Novotel Toronto Mississauga Centre Hotel 3 stars

TripAdvisor rating 3.5/5 768 reviews
Novotel Toronto Mississauga Centre
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+ 25 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free WiFi and broadband, workspace, cable TV

  • 24-hour fitness center, indoor heated pool

  • Fresh modern dining, patio for the finer days

  • Range of flexible spaces for effective events

  • Toronto 30-minute drive, 1 hour Rapid Transit

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 12 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Currently under renovation. We are making every effort to ensure you have a comfortable stay. Walking distance from Square One Shopping Centre and close to major highways makes Novotel your preferred choice in Mississauga. Thank you for your patience!

Hotel location

Novotel Toronto Mississauga Centre

3670 Hurontario Street
L5B 1P3
mississauga
canada

Tel: +19058961000

Fax: (+1)9058036726

Contact email

Check-in from 15h00

Check out up to 12h00

  • GO TRANSIT. :   26 A/B

  • MISSISSAUGA TRANSIT :   36 ISLINGTON

  • TORONTO TRANSIT COMMISSON :   BLOOR ISLINGTON

  • By plane

    PEARSON INT'L At 15km / 9.32 miles

  • By plane

    PEARSON TORONTO INT'L AIRPORT At 20km / 12.43 miles

  • By plane

    Toronto Island Apt At 28.16km / 17.5 miles

  • By car

    HURONTARIO At 0.1km / 0.06 miles

  • By train

    COOKSVILLE At 3km / 1.88 miles

  • By train

    UNION STATION At 25km / 15.54 miles

GPS :43.592955, -79.63419

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room 1 king

  • Max. number of persons: 2
  • Area: From 156sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room 2 Queens

  • Max. number of persons: 4
  • Area: From 123sq ft

Extended Stay 1 King Bed

  • Max. number of persons: 2
  • Area: From 319sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV

King Suite with Sofa Bed

  • Max. number of persons: 4
  • Area: From 319sq ft

Standard Queen

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard 2 Double beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV

Luxury Suite 1 King Bed

  • Max. number of persons: 4

Our restaurants and bars

NOVOTEL TRIO

Type of cuisine: International

Located on the main floor, the Novotel Trio Restaurant/Bar, with capacity for 150 people, offers International style cuisine with vegetarian and health conscious options from 06:00 am to 10:00 pm

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL TRIO

Photo non contractuelle / Strictly non binding

Raising Expectations in Downtown Mississauga - Trio Restaurant and Lounge - Serving up the best food and drink. Enjoy fresh ingredients and cocktails, amid inviting modern design, or dine outdoors on Trio's spacious seasonal patio.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 402

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Novotel Toronto Mississauga Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

2,017 reviews

tripadvisor

TripAdvisor Rating 3.5/5

768 reviews

My overall experience was good and I will likely return.

Customer review rating 3.9/5

Debbie B. Business - 05/09/2019 AccorHotels review

The room had a strange smell but it wasn't terrible. Room 214. Loved the big TV. Housekeeping did a great job. Reception was always friendly and helpful. Loved having a Starbucks in the lobby for my morning coffee. I stayed because of the close proximity to my head office. I will likely return for my next trip. Thank you for the hospitality. One thing I did not like was I did not see an option in the lobby to recycle.

Dear Ms. B., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will look into the odour in Room 214 to ensure all is well for our future guests. I will also mention the option for recycling with the management team for further consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Continuous Disruption of Expected Services

Customer review rating 3.9/5

Anonymous Business - 04/09/2019 AccorHotels review

Ongoing construction for the branding - the restaurant and bar has been closed for months. Other upgrades done are already starting to look tired on the rooms and hallways

Dear Ms. G., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the inconveniences you endured during your stay. We will take a look at the thermostat in Room 1121 to ensure it is working for our future guests. I am delighted to let you know that our restaurant is scheduled to be re-opened on Wednesday September 11th at 6am for dinner. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

A wonderful experience.

Customer review rating 3.9/5

U. R. N. Families - 02/09/2019 AccorHotels review

It was a wonderful experience. The room was reasonably equipped. The receptionists were very friendly. I also enjoyed the breakfast.

Dear Mr. U., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am delighted that you found the associates at the front desk to be friendly. Any feedback on what we could have done better to make you feel more welcomed would be greatly appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Nice hotel

Customer review rating 3.9/5

Sylvain Business - 02/09/2019 AccorHotels review

Always good service

Dear Sylvain L., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager
Customer review rating 3.9/5

Anonymous Business - 30/08/2019 AccorHotels review

Excellent stay, would have liked to have gone to the bar but I didnt like the temporary set up. Overall very nice.

Dear Ms. V., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The renovations in the restaurant are almost complete and will be reopened in a few weeks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Looked nice but everything on the inside had some issues

Customer review rating 3.9/5

Anonymous Business - 30/08/2019 AccorHotels review

It was fun but there were a few issues with the staff and the food was sub par. If youre going to charge 28 dollars for a salad with salmon, Make it well

Dear Mr. F., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the inconveniences you endured during your stay. Please rest assured that I've shared your feedback with the appropriate teams to ensure the necessary steps are taken to rectify these issues and prevent any future occurrences. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager
Customer review rating 3.9/5

Leslie M. Couples - 30/08/2019 AccorHotels review

Very pleased. Perfect for what we needed.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Hotel ok. View from 2nd floor terrible. Restaurant closed.

