Hotel - Mercure Lille Centre Grand-Place Hotel
Mercure Hotel Mercure Hotel

Mercure Lille Centre Grand-Place Hotel

4.0/5 1,249 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Reduced mobility rooms
  • pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Our rooms

Choose from different room categories: a Standard Room or a Superior Room to take advantage of a wider range of services.

  • 101 rooms
  • 101 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 5,928 reviews

Our guest reviews for Mercure Lille Centre Grand-Place Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,249 reviews
Cgm Couples - 10/12/2018 AccorHotels certified review
« Central location and helpful staff. »

Helpful staff on check-in and check-out, particularly Marie. Bedroom was not as well appointed as I remember on our previous visits. Hotel location is excellent.

Mark V. Business - 09/12/2018 AccorHotels certified review
« Comfort and Good people »

The room was very comfortable and the staff were very friendly

Marcelle G. Families - 07/12/2018 AccorHotels certified review
« Very nice hotel, good situated with very gentle people at the reception. »

Very nice helpful people at the reception. Clean room with all convenience that is needed. Even a nice attention from the staff for our 30-years wedding anniversary.

Victoria J. Couples - 07/12/2018 AccorHotels certified review
« A fantastic city break, with great staff. »

Trouble free, all staff in the hotel were friendly and helpful. The room was beautiful with some lovely touches like complimentary soft drinks and a Nespresso. Fabulous location. Would love to stay again soon.

Sarah Couples - 04/12/2018 AccorHotels certified review
« Location was great and hotel staff were friendly but room was very small »

We chose this hotel primarily because of its location and this was ideal. The hotel decor was quite fresh and staff were friendly but the room was too small. However it was very quiet.

Jack Friends - 04/12/2018 AccorHotels certified review
« Christmas Break in Lille »

The hotel was good with helpful and friendly staff. The only downsides were the small room and a slow wine pouring machine at the bar.

Vicki B. Friends - 04/12/2018 AccorHotels certified review
« Tiny cramped room »

Staff good. Room awful tired and tiny

Phillip J. Couples - 01/12/2018 AccorHotels certified review
« I enjoyed ourb stay in Lille, the hotel was comfortable and of a high standard »

very good

Mark A. Business - 30/11/2018 AccorHotels certified review
« Most of what you need and a few nice surprises too »

Early check in on arrival, very friendly staff, no iron but sorted very quickly. I loved the trust method of help yourself to lunch and hand in your own list and room service was great too. Only complaint really was no where to iron in the room but apart from that great

Julie D. Business - 29/11/2018 AccorHotels certified review
« Modern, nice, and centered hotel »

The hotel is very well located, in the city centre, right next to Grand Place. It is clean, with modern design and future. It is very cosy. The room is very also very modern and cosy. It is colorful and looks very nice: well maintained/ refurbished. It has a correct size. The bathroom is alright. Not very big, but very clean. The shower was open with no curtain and the water was going out a bit everywhere though. The tea selection in the room is very good as it has different choices. They offer water. The room service was very busy as the poor young man was alone taking care of it for the whole hotel. I had to call reception but was very nice and took my order, then the food came up quite fast and was good, hot, lots of bread and salty butter. Breakfast is very good with lots of choices: pastries, crepes, waffles, scrambles eggs (excellent), bacon... The only negative side for me was that there is no brown sugar, and there was a dirty cup. My negative point about the hotel is that it is always super hot during the night, and I always have difficulties to sleep, and this time I got a headache. There is very basic toiletries. Regarding the loyalty program, it would be nice if we would get the opportunity to choose between points instead of welcome drink, as it would be my preference in my case.

Bill H. Families - 28/11/2018 AccorHotels certified review
« Really good quality hotel and service. »

The hotel is really well positioned for a short break to Lille. The staff are very welcoming and the rooms are well maintained.

R. Business - 27/11/2018 AccorHotels certified review
« average »

average in all aspects

Dr G. R. H. Business - 26/11/2018 AccorHotels certified review
« A reasonable stay in the city centre »

Staying at the hotel was acceptable for the level of hotel. Breakfast was a bit odd, having slices of pineapple, grapefruit and orange without any other fruit, but at least it was eatable although having only half of the coffee machine working for two days did slow the breakfast. Room adequate as was en-suite.

Van D. A. Couples - 26/11/2018 AccorHotels certified review
« Nice location, small room »

Hotel location is excellent in the middle of the city center. Also staff is very friendly and ready to help. However, the rooms are small and finishing quality is not what I expected for a Mercure hotel: the rooms are only partly renovated; some parts of the rooms (e.g. entry into the room, wardrobe for clothes) are really outdated or in poor condition. Moreover, the room was small, especially the bathroom (also because of lowered ceiling).

Ian A. Business - 21/11/2018 AccorHotels certified review
« Mr »

Room was tidy BUT unable to open the bathroom door fully due to the location of the bed, should consider fitting a sliding door. Requested invoice to be sent to my business Email address, I am still waiting.

Anne S. Friends - 21/11/2018 AccorHotels certified review
« Having to fight to get a refund »

You took a deposit and even though we paid in full at check out, in cash, you deducted almost £400 from my bank account and all I’m getting is excuses from the hotel!! I am mad, I am upset and I am extremely disappointed that this kind of mistake can happen leading to problems at my bank!! Nobody seems to care either. And I don’t think we got the 10% discount on any of the 3 rooms we booked even though I am a member

Paul J. Couples - 20/11/2018 AccorHotels certified review
« We visit every year and were dissapointed to find we were in a very small room in spite of booking some time ago. »

One of our favourite hotels but found the room quite tired this year. 1) Springs in the bed very noisey 2) Light bulb in lobby by the mirror not working 3) Bathroom extract not working 4) Couple of bathroom tiles coming off the wall 5) Bathroom very small difficult to get past the loo to get into the bath/shower 6) Some of the curtain hooks detached from the rail. 7) When we checked out they tried to charge us for something we didn't have! 8) The Wifi didn't seem to work even though my phone indicated that it was connected

Graham M. Families - 20/11/2018 AccorHotels certified review
« We only stayed over night but found the staff friendly and hotel clean and welcoming »

Very enjoyable with a good quality, size and clean room. Location to Lille Centre extremely convenient

Stephen V. Solo - 18/11/2018 AccorHotels certified review
« Great location, comfortable room with tasty breakfast »

I personally found the room small and was internal with no street views However was only one night Staff very helpful Location excellent to station and old city

Anonymous Business - 18/11/2018 AccorHotels certified review

Comfortable & welcoming

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