ibis London Heathrow Airport Hotel 3 stars

TripAdvisor rating 3.5/5 5,100 reviews
ibis London Heathrow Airport
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Room 1

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Children's age
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Hotel extras

We'll put you up in Sweet Bed comfort, prepare you for your travels with a hearty breakfast, and arrange for you to be whisked to and from the airport on the Hoppa bus service. Fuss-free accommodation, done well.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking
  • Reduced mobility rooms
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • LONDON HEATHROW
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Hotel location

ibis London Heathrow Airport

112 Bath Rd, Hayes, Middlesex
London Heathrow Airport
UB3 5AL
london
united kingdom

Tel: +442087594888

Fax: (+44)208/5647894

Contact email

Check-in from 14h00

Check out up to 12h00

  • HOTEL HOPPA :   H6, H56 TERMINAL

  • LONDON HEATHROW AIRPORT :   140-111-105-285 HEATHROW CENTRAL BUS STATION

  • HATTON CROSS TUBE :   Picadilly Hatton Cross

  • PICADILLY LINE :   PICADILLY LINE HEATHROW 123

  • HEATHROW EXPRESS :   HEATHROW EXPRESS HEATHROW T2&3

  • By plane

    LONDON CITY AIRPORT At 30km / 18.75 miles

  • By plane

    LONDON HEATHROW At 1.61km / 1 miles - Shuttle paying

  • By plane

    LONDON LUTON At 45km / 28.13 miles

  • By car

    M3 JUNCTION 3 At 4.83km / 3 miles

  • By car

    M4 JUNCTION 4 At 1.61km / 1 miles

  • By train

    HAYES AND HARLINGTON At 1km / 0.63 miles

  • By train

    HEATHROW EXPRESS TERMINAL 3 At 0.5km / 0.31 miles

  • By train

    ST PANCRAS INTERNATIONAL At 48.28km / 30 miles

GPS :51.480789, -0.430683

Currently, close to our hotel

Hampton Court Palace Flower Show

From 02/07/2019 to 07/07/2019

At 11 km

100% Design London

From 18/09/2019 to 21/09/2019

At 15 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 15 km

The Championships Wimbledon, tennis

From 01/07/2019 to 14/07/2019

At 18 km

Masterpiece London 2019

From 27/06/2019 to 03/07/2019

At 19 km

London International Antiquarian Book Fair

From 07/06/2019 to 09/06/2019

At 19 km

Westminster Mile

From 26/05/2019 to 26/05/2019

At 20 km

Bupa London 10,000

From 27/05/2019 to 27/05/2019

At 20 km

Cricket World Cup

From 30/05/2019 to 14/07/2019

At 22 km

Greenwich+Docklands International Festival

From 21/06/2019 to 07/07/2019

At 30 km

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room with 2 beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Family Room

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

FOGG'S KITCHEN & BAR

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Heathrow Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

12,523 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

5,100 reviews

Unusually short stay for me at this hotel

TripAdvisor rating 3.5/5

GGN1808 Solo travel - 17/05/2019 TripAdvisor review

Hotel came well up to expectations with all that I was expecting and more. All went smoothly and staff very attentive. Breakfast I would recommend later sitting to avoid the coach day trippers who make it really busy early on.

Good

Customer review rating 4.2/5

Anonymous Solo - 16/05/2019 AccorHotels certified review

The hotel was in a good location and good value for money but was not nearly as good as the Ibis I had stayed at in Brussels, Grand Place. It was looking a little worn and tired and could do with some improvements. The TV didn't work in my room, although maintenance was called and came promptly and put it right. Carpet thin, limited plug sockets (kettle had to be moved to an inappropriate location to use it). Bathroom and bed were fine, although there was not enough hot water on the evening I arrived....water was luke warm only. Plenty of hot water in the morning. The machine for the hoppabus tickets had apparently been broken for months and staff didn't know if I could buy the ticket online (I could and did - for a cheaper price). All in all it was good, but certainly not excellent

Dear DEBORAH W., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Mr

Customer review rating 4.2/5

Russell G. Couples - 16/05/2019 AccorHotels certified review

Some of the reception were quite rude and abruptly. Restaurant staff were untidy . Some wearing trainers . One member was playing with his her while carrying food.

Dear RUSSELL G., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. One of our main priorities is to provide excellent guest service and we appreciate you shared your impressions with us so we can improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Mr

Customer review rating 4.2/5

Darren M. Couples - 15/05/2019 AccorHotels certified review

Great staff .. very accommodating- room was tidy and good for the night ... aircon was faulty but was ok for the season .. over all good stay .. thanks to the staff

Dear Darren, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Good locatt

Customer review rating 4.2/5

John S. Solo - 15/05/2019 AccorHotels certified review

Easy check in nice room

Dear John, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Mr Philip T.

