ibis London Heathrow Airport Hotel 3 stars

TripAdvisor rating 3.5/5 5,158 reviews
ibis London Heathrow Airport
See on a map
+ 18 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

We'll put you up in Sweet Bed comfort, prepare you for your travels with a hearty breakfast, and arrange for you to be whisked to and from the airport on the Hoppa bus service. Fuss-free accommodation, done well.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • LONDON HEATHROW
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Hotel location

ibis London Heathrow Airport

112 Bath Rd, Hayes, Middlesex
London Heathrow Airport
UB3 5AL
london
united kingdom

Tel: +442087594888

Fax: (+44)208/5647894

Contact email

Check-in from 14h00

Check out up to 12h00

  • HOTEL HOPPA :   H6, H56 TERMINAL

  • LONDON HEATHROW AIRPORT :   140-111-105-285 HEATHROW CENTRAL BUS STATION

  • HATTON CROSS TUBE :   Picadilly Hatton Cross

  • PICADILLY LINE :   PICADILLY LINE HEATHROW 123

  • HEATHROW EXPRESS :   HEATHROW EXPRESS HEATHROW T2&3

  • By plane

    LONDON CITY AIRPORT At 30km / 18.75 miles

  • By plane

    LONDON HEATHROW At 1.61km / 1 miles - Shuttle paying

  • By plane

    LONDON LUTON At 45km / 28.13 miles

  • By car

    M3 JUNCTION 3 At 4.83km / 3 miles

  • By car

    M4 JUNCTION 4 At 1.61km / 1 miles

  • By train

    HAYES AND HARLINGTON At 1km / 0.63 miles

  • By train

    HEATHROW EXPRESS TERMINAL 3 At 0.5km / 0.31 miles

  • By train

    ST PANCRAS INTERNATIONAL At 48.28km / 30 miles

GPS :51.480789, -0.430683

Currently, close to our hotel

100% Design London

From 18/09/2019 to 21/09/2019

At 15 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 15 km

Notting Hill Carnival

From 25/08/2019 to 26/08/2019

At 16 km

Bike ride along the canal in Regent's Park

From 01/01/2018 to 31/12/2019

At 20 km

The Changing of the Guard at Buckingham Palace

From 01/01/2018 to 31/12/2019

At 20 km

Walk in Primrose Hill

From 01/01/2018 to 31/12/2019

At 20 km

Tour of Covent Garden, London

From 01/01/2018 to 31/12/2019

At 22 km

Platform 9 3/4 at King's Cross

From 01/01/2018 to 31/12/2019

At 22 km

White's Club, gentlemen only!

From 01/01/2017 to 31/12/2019

At 30 km

Prudential RideLondon Festival

From 03/08/2019 to 04/08/2019

At 30 km

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room with 2 beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Family Room

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

FOGG'S KITCHEN & BAR

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Heathrow Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

13,152 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

5,158 reviews

Noisy air vent

TripAdvisor rating 3.5/5

pambell1908 Solo travel - 17/07/2019 TripAdvisor review

An extremely noisy extractor fan in the bathroom resulted in a change of room. Unfortunately, the second room also had a very noisy fan, yet another room change. Not impressed. Please get them all serviced!

Surprised at the quality of service

Customer review rating 4.2/5

Natalie Solo - 16/07/2019 AccorHotels certified review

Professional service, comfortable rooms. 9.5 hours sleep which I needed so thank you.

Dear Natalie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Another visit to the Ibis Heathrow

Customer review rating 4.2/5

Ray P. Business - 15/07/2019 AccorHotels certified review

This remains an excellent, good value for money, hotel close to Heathrow Airport. The rooms are simple, clean and comfortable, the staff friendly and the breakfast delicious.

Dear Raymond Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. Please feel free to visit Trip Advisor and share your review so others can find out about our fantastic hotel & team, we would be very grateful. Once again thank you and I hope we will welcome you again in the future. Kindest Regards Jayne Riley General Manager

Very satisfactory

Customer review rating 4.2/5

Sybil P. Solo - 15/07/2019 AccorHotels certified review

Oi was on an overnight stay with a very early departure, my evening meal was just what I wanted and my alarm calls time. The Heathrow hopper was an excellent service,

Dear Sybil Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. Please feel free to visit Trip Advisor and share your review so others can find out about our fantastic hotel & team, we would be very grateful. Once again thank you and I hope we will welcome you again in the future. Kindest Regards Jayne Riley General Manager

Disappointed with room 510, strange smell

Customer review rating 4.2/5

Anonymous Business - 15/07/2019 AccorHotels certified review

I arrived late after work, room 510 had a strange odour but I was hoping it would go and was too tired to change room. I woke a couple of times in night and smell was still present. I checked out early. Pillows not to my liking this time, felt too firm

Dear Lesley Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jayne & Team

Basic but acceptable.

Customer review rating 4.2/5

Lesley Families - 15/07/2019 AccorHotels certified review

Bathrooms can be better, shower gets the floor all wet. The room is small but functional. Aircon is good with the hot summer weather these days.

