Novotel Toronto Mississauga Centre Hotel 3 stars

TripAdvisor rating 3.5/5 742 reviews
Novotel Toronto Mississauga Centre
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Hotel extras

  • Free WiFi and broadband, workspace, cable TV

  • 24-hour fitness center, indoor heated pool

  • Fresh modern dining, patio for the finer days

  • Range of flexible spaces for effective events

  • Toronto 30-minute drive, 1 hour Rapid Transit

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 12 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Currently under renovation. We are making every effort to ensure you have a comfortable stay. Walking distance from Square One Shopping Centre and close to major highways makes Novotel your preferred choice in Mississauga. Thank you for your patience!

Hotel location

Novotel Toronto Mississauga Centre

3670 Hurontario Street
L5B 1P3
mississauga
canada

Tel: +19058961000

Fax: (+1)9058036726

Contact email

Check-in from 15h00

Check out up to 12h00

  • GO TRANSIT. :   26 A/B

  • MISSISSAUGA TRANSIT :   36 ISLINGTON

  • TORONTO TRANSIT COMMISSON :   BLOOR ISLINGTON

  • By plane

    PEARSON INT'L At 15km / 9.32 miles

  • By plane

    PEARSON TORONTO INT'L AIRPORT At 20km / 12.43 miles

  • By plane

    Toronto Island Apt At 28.16km / 17.5 miles

  • By car

    HURONTARIO At 0.1km / 0.06 miles

  • By train

    COOKSVILLE At 3km / 1.88 miles

  • By train

    UNION STATION At 25km / 15.54 miles

GPS :43.592955, -79.63419

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room 1 king

  • Max. number of persons: x2
  • Area: From 156sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 2 Queens

  • Max. number of persons: x4
  • Area: From 123sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Extended Stay 1 King Bed

  • Max. number of persons: x2
  • Area: From 319sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

King Suite with Sofa Bed

  • Max. number of persons: x4
  • Area: From 319sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Queen

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard 2 Double beds

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Luxury Suite 1 King Bed

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Our restaurants and bars

NOVOTEL TRIO

Type of cuisine: International

Located on the main floor, the Novotel Trio Restaurant/Bar, with capacity for 150 people, offers International style cuisine with vegetarian and health conscious options from 06:00 am to 10:00 pm

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL TRIO

Photo non contractuelle / Strictly non binding

Raising Expectations in Downtown Mississauga - Trio Restaurant and Lounge - Serving up the best food and drink. Enjoy fresh ingredients and cocktails, amid inviting modern design, or dine outdoors on Trio's spacious seasonal patio.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 402 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 260 people

Find out more
Novotel Toronto Mississauga Centre Meeting Room

Our guest reviews for
Novotel Toronto Mississauga Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

1,635 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

742 reviews

Work conference stay

Customer review rating 3.8/5

Jillian Business - 04/04/2019 AccorHotels certified review

I stayed 2 nights, the pillows are amazing. I was impressed with the breakfast options. I was glad to not be sharing a room with anyone as the bathroom doors offered little privacy. They were cupboard style, two doors opening out.

Dear Jillian P., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do have bathrooms in our rooms with 2 different types of doors , one type is a full wooden door. I have updated our notes for your future arrivals. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Not very professional

Customer review rating 3.8/5

Joi H. Business - 02/04/2019 AccorHotels certified review

Staff had hardly any knowledge of our conference. Answered questions re meals incorrectly, went into my room and mixed up all of my paperwork whereas I could not present my info to coworkers. I left the do not disturb sign on door. Staff said there would be no refreshments within our event so I should pay 14.99 for breakfast. Then eat luch elsewhere because they were closed after breakfast til 5pm. I went to store and spent quit a bit in snacks food etc only to have refreshments and lunch at our conference through this hotel! Most could not understand and it was not a comfortable stay at all.

Dear Joi H., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the misinformation given to you throughout your stay. Please rest assured that we will address this with our front office team as the information is readily available for them. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

Nice place overall

Customer review rating 3.8/5

Siamak Couples - 31/03/2019 AccorHotels certified review

Our room was missing a safe, we were told safes are on order and are scheduled for installation later this year. The room did not have enough drawer space for cloths, only was drawer in the room.

