Hotel - Mercure Lille Centre Grand Place Hotel
Mercure Hotel Mercure Hotel

Mercure Lille Centre Grand Place Hotel

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4.0/5 1,131 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different room categories: a Standard Room or a Superior Room to take advantage of a wider range of services.

  • 101 rooms
  • 101 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,612 reviews

Our guest reviews for Mercure Lille Centre Grand Place Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,131 reviews
AccorHotels certified review
Deana S. Couples - 11/01/2018
« Unhappy with Service and Accommodation »

There was dried blood on to f the sheets when we arrived - no apology - we had to ask for a new room Asked for a recommendation for a restaurant - none open and told to look around in town (what kind of hotel doesn't know this info?) when we arrived back we found the hotel serves food! I will never go back there again - the one in Rouen is a 100 times better

AccorHotels certified review
J&l Families - 09/01/2018
« Stay below expectations »

Ambiance quite dark, but the quality of the bed was quite good. Breakfast was just normal, below the quality and variety of other Mercure hotels.

AccorHotels certified review
Henry W. Couples - 09/01/2018
« Mr Henry W. »

Had a pleasant stay at the Mercure, a perfect base for our short trip to Lille. Right in the centre and near the train stations.

AccorHotels certified review
Petra Couples - 06/01/2018
« Good location, place itself very noisy; you can hear every noise in the hotel. »

Overall experience was good for the price we paid. We just found walls to be very thin, e.g. could hear people walking above your room, closing doors.

AccorHotels certified review
Est Friends - 06/01/2018
« Excellent location and helpful staff »

Really friendly and helpful staff. Room was very comfortable and clean and hotel in excellent location

AccorHotels certified review
Mrs L. S. Families - 01/01/2018
« Disappointing »

The rooms are very small. The beds are ok, but even their privilege rooms were very small. The bathrooms had no individual shower. No hooks to hang anything. No dressing table to sit at to do your hair and make up. Breakfast expensive for what was on offer. Noisy hotel and no parking facility and staff didn’t really help in loading or unloading bags!!

AccorHotels certified review
Anonymous Couples - 29/12/2017
« Very good »

A very pleasant hotel, perfectly located in the very centre of town.

AccorHotels certified review
Wendy S. Families - 26/12/2017
« The hotel is well lit cater. The heating was way too high. We were charged for wine when we had a voucher and having queried this at check out we were still charged ! »

Overall good.

AccorHotels certified review
St Families - 24/12/2017
« Clean, Functional »

No complaints. Generally clean and functional

AccorHotels certified review
Peter A. Couples - 20/12/2017
« Good location but hotel needs some attention to the experience. »

When checking in we were told breakfast was served until 12:00. The next morning we found this wasn't true and so missed it. Our room was like an oven, the airco was actually heating the room despite the temperature turned down - It was very unpleasant to sleep in and since it was zero degrees outside it was not practical to leave the window open. The rooms are also extremely small. On the final morning we found it was "raining" in out bathroom - obviously water was leaking from the room above and totally flooded out bathroom. It was difficult to get washed and we did hope it was not toilet water dripping! Overal really quite an unpleasant experience.

AccorHotels certified review
Godefroy M. Families - 20/12/2017
« Customer satisfaction first ! »

The hotel ensured we could get our rooms easy as we were coming from the UK for a family reunion. In addition, we were a total of 6 rooms with 11 adults and 6 children. The personnel was very friendly and ensured that we could get together for breakfast by cleaning the tables rapidly.

AccorHotels certified review
Clive M. Couples - 19/12/2017
« Clive M. »

Very pleasant hotel and in a great location to explore all of the sights of Lille. Clean and comfortable room and very helpful and friendly staff. We did not have breakfast in the hotel as we felt E17.90 was very over priced for a continental breakfast. We had breakfast in the local cafes, of which there were many, and these were far more reasonably priced.

AccorHotels certified review
Graham E. Couples - 18/12/2017
« Disappointed at the quality of room and general shoddy appearance. »

Ideally situated hotel, with friendly helpful staff. However the hotel has made superficial and cosmetic changes in a futile attempt to disguise the true nature of a product. The room/hotel was in essence old. Old fitments, handles, doors, windows covered in colourful decoration that did not work. Our room had a very small wardrobe, box for fridge, box for the safe. Overall the room, corridors and feel of the hotel did not make me feel good at all and I would struggle to recommend especially at the prices on display. This is not a 4 star hotel.

AccorHotels certified review
Michael, U. Couples - 18/12/2017
« Central Lille Gem »

As a returning guest it is always a pleasure to stay at Mercure Lille Centre Grand Place. A great location close to all activities, particularly at the time of the Christmas market, and close to a large selection of wonderful restaurants. The staff are friendly and welcoming. Thank you for making our weekend away special and memorable.

AccorHotels certified review
Justin Business - 18/12/2017
« Centrally located, comfy room. Not so excited about the restaurant »

The room was a reasonable size, the bed was comfy, the heating worked, the bathroom had everything I needed. I was not keen on the "restaurant", which was a self service buffet with very limited choice.

AccorHotels certified review
Peter H. Couples - 17/12/2017
« Great Location, Depressing Hotel, Horrible Experience »

Depressingly small room, the curtains were hanging off, the wardrobe door didn't close properly, no drawers to put your drawers in, plastic cups and lolly sticks for administering in-room coffee, no real restaurant, poor looking bar area, no on-site parking. And they took a spend deposit of 350euros. What can you spend that on in this hotel? I Spent nothing and it took 5 days for the money held to be released back to my bank account. Need I say more?

AccorHotels certified review
Claire Couples - 17/12/2017
« Great hotel in great location »

Hotel was in an ideal location to explore Lille. Room was nice and a good size. Staff were nice and friendly. The only problem was we were charged for breakfast even though we didn't have it but staff removed this straight away before charging us our final bill.

AccorHotels certified review
Emma Families - 17/12/2017
« Good »

Good location and breakfast.

AccorHotels certified review
Keith S. Couples - 16/12/2017
« Friendly and attentive staff , great location. »

A very enjoyable stay and would recommend to anyone wishing to come to Lille. Room slightly cramped but this was no major problem. Very central location.

AccorHotels certified review
Kathryn Couples - 15/12/2017
« One night stay »

We were in Lille for Christmas shopping and some nice meals. The hotel is in a perfect position for shops and restaurants and is only a short walk from Eurolille.The hotel is quite luxurious but our bathroom and toilet were very compact. The breakfast was excellent with a very wide choice of food and beverages.

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