Hotel - Novotel Toronto Mississauga Centre
Novotel Hotel Novotel Hotel

Novotel Toronto Mississauga Centre Hotel

3.5/5 740 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Beach and water sports  (Nearby)
    • Rowing
    • Sailing facilities
    • Water skiing
  • Other sports activities
    • Outdoor sports
    • Archery
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)
    • Skating rink
    • Squash court
    • Table tennis
    • Volley ball facilities
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing
    • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end 17:00-22:00
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Currently under renovation. We are making every effort to ensure you have a comfortable stay. Walking distance from Square One Shopping Centre and close to major highways makes Novotel your preferred choice in Mississauga. Thank you for your patience!

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 325 rooms
  • 100% non-smoking hotel
  • 12 connecting rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • Printer
    • High speed transmission line
    • RJ 11 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating 1,530 reviews

Our guest reviews for Novotel Toronto Mississauga Centre

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 740 reviews
Anthony C. Friends - 08/01/2019 AccorHotels certified review
« Novatel met my expectations. »

Novatel met my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony C., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Raj Couples - 06/01/2019 AccorHotels certified review
« Mr jagra C. »

Helping staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jagraj C., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Anonymous Solo - 06/01/2019 AccorHotels certified review
« Not bad »

Too much dust in the room. And the celling ios not paint.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liliana O., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. I apologize for the room condition , so sorry to hear you found the room dusty , I will surely get in touch with the housekeeping manager to address the issue. I will also speak with my food and beverage team to make sure the server are aware of your feedback and they can improve on their skills. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Allan C. Business - 04/01/2019 AccorHotels certified review
« Slip sliding away »

Slipped in the shower twice as I stepped in the night I checked in and in the morning. The problem is with the positioning of the drain recess. The slip bruised my shoulder as I fell into the door. Foot placement half in the recess and half on the shower floor caused me to slip. Could not enter the hotel directly from garage. The door was looked. Had to go to the front as the rain came down. In general, the updated room was nice. Allan C. al…

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan C., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I sincerely apologize for the inconveniences caused during your stay. I will share your sentiments regarding the shower with the management team to see if there are solutions to remedy this issue. With regards to the parking, due to our renovations, the access directly to the hotel has been closed until construction work has been completed on those floors. Normally, a ticket is issued to you upon entry to the garage and this ticket is used to also exit. We were having some technical difficulties with the machine during your stay. However, this issue has been resolved. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Hend K. Families - 31/12/2018 AccorHotels certified review
« It is poor experience »

The room was ok but I have some concerns: 1- Cleaning the room was not so perfect. 2- The breakfast was honestly bad, the bakery was not fresh, I asked for cuppccino and the waiter was careless and made it without milk then he brought the cup with coffee leaked all around the cup... for sure I asked him to change and he said sorry there was no milk but I don’t know how he found the milk at second time. 3- Calculation of breakfast bill varied over the three or four times we had it at the hotel buffet , sometimes the charge kids FOC and put almost 100% tip .. which I have noticed and asked The waiter to correct it. Next day the waitress charged 1 adult + 1 kid and the other kid FOC, does it depend on personal judgement!!! 4- Room service was not a good experience .. I ordered chicken wings which tasted so old and cold!! 5- we went for dinner one night; and we left immediately because the serving set of knife and fork was clearly unclean and the chairs were full of food residues although the table looked ready for guests to use it!!! I am sorry ..I don’t think I am going to use this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sherif H., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we will be taking the appropriate measures to address the problem with our cleanliness throughout the hotel. I've also shared your feedback with our Restaurant manager and chef so that they can take the necessary steps to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

Linda J. Families - 25/12/2018 AccorHotels certified review
« Disappointing »

We found the buffet breakfast cold and tasteless. Also there was construction in the lobby, tiles being jack hammered, very noisy!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillip J., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I sincerely apologize about the buffet breakfast throughout your stay. I've shared these details with our Food & Beverage team so that the necessary steps can be taken to rectify this issue. We are currently undergoing renovations in order to improve the décor and condition of the hotel. We are currently working on re-tiling the lobby which should be completed very soon. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Sky Business - 23/12/2018 AccorHotels certified review
« Very nice »

Good service, nice rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sylvain L., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I apologize that the restaurant experience did not meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Dan Couples - 23/12/2018 AccorHotels certified review
« Great room and nite, bathroom door was a little odd »

