Novotel Toronto Mississauga Centre Hotel 3 stars

TripAdvisor rating 3.5/5 757 reviews
Novotel Toronto Mississauga Centre
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+ 25 Services
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Room 1

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Hotel extras

  • Free WiFi and broadband, workspace, cable TV

  • 24-hour fitness center, indoor heated pool

  • Fresh modern dining, patio for the finer days

  • Range of flexible spaces for effective events

  • Toronto 30-minute drive, 1 hour Rapid Transit

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 12 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Currently under renovation. We are making every effort to ensure you have a comfortable stay. Walking distance from Square One Shopping Centre and close to major highways makes Novotel your preferred choice in Mississauga. Thank you for your patience!

Hotel location

Novotel Toronto Mississauga Centre

3670 Hurontario Street
L5B 1P3
mississauga
canada

Tel: +19058961000

Fax: (+1)9058036726

Contact email

Check-in from 15h00

Check out up to 12h00

  • GO TRANSIT. :   26 A/B

  • MISSISSAUGA TRANSIT :   36 ISLINGTON

  • TORONTO TRANSIT COMMISSON :   BLOOR ISLINGTON

  • By plane

    PEARSON INT'L At 15km / 9.32 miles

  • By plane

    PEARSON TORONTO INT'L AIRPORT At 20km / 12.43 miles

  • By plane

    Toronto Island Apt At 28.16km / 17.5 miles

  • By car

    HURONTARIO At 0.1km / 0.06 miles

  • By train

    COOKSVILLE At 3km / 1.88 miles

  • By train

    UNION STATION At 25km / 15.54 miles

GPS :43.592955, -79.63419

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room 1 king

  • Max. number of persons: ‌2
  • Area: From 156sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 2 Queens

  • Max. number of persons: ‌4
  • Area: From 123sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Extended Stay 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 319sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

King Suite with Sofa Bed

  • Max. number of persons: ‌4
  • Area: From 319sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Queen

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard 2 Double beds

  • Max. number of persons: ‌4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Luxury Suite 1 King Bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Our restaurants and bars

NOVOTEL TRIO

Type of cuisine: International

Located on the main floor, the Novotel Trio Restaurant/Bar, with capacity for 150 people, offers International style cuisine with vegetarian and health conscious options from 06:00 am to 10:00 pm

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL TRIO

Photo non contractuelle / Strictly non binding

Raising Expectations in Downtown Mississauga - Trio Restaurant and Lounge - Serving up the best food and drink. Enjoy fresh ingredients and cocktails, amid inviting modern design, or dine outdoors on Trio's spacious seasonal patio.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 402 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Novotel Toronto Mississauga Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

1,890 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

757 reviews

Ok

Customer review rating 3.8/5

Anonymous Business - 15/07/2019 AccorHotels certified review

Nothing exquisite but no complaints it was ok.

Dear Sehrish P., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Rupesh Monga Assistant Front Office Manager
Customer review rating 3.8/5

Anonymous Business - 15/07/2019 AccorHotels certified review

Very pleasant and helpful front desk staff. Thank you!

Dear Daisy Q., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I am sorry to hear the A/C unit in your room was loud , I have informed our maintenance team and they will address the issue immediately. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Location was perfect for a festival in Mississauga

Customer review rating 3.8/5

Cornell '. D. G. Business - 14/07/2019 AccorHotels certified review

It was great to have booked this hotel as it is nearby the Mississauga Celebration Square. However, there was no restaurant to eat breakfast. Parking lot was small don't think trucks could fit in. Hotel room is nice as expected and reception was very helpful. Thanks to Narciso.

Dear Cornell de G., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I apologize that we don't have our main restaurant to serve food due to renovation , but we do have a temporary restaurant setup for all the meals at our hotel. Also we do have alternate parking spots for large size vehicles at our hotel. On you next visit please contact the front desk and they will be happy to assist you for the same. I am glad to see that the location was ideal for your visit and you enjoyed our hospitality. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also sure once our new restaurant is open you will be excited to see the change we are coming with for our Driftwood Social Bar+Table. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Mr T.

Customer review rating 3.8/5

Mr T. Families - 13/07/2019 AccorHotels certified review

Relaxing, great room and excellent staff

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

d

Customer review rating 3.8/5

Sh… Business - 12/07/2019 AccorHotels certified review

bad. under construction and then I get spammed with emails asking me to share my opinions with nothing in it for me. my profile is set to English but all electronic communications prefer French.

Dear Shawn L., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies that your stay with us fell short of your expectations. Please feel free to reach out to me directly should you wish to discuss the details of your stay so that I can relay this information back to the team and we can take the steps needed to improve. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

Air con was too noisy in room

Customer review rating 3.8/5

Anonymous Business - 11/07/2019 AccorHotels certified review

Staff very friendly but aircon was really noisy - like having a washing machine on in the room

Dear Mr. C., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies about the noisiness of your air conditioning. Please rest assured that I've passed along this information to our maintenance team so that the necessary steps can be taken in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

Very Uncomfortable

Customer review rating 3.8/5

Anonymous Business - 11/07/2019 AccorHotels certified review

Leaking water everywhere Sink tap did not balance hot or cold - it was either scorching hot or cold Parking lot difficult to navigate Parking booth/machine impossible to navigate - no instruction displayed Elevators difficult to navigate Starbucks staff rude and discourteous - outright rude Shower - no water pressure, basically a drip

Dear Anas M., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the inconveniences you endured during your stay. Please rest assured that we have taken the appropriate measures to address the problems in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

Disappointing service!

