ibis Ulm City Hotel 2 stars

TripAdvisor rating 3.5/5 615 reviews
ibis Ulm City
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+ 13 Services
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Room 1

Number of guests
Children's age
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This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Wheelchair access
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Bike rack facilities

Hotel location

ibis Ulm City

Neutorstrasse 12
89073
ulm
germany

Tel: +4973196470

Fax: (+49)731/9647123

Contact email

Check-in from 15h00

Check out up to 12h00

  • TRAM 1 :   TRAM 1 THEATER

  • LINIE 1 :   1 THEATER

  • By plane

    MÜNCHEN At 150km / 93.21 miles

  • By plane

    STUTTGART ECHTERDINGEN AIRPORT At 80km / 50 miles

  • By car

    ULM OST At 10km / 6.25 miles

  • By car

    ULM WEST At 5km / 3.13 miles

  • By train

    HAUPTBAHNHOF ULM At 0.3km / 0.19 miles

GPS :48.401819, 9.987249

Our accommodations

All of the 85 rooms are soundproofed and have Sweet Bed by ibis beds for a restful and relaxing night's sleep. Room amenities include a functional desk, TV with a wide range of Sky channels and free WIFI.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Ulm City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,726 reviews

tripadvisor

TripAdvisor Rating 3.5/5

615 reviews

Stay in Ulm

Customer review rating 4.2/5

Peeter Solo - 08/09/2019 AccorHotels review

It was very nice stay. I like this hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Apperlo General Manager

Coming home

Customer review rating 4.2/5

W. Business - 01/09/2019 AccorHotels review

It was a very warm welcome at this hotel, excellent Service, nice communication and Information sharing

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Apperlo General Manager

A good overnight stay

Customer review rating 4.2/5

Julie Couples - 29/08/2019 AccorHotels review

The room was quiet and we had a good nights sleep. Pretty much what I expect from Ibis.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Apperlo General Manager

Not really ibis standard

Customer review rating 4.2/5

Elsye Families - 25/08/2019 AccorHotels review

Ive stayed in many AccorHotels but this one is the least i like. Compared to ibis ive stayed in Japan recently, this one isn’t very up to standard. For the price ive expected something better.

Dear ELSYE C., Thank you for taking the time to tell us about your experience at the ibis Ulm City. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, SAndra Barabas

Central, good value for money, very good breakfast

Customer review rating 4.2/5

Queenvic Business - 24/07/2019 AccorHotels review

The close proximity to the town center is definately a bonus. The room was spacious and clean, the staff particularly friendly. When I couldn't work out how to operate the TV, the receptionist came up to mmy room immediately and fixed the problem. A surprise was the very nice breakfast with regional cheeses and a üdecent variety of bread and rolls.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Apperlo Direktorin

Good room, polite personnel,very happy

TripAdvisor rating 3.5/5

Cruiser705745 Family - 23/07/2019 TripAdvisor review

To recommend Hotel has parking garage. Personnel very kind. They arranged baby cot for our daughter despite they did not have any free bed on stock. Perfect breakfast. Room clean. Close to fast road. .

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, A. Apperlo General Manager

Pleasingly just as I had expected

Customer review rating 4.2/5

Nick Couples - 18/07/2019 AccorHotels review

I booked the Ibis because I wanted a good room at a reasonable price with secure parking close to the City Centre, this is exactly what I got and I could not be happier.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Apperlo General Manager

Smart hôtel on the city gates

Customer review rating 4.2/5

Eugenio S. Couples - 16/07/2019 AccorHotels review

Everything went well, no surprises

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Apperlo General Manager

Good stay .. Excellent friendly people at the reception...

