Hotel - ibis London Heathrow Airport
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Ibis Hotel Hotel

ibis London Heathrow Airport Hotel

112 Bath Rd, Hayes, Middlesex  London Heathrow Airport 
UB3 5AL  LONDON
UNITED KINGDOM

4,422 reviews
TripAdvisor Rating Based on 4,422 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • LONDON HEATHROW
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 356 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 16 connecting rooms
    • Emergency exit map
    • Air Cooling System
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 7,896 reviews

Our guest reviews for ibis London Heathrow Airport

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 4,422 reviews
TripAdvisor review
Business - 16/09/2017
« Terrible horrible »

The worst ever in my entire life! I stayed in room 470 on Sep 12 at the Heathrow location. 1) Why on earth locate the toilet so close to the the wall and on top of it position the toilet paper and the toilet paper spare right there on the tight wall. I bet it cannot be worse regardless who tried! Shower head was leaking. No conditioner. 2) The shower curtain was dirty and so is the carpet in the room. 3) There was a kittle in the room but not a single bottle of water to make coffee/tea with. When I asked they said use tap water. To a visitor how do I know tap water is safe. If so, put a sign saying so. 4) There is no fridge in the room to 5) The closet lighting is absolutely terrible 6) No clothes drawers 7) Breakfast quality is lousy and the place is too crowded. When I asked for a bottle of water she wanted to charge money for it on top of the breakfast 8) Tissues box (e.g. Kleenex) not provided 9) last but certainly not least, WiFi was absolutely terrible; could barely load gmail. NEVER EVER WILL I STAY IN ANY OF YOUR HOTELS.

TripAdvisor review
Business - 15/09/2017
« A no-brainer if you want convenience, comfort and affordable near Heathrow Airport »

I very much enjoyed the original deco in the lobby. Congrats! The room is beautiful and practical, and has a super comfy bed. Happy start of the day ensured with a delicious breakfast. The Staff is friendly and attentive. Great location if you want near Heathrow Airport. Value-Price is good! MERCI.

TripAdvisor review
Couples - 15/09/2017
« Annual UK visit »

Our Hotel Hoppa didn't arrive for an hour and a half. After 12 hours travelling we were exhausted. At midnight the bar was still open, so we were able to relax for an hour with a couple of drinks before bed.

TripAdvisor review
Business - 14/09/2017
« Wasted day room »

Paid for night and late check out. Confirmed at check in. Phoned at 1300. Woken as no record of late checkout. Cleaner walked in 1500 despite no disturb sign. Woken again so no benefit of dayroom. Reception confirmed that day room was always in system.

AccorHotels certified review
Anonymous Business - 13/09/2017

Staff do not answer the telephone within reasonable time or at all. I do not like the new check in set up - it is a hotel and not a hostel - or is it? Toilets too low - even for the French. Poor communication between rooms and cafe staff - I paid for dinner and breakfast and was required to hand the card to a staff member at dinner who assured me that it would be recorded that I had paid for breakfast. I ended up needing make the clear with two members of staff next morning.

AccorHotels certified review
Peter Business - 13/09/2017
« fine , and good value »

Stay was ok , bed comfortable, but shower set up not practical. Every time shower is used , bathroom floor is soaked. The glass screen is not fit for purpose

AccorHotels certified review
Tracie Families - 12/09/2017
« Good night sleep »

Good customer service and check in had family room which was a bit cramped would have been ok for two people

AccorHotels certified review
Shaun R. Business - 12/09/2017
« HOT, STUFFY AND DISTURBED »

I checked into the ibis as the location of heathrow was convenient for an early morning flight. On check in i was was left waiting for the staff to come to me. eventually they did after walking past me on 2 occasions to see to other guests. i was simply given the room key and that was it, no mention of the facilities contained within. I asked about the Airport Hoppa and was simply told that there was a timetable in the lobby and to go and look.... Once in my room it looked like i was in a hostel.... the decor looked very tired and the room was dirty. No A/C and the room was very stuffy. i opened the window but had to close it after a short while as it was too noisy from the traffic form the road and of course the Aircraft that was landing directly opposite the hotel. I got to sleep only to be be woken at around 2 am by other guests trying to enter my room. I know that this is a very inexpensive hotel and generally guests here stay for the same reason as myself, but i will not be staying here again as i would rather pay a little more and be treated like a guest should be.

AccorHotels certified review
Ruth T. Couples - 12/09/2017
« Miss »

Awful. Checked out one day before

AccorHotels certified review
George F. Couples - 12/09/2017
« Flicker »

AS usual very good experience staff very good ,highly recommended overall .

AccorHotels certified review
Sammy Couples - 12/09/2017
« Good value for one who wants only a clean room and sleep. »

Close to airport a must. Check in was quick. Room was very small but fine for someone looking mostly for sleep. Didn't use the restaurant facilities. Bus to airport every 20 mins was satisfactory. Would stay again.

AccorHotels certified review
Elizabeth P. Families - 12/09/2017
« Enjoyable »

The staff were friendyl and helpful and my room was very comfortable.I would consider staying here again,if needed to.

AccorHotels certified review
Anonymous Friends - 11/09/2017
« Ok »

Ok but found the parking charge very high. The coffee was terrible

AccorHotels certified review
Sam Couples - 11/09/2017
« Very Good all around. »

Second time staying here night before flight. Very Clean, food good, staff very helpful and so convenient. Shuttle available to airpot within a few minutes.

AccorHotels certified review
Claudette Friends - 11/09/2017
« mrs »

i arrived late and it took 2mns to hand me the key since I had a pre-paid room. it was great I went up to the room straight away. I also liked the fact that I was handed a bus shuttle timetable for the airport. this was extremely useful.

AccorHotels certified review
S.h. Families - 11/09/2017
« Good service, nice people, pleasant stay. »

Good Value for the money

AccorHotels certified review
Hazel O. Couples - 11/09/2017
« Holiday stop over »

Very efficient and friendly

AccorHotels certified review
David D. Couples - 11/09/2017
« Mr »

It was fine

AccorHotels certified review
Anonymous Families - 10/09/2017
« Room was clean and comfotable, the staff were friendly and helpful »

I had an early flight the next day. Staying at the hotel was convenient and satisfied all the requirements for an overnight stay close to the airport

AccorHotels certified review
Ann K. Couples - 10/09/2017
« Easy Access for Overnight Stay at Heathrow »

We flew to Gatwick from Athens and took the shuttle to Heathrow so we would be ready for out flight out of Heathrow the following morning to the US. We made a great choice to stay at Ibis. Modern, clean room at a great value and we also a quiet dinner after our travels at the restaurant.

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