Mercure Airport Hotel Berlin Tegel 4 stars

TripAdvisor rating 3.5/5 1,095 reviews
Mercure Airport Hotel Berlin Tegel
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • BERLIN TEGEL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Airport Hotel Berlin Tegel

Kurt Schumacher Damm 202
13405
berlin
germany

Tel: +493041060

Fax: (+49)30/4106700

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 109 :   BUS 109 LUFTFRACHT

  • BUS 128 :   BUS 128 LUFTFRACHT

  • BUS TXL :   BUS TXL AIRPORT TEGEL

  • BUS X9 :   BUS X9 AIRPORT TEGEL

  • By plane

    BERLIN SCHONEFELD At 35km / 21.88 miles

  • By plane

    BERLIN TEGEL At 0.8km / 0.5 miles - Shuttle free

  • By plane

    TEMPELHOF At 20km / 12.43 miles

  • By helicopter

    FLUGHAFEN TEGEL At 0.8km / 0.5 miles

  • By car

    FLUGHAFEN TEGEL At 1km / 0.62 miles

  • By car

    SAATWINKLER DAMM At 1km / 0.63 miles

  • By train

    BAHNHOF SPANDAU At 10km / 6.21 miles

GPS :52.551593, 13.301396

Our accommodations

All 186 rooms at the 4-star Mercure Airport Hotel Berlin Tegel are air-conditioned and have free WIFI access. Two rooms are reserved for people with reduced mobility. The cleanliness of your mattress is ensured with the Potema system. Two children up to 16 years may sleep in your room free of change. Your pets are also welcome to stay at the Mercure Berlin Tegel for a charge of EUR 10/night.

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with double bed and pull-out bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Ulrike: Meditation

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Tanja: Berlin Wall

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Stefan: Flying High

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Maria: Sleep Tight

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Borys: Moonstruck

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

LA CARAVELLE

Type of cuisine: International

Our La Caravelle restaurant seats up to 130 guests and has a terrace, which is the perfect place to while away the hours when the weather is nice. A selection of international dishes are served daily in the cozy atmosphere from 11am to midnight.

Lunch

11:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCKPIT BAR

Photo non contractuelle / Strictly non binding

In our cozy "Cockpit Bar" you can choose your favorite drink from our extensive drinks menu every day between 10am and 1am. Round off your day in a pleasant atmosphere and sample our vintage wines at reasonable prices.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 330

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Airport Hotel Berlin Tegel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,106 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,095 reviews

Excellent Service and Convenient Location

Customer review rating 4.2/5

W. D. Friends - 12/09/2019 AccorHotels review

Overall, the staff were generally friendly, courteous, and helpful. The location is excellent. The Tegel Mercure provides good value for the money.

Nice room with functional AC and a good meal in the restaurant.

Customer review rating 4.2/5

Rick Business - 08/08/2019 AccorHotels review

Good. Still not a fan of the "coverlet" Not wide enough for even 1 person. Another person in my travel group was able to get Weiner schnitzel even though it had been taken off the menu several months ago. I would hope they place it back on the menu as a standard entrée like it was for the last 5+ years and many trips to your hotel by my colleagues.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, F.Behling Rooms Division Manager & Team

Convinient and flexible

Customer review rating 4.2/5

Anonymous Business - 07/08/2019 AccorHotels review

No problem

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards from Berlin, F.Behling Rooms Division Manager & Team
Customer review rating 4.2/5

Rosa K. Couples - 28/07/2019 AccorHotels review

We only stayed one night to catch a flight in the morning. The room was quiet, the meal in the restaurant was very good. I loved that the hotel had a quiet country feel.

Dear James A. K., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mesut Kesici Direktor/Hotel Manager
Customer review rating 4.2/5

Anonymous Families - 23/07/2019 AccorHotels review

Friendly staff, professional. Bathrooms need updates.

Dear Janet O., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, F.Behling Rooms Division Manager

Comfortable stay, tiny comforter

Customer review rating 4.2/5

Jen Business - 07/07/2019 AccorHotels review

Why was the comforter on the bed so small??? It was so weird to see a twin size comforter in a full size bed. Other than that, the stay was comfortable. The front desk service was friendly, the restaurant seemed overpriced, and the airport shuttle was convenient.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Florian Behling Rooms Division Manager

Good

Customer review rating 4.2/5

Tino R. Couples - 05/07/2019 AccorHotels review

Hotel and front desk excellent. The pickup driver unpolite, that dropped my score from 10

Dear Tino R., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mesut Kesici Direktor/Hotel Manager

convenient for Tegel Airport

TripAdvisor rating 3.5/5

DavidandHeiko Family - 05/07/2019 TripAdvisor review

Good hotel and very convenient for Tegel airport with free shuttle service. I only stayed one night and did not use and facilities. Aircon a god-send at 38 C heat. Reception staff helpful and efficient. Shuttle service fastand convenient

Dear David & Heiko, thank you for your stay at our hotel and for the amazing 5 from 5 points feedback from your side. We would be happy to welcome you again in the near future. Best regards, F.Behling Rooms Division Manager & Team

Perfect airport hotel

Customer review rating 4.2/5

Boston T. Friends - 30/06/2019 AccorHotels review

Service was consistently friendly and efficient. I appreciated the reception staff printing my boarding passes. The food in the restaurant was surprisingly good. The shuttle to the airport is very convenient, though it is difficult for international travelers to call from the airport for a pick-up.