Customer review rating 4.2/5

By Business - 05/07/2019 AccorHotels review

Great stay .. room was small but more than enough for 1 person ( or even 2 people ) …. Great people at the reception who was able to meet my request... If only the room have a coffee/tea making machine for a hot drink. Breakfast was ok -- limited selection ( as compared to other hotel ) but good enough I guess.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, A. Apperlo Genral Manager

good Hotel for one night, but not modern standard ans a little bit tiny

Customer review rating 4.2/5

Anonymous Business - 04/06/2019 AccorHotels review

Rooms are a little bit outdated and tiny, especially the bathroom. good breakfast. good service at reception and phone.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, A. Apperlo General Manager

Alles gut !

Customer review rating 4.2/5

Jku Solo - 02/06/2019 AccorHotels review

Alles o.k.

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, A: Apperlo Direktorin

Nice hotel

TripAdvisor rating 3.5/5

Dreamer02198032926 Business - 17/05/2019 TripAdvisor review

Perfect location. Hotel is just 5 min walking from main train station. Plus they provide a very good hospitality. Staff is very nice, friendly, attentive and helpful. Room was very small but as I was alone so it was fine.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A: Apperlo General Manager ibis Ulm City

Convenient for city centre - standard basic Ibis rooms

Customer review rating 4.2/5

Barry Friends - 29/04/2019 AccorHotels review

2 couples - given adjacent rooms on top floor as requested. Lat night sandwiches and drink were much appreciated. Underground secure car park was welcome but feel (given limited alternatives) that price of 10 Euros was expensive.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Apperlo General Manager ibis Ulm City

Friendly welcome and special requests met.

TripAdvisor rating 3.5/5

Naishcombe Friends getaway - 26/04/2019 TripAdvisor review

Close to city centre and a warm welcome in spite of our delayed arrival. Light meals provided. Asked for top floor rooms which were provided. Underground garage was good but maybe the Euro10 charge was high. Rooms ok but on basic side even for Ibis.

We very much appreciate your comments regarding your stay at the ibis Ulm City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Barabas

Business trip - feel welcome :-)

Customer review rating 4.2/5

Jku Business - 20/03/2019 AccorHotels review

n.a

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, A. Apperlo Direktorin ibis Ulm City

Team was not friendly, not costumer oriented

TripAdvisor rating 3.5/5

Connector66793268802 Business - 01/03/2019 TripAdvisor review

Would not recommend this hotel to a friend - in the bar I didn´t get a drink even though I stayed there 3 hours, at the end I had to take a drink in the bakery next to the hotel , at the same time the guy from the bar, was drinking the beverages himself - the receponist was making a lot of pressure that I leave the room, even though I told her many times that I will leave at a certain time - the recommendation for a restaurant was good though - the location of the hotel is brialliant - I had a room for a disabled person, even though I am not disabled

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, A. Apperlo General Manager ibis Ulm City

Mattress

Customer review rating 4.2/5

Paolo M. Solo - 25/02/2019 AccorHotels review

Hotel is in a good location, staff is very helpful, the only problem is the bed, the mattress was old and was not even, so I sleep very bad and wake up with a back pain.

Dear PAOLO M., Thank you for taking the time to tell us about your experience at the ibis Ulm City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A. Apperlo General Manager ibis Ulm City

Easily located and situated for the city centre.

Customer review rating 4.2/5

Steve Couples - 14/02/2019 AccorHotels review

Comfortable stay, good parking but our room was getting a bit tired.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Apperlo General Managerin ibis Ulm City

COMFORTABLE STAY WITH FRIENDLY STAFF

Customer review rating 4.2/5

K M. Business - 22/01/2019 AccorHotels review

I got a very warm welcome from the reception staff who are exceptionally friendly and who want to ensure that you have a good stay. I was very early but a room was available for me and the room was very comfortable. The bed aided a good nights sleep. I recommend this hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Apperlo General Manager ibis Ulm City

Affordable quality

TripAdvisor rating 3.5/5

kristona2017 Business - 21/01/2019 TripAdvisor review

I stayed in this hotel for 4-5 times. It was simple but at good quality. Some service can be improved though. Such as fitness room or coffee in the rooms. The location was excellent both downtown, the university and train bus station was close by.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Apperlo Genertal manager ibis Ulm City
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