Hotel - Novotel Toronto Mississauga Centre
Novotel Hotel Novotel Hotel

Novotel Toronto Mississauga Centre Hotel

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3.5/5 674 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Beach and water sports  (Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities
    • Outdoor sports
    • Archery (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski hire facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end 17:00-22:00
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 325 rooms
  • 100% non-smoking hotel
  • 12 connecting rooms
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • Web TV
    • Printer
    • High speed transmission line
    • RJ 11 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 1,215 reviews

Our guest reviews for Novotel Toronto Mississauga Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 674 reviews
AccorHotels certified review
Robin S. Couples - 12/02/2018

Great place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin S., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

AccorHotels certified review
Karine L. Business - 05/02/2018
« Disapointed »

I was in the room 117 ( not sure) but on the first floor. Cause of the doors...too many noises during the night and early in the morning. No sheets in my bed ???? No electricuty plug beside my bed, no bulbss in 2 lamps of my room. Hair in my bed. The breakfast at the hotel ( before our meeting was disgusting)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karine L., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. I am really sorry to hear that the room offered to you was not comfortable and didn't meet the Novotel standards. We will definitely share your feedback with our housekeeping and the Kitchen team so we can improve on our services. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Regards, Rupesh Monga Assistant Front Office Manager

AccorHotels certified review
Tim J. Business - 31/01/2018
« It was one of the worst hotel rooms I have ever stayed at and I am always in hotels because if dance and hockey »

It was horrendous to say politely. Aside the bathroom the room was stinky. Freezing (which I asked to fix) instead of fixing it the heater turned on every fifteen minutes with a 10 second shot of like warm air and did this all night adding to sleep deprecation where I needed to be alert to run dangerous equipment. When I told them of this they dismissed it as renovations. How can you allow someone to sleep in such a disastrous room. 214

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy J., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. We are really sorry to hear that your stay was not comfortable as it should have been. Please rest assured that we have taken the appropriate measures to address the problem with our Engineering team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Rupesh Monga Assistant Front Office Manager

AccorHotels certified review
Marivic L. Friends - 29/01/2018

Our stay at Novotel was very good, the staff were all helpful, we were provided with all that we need. When we come back to Mississauga again we would definitely stay at the Novotel . Thank you guys for the excellent accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marivic L., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

AccorHotels certified review
Anonymous Business - 29/01/2018
« Overall very disapointed »

View on the parking lot Very nosy Still has carpet in room Not clean - hair in the shower and on the pillows No sheets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melodie Richard, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. We are so sorry to hear that your room was not up to the hotel standard in teams of cleaning. Please rest assured that we have taken the appropriate measures to address the problem with our Housekeeping department in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Rupesh Monga Assistant Front Office Manager

AccorHotels certified review
Anonymous Families - 28/01/2018
« Friendly staff & pleasant stay »

Breakfast restaurant staff were very professional and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear April R., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback from our guest. I will share your comments with our team and especially the restaurant staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

AccorHotels certified review
Candace N. Business - 27/01/2018
« This is the shittiest hotel ever »

It was awful. Limited staff. Staff they did have was incompetent. Hotel smells weird. Hotel is dated and dirty. Room had a lack of hangers and tv didn’t work. Was afraid to touch anything. Will never stay here again and prob never again at Novotel. Seriously it’s like a 3rd world country in there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chelsea M., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Please allow me to express my sincerest apologies for the experience you had at Novotel Mississauga. Please rest assured that we have taken your feedback very seriously and we will make sure proper measures are taken to fix the issue you faced. We would like to know more about the issues so we can make sure they are taken care off right away. We would like to make things right and serve you better in future. Please feel free to send me an email or call me on 90… and I will be very happy to assist you. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future and offer you a caliber of stay that you deserve. Sincerely, Rupesh monga Assistant Front Office Manager

AccorHotels certified review
Gladys Business - 25/01/2018
« Dated, Old, Overworn, weird bathroom reno »

