Hotel - ibis Lourdes Centre Gare
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Ibis Hotel Hotel

ibis Lourdes Centre Gare Hotel

5, chaussee Maransin 
65100  LOURDES
FRANCE

534 reviews
TripAdvisor Rating Based on 534 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • LOURDES TARBES

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • LOURDES TARBES

Leisure and activities

  • Ski hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 88 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 1,302 reviews

Our guest reviews for ibis Lourdes Centre Gare

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 534 reviews
AccorHotels certified review
Patrick M. Friends - 06/09/2017
« Very nice, lovely location and parking for cars »

As above

AccorHotels certified review
Elizabeth Couples - 29/08/2017
« Comfortable stay »

Was comfortable although check in was difficult as the person didn´t seem to speak english or spanish very well. He was friendly, but there was a language barrier as we don´t speak french (we know we should to travel in France, but we can´t). The other two people we had more dealings with spoke comfortably with us in english and were quite friendly. It was a very peaceful stay!

TripAdvisor review
Elizabeth D Couples - 29/08/2017
« Tranquilo/Calm »

Era difícil de comunicar con la persona que nos hizo el check-in como no hablamos francés, pero los dos otros con quienes tuvimos más trato podían comunicar con nosotros por lo menos en inglés y fueron amables. No quejo de eso como estamos en su país y deberíamos saber francés pero desgraciadamente no. La habitación normal y cómoda...nada lujoso, lo básico pero bien. It was difficult to communicate with the person who check us in as we don´t speak french, but the other two who we had more interaction with could communicate with us at least in english...not sure if they could in spanish as english worked well, and they were friendly. I don´t complain about this as we´re in their country and should speak french, but unfortunately we can´t. The room was normal and comfortable, nothing luxurious, very basic, but good.

Our hotel has responded to the review
Our hotel has responded to the review

Gracias por sus comentarios y por la persona que no hablaba espanol ; hay varias que lo hablen todavia... Hasta pronto D.CLOLUS y el equipo Ibis Lourdes

AccorHotels certified review
Dm Couples - 24/08/2017
« Loved it!!!!!! »

We enjoyed our stay very much. The hotel was lovely, breakfast was delicious, plenty of it and the staff were very friendly and helpful. Our room was very clean, and comfortable. We intend to go back to Lourdes and will definitely stay at this hotel. Thank you for making our stay so enjoyable.

AccorHotels certified review
Petrus A. Families - 16/08/2017
« Nice room »

Hotel staff very helpfull

AccorHotels certified review
Mark Couples - 07/08/2017
« Well priced, clean and a very good breakfast. »

My wife and I are on a motorcycle tour and we thought this hotel was very satisfactory. If you want the lap of luxury it's not for you, but if what matters to youis clean room, a very comfortable bed and a good breakfast then this place is perfect. It also has secure parking and is very easy to find.

AccorHotels certified review
T. Families - 01/08/2017

satisfait

AccorHotels certified review
Carole L. Couples - 23/07/2017
« Comforable, clean, helpful. Good breakfast. Good price. »

We always stay for one night at the IBis after our service with the hospitalite de Lourdes. Clean, comfortable, restful, value for money and Helpful staff. Will always stay at IBIS!

AccorHotels certified review
Moniqie M. Couples - 19/07/2017
« fair »

The reception did not tell us there was no air condition, on arrival,the next day they were curt about it,(not so good) However the people at the dining room were very very nice . We go there every year and they did not have our record also. so the experience was ok but not memorable!!!

AccorHotels certified review
Henry Couples - 09/07/2017
« No air conditiong during early summer of te,perature of about 30 C »

Stay a day only out of 4 days

AccorHotels certified review
Leo D. O. Couples - 02/07/2017
« Sweltering heat and no AC »

I have been one of your most loyal clients since Ibis Lourdes opened up. This stay was really bad. No AC in the sweltering heat. Sleepless nights. Had to move to another hotel.

AccorHotels certified review
Elgie G. Couples - 01/07/2017
« One day visit in Lourdes »

The hotel was in good location, walking distance from the train station and to the Grotto. The reception and restaurant staff was accommodating. The room itself is a standard Ibis room but there is no kettle for the hot water. The building airconditioning units were not working during my visit but though the hotel staff was very apologetic but it was a little inconvenience to me and my wife. We had to open the window to get some cold air. Safety is my main concern, some of the doors leading the enclosed staircases were left open with a wedge. These doors supposed to be closed to prevent fire or smoke during fire occurring.

AccorHotels certified review
Peter Families - 01/07/2017
« Satisfy »

Excitingly well done

AccorHotels certified review
H H. Solo - 20/06/2017
« hot and cramped »

while i understand, the hotel have issue with the air conditioning. this was not informed well in advanced. Guests are only told at the reception that the aircon is not working and they're welcome to take a refund. you are either left to find a hotel on your own at the last minute with your luggage or deal with the heat. there is no good faith in part of the hotel.

AccorHotels certified review
Gerald W. Couples - 20/06/2017
« Good »

Air con not working,kng but staff did all they could to help.

AccorHotels certified review
Kenny Families - 18/06/2017
« No Air conditioning and no help. »

We traveled a lot over the past couple of months and I tend to rate hotels well. However our stay at Lourdes was extremely uncomfortable. We arrived and were told the Air conditioner had been out for a couple of days and would not be fixed until we left. We were booked in for 2 nights. We have stayed at other Accorhotels and other "chains" and have never had anything quite like this happen. The weather in Lourdes was hot and muggy, We were on the 4th floor and heat rises. It really was uncomfortable. We were not offered a fan or any form of compensation for the difficulties. That said. The staff was generally pleasant, although there was an incident in the kitchen for our "included breakfast" The 1st morning it was just fine. The second morning half the items were missing. I could see fresh fruit, corn rolls, different types of bread, juices set up in the back of the kitchen but they would not bring them out. Once I complained to the front desk, that got immediately cleared up and we were provided with a good breakfast. That was a bit offsetting, but was handled satisfactorily. I wll say the placement of the hotel was in a great location, walking distance to the main parts of town and to the Grotto/shrine. We liked Lourdes itself a lot. Our stay at IBIS Lourdes Centre Gare was very uncomfortable. Sorry for the bad review but I believe a major hotel would be able to have that repaired in a much more timely fashion.

AccorHotels certified review
Michelle S. Families - 15/06/2017
« Very disappointing and uncomfortable »

Very unsatisfactory. The hotel's air conditioning system was not working. We were not told beforehand and the info was not reflected in the hotel's website despite the AC being included in the list of amenities. We only found out when we saw the sign going up the lift. No apologies from the hotel staff and no effort to make amends. And there didn't seem to be any real urgency to deal with the problem. This was a most uncomfortable stay and I felt it was a rip off.

AccorHotels certified review
Malcolm Couples - 08/06/2017
« lourdes middlesbrough week »

friendly staff, comfortable bed, clean and tidy room but bit let down by aircon that blows but doesn't cool anything down

AccorHotels certified review
Anonymous Business - 07/06/2017
« Pas terrible »

Pas terrible

AccorHotels certified review
Fonteluna Business - 10/05/2017
« A Great Hotel In a Great Location »

A well located hotel and has all what you need for a short stay. The staff are pleasant and always ready to give help when needed. Too many staff to mention but three that are exceedingly helpful are Christope, Tiogo and the kind waiter, Benjamin. Where ever you stay in the world at whatever hotel chain, it's the staff that make or break it for you during your stay.

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