Hotel - Mercure Lille Centre Grand Place Hotel
Mercure Hotel Mercure Hotel

Mercure Lille Centre Grand Place Hotel

4.0/5 1,201 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Reduced mobility rooms
  • Pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Choose from different room categories: a Standard Room or a Superior Room to take advantage of a wider range of services.

  • 101 rooms
  • 101 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 5,343 reviews

Our guest reviews for Mercure Lille Centre Grand Place Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,201 reviews
Prof.dr.med M. O. Business - 17/07/2018 AccorHotels certified review
« my mobile phone and tablet Pc were stolen »

l came to Lille for a medical meeting.Only within one hour after l checked in my mobile phone and tablet were stolen from the room while l left them charging at the wall outlet.l spend the next day at police department.l had to cancel my phone connection for international calls.l could not register to my meeting and l could not manage to attend it. Hotel management keeped us waiting and they told us they will report it to their insurance company.After 20 days the insurance company wrote us to tell they carry no responsibility. This hotel is not a safe hotel.They have no camera at the flats.Not ony your goods your life may be also in danger

Chris Couples - 15/07/2018 AccorHotels certified review
« nice »

Very nice - rooms a little too small but everything else was very pleasant.

Christine J. Couples - 15/07/2018 AccorHotels certified review
« The Hotel had everything we expected for 4 star »

We have stayed in Lille last year but this time we thought the hotel facillities were great ie a safe- a fridge a hairdryer that worked and a sink and shower that was up to standard plus air con which we could control and the location was central to where we wanted to be.

Anonymous Couples - 13/07/2018 AccorHotels certified review
« Maria at the front desk was very helpful »

My wife's father suddenly died in the United States my wife had to fly back immediately for the funeral Maria at the front desk was very helpful letting us use her phone and helping answer any questions that made us make the trip possible your company is very lucky to have an employee such as Maria that cares enough to help others in need

M. Solo - 11/07/2018 AccorHotels certified review
« Good place to visit Lille »

Nice stay and Good place to visit Lille Modern stylish hotel Great breakfast buffet with local dishes

Kela Couples - 10/07/2018 AccorHotels certified review
« Comfortable hotel in an excellent location. »

Friendly welcome and excellent facilities in the heart of the city.

Radka Couples - 10/07/2018 AccorHotels certified review
« perfect location in Lille centre »

it was a short stay, just for one night, but it was pleasant, the location is perfect in the centre of Lille, with a parking garage just round the corner, breakfast was delicious (I love the scrambled eggs French style) the breakfast area is furnished like a kitchen, really nice!, the building is beautiful, the rooms are modern; one small remark about the bathroom- it was minimalistic, there I had expected some more details for a 4-star hotel, for example not plastic cups, but normal glasses, and maybe some toiletries, like mini soap, shower cap, body milk, etc. thanks to the online check in process we could check in to our room earlier which was nice, we appreciated it!

Simon F. Business - 09/07/2018 AccorHotels certified review
« Centrally located friendly team »

Overall the hotel is great with a good team from reception through to room cleanliness. The only downside (every week) are the scrambled eggs. I usually have breakfast between 6:30-7:30 and the eggs are kept in a pan on the stove. Nearly always not hot and not cooked. The breakfast staff say I should microwave the eggs to cook them. Not good! If only this one thing could be solved - everything else is great.

Marilyn Friends - 09/07/2018 AccorHotels certified review
« Veryconvenient and comfortable hotel »

Pleasant and helpful staff, very well situated hotel.

Professor M. D. Friends - 08/07/2018 AccorHotels certified review
« Great customer service and fantastic location »

All 4 of us had a great time - rooms were on the small side and please leave more milk for the English in the bedrooms but other than that everything fine Customer service was excellent especially the bar staff and reception staff. One of our group can get very anxious but they were able to reassure her lent me a stick when I left my walking stick at home until I could buy one - thank you !

Paul C. Couples - 06/07/2018 AccorHotels certified review
« Check in had no idea »

Check in was painful, slow and they had no idea I was a Silver member who had booked through the website, despite my actions. Not only was I asked for a €100 deposit, which is still showing on my account 60 hours after check-out, they only offered one drink when riles say one per guest. I expect better than this and I am not happy.

Mr G. Couples - 05/07/2018 AccorHotels certified review
« A good hotel in the City Centre »

We have stayed here many times it is always very pleasant

Keita Business - 04/07/2018 AccorHotels certified review
« Good stay as usual, but flexibility needed to improve »

Always good moment : staff is nice and helpful, room is clean and comfortable, and location is perfect. However, I ask for improvement on flexibility. It's linked to a case during this stay: - I double booked the rooms in booking.com (not refundable), which was my mistake. - booking.com asked me to contact Mercure Lille Centre Grand Place directly to see whether it's accetable to cancel for free. - Actually I did accordingly around 1 week before my stay, while the reply (by e-mail) was that there is nothing can be done. - As a result, I double paid the hotel fees. I thnik it should be more flexible, especially the cancellation was asked 1 week ahead instead of 1 or 2 day. Anyway, it's a good stay as usual. Thanks.

Nico S. Families - 02/07/2018 AccorHotels certified review

Friendly staff and pleasant room.

Anonymous Couples - 25/06/2018 AccorHotels certified review
« A good stay in a very well located hotel »

Overall we had a nice experience staying at the hotel. Very friendly personnel, clean room and an excellent location to visit the town of Lille. Some points that could be improved: - The space for the breakfast buffet is somewhat too small (but the breakfast is ok !) - A bit outdated tv-set (switching slowly between channels) and a lack of foreign tv channels. No big deal for us, as we watch tv only occasionally

Simon A. H. Couples - 24/06/2018 AccorHotels certified review
« Great place to stay »

Staff very friendly. Breakfast extremely enjoyable. Great location for station and old town. Slightly quirky room on 5th floor (bit noisy with live bands outside on Thursday night). Comfortable bed.

Pegasus Families - 19/06/2018 AccorHotels certified review
« Not so good »

Parking was not directly connected to the hotel, and there was not clear drop-off zone in front of the hotel. The hotel did not inform me about parking which I asked before I arrive there, and a staff gave me wrong information about parking garage, so I had to carry bags about 300m from parking garage to hotel. They asked 50 Euro deposit when I checked in. Even though that charge was canceled when I checked out, I did not like that. The hotel was old, and not so clean. The location was good.

Andréa M. Business - 19/06/2018 AccorHotels certified review
« Very good! »

It was my first visit to this city with so marvelous things to see, learn and enjoy! The hotel was great. Perfect localization. The room was really confortable and the amenities worths.

Anonymous Couples - 18/06/2018 AccorHotels certified review
« Comfortable,clean and very good value with really nice breakfast included. »

Everything fine except really loud noise of late night revellers which prevented good night.’s sleep due to room overlooking the square.

Philippe B Couples - 12/06/2018 TripAdvisor review
« Good stay »

Everything was fine and the staff was good and friendly. The only negative point was some noise during the first night coming from the music of the ground floor. The TV screen could be larger for a junior suite (we have been upgraded).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe, All the staff thank you for your very nice feed back about them !!! See you soon ! Delphine Baudry - General Manager Mercure Lille Centre Grand Place

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