Novotel Toronto Mississauga Centre Hotel 3 stars

TripAdvisor rating 3.5/5 744 reviews
Novotel Toronto Mississauga Centre
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Hotel extras

  • Free WiFi and broadband, workspace, cable TV

  • 24-hour fitness center, indoor heated pool

  • Fresh modern dining, patio for the finer days

  • Range of flexible spaces for effective events

  • Toronto 30-minute drive, 1 hour Rapid Transit

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 12 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Currently under renovation. We are making every effort to ensure you have a comfortable stay. Walking distance from Square One Shopping Centre and close to major highways makes Novotel your preferred choice in Mississauga. Thank you for your patience!

Hotel location

Novotel Toronto Mississauga Centre

3670 Hurontario Street
L5B 1P3
mississauga
canada

Tel: +19058961000

Fax: (+1)9058036726

Contact email

Check-in from 15h00

Check out up to 12h00

  • GO TRANSIT. :   26 A/B

  • MISSISSAUGA TRANSIT :   36 ISLINGTON

  • TORONTO TRANSIT COMMISSON :   BLOOR ISLINGTON

  • By plane

    PEARSON INT'L At 15km / 9.32 miles

  • By plane

    PEARSON TORONTO INT'L AIRPORT At 20km / 12.43 miles

  • By plane

    Toronto Island Apt At 28.16km / 17.5 miles

  • By car

    HURONTARIO At 0.1km / 0.06 miles

  • By train

    COOKSVILLE At 3km / 1.88 miles

  • By train

    UNION STATION At 25km / 15.54 miles

GPS :43.592955, -79.63419

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room 1 king

  • Max. number of persons: x2
  • Area: From 156sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 2 Queens

  • Max. number of persons: x4
  • Area: From 123sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Extended Stay 1 King Bed

  • Max. number of persons: x2
  • Area: From 319sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

King Suite with Sofa Bed

  • Max. number of persons: x4
  • Area: From 319sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Queen

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard 2 Double beds

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Luxury Suite 1 King Bed

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Our restaurants and bars

NOVOTEL TRIO

Type of cuisine: International

Located on the main floor, the Novotel Trio Restaurant/Bar, with capacity for 150 people, offers International style cuisine with vegetarian and health conscious options from 06:00 am to 10:00 pm

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL TRIO

Photo non contractuelle / Strictly non binding

Raising Expectations in Downtown Mississauga - Trio Restaurant and Lounge - Serving up the best food and drink. Enjoy fresh ingredients and cocktails, amid inviting modern design, or dine outdoors on Trio's spacious seasonal patio.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 402 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 260 people

Find out more
Novotel Toronto Mississauga Centre Meeting Room

Our guest reviews for
Novotel Toronto Mississauga Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

1,653 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

744 reviews

Short but sweet

Customer review rating 3.8/5

Anonymous Families - 19/04/2019 AccorHotels certified review

Only stayed around 12 hours, but had a good nights sleep in a clean room.

Dear Ms. M., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive constructive feedback. I sincerely apologize that your arrival experience fell short of your expectations and our standards. No matter how busy it is, we should always be acknowledging our guests that are waiting so they know that their are important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am delighted to hear that you had a good night's sleep in our newly renovated room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager
Customer review rating 3.8/5

Anonymous Business - 18/04/2019 AccorHotels certified review

great stay - comfy beds & pillows. Lunch was great!

Dear Ms. G., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Noisy

Customer review rating 3.8/5

J W. Business - 18/04/2019 AccorHotels certified review

RM 606 overlooks a large exhaust of some sort. Kitchen? Hardly got any sleep in 2 nights. Also Burger at dinner was undercooked in center.

Dear John w., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the inconveniences your encountered during your stay. I will update your profile so that we will not place in room 606 or the vicinity on all your future visits. I will also let the culinary team be aware of your burger so that the necessary steps can be taken to prevent any future occurrences. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

The facilities create possibilities for a comfortable experience

Customer review rating 3.8/5

Paul Y. Business - 17/04/2019 AccorHotels certified review

Fine. One suggestion you need more luggage transports. Maybe even someone make it happen for you.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive constructive feedback. I will share your comments with our team so that we can take the necessary steps to improve on make your next stay with us a more enjoyable experience. Any of our front office associates will be more than happy to assist you with your luggage needs. With regards, to the blankets on the bed, those are standards from the brand that we have to make our beds with, however, we do have lighter blankets that we will be more than happy to deliver upon request. I will leave a note on your profile for us to have one of those blankets in your room prior to arrival for all future visits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

well done!

