Hotel - Novotel Gent Centrum
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Novotel Hotel

Novotel Gent Centrum Hotel

Hoogpoort 52  Postadres : Goudenleeuwplein 5 
9000  GENT
BELGIUM

1,269 reviews
TripAdvisor Rating Based on 1,269 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Outdoor sports

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 117 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,890 reviews

Our guest reviews for Novotel Gent Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,269 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Peter A. Couples - 18/07/2017
« Three nights in Ghent »

Excellent location for the festival. Large spacious suite. The bath was rather high to get in and out of for a shower. We used the bar inside and out but did not have breakfast or any meals. The staff were friendly and helpful. The car parking is usually €10 per night at Accor hotels but here it was €30 per night. Overall, we enjoyed our stay and would return should we be in Ghent.

AccorHotels certified review
Tina Couples - 18/07/2017
« Very Good Hotel, Fantastic Location, Friendly Staff »

We really enjoyed our stay, the room was good, beds comfortable, friendly staff and a great central location. The breakfast was very nice, but we felt too expensive, even though we had a discount. Also, from the bar, 3.50 euro for a very small glass of coke was too much.

AccorHotels certified review
Atanas Couples - 18/07/2017
« great hotel »

really good service and excellent room

AccorHotels certified review
Russell Business - 17/07/2017
« The Novotel Gent Centrum is in a perfect location with all the pleasant ammenities without the luxury price. »

I loved it. The location is unbeatable. The staff was pleasant and the rooms were comfortable. On-site food and drink choices were very good. The courtyard had relaxing tables and the swimming pool enjoyable. The only reason I gave it a 9 instead of a 10 was for lack of hotel intervention when a set of parents let their 2 kids be noisy and run around the outdoor courtyard, treating it like a playground while others were eating dinner.

AccorHotels certified review
Mark Families - 17/07/2017
« Central Hotel in Gent, clean and comfortable with Friendly staff »

Central hotel with parking, this hotel is more or less in the middle of the town. Very close to restaurants and shops. Clean and comfortable rooms, with fridge and tea making facilities. A small outside swimming pool and sun loungers

AccorHotels certified review
Joshua M. Business - 15/07/2017
« Great hotel in the center of Gent »

Im only going to say one negative thing about this and it had nothing to do with the hotel. The Gent festival was about to start and it took us forever to find the one open path to the hotel by car. Other than that the check in was easy. The rooms are clean and simple but totally adequete. I ordered some food just past 10 for room service. At 10:45 I went to complain and the guy had made a mistake as the kitchen was closed. Instead of turning me away he went and prepared me some food himself and they gave it to me at no charge. All the staff were great, I only wish I could put that guys name but I didnt think to get it.

AccorHotels certified review
Tyler Business - 15/07/2017
« Good location but the hotel felt rather dated »

I love Novotel and have always enjoyed staying at Novotel, great locations good food, fair pricing, when I am in Europe I stay here. But this time the hotel felt old the room felt dark and the clean crispness I am use to want there. Staff was great but the hotel could use some sprucing up.

AccorHotels certified review
Cem K. Business - 09/07/2017
« Absolutely great »

Your staff is great, particularly the reception staff. They helped a lot and they really know what customer service is.

AccorHotels certified review
Anonymous Business - 04/07/2017
« Good stay »

Everything was great. The room smelled a little of sewage pipes but other than that, wonderful stay. It might be the location, seemed similar smell was on the streets around the building. Thank you for a good experience!

AccorHotels certified review
Anonymous Business - 03/07/2017

Inside room old and finishing wood on the bottom on the wall closw to the door broken.

AccorHotels certified review
Fernando Families - 30/06/2017
« Overall, a good experience. »

Staff was friendly. Location was good. Sofa bed was not good. Parking was too expensive.

AccorHotels certified review
Anthony H. Business - 29/06/2017
« Room was too hot »

The room was too hot, and wouldn't cool down. The thermostat was set at the lowest point and it still wouldn't cool. I was in a hurry to leave and I accidentally left my therapeutic pillow on the bed when I left, I called the hotel immediately when I got to Brussels and the lady who answered said she would talk to the room attendant responsible for cleaning that room and email me. I have not received a mail regarding whether or not you have my pillow. The pillow is a therapeutic pillow and was rather expensive, my email is anthony.howe@volvo.com

AccorHotels certified review
Traveller Couples - 27/06/2017
« GREAT HOTE IN A GREAT SITUATION - NOWHERE BETTER FOR EXPLORING FOR EXPLORING GHENT »

HOTEL STAFF VERY HELPFUL - THE ONLY SMALL PROBLEM BEING THE NOVICE AND EXTREMELY SLOW BAR STAFF QUITE UNABLE TO SERVE EVEN A FEW CUSTOMERS IN LESS THAN 20 MINUTES, SEVERAL OF WHOM WERE FORCED TO COMPLAIN IN ORDER BE SERVED AT ALL.

AccorHotels certified review
Daws Couples - 27/06/2017
« An excellent hotel »

Friendly check in staff, clean room with a lovely view. A good choice for breakfast. Wasn't expecting a pool which was a nice surprise!

AccorHotels certified review
Amir Families - 27/06/2017
« Amir  »

Very good hotel and very good location and staff

AccorHotels certified review
Sue Couples - 25/06/2017

Staff very pleasant and helpful. The room was excellent.

AccorHotels certified review
Business C. Business - 23/06/2017

Meeting room accommodation was excellent Rooms, catering very good. Service, flexibility and kindness was top.

AccorHotels certified review
Anonymous Business - 21/06/2017
« Great location with welcoming accomodations »

Bed, internet, bathroom were all great. The location was perfect and had access to shops, restaurants, boat tours, and the Gravensteen Castle. The only downsides were that the temperature in the room was a little warm and the breakfast selection was the same everyday with a bit of a limited selection.

AccorHotels certified review
Anonymous Business - 21/06/2017
« Ok stay breakfast to exspensive »

Ok stay

TripAdvisor certified review
Family - 21/06/2017
« Excellent Hotel in an impressing city »

Ideal Hotel to explore the City of Gent, close to the centre, everything can be reached by foot. Besides the narrow garage very good Hotel with excellent breakfast and restaurant and a nice outdoor pool

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