I hate to say it as I usually don't mind when a hotel is showing it's age but the Novotel hallways smelled more of chemical air freshener (I'm scent - sensitive), my room had burn marks in tables, different coloured light bulbs, holes in the sheets (no top sheet at all), and a weirdly renovated bathroom in an otherwise outdated and worn room. There wasn't even a toilet paper holder. The room a/c or heating unit ran on full (noisy) all night even when I tried to turn it off. I get being under renovation but usually an entire room suite would be done. From what I could tell the room sheets were clean (white) and the wifi worked well enough. The meeting rooms and catering were ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim P., Thank you very much for taking the time to share your comments regarding your stay in guest room 208 at Novotel Toronto Mississauga Centre. Exceptional guest service is always our objective, which is why your feedback is invaluable. Reviews such as yours are critical to our ongoing efforts to improve with the aim of providing memorable experiences for our valued guests. as you mentioned, we are in the midst of renovations and our aim is that by the end of this year, we will have a new vibrant product to offer all our guest. We appreciate your patience during the renovation period and would truly relish another opportunity to better serve you in the near future. Sincerely, Raman Virk Front Office Manager

AccorHotels certified review
Anonymous Business - 25/01/2018
« not good »

room is old and tired , no bed sheet on the top, bathroom sink and shower need to be replaced yesterday !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darcy K., Thank you for taking the time to tell us about your experience at the Novotel Toronto Mississauga Centre. I am so very sorry that your experience did not meet your expectations with regards to the standard of the room. At Novotel, we do strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We are currently undergoing renovations of the hotel and look forward to bring you a newer vibrant product, it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raman Virk Front Office Manager

AccorHotels certified review
Anonymous Business - 24/01/2018
« From start to finish excellent experience! »

From my first call to explore hosting a meeting to meeting day service was excellent, food was excellent and would consider hosting another event in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lori Brand, Thank you for taking the time to provide us with invaluable feedback regarding your recent meeting at Novotel Toronto Mississauga Centre. We are excited to learn that your meeting was a great success. At Novotel, we strive to provide superior service for each and every one of our guests and your feedback is a critical component in this process. We appreciate your willingness to share your comments and we look forward to your next Event with us. Sincerely, Rupesh Monga Assistant Front Office Manager

AccorHotels certified review
Geryl-lynn B. Business - 24/01/2018

The room was booked for me as I was going to an interview near by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geryl-Lynn B., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. We are sorry to learn that the coffee pot in room was not working. Excellent service and great product is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please be assured you feedback will be taken into consideration for your future stay and we will make sure all the gadgets and services are available for your comfort. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Rupesh Monga Assistant Front Office Manager

AccorHotels certified review
Phyllis G. Business - 22/01/2018
« People are great - hotel is shabby »

The people who work at the hotel in all areas have great customer service. However the hotel is shabby and worn down. However I have no choice as this is the only hotel close to my work The mechanical systems need an upgrade - only 2 elevators worked. The HVAC is noisy and not always effective. The public areas (hallways etc.) are worn and shabby and do not smell clean. The menu in the restaurant needs upgraded. It has not changed in 3 years

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phyllis G., Great to have you back at Novotel Mississauga and we thank you for your continued loyalty. We are so sorry to hear that your experience was not great. Please be assured we will take your feedback very seriously into consideration and make sure your future stays are more comfortable at Novotel Mississauga. We will share your feedback with all the departments. Thank you very much for taking the time to share your comments regarding your stay. Please contact me or Raman directly for your next visit and we will take care of your stay in every possible way. Sincerely, Rupesh Monga Assistant Front Office Manager

AccorHotels certified review
Guest Business - 19/01/2018
« Helpful staff but unclean hotel »

I was given an extended check out when I wasn't feeling well which was greatly appreciated. Two thumbs up for the helpful staff. This saved the visit for me. Unfortunately, the hotel room was unclean (hair in the bathroom, ramen noodles on the floor). The air freshner (or some cleaning product used) was overpowering - I could constantly smell it and one of my colleagues had difficulty breathing in the morning. The room was dated but functional. You were able to control your heating/cooling but the machine was incredibly loud. I was able to block it out but colleagues of mine had trouble sleeping. It was not what I was expecting from a novotel hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elsbeth E., Thank you for taking the time to provide us with invaluable feedback regarding your recent stay at Novotel Toronto Mississauga Centre. At Novotel, we strive to provide superior service for each and every one of our guests and your feedback is a critical component in our ongoing efforts to improve. Thank you for choosing Novotel Toronto Mississauga Centre and we look forward to serving you again in the future. Sincerely, Raman Virk Front Office Manager

