ibis Biarritz Anglet Airport Hotel 3 stars

Customer review rating 4.3/5 3,610 reviews
ibis Biarritz Anglet Airport
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Room 1

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Hotel extras

  • Close to the center of Biarritz and its large beach

  • Connecting rooms available for families

  • Snack bar open 24/7

  • Enjoy our special rates for treatments at the O'SPA Institute, just yards away

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • Web corner

Hotel location

ibis Biarritz Anglet Airport

64, avenue d'Espagne
64600
anglet
france

Tel: +33559585000

Fax: (+33)5/59585010

Contact email

Check-in from 14h00

Check out up to 12h00

  • ANGLET SABLE D'OR :   6 LAVIGNE

  • ANGLETCARREFOUR :   6 LAVIGNE

  • By plane

    AEROPORT BIARRITZ At 1km / 0 miles

  • By plane

    AEROPORT PAU At 114km / 70 miles

  • By plane

    AEROPORT FONTARABIE At 30km / 18 miles

  • By plane

    BIARRITZ PARME At 3km / 1 miles

  • By car

    A 63 SORTIE 4 At 5km / 3 miles

  • By car

    A63 At 4km / 2 miles

  • By train

    BAYONNE At 4km / 2 miles

  • By train

    BIARRITZ At 2km / 1 miles

  • By train

    GARE DE BAYONNE At 6km / 3 miles

  • By train

    GARE DE BIARRITZ At 3km / 1 miles

GPS :43.477785, -1.524242

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

L'Ardoise Gourmande

Type of cuisine: French

L'Ardoise Gourmande du Novotel et son équipe vous accueille pour un voyage culinaire à travers le pays basque mais pas que.... Un service aux petits soins, profitez et régalez-vous !

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Biarritz Anglet Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,610 reviews

Restaurant closed down and impression outside of hotel, grass etc is neglected

Customer review rating 4.3/5

Brian H. Couples - 08/10/2019 AccorHotels review

As above. Rooms comfortable and clean but having stayed here many times we thought with restaurant closed and grass outside uncut, the hotel looked a bit run-down and neglected.

Friendly and comf

Customer review rating 4.3/5

Anonymous Solo - 26/09/2019 AccorHotels review

Good location. Good value. Friendly and helpful staff.

Dear MAURICE D., We very much appreciate your comments regarding your stay at the hotel Ibis Biarritz-Anglet Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylou - Guest Manager

OK

Customer review rating 4.3/5

Epping P. Solo - 25/09/2019 AccorHotels review

Stay was OK. Rooms very good. Disappointed that there is now no restaurant. Told on check-in that could use the Novotel restaurant but when I tried to book it later was told it was fully booked at the time I wanted. It would have been nice to be told that at check-in. The bar in the IBIS also ran out of draft beer! Nevertheless, the staff were very helpful and cheerful.

Dear P. P., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Unfortunately, the draft beer was broken this day. Sincerely, Marylou – Guest Relations Officer

good clean hotel

Customer review rating 4.3/5

Bazza Couples - 16/09/2019 AccorHotels review

ideal stop over for journey home from Spain to UK via France

Dear BARRY H., We very much appreciate your comments regarding your stay at the hotel ibis Biarritz-Anglet Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylou - Guest Manager

Clean but basic

Customer review rating 4.3/5

Fidge Families - 14/09/2019 AccorHotels review

We arrived late evening with no reservation and were lucky to get a family room for myself, husband and daughter. The room was clean but basic and rather expensive at €178 with breakfast.

Dear FIONA M., We very much appreciate your comments regarding your stay at the ibis Biarritz-Anglet Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylou - Chargée de Relations Clients
Customer review rating 4.3/5

Vc Solo - 01/09/2019 AccorHotels review

The front desk service was excellent, very friendly & kind personnel. The mattress was covered with a protection sheet where one of its side was covered in a plastic material. I sweat intensively during 2 nights (with air conditioning in max) till I see it. Unfortunately, a bit to late. I found a little alive cockroach on the pancakes tray . An employee was informed about it.

Dear VIVIANE P., Thank you for taking the time to tell us about your experience at the ibis Biarritz-Anglet Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylou - Reception

Good hotel but no food available in the evening.

Customer review rating 4.3/5

Geoff W. Couples - 28/08/2019 AccorHotels review

Have been staying at this hotel for 6 years, hotel very good, rooms very good, but last year the restaurant was closed for evening meals, we was told for refurbishment, arrived this year to find it still closed!!! The last thing you want when you have had a Long drive is to arrive and have to go out again to have a evening meal. Very very disappointed pointing.

Nice clean very helpful staff

Customer review rating 4.3/5

Andrew S. Solo - 18/08/2019 AccorHotels review

Short but sweet

Dear ANDREW S., We very much appreciate your comments regarding your stay at the Ibis Biarritz-Anglet Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylou -reception

The staff made the experience quite enjoyable.

