Hotel - ibis London Heathrow Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Heathrow Airport Hotel

3.5/5 4,837 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private enclosed outdoor parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • LONDON HEATHROW
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 356 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 16 connecting rooms
    • Emergency exit map
    • Air Cooling System
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 10,440 reviews

Our guest reviews for ibis London Heathrow Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 4,837 reviews
Rosalie T. Families - 14/08/2018 AccorHotels certified review
« Excellent greeting at reception and local advice »

Good tidy room, and shower facilities

Anonymous Solo - 14/08/2018 AccorHotels certified review
« Very comfortable and decent sized room »

The Ibis is a good place to stay if you need to get up early to catch a flight from Heathrow airport. The room itself was very good and the bed was comfy. The bathroom was okay, it is a bit run down and could do with a touch up. The restaurant downstairs is good and the fact you could ask for the food to be brought upstairs is a good idea! Would definitely stay here again if I am going to Heathrow airport

Carolyn G. Couples - 13/08/2018 AccorHotels certified review
« Room was too warm as air conditioner didn't seem to be working and was noisy, meal was very nice. »

Room was very warm as air conditioner was not working right and was noisy. Bed was very nice as was bathroom but room was small It would have been nice to have a place to open a case. Meal was very good as was service. Check in and out was good, able to do both online. Staff were very nice. We would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROLYN G., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

S.n. Families - 13/08/2018 AccorHotels certified review

Convenient location, clean room, easy transportation to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Best Regards, Manuel Rincon Front Office Manager

Rog Solo - 13/08/2018 AccorHotels certified review
« Too many errors »

Keycard kept failing House keeping shoddy 5am fire alarm...no members of staff organising ir managing..appalling

Family - 13/08/2018 TripAdvisor review
« Airport hotel »

Fantastic hotel, very welcoming friendly staff, very clean, well appointed bedrooms, nice bar and restaurant. Bus service or taxi available to/from airport. I've stayed in many different hotels, but this is always my favourite one to stay in. When booked in advance it is very good value for money.

T. Families - 12/08/2018 AccorHotels certified review
« Nice except useless A/C »

Everything else was nice, but the A/C was useless. Me and my brother couldn't get much sleep since the A/C didn't cool the room at all even when it was on full power and set to +5C. It was easier to try get some sleep with window open and only using duvet cover, but even then it wasn't easy since it was also hot outside. And since the windows was open the morning planes...

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEHTONEN TUOMO T., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Anonymous Couples - 12/08/2018 AccorHotels certified review
« Fine »

Easy, comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Graeme S. Business - 12/08/2018 AccorHotels certified review
« Room too warm »

Location and convenience was great. Room was just too warm. The air conditioning made no impact at all, and with the heat wave opening the window made it even warmer. I woke up feeling really hot and flustered, which prior to a work shift isn't great. Shame the rooms can't be as cool as the reception area. Breakfast absolutely fine no complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAEME S., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Alexander H. Solo - 12/08/2018 AccorHotels certified review
« Great service froendly staffnst »

Staff went the extra yards. Helped woth phone to cornwall. My mobile no good fpr uk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Mike H. Couples - 12/08/2018 AccorHotels certified review
« Ibis is close, efficient and ideal for short layovers. »

Good short layover, third or fourth time of doing so

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL H., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Anonymous Solo - 12/08/2018 AccorHotels certified review
« Organised, clean, comfortable »

Welcoming and very helpful with my case. The room was clean, comfortable and had everything I needed. I will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Family - 12/08/2018 TripAdvisor review
« Nice place for shot visit when it's cold »

You get what you pay for. Beds, shower, breakfast and all of those were good. Big minus was A/C that was useless during hot season. It didn't cool the hot room at all. It was better to sleep using only duvet cover with window open even when it was hot outside... until the morning planes. Just couldn't get much sleep that night :(

Adam S. Solo - 10/08/2018 AccorHotels certified review
« Somehow I am always disappointed with this hotel »

I stayed at this Ibis two times already and each time I felt neglected and staff did not show much effort to make my stay memorable. I could write more and more about the hotel, but except good location, I would not recommend it. I rarely give bad reviews, but I feel Ibis Heathrow needs to work more to make it better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADAM S., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Maureen Friends - 10/08/2018 AccorHotels certified review
« Very relaxing and confortable »

very good and peaceful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Anonymous Families - 10/08/2018 AccorHotels certified review
« Convenient »

We stayed for only a few hours between flights so that my son could catch up on sleep and jet lag. The service was friendly and helpful. This was a convenience stop near to Heathrow airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Anonymous Friends - 10/08/2018 AccorHotels certified review
« Fine »

Clean but small room. Had to wait a while for the strange check-in (staff with mobile devices, not behind desk). Key card programmed incorrectly so had to go back to check-in staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Anonymous Couples - 09/08/2018 AccorHotels certified review
« Caring service »

Very efficient, from check in to resolving the problem raised. The kettle in the room did not work but was replaced while I had lunch. Thoroughly enjoyed my stay which was regrettably too short.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Zoe Families - 09/08/2018 AccorHotels certified review
« Very good. Better than expected. »

Very good. Room was plenty big enough for our family of four (us and two small children) reception and restaurant area was very clean and tidy. The room itself was clean and facilities were good. The only thing I didn’t like was the carpet in the room. It was very thin and looked quite “grubby” which I suppose you could sort if expect, other than that it was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Ken C. Families - 09/08/2018 AccorHotels certified review
« Air conditioning, shower, and TV needs help! »

Air Conditioning: Please clean the filters! It will work a lot better. Shower: Head is loose, keeps moving around and falling down. TV: Some one pushed in the "light" that controls the TV- Very hard to use the remote to turn it on and off. Station selection works OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH L. C., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

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