Hotel - ibis Duesseldorf Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Duesseldorf Hauptbahnhof Hotel

4.0/5 1,199 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Look forward to a great night's sleep in your comfortable Sweet Bed by ibis bed: Almost all of the 166 soundproofed, air-conditioned rooms face the quiet inner courtyard. Room amenities include free WIFI and TV with a wide range of Sky channels.

  • 166 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,243 reviews

Our guest reviews for ibis Duesseldorf Hauptbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,199 reviews
. Business - 15/02/2019 AccorHotels certified review
« Disappointed »

Looked sad and outdated. Was also disappointed that online check-in was pointless. I had to queue behind 3 groups. I expected an automated process but there was only one receptionist (although he was incredibly efficient ).

Business - 15/02/2019 TripAdvisor review
« Ibis hotel dusseldorf hauptbanhof »

It was a very nice accomodation and cooperative staff. Cleaniness is excellent and train station is nearby. Available staff 24 hours a day. I advice all the visitors to reserve in it . Hope to maintain in its level of excellence.

Frances K. Couples - 12/02/2019 AccorHotels certified review
« Great location - excellent place for a short stay »

Friendly staff, so close to transport links.

Anonymous Solo - 08/02/2019 AccorHotels certified review
« Short and comfortable »

Only for two Nights. Very friendly staff, clean room and nice Breakfast. The location is perfect very practical in connecting to any Destination and the Airport . If i will have the chance i will be back and I recommend this hotel to my friends

Hassan Business - 07/02/2019 AccorHotels certified review
« In the station »

It's very convenient that I could check in and rest soon after late available due to train delay.

Vk Business - 05/02/2019 AccorHotels certified review
« Great for business and fun trips »

Stay there every year for the fair. Always the same service, same friendly staff. Very conveniently located at the main train station. You have to book early though.

Sanjog Business - 04/02/2019 AccorHotels certified review
« Decent but not great. »

The stay itself was comfortable but there was no waste basket in the room and the light in the washroom was intermittent.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer M., Hartelijk dank voor uw verblijf in ons hotel en dat u de tijd heeft genomen om ons over uw indrukken en ervaringen te vertellen. We doen ons uiterste best om u tijdens uw verblijf de best mogelijke servicekwaliteit te bieden. Uw mening is van het grootste belang voor ons. Helaas besefte ik dat je niet helemaal tevreden was met onze service. Ze klaagden dat er geen prullenbak in de badkamer was en dat het licht in de badkamer tijdelijk was uitgeschakeld. Voor het ongemak tijdens uw verblijf verontschuldig ik u en verzeker ik u dat dit geen regelvoorwaarde is in het ibis Hotel Düsseldorf Hauptbahnhof. Omdat we natuurlijk geïnteresseerd zijn om u als tevreden klant te houden. Bij ibis Düsseldorf Hauptbahnhof hebben we momenteel slechts één prullenbak in de kamer. We streven naar een kamerrenovatie, waarin we een andere vuilnisbak beschouwen. We kunnen de faling van het licht in de badkamer niet verklaren. We controleerden de elektriciteit in de kamer 208 en vonden geen vergissing. Geachte heer M., voor het ongemak, verontschuldig ik u nogmaals in volledige vorm. Als een kleine vergoeding wil ik u ons Le Club AccorHotels-lidmaatschap geven en uw account vullen met 500 extra punten. Met dit lidmaatschap geniet u van verschillende voordelen en kunt u uw verzamelde punten verzilveren voor vouchers of ze inwisselen voor Miles & More-punten. Alle informatie over ons loyaliteitsprogramma vindt u hier https://www.accorhotels.com/leclub/join-loyalty-program/index.nl.shtml Daarom zou ik heel blij zijn als u mijn verontschuldiging aanvaardt, ik uw kaart kan opstellen en de punten kan boeken. Als u nog vragen of verzoeken heeft, sta ik tot uw beschikking en ben ik benieuwd naar uw feedback. Met een vriendelijk welkom ibis Hotel Dusseldorf Hauptbahnhof Gordon Kleebaum Algemeen directeur www.ibis.com/0793 - www.ibis.com/1443 Vertalen met Google Translator

Majid G. Business - 02/02/2019 AccorHotels certified review

Making Reservation and reservatoon terms is good. Breackfast table is enough and perfect.

