Novotel Paris Les Halles Hotel 4 stars

TripAdvisor rating 4.0/5 5,090 reviews
Novotel Paris Les Halles
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Room 1

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Children's age
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Hotel extras

  • Just two minutes' walk from the metro and the RER train station

  • Meeting area for 130 people, high-tech equipment

  • Bright restaurant, vacation activities and a piano bar

  • Video games area for children

  • Web Corner on a Mac and free WiFi in the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Paris Les Halles

8 Place Marguerite de Navarre
75001
paris
france

Tel: +33142213131

Fax: (+33)1/42212003

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE DU NORD :   38 CHATELET

  • GARE ST LAZARE :   27 PT NEUF-LOUVRE

  • 1 :   1 Châtelet sortie n°6

  • 11 :   11 Châtelet sortie n°6

  • 14 :   14 Châtelet sortie n°6

  • 4 :   4 Châtelet sortie n°6

  • A :   A Châtelet-les-Halles

  • B :   B Châtelet-les-Halles

  • D :   D Châtelet-les-Halles

  • By plane

    PARIS ORLY At 17km / 10.56 miles

  • By plane

    PARIS ROISSY CDG At 26km / 16.16 miles

  • By helicopter

    PORTE DE SEVRES At 10km / 6.25 miles

  • By car

    A1 At 10km / 6.25 miles

  • By car

    A4 At 10km / 6.25 miles

  • By car

    A6 At 10km / 6.25 miles

  • By train

    PARIS GARE DE LYON At 3km / 1.86 miles

  • By train

    PARIS NORD At 3km / 1.86 miles

GPS :48.86053, 2.346531

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Discover our fully-renovated Executive Rooms which boast a contemporary style and all the facilities and services you need for a great stay. Enjoy views of the Saint Eustache church or our patio.

Classic Room with 1 queen-size bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 queen-size bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

SUPERIOR ROOM with 1 Queen-sized bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 25

Executive room -1 double bed

  • Max. number of persons: 2
  • Area: From 25

Executive Room with 1 queen-size bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 queen-size bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room with 1 queen-size bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 2 queen-size beds

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Suite with 1 queen-size bed and 1 double sofa bed

  • Max. number of persons: 5
  • Area: From 45
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT LA PLACE

Type of cuisine: French

Eat how and when you want. Take a moment to relax in our light, airy restaurant and sample our delicious menus specially designed by our Chef.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE JARDIN PRIVÉ

Type of cuisine: French

A real "secret garden" in the heart of the City of Light, our indoor patio exemplifies the all-consuming passion of our landscape gardener, Marion Faver. Escape the Paris crowds and experience an idyllic and culinary break in this unique place!

Lunch

08:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

08:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LA PLACE

Photo non contractuelle / Strictly non binding

A cozy place with a constantly changing atmosphere. Depending on the week and your requirements: afternoon tea, DJ lounge, piano or piano and singer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE JARDIN PRIVÉ

Photo non contractuelle / Strictly non binding

This haven of peace at the heart of the hustle and bustle of Paris is the perfect spot with its superb collection of cocktails and high quality service. Everything is here for you: breakfast, lunch, dinner, drinks after work and even a barbecue!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 130

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Paris Les Halles

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

14,083 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,090 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Les Halles

TripAdvisor rating 4.0/5

chunkybeerdrinker Couples - 10/10/2019 TripAdvisor review

Welcome was good , room was lovely , location was terrific only let down by the bar both for food and service . Initially the guy who welcomed us into the bar was attentive and friendly but he went off shift and the other staff totally ignored us. The food we got was poor and very disappointing ,didn't have deserts or coffee and struggled to pay our bill as staff were elsewhere doing chores. I would stay again at the hotel but I wouldn't visit the bar !

Customer review rating 4.5/5

Anonymous Couples - 08/10/2019 AccorHotels review

When I booked the website said that room had robes and coffee machine. Website was updated prior to arriving and no mention of these things for that spec of room. Prices for drinks in hotel really high even for area hotel was in, would have liked to relax in bar a couple of evenings but did not want to pay the extortionate prices. The one night that we did sit in the bar we were joined by at least three mice running about which was a bit off putting.

