Hotel - Novotel Gent Centrum
Novotel Hotel Novotel Hotel

Novotel Gent Centrum Hotel

4.0/5 1,434 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Boat excursions
  • Other sports activities
    • Bicycles rental
    • Outdoor sports

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 117 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,501 reviews

Our guest reviews for Novotel Gent Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,434 reviews
Couples - 19/09/2018 TripAdvisor review
« Gent vor 24 h »

The hotel is situated well in the center and everything is accessible on foot.The annexed restaurant but inside the hotel offers only copious dishes. One or two hot soups (vegetables, broth) would be welcome on the card.

H. G. Families - 18/09/2018 AccorHotels certified review
« Enjoyable weekend In Ghent »

Good location nice facilities nice bar hotel needs to be maintained better or refurbished as it seems outdated When will my Accor points be updated?

Ha… Families - 16/09/2018 AccorHotels certified review
« Always happy to return to this hotel. .... »

We are a party of 2 families - staying now the 3rd time in this hotel at the end of the kids' summer vacation. Reception: nice as usual - however one student-receptionist was REALLY rude in her answers (probably she does not realise it herself). Special thanks to Lara for her problems solving skills. THANK YOU. Bar-nice Breakfast: nice breakfast - sometimes a bit crowded Rooms - we really love the suites - spacious. The upper suite has a small balcony allowing to enjoy the sunshine. Good quality of sleep. Bathroom: nice shower (bit low on water pressure). The hotel has a terrace with swimming pool - really nice. Sauna / steam bath are also nice. We will come again next year.. Looking forward to it.

Graham R. Couples - 14/09/2018 AccorHotels certified review
« Good value central location hotel »

We liked that the hotel was in the centre and had parking. Check in was easy and the staff were friendly, saying hello each time we walked past. The rooms were clean and we thought good value for money.

Emma C. Families - 13/09/2018 AccorHotels certified review
« Great stay in the centre of Gent »

Very friendly staff, good rooms if a little dated - but they were very clean so not really a problem. It was a real bonus having an outside pool and terrace area - made for a very relaxing stay

T. Couples - 13/09/2018 AccorHotels certified review
« Excellent »

Clean friendly and in a fantastic location good parking safe and secure

Jacqui Friends - 13/09/2018 AccorHotels certified review
« Central, good bar. »

Good greeting, nice room. Difficult finding hotel by car. Didn't realise could park at hotel. Staff explained can give car registration to can drive on to pedestrian part to collect bags. Trouble with room card in lift and room, didn't get another one as going home that day.

Abish Business - 10/09/2018 AccorHotels certified review
« Excellent »

Great service friendly staff.

Anonymous Business - 10/09/2018 AccorHotels certified review

Quiet hotel with a very convenient location in the city centre. Very nice and helpsome staff. Breakfast service has a potential for improvement: Every morning there was something that was temporarily missing, such as spoons, plates, fruit, yogurt.

Mauro Couples - 10/09/2018 AccorHotels certified review
« Great location »

Great location, great breakfast and hall entrance. Rooms don't match the rest, but for a short stay it's perfect!

Gary Y. Couples - 06/09/2018 AccorHotels certified review

The hotel was great,room clean, soft comfy bed.nice food.staff friendly and polite.

Guest Business - 05/09/2018 AccorHotels certified review
« Gent »

The stay was very good. But I forgot some stuff when leaving the hotel, and after a week, and after a few reminders, I still do not know if they were found. Also, the member club bonus points are still not on my account.... This very seldom works by itself...

Pauly Families - 04/09/2018 AccorHotels certified review
« Friendly staff, lovely extra features and a very nice location »

Staff very helplful and friendly. We had the executive suite which was great, nice touches in there, brilliant to have the bunk beds for the kids.

Andrew Couples - 03/09/2018 AccorHotels certified review
« Pleasant overnight stay in Ghent »

The hotel is very well-located in the old city centre so that it is very easy to walk to all attractions in this charming university town. The hotel even has an outdoor pool though the weather was not kind enough for us to be tempted to try it despite the water temperature feeling good. Staff are friendly and helpful though we nearly missed our train to Amsterdam due to problems with booking the taxi via reception...

Anonymous Business - 01/09/2018 AccorHotels certified review
« Great experience »

Great location. Room is clean.

Jo U. Families - 28/08/2018 AccorHotels certified review
« A pleasant stay »

Hotel is in an excellent location. Our room was large and comfortable. We had requested a quiet room with a bath but got neither which was a bit disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josephine U., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

T. L. P. Business - 27/08/2018 AccorHotels certified review
« Nice clean room »

Love the vibes in the hotel. Opportunity to improve in the food buffet selection during breakfast. also the room at level 4 faces the opposite building and I can see through their windows so I dare not open the curtain at all. I will like to suggest if you can able to work on discount rate of Euro90 per night for Esko employees. Esko is one of the MNCS with global headquarter in Gent - Flanders expo area. Our preferred hotel is Holiday Inn expo as we got preferred rate of 90 Euro per night. If you are able to consider this pricing, we will be able to stay in Novotel the next time we visit as we visit gent every quarters. There are many visitors to Gent HQ from Esko.

Pete P. Business - 27/08/2018 AccorHotels certified review
« Acceptable for the money »

The air treatment system was in adequate. The service was excellent as well as the support activities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pete P., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Paul G. Families - 27/08/2018 AccorHotels certified review
« Clean rooms good breakfast »

Very comfortable beds and excellent bathrooms. Food good and lovely surroundings. Excellent position although very difficult to drive to since the roads have been restricted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul G., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Richard B. Couples - 26/08/2018 AccorHotels certified review
« Really great midweek hotel location in Gent »

Super upgrade to an executive suite. Reception/Concierge staff really helpful. Food and table service as you would expect in a Novotel. We will stay here again for our next Gent mini break. Good to have city centre parking below hotel.

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