Dear Siamak F., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your comments with the appropriate team members so that the necessary steps can be taken to find resolutions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Great room and service

Customer review rating 3.8/5

Roger O. Couples - 30/03/2019 AccorHotels certified review

Perfect. Great room, location, price. New Reno's are going to be awesome

Dear Roger O., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Had a great stay!

Customer review rating 3.8/5

Robyn Business - 29/03/2019 AccorHotels certified review

The new renovated rooms were very nice and clean. The front staff were extremely friendly and helpful. The bar/restaurant staff were also fantastic, but the food, itself, has something to be desired. Most was overcooked and dry, or had no flavor. Love to see an updated menu.

Dear Ms. Kraft, We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

The hotel provided me a convenient stay.

Customer review rating 3.8/5

Josette W. Families - 29/03/2019 AccorHotels certified review

Staff at the front desk were warm and welcoming. Service in the dining room was great. While the room was quite neat, it had not been adequately cleaned following the previous client, as the bathroom still had a used facial cloth in the shower that had not been removed from the previous client. There were long dark strands of hair on the bed coverlets and in the bathroom on the floor and in the tub. It appeared that the floors had not be vacuumed thoroughly.

Dear Ms. W., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I sincerely apologize for the cleanliness of your room and assure you this will be used a training opportunity to prevent any future occurrences. Our relationship with our guests is of paramount importance and I truly hope this does not deter you from staying with us in the future. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Great stay!

Customer review rating 3.8/5

Stacey Business - 28/03/2019 AccorHotels certified review

Room was comfortable, staff was friendly, great experience overall

Dear Ms. Gooder, We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

My stay was satisfactory

Customer review rating 3.8/5

Anonymous Business - 28/03/2019 AccorHotels certified review

was ok.

Dear Ms. P., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your comments regarding room service's hours of operation with our team for future consideration. However, we do have a gift shop in the lobby that is open 24 hours that has wraps and salads available. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

AMAZING OVERALL!!!!

Customer review rating 3.8/5

Nicole C. Business - 27/03/2019 AccorHotels certified review

I had a fully renovated room which was incredibly beautiful and relaxing to stay in! The breakfast buffet options were delicious! Our training venue was very nice as well. Everything was a 10+ for me. I love the Novotel Hotel, it’s my 2nd time staying there and so far I have no complaints :)

Dear Ms. C., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are extremely delighted to see that you greatly enjoy your stay with us. We can not wait to welcome you back! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Wonderful

Customer review rating 3.8/5

Joe Solo - 27/03/2019 AccorHotels certified review

It was wonderful

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Lack of sophistication / high end motel

Customer review rating 3.8/5

Dalia R. Business - 23/03/2019 AccorHotels certified review

Well my the first room had a hugh amount of hair in the toilet. And when they changed my room it wasn't any better. Most hotels would have upgraded or made great accommodations.

Dear Ms. R., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I sincerely apologize for your bathroom not meeting our cleanliness standards. I assure you this was addressed with the room attendant the day it was reported. Unfortunately we had no suites available to upgrade for our shortcomings during your stay. Majority of our rooms are standard rooms with very suites. However, I would like to restore your faith in us, please reach out to me directly at 90… before your next stay so that I can look into getting you an upgraded room. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager
Customer review rating 3.8/5

Lynda F. Solo - 23/03/2019 AccorHotels certified review

Alarm went off at 6:15 am Wed am - never did find out why & there were no announcements telling us to evacuate...... or if it was false. Did see firemen in lobby & swat geM were behind me entering lobby from stairs

Dear Ms. F., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. I sincerely apologize for any inconvenience caused due to the fire alarm and any other incident that took place during your stay. I assure you this is not a normal occurrence at our hotel and I truly hope this does not deter you from staying with us in the future. Thank you again for sharing your experience, and we hope your next visit will be more comfortable and enjoyable. Sincerely, Patricia Ritchie Front Office Manager

Good

Customer review rating 3.8/5

Lynne Couples - 21/03/2019 AccorHotels certified review

Our stay was good. however i didn’t sleep well. you should consider putting a less fluffy pillow also on the bed.

Dear Lynne R., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologize you were not able to get a good night sleep because of our new pillows. I have added your suggestion to our system for future reference of the housekeeping team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Mediocre

Customer review rating 3.8/5

Lav Business - 18/03/2019 AccorHotels certified review

My stay was mediocre; the gym was under renovations, the whole lobby was under renovations, some rooms on my floor (14) were under renovations, the fire alarm went off at 6:00am on two of the days. It was not pleasing. I expected more.

