Hotel - ibis Lourdes Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lourdes Centre Gare Hotel

4.0/5 588 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pets allowed
  • Air conditioning
  • LOURDES TARBES
  • Shoe shine machine

Leisure and activities

  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 88 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,708 reviews

Our guest reviews for ibis Lourdes Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 588 reviews
Rachel D. Families - 08/08/2018 AccorHotels certified review
« My card was preauthorised and hasn’t been refunded »

My MasterCard was preauthorised for E50 and this hasn’t been refunded. My partner settled the bill. Please could you arrange this as otherwise will refer to MasterCard as an unauthorised charge. My name is Rachel D. and my partner is andrew W.

Sergio G. Families - 07/08/2018 AccorHotels certified review
« Correct »

Service impeccable / hôtel vieillot

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur G., Nous vous remercions d'avoir pris le temps de laisser votre avis concernant notre établissement. Il est capital pour nous que nos clients se sentent bien dans notre établissement. Des rénovations sont à venir, nous les attendons également avec impatience. Au plaisir de vous recevoir de nouveau lors de votre prochain séjour à Lourdes. Benjamin et toute l'équipe de l'hôtel Ibis Lourdes vous souhaite une excellente journée.

Eugenio S. Families - 06/08/2018 AccorHotels certified review
« Nice place »

The hotel is well located, the staff is friendly and helpful and rates are reasonable

Our hotel has responded to the review
Our hotel has responded to the review

Dear EUGENIO S., We very much appreciate your comment about your stay at the ibis Lourdes Centre Gare. I will share your comments with our team. I'm sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Benjamin and all the Ibis Lourdes' team wish you a nice day.

Isabelle Couples - 24/07/2018 AccorHotels certified review
« Mrs »

Excellent service and experience overall and friendly receptionists and staff in the bar too .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., We very much appreciate your comments regarding your stay at the ibis Lourdes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Benjamin and all the Ibis Lourdes' team wish you a wonderful day.

Anonymous Solo - 21/07/2018 AccorHotels certified review
« Good »

Clean room and good bed

Accor M. Families - 05/07/2018 AccorHotels certified review
« Disappointing stay with the hotel unable to provide an additional pillow or blanket »

I am a Gold Accor M. and i have stayed in Ibis hotels for many years. I would not recommend this hotel if you are staying in Lourdes. The staff are unhelpful and border on blatantly rude. The hotel is in a poor location. I only booked this as it was an Accor hotel - there are many other options for much less cost don't be loyal to the brand just because you are staying out of Paris. shop around and you will find better service, proximity to the Cathedral and facilities. There were four of us staying in two rooms. Each room is equipped with a pillow on each bed and one additional pillow in the cupboard. We asked for just one more additional pillow to elevate the leg of one of our guests and were told there were none, we asked if they would provide a rolled up blanket and were also told they have none at all additional an none in storage. The hotel ended up directing us to take a cushion from the furniture in the foyer, but that we MUST return it in the morning. I find it difficult to believe that an Accor hotel dosent keep additional pillows or blankets for guests and I suspect that if this was indeed not the case (and they actually had pillows spare) that the staff were just being spiteful and smirking to us. I pointed out that the corridors of each level were decorated with a series of a happy family carrying and lounging on a mountain of pillows in red covers, but I was told this was just imagery. So thus - don't buy into the Ibis brand - its is not anything tangible !

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLARE C., Thank you for taking the time to tell us about your experience at the ibis Lourdes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

José Solo - 23/06/2018 AccorHotels certified review
« Except for the lack of housekeeping, it was OK »

My room was not made after the first night. I notified someone at the front desk. I was told that someone would come, as it was about 3:00 PM and the ladies that clean the rooms worked until 4:00 PM, but no one came.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE ANGEL V., Thank you for taking the time to tell us about your experience at the ibis Lourdes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. we are verry sorry about the clean lady, next time tell us before you leave the hotel, we do something for you Sincerely, Fatima assistent manager

