Hotel - ibis Douala
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Ibis Hotel Hotel

ibis Douala Hotel

184,Rue Pierre Loti,Bonanjo  BP 12086 
  DOUALA
CAMEROON

362 reviews
TripAdvisor Rating Based on 362 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Pet allowed
  • Outdoor unheated pool  (Nearby)
  • Air Conditioning
  • DOUALA

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Pet allowed
  • Air Conditioning
  • DOUALA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 160 rooms
  • 50 non-smoking rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • RJ 45 outlet
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 989 reviews

Our guest reviews for ibis Douala

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 362 reviews
AccorHotels certified review
Peter Business - 16/09/2017
« Great »

Great

AccorHotels certified review
G. L. Business - 14/09/2017
« Ibis Douala »

I always enjoy my stays at the IBIS Douala and look forward to the sumptuous buffet and salad bar. The menus is delightful and I always enjoy my meal in the restaurant. The rooms are clean and spacious wit comfortable beds and high standard amenities complement each room with fresh towels in the bathroom and quality bath jell. The only concerns I have is that I have never received any A-Club points for my stays at the Ibis Douala.

AccorHotels certified review
Ludovic Business - 11/09/2017
« Great hotel in Douala »

It's a Ibis so you know what you're getting: clean and functional room without surprises. Breakfast was by far the best I had in any Ibis around the world.

AccorHotels certified review
Carmen B. Business - 11/09/2017
« Very good »

It was very good. The breakfast was delicious and the room was very clean.

AccorHotels certified review
M. N. Couples - 30/08/2017

THE ROOM sweet bed was plain, rooms are quite outdated, toitel and bath are old, only shower gel in the room nothing else, breafkfasr was good the staff at breakfast are nice

AccorHotels certified review
Ciré B. Business - 27/08/2017
« My journey »

Nice journey, no issues

AccorHotels certified review
Young Business - 23/08/2017
« Good »

Soothing

AccorHotels certified review
Big J. Business - 22/08/2017
« Nice hotel, looking forward to coming back. »

The staff were friendly, the food was good. Nice room, comfy but not flash.

AccorHotels certified review
Fitz Solo - 22/08/2017
« Service is not sufficient »

I asked the reception to reconfirm my flights with Asky. Staff was pretty unwilling, and they told me continuously that they didn't reach anybody. I called the airlines myself then, for very high rates, from my phone, and I managed to reach someone. Upon departures they weren't informed about my need of a shuttle to the airport, although I had talked to the reception the day before, and they even noted down my request. The woman from the reception sent me to the airport 4 hours before my flight. I initially refused, but she insisted. As a result, I spent a lot of time at Douala Airport where I was, of course, not able to check in for another 2 hours, and I missed a breakfast that I had paid for :( I liked the service at the restaurant/bar.

AccorHotels certified review
M.. D. Solo - 22/08/2017
« I was satisfied with all services I received during my stay. »

Employees were nice and willing to help. The room was not so bad and I appreciate.

AccorHotels certified review
L Business - 19/08/2017
« The experience was acceptable »

It was ok, the staff at the bar and restaurant was good, but the check in was not a good experience: rude personnel basically.

AccorHotels certified review
John M. Couples - 19/08/2017
« Improvement needed. »

I choose to stay with you as I use the chain. I could have stayed elsewhere but because I knew what service to expect I booked with you. The service and staff were excellent. The breakfast with local food was awesome What let you down is the state of the building. I know you are undergoing massive refurbishment and it is about time because the place looks old and run down. I also saw the cleaning team, and I would like to suggest that they use fresh water when going from one room to the next to avoid spreading germs because what looks clean on the naked eye is not always the case. Finally, rooms are a lot more expensive than in Europe for example and a lot tinier. Remove the bath tub and replace it with walking shower with separate toilet.

AccorHotels certified review
Rosa Business - 14/08/2017
« Average »

Ver average hotel compared to other Ibis. The hallways smell very bad (i was on the 1 floor) and the pool area is hardly cleaned, no waiters go out to see if u want anything and the tables are full of cups, junk and cigarette buds. They need to clean the tables often as it is the smoking area of the hotel. Food was ok and the staff was friendly.

AccorHotels certified review
James O. Business - 09/08/2017
« Not very comfortable when sleeping »

Had issues with my ac and mattress for too long

AccorHotels certified review
Tambessi Business - 31/07/2017
« Tambessi »

i actually loved and enjoyed it. i am super particular about cleanliness and i was very happy the hotel was really clean. i was also pleased to have a variety of English channels something i have always had issues with in other hotels. anytime i am to spend the night in Douala, i will sleep there.

AccorHotels certified review
Kersi D. Business - 30/07/2017
« Very basic »

Very basic amenities rather no amenities. I requested for 3 pin plug & charger not provided because my check in bag was left behind in Nairobi.

AccorHotels certified review
G. L. Business - 21/07/2017
« Douala »

Fast efficient with a friendly family atmosphere from check in to opening the room door with the electronic key card. Comfortable rooms with ambient lighting and quality comfortable beds. The restaurant offers sumptuous tasty meals with a large selection of tasty salads and a choice of open buffet or al a cart meals with fast service and enough staff to offer gusts a five star restaurant service.

AccorHotels certified review
Ayo A. Business - 19/07/2017
« It was a pleasant stay. »

It was good value for money. I stayed on a non smoking floor (2nd floor), but always perceived cigarette odour along my floor walk way.

AccorHotels certified review
Stephane N. A. Business - 12/07/2017
« Very good »

Very nice hotel, great staff, excellent facilities,. Security is present and friendly atmosphere in the hotel.

AccorHotels certified review
Paul C. Business - 07/07/2017
« Great stay. »

Staff are very bilingual and friendly.

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