Hotel - Mercure Airport Hotel Berlin Tegel
Mercure Hotel Mercure Hotel

Mercure Airport Hotel Berlin Tegel

3.5/5 1,025 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 153.00 EUR Non member rate
From 145.35 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • BERLIN TEGEL
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 05:30-24:00
    • Opening hours : Week-end 05:30-24:00

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All 186 rooms at the 4-star Mercure Airport Hotel Berlin Tegel are air-conditioned and have free WIFI access. Two rooms are reserved for people with reduced mobility. The cleanliness of your mattress is ensured with the Potema system.Two children up to 16 years may sleep in your room free of change. Your pets are also welcome to stay at the Mercure Berlin Tegel for a charge of EUR 10/night.

  • 186 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,905 reviews

Our guest reviews for Mercure Airport Hotel Berlin Tegel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,025 reviews
Anonymous Business - 08/10/2018 AccorHotels certified review
« Expensive for an old hotel but convenient »

I appreciated close location from the airport. Nevertheless, it is very expensive for an old hotel not renewed globally (bathroom is very old fashion).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Lange Assistant Hotel Manager

Silvana S. Friends - 01/10/2018 AccorHotels certified review
« convenient and comfortable »

Our stay was convenient as it was close to airport and free shuttle service was provided. Would have been nice if a complementary breakfast was included with our price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Between 4am and 5am in the morning we have a complementary early bird breakfast for your guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

Nanci Z. Couples - 27/09/2018 AccorHotels certified review
« Only if you have to....... »

stay here! Berlin should be ashamed of this...their only "airport hotel". Having stayed at airport hotels around the world, some of which were stunning and luxurious and some just comfortable, the Mercure didn't even begin to compare. Old, tired, horribly uncomfortable bed (the MOST important feature at an airport hotel) and even worse pillows.....I think sleeping in the airport lounge couch might have been better. Towels? UGH! How about a washcloth? The shower is uncomfortable, difficult to use and a ridiculous "cubicle" design. What an extreme disappointment. Can I say anything nice? Yes, the staff was quite pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas Z., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Richard W. Business - 24/09/2018 AccorHotels certified review
« Hot room »

The Room was hot their were urine stains on the toilet and food on the window sill

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard W., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Jenny Couples - 15/09/2018 AccorHotels certified review
« A very comfortable stay with good service, nice breakfast and easy shuttle to the airport. »

Check-in staff were very friendly and efficient. The room was comfortable and very clean. Breakfast had a good selection. The shuttle to the airport was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. We are delighted to read that you enjoyed the cleanliness of our hotel, the free shuttle Service as well as the friendliness of our Team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

Roman M. Families - 13/09/2018 AccorHotels certified review
« great in both days I had stayed in your hotel »

very professional and pleasant environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. m., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

KarunMenon Family - 28/08/2018 TripAdvisor review
« Comfortable Stay ! »

Nicely located near the airport , suitable for catching an early flight ! The free airport shuttle is a blessing . The rooms are just right considering the hotel is a connector to the airport ! Strongly recommended to avoid hassels of catching a public transport or taxi for odd timed flights ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards Alina Lange Assitant Hotel Manager

Anonymous Business - 04/08/2018 AccorHotels certified review
« All staff members were very friendly and helpful. »

I only stayed for one short night, but I had a great experience overall!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., thank you for the great review of our hotel! We are glad that you made a great experience with us. I will forward your feedback to all our members. Thank you again! We hope to see you again very soon. Sincerely, Alina Lange Assistant Hotel Manager

Family - 03/08/2018 TripAdvisor review
« Closest to Tegel »

The staff was friendly and the rooms were good. The best of all was the shuttle to the airport. Every few minutes with cordial and welcoming drivers who help you with their luggage. We also stopped at the bar. The staff was nice and the drinks were quite affordable. We did not have any meals. The room does not include breakfast. You can have a buffet breakfast but we were flying out early and opt-out. The proximity with Tegel Airport is everything, the neighborhood does not offer any interesting places nor restaurants.

Anonymous Solo - 02/08/2018 AccorHotels certified review
« Good »

Good experience. The restaurant had good food, had outdoor seatinf and was open late. Airport shuttle was very useful and quick. Room and hallway was slight worn especially in bathroom but otherwise it was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

Sn Families - 23/07/2018 AccorHotels certified review
« Good location but hotel already seen its best times »

The room was adequate but had seen its best days. It was really quiet! Plus points for that and the perfect location near the airport. The air condition started to clack loudly during the night in regular sequences so we did not get much sleep. Breakfast was good but we missed sweet yoghurts for our small child. Food in restaurant was not so good but ok. We missed something healthier on the children’s menu. Friendly staff. Would be good to mention the children’s playground in the backyard!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., thank you very much for taking your time to review your experience at our hotel. Your review is really helpful regarding children at our hotel. I will inform our chef regarding the food options for children. I am sure that we can arrange something different on direct request. I also forwarded the information about the air conditioning to our maintainance departmend. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Lange Assistant Hotel Manager

Hkuo Business - 08/07/2018 AccorHotels certified review
« Friendly and helpful staff »

The building itself is a bit old and worn-out, but the friendly and supportive staff made the transit stay satisfying and worthwhile.

Monika Families - 05/07/2018 AccorHotels certified review
« it was great »

no issues, very nice check in. my 3 year old son received a glass of milk free of charge at the bar. it was really nice

Nicholas Z. Business - 03/07/2018 AccorHotels certified review
« Great airport hotel »

Great airport hotel with a good restaurant for an evening between flights. Shuttle to airport works well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

Anonymous Business - 25/06/2018 AccorHotels certified review
« convenient and professional »

Shuttle from airport was very convenient. Front desk staff very helpful. Breakfast excellent with wonderful croissants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

D. G. Business - 24/06/2018 AccorHotels certified review
« Very efficient and very sympathic »

check-in was very good & nice, check-out was very efficient, efficient shuttle service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

Jj Business - 06/06/2018 AccorHotels certified review

Unfriendly staff. Tired room. No regular maid service. Poor value for money. Not at all enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie J., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Couples - 26/05/2018 TripAdvisor review
« Compromise »

Positives: -close to Tegel Airport -transfer to/from Airport provided by hotel -breakfast buffet surprisingly rich Cons: - poor evening restaurant service - hotel close to noisy expressway - sleeping comfort affected by below standart matress

Solo travel - 24/05/2018 TripAdvisor review
« Unmet expectations »

The individually decorated room was not cosy enough. The bill for the breakfast (which was good) was horrendous. I'd not stay there again, although the proximity and pick-up service from Tegel was good.

Krp Business - 22/05/2018 AccorHotels certified review

Fine stay close to airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alina Lange Direktionsassistentin / Assistant Hotel Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 153.00 EUR Non member rate
From 145.35 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates