Hotel - Mercure Lille Centre Grand-Place Hotel
Mercure Hotel Mercure Hotel

Mercure Lille Centre Grand-Place Hotel

4.0/5 1,228 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Reduced mobility rooms
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Our rooms

Choose from different room categories: a Standard Room or a Superior Room to take advantage of a wider range of services.

  • 101 rooms
  • 101 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 5,682 reviews

Our guest reviews for Mercure Lille Centre Grand-Place Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,228 reviews
Chris B. Business - 08/10/2018 AccorHotels certified review
« Good location and decent hotel »

Excellent

Newtownqueen Couples - 08/10/2018 AccorHotels certified review
« Fabulous »

Perfect central location. Beautiful building. Warm, dark, quiet and comfortable room. Huge shower. Accessible balcony with view of Le Grand Place. Loved it!

T. A. Business - 06/10/2018 AccorHotels certified review
« Exceptional service »

Centrally located, super clean and comfortable, but what made the biggest difference was the responsiveness of the hotel staff to requests and the precision with which they implemented the requests. A very enjoyable stay.

Vasileios S. Business - 04/10/2018 AccorHotels certified review
« very good »

very good breakfast, clean, polite staff

Ramazan Business - 29/09/2018 AccorHotels certified review
« Great Location; good facilities »

The best thing about the hotel is the location. Breakfast was really good.

Anonymous Couples - 19/09/2018 AccorHotels certified review
« Excellent stay in a great location »

Very pleasant hotel with friendly and helpful staff. Breakfast was nice if a little chaotic at times. Room was good although shower did tend to make the bathroom wet as screen does not move. This has led to some unsightly water damage at the bottom of the bathroom door. Overall a great stay in a beautiful location. Would return.

Elayne B. Friends - 13/09/2018 AccorHotels certified review
« I Hope I Get to Stay Here Again - Magic! »

I had the most wonderful time in this beautiful, perfectly located hotel. My room was beautiful, bright and airy, with a whole wall of windows which I kept open to enjoy the brimming sounds of street life, cafe chatter and laughter, street music, pure energy.

M. M. Couples - 13/09/2018 AccorHotels certified review
« Lovely hotel in perfect cit location. »

Friendly and helpful staff. The bedroom was charming and bathroom spacious. Only con was the cramped buffet layout at breakfast with a limited selection of items for the charge.

Caroline Couples - 11/09/2018 AccorHotels certified review
« Very clean and tidy room »

Good service, good bed, room cleaned. All I expected from the hotel.

Anonymous Families - 07/09/2018 AccorHotels certified review

Satisfactoria

George L. Business - 07/09/2018 AccorHotels certified review
« Location good, not 4 star »

Clean room, location good, but cheap ugly furnishings and ugly lobby. Accor should invest in a good designer.

L.ball Couples - 06/09/2018 AccorHotels certified review
« Comfortable »

Clean warm with helpful staff

John G. Couples - 05/09/2018 AccorHotels certified review
« Excellent location »

No real problems but a complimentary drink as a member was for only one person, not both of us. It also took 20 minutes to provide a drink!! And then there was no ice.

Jennifer J. Couples - 04/09/2018 AccorHotels certified review
« Booked a Privilege Room but was given a tiny room with a huge bathroom! »

Reservation # GMZDHBZQ was for Privilege Room with a double bed for 6 nights. 26/08/2018 - 1/09/2018. Reservation was made on 18 July. Upon arrival we were given Room 307 which is a room for wheelchair/disabled. The bathroom is huge but the room is tiny with only one swivel chair, a small breakfast table and no writing desk. The wardrobe is from IKEA two feet wide and the safe deposit box was not in working order. Although I did not complain to Christine at Front Desk; she sensed my facial expression when I asked about the huge bathroom meant for a disabled/wheelchair.... I was quite distressed inside! Christine very kindly offered room 301. I am most grateful to her. She also warned us about the Braderie de Lille. Christine deserved a rating of 10 but Mercure Lille Center Grand Place Hotel deserved a rating of 4. I would like to know who had assigned the tiny room with a huge bathroom, so obviously meant for a wheelchair to us. The Privilege room under our booking promised we would experience the indulgence of a luxury room. iPhone/Ipad docking station, Nepresso Machine and many other subtle touches designed to ensure the perfect stay!!!

Mrs J. E. Friends - 04/09/2018 AccorHotels certified review
« Over rated and over priced »

Booked 3 Privelidge rooms and 1 standard room for 1st and 2nd Sept . I know this is a very busy weekend in Lille so expected to pay a higher than normal rate . Have to say that the standard of rooms did not justify the price paid . Size and quality of rooms , which were clean and comfortable was dissappointing . Felt that just providing a robe and slippers did not make me feel that I was in a higher quality room . Breakfast adequate help yourself nothing freshly cooked . Staff friendly polite and helpful . Just came away having not slept feeling ripped off paying nearly 300 euros for one nights stay .

Jeff W. Families - 31/08/2018 AccorHotels certified review
« Very relaxing »

One of the best

Aoh Solo - 30/08/2018 AccorHotels certified review
« Wonderful relaxing stay »

Staff all so friendly, professional and welcoming. Hotel room was lovely & spacious. Perfect stay in Lille.

Maria Families - 30/08/2018 AccorHotels certified review

The hotel and room were lovely and the lady on reception was very helpful. It was also in a perfect location. However, we bought some drinks for the room on the first night from the bar and the young girl serving was attrocious. Her name was minou/melody she wouldn't give us a straight answer but she whispered about us, huffed and puffed when we asked for a large water, ran away to get someone else to deal with us and then dumped the tray behind us without a bottle opener so we had to come back down to get one. Just the worst service and very uncomfortable.

Femke Families - 29/08/2018 AccorHotels certified review
« excellent hotel in an ugly city »

A warm welcome by a friendly staff member. Rooms are cosy and nicely decorated with a very large bathroom. They made sure my demands were handled well. Breakfast was OK but not up to standards for this price . If the hotel was situated in another city, we would return.

Tracey Solo - 24/08/2018 AccorHotels certified review
« Wonderful hotel »

Stayed in privilege room Beautiful hotel close to main square Old features kept with modern touches Breakfast plentiful & loved the free mini bar with soft drinks & n’espresso machine Would recommend this hotel

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