Customer review rating 3.9/5

Nick G. Business - 30/08/2019 AccorHotels review

The hotel and room seem in good shape. The view from room 204 is absolutely terrible: dumpster, truck bay, and back of the gas station. It was quite depressing (and ugly) and I had to keep the curtains drawn at all times. Restaurant was closed for refurbishing which was not indicated at booking time.

Dear Mr. G., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I sincerely apologize that your experience with us fell short of your expectations. I've updated your profile with your preference for a room with a better view so that on any future stays with us we can plan accordingly. Our restaurant renovations are almost completed and it scheduled to be re-opened within the next few weeks. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager
Customer review rating 3.9/5

Anonymous Business - 30/08/2019 AccorHotels review

The best hotel ever and best food. Ever. The best service. Excellent in every way. Please DO NOT PUT MY NAME ON WEB SITE.

Dear Ms. P., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Not to worry we will not be putting your name on our website. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Ms

Customer review rating 3.9/5

Zainab K. Families - 30/08/2019 AccorHotels review

It was pleasant and comfortable however breakfast was not satisfactory. The menu was the same every morning and the options were limited. My family doesn’t eat pork products, it was disappointing to find that only pork sausages were served.

Dear Ms. K., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be offering a new and improved breakfast menu when our new restaurant opens in a few weeks. Hopefully we have the pleasure of welcoming you back so that you will be able to enjoy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

OK

Customer review rating 3.9/5

Rob Families - 28/08/2019 AccorHotels review

I chose your hotel based on the proximity of the Square One mall. The room was adequate however, the thermostat quit working the second night of my stay. I also could not get my HDMI streaming stick (Netflix) to work correctly with the television in my room. Also the Internet was spotty which is odd even for a suburb of Toronto.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You are able to connect to Netflix on our televisions without using a streaming stick as the app is already programmed on the television. I will also have our maintenance team take a look at the thermostat in your room to ensure that it is properly functioning for all of our guests. Our IT department has also been informed of the Wi-Fi issues you faced, they will double check to also make sure everything is running properly with our routers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Dissatisfied, won't recommend it to anybody

Customer review rating 3.9/5

None Business - 28/08/2019 AccorHotels review

Your hotel is unnecessarily expensive, you have commercialized everything including drinking water. No complimentary breakfast yet the rooms are expensive In most hotels you get at least 2 bottles of water everyday, or you find water in the room when you check in The restaurant are not flexible, you have to pay for the pack for you to take breakfast from the restaurant The only thing I enjoyed in the room was the view and the sunlight that comes into the room

Dear Ms. O., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Mississauga Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies that your stay with us fell short of your expectations. Our front office team is available 24 hours a day to assist you with your luggage needs. While we do not provide bottled waters in the rooms, we do have hydration stations on every other floor where you will be able to find a water cooler as well as an ice machine. We do offer rates that include complimentary breakfast but these rates would be slightly higher than the one you booked. If at anytime you may choose to stay with us again, please reach out to me directly so that I can search for a variety of rates that may suit your needs. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Patricia Ritchie Front Office Manager

Great experience

Customer review rating 3.9/5

Paddi Business - 27/08/2019 AccorHotels review

Clean spacious room

Dear Mr. Vandendool, We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Crisp, clean and efficient

Customer review rating 3.9/5

Wade S. Families - 27/08/2019 AccorHotels review

Checked in and out with ease. Found the new renovations over the last year made it look more modern.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

It was comfortable

Customer review rating 3.9/5

Maria M. Friends - 26/08/2019 AccorHotels review

Clean hotel. Friendly staff. Walking distance to the festival, reason for our staying there.

Dear Ms. M. We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Great

Customer review rating 3.9/5

Anonymous Friends - 24/08/2019 AccorHotels review

Superb

Dear Ms. H., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Staff is great but room concerns

Customer review rating 3.9/5

Richard Business - 23/08/2019 AccorHotels review

The hotel is nearly done with their renovations. The staff is very friendly and welcoming. My room however, had a couple of concerns. There was significant mold above my heating/cooling unit in the room that I noticed prior to packing it in for the night. The mold was cleaned the next day after I notified the front desk. In addition, the bathroom light switch would not stay on with a number of zapping sounds coming from the switch. It wasn't very comforting going to bed at night knowing about the mold and electrical issues.

Dear Mr. Orrell, Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Mississauga Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low and I sincerely apologize for the inconveniences you endured. I will have our maintenance team take a look at the mold and electrical issues your reported to ensure the room is safe and comfortable for all future guests. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Patricia Ritchie Front Office Manager

We loved it... everything is great.

Customer review rating 3.9/5

Daniel K. Couples - 22/08/2019 AccorHotels review

What can I say about the Novotel.. we always love to stay with Novotel. The location is great for us. Everything from hotel to Staff are lovely... thank you very much to make us feel like at home.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for making us your home away from home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Our experience was good

Customer review rating 3.9/5

Anonymous Families - 22/08/2019 AccorHotels review

Our experience was overall very good. The staff and facility were great. The only issue we had was that the wifi was extremely slow, and although they were aware of this problem, it wasn’t taken care of during our 4-day stay.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I sincerely apologize for any inconvenience caused due to the speed of your WiFi connection. I assure you our IT department is looking into this issue and trying their very best to get it resolved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager

Comfortable

Customer review rating 3.9/5

Tg Solo - 22/08/2019 AccorHotels review

Room was fabulous, beds were extremely comfortable and location was brilliant.

Dear Ms. G., We very much appreciate your comments regarding your stay at the Novotel Toronto Mississauga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Ritchie Front Office Manager
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