Hotel - Novotel Gent Centrum
Novotel Hotel Novotel Hotel

Novotel Gent Centrum Hotel

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4.0/5 1,317 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Outdoor sports

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 117 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,286 reviews

Our guest reviews for Novotel Gent Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,317 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ariella R. Families - 14/11/2017
« Family Friendly »

We had interconnected rooms as we are a family of 5 this made it very comfortable for us. Kids free breakfast was an added bonus

AccorHotels certified review
Michael P. Couples - 10/11/2017
« Great service, nice and clean central hotel. »

We had an almost great experience at your hotel. The rooms were clean and comfortable. Cleaning service was great too. The hotel's great position is also fantastic as its bang in the centre. The receptionists were fantastic always helpful and with a smile! The only problem that we encountered is that we made a booking at the restaurant for a table by the window. When we went at our reserved time there was another couple there, when we enquired what had happened the waiter said he was sorry but had forgotten that someone else had also reserved that table! We were very disappointed and had to go somewhere else to dine as the tables that were free were not to our liking.

AccorHotels certified review
Mr. P. A. Solo - 09/11/2017
« O.k. »

Good location.

TripAdvisor review
Family - 08/11/2017
« Staying right in the city center. »

The hotel is very well located, right in the city center. You can access restaurants, stores, attractions and others just walking. The staff is great and the breakfast was very good. There's a working in progress on the street that access the hotel parking lot, what makes it difficult to arrive, but they sent an e-mail explaining a new way to enter the parking lot.

AccorHotels certified review
Sarah Solo - 07/11/2017
« Very comfortable hotel room, but very thin walls »

I had a pleasant enough stay, but was woken up by the noise of other guests several times, including an alarm in the room next to me which was repeatedly 'snoozed'!

AccorHotels certified review
Anonymous Couples - 06/11/2017
« Easy and relaxing »

As always ideal

AccorHotels certified review
Lela G. Business - 31/10/2017
« Nice hotel, but someone stole my medication »

I found everything in my room very comfortable, your staff very helpful at the front desk, and the breakfast was very good! all of those things are great, but after checking out and only when I reached my next hotel destination did I learn that my medication had been stolen from my room, and it was hidden in a zippered container. The medication was for sleep (am traveling from the USA) and arthritis. So the final days of my journey were very uncomfortable. I hope you can address this risk with your staff - thank you, otherwise again everything else was lovely.

AccorHotels certified review
S. S. Business - 27/10/2017
« Satisfait »

Experience as usual, it is not my first time at Novotel. The biggest change to me was a serious improvement in the preparation of the scrambles eggs and bacon. Nicely done

AccorHotels certified review
Kevin Business - 24/10/2017
« Comfortabkle hotyel in a handy location »

I was staying there whilst away on business on my own. The staff were very pleasant and looked after me well while I was there. The rooms are basic but adequate with a good comfortable bed and a good shower. Two things that I always look for in a hotel.

AccorHotels certified review
Kevan S. Couples - 24/10/2017
« Enjoyable stay »

Car parking access very confusing due to roadworks. Relying GPS was problematic for access to hotel

AccorHotels certified review
Petr Families - 24/10/2017
« Good but noisy »

Stay in Novotel Gent was good as each time. In last time we hadnt good night due to noisy was coming from street. (we had window in direction Stadhuisssteeg) We like that hotel due to his position and nice staff. We understand that hotel is in centre of Gent and its almost impossible avoid that noisy but hotel should invest money to better isolation.

AccorHotels certified review
Martijnb Families - 23/10/2017
« Fine business hotel, right in the Center of Ghent »

Hotel is quite old, but clean. Location is perfect, right in the center of Ghent. Very friendly staff, via email, phone and face to face!

AccorHotels certified review
Stuart M. -. R. 2. Business - 15/10/2017
« issues with room service »

disappointed that a used cup remained in my room for 2 days before i took it down to reception and also mentioned the fact that i had no shower gel in my room

AccorHotels certified review
Dimitri C. Families - 13/10/2017
« disappointing for wedding anniversary »

We spent 45’ finding the parking entrance because we had not been advised about the works blocking the street. Very disappointing room, old bath room, noisy first floor and room for the kids not adjacent. Managed to get other rooms after all but joy was partially spoiled. Breakfast was correct.

AccorHotels certified review
Anonymous Solo - 11/10/2017
« Central, efficient, convenient. »

Clean, tidy and good service.

AccorHotels certified review
Elena Families - 10/10/2017
« good, but room a little old and dusty »

Staff varied with services, when asked for a glass of water at reception was not given one. The stay was pleasant, but the room was old, had a lot of scratch marks and was dusty. However, all services were there as expected and a comfortable sleep was had.

AccorHotels certified review
Anonymous Business - 09/10/2017
« Great services, staff, rooms and conference locations. »

Friendly helpful staff, great rooms, great food and meeting locations. You would have gotten a 10 if you had a better toaster.

AccorHotels certified review
Theo Business - 07/10/2017
« A very pleasant stay »

A nice hotel with courteous staff. Well positioned in the city.

AccorHotels certified review
Martyn C. Business - 02/10/2017
« Ghent Novotel - TV in room didn't work correctly, reported but not fixed, overall though stay was pleasant and staff nice and friendly »

Downside, Car park was not accesible due to construction works and no notice given, extremely alarming trying to find underground car park on a sunday evening through the crowded streets, the TV in my room did not function correctly and had to be reported. Upside - Staff very friendly, breakfast and bar of good quality, gym is excellent and enjoy this central location. will be back, just make the car park accessible!

AccorHotels certified review
Anonymous Couples - 27/09/2017
« Great location. Rooms ready for re-decoration and maintenance. »

Wonderful location, slightly disappointed with the room (fixtures, facilities, maintenance, and service)

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