Hotel - Novotel Gent Centrum
Novotel Hotel Novotel Hotel

Novotel Gent Centrum Hotel

4.0/5 1,397 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Outdoor sports

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 117 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 4,237 reviews

Our guest reviews for Novotel Gent Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,397 reviews
James C. Couples - 11/07/2018 AccorHotels certified review

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Radmila C., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Jimr-t Couples - 11/07/2018 AccorHotels certified review
« Excellent reception team great facilities ideal location »

Superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim R., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Roderick C. Couples - 10/07/2018 AccorHotels certified review
« Great hot holiday »

Very pleasant holiday during a heatwave at Ghent

Adam Couples - 10/07/2018 AccorHotels certified review
« Great location, nice facilities »

Nice hotel in centre of town, outdoor swimming pool is a plus. Sauna/hamman were nice too. Rooms are modern and quite spacious, Novotel style, we had a nice big comfortable bed. We didn't eat in the restaurant: breakfast was only open until 10h30 on Sunday, which is a bit early. And there was no afternoon service of food by the pool, the kitchen closes between lunch and 18h, which was a shame. But we very much enjoyed our stay and I will be back in a few weeks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam S., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

James K. Business - 09/07/2018 AccorHotels certified review
« Friendly and supportive »

Initially the sink was quite clogged, and was soon smoothened the next night after expressing it to the counter. Also I asked to book a taxi, but due to some reasons I had to cancel it, and the counter was very kind to cancel without any hassle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James K., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

James W. Business - 09/07/2018 AccorHotels certified review
« Outstanding Hotel Staff »

Especially the front desk. We left a laptop in the room after checkout. Called the hotel about 45 mins later and spoke to a super helpful front desk employee. He called us back within 3 minutes saying he'd located it and it would be available in reception when we returned. Perfect. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Giovanna Families - 09/07/2018 AccorHotels certified review
« really confotable »

really nice hotel in a nice location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giovanna R., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

F. Friends - 08/07/2018 AccorHotels certified review
« brilliant location »

5 motor bikes 5 guests travelling round Europe. brilliant location. great parking facilities. friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Robert Business - 06/07/2018 AccorHotels certified review
« great location, clean hotel »

Hotel is in great location. Room was clean. Breakfast was good. I appreciated the swimming pool. Pillows on bed were rather hard. Disappointing that the rooms did not have a iron and iron board. This should be standard. Further, the garage is very tight and far too expensive.

Anonymous Business - 06/07/2018 AccorHotels certified review
« VERY GOOD STAY »

NO ISSUES WHAT SO EVER

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Frans Business - 03/07/2018 AccorHotels certified review
« Very nice place for a week stay in Gent for work »

A good place to come back to after a working day. Ideally located in the city centre, nice bar with football on TV, and the little pool offers a nice refreshment

Dan M. Friends - 03/07/2018 AccorHotels certified review
« pleasing stay, pleasant staff, great location. »

easy check in, easyier check out. staff were polite and helpful. location was great. the carpart was a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Maria H. Couples - 29/06/2018 AccorHotels certified review
« Birthday trip »

We always enjoy our stay here. Good sized rooms. Very clean. Wonderful staff. Nice outdoor seating area with pool. Good food in bar area. Very central. We cannot say enough nice things about this hote. Sadly just tried to book for September but already full. Says it all really.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria P., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Mcb Friends - 29/06/2018 AccorHotels certified review
« The bed was comfortable and everything worked. »

The decoration in the room was a bit dated, and worn. The reception staff were efficient, but could have been more friendly.

Adam I. Business - 28/06/2018 AccorHotels certified review
« Fantastic Stay! »

From the moment I checked in to the moment I left I felt like an extremely valued guest in your hotel, everyone I dealt with couldn't help me enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for sharing your comments about your breakfast-experience, something I will discuss with our Maitre d'Hotel. Sincerely, Kurt Huijzers

Anonymous Business - 24/06/2018 AccorHotels certified review
« Business stay in Gent dowtown »

Perfect location, very helpful staff, cleanliness is very good, breakfast is fine

Nigel C. Business - 22/06/2018 AccorHotels certified review
« Good value hotel with central location »

Location is very good. The value of the hotel is good. The restaurant , bar and recption are clean and functional while lacking some comfort. The bedrooms are spacious but the bathrooms could be modernised

Anonymous Families - 19/06/2018 AccorHotels certified review
« Poor value for money »

Very uncomfortable bed, both pillow are extremely hard. It felt like putting a brick under your head Breakfast is very low quality for twenty euros . The quality of coffee is very low

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you for taking the time to tell us about your experience at the Novotel Gent Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kurt Huijzers

Joop Couples - 19/06/2018 AccorHotels certified review
« Nice hotel, very nice breakfast, very nice located »

nice large room, nice separate toilet from bathroom; toilet brush missing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr, Mrs. v., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Diego Families - 17/06/2018 AccorHotels certified review
« Always yes »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

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