Hotel - ibis London Heathrow Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Heathrow Airport Hotel

3.5/5 4,899 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private enclosed outdoor parking
  • Reduced mobility rooms
  • pets allowed
  • 100% non-smoking hotel
  • LONDON HEATHROW
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 356 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 16 connecting rooms
    • Emergency exit map
    • Air Cooling System
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 10,888 reviews

Our guest reviews for ibis London Heathrow Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 4,899 reviews
David B. Business - 11/10/2018 AccorHotels certified review
« Enjoyable »

Rooms clean and tidy. Food good. Only down side parking costs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID B., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Y. Families - 11/10/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUHONG Y., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Anonymous Business - 11/10/2018 AccorHotels certified review

The only problem I encountered was when I went for a late breakfast at 10.15 to be told breakfast finished at ten. The information on the card under my tv in the room clearly stated it was 11 am on weekdays and noon atcweejends which your member of staff denied! Therefore I could not eat till lunch time

Our hotel has responded to the review
Our hotel has responded to the review

Dear IVAN B., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Arienne Business - 11/10/2018 AccorHotels certified review
« Welcoming »

I stay several times in one month. The staff is exemplary. They are what make my stays comfortable, warm and welcoming. Being away from home a lot, that matters

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

D. J. Couples - 11/10/2018 AccorHotels certified review
« very good »

i found the location close enough to airport, it was a good place to overnight on our arrival and before departure. not the place to explore London from Staff was very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear DONOVAN J., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

H. Families - 11/10/2018 AccorHotels certified review
« It was pleasant »

We were warm in our room and had to open a window as we weren't able to get cool/cold air through the air-conditioning system. Also, I was surprised by the amount of American TV programs. I'm from the states and was looking forward to English programming. You need ITV3 - which has the English shows. We could only find games, sports, and news reports for England. I know this is minor. Overall the stay was pleasant. And, the restaurant was good. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear INGRID H., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Gary M. Families - 11/10/2018 AccorHotels certified review
« Computers Down- Check-in Difficult! »

The room was good, the bed very comfortable and the meal we purchased was OK, but let's talk check-in. Arrived to find that the computer system was down and that there appeared to be no record of our reservation. After a lot of 'mucking around' we were allowed to check-in, but I really didn't need this stress after a long day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY M., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. With regards to the system please accept our apologies. I would like you to ask you to take this as a one off and this time it happened due to an update in our system and it took a little bit more than usual. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

David O. R. 4. Business - 10/10/2018 AccorHotels certified review
« Mr David O.. Room 405 »

As always a super stay. The hospitality displayed by the entire team, must be complemented without question

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Jonas E. Solo - 10/10/2018 AccorHotels certified review
« Quiet comfortable room »

Very comfortable room, excellent breakfast. Felt welcome from the moment I entered the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Jeanine M. Business - 10/10/2018 AccorHotels certified review
« Very pleseant »

I was lucky to get a late check out in a quiet room and had 14 hours uninterrupted and well needed rest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Anonymous Couples - 10/10/2018 AccorHotels certified review
« Very comfortable »

Friendly atmosphere when entering the hotel, and being meet by a friendly member of staff who helped to make our stay enjoyable, when checking out we were met by a friendly smile from the staff and helped on our way to the start of our holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Richard Couples - 10/10/2018 AccorHotels certified review
« As expected »

Being a repeat customer, I tend to use this hotel as I can count on a terrific stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Friends getaway - 10/10/2018 TripAdvisor review
« OUTSTANDING VALUE »

Landed and took the Dublin Bus to the Hotel. In a word, outstanding. the best rate and excellent service, when i checked in, had some time. I went to the cafe and had a wonderful pot of tea after my long flight. I had my dinner at the hotel and it was the best and also the most convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to review your stay at Ibis London Heathrow Airport. It is a pleasure that see that you had a good stay and found the hotel a good value - price. We are looking forward to welcome you back in the future. Regards, Manuel Rincon Front of House Manager

Joanna Business - 09/10/2018 AccorHotels certified review
« Room great - food not really.... »

I was really satisfied with my room - nice, quiet and clean with comfy bed. I wasn't happy with your breakfast at all! I am gluten free vegan and your breakfast didn't have any vegetables - tomatoes or mushrooms (apart from baked beans but I don't eat processed food so didn't touch it either...) There is more and more food conscious people in general so everywhere you can find some healthy options... well not really in ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANNA N., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. With regards to the breakfast options I will share your valued comments with the F&B Manager for his consideration and please accept our apologies for this. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Melissa Business - 09/10/2018 AccorHotels certified review

The systems were down when i checked in however the team were proactive and manually checked me in with ease. I needed some items photocopied for a meeting and despite the long queues for check in a very helpful lady assisted me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MELISSA S., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Dr. R. J. L. P. Solo - 09/10/2018 AccorHotels certified review
« Convenient location! »

Very convenient location, although the bus took us to the wrong Ibis from the airport, & we had to catch a city bus to relocate. Staff was attentive & made the check-in & check-out process quick. Nice layout of the main floor, as the restaurant & bar are all immediately available. However, there should be a luggage rack in the room. And, I did not receive a wake-up call as I requested. Very affordable hotel. I'd stay there again & recommend it to other travelers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROXANNA L., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Mc Business - 09/10/2018 AccorHotels certified review
« Good »

Overall experience was good. The hotel is close to the airport and well communicated with it - there are tons of free buses to get to and from the airport. Room was quite small but well equipped. Nice hotel to spend the night if you are flying early in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTA C., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Doreen W. Solo - 09/10/2018 AccorHotels certified review
« Comfortable, clean and courteous staff and services. »

Very satisfactory for overnight before an early start.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Jack S. Couples - 09/10/2018 AccorHotels certified review
« Very convenient and high level of service »

Great location for preflight stay. Staff as always courteous and helpful. Very comfortable bed. Excellent dining experience. This is my second stay before a flight and will definitely stay here again next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

Anonymous Couples - 09/10/2018 AccorHotels certified review
« Expensive parking / Poor quality breakfast / Comfy bed »

ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN K., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

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