Hotel - ibis Épernay Centre-Ville
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Épernay Centre-Ville Hotel

3.5/5 726 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 5  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Electric car recharging units
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 66 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • RJ 11 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,804 reviews

Our guest reviews for ibis Épernay Centre-Ville

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 726 reviews
Geertje P. Couples - 06/11/2018 AccorHotels certified review
« Fine »

Normal fine and nice breakfast.

Simon K. Business - 31/10/2018 AccorHotels certified review
« customer care and service »

Upon checking in on Sunday 28th Nov. around 8:00 pm; it was evidently clear that a blond young lady on duty was not interested in serving a customer. However, there were no particular issues with checking in. After dropping the bags in the room I came down to ask about parking restrictions close to the hotel. It was evidently clear that she was totally oblivious and indifferent; as a result, I was made to wait in front of the reception for several minutes, whilst she was looking at me, from-time-to-time, at least a few times from the staff room, knowing that I was seeking for her attention. Eventually, when she came she kind of gestured at me, saying to the effect of " were you waiting for me?" For your information there were no one at all at the reception at the time. I am well traveled person and, occasionally, if no rarely, I come across a situation whereby a person is unable to cope with people of different culture and background. It is most regrettable and disturbing that I had to experience it. I have been traveling on business over 30 years and this is the first time that I am leaving comments on guest satisfaction survey. Just one other point about a website on-line booking system; unlike other Accor Hotels; I could not book 2 more rooms once I have completed a booking for myself. Apparently, there is an issue with some sort of guarantee per person that the same person cannot make more bookings online. Furthermore, whilst I can see there were cheaper rooms on the website I could not book it on the phone directly with the hotel. At the end, I had no choice other than accepting 2 superior rooms.

Louise Solo - 31/10/2018 AccorHotels certified review
« It was good »

Room was small but comfortable and clean. Check in was slow and had to wait quite a while to check out as no one was at the counter

John T. Solo - 31/10/2018 AccorHotels certified review
« Handy for the centre »

There is underground parking close by and also a covered market minutes away. Handy for the centre of the village with restaurants and wine shops to choose from.

Robert A. Couples - 21/10/2018 AccorHotels certified review
« Never again »

I will never stay at this hotel again. As a Platinum and Ibis Business member I expect to be treated properly. It also appeared I paid approximately 10euros more than the listed price on the hotel board. We spend over 100+ days per year in Accor hotels and this is the second hotel we will never stay at again. The other hotel is on Andorra three years ago.

Rob E. Friends - 18/10/2018 AccorHotels certified review
« convenient, centrally located, reasonably priced hotel »

When travelling on business (in UK), I mostly use budget-priced hotels, and Ibis Epernay Centreville compared well with its UK equivalents, apart from room size. As this was a brief leisure visit, I wasn't overly concerned with sharing what, to me, felt cramped. I certainly wouldn't fault the cleanliness of the room & ensuite, and the public areas. Staff were invariably efficient, friendly and welcoming, in all areas. the modern decor is "interesting" - industrial-chic I guess. Good breakfast options

Mark T. Couples - 18/10/2018 AccorHotels certified review
« Chapagne Buying Visit »

Slick check in, excellent advice regarding payment for parking. if you go to pay immediately at the office opposite the hotel on the square, you not only get a better rate but you get multiple entry/exit. . The newly refurbished parking has its entrance on Boulevard du Cubry, but there is a pedestrian exit is around the corner from the hotel. The room was very clean and quiet if a bit small. Heating/aircon difficult to understand, BBC on channel 30, breakfast excellent. All in all an ideal hotel for a one night visit, room too small for more. It is also a brief walk to Restaurant Kobus which is also a huge plus.

Marti B. Business - 17/10/2018 AccorHotels certified review
« Expectation not reached »

Not that good as I would expected

Anoniem Friends - 16/10/2018 AccorHotels certified review
« Hotel is ok for sleeping only »

Clean room and ok beds. Although the hotel is well maintained, overall it is out-dated.

Maria H. Friends - 08/10/2018 AccorHotels certified review
« well located hotel in the centre of Epernay »

This is a simple but very well located hotel in the centre of Epernay with practically everything in town at walking distance. The hotel is busy and has a surprisingly well frequented bar. The breakfast is good but a choice of bread (not only white bread) would have been appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Chopin Directrice

Philip Couples - 03/10/2018 AccorHotels certified review
« Very pleasant stay in the heart of Epernay. »

The check-in process was friendly and efficient. The room was perfect -- on a high floor and away from the elevators, just as we had asked. The decor simple but quite comfortable, and good wifi access. The location is excellent with underground garage parking directly under the hotel. Restaurants, shopping, and the Champagne houses are within easy walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Chopin Directrice

Anonymous Couples - 25/09/2018 AccorHotels certified review
« Pleasant, convenient stay. »

Hotel was convient to the champagne houses we visited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Chopin Directrice

Cliff N. Friends - 23/09/2018 AccorHotels certified review
« Mr Clifford N. »

Great staff, friendly and helpful. Easy and secure parking nearby. The hotel delivered exactly what it said it would; comfy bed, loads of hot water, good breakfast.....and in the centre of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Chopin Directrice

Anonymous Couples - 20/09/2018 AccorHotels certified review
« Central location »

Location is excellent. Check in was very poor as a gold Accor member I did not.expecf to have argue about price and room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Chopin Directrice

Roy Couples - 17/09/2018 AccorHotels certified review
« Could be better »

A bit miffed by the fact that I was asked for my Credit Card upon arrival so that it could be swiped and Two Hundred Euro taken off as a deposit in case I made off without paying. None of the other Accor Hotels I stayed at on this trip did not make the same demand. I felt offended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY RAYMOND C., Thank you for taking the time to tell us about your experience at the ibis Épernay Centre-Ville. I am sorry that you felt offended. Unfortunately, because of the people who betrayed our trust, we had to reinforce the payment security. Normaly this is a general process in Accor hotels. I am very surprise you never had to do it somewhere else before. We appreciate your sharing your concerns, Sincerely, Christine Chopin Directrice

William D. Solo - 11/09/2018 AccorHotels certified review
« Good »

Good value for money nice clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Chopin Directrice

Friends getaway - 11/09/2018 TripAdvisor review
« Ibis Epernay »

Good quality for reasonable price. Hotel is located in the centre of the city. Plenty of parking opportunities. Staff is helpful and friendly. Breakfast is more or less basic but covers all what you would expect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

Anonymous Business - 10/09/2018 AccorHotels certified review
« Refurbishment »

The room was tired and in need of refurbishment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Our hotel was just refurbished at the begining of this year. We are sorry you didn't like the new decoration. Sincerely, Christine Chopin Directrice

Duncan M. Couples - 06/09/2018 AccorHotels certified review
« Good location »

Great place to stay visiting epernay

Our hotel has responded to the review
Our hotel has responded to the review

Dear DUNCAN M., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Chopin Directrice

Yvette Couples - 04/09/2018 AccorHotels certified review
« Excellent location, friendly staff and parking close by. »

The hotel is extremely well situated and easy to find via google maps and Satnav. The very pleasant staff explained the secure parking location and how to get the cheapest rate (information given in French and English). The room was very small but clean and adequate for a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Chopin Directrice

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