Hotel - ibis Douala
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Douala Hotel

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3.5/5 397 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 96.90 EUR Non member rate
From 92.06 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Well-lit parking
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • DOUALA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 160 rooms
  • 160 non-smoking rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • RJ 45 outlet
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,300 reviews

Our guest reviews for ibis Douala

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 397 reviews
AccorHotels certified review
Adhemar Business - 22/04/2018
« Too old and not clean »

No clean to old. Not enough tv channels in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. The ibis brand can not exceed 22 tv channels, could you tell me precisely the channel (s) you would have loved to watch? We hope to welcome you back to our hotel very soon! Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Anonymous Families - 21/04/2018
« Quite ok. Loved the new look. »

Very okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alberto Lima Buaki, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Anonymous Business - 20/04/2018
« Average satisfaction »

I had to wait for almost 45 minutes for the shuttle bus to come to the airport for pickup. At the check in counter, I had to ask for a room on the 8th floor in lieu of the one on the 2nd floor that I was issued by the receptionist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Your remarks are well noted ... We hope to welcome you back to our hotel very soon! Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Elie A. N. Business - 20/04/2018
« Ibis is what you will need in an work travel »

I was very pleased and I got all what I need during my work travel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
George Q. Business - 06/04/2018
« One of the worst experiences »

At my reception was this rude old man who will not listen to me apparently because he thinks he is older. My only request was for him to confirm if the Air conditioning in my room gas ok. My previous stay was without Aircondioning issues and I had to change the room as a result. I therefore wanted to be sure I can have a better experience this time around. But he will not have non of that asking me to confirm myself and get back to him in a rather rude tone. It was the case that the A.C. will not work after a while and my tv will not come on because of used batteries. Rooms we smelling apparently from the closet and worst of it all is when I had to carry my luggage through the rainy morning on my checkout to the bus. I felt a Gold member deserves a little more???

Our hotel has responded to the review
Our hotel has responded to the review

Dear George Q., Thank you for taking the time to tell us about your experience at the ibis Douala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
H N. Business - 26/03/2018
« Mr H. N. »

I truly enjoy staying at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noor-Mohamed Haroun, We very much appreciate your comments regarding your stay at the ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Alberto D. P. Business - 22/03/2018
« Mucho que mejorar // much to improve »

A pesar de realizar el check-in en la web, hubo que dar los datos otra vez, ademas la habitacion que nos dieron estaba sucia, por 120€ la noche es indignante Despite doing the check-in on the web, we had to give the data again, in addition the room they gave us was dirty, for € 120 a night is outrageous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alberto Dominguez Perez, Thank you for taking the time to tell us about your experience at the ibis Douala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Yoshimi Business - 15/03/2018
« I like simple stay »

The manner of the staff of the Hotel IBIS Douala was improved. It is much better than before. They are friendly now.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoshimi S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Lina K. Business - 13/03/2018
« Accommodation is up to standards »

It was great ... was impress with the level of hygiene

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina K., We very much appreciate your comments regarding your stay at the ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Philomena N. Families - 12/03/2018

I loved everything about my stay. Clean rooms! Very good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILOMENA FOCHWANG N., We very much appreciate your comments regarding your stay at the ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Ziki Business - 04/03/2018
« Good breakfast and dinner can be improved »

Old facility with tiny pillows. The bathroom can be improved and the AC is just enough or malfunctions. When register your dissatisfaction the old man at reception is unhappy with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard Z., Thank you for taking the time to tell us about your experience at the ibis Douala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Mario Business - 26/02/2018
« Always good standards »

You got what you pay for regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear mario v., We very much appreciate your comments regarding your stay at the ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Samuel O. Business - 18/02/2018
« Okay »

Nothing Much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! Hope to see you again very soon. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Zakariya A. A. Solo - 18/02/2018
« Satisfied »

It was a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zakariya Ahmed A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay . Please do not forget to post such great review and marks on below links : https://www.tripadvisor.fr/Hotel_Review-g297392-d299619-Reviews-Ibis_Douala-Douala_Littoral_Region.html https://www.tripadvisor.fr/Restaurant_Review-g297392-d13…-Reviews-La_Veranda_IBIS_Douala-Douala_Littoral_Region.html Hope to see you again very soon. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
F. O. Business - 18/02/2018
« Mr »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLADIIPO F., We very much appreciate your comments regarding your stay at the ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Could you please post such an great review on below likns : https://www.tripadvisor.fr/Hotel_Review-g297392-d299619-Reviews-Ibis_Douala-Douala_Littoral_Region.html https://www.tripadvisor.fr/Restaurant_Review-g297392-d13…-Reviews-La_Veranda_IBIS_Douala-Douala_Littoral_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Sara Business - 17/02/2018
« Great Stay »

Had a great stay in Douala. The rooms have everything I need. Love the salad bar at lunch. Great bar to unwind after a long day - cold, draft beer! Easy check-in and check-out. Took the car to the airport early in the morning. No complaints!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arlene Renee B., We very much appreciate your comments regarding your stay at the ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please kindly leave same review and note on below likns : https://www.tripadvisor.fr/Hotel_Review-g297392-d299619-Reviews-Ibis_Douala-Douala_Littoral_Region.html https://www.tripadvisor.fr/Restaurant_Review-g297392-d13…-Reviews-La_Veranda_IBIS_Douala-Douala_Littoral_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Andrew Friends - 14/02/2018
« reception staff need to learn about customer service »

Rooms were fine, though the reception staff were unwilling and almost rude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. You're remark are taken into account and correctives mesures will be done. We hope to welcome you back to our hotel very soon! Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Mukanda M. M. Business - 10/02/2018
« Dr »

Great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mukanda Mabonso M., We very much appreciate your comments regarding your stay at the ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diane SILUE Community Manager

AccorHotels certified review
P S. Business - 09/02/2018
« Functional stay in Douala »

Good check in, nice bar and restaurant. Food and service good. Room basic and needs updating. WiFi poor in room but ok in bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Diane SILUE Community Manager

AccorHotels certified review
Komolafe Business - 09/02/2018
« Consistent service »

I have been to ibis Douala 5 times in 12 months and I can say the level of service has been consistent. This is surely a good hotel to stay in for business or on holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Komolafe Akinola, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diane SILUE Community Manager

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