Hotel - Novotel Madrid Puente de La Paz
Novotel Hotel Novotel Hotel

Novotel Madrid Puente de La Paz Hotel

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4.0/5 1,762 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 79.80 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Outdoor unheated pool
  • Tanning salon  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Grass tennis court (Nearby)
    • Hard tennis court (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 240 rooms
  • 174 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 232 family rooms
  • 16 connecting rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,223 reviews

Our guest reviews for Novotel Madrid Puente de La Paz

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,762 reviews
AccorHotels certified review
Mario Business - 11/10/2017
« excelent hotel stuff »

I have been there with my family and hotel stuff was kind and responsive for all our special request.

AccorHotels certified review
Cahyanul U. Couples - 10/10/2017
« Satisfied with services and facilities given »

The room is spacious, clean & complete with amenities. Good location, nearby the bus stop and to city centre. Staff is helpfull.

AccorHotels certified review
Filipe Couples - 10/10/2017
« Very nice stay, as usual, very friendly staff. Sorry that the pool was closed »

I stay in this hotel often and I like it. Comfortable and clean, friendly staff, alwasy willing to help. This time I was really sorry that the pool was closed, as the weather was very hot in Madrid.

AccorHotels certified review
Peter F. Y. Couples - 09/10/2017
« Reception »

We have stayed at this hotel quite often & are always happy with our experience. Although on this occasion we did ask for a room with bath But was allocated one with a shower.

AccorHotels certified review
Aml Business - 09/10/2017
« Very nice stay :-) »

I have enjoyed my stay. Very good breakfast and very nice staff.

AccorHotels certified review
Jacqui C. Couples - 08/10/2017
« It was good »

Staff were friendly and helpful

AccorHotels certified review
Patrick, J. Couples - 07/10/2017
« adequate »

Room need a deep clean, new carpets,and repainting, staff very good, main bar, restaurant clean and tidy.

AccorHotels certified review
Aja Families - 07/10/2017
« Excellent service, friendly staff and willingly helpful »

From the moment we stepped into your hotel, we were greeted very warmly by Rocio at the Front Desk. She also very kindly helped us plan our itinerary in Madrid and gave us knowledge of the local area / public bus. Her service was excellent. Victoria and Joaquin were also very helpful and friendly. We received great and excellent service from Ana Belen and Martha during breakfast. Their cheerful face along with a wide spread of breakfast gave us a good start to our day. Rest of the employees during breakfast were also very helpful and warm welcoming. Keep up the excellent work! A suggestion - the dinner menu needs more variety to be added and plus the dinner staff have to be more open minded for adults to share kids meal.

AccorHotels certified review
Ahmed E. A. B. Families - 06/10/2017
« Ahmed Elsayed »

Clean room, helpful staff, good breakfast and near to Islamic center

AccorHotels certified review
Gigim44 Business - 04/10/2017
« Ok for the price »

Hotel not the most modern that we coukd find but it is ok. The people at reception, restaurant are sympatic

AccorHotels certified review
Colin V. Friends - 03/10/2017
« Colin V. »

Very good , staff very helpful

AccorHotels certified review
Anonymous Couples - 02/10/2017
« Average »

Room: Noisy bed, Very old sofa, No luggage help when you arrive (4 *?).

AccorHotels certified review
Aline B. Solo - 02/10/2017
« Novotel is my home in Madrid »

This is where we stay every weekend we stay in Madrid. This is our "home". The rooms are clean and confortable, staff very professional and serving. They are always ready to help to make our stay better. We spent the whole summer at the pool... loved it!!! It is family hotel.. this si where I will be next weekend, and the after.. and every weekend I am back to Madrid!

AccorHotels certified review
R. Families - 01/10/2017
« Happy experience »

Good place //decent food //friendly staff Overall I am happy with my choice

AccorHotels certified review
Robert B. Business - 27/09/2017
« Value for money »

Always a comfortable stay with very friendly staff.

AccorHotels certified review
Tobias Business - 24/09/2017
« Great hotel »

Always friendly personell, perfectly fitted rooms, All you need is present, free welcome drink, good location, all kinds of transportation available.

AccorHotels certified review
B. Couples - 22/09/2017
« B. »

Staff were good and helpful, easy transit into city for a good walk, initial concerns about distance away from the city were sorted with public transport closeand easy to catch

AccorHotels certified review
Md Business - 19/09/2017
« nice personnel, slightly aging infrastructure »

nice personnel, slightly aging infrastructure

AccorHotels certified review
Nick Business - 18/09/2017
« Always a satisfactory stay »

My 4th stay at this hotel and its always been pleasant. The hotel is very clean, close to our office and the breakfast is very good.

AccorHotels certified review
Liz Business - 18/09/2017
« My stay in Madrid »

I have stayed at the Novotel in Madrid for four nights and I have found the hotel not to be my best choice. The staff was very polite and professional, the bar and restaurants are of a good standard and the pool area was very nice. The shuttle service was also a good thing to have on the doorstep. However, the rooms were outdated and in need of modernization. I could not sleep well as the air conditioning did not keep the room at the right temperature despite several attempts to adjust it.

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