Hotel - Mercure Lille Centre Grand Place Hotel
Mercure Hotel Mercure Hotel

Mercure Lille Centre Grand Place Hotel

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4.0/5 1,144 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different room categories: a Standard Room or a Superior Room to take advantage of a wider range of services.

  • 101 rooms
  • 101 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,729 reviews

Our guest reviews for Mercure Lille Centre Grand Place Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,144 reviews
AccorHotels certified review
Adi Couples - 13/02/2018
« Well located »

Lovely hotel in the city centre and spotless clean.

AccorHotels certified review
Genevieve E. Couples - 12/02/2018
« comfortable, friendly, helpbul, quality accommodation »

Well placed, comfortable hotel. The staff was friendly and helpful. We are sorry we didn't have time to taste the bar food offered everyday if wanted, at a moderate price. Would come again.

AccorHotels certified review
Deborah Couples - 12/02/2018
« Great city centre location »

Warmly welcomed at 1.30am and helped with parking. Beautiful architecture, quirky decor and large room with good sized bathroom. Nice to have tea making in our room. Ample choice at breakfast with hot food remaining hot!

AccorHotels certified review
Eric A. Couples - 08/02/2018
« Excellent all round »

Good location, very friendly staff, excellent breakfast Upgraded to a junior suite which was lovely

AccorHotels certified review
Camille D. Couples - 06/02/2018
« Comfortable »

I had a good experience at Mercure Hotel Grand Place Lille. However, I believe there is a small defect in the Air Conditionning system in room 412 (when put at less than 20 degrees, it felt like a sauna). Nonetheless, opening the window made it cool down. Comfort is present and the breakfast was excellent

AccorHotels certified review
Colin A. S. Couples - 06/02/2018
« Perfect Hotel in a Perfect Location »

Like most of us, I’d checked the Tripadvisor ratings most of which were complimentary. However, I’ve booked hotels all over Europe which have turned out to be nothing like their high score. This is a rare occasion when I have to convey that the Mecure Lille Centre Grand Place is a beautiful hotel and it’s location cannot be beaten. Our room overlooked the Opera house, the room was bright, clean and well appointed. All the staff were friendly and helpful. It’s just a 10 minute walk from the Eurostar station and you wake right in the heart of Lille’s beauty. The hotel is however nicely positioned just off the main square, therefore making it peaceful. Honestly, I couldn’t recommend anymore highly. Book it and you won’t be disappointed. I rarely give reviews but they deserved it.

AccorHotels certified review
B. Couples - 06/02/2018
« Satisfied »

1 nigt very noisy,discotheek,we did not sleep

AccorHotels certified review
Michael W. Couples - 06/02/2018
« Very pleasant stay »

Quiet, comfortable room. Pleasant, friendly staff. Very conveniently located, close to the centre of the Old Town and adjacent to undergroud parking.

AccorHotels certified review
P D. Business - 04/02/2018
« Great »

Location, staff, room, food - all v v good and recommended for anyone visiting Lille.

AccorHotels certified review
Ian A. Business - 30/01/2018
« Nothing more than ok »

Location great Room we had was very small for two people you could hardly move , which meant bathroom was also on small side very cramped. Breakfast was very busy between 9 - 10 am little room to sit . Little organisation amongst staff , a lot of the food available was empty not enough refilled , very disapointing for a first stay at this Mercure

AccorHotels certified review
Mr T. C. Couples - 28/01/2018
« Very satisfied during my stay. !! »

The stay was very enjoyable and we had some interesting experiences discovering new things in Lille.

AccorHotels certified review
D N. Families - 22/01/2018
« Not a 4 star experience »

The Room was very small for 2, there was only space for one bedside table.There ws only space for a chair and a cheap plastic table, so it was hard to see how you could have your breakfast in your room if there were 2 people staying.A plastic disposable cup is still a cheap plastic cup even if it has Mercure printed on it.I have never seen such cheap quality toilet paper even in 2 star hotels.Having said that, the room was quiet.The decoration I suspect is not to everybody’s taste.The large pictures are quite garish and not in keeping with architecture of the lovely old building.There are not enough chairs and tables for breakfast so residents have to use low slung coffee chairs and tables which are out in the foyer.Having said that,the breakfast was fine The hotel is very close to all amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan N., Thank you for taking the time to tell us about your experience at the Mercure Lille Centre Grand Place Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine Baudry Directrice

AccorHotels certified review
Prp M. Couples - 21/01/2018

Very frienly and hard working personel. There is some renovation to do. As example: the door of our room stuck and made much noise. The hotel is not new but very clean. Breakfast: The scrambled eggs, bacon en sausages were cold. The other things were very good en fresh. A lot of choise.

AccorHotels certified review
Bruce E. Friends - 20/01/2018
« Friendly Staff, small rooms, okay breakfast but centrally located. »

We have travelled all over Europe and I have to say your hotel was just okay. The rooms were very small for two guests. The Shower was so low that my 6'3" son could barely stand straight to take shower. Also in the shower the pre mounted squeeze bottle of soap/shampoo is something I thought I would only see in a much cheaper hotel. The breakfast was okay. But it was the same everyday. The location was great. Very central to all we wanted to see and do.

AccorHotels certified review
Khalid Business - 18/01/2018
« Lovely hotel in the heart of Lille »

Lovely hotel in the heart of Lille, with nice breakfast and friendly staff

AccorHotels certified review
Deana S. Couples - 11/01/2018
« Unhappy with Service and Accommodation »

There was dried blood on to f the sheets when we arrived - no apology - we had to ask for a new room Asked for a recommendation for a restaurant - none open and told to look around in town (what kind of hotel doesn't know this info?) when we arrived back we found the hotel serves food! I will never go back there again - the one in Rouen is a 100 times better

AccorHotels certified review
J&l Families - 09/01/2018
« Stay below expectations »

Ambiance quite dark, but the quality of the bed was quite good. Breakfast was just normal, below the quality and variety of other Mercure hotels.

AccorHotels certified review
Henry W. Couples - 09/01/2018
« Mr Henry W. »

Had a pleasant stay at the Mercure, a perfect base for our short trip to Lille. Right in the centre and near the train stations.

AccorHotels certified review
Petra Couples - 06/01/2018
« Good location, place itself very noisy; you can hear every noise in the hotel. »

Overall experience was good for the price we paid. We just found walls to be very thin, e.g. could hear people walking above your room, closing doors.

AccorHotels certified review
Est Friends - 06/01/2018
« Excellent location and helpful staff »

Really friendly and helpful staff. Room was very comfortable and clean and hotel in excellent location

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