Hotel - Mercure Epinal Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Epinal Centre Hotel

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3.5/5 290 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 94.00 EUR Non member rate
From 89.30 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:30
    • Opening hours : Week-end 19:00-21:30

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

Choose from the different categories available: Standard Rooms, more spacious Superior Rooms, Privilege Rooms offering a wide range of services, or Family Suites for family vacations.

  • 61 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Pay per view channel(s)
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,317 reviews

Our guest reviews for Mercure Epinal Centre Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 290 reviews
AccorHotels certified review
Anonymous Business - 03/05/2018
« buon hotel con parcheggio a "rischio" »

Very good location, good cleanliness, very comfortable bed, very gentle receptionists, very flexible and very gentle waitress at restaurant (I arrived late). Food not at the same level of the remaining, bad parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAURIZIO B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ari Business - 17/04/2018
« very good »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Erik V. O. Business - 12/04/2018
« good service but old and outdated room »

your service is good but this hotel needs fresh air, modern heating and cooling and a refresh of decoration and furniture... same for bathroom.. really outdated...

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENDRIK JAN V., Thank you for choosing to trust us for your stay in Epinal. I am sorry that your stay was not up to your wishes, Your comments and feedback are essential for us, they help us in our quality to offer the best. Be assured of our total commitment to your next stay with a new renovated room. Sincerely,

AccorHotels certified review
Rs Business - 26/03/2018
« Comfortable rooms »

Good beds and clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUNE S., Thank you for choosing to trust us for your stay in Mercure Epinal. I’m delighted to share with my team your positive feelings about the quality of care and our services. Your comments and feedback are essential for us , they help us in our quality to offer the best. Be assured of our total commitment to your next stay. Best regards. Françoise Rosin Pierrel Directrice

AccorHotels certified review
Anonymous Business - 18/02/2018
« Rooms were as expected (clean-warm), all personel was polite »

I liked the hotel, facilities, personel,.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

AccorHotels certified review
Kyle Business - 08/02/2018
« Good, but always wish for better shower and soaps. »

Good, but always wish for better shower and soaps. Very friendly staff. Good location for my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise Rosin Pierrel Directrice

AccorHotels certified review
Tran V. Business - 06/02/2018
« The room would very comfortable and the reception person very enjoying .. I would appreciate. »

I stayed only one night is difficult to judge but i m sure that if i return to Epinal i'll take this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur TRAN V., Quel plaisir de lire que votre séjour à Mercure Epinal vous ait pleinement satisfait ! J'ai fait part de vos commentaires à l'ensemble de mon équipe qui a reçu avec beaucoup de satisfaction vos compliments et se joint à moi pour vous remercier de votre retour très positif. Soyez assuré de notre totale implication lors de votre prochain séjour. Bien cordialement. Françoise Rosin Pierrel Directrice

AccorHotels certified review
Imad K. Business - 31/01/2018
« Clean and friendly »

Very satisfactory. The car park is somehow tight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

AccorHotels certified review
Tomas P. Business - 29/01/2018
« Sales manger »

Good as always, warm welcome from the reception and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

AccorHotels certified review
V. Friends - 22/01/2018
« A pleasant stay »

A friendly and helpful receptionist and good room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

TripAdvisor review
sN5845XC Couples - 05/01/2018
« Not up to standard »

Poor reception (apart from one staff member). Poor (superior) room standard. Had to change the electronic key FIVE times. Tiny sauna and hammam only accessible at 15 euros per person. Paking fee €12.50) to a barely accessible parking area. Reasonable quality breakfast. Disastrous New Year's Eve dinner

AccorHotels certified review
Manub Families - 28/12/2017
« Overpriced and service to be improved. »

We stayed for 4 nights as a family of 4, the room was fine but we were displeased because it is overpriced for the location and level of service offered. The room and bathroom lacked a proper cleaning. We were extremely disappointed to find out that we had to pay to use the spa. They charged us 15 eur per person as guests of the hotel!!!! Upon checkout the staff didn’t want to honor our Accor rewards points because of a technical glitch. After speaking to ththe director the problem was resolved in 2 minutes, but it took 10 min to get them to agree and call the Accor hotline to resolve the glitch. This is not service! We’ll pick the best western on our next trip to Epinal.

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur B., Merci d'avoir choisi de nous faire confiance pour votre séjour à Mercure Epinal. Je suis navrée que votre séjour n’ait pas été à la hauteur de vos attentes, mais la satisfaction de nos clients est notre priorité et je partagerai votre commentaire avec l’ensemble de mon équipe afin d’améliorer votre expérience. Je vous confirme ci-dessous la mention indiquant les conditions d'accès à notre spa, qui est une prestation complémentaire à nos services dont l'hôtelier fixe lui même les règles: "Piscine accès libre de 10h à 16h30.Entrée SPA avec sauna et hammam payant de 17h à 23h" Concernant le blocage de la prise en charge de vos points lors du paiement, je vous rappelle que notre hôtel n'était nullement responsable de ce problème, l'erreur étant dans votre fiche d'inscription en votre qualité de membre du Club. Et, nous avons tout mis en oeuvre pour vous satisfaire. Bien cordialement. Françoise Rosin Pierrel Directrice

AccorHotels certified review
Anonymous Business - 16/12/2017

Everything was as expected: clean rooms, good breakfast and nice personel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

AccorHotels certified review
Anonymous Business - 15/12/2017

nice welcome and people very friendly ( also at the dinner) Two negatives points: Extra for the swimming pool Parking very small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

AccorHotels certified review
Anonymous Business - 13/12/2017
« Good and comfortable rooms. »

Just stayed for two nights, rooms were comfortable and everything needed for a good/quite rest. Breakfast is a bit overpriced for the buffet offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

AccorHotels certified review
Abdullah Business - 03/12/2017
« Engineer »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

AccorHotels certified review
Abdelkareem H. A. Business - 27/11/2017
« Good »

Good service, hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

AccorHotels certified review
Timo M. Business - 15/11/2017
« Average »

Bed was OK. Room temperature was gold several hours but in the Morning and after that ok. WIFI very slow. View?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

AccorHotels certified review
Pascal C. Business - 31/10/2017
« Nice experience »

I called in advance to inquire about parking. Spot was reserved for me. Staff member was waiting for me outside upon my arrival and pointed me in the right direction. This was definitely helpful given the tight layout of the garage. Check-in and check-out were courteous, fast and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Merci d'avoir choisi de nous faire confiance pour votre séjour à Mercure Epinal. Je suis ravie de partager avec mon équipe votre ressenti positif sur la qualité de l’accueil et de nos prestations. Vos impressions et notations sont essentielles, elles nous permettent de nous corriger afin de répondre au mieux à vos attentes. Soyez assuré de notre totale implication lors de votre prochain séjour. Bien cordialement. Françoise Rosin Pierrel Directrice

AccorHotels certified review
Louise C. Couples - 26/10/2017

Very friendly and helpful staff. Good safe parking. Great room service. Clean room- functional. Could do with water bottles and toiletries in the bathroom. Lovely breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Rosin Pierrel Directrice

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