Mercure Lille Centre Grand-Place Hotel 4 stars

TripAdvisor rating 4.0/5 1,369 reviews
Mercure Lille Centre Grand-Place Hotel
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

In the city center right next to Old Lille, and just steps from the Lille Flandres and Europe train stations, the Mercure Lille Centre Grand Place team welcomes you and will help you discover its Cusine Lounge! Paid public car park .218 yd - Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Lille Centre Grand-Place Hotel

2 boulevard Carnot
59000
lille
france

Tel: +33320147147

Fax: (+33)3/20147148

Contact email

Check-in from 15h00

Check out up to 12h00

  • LILLE CENTRE :   1 RIHOUR/GARE FLAN

  • By plane

    LILLE LESQUIN At 15km / 9.32 miles

  • By boat

    CALAIS At 90km / 56.25 miles

  • By car

    AUTOROUTE A1 At 3km / 1.88 miles

  • By car

    AUTOROUTE A22 At 12km / 7.5 miles

  • By car

    AUTOROUTE A25 At 5km / 3.13 miles

  • By train

    LILLE EUROPE At 0.8km / 0.5 miles

  • By train

    LILLE FLANDRES At 0.5km / 0.31 miles

GPS :50.638104, 3.065183

Our accommodations

Choose from different room categories: a Standard Room or a Superior Room to take advantage of a wider range of services.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

Cuisine Lounge

Photo non contractuelle / Strictly non binding

Relax in our cozy, laid-back bar and choose from its selection of Mercure wines. Try our cocktails and gourmet wines, or share a charcuterie platter with friends. Our team is always there to greet you with a smile!

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 45

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
Mercure Lille Centre Grand-Place Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

7,115 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,369 reviews

GREAT LOCATION, WONDERFUL STAFF, VERY GOOD BREAKFAST...

Customer review rating 4.2/5

Ramazan Y. Business - 07/11/2019 Confirmed reviews AccorHotels

I STAYED IN THIS HOTEL BEFORE AND ALSO IN OTHER ACCOR GROUP HOTELS. THIS WILL BE MY FIRST CHOISE IN MY NEXT VISITS, FOR SURE. ALL MY SPECIAL REQUESTS WERE SATISFIED. THANKS.

Great location, nice rooms, good service, good value

Customer review rating 4.2/5

Fshk Friends - 03/11/2019 Confirmed reviews AccorHotels

Very good. Only minor quibble is paper cups for the kettle instead of china ones and, as I remember, only herbal tea, or coffee? No "proper" tea. Would recommend and would stay there again.

ok

Customer review rating 4.2/5

P. Couples - 28/10/2019 Confirmed reviews AccorHotels

The room on the 5th floor was small It was cold in the breakfast restaurant, Sunday morning at. 7.00 that was cleaned in the restaurant on Sunday morning at. 7.00 - noise The staff was 1 class Otherwise, a nice place

Very Good

Customer review rating 4.2/5

Steve H. Friends - 28/10/2019 Confirmed reviews AccorHotels

Enjoyed our stay, great service and very helpful and polite staff.

Loved it!

Customer review rating 4.2/5

Douglas B. Couples - 28/10/2019 Confirmed reviews AccorHotels

Lovely quiet clean room with quirky decor, a lovely shower and only a short from Grand Place and the railway station

Clean, tidy, a little cramped, no sink in toilet

Customer review rating 4.2/5

Ken W. Couples - 25/10/2019 Confirmed reviews AccorHotels

The stay was fine, as we were only staying for 1 night the small room was ok. The staff were polite. the breakfast was good. However there was no means of washing hands in toilet

Week-end

Customer review rating 4.2/5

Olivier Couples - 24/10/2019 Confirmed reviews AccorHotels

Week-end en couple

A good central hotel

Customer review rating 4.2/5

Sutton K. Solo - 23/10/2019 Confirmed reviews AccorHotels

The room although small was comfortable and clean. The bathroom was very good. The breakfast was also good, although there was no decent British Vreakfast Tea. The only disappointment was the bar. Poor selection of drinks and nothing to encourage its use. But I will stay again

Good hotel in a central location

Customer review rating 4.2/5

Enrique Couples - 20/10/2019 Confirmed reviews AccorHotels

A warm welcome from the staff , with a room upgrade and a welcome drink .

Pleasant start stay

Customer review rating 4.2/5

Grant P. Solo - 15/10/2019 Confirmed reviews AccorHotels

Very happy. Quirky little room and decent facilities. Great central location.

Nice hotel & great location

Customer review rating 4.2/5

Grace Families - 06/10/2019 Confirmed reviews AccorHotels

Last minute booking. Good, central location. Warm welcome by reception staff. Reception, lounge and dining areas were nice. We used lounge quite a lot. Hotel room decorated well, room had little Juliette balcony and you could see the Opera building. Good shower room. (Step up, bit of a trip hazard. Just had to remember it was there).

