Hotel - ibis Saint-Étienne - La Terrasse
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Saint-Étienne - La Terrasse Hotel

3.5/5 309 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pets allowed

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 9 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 85 rooms
  • 16 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Bathtub
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 796 reviews

Our guest reviews for ibis Saint-Étienne - La Terrasse

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 309 reviews
Noreen B. Couples - 03/09/2018 AccorHotels certified review
« Nice comfortable bed »

The stay would have been very good except for the automatic light in the bathroom. It is not good when you need the toilet during the night and the light comes on automatically - it is too bright and disturbed our sleep.

Frederic H. Business - 19/07/2018 AccorHotels certified review
« No sound insulation room 300 »

Bad night not at ibis level

Business - 20/06/2018 TripAdvisor review
« Quiet Hotel »

The hotel is quiet, located near the tram and shops. The reception staff and the restaurant bar are very nice and always available to help. On the other hand, the cleaning service leaves a lot to be desired, when I leave the no disturb sign hanging, they entered the room and cleaned. Another day I didn't have the sign, and they didn't go in to clean up. But come on, the hotel is quiet and okay.

FrankyCa Business - 05/06/2018 TripAdvisor review
« Business stay »

I went back to this hotel as it had a very good restaurant. This has changed. Prices have become too expensive. With the budget I have as a sales manager, I could only have a main course and a drink. Choice on the menu is limited too. I was there for 2 nights. Lowest price for a starter was 6 EUR (a quiche for the 2 evenings...). Other prices for starters started at 12 EUR. That's far too expensive ...

Gilles Business - 16/02/2018 AccorHotels certified review
« pas terrible! »

Bruyant

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur G., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Saint-Étienne-La Terrasse. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. Ainsi, nous avons prévu lors de prochains travaux de rénovation d'améliorer la qualité de l' insonorisation de nos chambres. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Nathalie D

Debra C. Business - 08/02/2018 AccorHotels certified review
« Perfectly acceptable »

Receptionist was most helpful and the restaurant was very good.

Anonymous Solo - 23/01/2018 AccorHotels certified review
« fine »

short and pleasant

Alex Business - 20/01/2018 AccorHotels certified review
« Old not clean »

You see what the hotel is like from the entrance.

Anonymous Business - 02/10/2017 AccorHotels certified review
« You get what you pay for »

Usually it is a good stay over. Everything is functional. Breakfast is too boring due to the standardized meal overall in IBIS chain.

Couples - 14/09/2017 TripAdvisor review
« A bit out of town but excellent tram service »

Very adequate hotel currently being facelifted. Good staff, very attractive restaurant/bar. There is an excellent tram system from right outside to the centre of town (about Euro 2.25 return pp) It runs every minute.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you because your satisfaction is our biggest satisfaction and the best thanking which we can receive from you. We remain at your disposal to receive you during next stays. Kind regards.

S M. Business - 03/07/2017 AccorHotels certified review
« Overly priced fir a crammed small room »

Very poor Dirty smelling Room Room so small, it was unpleasant to even be in the room other than to just speep the bathroom, not enough place to sit on the toilet oil without hitting the wall, Although non-smoking room, the room definitely had been smoked in several times. Room is so small there is nearly no way to move around the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Santiago M., Thank you for taking the time to tell us about your experience at the ibis Saint Etienne la Terrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, N.DESMERGER Assistant

Anonymous Couples - 27/04/2017 AccorHotels certified review

Standard room, very good breakfast and very good wifi. That all I need.

Anonymous Business - 03/12/2016 AccorHotels certified review

It was good. No problem , everything was working

Anonymous Couples - 15/11/2016 AccorHotels certified review

Nice team at reception but dirty floor/ very used

Anonymous Business - 21/10/2016 AccorHotels certified review

basic room, most excellent food

Anonymous Couples - 28/08/2016 AccorHotels certified review

excellente

Anonymous Business - 04/08/2016 AccorHotels certified review

Nice welcome

Anonymous Business - 13/04/2016 AccorHotels certified review

Very nice and helpful reception. Very comfortable room with very clean bathroom and with just enough parking space outside. I think I will stay there again.

Couples - 05/04/2016 TripAdvisor review
« Excellent, but!! »

Very nice staff, both friendly and helpful. Very clean throughout hotel. Super breakfast, variety, quality and plentiful. Coffee and fruit given also for our journey. Dinner on the other hand was thrown onto the plates (no presentation whatsoever). Poor quality, had salad with runny goats cheese on bread, either rock hard or rubbery. Chips were cold and certainly not freshly cooked. Certainly not Master Chef standards or anywhere near. Hotel let down badly with evening meal.

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