Hotel - Mercure Épinal Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Épinal Centre Hotel

3.5/5 306 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Sauna (Paying)
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:30
    • Opening hours : Week-end 19:00-21:30

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

Choose from the different categories available: Standard Rooms, more spacious Superior Rooms, Privilege Rooms offering a wide range of services, or Family Suites for family vacations.

  • 61 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,462 reviews

Our guest reviews for Mercure Épinal Centre Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 306 reviews
Anonymous Couples - 08/08/2018 AccorHotels certified review
« Pleasantly in Epinail »

Pleasant stay with best room of all eight Mercure hotels we stayed in during our rencent trip to France, but not the best breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTI K., We’re very pleased to welcome you to Epinal and we thank you for your stay I ‘m delighted to share with my team your positive feelings about the quality of care and our services. Be assured of our total commitment to your next stay. Sincerely,

E. W. Solo - 31/07/2018 AccorHotels certified review
« Slightly disappointing »

I specifically booked this hotel as it has a swimming pool. Only to discover that the pool officially closes at 4pm after which the sauna and steam rooms can be booked at a fee. Lucky for me the receptionist was kind enough to allow me the use of the pool as there were no bookings for the sauna, however, this is not the norm. Also the restaurant is not open on weekends and this is not publicised anywhere until after one arrives. After a long day travel all I wanted was to cool down in the pool and have dinner at the hotel. This didn’t work out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gareth K. Couples - 25/07/2018 AccorHotels certified review
« An short break »

We normally plan a weekend break a month. This time we decided to visit Epinal. The hotel was easy to find, however, the entrance to the car park and parking require much manoeuvring. The hotel receptionist was pleasant and helpful. However, there seems to be a breakdown in communication between housekeeping and front desk. The first room allocated had not been cleaned, the second had a broken toilet seat. However, the third room was excellent The evening meal at the restaurant was very good with very friendly service. Breakfast on the Saturday morning was excellent. We arrived in the restaurant at 09.00 to be met with a limited choice and many empty dishes. Overall a good weekend with limited complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Couples - 21/07/2018 AccorHotels certified review
« ok »

bed was 1.60 m waar 1.8 m was beloofd

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 13/07/2018 AccorHotels certified review
« All worked as I expected, no problems »

All worked as I expected, no problems. I don't see anything else I can say!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 09/07/2018 AccorHotels certified review
« Parking & cleaniness »

Parking is very narrow. I wasn't allowed to park upstairs where its bigger. Hotel staff told its only for big cars. However, in the morning another big car was parked next to me blocking the exit. As a result I scratched my car at the exit gates. On top the hotel charges for parking. Parking should not be advertised for this hotel. Room was not very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELENA S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Rajesh Business - 29/06/2018 AccorHotels certified review
« Had nice stay »

Has very limited options in Breakfast and Dinner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Clint Business - 22/06/2018 AccorHotels certified review
« Restful »

Wonderful staff Great rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLINT E., Thank you for choosing to trust us for your stay in Epinal. I’m delighted to share with my team your positive feelings about the quality of care and our services. Your comments and feedback are essential for us , they help us in our quality to offer the best. Be assured of our total commitment to your next stay. Best regards.

Michel Business - 22/06/2018 AccorHotels certified review
« Air conditioning not functioning, bath clogged, poor restaurant »

Air conditioning not functioning Bathtub clogged Poor choice at the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANUEL C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Martin Business - 21/06/2018 AccorHotels certified review
« Stayed at better »

Mostly fine but the carpark was too small and the fridge in my room didnt work and wasnt fixed during my stay and no feedback at any time

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jeanette Couples - 19/06/2018 AccorHotels certified review
« Lovely room, friendly receptionist. »

We had a one night stay which was fine except our room was located on the street side which was very busy. ( noisy ). It was a pity the hotel restaurant wasn’t open because we didn’t really want to find a restaurant in the village because we were tired after a long drive. Room though was clean and pleasant, and the receptionist was a very sweet young lady who even tried to speak English. Top points for that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Alberto Business - 11/06/2018 AccorHotels certified review
« great and confortable »

nothing to add

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 10/06/2018 AccorHotels certified review
« Personal is very kind »

Nothing to say negative and as said before personal and service was. good

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARI K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Julie E. Couples - 08/06/2018 AccorHotels certified review
« Privilege room well laid out, except it was in a duplex format - not ideal for me »

Standard as expected, but having bedroom at top of many stairs and bathroom/toilet downstairs was difficult for me given a prosthetic hip and knee and also given I need to "go" at least twice a night. If other rooms are available, recommend you ask if a duplex is suitable given physical difficulties aren't always apparent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE E., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 03/05/2018 AccorHotels certified review
« buon hotel con parcheggio a "rischio" »

Very good location, good cleanliness, very comfortable bed, very gentle receptionists, very flexible and very gentle waitress at restaurant (I arrived late). Food not at the same level of the remaining, bad parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAURIZIO B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ari Business - 17/04/2018 AccorHotels certified review
« very good »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Erik V. O. Business - 12/04/2018 AccorHotels certified review
« good service but old and outdated room »

your service is good but this hotel needs fresh air, modern heating and cooling and a refresh of decoration and furniture... same for bathroom.. really outdated...

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENDRIK JAN V., Thank you for choosing to trust us for your stay in Epinal. I am sorry that your stay was not up to your wishes, Your comments and feedback are essential for us, they help us in our quality to offer the best. Be assured of our total commitment to your next stay with a new renovated room. Sincerely,

Rs Business - 26/03/2018 AccorHotels certified review
« Comfortable rooms »

Good beds and clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUNE S., Thank you for choosing to trust us for your stay in Mercure Epinal. I’m delighted to share with my team your positive feelings about the quality of care and our services. Your comments and feedback are essential for us , they help us in our quality to offer the best. Be assured of our total commitment to your next stay. Best regards. Françoise Rosin Pierrel Directrice

Anonymous Business - 18/02/2018 AccorHotels certified review
« Rooms were as expected (clean-warm), all personel was polite »

I liked the hotel, facilities, personel,.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

Kyle Business - 08/02/2018 AccorHotels certified review
« Good, but always wish for better shower and soaps. »

Good, but always wish for better shower and soaps. Very friendly staff. Good location for my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise Rosin Pierrel Directrice

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