Customer review rating 4.2/5

Philip T. Friends - 15/05/2019 AccorHotels certified review

Good all round satisfaction

Dear Philip, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

I have been coming to Ibis for many years and have always been satisfied.

Customer review rating 4.2/5

William I. Solo - 15/05/2019 AccorHotels certified review

The staff are very friendly and helpful, my room was what I wanted and was cleaned every day . How about supplying beer mats at bar, and putting more UK food on menu ie steak pie , hotpot, etc

Dear WILLIAM i., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. With regards to the dinning options please allow me to inform you that we are currently working on a new menu that I hope you will like in case you come back again in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Nice Desk Rep but basement breakfast woman ?

Customer review rating 4.2/5

Craig S. M. Business - 15/05/2019 AccorHotels certified review

Overall enjoyable stay and only one night as I was in on Business. However the rudeness of the woman at the lower floor breakfast was inept so bad and made me feel unwelcome Obviously there was a name mixup in my room and she basically badgered me for ID and made calls to verify that I belonged there. I am a corporate HR associate and would consider reassignment of this individual Possibly to a behind the scenes roll At Best

Convenient, clean staff helpful.

Customer review rating 4.2/5

David H. Solo - 15/05/2019 AccorHotels certified review

As above.

Dear David, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Convenient location and satisfactory room but breakfast items not worth the cost

Customer review rating 4.2/5

George Couples - 15/05/2019 AccorHotels certified review

Very comfortable bed, but you could look into having a selection of pillows (synthetic vs feather, thick vs thin). The items provided at breakfast were not worth the cost.

Dear GEORGE B., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

short stay

Customer review rating 4.2/5

D R. Couples - 15/05/2019 AccorHotels certified review

Fine for overnight stay before Heathrow flight. Meal not brilliant but ok. Check in needed the printed copy as it did not appear to be on the handheld !

Dear DAVID R., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Value for the Cost

Customer review rating 4.2/5

Anonymous Families - 15/05/2019 AccorHotels certified review

Hotel was convenient for Terminal 2 and shuttle service was on time.

Dear Bette, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Relaxing

Customer review rating 4.2/5

Helen Couples - 15/05/2019 AccorHotels certified review

Always a friendly welcome, stressless booking in after any journey, staff always helpful with a smile

Dear Helen, Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as a great encouragement for us. Please feel free to visit Trip Advisor and share your review so others can find out about our fantastic hotel & team, we would be very grateful. Once again thank you and I hope we will welcome you again in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Mostly helpful trouble getting a taxi

Customer review rating 4.2/5

Nancy K. Friends - 15/05/2019 AccorHotels certified review

Check in was fast and easy. The room was fairly small as expected. Had the feel of a budget hotel.

Dear NANCY K., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. One of our main priorities is to deliver excellent guest service and certainly your valued feedback will help us to improve in this regards. And of course please accept my sincerest apologies for the lack of hospitality you experienced at the check out time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Good value for a Heathrow hotel

Customer review rating 4.2/5

Steve W. Couples - 15/05/2019 AccorHotels certified review

Friendly welcome with all the necessary information being given. Dinner in the evening in the restaurant was good.

Dear Stephen, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Pleasant room. Suits us for an overnight stay.

Customer review rating 4.2/5

Jane B. Couples - 14/05/2019 AccorHotels certified review

Disappointed that having checked in online there was nothing recorded and we spent a long time waiting for our details to be found.

Dear JANE B., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Pleasant and professional staff made it a pleasure to stay with you again

Customer review rating 4.2/5

Robin M. Couples - 14/05/2019 AccorHotels certified review

As above

Dear Robin, Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as a great encouragement for us. Please feel free to visit Trip Advisor and share your review so others can find out about our fantastic hotel & team, we would be very grateful. Once again thank you and I hope we will welcome you again in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Convenient location

Customer review rating 4.2/5

Susan L. Friends - 14/05/2019 AccorHotels certified review

Hotel was clean, rooms were a little bare, but clean. We paid for a king size bed but got a really squeaky Murphy bed. Staff was great. Restaurant was great. Location was great

Dear SUSAN MCCORMICK L., We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Just what was needed for an overnight at the airport

Customer review rating 4.2/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

Clean and comfortable and lovely staff.

Dear TERENCE, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Everything was more than anticipated

Customer review rating 4.2/5

Carolyn G. Solo - 14/05/2019 AccorHotels certified review

Friendly staff. Comfortable room. Great breakfast Good check out time East to find

Dear Carolyn Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. Please feel free to visit Trip Advisor and share your review so others can find out about our fantastic hotel & team, we would be very grateful. Once again thank you and I hope we will welcome you again in the future. Kindest Regards Jayne Riley General Manager
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