ibis Épernay Centre-Ville Hotel 3 stars

TripAdvisor rating 3.5/5 788 reviews
ibis Épernay Centre-Ville
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Room 1

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Hotel extras

  • Hotel in downtown location

  • Hotel 5 minutes from the Champagne cellars

  • 24-hour bar and snack service

  • Web corner and free WIFI throughout the hotel

  • Renovated, air-conditioned hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Web corner

Hotel location

ibis Épernay Centre-Ville

19 rue Chocatelle
Place Bernard Stasi
51200
epernay
france

Tel: +33326511451

Fax: (+33)3/26511459

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 140km / 87 miles

  • By train

    EPERNAY At 0km / 0 miles

GPS :49.042244, 3.952898

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 1 double bed and 1 sofa

  • Max. number of persons: 3
  • Area: From 0
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 0
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BAR RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Épernay Centre-Ville

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,354 reviews

tripadvisor

TripAdvisor Rating 3.5/5

788 reviews

Excellent location. Small hotel and friendly staff

Customer review rating 4.2/5

Gabi Friends - 16/10/2019 AccorHotels review

Room was small but comfortable and very clean, no tea making facilities and limited product supplies. There was a wait for service at the desk and the bar for coffee - more staff during busy periods would be good idea

very central and nice staff

Customer review rating 4.2/5

Weemacs Couples - 15/10/2019 AccorHotels review

not easy to find but once there, wasn't sure how the parking worked. couldn't open the window on the top floor.

All fine except ...

Customer review rating 4.2/5

Anonymous Couples - 09/10/2019 AccorHotels review

All was fine and as expected except one little problem with our rental car. It was parked in the near car park as advised by your reception. We were not aware that there is a Saturday market on the parking, so our car was removed early Saturday morning. That caused me going to police then to the garage, back to police and again to garage to get it back. We needed to pay couple taxi trips to the garage (outside of town) and Euro 130 penalty. It ruined a bit of our otherwise perfect experience in Champagne region. I know it is not hotel responsibility but maybe we should have been told by hotel about Saturday Market on the nearby car parking.

Fantastic

Customer review rating 4.2/5

Sara Friends - 08/10/2019 AccorHotels review

Anne Sophie on reception was amazing, very very helpful. The hotel was spotless, very central and we thoroughly enjoyed our stay. Thank you

Good

Customer review rating 4.2/5

M. Business - 05/10/2019 AccorHotels review

Good price and quality of the rooms. We could be a bit more welcome with a bottle of water

Convenient, but expensive for the facilities offered.

Customer review rating 4.2/5

James M. Couples - 04/10/2019 AccorHotels review

The staff were very welcoming and helpful. The room, however, felt bare and small. It reminded us of a Travelodge in the UK. We expected a higher level of comfort and facilities from Ibis. Nevertheless, it was clean. However, it felt expensive for the level of comfort and facilities. We would likely choose a different hotel in Épernay next time - despite being a member of the Accor loyalty program.

Michelin 3

TripAdvisor rating 3.5/5

danny r Couples - 04/10/2019 TripAdvisor review

We stayed several time in this hotel,we even got use to lobby upstairs.we arrived very early but room was ready which was a nice touch.we also like voucher for drink with a option to get champagne.We wish Ibis in Beaune would do the same thing.Parking is a slight problem but we find a spot on stree.we like short walk to Ave champagne.

Different but worthwhile

Customer review rating 4.2/5

Peter Couples - 03/10/2019 AccorHotels review

Slightly strange experience with reception on the first floor and no onsite parking but it all worked well!

Nice hotel, well located, great staff

Customer review rating 4.2/5

Diana Families - 24/09/2019 AccorHotels review

The room was big enough for the family, with beds set ready to sleep. Breakfast better than in other hotels of the same chain. Friendly staff helping with our needs. Thanks.

Clean and easy

Customer review rating 4.2/5

Neil Friends - 24/09/2019 AccorHotels review

Very happy with the hotel. It was very clean and staff spoke good english. Those were the things that were important for me. The location was excellent for wandering around town and champagne houses. A couple of bakeries were nearby and we had coffee outside in the square in the morning then went for champagne in the balloon.

Well Situated Hotel

Customer review rating 4.2/5

John R. Couples - 22/09/2019 AccorHotels review

On-line check-in worked fine as did check-out. Room was clean but unfortunately next to the lift........

Good value hotel conveniently located in the centre of Épernay

Customer review rating 4.2/5

Anonymous Couples - 17/09/2019 AccorHotels review

The room though small was clean and had everything we needed - A comfortable bed and a hot shower. There was a good selection at breakfast though it was very busy and the queue for the coffee machine was long The gentleman on reception was always very helpful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Pleasant stay,well looked after.

Customer review rating 4.2/5

Anonymous Couples - 14/09/2019 AccorHotels review

Good service at the bar and a filling breakfast. Good to be able to use the fast check-out

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Cockroaches in the room

Customer review rating 4.2/5

Brieuc Couples - 09/09/2019 AccorHotels review

Very nice staff, central location, good breakfast but noisy rooms and bugs in the bathroom.

Dear Guest, Thank you for taking the time to share your feedback. we are very surprise to read you find cockroaches in your bathroom. We hopefully never had some kind of insect in our hotel. Sincerely, Christine Directrice

Perfectly placed

Customer review rating 4.2/5

Andy Couples - 08/09/2019 AccorHotels review

Very nice hotel in a pleasant square. A short walk to Ave. de Champagne and shops/restaurants. Small but very clean rooms. Parking in the "Centre Ville" car park is €8.90 per day - follow signs and then the hotel is immediately across the square from the pedestrian exit.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christine Directrice

Good location but wifi problems

Customer review rating 4.2/5

Anonymous Couples - 01/09/2019 AccorHotels review

Please fix the wifi problems in this hotel. It is not acceptable that a known fault is allowed to continue without being fixed. I have already posted a review at https://www.tripadvisor.com/ShowUserReviews-g187136-d197305-r70…-Hotel_Ibis_Epernay_Centre_Ville-Epernay_Marne_Grand_Est.html

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! we hope we will have "la fibre" in few month that will fix definitely the wifi problem we have sometimes. Sincerely, Christine Directrice

Good value with ideal location for the key sights in Epernay

Customer review rating 4.2/5

Anonymous Couples - 29/08/2019 AccorHotels review

Clean and functional with the main being it of the location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Ideal position.

Customer review rating 4.2/5

Mark Couples - 26/08/2019 AccorHotels review

Small room. Towels rubbish and two thin ones not adequate

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christine Directrice

Great location

Customer review rating 4.2/5

Anonymous Families - 25/08/2019 AccorHotels review

Easy

Dear ALAN B., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

terrible

Customer review rating 4.2/5

H. D. Couples - 22/08/2019 AccorHotels review

small room, oldfashioned, bad smell, worst matras ever staff was kind

Dear D. H., Thank you for taking the time to tell us about your experience at the ibis Épernay Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christine Directrice
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