Wonderful modern hotel on the Right Bank

TripAdvisor rating 4.0/5

Canadatorontogr8 Couples - 08/10/2019 TripAdvisor review

We stayed for two nights at this very modern and welcoming hotel located in a great area on the Right Bank. The greeting at the hotel upon our arrival was smooth and the bell man was delightful. He was so helpful with directions and exuded warmth and hospitality. The room was great, comfortable beds and soft linen. We received a welcome package of goodies upon our arrival that was unexpected. A very good way to wind up our holiday in Paris!

Very convenient location and friendly staffs

Customer review rating 4.5/5

Yolanda Families - 07/10/2019 AccorHotels review

The hotel allows us to access the metro and trains very easily. The room is clean and well organized. In addition, the living area is decent and comfortable. The staffs are very friendly and helpful.

Lovely hotel - very helpful and friendly staff

Customer review rating 4.5/5

Anonymous Families - 07/10/2019 AccorHotels review

The experience checking in at the hotel was a lovely easy experience. All staff we encountered were lovely, cheerful and helpful. The lobby area and location were lovely. Our room #506 was a bit disappointing given the lovely lobby. Tile missing and paint chipped in the toilet, dirty curtains etc. The air conditioning was not able to be turned cool enough - and there was no way to access fresh air in our room given the air conditioning was not cool enough. The breakfast was lovely however, the breakfast room was too small / crowded for the large number of guests (no matter what time we arrived) Overall our experience was very good and I would recommend it to friends and family.

Dear Alexandra T., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Wilkes Relations Clientèle Guest Relation

fine until checkout

Customer review rating 4.5/5

Robert Couples - 07/10/2019 AccorHotels review

long delays at checkout. need staff to be decisive when they see queues building up.

Barbara M.

Customer review rating 4.5/5

Barbara M. Friends - 06/10/2019 AccorHotels review

Staff was helpful and made us feel very welcome. Buffet breakfast was very good. Rooms were clean and roomy. Vincent was extremely helpful with information and arrangements. I am a travel and I booked 7 other rooms as well. The universal complaint was there were no wash clothes. Also, everyone wanted a separate container of shampoo and a bar of soap. There were no complaints for the pump bottles.

Dear Cece M., Thank you very much for your comment ! We very much appreciate it regarding your recent stay. Every day, Ophélie Malherbe our General Manager, takes the time to read all guest comments and the team is very sensitive of your feedback. Today, Tripadvisor is also a very used website to choose your destination ; that’s why your review would be a great opportunity to share your feedback with our future guest ! It takes few seconds to share your experience ! https://www.tripadvisor.com/UserReviewEdit-g187147-d197424-Novotel_Paris_Les_Halles-Paris_Ile_de_France.html Sincerely, Vincent Wilkes Relations Clientèle Guest Relation

Excellent location, poor breakfast facilities

Customer review rating 4.5/5

Gene Families - 06/10/2019 AccorHotels review

I am a Gold Le Club member & stay at a lot of NOVOTELS around the world. Les Halles is very good in most aspects - service, location, rooms. However the breakfast facilities are very poor. Out of 6 coffee machines, only one worked for one day then another was repaired....queues long and the toaster was difficult to work. A lot of people just gave up with both. The tables were not cleared until breakfast finished, hence a wait for plates continuously. There is no cooking station. The carpet in the breakfast area is absolutely filthy and needs a good clean or replacement. We were there for 4 nights so had ample time to observe. My daughter works in hospitality and noticed the discrepancies. We did mention this to 2 concierge as well as breakfast staff & none of them seemed to be aware of the problems. It is a pity because the remainder of our stay was wonderful & staff very obliging.

Accommodation was excellent, very clean rooms, concierge was outstanding and couldn't have been more helpful!

Customer review rating 4.5/5

Anonymous Friends - 06/10/2019 AccorHotels review

Our stay was extremely pleasant. Our rooms were very clean and welcoming. Our concierge Justin, was fantastic. He was very patient and really went out of his way to help us.

