Hotel - ibis Epernay Centre Ville
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Epernay Centre Ville Hotel

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3.5/5 667 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Electric car recharging units

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Web corner
See all services

Renovation work at the hotel begins on October 23, 2017. We will remain open during the work.

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 65 rooms
  • 34 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • RJ 11 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 1,393 reviews

Our guest reviews for ibis Epernay Centre Ville

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 667 reviews
AccorHotels certified review
Nous Couples - 02/01/2018
« WE Saint Sylvestre »

Bonne

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Christine Chopin Directrice

AccorHotels certified review
Emily Friends - 19/12/2017

Very good, rooms were clean and the staff were lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily T., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Chopin Directrice

AccorHotels certified review
Alf G. Friends - 14/12/2017
« alf g. »

we always stay in same hotel every year in December and as always the staff - food - hotel were first class

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALF GRANGE, We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Chopin Directrice

AccorHotels certified review
Gill C. Friends - 12/12/2017
« Clean, comfortable, friendly, welcoming hotel very conveniently located in the town. »

This was out 3rd time of staying for the Champagne Festival in Epernay. As always the staff are very friendly and helpful. The rooms are comfortable and spacious. The breakfast was good. The hotel is so central to everything we did there. We will definately come again. Thank You.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILL CORNOCK, We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Chopin Directrice

AccorHotels certified review
Moustache M. Families - 11/12/2017
« Annual Pilgrimage to Habits de Lumiere »

Great central location in Epernay and always happy to accommodate what is becoming an increasingly large family group. Noticed this year that some rooms are connecting which will be great for sharing care of the little ones next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK WICKHAM, We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Chopin Directrice

AccorHotels certified review
Alan B. Friends - 11/12/2017
« Nice central hotel »

Great location, clean and comfortable. Have used previously and will definitely book again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN BREWER, We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Chopin Directrice

AccorHotels certified review
Anonymous Friends - 05/12/2017
« Just nice »

Kind Clean but small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christine Chopin Directrice

AccorHotels certified review
Cynthia F. Couples - 04/12/2017
« We loved staying at Ibis - very clean and convenient! »

We would return to Ibis in Epernay. We were very comfortable there and the breakfast is wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CYNTHIA FULREADER, We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Chopin Directrice

AccorHotels certified review
Anonymous Business - 19/11/2017

Happy birthday !!!!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Gilles, Excellent !!! a bientôt Christine Chopin Directrice

AccorHotels certified review
Anonymous Families - 06/11/2017
« nice stay »

- hotel is perfectly located - functional rooms - good breakfast - it was extremely hot in the whole hotel: rooms were so uncomforatbly hot that 2 out of the 4 guests in our group didn't sleep well (both nights). Heating system in the room didn't seem to work at all - opening a window helped a bit however introduced some noise (ok, it was the weekend...). In the breakfast room, we chose a room next to the window so we could open that. - one of the 4 guests had constant difficulties with the room key, it had to be reset 4 times in 2 days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christine Chopin Directrice

AccorHotels certified review
Matthias H. Families - 01/11/2017
« Nice location but there is room to improve service excellence »

At arrival I appreciate the question if I like to change the room type. On request how to connect with the Internet I got the instructions but no information that it was down. The proposal to use the lobby computer didn’t worked as well. My proposal is to offer a compensation e.g. a cup of coffee or so if they can’t provide a service like free wifi. It would be also nice to ask at departure if the guest enjoyed the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. The free wifi was down but it was a technical issue from the supplier. We put an information on the reception desk to inform our guest about it. We are really sorry, you didn't had the information. Sincerely, Christine Chopin Directrice

AccorHotels certified review
Kevin B. Friends - 30/10/2017
« Friendly, helpful and welcoming »

Always enjoy my stay, at the Ibis Epernay. the members of your team are always polite and helpful. I shall be returning for another break next year, with hopefully more friends, to stay at your hotel and beautiful town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN BROOKS, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Chopin Directrice

AccorHotels certified review
Natacha Families - 30/10/2017
« Comfortable »

Very nice stay, polite and very efficient staff who immediately provided connecting rooms for our family when we asked for rooms next to each other.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATACHA GOLFIER, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Chopin Directrice

AccorHotels certified review
Bill C. Couples - 30/10/2017
« Ideal location with enough facilities to meet our requirements. Excellent breakfast but limited tables/space for everyone who came at the same time! »

Ideal location with enough facilities to meet our requirements. As we were using the train to meet family for a special celebration so we all used the hotel and could easily walk there.. Excellent breakfast but limited tables/space for everyone who arrived at the same time! The hotel had an issue with their wifi so only a minor problem and would NOT stop me from staying there again next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Chopin Directrice

AccorHotels certified review
John C. Couples - 17/10/2017
« Good comfortable stay »

Very good stay. Staff friendly and helpful. Great base to explore Champagne region and Avenue de Champagne.

AccorHotels certified review
Catherine Families - 16/10/2017
« Fijn »

Correct

TripAdvisor review
Friends getaway - 04/10/2017
« Very good stay »

Everything went really well with our stay here. Would stay again if in Epernay. Everything was explained clearly in English on check in, including the parking. Rooms are small, but we didn’t need anything extra.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

AccorHotels certified review
Anonymous Families - 25/09/2017
« No tea or coffee facilities in the room, won't stay again »

Towels were disgusting

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIONA W., Thank you for taking the time to tell us about your experience at the ibis Epernay Centre Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christine Chopin Directrice

AccorHotels certified review
Jill W. Couples - 13/09/2017
« Nice hotel in centre of Epernay »

Very nice big room, comfy bed. Great location and lucky to get free parking since arrived Saturday and left Sunday. Room next to bar so was a bit noisy in the late evening.

AccorHotels certified review
Niloc Couples - 12/09/2017
« Cheap and cheerful »

Cheap and cheerful, basic but comfortable, so all that we needed. More money to spend on champagne!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Chopin Directrice

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