Hotel - ibis London Heathrow Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Heathrow Airport Hotel

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3.5/5 4,690 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • LONDON HEATHROW
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 356 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 16 connecting rooms
    • Emergency exit map
    • Air Cooling System
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 9,637 reviews

Our guest reviews for ibis London Heathrow Airport

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 4,690 reviews
AccorHotels certified review
Ann Couples - 17/04/2018
« good as usual »

We like staying at your IBIS. No fuss, efficient and quiet rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Anonymous Business - 17/04/2018
« A bit disappointing and underwhelming. »

Although I had noted my sensitivity to noise requesting a quiet room, I was placed directly across from the elevator and next to the housekeeping closet. My stay was booked for 4 nights, yet every day my room was checked out and after arriving to my room I had to return to get a new key. It took 1.30 seconds to two minutes to have hot water from the shower or sink. The room was very small and the bed was not as advertised. The breakfast was decent. The hotel room and facilities were clean.

AccorHotels certified review
Mohammed A. K. Business - 17/04/2018
« Great »

It was a great experience to stay in Ibis Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Brian H. Couples - 17/04/2018
« Fantastic »

Everything was on hand and good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Jdp Business - 17/04/2018
« Pleasant and comfortable overnight stay. »

Staying overnight prior to a very early flight departure the following morning. Very quiet room, really comfortable bed and a great night's sleep. Quick transfer to the terminal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN DANIEL P., We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Mr M. N. Business - 17/04/2018
« Excellent »

Once again excellent customer service from check in to check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAGEE n., We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Shae Couples - 16/04/2018
« Mr »

Great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Stephanie P. Solo - 16/04/2018
« Just whAt I need when going to fly the next day »

Staff were very helpful re Hoppa bus, boarding pass and ordering a taxi to go out for dinner. Room is always clean and has the features I look for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Lady Business - 15/04/2018

Check in good,bar was too very noisy with foul guests language Rooms very shabby ,bed comfy and bathroom good Air con/heating v v noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear RANKIN D., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Anonymous Business - 15/04/2018

Much as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
B Business - 15/04/2018
« Ok »

Check in was quick and easy, rooms were extremely small bathroom was spotless clean however the bed sheets were dirty

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERNA B., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Anonymous Business - 15/04/2018
« Good place to stay if leaving from Heathrow Airport in the morning »

When I leave from Heathrow in the morning, this is the perfect place to overnight... rooms are clean, staff nice, bed extremely comfortable... and wi-fi works well!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Ian B. Couples - 13/04/2018
« Great value for money »

Second time we have used this hotel prior to travelling next day, extremely good value for money, courteous staff, good food, pleasant facilities. That said once again the room was far to hot with the air con being of little use in reducing the heat overnight so once again did not get good night's sleep!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sorry but did not understand properly if you had a good night sleep or not....? Please let me know. We appreciate that you write the review and I hope to welcome you back to our hotel very soon! Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Colin Business - 13/04/2018
« Staying at the Ibis Heathrow »

Stayed many times, always clean and tidy. The restaurant food has certainly improved over the last year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
S M. Business - 13/04/2018
« Noisy room 190 »

I stay with you a lot - this stay wasn’t as enjoyable as my rest was disturbed in room 190.

AccorHotels certified review
Jean B. Families - 13/04/2018
« Comfortable »

I would suggest a a grip bar is put in the shower as it was slippery but a very good shower. Older people need something to hang on to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NOELLA JEAN B., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will take a look regarding the point you mentioned. and thank you for your concern. We hope that you will give us the opportunity to welcome you back in the future. Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Neil C. Business - 13/04/2018
« Excellent service and easy check in »

Very comfortable room, was extremely quiet and i did not even hear one eaorplane during the night easy check out too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Steve P. Business - 13/04/2018
« Best budget hotel stay in years »

From walking in to checking out the staff could not have been more welcoming or pleasant, the food in the resturaunt was superb, I have stayed in 4 and 5 star hotels that could learn a lesson from these guys

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVE P., We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Julie G. Business - 12/04/2018
« Most uncomfortable bed ever »

I stay at the Heathrow Ibis regularly and always find the beds very comfortable however the bed on my recent stay was so uncomfortable. Twin beds and mattresses badly pushed together under the 'Ibis mattress' with a 2 inch gap in the middle. I was in the double bed on my own but no matter where I lay there seemed to be lumps and bumps underneath me. As usual the staff were delightful but don't seem to be empowered to do anything other than apologise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELAINE G., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

AccorHotels certified review
Ana M. Solo - 12/04/2018

Very ice staff. Breakfast fantstic

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANA M., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to welcome you back in the future. Yours sincerely, Manuel Rincon Front of House Manager Ibis London Heathrow Airport

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