Customer review rating 3.8/5

Ray A. Business - 17/04/2019 AccorHotels certified review

I have no complaints.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

recent visit

TripAdvisor rating 3.5/5

Guide14854636680 Family - 16/04/2019 TripAdvisor review

Renovations are great. Reservation was made with two adjoining rooms and this was reconfirmed two hours prior to arriving. However, on arrival at 6:30pm rooms were not ready until 7:30 and "adjoining" rooms don't exist - they were two rooms away from each other, and I was expected to leave three small kids in a room by themselves ... ridiculous. Also received a 65 parking ticket .... would not stay here again.

Dear Guest, Thank you for taking time and sharing your valuable feedback with us regarding your recent stay at Novotel Mississauga. I do apologize that the front desk was not able to accommodate your request for adjoining room as we have a very limited availability of adjoining rooms. We do try our best to meet your expectations however it is totally bases on the availability. I am sorry to hear it took time to check you in, please feel free to share your reservation details so we can investigate the delay. We do have our own parking lot on site where you pay with the front desk, however there are other parking lots around the hotel which are monitored by the city and if not pre paid before parking might end up in getting a fine. I am sorry to hear that you got a parking ticket while your visit to Mississauga. I hope you will present us another chance to serve you better in future so we can show you the best Novotel Experience. Best Regards, Rupesh Monga Assistant Front Office Manager
Customer review rating 3.8/5

Richard Business - 14/04/2019 AccorHotels certified review

Very good overall, with one exception. Either a cleaning person or manager came around each morning at approximately 7:00-7:15AM (I was on 5th floor), knocked on the door pretty lightly, then proceeded to enter the room unaccounced. I was in the restroom the first time this happened, and it is quite disturbing for someone to enter your room unexpectedly. 1) I've never had room services come by my room that early in the morning, 2) When they do come, I've always heard "Room Service" stated quite clearly and loudly, accompanied by a loud knocking. Whomever this was, and whatever practice this is of your hotel, needs to change. Thank you, Richard G.

Dear Richard G., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I Sincerely apologize for the inconvenience you faced during your visit. I am sorry to hear that the room service staff tried to enter you room early morning with proper notification, please note this is not a regular occurrence at the hotel. I assure you I will investigate the issue and make sure this is not re occurring in future. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Clean and comfortable rooms.

Customer review rating 3.8/5

Visitor Business - 12/04/2019 AccorHotels certified review

New Starbucks in the lobby was great. Would have preferred your restaurant to offer "a la carte" breakfast rather than just the buffet.

Dear Christina B., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive and constructive feedback. I sincerely apologize for any inconvenience caused due to the missing bathroom amenities as well as the noisy air conditioning unit. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do offer an a la carte menu for breakfast so I will speak to our restaurant team to ensure that we informing our guests of the same. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Good

Customer review rating 3.8/5

Sweekesy Friends - 11/04/2019 AccorHotels certified review

Good parking is brutal.

Dear Stephen W., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Fine

Customer review rating 3.8/5

Debbie H. Families - 11/04/2019 AccorHotels certified review

Ok

Dear Debbie H., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always our goal to ensure that we not only meet our guests' expectations but to go over and beyond. I am disappointed to see that we failed to achieve this goal during your stay and for that I sincerely apologize. As the front office manager I take great pride in trying to make a great first impression upon arrival and to also leave a lasting impression upon departure. Any further information that you would like to share regarding your arrival and departure experience would be greatly appreciated. This feedback will be used as a training opportunity with our associates to prevent any future occurrences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Construction and charged parking was a hassle. Parking should have been free during construction because of no internal garage access.

Customer review rating 3.8/5

Neil M. Business - 11/04/2019 AccorHotels certified review

No microwave. Parking inconvenient while being charged. No complimentary breakfast with stay. Construction everywhere in main areas.