Customer review rating 4.3/5

Ramon S. M. Solo - 16/08/2019 AccorHotels review

The room was a little small, but comfortable and clean enough to my liking. There's only one thing that wasn't to my liking and that's the doors constantly slamming. Perhaps next time you can put up a sign saying "Please close the doors slowly"?

Dear RAMON SEVILLA M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylou – Reception

Conveniently located hotel before an early morning flight

Customer review rating 4.3/5

Oscar Z. Families - 16/08/2019 AccorHotels review

You can expect the usual standard from Ibis; no spacious rooms, simple furniture and no mini-bar in the room. But the bed is comfortable enough and the bar is fine and aditionally it is possible to park the car in front of the hotel. One good extra free if charge is the pickup service to/from the airport.

Dear OSCAR Z., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylou – Reception

Agradable

Customer review rating 4.3/5

Delphine Families - 08/08/2019 AccorHotels review

Una etapa de descanso

Ac was not very strong

Customer review rating 4.3/5

Bruno D. Friends - 23/07/2019 AccorHotels review

Ac was not very strong inside the room, i specifically said that I would pay with cheque vacance and still my credit card was debited, Great breakfast, not allowed to use Novotel pool, but received invitation to cocktails around Novotel pool. does it make sense?

Dear BRUNO BRAVO d. DA COSTA, Thank you for taking the time to tell us about your experience at the ibis Biarritz-Anglet Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylou - Guest Relations Manager

excellent

Customer review rating 4.3/5

H. Couples - 20/07/2019 AccorHotels review

hotel confortable, personnel sympathique

Monsieur H., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Ibis Biarritz-Anglet Aéroport. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur H., en l’expression de nos sentiments les meilleurs Marylou - Chargée de Relations Clients

Value and money fits

Customer review rating 4.3/5

Deobo Couples - 24/06/2019 AccorHotels review

Reception staff was friendly and helpful. Good command of English. Room was small but functional as in all IBIS hotels. Doors were very light, light from the floor shining through and noise from neighboring rooms was recognizable.

Dear HEINZ G., We very much appreciate your comments regarding your stay at the hotel Ibis Biarritz-Anglet Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylou - Front Desk

Mr M.

Customer review rating 4.3/5

Michel M. Families - 17/06/2019 AccorHotels review

I truly appreciated the level of service from the front office. They are great ambassador for your brand. Well done to the team

Dear MICHEL M., We very much appreciate your comments regarding your stay at the hotel Ibis Biarritz Anglet Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish you a great season and a successful opening! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylou - Guest Relation

Comfortable stay and very helpful staff

Customer review rating 4.3/5

Alan Friends - 15/05/2019 AccorHotels review

Reception staff extremely helpful

Dear ALAN M., We very much appreciate your comments regarding your stay at the hotel Ibis Biarritz Anglet Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylou - Guest Relations

Good quality at reasonable price

Customer review rating 4.3/5

Anonymous Solo - 07/05/2019 AccorHotels review

Easy to book over the telephone at short notice

Dear ERIC K., We very much appreciate your comments regarding your stay at the hotel Ibis Biarritz Anglet Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylou - Front Office

The hotel looks tired.

Customer review rating 4.3/5

Mr E. H. Couples - 06/05/2019 AccorHotels review

We have stayed in this hotel many times some years ago.The restaurant was closed and we received a small discount from eating at Nova Hotel where the meal was adequate but overpriced.Ibis is in need of refurbishment and is overpriced.

Sir H., Thank you for spending your time writing about our stay at the hotel Ibis Biarritz Anglet Airport. We are sorry for the service and the service was not up to your expectations, and we beg you to accept it with our sincere apologies. We wish to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Renovations were planned this year but unfortunately they have been postponed for a reason beyond our control. Once again, we thank you for your trust and confidence in your next stay. Expect that you will be soon, Sir H., in expression of our best feelings. Marylou - Reception

Good for overnight stay en route

Customer review rating 4.3/5

Cynthia B. Families - 05/05/2019 AccorHotels review

We were pleased the car park was secure and did not mind paying. Helpful staff, room clean although shower needs updating. Overall good much better than some red ibis. Easy to find.

Dear CYNTHIA B., We very much appreciate your comments regarding your stay at the hotel Ibis Biarritz Anglet Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylou Guest relations

Perfect Staff

Customer review rating 4.3/5

David L. Families - 20/04/2019 AccorHotels review

Very Good, Great Staff, Great Location

Dear DAVID L., We very much appreciate your comments regarding your stay at the hôtel Ibis Biarritz Anglet Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylou - Guest Relation
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