Mg Solo - 17/06/2018 AccorHotels certified review
« It was perfectly friendly. »

Very good budget hotel. After years some update with painting furnishings would help that tired look. All the towels need replacement. So thin! Time to replacr

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay Hope to see you again very soon. Christophe and Ibis Lourdes's Team

Antonio Couples - 04/06/2018 AccorHotels certified review

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Per A. Friends - 19/05/2018 AccorHotels certified review
« Lovely dedicated staff that provide good customer care »

The hotel is well situated and has everything to satisfy my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thanks a lot for your feedback!!! Your satisfaction is our priority. It's always a big pleasure to receive you in our hotel... Hope to see you very soon Christophe and Ibis Lourdes's Team

Leo D. O. Couples - 14/05/2018 AccorHotels certified review
« Excellent »

The staff were excellent and the service were simply excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr DE O., It is always a pleasure to receive positive feedback. Hope to see you very soon... Sincerely, Christophe and Ibis Lourdes's Team

Mom P. Couples - 12/05/2018 AccorHotels certified review
« Excellent value. Nice hotel »

Very pleasant. Very helpful staff. All you need in a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe and Ibis Lourdes's Team

Angelina Families - 10/05/2018 AccorHotels certified review
« Small rooms but good location »

My family of six stayed in 2 bedrooms with a queen bed and a single bed which actually are adequate for 3 persons but the small is really small for 3 medium sized and 3 hand carried luggages and we could hardly move around .We arrived April 29 and stayed until May one with no air conditioning we had to open the window and heard all the noises outside . The hotel however is very clean and in a good location just 10-15 minutes away by foot from the Shrine and away from the busy commercial area of Lourdes .The hotel staff is also very efficient and friendly .

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANGELINA R R., We very much appreciate your comments regarding your stay at the ibis Lourdes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A R. Friends - 24/04/2018 AccorHotels certified review
« Mr Appathurai R. »

Excellent service with smile by all the staff. Very clean, good atmosphere and for a short stay yours is the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to see you again very soon. Best regards Christophe and Ibis Lourdes's Team

Binoy V. Families - 14/04/2018 AccorHotels certified review
« Not great »

This is my first stay at IBIs and I wasn’t sure that the hotel did not have services like luggages will be taken by valet service as well as room cleaning etc . Even when I enquired about fan in the room I was told to open the window . So in this holiday I stayed in St James Court London, holiday inn Paris, residence inn Marriott Edinburgh. So when I compare with all these hotel the service was not up to expectation for the room rent that I paid

Our hotel has responded to the review
Our hotel has responded to the review

Mr v., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations ; please allow me to express my sincerest apologies. Your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe and Ibis Lourdes's Team

Leo D. O. Couples - 01/04/2018 AccorHotels certified review
« Excellent, could not ask for anything better. »

Excellent as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs DE O., Thanks a lot ; sincerely... Thanks also to come in Lourdes ; it's really a pleasure for us to see you after Years and Years... Best regards Christophe and the Dream Team Ibis Lourdes

Roberto 7. Couples - 27/03/2018 AccorHotels certified review
« Very good hotel with great breakfast »

The location was very good, excellent parking and the basic Ibis room. The breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thanks a lot for the great review of our hotel and for the comments! We are glad that you enjoyed your stay. We hope to see you again very soon. Christophe and Ibis Lourdes's Team

Anonymous Families - 20/03/2018 AccorHotels certified review
« Wonderful kind staff. »

The staff of the hotel were so kind! They really made us feel welcome. The room was very clean and comfortable. The food was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe and Ibis Lourdes's Team

Sinnakkuddy Families - 18/03/2018 AccorHotels certified review
« Super »

Supet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe and Ibis Lourdes's Team

Gp Families - 13/03/2018 AccorHotels certified review
« Just right »

We spent one night only. Basically we slept and had breakfast. The rooms, and bathrooms were clean, breakfast was great, hotel clerks were courteous. So the overall experience was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Clolus Directeur

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