Dear Judith C., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Behling Rooms Division Manager

one night stay

TripAdvisor rating 3.5/5

Roving37581823945 Couples - 25/06/2019 TripAdvisor review

Stayed for good location. Close proximity to airport with free shuttle service available for pick up and drop off. Staff was not particularly helpful nor friendly. Room was not ready until 3 pm unless I wanted to pay $40 Euro extra. Then it would miraculously be available when we arrived at 1. Advised us that breakfast would be served and the time but not that it would cost $48 euro for the two of us. Beds not very comfortable.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, F.Behling Rooms Division Manager & Team

President Rulmeca Corporation

Customer review rating 4.2/5

Michael J. G. Business - 21/06/2019 AccorHotels review

After coming to this property with great anticipation for 20 years, I was disappointed to discover that the chef had removed my favorite German meal from the menu. Eisbein is no longer available. I was very disappointed

Dear Michael G., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Very comfortable and relaxing.

Customer review rating 4.2/5

Bob S. Solo - 30/05/2019 AccorHotels review

I was pleased with the professional, friendly staff and the relaxing comfort of the hotel.

Dear Robert S., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.Behling Rooms Division Manager & Team

It was ok.

Customer review rating 4.2/5

Frank S. Business - 26/05/2019 AccorHotels review

Desk staff was curt and inconsistent in providing information. My colleague received different information than I did. Neither explained the tidiculaous parking fees. exhorbitant and poorly implemented.

Dear Frank S., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Perfect Location

TripAdvisor rating 3.5/5

Wotanhl Couples - 26/05/2019 TripAdvisor review

This hotel, as you might suspect from the name, is very conveniently located next to Berlin Tegel AP. They offer very convenient shuttle service to and from the airport on about 10-15 minutes notice. The rooms are comfortable and the staff was extremely helpful.

Dear Wotanhl, thank you for your stay at our hotel and for the amazing 5 from 5 points feedback from your side. We would be happy to welcome you again in the near future. Best regards, F.Behling Rooms Division Manager & Team

Only if you need to be beside the airport

TripAdvisor rating 3.5/5

John R Business - 24/05/2019 TripAdvisor review

Very slow check in, rooms only average considering price charged. Restaurant staff uninterested, service very slow and charging top prices for average food. Did not have breakfast as at €24 I feel it is not expensive. The only positive is the free transfer to and from the airport . The hotel is similar to the airport - disorganised mess.

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, F.Behling Rooms Division Manager & Team

Great location

Customer review rating 4.2/5

Molly K. Families - 13/05/2019 AccorHotels review

The services were great. Great loction The parking fee and breakfast fee are very very expressive. I suggest that will be telephone point (free) that we will be able to order shuttle. Thank you

Dear Molly k., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Good hotel

Customer review rating 4.2/5

Henrik Business - 11/05/2019 AccorHotels review

The hotel is good, with good service staff and excellent location. The fitness room could be upgraded with at least some weights and a pull-up bar, and be open 24h. The breakfast is nice, but as only a small portion is served at a time it is common to have to wait for some dishes which is frustrating.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, F.Behling Rooms Division Manager & Team

Dissapointed

Customer review rating 4.2/5

Noname Business - 09/05/2019 AccorHotels review

This time everything was dissapointing. Taxi booking didn't work. We didn't get any reaervation number and I guess some bum took ours. Restaurant service was poor. One girl was working hard without any contact to customers and two hair boys were playing with computer. In the morning we asked shuttle bus, but we needed to wait for it's driver. Once he came there were no seat in the shuttle. So this time it was just noisy room with high price.

Dear Timo L., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Restful stay before flight home

Customer review rating 4.2/5

Loraine K. Couples - 04/05/2019 AccorHotels review

We chose the hotel for its proximity to Berlin Tegel Airport and were pleasantly surprised by the green space that surrounded it. The hotel staff was never less than friendly and helpful, and our arriving a bit early was no problem. We were so appreciative of the hotel shuttle, and the croissants available for folks like us up very early for flights home.

Dear Loraine K., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.Behling Rooms Division Manager & Team

Efficient hotel

TripAdvisor rating 3.5/5

John B Business - 01/05/2019 TripAdvisor review

Good location, clean, staff was friendly and efficient and the shuttle to the airport is helpful. The only drawback is that the hotel has nothing within walking distance. It does have a hotel restaurant, but that's about it.

Dear Mr. John B., thank you very much for your kind words and the fantastic feedback after your stay at our hotel. We would be pleased to welcome you back again at your next stay in Berlin. Best regards, F.Behling Rooms Division Manager & Team
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in berlin