Hotel - Novotel Gent Centrum
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Novotel Hotel

Novotel Gent Centrum Hotel

Hoogpoort 52  Postadres : Goudenleeuwplein 5 
9000  GENT
BELGIUM

1,308 reviews
TripAdvisor Rating Based on 1,308 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Outdoor sports

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 117 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,126 reviews

Our guest reviews for Novotel Gent Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,308 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hans T. Friends - 17/09/2017
« 3rd time in this hotel - somewhat disappointed »

I like the hotel - unique location in the middle of Ghent. Reception team is great Rooms are nice Bar - quality of drinks - one evening the bar responsible let us wait for 15 mins on the terrace, I did go in to make the order and he requested to wait so I could take order out which I refused. Breakfast: appearance of the breakfast was great - the quality and quantity was disappointing. Second day at 8.45 no more eggs were available..... (even in the case that the supplies ran out, there is a supermarket at 250m). Overall, I believe this is a one-time thing - would surely go to this hotel again in the future.

TripAdvisor review
John R Couples - 17/09/2017
« Great stay in a lovely city »

Stayed overnight on our way to Germany. We arrived by car and hotel staff were very helpful organising parking. Comfortable room and bed, friendly staff and good breakfast. Lovely city to visit with good bars and restaurants.

AccorHotels certified review
Veejays Couples - 16/09/2017
« Well located hotel to explore Ghent »

Friendly hotel staff and great location made our stay a joy

AccorHotels certified review
M Business - 13/09/2017
« OK »

I needed to wait quite long at entrance of parking. Nobody react to the bell. In the end I needed to call the hotel to ask to open the parking door. Room was quiet as I requested. Small details of facilities of the room are bit old/shabby and not well maintained. At the breakfast, personnel was preparing the table near by. I chose table which was not prepared but I expected that after I put glass of drink on that table, he will start to prepare my table but he just passed my table and started to prepare another table, I just moved to the prepared table which I was not prefer to sit.

AccorHotels certified review
Anonymous Couples - 12/09/2017
« Stay at Novotel Gent Centrum »

We enjoyed the breakfast and the nice room + the fact that we could leave our luggage after checkout - what should be improved: isolation of the windows (we did hear the clocks of the church every hour + people on the street).

AccorHotels certified review
Eld Couples - 12/09/2017
« Very good value »

Your staff were all excellent. The room was large and comfortable. The hotel is perfectly located for the centre of Gent. The price was very reasonable. The only slight downside was that the room could do with some freshening up of the decor as it looked a little tired.

AccorHotels certified review
James T. Couples - 12/09/2017
« A GOOD HOTEL IN LOVELY GHENT. »

WE ENJOYED OUR STAY IN THE NOVOTEL. THE STAFF WERE FRIENDLY AND HELPFUL. WE HOPE ONE DAY TO RETURN.

AccorHotels certified review
Stevehealth Couples - 09/09/2017
« Fantastic Location »

The hotel could not be better placed right in the heart of historic Gent leaving you able to walk out of the door and straight into the historic and commercial centre. The breakfast buffet was one of the best we have had on our current trip and the pastry selection is very good.

AccorHotels certified review
Ellen V. D. Business - 06/09/2017
« Assurance 2 training »

enjoyable

AccorHotels certified review
Anna M. Families - 05/09/2017
« Comfort and great location. »

We arrived by car for a 2 night stay. Getting in is a bit of a challenge but given the central location ithat's understandable. We loved our rooms- spacious and comfortable. Kids liked breakfast and even had a swim in the outdoor pool. Staff were friendly and happy. Nothing to complain about. Next time in Gent we will be happy to stay in Novotel again.

TripAdvisor review
Family - 05/09/2017
« Super Stay - Great Location »

We stayed 2 nights. We had a suite which was a lovely size, the children had their own room with bunk beds and the main room was very spacious. The room was clean and the beds very comfortable. The Reception and restaurant staff were very friendly and helpful. The pool and the activities for children in the reception was really enjoyed. Being so central it was easy to wonder round and explore what the city had to offer. Breakfast was also very good with a wide variety of choice. We would definitely stay here again.

AccorHotels certified review
Paulo B. Families - 04/09/2017
« Happy »

Good and clean room, very good location and lovely staff.

AccorHotels certified review
Chris Families - 03/09/2017
« Super stay great location »

We chose the hotel because we love novotel and with only 48 hours to spend in Gent we wanted a central location. Great staff, clean rooms and welcome bar area. We did think parking was 8E per night so were suprised to find it was 30E instead. With so many roadworks in Gent getting to the hotel via sat nav was tricky

AccorHotels certified review
Marco Couples - 03/09/2017
« Nice and pleasant. »

Very welcome, exept for the parking, the receptionist at the day of departure didn't want me to let the car stay a bit longer then 12:00. Only when I mentioned the fact that as silver member I could ask for a late check-out and in that case the car also would stay parked longer, she agreed and let me leave the car till 14:00, which I consider quite fair seen the price that has to be paid.

AccorHotels certified review
Paul B. Business - 03/09/2017
« Professor »

Friendly and helpful staff, good location in the centre of Ghent, comfortable room. Only downside: woken in late evening by singing outside in the street

AccorHotels certified review
Madamem Families - 01/09/2017
« Family friendly and great location »

I love that Novotel caters to families - when we arrived, the room was all set up with an extra bed made, extra towels, toiletries, etc. We all really enjoyed the breakfast, and the pool looked nice. The location was excellent for sight seeing.

AccorHotels certified review
Anonymous Families - 31/08/2017
« Perfect location, wonderful amenities. »

Just perfect. The rooms are modern, simple, and clean. The location is excellent and the view of the St Nicolas cathedral is ideal. The windows are very thick and there is no noise from the street or church bells during the night. The reception staff is very pleasant and helpful.

AccorHotels certified review
Anonymous Couples - 31/08/2017
« Mediocre »

Breakfast was added to my bill despite clearly stating at check-in that we did not want breakfast. Very poor mini-bar. Room basic and in need of redecoration.

AccorHotels certified review
Swati G. Families - 30/08/2017
« Great Location and Service »

I loved the service from the frontdesk team. They were very helpful especially with kids , found them quite accommodating when boys running around. Location is great , great to be in front of the church and be able to walk to centrum within minutes. Also although its close to centrum rooms are noise free. Liked the second room size , we took the junior suite. was helpful with 2 kids.

AccorHotels certified review
David N. Couples - 27/08/2017
« Great Hotel »

Nice facilities, well located and friendly staff

Our most recent 20 reviews
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