Anonymous Business - 31/01/2019 AccorHotels certified review
« mr »

i m a customer for more than 20 years of Dusseldorf station hotel i will come back

A. B. Couples - 27/01/2019 AccorHotels certified review
« My favorite place when we are in Dusseldorf »

Ibis Hauptbahnhof is our "home" in Dusseldorf since 2005..and I don't want to change it !

Anonymous Business - 26/01/2019 AccorHotels certified review
« Very disappointing stay »

Moldy bathroom, ugly & worn out carpets on the corridor, very smelly (fried and oily odor) when exiting the elevator in the morning. No reward points when booking via my company’s travel portal (unlike other hotel chains like IHG, which actually introduce challenges and provide extra rewards for booking via company travel portal)...overall dissatisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you very much for your stay in our hotel and that you have taken the time to tell us about your impressions and experiences. We do our utmost to offer you the best possible service quality during your stay. Your opinion is of utmost interest to us. Unfortunately, I had to realize that you were not completely satisfied with the hotel condition and that you had booked the room at the ibis Hotel Düsseldorf Hauptbahnhof with a different expectation. Only in 2013 did we renovate the completely public area. The hotel beds were also replaced in 2013 with the "sweet bed by ibis Schlafkomfort". We are constantly striving to maintain our room quality and continue to work on the modernization. They booked through the travel agency BCD Travel and are thus eligible for our Le Club AccorHotels loyalty program. The acquired points were also automatically credited to them, which convinced me personally. Nevertheless, I apologize to you for the experience in all its form with you. As a small concession, I would like to credit you with 500 Courtesy Points on your Le Club AccorHotels account. These points can then u.a. redeem for value coupons or convert as Miles and More points. All I need for the implementation is your written consent. I would be very happy if you accepted my apology and I can set up the loyalty card and book the points. Accordingly, I gladly await your positive feedback and wish you a successful rest week! With a friendly welcome ibis Hotel Dusseldorf Hauptbahnhof Gordon Kleebaum General manager www.ibis.com/0793 - www.ibis.com/1443

Allen Business - 25/01/2019 AccorHotels certified review
« Nice and Convenient Hotel »

Location is good and convenient. Breakfast quality so so.

George L. Couples - 23/01/2019 AccorHotels certified review
« Very good choice , good value for money »

Very well priced hotel, very good location, warm enough, very good breakfast, . Simple room but clean, the shower was a bit "scotish" if somebody from another room had shower at the same time :-) Having booked through Booking platform a double room is obviously for two persons, they ( IBIS) understood that it is only one person, so we had to pay as extra the breakfast for the second person. ( Booking said the this is the way that this holer understands it) .

P Business - 21/01/2019 AccorHotels certified review
« Very well located »

Traditional Ibis hotel with a very good location only a few steps from the main station lobby. All services according to expectation but the toilet can be improved, especially the quality of the toilet paper that was bad for the ibis standard.

Suresh Solo - 16/01/2019 AccorHotels certified review
« Transiting »

I would recommend this hotel because of its location. It is connected to the Haubanhof station of Dusseldorf and easy access to the airport

Nick Business - 16/01/2019 AccorHotels certified review
« A great and comfortable stay as always. »

My stay was for a a few days on a business trip. The staff were friendly and efficient and all was in order as expected. The location is prime with easy access to all necessities,

M Business - 15/01/2019 AccorHotels certified review
« straightforward and hassle free as always ;-) »

Fine - hotel is good but needs a spring clean in next year,

Ana C. Business - 13/01/2019 AccorHotels certified review
« Excellent! »

All perfect, including breakfast!

Anonymous Solo - 08/01/2019 AccorHotels certified review
« Mr »

Location good Reception excellent Room nice Not enough tv channels...

Anonymous Couples - 06/01/2019 AccorHotels certified review
« Great location »

Great location! Welcome drinks were nice welcoming gesture!

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