Hotel - ibis Lourdes Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lourdes Centre Gare Hotel

4.0/5 617 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • pets allowed 5  EUR
  • Air conditioning
  • LOURDES TARBES
  • Shoe shine machine

Leisure and activities

  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 88 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,914 reviews

Our guest reviews for ibis Lourdes Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 617 reviews
Julius Families - 07/11/2018 AccorHotels certified review
« Mr Julius »

It’s my second year . I will always book this place for my pilgrimage trip. Fatima is always helpful and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Lourdes's Team

Gretw Couples - 27/10/2018 AccorHotels certified review
« Excellent location and comfortable stay »

Breakfast was very good, beds really comfortable, as usual. Location meant we had a short walk to the main site which was good rather than being on top of everything. Only problem was that the telephone could not be used for one evening because of continual ringing if the handset was placed back or continual music. Very annoying. Reception told us to unplug the phone, only solution, which was very inconvenient as there was no signal for our mobile phones and so there was no access for us to phone out or receive calls. Sorted in the morning but problem was not resolved in 15 minutes!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN W., Thank you for taking the time to tell us about your experience at the ibis Lourdes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Lourdes's Team

Anonymous Families - 27/10/2018 AccorHotels certified review
« It was good for an overnight stay »

We booked two rooms, and we requested to be placed next to each other since we have children but the best they could do is to put us two rooms apart. It would be nice if pre-plannning is made to make sure connecting rooms are in placed for families. The breakfast was simple, there's not plenty of selections and the coffee is thin, you could not taste the coffee beans anymore it is like water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Couples - 25/10/2018 TripAdvisor review
« Strategic position for enjoying all Lourdes offers »

The room was pleasant and the beds and pillows so comfortable - the usual standard of Ibis. Breakfast was excellent with a great selection constantly being renewed. The location was just fine because it is a short walk to the main centre, either down some steps near the hotel or down a road opposite the hotel. We enjoyed this location rather than being in the town part. Lourdes was wonderful and we enjoyed every minute , exploring everything and also unexpectedly being part of various amazing services, especially in the Basilica. We can't wait to return. Parking was very safe too, although not sheltered, but a coded gate was in operation. Thank you.. a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks a lot for your comments We hope to see you very soon Ibis Lourdes's Team

Paulo Y. Couples - 23/10/2018 AccorHotels certified review
« Excellent team, all them focusing on customer, well done. »

Team are very kind, warm welcome, with smile and prompting to help the customer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr y., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Lourdes's Team

Leonardo D. O. Families - 18/10/2018 AccorHotels certified review

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr DE O., Thanks a lot a new time... See you very soon Sincerely, Christophe and Ibis Lourdes's Team

Grevillek Couples - 16/10/2018 AccorHotels certified review
« OK for short break. »

Arrival and secure car parking very easy. Warm welcome. Room small but adequate. Would have appreciated tea and coffee making facilities in the room. Restaurant ambiance and food good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr GREVILLE K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Lourdes's Team

Y. Couples - 02/10/2018 AccorHotels certified review
« Great hospitality »

The hotel was convinient with minimal facilities. Tye staff was very kind

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Y., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Lourdes's Team

Anonymous Business - 01/10/2018 AccorHotels certified review
« Great service from start to finish »

This hotel is very consistent and the service is always excellent. This hotel is situated in a very ‘specialised’ area and all guests need a bit more time and attention in order to assist them. With the volume of guests that come through this hotel it’s very easy to process them like a factory conveyor belt. My experience at this hotel the staff show a bit more concern and attention to detail.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thanks a new time for your coments and fidelity Hope to see you soon Christophe and Ibis Lourdes's Team

Happy C. Solo - 27/09/2018 AccorHotels certified review
« As per usual great Place to stay »

Like coming Home no surprises. Great locations, Friendly service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Lourdes's Team

Claire Friends - 23/09/2018 AccorHotels certified review
« Excellent stop. »

Quiet, clean hotel with excellent staff. We also enjoyed the generous breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Madame K., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. L'équipe Ibis Lourdes

Anne Families - 18/09/2018 AccorHotels certified review
« A great place to relax and retreat after a busy day »

Friendly staff, quiet room and very comfortable beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Lourdes's Team

J. Families - 18/09/2018 AccorHotels certified review
« Excellent location for a short trip to Lourdes »

Was a little disappointed with breakfast. Choice was sparse even for a continental breakfast. There only seemed to be one person working and we had to ask for cups and spoons. Several of the items needed to be replenished. We were there around 9:30 am. Room was clean, very nice check-in experience. Was pleased that English was spoken by front desk associate, my French is not very good. Would recommend to others wishing to visit Lourdes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs MAHER, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe and Ibis Lourdes's Team

David W. Solo - 18/09/2018 AccorHotels certified review
« very friendly and helpful. »

Enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Lourdes's Team

Anonymous Couples - 14/09/2018 AccorHotels certified review
« Couple »

We were quite happy with our stay at Ibis Lourdes Centre. The location was just perfect, the personnel at the reception desk were all very nice, friendly, helpful and understanding. On our last day, we were allowed to take-out our breakfast earlier its opening at 7Am since our train departs at 6:30AM. Our room was quite small but was ok, can live with that. The only complaint we have is that there are no outlets for us to charge our phones, we had to disconnect the tv power cable so we can charge our phones. That’s it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

John H. Couples - 02/09/2018 AccorHotels certified review
« Excellent help on credit card confusion »

I booked our stay using the website, and since I was in the UK, used my UK sterling credit card. The day of our stay I realised we might arrive late and checked in using the app,but since I was already in France, used my Spanish euro credit card. Despite an advice that my account would not be debited, a 100€ debit appeared in my account. Although I had rapid checkout and should just have dropped of my key, I approached the desk to complain about the debit. After a discussion I agreed that my meal and car park should be applied against the 100€, and that it should be debited against that account. However, the system will not allow this and the payment for the meal etc was charged against the UK credit card, incurring an unnecessary exchange commission. When I complained, the staff tried to reverse it on the day, but this was impossible. They then tried successfully the next day; I provided the euro credit card number and the correct charge was made. This was service over and above what I had expected, as the booking system has a flaw, which the staff managed to resolve to the customers (my) satisfaction. Well done to all involved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for the great review of our hotel and fidelity! We are glad that you enjoyed your stay and hope to see you again very soon. Christophe and Ibis Lourdes's Team

Sheila P. Couples - 01/09/2018 AccorHotels certified review
« Sold as Mercure but more an Ibis »

Room was small, problems with card to get car out of garage, no wifi. Wouldn’t stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHEILA P., Thank you for taking the time to tell us about your experience at the ibis Lourdes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Families - 28/08/2018 AccorHotels certified review
« Great staff experience »

Nice friendly n helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

mrdmcd Couples - 26/08/2018 TripAdvisor review
« A good solid Ibis hotel »

Clean, neat, big breakfast room with a nice variety of fresh food, good helpful staff, very quiet rooms on the side away from the street, convenient parking lot, an easy walk to the sanctuary. We had a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks and hope to see you next time Ibis Lourdes's Team

Rachel D. Families - 08/08/2018 AccorHotels certified review
« My card was preauthorised and hasn’t been refunded »

My MasterCard was preauthorised for E50 and this hasn’t been refunded. My partner settled the bill. Please could you arrange this as otherwise will refer to MasterCard as an unauthorised charge. My name is Rachel D. and my partner is andrew W.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW W., Thank you for taking the time to tell us about your experience at the ibis Lourdes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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