Hotel - Mercure Lille Centre Grand Place Hotel
Mercure Hotel Mercure Hotel

Mercure Lille Centre Grand Place Hotel

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4.0/5 1,091 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different room categories: a Standard Room or a Superior Room to take advantage of a wider range of services.

  • 101 rooms
  • 101 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,325 reviews

Our guest reviews for Mercure Lille Centre Grand Place Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,091 reviews
TripAdvisor review
Dan S Couples - 08/11/2017
« Wonderful stay »

Although I stayed only one night, the hotel is excellent. It's located just in the center, very close to everything. As a Gold member, I received every benefit possible, something that happens very rarely with Accor hotels. The room is not very big but it has everything you need. The bed is comfortable and the memory pillow was just great. The breakfast room has quite a funky look, you get the impression you are in a large kitchen. The food variation was ok, nothing extraordinary. I would definitely stay here the next time I come to Lille

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dans S, And we are definitely waiting for you very soon !!! Thank you very much ! Best regards, Delphine Baudry - General Manager

AccorHotels certified review
Anonymous Friends - 07/11/2017
« good »

good

AccorHotels certified review
Mr D. Friends - 07/11/2017
« Globally satisfied »

Quiet, nicely decorated, clean room and bathroom, in the very heart of the city. The room was a bit small and the metallic bed frame could have been a bit better. A coffee machine would also have been a plus, but overall I was quite happy. I would have like access to pain killers for my migraine, but I understand from the night guard that this is illegal in a hotel.

AccorHotels certified review
Anonymous Couples - 06/11/2017

Tel qu'on l'attendait

AccorHotels certified review
Françoise Families - 06/11/2017
« Wel situated. Confortable »

Experience was as expected

AccorHotels certified review
David Couples - 05/11/2017
« Pretty Good »

We had to change rooms because of the peculiar geography of the one we were allocated (418). After moving to 520 it was fine.

AccorHotels certified review
Tim Couples - 31/10/2017
« Fine »

It was OK, room was clean although a bit small. Very disappointed with the breakfast that was sent to the room. Fruit = 1 apple

AccorHotels certified review
Anonymous Business - 30/10/2017
« Clean, what I expected. »

Hotel was convenient for my business. It did what I wanted and the staff were friendly and helpful.

AccorHotels certified review
Mp Business - 30/10/2017
« Lovely Staff, Beautifully Clean Hotel. »

The staff were very friendly and helpful (and were kind enough to speak English to compensate for my terrible French) The Hotel was very clean and well decorated. The only downfalls were small rooms and breakfast could have been a bit more varied. But a very pleasant stay overall.

AccorHotels certified review
Paddy Couples - 28/10/2017
« Great location Friendly staff »

This was our visit to Lille. We were made feel very welcome by the receptionist. The hotel staff were all helpful and we found this was the same with all the people who we met and talked to. Would definitely recommend and we will return.

AccorHotels certified review
Anonymous Business - 23/10/2017

The bed was extremely comfortable and the room was quiet, so I enjoyed good sleep. Some of the other furniture felt a little basic (a simple bedside table rather than cabinet, no drawers) but everything was functional. Great location in Lille. There were a lot of mosquitoes in the room, lobby and restaurant - staff often saw us trying to wave them away but appeared to find it funny and did nothing to help - there didn't seem to be any effort to use repellent or do anything to get rid of them. Otherwise a pleasant stay.

AccorHotels certified review
Anonymous Couples - 21/10/2017

Another very enjoyable stay at this excellent hotel. .

AccorHotels certified review
Roger R. Couples - 17/10/2017
« Great experience in Junior Suite #502 »

Thank you for the upgrade to Suite #502 on the highest floor of the Hotel Mercure, with beautiful view on the Grand Place.

AccorHotels certified review
Cj Couples - 16/10/2017
« Comfortable rooms, friendly welcoming staff. »

We arrived early afternoon, but room was not ready, as it had been full over weekend. We knew the hotel, just sat in lounge with a glass of wine. Not a problem. Not long to wait to receive our request, a room with a walk in shower on second floor. Very nice. Thank you. This is the fourth stay here. Short taxi from Eurostar and handy for everything.

AccorHotels certified review
K. Business - 15/10/2017

My bathroom was for handicapped. As a result the shower was Next to the toilet with no curtain or door. Everything got wet which was awful. The toilet seat , toilet paper, the entire bathroom floor. Even for handicapped people this is not appropriate.

AccorHotels certified review
Ad Families - 11/10/2017
« Excellent Locatioin , But small rooms and some issues not manged well. »

The hotel and location is lovely and would visit again However I did find the bed rooms very small and hard to walk around the bed especially with the TV hanging on the wall at the end of the bed. We had no English news during the stay and we did raise this on night we arrived that BBC world was not working but this was not fixed in the 3 days we stayed. I understand we are in another country and we do not want lots of English channels but in an international hotel you would expect 1 channel in English.

TripAdvisor review
Business - 09/10/2017
« Great location and nice hotel »

This hotel is just behind the Opera, so it is close to all cafes, shops, and landmarks. Very cute room and spacious bathroom. Nice and quiet. Very nicely decorated, and the staff was very friendly indeed.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you, thank you, thank you r2001roberto !!! We hope to see you again very soon !!! Delphine Baudry - General Manager

AccorHotels certified review
Michel Couples - 08/10/2017
« OK, some small remaks given at reception, but overall ok. »

Ok, but some small remaks given at reception, but overall ok. Why does my stay not appear on my acount of 'le club Accor'?

AccorHotels certified review
Federico V. Business - 07/10/2017
« Less than expected »

Room cleaning and maintenance insufficient, bathroom split in two ( one very small only with wc and the other with shower and lavatory) is more of an old three stars hotel.

AccorHotels certified review
Silva M. Couples - 03/10/2017
« Not bad »

We had a very good stay till we had issues with people smoking on our floor. Then there were dead very large mosquitoes on the ceiling left there for some time. Then we had an issue with dirty pillow cases. We notified the desk before leaving.

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