TripAdvisor rating 3.5/5

148amyj Family - 11/07/2019 TripAdvisor review

We booked in for a 10 night stay...Leslie who checked us in was the only positive person we dealt with! The room was fine, well presented, the AC was on AUTO mode and kept shutting off and turning back on, there was no option to just have it stay on...I wouldn't mind if it was a quiet system but it wasn't and so every time it shut off and turned back on we were woken up. We noted a sign at the elevator saying that the restaurant was opening soon, under renos, the next morning I asked the girl at reception if there was any way we could access a microwave or something as my daughter was hungry during the night, we were told that if we brought down some food to reception, they could heat it for us, that evening my husband took some food down to be heated and lo and behold...he is advised that there is a restaurant that is open but the main restaurant is under renovations! No one mentioned this to us and there was no room service menu in the room either! The last straw was when we specifically advised the front desk that we had an early flight and if they could please give us a wake-up call for 0400 and book us a cab for 0430 to take us to the airport ...by this point I wasn't banking on the service too much so I decided to set my alarm anyway...thank God for that! Needless to say we didn't get our wake-up call, at about 0425 I decided to go downstairs just to make sure they had organized the Taxi, they front desk seemed absolutely clueless about our request, he then made a call to someone and came back to me saying that they were on their way...by 0445 still no taxi! My husband finally decided to walk up to the main street to find a taxi and there is a TAXI rank just around the corner from the hotel and the idiots didn't tell us that knowing that we were running late! All in all just very disappointed with the lack of service from front desk...as a fully paying customer we have some expectations from a fairly known hotel chain but we were let down on so many levels.

Dear 148amyj, Thank you for staying at The Novotel Mississauga and for taking the time to share your feedback with us. I sincerely apologize for the inconveniences you endured during your stay. I assure you these are not normal occurrences at our hotel and as the Front Office Manager I will take the necessary steps to prevent it from happening in the future. Please reach out to me directly at 905-803-6706 or at Patricia.Ritchie@novotelmississauga.com, so that we can further discuss the details of your stay. I look forward to hearing from you. Sincerely, Patricia Ritchie Front Office Manager

Very good!!

Customer review rating 3.8/5

Patrick E. Families - 10/07/2019 AccorHotels certified review

The people was super nice with each other,smile all the time!!

Dear Patrick E., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Reasonably quiet but small room.

Customer review rating 3.8/5

Norm Families - 10/07/2019 AccorHotels certified review

Renovations were happening but didn’t bother us. Hotel access from parking was great.

Dear Norm M., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I sincerely apologize for the delay in emailing your folio. A separate has just been sent. Please let me know if I can be of any further assistance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Great location and room, swimming pool was disappointing

Customer review rating 3.8/5

Fernandes Families - 08/07/2019 AccorHotels certified review

Everything was great the rooms were clean, on the first night we kept some eatables in the fridge and at 2 in the morning we realised the fridge wasn’t working and some of our eatables had to be thrown. The swimming pool is really disappointing, freezing cold water, dirty pool, no one removes the left over used towels and the men’s changing room has a broken handle which comes off as you turn the tap on really poor!

Dear Maria A., Thank you for taking the time to tell us about your experience at the Novotel Toronto Mississauga Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry to hear your food was spoilt due to the fridge not functioning properly , please rest assured we will discuss the issue with our maintenance and housekeeping team. I will also investigate the issue with the cleanliness and maintenance of the pool as we do regularly check the area. Please rest assured this is not a regular occurrence at our hotel and we will make sure the issues are addressed immediately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rupesh Monga Assistant Front Office Manager
Customer review rating 3.8/5

Prefer N. T. P. M. N. Solo - 08/07/2019 AccorHotels certified review

Good experience

Dear Kamalakar P., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

I will stay at this hotel again. Thanks for the service.

Customer review rating 3.8/5

M A. Families - 08/07/2019 AccorHotels certified review

The parking needs an improvement. Very small spaces and far from the elevator.

Dear Mohammad A., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear the parking space was not up to your expectations, on your next visit please feel free to speak with out team and we can offer you alternate parking spots. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Great place to stay

Customer review rating 3.8/5

Denis S. Families - 07/07/2019 AccorHotels certified review

Great hotel close to everything.

Dear Denis S., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear the food and beverage quality was not to your liking , I will share your feedback with our kitchen team and I am sure they will improve on the quality. We are waiting to soon introduce our new menu with the opening of our new restraint Driftwood Social Bar + table. I am sure once its open it will definitely improve you experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Fine

Customer review rating 3.8/5

Donny T. T. S. Business - 05/07/2019 AccorHotels certified review

Ok

Dear Chris M., Thank you for taking the time to tell us about your experience at the Novotel Toronto Mississauga Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

Good

Customer review rating 3.8/5

Anonymous Families - 05/07/2019 AccorHotels certified review

Nice hotel

Dear Mr. e., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager
Customer review rating 3.8/5

I H. A. E. E. M. T. W. I. W. H. W. T. E. I. I. G. E. T. Solo - 04/07/2019 AccorHotels certified review

Best team ever

Dear Ms. C., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Gréât expérience!

Customer review rating 3.8/5

Cynthia Business - 04/07/2019 AccorHotels certified review

Always a great service, clean room, near services.

Dear Cynthia L., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Very comfortable stay

Customer review rating 3.8/5

Anonymous Couples - 03/07/2019 AccorHotels certified review

Good location, near shopping, restaurants. Room efficiently arranged, have all the amenities for comfortable stay. Wi-fi very fast.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Comfortable

Customer review rating 3.8/5

Hm C. Business - 03/07/2019 AccorHotels certified review

The room is clean and comfortable.

Dear Hwey Miin C., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager
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