Dear Lavreet R., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies that your stay did not meet your expectations. The Gym is fully functional now and the starbucks will be open shortly . The starbucks team is getting trained and ready for the opening. I do apologize for the fire alarm that happened during your stay, we unfortunately have no control over the occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. You can reach to me directly and I would make sure you get the quality of stay that you deserve. Sincerely, Rupesh Monga Assistant Front Office Manager

Great service, a bit ugly with the Reno, but understandable

Customer review rating 3.8/5

David Business - 17/03/2019 AccorHotels certified review

Relaxing and comfortable, really enjoyable

Dear David Koppe, We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do apologize for the renovations and I do understand they could be a bit of inconvenience during your stay , please rest assured we are taking all steps to expedite the renovations and make sure they are not hampering our guest stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Nicer than last year but the kerfuffle on the 13th was c

Customer review rating 3.8/5

Anonymous Families - 17/03/2019 AccorHotels certified review

Mostly good.

Dear Robert W., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologize for the incident that occurred during your stay , unfortunately it was beyond our control . But I can assure you this is not a regular occurrence in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupesh Monga Assistant Front Office Manager

Very unsafe and scary experience

Customer review rating 3.8/5

Crystal Business - 15/03/2019 AccorHotels certified review

Razor blade in front walk way Woken by alarms and tacticle unit Threat assessment tecnhiques severely lacking.

Dear Ms.D., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the incident that occurred during your stay. Please rest assured that that is a one off situation and has never happened with us before. I completely understand your feelings on this situation as I am sure I would feel the same way too if I were placed in that situation. I will also share your comments on the razor blade you found in our entrance with our housekeeping team to ensure that our entrances are kept clean at all times. Our relationship with our guests is of paramount importance. I truly hope that you will give us another opportunity to show you a better experience the next time your travel plans brings you back to the area. Sincerely, Patricia Ritchie Front Office Manager

I was placed on a floor with construction right across the hall

Customer review rating 3.8/5

Anonymous Couples - 10/03/2019 AccorHotels certified review

I usually stay at the Novotel. This time there were construction workers pretty much directly across from my room, yelling at each other using power tools etc. The worst was the knocking on my door with a do not disturb sign on it.

Dear Maureen S., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the inconvenience you faced at the hotel. Please rest assured that we have taken the appropriate measures to address the problem with our construction and maintenance team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Rupesh Monga Assistant Front Office Manager

Still room to improve

Customer review rating 3.8/5

Jd Business - 08/03/2019 AccorHotels certified review

Elevators require a room key to get to your floor and the one that most often came first was the most finicky. I had to hold my card key over the sensor multiple times and press the floor button over and over before it would accept my floor. Virtually no pressure in the bathroom taps and the water temperature is either too hot or ice cold, no warm setting. Toilet paper holder in a renovated room not secured to the wall. Starbucks construction in the lobby has been months in progress with no set date for opening. Disappointing. Check out takes long. Would like to see an express check out for business related stays where billing is made to a third party. Bedding - not sure I like how they sandwich a duvet between 2 flat sheets and just tuck it in. The duvet is not encased in a cover. Is it washed between uses or are the sheets simply changed? If so, guests are essentially sharing the same bedding because the flat sheets the duvet is folded into do not keep it protected. Same thing with the mattress cover. One flat sheet between it and you, so unless it is changed between every guest stay, that flat sheet becomes untucked and the mattress protector is completely exposed. Again, is that changed after every guest stay? Otherwise, it serves its purpose.

Dear Ms. Doyle, Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I will share your comments with the entire team. However, I assure you that our duvets and mattress protectors are changed after each guest departs, as we take our guest comfort and our cleanliness seriously. Starbucks is scheduled to open in 2 weeks, so you will be able to enjoy their products on your next visit. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

Staff and accommodations were good

Customer review rating 3.8/5

Jg Business - 08/03/2019 AccorHotels certified review

Everything was fine.

Dear Jason G., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also have your IT Manager look into the Wi-Fi connection on the 15th floor to ensure it working at a proper speed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager
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