AccorHotels certified review
Stacey Business - 19/01/2018
« Motel 6 by another name »

I’m shocked that this hotel is allowed to carry the Novotel name. The one saving grace is the staff who were ABSOLUTELY PHENOMENAL. The facilities are a mess. I understand that they are undergoing a renovation but then give me a room without bedside tables that are falling off the wall. With a toilet roll holder! Crap can I get a fitted sheet in the bed and not a 2 thread count flat sheet. Even the rate my company got- and we are a strategic partner was $4 less than the advertised rate. This was my first and last time. Lesson learned

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petal C., Thank you very much for taking the time to share your comments regarding your stay at Novotel Toronto Mississauga Centre. Exceptional guest service is always our objective, which is why your feedback is invaluable. Reviews such as yours are critical to our ongoing efforts to improve with the aim of providing memorable experiences for our valued guests. We are very sorry to learn that your stay with us was not a positive experience due to the standard of the accommodation. As you may be aware, the hotel is going through a full renovation for us to provide our guests with a new and vibrant product. We would truly relish another opportunity to better serve you in the near future by welcoming you back. Sincerely, Raman Virk Front Office Manager

AccorHotels certified review
Jim R. Couples - 16/01/2018
« Quiet surroundings made for a great nights sleep.. »

Restaurant for dinner and breakfast buffet were both convenient and delicious.The foyer and room were very quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear James R., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raman Virk Front Office Manager

TripAdvisor review
Solo travel - 16/01/2018
« Good stay »

Hotel room needs to be upgraded but there is a large notice by the elevators saying renovations are in progress. Room was clean and bed was very comfortable. Didn't hear any hall noises. Helpful staff and great breakfast. Great location in city center. I'd stay here again if in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, Thank you for the great review of our hotel! We are so happy to learn you had a great stay with us on this occasion. We look forward to welcoming you back to the Novotel Mississauga Hotel. Sincerely, Raman Virk Front Office Manager

AccorHotels certified review
Anonymous Business - 14/01/2018
« Douglas D. »

I did not appreciate being signed up for your loyalty program by Saf at the front desk without my permission. So I now have Classic status and I want the account deleted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas D., Thank you very much for taking the time to share your comments regarding your stay at Novotel Toronto Mississauga Centre. Exceptional guest service is always our objective, which is why your feedback is invaluable. Reviews such as yours are critical to our ongoing efforts to improve with the aim of providing memorable experiences for our valued guests. We are very sorry to learn that your stay with us was not a positive experience due to the situation with the membership program. If I could ask you to unsubscribe to the emails to cancel out your account. We am truly sorry for this incident and please be rest assured that we will look into this mater further. We truly would relish another opportunity to better serve you in the near future. Sincerely, Raman Virk Front Office Manager

AccorHotels certified review
Ven Business - 12/01/2018
« Friendly, great service »

everyone is friendly and the clean, overall great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ven Y., Thank you for taking the time to provide us with invaluable feedback regarding your recent stay at Novotel Toronto Mississauga Centre. We are excited to learn that your stay was an enjoyable one. At Novotel, we strive to provide superior service for each and every one of our guests and your feedback is a critical component in this process. We really appreciate your willingness to share your comments Mr. Y. and we look forward to your next stay with us. Sincerely, Raman Virk Front Office Manager

AccorHotels certified review
June Families - 07/01/2018
« Satisfactory Experience. »

The room was comfortable - the housekeeping staff were great. But little things that matter - No Bottled Water in the room. No telephone answered - its very difficult to speak to your representatives.

Our hotel has responded to the review
Our hotel has responded to the review

Dear June F., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Raman Virk Front Office Manager

AccorHotels certified review
Robin S. Couples - 04/01/2018
« Friendly staff, comfortable clean room »

Most enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin S., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raman Virk Front Office Manager

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