Hotel - Mercure Lille Centre Grand Place Hotel
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Mercure Hotel

Mercure Lille Centre Grand Place Hotel

2 boulevard Carnot 
59000  LILLE
FRANCE

1,064 reviews
TripAdvisor Rating Based on 1,064 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different room categories: a Standard Room or a Superior Room to take advantage of a wider range of services.

  • 101 rooms
  • 101 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,097 reviews

Our guest reviews for Mercure Lille Centre Grand Place Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,064 reviews
AccorHotels certified review
Cynthia L. Couples - 19/09/2017
« Lovely hotel, fab bathroom. »

The room was really comfortable, the bathroom was amazing. Breakfast was delicious and plentiful. And staff were courteous an helpful

AccorHotels certified review
Anonymous Business - 18/09/2017

Thé hotel is clean well managed and the staff are very courteous and friendly- my only frustration is that it's not possible to credit my Platinum card with any points. I use the Accor group hotels 2 to 3 days every week and because my employer uses a booking agency this can, though not always, cause a problem with points allocation. Clearly this will affect my preference when selecting hotels

AccorHotels certified review
Filipe F. Solo - 16/09/2017
« The hotel does not acept my accor card »

In the check-in process i present the Accor card and the hotel said that the card cannot be accepted, neither respected their conditions (Free Drink, Upgrade and late checkout)

AccorHotels certified review
Linda I. Families - 12/09/2017
« Clean, comfortable, cheerful and central. »

The rooms were cheerful and bright, and very comfortable. The staff were friendly and helpful, and the breakfast was good. It was also great to be so central. As a tea drinker it would have been good to have some tea bags for normal tea, and milk sachets in the room, but apart from that everything was fine.

AccorHotels certified review
Mr G. W. Couples - 07/09/2017
« Gordon W. »

The hotel staff were very friendly and helpful. The room was clean and comfortable but on the small side. Proper crockery i.e. cups would be far better than paper for tea and coffee in the rooms. The location of the hotel is perfect.

TripAdvisor review
Family - 07/09/2017
« Nice hotel - shame about the mosquitoes »

We have stayed at this hotel many times over the years, mainly for the Braderie. The location is excellent, staff very good and an ideal choice. In recent years, however, our stay has been spoilt by the presence of mosquitoes in the room. Despite the mauds spraying with Raid and buying our own spray, my wife and I were both afflicted with many bites. The weather was not exceptionally hot. - it just seems to be a perennial problem. Some kind of deterrent needs to be provided by the hotel. Having said that, I would still recommend this hotel to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear johngH5985HK, Thank you so muche for your recommendation ! See you next year for the famous Braderie ! Kind regards, Delphine Baudry - General Manager

AccorHotels certified review
Sarannah L. Couples - 06/09/2017
« Lovely stay in Lille Mercure »

Lovely Comfortable room, very quiet, lovely cityscape from the bedroom window. Loved the decor - artistic. Breakfasts fab. Helpful staff. And in the city centre too.

AccorHotels certified review
Anonymous Families - 06/09/2017
« Bad »

Your administrauion is so poor that you incorrectly double charge for rooms on departure . Very poor.

AccorHotels certified review
Jane A. Families - 04/09/2017
« Excellent stay »

Lovely hotel in a great location. All staff very friendly, good breakfast in a very pleasant environment. Good sized and well equipped room and bathroom (we paid extra for a premiere room). 10 minute walk from the Eurostar terminal.

AccorHotels certified review
Elinor D. Couples - 17/08/2017
« Poor service at the desk and breakfast facility and an astonishingly unrelaxing decor in the bedroom. »

We waited ten minutes at an empty desk on arrival and had to resort to telephoning the hotel to summon a member of staff. The bedroom was decorated in a very bizarre and unrelaxing scheme of black and red with what appeared to be a large 'triffid' growing up our headboard. The pillows were very thin and the mattress fairly firm. Excellent shower. Very pleasant and helpful bar staff in the evening but breakfast was poorly serviced with little thought to our needs or giving information. We left In some haste to meet an appointment the next morning, when the desk was still unattended and consequently were not able to pay our bar account which was settled by telephone the next day. The staff were unable to help with travelling times to Ypres or directions of any sort. We had a satisfactory night sleep but we're disappointed by the quality of service.

AccorHotels certified review
A A. Friends - 08/08/2017
« Miss A A. »

Very pleasant though the breakfast room could be improved. Some how the breakfast room was unfriendly and I did not think the facility really met expectations, particularly for guests wanting a luncheon or dinner. Your room staff were marvellous. Thank you.

AccorHotels certified review
Richard H. Couples - 26/07/2017
« Fine. The room was nice and the views good. »

WE liked the position of the hotel - good and central. It was clean and efficient. The bed was a bit hard though.

AccorHotels certified review
J M. Families - 25/07/2017
« A very welcoming and comfortable hotel stay in the centre of Lille »

Myself and my adult sons stayed for one night. We found the hotel very comfortable, with good sized rooms and attentive and knowledgeable staff. The rooms were quiet and the location of the hotel is convenient to the old part of Lille and to the train stations. Many restaurants in the vicinity cater to a range of tastes and budgets.The breakfast buffet was really good as well.

AccorHotels certified review
Mick D. Couples - 22/07/2017
« Short break in lille »

A great hotel . Friendly staff . Hotel has a good central location .

AccorHotels certified review
Satisfied T. Families - 16/07/2017
« GREAT WEEKEND IN MERCURE GRAND PLACE LILLE »

THE ROOM WAS PRETTY SPACIOUS COMPARED TO THE LAST ROOM I WAS GIVEN. THE RECEPTION WAS VERY NICE, FRIENDLY AND HELPFUL. WHEN I TOLD HER MY TRAIN WAS AT 3, SHE EVEN ALLOWED ME A LATE CHECK OUT BECAUSE IT WAS SUNDAY AND QUIET. ROOM IS CLEAN. THE BATHROOM DOOR NEEDS A LITTLE FIXING, PRETTY LOUD TO OPEN. BREAKFAST COULD DO WITH A LITTLE VEGETABLE. GREAT TO BE ABLE TO BOIL EGG TO YOUR LIKING.

AccorHotels certified review
Anonymous Couples - 16/07/2017
« Friendly hotel in good location. »

Quiet hotel, efficient staff.

AccorHotels certified review
Rick Couples - 12/07/2017
« Satisfactory »

The staff all seemed very nice,we did request extra pillows for my partner as she is pregnant before we arrived however we had to ask again when we got there.its not a big problem but someone did say they would be there. My deposit that I left still hasn't been returned to me which is annoying especially the fact that was 2 days ago since I left, I would like a confirmation email when this is sorted to as.. if you could. Thank you

AccorHotels certified review
Jackie Families - 10/07/2017
« Very accommodating, pleasant hotel and staff »

My sister and I stayed for four nights. The first room was a little small so we asked for a larger one, which was granted, and we moved in the next day. We were very pleased with the hotel's response. The reception staff were very helpful at all times with directions and all sorts of questions we had.

AccorHotels certified review
Marilyn R. Friends - 04/07/2017
« A very conveniently situated hotel in the centre of Lolle with extremely pleasant staff. »

The hotel was very suited to our needs of having a base in the centre of Lille from which we could explore and returns to our hotel easily.

AccorHotels certified review
Stephen Solo - 27/06/2017
« Smelly reception & awkward room »

Terrible smell of raw sewage in reception upon arrival. Room has awkwardness. Shower fiddly, gel box comes off in your hands and auto air conditioning. Breakfast staff and area for serving a shambles at 9:30am on a Sunday. Empty food and rude staff when told about it.

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