Very enjoyable. Great location.

Customer review rating 4.2/5

Anonymous Couples - 02/10/2019 Confirmed reviews AccorHotels

We enjoyed our stay and the gift you left for my partner's birthday on our arrival was a very thoughtful and much appreciated gesture. We had stayed before and will be back again. The only negative was that the lift was not working which meant we had to lift our bags to the first floor - a bit of extra exercise!

Nice hotel but....

Customer review rating 4.2/5

Paul W. Couples - 01/10/2019 Confirmed reviews AccorHotels

This is a nice looking hotel set in a good location behind the Opera House and about 100 metres from the Grand Place. It is about a 5 minute taxi ride from Lille Europe station (7 euros) and there are plenty of places to eat within a short walk. On arrival reception staff were friendly and check-in was smooth as I had checked-in online. We had a junior suite, which was clean, a good size and had two balconies. The bed was large and comfortable, the room also had a sofa, fridge, safe and TV – so we were pleased with the room. Breakfast was a bit expensive at 18 euros each, but there was a decent selection of cooked and cold food on the buffet, so no real complaints there. Overall we enjoyed our stay at the Mercure and would probably return there on our next visit to Lille. I would have given it 4 stars but... 1. When we arrived the lift was not working and when we left 4 days later the lift was STILL not working and there had been no evidence of any attempt to repair it. This meant every time we went out or went to breakfast we had to walk up two long flights of stairs. On arrival and departure we were expected to carry our luggage up and down the stairs, no offer that staff could carry the luggage. As someone who had recently had a heart bypass operation, I found this a bit of a struggle. 2. There were some minor annoyances with the room that didn't spoil the holiday but highlighted a lack of care by the hotel – an extractor fan and a light didn't work the whole time we were there (obviously no one checks the rooms after they have been serviced). The toilet was separate from the bathroom on the other side of the room, but there was no washbasin in the toilet. Finally they give you disposable cups rather than proper cups, clearly Accor Hotels are not that environmentally aware.

Ideal

Customer review rating 4.2/5

Erick Couples - 25/09/2019 Confirmed reviews AccorHotels

Everything was exactly as we expected.

Ok

Customer review rating 4.2/5

Anonymous Couples - 18/09/2019 Confirmed reviews AccorHotels

Good room. Slow check in

a bit disappointed

Customer review rating 4.2/5

D. G. Business - 18/09/2019 Confirmed reviews AccorHotels

bathroom and bed were OK but the room was too small The TV was not properly working The room had a view on the internal court

We stayed two nights, out room, checkin and breakfast were all very good.

Customer review rating 4.2/5

Beverley J. Families - 14/09/2019 Confirmed reviews AccorHotels

We stayed two nights, out room, checkin and breakfast were all very good.

Perfect location as a base to explore Lille by foot.

Customer review rating 4.2/5

Johnny B. Couples - 11/09/2019 Confirmed reviews AccorHotels

Hotel staff really friendly, nice relaxed atmosphere., decent and ample buffet breakfast. Nice lobby area to chill between trips out. Rooms clean. Love the bedroom grand balcony windows. A few little pointers for an even better stay would be: Mugs in room instead of paper beakers and glasses in bathroom. Promote daytime buffet and snacks available in lobby.

Good apart from the bathroom

Customer review rating 4.2/5

Gary N. Couples - 11/09/2019 Confirmed reviews AccorHotels

Excellent check in - the gentleman on reception was very helpful, friendly and efficient. Room was as expected part from the bathroom. Ridiculous design with the toilet in the wardrobe. If you sort this out would be a much better experience.

Nicely located hotel with friendly staff with a minus for the mattress that needs replacement ....

Customer review rating 4.2/5

Frederic D. C. Couples - 10/09/2019 Confirmed reviews AccorHotels

The hotel has a great location and friendly staff at all times. We booked a quiet room as high as possible as we needed to rest. The friendly receptionist could only help us to get room 401, not the top floor and a room located next to the elevator. Despite that the room as such , its location was OK. The modern bathroom could use a good cleaning (mildew in the corners and floor) and reparation (utility under the tub was loose). When arriving at night we had to notice the upper-mattress was really not good enough for a decent sleep ( it was like sleeping on a damaged road and the airconditioner did really not do it's work properly (it made a lot of noice but did not really cool down the temperature. On top off that we noticed lots of mosquitos in the room (probably the previous guests tried to cool down the room by opening its large windows. The superior room did not meet our expectations at all. On the breakfast side we enjoyed the simple french buffet. We do think that it's a shame the croissants were not the real french croissants but reheated overs rolls. Too bad. Having said the staff was at all times friendly and that is the real plus of this hotel beside it's location.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in lille