Hotel - Mercure Airport Hotel Berlin Tegel
Mercure Hotel Mercure Hotel

Mercure Airport Hotel Berlin Tegel

3.5/5 1,012 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • BERLIN TEGEL
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 05:30-24:00
    • Opening hours : Week-end 05:30-24:00

Business services

  • 12 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All 186 rooms at the 4-star Mercure Airport Hotel Berlin Tegel are air-conditioned and have free WIFI access. Two rooms are reserved for people with reduced mobility. The cleanliness of your mattress is ensured with the Potema system.Two children up to 16 years may sleep in your room free of change. Your pets are also welcome to stay at the Mercure Berlin Tegel for a charge of EUR 10/night.

  • 186 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,881 reviews

Our guest reviews for Mercure Airport Hotel Berlin Tegel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,012 reviews
Anonymous Business - 04/08/2018 AccorHotels certified review
« All staff members were very friendly and helpful. »

I only stayed for one short night, but I had a great experience overall!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., thank you for the great review of our hotel! We are glad that you made a great experience with us. I will forward your feedback to all our members. Thank you again! We hope to see you again very soon. Sincerely, Alina Lange Assistant Hotel Manager

Family - 03/08/2018 TripAdvisor review
« Closest to Tegel »

The staff was friendly and the rooms were good. The best of all was the shuttle to the airport. Every few minutes with cordial and welcoming drivers who help you with their luggage. We also stopped at the bar. The staff was nice and the drinks were quite affordable. We did not have any meals. The room does not include breakfast. You can have a buffet breakfast but we were flying out early and opt-out. The proximity with Tegel Airport is everything, the neighborhood does not offer any interesting places nor restaurants.

Anonymous Solo - 02/08/2018 AccorHotels certified review
« Good »

Good experience. The restaurant had good food, had outdoor seatinf and was open late. Airport shuttle was very useful and quick. Room and hallway was slight worn especially in bathroom but otherwise it was fine.

Sn Families - 23/07/2018 AccorHotels certified review
« Good location but hotel already seen its best times »

The room was adequate but had seen its best days. It was really quiet! Plus points for that and the perfect location near the airport. The air condition started to clack loudly during the night in regular sequences so we did not get much sleep. Breakfast was good but we missed sweet yoghurts for our small child. Food in restaurant was not so good but ok. We missed something healthier on the children’s menu. Friendly staff. Would be good to mention the children’s playground in the backyard!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., thank you very much for taking your time to review your experience at our hotel. Your review is really helpful regarding children at our hotel. I will inform our chef regarding the food options for children. I am sure that we can arrange something different on direct request. I also forwarded the information about the air conditioning to our maintainance departmend. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Lange Assistant Hotel Manager

Hkuo Business - 08/07/2018 AccorHotels certified review
« Friendly and helpful staff »

The building itself is a bit old and worn-out, but the friendly and supportive staff made the transit stay satisfying and worthwhile.

Monika Families - 05/07/2018 AccorHotels certified review
« it was great »

no issues, very nice check in. my 3 year old son received a glass of milk free of charge at the bar. it was really nice

Nicholas Z. Business - 03/07/2018 AccorHotels certified review
« Great airport hotel »

Great airport hotel with a good restaurant for an evening between flights. Shuttle to airport works well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

Anonymous Business - 25/06/2018 AccorHotels certified review
« convenient and professional »

Shuttle from airport was very convenient. Front desk staff very helpful. Breakfast excellent with wonderful croissants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

D. G. Business - 24/06/2018 AccorHotels certified review
« Very efficient and very sympathic »

check-in was very good & nice, check-out was very efficient, efficient shuttle service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

Jj Business - 06/06/2018 AccorHotels certified review

Unfriendly staff. Tired room. No regular maid service. Poor value for money. Not at all enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie J., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Couples - 26/05/2018 TripAdvisor review
« Compromise »

Positives: -close to Tegel Airport -transfer to/from Airport provided by hotel -breakfast buffet surprisingly rich Cons: - poor evening restaurant service - hotel close to noisy expressway - sleeping comfort affected by below standart matress

Solo travel - 24/05/2018 TripAdvisor review
« Unmet expectations »

The individually decorated room was not cosy enough. The bill for the breakfast (which was good) was horrendous. I'd not stay there again, although the proximity and pick-up service from Tegel was good.

Krp Business - 22/05/2018 AccorHotels certified review

Fine stay close to airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alina Lange Direktionsassistentin / Assistant Hotel Manager

Paul Couples - 20/05/2018 AccorHotels certified review
« Acceptable standard. »

Overall everything was of an acceptable standard. Friendly staff, quality rooms and what I would expect being an Le Club member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., we very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

Raymond B. Business - 18/05/2018 AccorHotels certified review
« Enjoyable »

Overall very nice stay....short but sweet. I really enjoy your restaurant and look forward to a quiet, delicious meal with a fine glass of Berlin beer. You never disappoint. This year asparagus was in season. I ordered it with a side of sea bass. Absolutely delicious!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your great feedback! We hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

Djaka T. Business - 16/05/2018 AccorHotels certified review
« Nice hotel »

Quite good though the customer service staff mor welcoming and nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. t., we very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Lange Assistant Hotel Manager

Jeff S. Couples - 14/05/2018 AccorHotels certified review
« Friendly check-in, good, clean and quiet room. »

It was short but just what we needed since our flight was delayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff S., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Kutsche Verwaltung/Administration

Marc Couples - 12/05/2018 AccorHotels certified review
« Location is ONLY reason to pick this hotel »

Although this is supposed to be a no smoking hotel, our room smelled. Front desk is efficient but not really friendly. Parking rates are over priced. Hotel is over priced. Shuttle bus was good. Food in restaurant was OK but also over priced. I will not stay at this one next time.

Peter S. Friends - 08/05/2018 AccorHotels certified review
« Hamburg and Berlin »

Very nice, warm and friendly experience. The staff were extremely helpful when asked a question.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter S., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Kutsche Verwaltung/Administration

O. F. Business - 05/05/2018 AccorHotels certified review
« Dr »

Good

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