Hotel - Novotel Toronto Mississauga Centre
Novotel Hotel Novotel Hotel

Novotel Toronto Mississauga Centre Hotel

3.5/5 736 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Beach and water sports  (Nearby)
    • Rowing
    • Sailing facilities
    • Water skiing
  • Other sports activities
    • Outdoor sports
    • Archery
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)
    • Skating rink
    • Squash court
    • Table tennis
    • Volley ball facilities
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing
    • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end 17:00-22:00
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Currently under renovation. We are making every effort to ensure you have a comfortable stay. Walking distance from Square One Shopping Centre and close to major highways makes Novotel your preferred choice in Mississauga. Thank you for your patience!

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 325 rooms
  • 100% non-smoking hotel
  • 12 connecting rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • Printer
    • High speed transmission line
    • RJ 11 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating 1,502 reviews

Our guest reviews for Novotel Toronto Mississauga Centre

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 736 reviews
Anonymous Business - 07/12/2018 AccorHotels certified review
« comfortable beds, friendly staff »

Not the first time I've stayed at this hotel.... stayed at the hotel and used conference room with catering... really great service and comfortable stay... will be happy when the construction is over!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna S., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to our renovations, it should be completed within the next few months. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Mike Families - 06/12/2018 AccorHotels certified review
« Below average for the price »

Hotel room was “newly renovated” but done so in a sloppy way, almost unfinished like. Room was missing amenities and information regarding hotel and surrounding area was not in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike s., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are still finishing up with the final touches on our renovations which includes amenities and printed information about the hotel and surrounding area. We hope to have this completed shortly. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Michael G. Business - 05/12/2018 AccorHotels certified review
« Good hotel still in Reno »

Good hotel. Well located. Good restaurant and food. Hope the renovation will end soon with a Starbucks inside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael G., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I noticed that you mentioned the efficiency of check in was less than you expected. Any further details on this would be greatly appreciated as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

George Business - 04/12/2018 AccorHotels certified review
« Comfortable »

It was relaxing confortable and we were taken care good by reception staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keloth K., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. We are glad to know you enjoyed our services at Novotel Mississauga. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Lisa Business - 04/12/2018 AccorHotels certified review

Fine that heater would squeak every hour and run very loud in my room. My colleagues experienced the same thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa M., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I am sorry to hear the heating unit in your room was noisy , I apologize for the inconvenience you faced . I will get the unit checked with our maintenance team and get the issue resolved. Thank you for your positive feedback for our service. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Rupesh monga Assistant Front Office Manager

Anonymous Business - 03/12/2018 AccorHotels certified review
« average »

The room was ok but the rest wasa verage (restaurant, gym, parking).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastien L., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low on check out. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. I am sorry you felt your stay was average but please rest assured we will surely work on our shortcomings and make your experience better on your next visit. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Rupesh Monga Assistant Front Office Manager

Anonymous Business - 02/12/2018 AccorHotels certified review
« Lacking a place to sit »

The newly renovated room was lovely. I asked about a chair to sit in and was told that the rooms no longer had one. I wanted to work with a colleague and we had no place to sit. Also the heater came on very loud about every 10-15 minutes. It woke me up several times at night. Staff were great and breakfast good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dorace R., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive and constructive feedback from our guests. I am sorry that we have no seating arrangements in the room other than the desk chair. I will share your comments with our management team for future consideration. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Anonymous Business - 30/11/2018 AccorHotels certified review
« Stayed 3 nights & 2 nights wake up call didn’t happen »

Rooms very nice & clean, liked big shower R & large tv, however there was a water leak from the shower Very upset about wake up calls not happening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edna L., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I sincerely apologize that we failed at delivering your wake up calls. I assure you this is not a normal occurrence and I will investigate the cause and take the necessary steps to avoid any future occurrences. I truly hope this does not deter you from staying with us in the future. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Anonymous Business - 30/11/2018 AccorHotels certified review
« Very comfortable bed »

Overall, this was a nice hotel. Only issue I had was with the heating and cooling fan in the room. You could not control it from the room to turn it off and on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Licia T., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I apologize that you had issues with the Air condition unit in the room. We have a separate thermostat in the room to control the A/c unit, the buttons on the unit itself are not functional. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

D Business - 30/11/2018 AccorHotels certified review
« ok »

The rom was not as clean as I expect. The blind in the bathroom was filthy and the bathroom floor was not great either. Staying at a near by room was a guest with a yappy dog. The beds were comfortable and the staff was friendly. Location was good for my meetings

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne B., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I've shared your concerns with regards to the cleanliness of your room with our housekeeping manager, so that the necessary steps can be taken to prevent future occurrences. I assure you this is not a normal occurrence and I hope it does not deter you from staying with us in the future. However, I am delighted that you found our staff to be friendly and beds comfortable. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Mireille L. Business - 30/11/2018 AccorHotels certified review
« Excellent location to stay prior to attend my business meetings in Mississauga. »

Staff were very pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mireille L., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. All rooms are equipped with thermostats on the wall that allow you to adjust the temperature and also turn off the ventilation system completely. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Jean-paul C. Business - 28/11/2018 AccorHotels certified review
« Room very confortable, but the brunch breakfast in the restaurant cold. »

see above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Paul C., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive and constructive feedback. I apologize the breakfast food was not up to the Novotel Standard and was served cold. I have shared your feedback with our Executive chef and food and beverage manager. We will address the issue right away and make sure it does not occur in future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Alex C. Business - 24/11/2018 AccorHotels certified review
« Room needs renovating »

Everything was all right. Bathroom was beautiful but the room did not match how updated the bathroom was. The lighting was very cold in the room and the decor was uninviting. It was rather dreary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra C., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. I am delighted to see that you found our newly renovated bathroom beautiful. The room in which you were assigned has been renovated but the new furniture has not yet been installed. Once that has been completed then I assure you the beauty of the bathroom will carry over into the room as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Lisa Families - 18/11/2018 AccorHotels certified review
« Efficient & Friendly »

Good experience. I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa S., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Alan Friends - 18/11/2018 AccorHotels certified review
« Hotel »

It was good, the only problem we had,we went down for a hockey tournament. The manager was great to us. Then we showed up ,a new manager. We originally had a conference room . Then the new manager cancelled our conference room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan M., Thank you for taking the time to tell us about your experience at the Novotel Toronto Mississauga Centre. I thank you for giving us a great feedback score. I apologize for the trouble you face with our conference room. Please rest assured I will forward your feedback to our banquet manager and investigate the issue. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rupesh monga Assistant Front Office Manager

Anonymous Business - 17/11/2018 AccorHotels certified review
« Convenient to my meeting location. »

I have this meeting twice a year. April and November. I always stay at Novotel because it is very close to the meeting place and there are good restaurants near by (I am a vegetarian). However, one major problem I have with Novotel is your WiFi does not work in rooms. WiFi is my only mode of communication in Canada since my cell phone plan from USA does not work in Canada. It is a very big problem. Please fix it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anjali N., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback from our guests . I am sorry to hear that the wifi connectivity was an issue with your stay. I have forwarded your feedback to our maintenance team and we are working to get it stabilized. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh monga Assistant Front Office Manager

Ellen Business - 16/11/2018 AccorHotels certified review
« Room for improvement »

My refurbished room still had holes in the ceiling which appeared to be related to electrical work. There was no outlet in the bathroom and no mirror in bedroom area - making it very challenging to dry and style my hair. The beds were wonderful and the room was clean. The restaurant provide room service but the quality of the food was not good. Crispy Cauliflower was undercooked and heavily battered while the chicken wings were overcooked and dried out. The wine was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ellen V., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I sincerely apologize for the deficiencies in your room. I will share this with our maintenance team to ensure it is taken care of. I am also disappointed that your room service order fell short of your expectations and our standards. I will bring this to the attention of our head chef. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Brent Business - 15/11/2018 AccorHotels certified review
« Still Needs Work »

The hotel was still under major construction. While my room was fine, the 1st floor was heavily under construction, the 5th floor where I stayed reeked of smoke and the buffet for $20 in the morning didn't really deliver.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brent O., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are currently under renovations and have started constructing the location for a new Starbucks in our lobby. I do apologize of the smoke odour on the 5th floor. We are a non smoking property and there are fines charged to anyone who does not adhere to this policy. I will share your comments regarding the breakfast buffet to the team for consideration on ideas on how to improve. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Donna H. Business - 15/11/2018 AccorHotels certified review

Despite several trip to the front desk to advise that there was no internet connection in my room, the hotel staff repeatedly assured me that they were unaware of a problem. I later discovered that many other hotel guests were having the same problem and the hotel staff were well aware of the problem, but unable to resolve it. I understand that problems can occur, however, the dishonesty of the hotel staff resulted in a lot of wasted work time for me. I was eventually switched to another room on the second night of my stay, but the lack of internet for the majority of my stay made it impossible to complete my work. Will not be staying st this hotel again, and will not recommend it to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna H., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our wifi connection in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

Jaimee Business - 15/11/2018 AccorHotels certified review
« Jaimee »

All staff were professional, kind and courteous. My original room had a problem with the phone line so guest services moved me immediately and even brought a sofa so I had somewhere to sit after work (I was there for a week).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamie M., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I am very delighted to see that our staff took very good care of you and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

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