Dear Brian M., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I sincerely apologize for the inconvenience that was caused while we were replacing the tiles in the stairwells leading from the parking garage into the hotel. We do offer some rates that are inclusive of breakfast and whilst we do not have microwaves in your rooms, our front desk or restaurant staff will always be more than happy to assist you by warming your meals for you in our kitchen. Construction in our lobby is completed and are only awaiting our new furniture. Our relationship with our guests is of paramount importance. Please reach out to me at your earliest convenience so that I may have an opportunity to make this right and restore your faith in us. We also hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

good location and great food. The rooms need to be cleaner.

Customer review rating 3.8/5

Anonymous Business - 11/04/2019 AccorHotels certified review

Good location and great food. The rooms need to be cleaner. There was an enormous amount of dust on the lamps and desk chair. The floors were poorly vacuumed.

Dear Karen H., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I sincerely apologize for the cleanliness issue you faced in your room. I've shared your feedback with our housekeeping team so that the necessary steps can be taken to prevent future occurrences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Excellent

Customer review rating 3.8/5

Lisa Business - 11/04/2019 AccorHotels certified review

The newly renovated hotel is very clean. Staff are very helpful and welcoming. Everyone was very friendly. Great location. I would stay there again in the future.

Dear Lisa M., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Work conference stay

Customer review rating 3.8/5

Jillian Business - 04/04/2019 AccorHotels certified review

I stayed 2 nights, the pillows are amazing. I was impressed with the breakfast options. I was glad to not be sharing a room with anyone as the bathroom doors offered little privacy. They were cupboard style, two doors opening out.

Dear Jillian P., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do have bathrooms in our rooms with 2 different types of doors , one type is a full wooden door. I have updated our notes for your future arrivals. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Not very professional

Customer review rating 3.8/5

Joi H. Business - 02/04/2019 AccorHotels certified review

Staff had hardly any knowledge of our conference. Answered questions re meals incorrectly, went into my room and mixed up all of my paperwork whereas I could not present my info to coworkers. I left the do not disturb sign on door. Staff said there would be no refreshments within our event so I should pay 14.99 for breakfast. Then eat luch elsewhere because they were closed after breakfast til 5pm. I went to store and spent quit a bit in snacks food etc only to have refreshments and lunch at our conference through this hotel! Most could not understand and it was not a comfortable stay at all.

Dear Joi H., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the misinformation given to you throughout your stay. Please rest assured that we will address this with our front office team as the information is readily available for them. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

Nice place overall

Customer review rating 3.8/5

Siamak Couples - 31/03/2019 AccorHotels certified review

Our room was missing a safe, we were told safes are on order and are scheduled for installation later this year. The room did not have enough drawer space for cloths, only was drawer in the room.

Dear Siamak F., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your comments with the appropriate team members so that the necessary steps can be taken to find resolutions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Great room and service

Customer review rating 3.8/5

Roger O. Couples - 30/03/2019 AccorHotels certified review

Perfect. Great room, location, price. New Reno's are going to be awesome

Dear Roger O., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Had a great stay!

Customer review rating 3.8/5

Robyn Business - 29/03/2019 AccorHotels certified review

The new renovated rooms were very nice and clean. The front staff were extremely friendly and helpful. The bar/restaurant staff were also fantastic, but the food, itself, has something to be desired. Most was overcooked and dry, or had no flavor. Love to see an updated menu.

Dear Ms. Kraft, We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

The hotel provided me a convenient stay.

Customer review rating 3.8/5

Josette W. Families - 29/03/2019 AccorHotels certified review

Staff at the front desk were warm and welcoming. Service in the dining room was great. While the room was quite neat, it had not been adequately cleaned following the previous client, as the bathroom still had a used facial cloth in the shower that had not been removed from the previous client. There were long dark strands of hair on the bed coverlets and in the bathroom on the floor and in the tub. It appeared that the floors had not be vacuumed thoroughly.

Dear Ms. W., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I sincerely apologize for the cleanliness of your room and assure you this will be used a training opportunity to prevent any future occurrences. Our relationship with our guests is of paramount importance and I truly hope this does not deter you from staying with us in the future. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Great stay!

Customer review rating 3.8/5

Stacey Business - 28/03/2019 AccorHotels certified review

Room was comfortable, staff was friendly, great experience overall

Dear Ms. Gooder, We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager
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