Dear Yee Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

very satisfied

Customer review rating 4.2/5

Mb Solo - 15/07/2019 AccorHotels certified review

Clean , tidy room perfectly adequate for a one night stay .Easy check-in and extra refreshment ( tea , milk )

Dear Marion Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. Please feel free to visit Trip Advisor and share your review so others can find out about our fantastic hotel & team, we would be very grateful. Once again thank you and I hope we will welcome you again in the future. Kindest Regards Jayne Riley General Manager

A bed for the night

Customer review rating 4.2/5

Captain T. Solo - 15/07/2019 AccorHotels certified review

Good

Dear Michael Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Good budget hotel

Customer review rating 4.2/5

Ernest Families - 15/07/2019 AccorHotels certified review

Checking in and checking out was a breeze!

Dear Ernest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Good experience

Customer review rating 4.2/5

Frenchie Solo - 14/07/2019 AccorHotels certified review

Fast checking and professional staff

Dear Mohamed Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Simple but good

Customer review rating 4.2/5

Christie Couples - 14/07/2019 AccorHotels certified review

Rooms were small but compact and everything I needed was there. The bathroom was very nice. The restaurant is really good (very tasty and quick service) and actually affordable so that was perfect and really adds to the hotel - some other places you cant afford to eat there. Late check out cost £30 which seems like too much considering that was about half the price of the room just for an extra few hours.

Dear Christie Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Comfortable

Customer review rating 4.2/5

Lynda Couples - 14/07/2019 AccorHotels certified review

I had a good and comfortable stay

Dear Lynda Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Substandard rooms

Customer review rating 4.2/5

W. S. Families - 14/07/2019 AccorHotels certified review

We have stayed at other Ibis hotels in the UK, but they were much nicer than this one. The lobby is updated, but the rooms are small, dark, and uncomfortable. We had a family room, but when we unfolded the sofa bed it became impossible for anyone to access the bathroom. The bathroom itself was tiny. When sitting on the toilet your knees are up against a wall. Someone over 6’ tall would have to duck in the shower. When I pulled back the bedding, the mattress was badly stained, as was the duvet for the sofa bed. The phone in our room didn’t work so I had to go to reception three times to ask for a fan, since the air conditioner in the sitting area did not cool the bedroom. I said something to one of the employees at reception about the state of the room and she smiled and shrugged. In retrospect I wish I had booked another hotel.

Dear Whitney Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jayne & Team

great place to stay for a lay over

Customer review rating 4.2/5

Michael S. Business - 13/07/2019 AccorHotels certified review

Comfortable, close to free bus, hip and nice room

Dear Michael Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Staff efficient helpful & room comfortable & locationvery near airport Thank you

Customer review rating 4.2/5

Mary &. C. Families - 13/07/2019 AccorHotels certified review

We found the hotel staff very efficient & helpful .The hotel was easily accessible & near the airport .We enjoyed a very good breakfast prior to our departure Thank you Mary & C.

Dear Mary Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Comfortable

Customer review rating 4.2/5

A. Business - 13/07/2019 AccorHotels certified review

Clean comfortable rooms and attentive staff!

Dear A. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Mrs

Customer review rating 4.2/5

Angela Couples - 13/07/2019 AccorHotels certified review

Friendly staff. Clean

Dear Angela Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Room too warm

Customer review rating 4.2/5

Anonymous Families - 13/07/2019 AccorHotels certified review

Ok but the room was too warm and it was tricky to adjust the temperature

Dear Lesley Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jayne & Team

Meeting Expectations.

TripAdvisor rating 3.5/5

HCR1 Family - 13/07/2019 TripAdvisor review

We had stayed 1 night at Ibis London Heathrow Airprot Hotel. The stay met our expectations - the bedroom and bathroom was clean, service was prompt and efficient. I did not give it a 5/5 because i had made a request during my booking (directly with the hotel) for an accessible room but did not receive any confirmation. I only got confirmation by calling the hotel reservations directly. The reservations team did confirm my request and the room was available during check in. In terms of location, it is close to the airport. it would have been better if the hotel website provided more information on how to get from the airport to the hotel. Once in the hotel, there is a lot more information (shuttle time table, costs, taxi options etc) which would have been useful if it was on the website. On location, even with the close proximity to the airport, the rooms were well insulated (sound insulation) and we had a quiet nights' sleep.

Dear HCR1 Thank you for taking the time to share your feedback. We note your comments and will use them to improve our service in the future. We hope to welcome you again when you are next in the Heathrow area. Kind Regards Jayne & Team

Fine for what we needed

Customer review rating 4.2/5

Clare Couples - 12/07/2019 AccorHotels certified review

The room was small but clean and had what we needed. Really difficult to open two suitcases and still get around the room. Food was good but severely lacked gluten free options. 5 options with three being salads (2 salads were Caesar and the only different was one had chicken) I ended up having a Caesar salad twice and all it had was lettuce, cheese and chicken. Breakfast was only buffet which looked super dry so we didn’t eat. No other food options until lunchtime. WiFi was great and reliable. Bed was fine for comfort.

Dear Clare Thank you for taking the time to share your feedback. We are in the process of reviewing our menu so your feedback is of great value to us thank you. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in london