Loved the room, very comfortable bed (strange bathroom doors you have though) Staff was very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan S., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I am glad that you enjoyed our newly renovated rooms and your stay was comfortable. I am sorry to hear the bathroom doors in the room did not meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and product. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh monga Assistant Front Office Manager

Anonymous Couples - 23/12/2018 AccorHotels certified review
« Nice rooms disrespectful staff. 90 percent bad customer service. »

You have a back hallways that's supposibly closed from the parking garage to the lobby. No signs posted we walked through it to get nagged hassled disrespected by two staff ladies. During our night we called down to front desk 3 times starting at 4am to handle multiplie jen screaming in the hallway. An hour later during the last call I was advised your front desk person finally left. We were exhausted and disheartened after our experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob B., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. I apologize the signage was not visible to you for the closure of the hall way and you were addressed inappropriately by our staff. I am sorry to hear that the night was noisy due to some noisy guest in the floor. Our procedure is to ask them to quite down and if they fail to do so we ask them to evict the property. Please rest assured that we have taken the appropriate measures to address the problem with our staff in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Rupesh Monga Assistant Front Office Manager

Seth K. Families - 22/12/2018 AccorHotels certified review
« Served the purpose & was comfortable & convenient »

Not any thing available for early risers & leavers ( 5:30 -6:00 AM)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim K., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I will share your comments on availability of amenities for early risers with our management team for future consideration. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Jenn Business - 21/12/2018 AccorHotels certified review
« Could be better »

The hotel is under renovations which wasn't the issue its just that my room was not quite done yet. Extra wallpaper showing, uneven bathroom doors. The heater was very loud and it was either too hot or too cold in the room. It was also very dry. The room itself is small but nice. Bed was comfortable, pillows were not. All personal preference. The staff were wonderful and the location great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenn M., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Anonymous Business - 19/12/2018 AccorHotels certified review
« The heating system is terrible. »

The heating system was going on and off all night, was extremely loud and kept waking me up. I thought it was just in the one room the first time, but realized after it happened a couple more times that it was all the rooms. I asked at the front desk and they told me the same thing. I will no longer be staying there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefano Douglas S., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the inconveniences caused due to our ventilation system. Please rest assured that we are looking into options on how to minimize the noise. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

Anonymous Business - 17/12/2018 AccorHotels certified review
« my room was still under construction. would like to revisit to experince the final product... »

Overall the reno's have provided the property with a much needed face lift. I would like to stay agin once completed. I.E. rooms still under repair, Starbucks is not opeN

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sherra P., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Mr Business - 17/12/2018 AccorHotels certified review
« Adequate, needs some improvement. »

Room was ok, service was good as well. Lunch and Dinner menus had very little options for vegetarian and was constantly made to feel like a burden if I wanted to pay by debit rather than the Credit Card I had on hand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew Rinfret, We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologize that you were made to feel that paying with a debit card was a burden I will be sure to address this with my front office team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

David L. Business - 16/12/2018 AccorHotels certified review
« Very good »

As expected - friendly staff and very updated accommodations. Special thank you to Christine @ front desk. Really helpful and great personality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David L., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. Thank you for recognizing Christine and her service. We are glad you enjoyed our newly renovated rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 15/12/2018 AccorHotels certified review
« Acceptable stay »

Staff was great. Room was very cold and a bit dated (even though I was in a reno ed room. Restaurant was good, as was room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne F., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Brien W. Couples - 13/12/2018 AccorHotels certified review
« Resteraunt staff are exceptionally courteous, adds to the dining pleasure. »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brien W., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. We are glad you enjoyed your restaurant experience and had a nice time here with us at Novotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

S P. Business - 13/12/2018 AccorHotels certified review
« The hotel has to be the best I stay in. Always so nice »

The food is amazing. The room service is extremely the best. The reception is always so good to me. I check in an hour early as I travel by train from Ottawa for work and they are wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shani P., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I am glad you enjoy your stay with us and we thank you for your loyalty. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Elsie G. Business - 13/12/2018 AccorHotels certified review
« Comfortable and nicely renovated »

Staff is always very professional and friendly, renovations are coming along nicely and are well received.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa G., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I apologize that the front desk did not give you your welcome drink voucher. I will make sure we don't miss it on any other stays in future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Anonymous Business - 07/12/2018 AccorHotels certified review
« comfortable beds, friendly staff »

Not the first time I've stayed at this hotel.... stayed at the hotel and used conference room with catering... really great service and comfortable stay... will be happy when the construction is over!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna S., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to our renovations, it should be completed within the next few months. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

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