Hotel - Novotel Gent Centrum
Novotel Hotel Novotel Hotel

Novotel Gent Centrum Hotel

Our hotels AccorHotels
4.0/5 1,371 reviews
All hotels in Gent
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 115.00 EUR Non member rate
From 109.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Outdoor sports

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 117 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,941 reviews

Our guest reviews for Novotel Gent Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,371 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 14/04/2018
« Nice hotel in central location »

Nice and clean hotel, outlived our expectations. The only downside are the extremely high parking charges, €30,- per night!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonja P., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Hugo D. Business - 13/04/2018
« Decent hotel, excellent reception staff, insufficient noise insulation. »

Good stay - clean decent room.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte Hugo D., Wij stellen uw opmerkingen over uw verblijf in Novotel Gent Centrum erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Karen B. Families - 12/04/2018
« Mrs »

Lovely city, hotel extremely central which was perfect. Breakfast was beautiful, good choice and great quality. Bedroom was clean and comfortable (junior suite). We enjoyed using facilities including Playstation, gym and sauna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen B., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Andrew H. Families - 12/04/2018
« awesome »

it was great, nice food, staff, facilities it was all great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew H., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Anonymous Families - 11/04/2018
« Ultimately worked out. »

Had a few hiccups with check in and the first room but in the end it worked out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nestor V., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. I am glad to read we were able to solve the problems with check-in and/or your room. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Anonymous Couples - 08/04/2018

Prima!

Our hotel has responded to the review
Our hotel has responded to the review

Geachte Mark D., Wij stellen uw opmerkingen over uw verblijf in Novotel Gent Centrum erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Brett Couples - 06/04/2018
« Great hotel close to the citiy center »

We enjoyed the centrality of the hotel to surrounding sites. The staff were courteous and helpful. Rooms were somewhat spacious and beds comfortable. We enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett R., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Joice D. Business - 05/04/2018
« Perfect »

confortable room, clean and very well located in the downtown, near to good restaurants. The breakfast was delicious and also the burger in the restaurante was delicious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joice D., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Maria H. Couples - 03/04/2018
« Spring Trip »

We always stay here for many reasons. The rooms are spacious and the hotel very central. The staff are always pleasant and helpful. The bar area is very nice and the food excellent. Outdoor pool in the better weather and pleasant seating area outside. Hope to be there in June for my birthday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria P., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Angela Couples - 03/04/2018
« Wonderful long weekend in Ghent »

Lovely staff very helpful, great breakfast. Very clean room, but could have done with a drawer unit to place clothes in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela C., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Cristina A. Business - 03/04/2018
« Very nice stay. »

It was a very pleasant stay. I had a large, clean room, with an amazing view to the Sint-Niklaaskerk. The hotel staff was very friendly, and willing to help. The breakfast was very good. I liked very much the idea of giving the possibility to prepare yourself waffles. There was a quite important thing I would like to mention. Getting fast the optimal temperature in the room was challenging. The temperature was rising very slow, and in the middle of the night I woke up because it was too cold in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristina A., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. Your comments regarding the heat in your room are noted and we are inspecting the room as we speak, thank you for sharing this important feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Gavin L. Families - 02/04/2018
« As always. A great stay with excellent support from the Novotel team at the hotel. »

Team on arrival at reception were brilliant. Our room was clean and tidy. Excellent service throughout our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin L., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
David A. Couples - 01/04/2018
« Great location with good standards. »

Staff very helpful and charming

Our hotel has responded to the review
Our hotel has responded to the review

Dear David A., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Russell Business - 31/03/2018
« Nice modern hotel in great location »

Very comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Russell S., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Comfortable S. Business - 31/03/2018
« Comfortable »

It was comfortable. But there was a issue with the taxi that reception called for me. The taxi driver was very unprofessional in behaviour. Had no credit card machine to accept payment nor carried any change to accept proper amount of cash. I had informed the hotel of this incident and was told that the Manager will look into it. However next day the same taxi driver reported to drop me to the train station. So i got a feeling that my feedback did not matter at all to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tapadia S., We very much appreciate your comments regarding your s. at the Novotel Gent Centrum. Regarding the issue with the taxi driver, we will indeed look into this matter but this can not be dealt with overnight. As we are working with this company for a very long time already, it will be management that will look into this situation and deal with it with appropriate measures. Nevertheless, please accept my sincerest apologies and thank you for bringing up this issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Miloud Business - 30/03/2018
« Enjoyable »

I had a very good experience and enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miloud A., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Anonymous Business - 30/03/2018
« Normale »

Normale

Our hotel has responded to the review
Our hotel has responded to the review

Dear scotti d., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

AccorHotels certified review
Geoff Families - 30/03/2018
« My stay in Ghent »

The hotel staff were welcoming, a place in the car park was arranged, food etc was excellent and after a bad experience with the Shuttle it was just what we needed. R and R was successfully achieved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey C., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

TripAdvisor review
Couples - 30/03/2018
« Spring Trip »

We always enjoy our stay here. The hotel in very central and the staff always very pleasant and efficient. The rooms are a good size and the beds comfortable. Always best to book a room that offers parking as the car park does get full. Lovely bar area serving good food. We love it.

AccorHotels certified review
Dan Business - 26/03/2018
« Organized and clean »

Room was well cared for, hotel was clean, breakfast was good. Service at the restaurant/bar area during the evening was hit or miss.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel E., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Cornelissis Operational Manager Novotel Gent Centrum | Hoogpoort 52 | B - 9000 Gent | +32 (0) 9 224 22 30 | H0…

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 115.00 EUR Non member rate
From 109.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 220 m ibis Gent Centrum St Baafs Kathedraal
ibis Gent Centrum St Baafs Kathedraal Hotel
From
From 99.00 EUR Non member rate
From 94.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 660 m ibis Gent Centrum Opera
ibis Gent Centrum Opera Hotel
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km ibis budget Gent Centrum Dampoort
ibis budget Gent Centrum Dampoort
From
From 64.00 EUR Non member rate
From 60.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 26 km ibis Aalst Centrum
ibis Aalst Centrum Hotel
From
From 62.00 EUR Non member rate
From 62.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in GENT
See rates