeries nearby which is also useful. An excellent budget base for Epernay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christine Directrice

TripAdvisor review
Richard814 Couples - 10/07/2016
« Typical Ibis »

The hotel is placed in the middle of Epernay, so good for walking. Despite this, it would be difficult to find the way in for cars without a satnav. There are 3 temporary bays for parking whilst you go to the reception on the first floor. You must then either use public parking on the street/square or a pubic garage (for a fee). The staff provide a map of how to get into the garage and where the restaurants are (there is no restaurant attached to the hotel). We chose a local brasserie which was very good. It was very pleasant to be able to sleep with the window open and no disturbance at this time of year. Breakfast was as good as usual from Ibis with no people pressure. On this occasion the public garage was being upgraded and access opposite the hotel was still closed (without the knowledge of the Ibis staff). A notice on the closed access told you where to go round the block to get in, and showed that the work was running at least a day late (it should have been finished by our date).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

TripAdvisor review
Couples - 16/05/2016
« Comfortable. »

Typically Ibis although surprisingly much more spacious than anticipated. Well located;well maintained;excellently clean. Good service ambience from all staff. Would benefit with kettle and tea/coffee facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

TripAdvisor review
Couples - 17/04/2016
« Wonderful Stay In Epernay »

Hotel Ibis Epernay Centre Ville was excellent. The location, our room, the staff and the parking garage were outstanding. We were especially happy with the parking garage and the price of only 9 euros a day. We will be returning to the hotel on our future trips. The location of the hotel is excellent for exploring the Champagne region.

TripAdvisor review
Family - 14/04/2016
« return to epernay »

Average accomodation but it was priced well. The spare pillow was dirty when we took it out of the case to use which suggests that housekeeping may not be as thoruogh as they should be. There was no secure parking when we arrived so parked on the street. The area is quite safe and well lit. We walked from the hotel to the centre which is about 300meters away so the location is good.

TripAdvisor review
Couples - 01/04/2016
« Great ibis »

All ibis are more or less the same. Same room layout, same decor and because of that we stay there all the time. This one was special, great beds, good wifi, perfect location, helpful service, view of courtyard. Couldn't have been better

TripAdvisor review
Family - 24/02/2016
« Super stay in Champagne Center. »

We always stay in Epernay on our way back from skiing as we then can avoid the tolls at Reims on Saturday night and also visit the champagne shops in the town. The hotel is very well placed, being right in the center of the town and although it does not have its own parking there is safe street parking only 50yds away which doesn't cost much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Many thanks for your kind comentary about our hotel. It is the heart of our job and we appreciate when our guest leave us satisfied. We hope to welcome you again. Christine General Manager

TripAdvisor review
Couples - 06/01/2016
« Perfect , clean, quiet and very good service »

We can recommend this IBIS hotel, where it is very good staying. In the middle of Downtown but very quiet, very clean and with a very good service. Also Epernay is a very small but pitoresc town to visit and to taste very good local Champagne.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, We are very happy you enjoyed your stay in our hotel. We hope to see you again. best regards Christine General Manager

TripAdvisor review
Couples - 18/08/2015
« Standard Ibis Hotel close to town centre »

The usual standard I've come to expect from Ibis, a warm welcome, efficient check in, good room and facilities. Located right in the centre of town and a short walk to the Avenue de Champagne to visit the champagne cellars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are glad you had a great stay with us, and thank you for taking the time to share your feelings. It's always a pleasure for our team to find positive reviews, which encourages them to stay in tune with our customers and to be responsive. Best regards Christine General Manager

TripAdvisor review
Gileshp Family - 29/07/2015
« Great location and good accommodation for central Eperany »

Clean, simple and good accommodation for visiting Epernay. We used it for an overnight stay. It is superior to F1 or Ibis budget. The breakfast looked good although we tend eat out in one of the restaurants. It was an ideal overnight stop off on the return from Provence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, We are glad you had a great stay with us, and thank you for taking the time to share your feelings. It's always a pleasure for our team to find positive reviews, which encourages them to stay in tune with our customers and to be responsive. Pending the pleasure to receive you at the Ibis Epernay, we wish you a great day. Very Sincerely, Christine general manager

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