Dear Miss KRYSTINE H., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Wilkes Relations Clientèle Guest Relation

Upmarket Warmth

Customer review rating 4.5/5

Glenn Couples - 06/10/2019 AccorHotels review

Rooms spotless and inclusive. Hands were not out for tips and the service impressive. Advice from the front desk and conscierge thorough and welcome. They gave time and wisdom

Dear Glenn R., We very much appreciate your comments regarding your recent stay. Every day, Ophélie Malherbe our General Manager, takes the time to read all guest comments and the team is very sensitive of your feedback. Today, Tripadvisor is also a very used website to choose your destination ; that’s why your review would be a great opportunity to share your feedback with our future guest ! It takes few seconds to share your experience ! https://www.tripadvisor.com/UserReviewEdit-g187147-d197424-Novotel_Paris_Les_Halles-Paris_Ile_de_France.html Sincerely, Vincent Wilkes Relations Clientèle Guest Relation

Business with some leisure

Customer review rating 4.5/5

Jw Business - 05/10/2019 AccorHotels review

The location is perfectly situated, with the metro right below and many wonderful shops and restaurants nearby.

Dear Jennifer W., We very much appreciate your comments regarding your recent stay. Every day, Ophélie Malherbe our General Manager, takes the time to read all guest comments and the team is very sensitive of your feedback. Today, Tripadvisor is also a very used website to choose your destination ; that’s why your review would be a great opportunity to share your feedback with our future guest ! It takes few seconds to share your experience ! https://www.tripadvisor.com/UserReviewEdit-g187147-d197424-Novotel_Paris_Les_Halles-Paris_Ile_de_France.html Sincerely, Vincent Wilkes Relations Clientèle Guest Relation
Customer review rating 4.5/5

Erin B. Families - 04/10/2019 AccorHotels review

Totally not impressed with the hotel and service. Plus being subjected to discrimination by the male host at the hotel restaurant where the breakfast buffet was served is unacceptable and humiliating. He lied about the tables being already occupied when they were obviously not.

A week at Novotel Les Halles end of Sept 2019

Customer review rating 4.5/5

Florin T. Families - 04/10/2019 AccorHotels review

We selected Novotel Les Halles bcz of its central location giving us access within walking distance to Marais, St Germain, Louvre etc. Not many changes in this hotel over the last 6 yrs. We have been coming to this hotel regularly in the past years even during the reconstruction of the Les Halles. Service and cleanliness is decent but does not match the expectations dictated by the price. Breakfast experience is far from being pleasant with 80% of the coffee making stations being continuously out of order. The colony of mouses running all over does not make the lobby bar very attractive. Accor club membership status does not seem to be important to the hotel management. At the last stay as in the past no attempt was made to offer an upgrade. I may understand that no upgrade was possible but no attempt was made to explain it . After all this was my 6-7 stay and I am a Platinum member for many years

Dear Florin T., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Wilkes Relations Clientèle Guest Relation

Excellent Stay, Ideal Position

Customer review rating 4.5/5

Rod H. Couples - 04/10/2019 AccorHotels review

Just spent a week at Novotel Paris Les Halles. From the check in to the check out, the stay was over and above what we expected. This hotel is very well positioned in the centre of Paris and well within walking distance of many major attractions. There is a Metro literlly out the front door for when you need it. We had a Superior Room on the 6th floor. This was large and roomy, with an excellent ensuite. Breakfast was brilliant. Plenty of choice and all tastes catered for. Recommend and would stay again without hesitation.

Dear Rodney H., We very much appreciate your comments regarding your recent stay. Every day, Ophélie Malherbe our General Manager, takes the time to read all guest comments and the team is very sensitive of your feedback. Today, Tripadvisor is also a very used website to choose your destination ; that’s why your review would be a great opportunity to share your feedback with our future guest ! It takes few seconds to share your experience ! https://www.tripadvisor.com/UserReviewEdit-g187147-d197424-Novotel_Paris_Les_Halles-Paris_Ile_de_France.html Sincerely, Vincent Wilkes Relations Clientèle Guest Relation

Our first time in Europe. They set the standard high!!!

Customer review rating 4.5/5

Shirley B. Families - 03/10/2019 AccorHotels review

The staff was friendly, the rooms were spotless, the location could not have been any better. This was our first time in Europe and I couldn’t have imagined a better experience. Thank you Novotel Paris Les Halles!!!

Dear Shirley B., We very much appreciate your comments regarding your recent stay. Every day, Ophélie Malherbe our General Manager, takes the time to read all guest comments and the team is very sensitive of your feedback. Today, Tripadvisor is also a very used website to choose your destination ; that’s why your review would be a great opportunity to share your feedback with our future guest ! It takes few seconds to share your experience ! https://www.tripadvisor.com/UserReviewEdit-g187147-d197424-Novotel_Paris_Les_Halles-Paris_Ile_de_France.html Sincerely, Vincent Wilkes Relations Clientèle Guest Relation

Very good

Customer review rating 4.5/5

Christine R. Couples - 02/10/2019 AccorHotels review

Our experience staying at your hotel was great for the proximity to RER for travelling to airport. The room was a good size, bed was comfortable.

Dear Christine R., We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Wilkes Relations Clientèle Guest Relation

Bad service and poor hygeine

Customer review rating 4.5/5

Pinku M. Business - 02/10/2019 AccorHotels review

It was not good. I paid >$300 each night for 8 nights and I was extremely dissatisfied. The receptionists and the person welcoming us were rude. There were mice running around in the bar and restaurant area. Many days, coffee pods and tea bags were not refilled. I was in room 404. When asked for a refill, it never came until I called again after 1 hour. The sink drain was clogging, the cover on the sink drain was broken. The bed was poorly made. Not only was the sheet was changed even though I stayed there for 8 nights. Only the pillow covers were changed. The sheets were not tightly put. Overall, it was very uncomfortable. Will never recommend this hotel to anyone. The concierge service was very good. They were courteous and knowledgeable.

Dear Pinku M., Your stay in our hotel clearly did not meet your expectations and you have highlighted certain issues regarding the services that we provided. Firstly, please allow us to say how sorry we are that we did not meet your expectations. We consider such matters to be extremely important, your comments have therefore been shared with our team and together we are working on solving these issues so that our service will no longer disappoint in this area. I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel. Should you choose to stay in our hotel again, please do not hesitate to call me on +33 1 42 21 20 22 or to send me an e-mail: h0… I will personally ensure that you get a room that will meet your expectations. Yours sincerely, Benjamin Guiffard Assistant Guest Relation Manager

Greaet hotel but appalling check out service

Customer review rating 4.5/5

Elanor K. Families - 02/10/2019 AccorHotels review

The hotel itself was excellent, however we were extrememly dissatisfied with our check-out experience. We had to wait for well over 15 minutes to be served, the check out staff made no attepmt to ask any other staff to help even though there were several around, and allowed other people to push in in front of us. As we had a plane to catch this made our onward journey extremely stressful and it was not what I expect from such an expensive hotel as this.

Dear Elanor K., Thank you for taking the time to tell us about your experience at the Novotel Paris Les Halles. I am sorry that your experience at the check-out did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benjamin Guiffard Responsable Relations Clientèle Guest Relation Manager

Hade a great time

Customer review rating 4.5/5

Andre Families - 02/10/2019 AccorHotels review

very happy with our stay, nice and clean, good breakfast and extremely nice and helpful reception workers

Dear Andre E., We very much appreciate your comments regarding your recent stay. Every day, Ophélie Malherbe our General Manager, takes the time to read all guest comments and the team is very sensitive of your feedback. Today, Tripadvisor is also a very used website to choose your destination ; that’s why your review would be a great opportunity to share your feedback with our future guest ! It takes few seconds to share your experience ! https://www.tripadvisor.com/UserReviewEdit-g187147-d197424-Novotel_Paris_Les_Halles-Paris_Ile_de_France.html Sincerely, Vincent Wilkes Relations Clientèle Guest Relation

Beautiful hotel in a great area

Customer review rating 4.5/5

Dd Couples - 02/10/2019 AccorHotels review

The hotel is lovely and in a great area. My stay in an executive suite met most of my expectations. But for the price I didn’t expect to be overlooking the restaurant below. I had requested a balcony or city view but did not get it.

Dear Donna D., We very much appreciate your comments regarding your recent stay. Every day, Ophélie Malherbe our General Manager, takes the time to read all guest comments and the team is very sensitive of your feedback. Today, Tripadvisor is also a very used website to choose your destination ; that’s why your review would be a great opportunity to share your feedback with our future guest ! It takes few seconds to share your experience ! https://www.tripadvisor.com/UserReviewEdit-g187147-d197424-Novotel_Paris_Les_Halles-Paris_Ile_de_France.html Sincerely, Vincent Wilkes Relations Clientèle Guest Relation
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