Hotel - Novotel Lisboa
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Novotel Hotel

Novotel Lisboa Hotel

Avenida José Malhoa 1 1A 
1099-051  LISBOA
PORTUGAL

2,703 reviews
TripAdvisor Rating Based on 2,703 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Other sports activities (Nearby)
    • Darts (Nearby)
    • Karting facilities (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 249 rooms
  • 50 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 47 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,650 reviews

Our guest reviews for Novotel Lisboa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,703 reviews
AccorHotels certified review
Al Solo - 17/08/2017
« Al »

It was transit stay. Called the reception and restaurant several. No answer I think the hotel staff are stretched and compromises the quality of stay

AccorHotels certified review
Svm Families - 13/08/2017
« Good service, comfortable room »

We had a lovely stay in a very comfortable room. The staff were good and very attentive. Breakfast had a lot of variety - it could be very busy at times but there was warning given of the peak times so if these were avoided there was no issue.

AccorHotels certified review
Bbjay Families - 13/08/2017
« Bbjay »

Over the last couple of years I have stayed at this hotel several times. I feel the standards this visit have gone down. The breakfast was was very good. The room was clean. A broken toilet seat was replaced during our stay. Due to paper cups being provided for hot drinks I purchased some patterned stoneware cups in Colombo shopping centre. Unfortunately the cups were accidentally mistaken for the hotels crockery and were taken away by housekeeping while we were out sightseeing. I contacted the front desk several times and nothing was done about it.

AccorHotels certified review
Kevin Couples - 10/08/2017
« Leisure Trip »

The stay was excellent and very enjoyable indeed.

AccorHotels certified review
Nina Business - 10/08/2017
« fee for dog »

I was traveling with my dog and informed the hotel during booking with accorhotels. At the check in I asked for the price for the dog and I understood 14€. When I checked out they charged every day 49€ for the dog. This is incredibly high. I travel often with my dog and I have never paid such a high fee even in 5 star hotels. Please contact me regarding this issue.

AccorHotels certified review
Luis M. Families - 09/08/2017
« Luis M. »

Fantastic experience. Definitely would recommend this hotel to everyone. Family friendly hotel and staff made our stay memorable.

AccorHotels certified review
Mark G. Families - 05/08/2017
« Lovely hotel. Fantastic service »

From check in to departure our stay was perfect. Great room, lovely evening meal andf a fabulous breakfast. Our favourite Lisbon hotel and we are never disappointed.

AccorHotels certified review
Cibele Z. Families - 05/08/2017

Stuff very nice

AccorHotels certified review
Bart W. Solo - 05/08/2017
« It was good »

The gym was one of the main reasons I chose to stay here

AccorHotels certified review
Danielle F. Families - 04/08/2017
« The room was not upto the quality it should be. »

This is our 2nd stay at your hotel. We stayed in room 311, the mattress on the sofa bed was very uncomfortable and dipped in the middle. The bathroom The totally unhygienic toilet seat needs changing as the paint is cracked and so is the flusher. The flooring has come unstuck by the toilet and the sanitary bags were not immediately replenished. Re the big bathroom mirror Have a look bottom right behind the cracked light and top middle of the mirror. Housekeeping - there was a noticeable mark on the mirror in the main bedroom made by one of us and at no time during our was it cleaned off by housekeeping. After asking a couple of time for extra towels and an extra duvet I had to complain at the front desk before we got anything. We have stayed here before and on that strength stayed in you Madrid and Seville hotels but am reluctant to book again if this is your standard of cleanliness and service.

AccorHotels certified review
Alex C. Couples - 03/08/2017
« Excellent stay at Accor hotels as always »

Thoroughly enjoyable stay, room and staff excellent. Only slight downside was breakfast was a bit chaotic on day one with shortage of plates and cutlery, but food was great. Would definitely stay again

AccorHotels certified review
Pjm Families - 02/08/2017
« Efficient and convenient »

Good. The upper floor areas are a bit tired and it's a shame one can no longer get a snack / lunch by the pool. But tidy room, efficient staff and good breakfast. Just what we needed

AccorHotels certified review
Rifat A. Families - 02/08/2017
« Value for money hotel »

Our stay in Novotel Lisboa was enjoyable and smooth. Personnel, especially in the restaurants, are very friendly, helpful. Room quality is mediocre. Rooms are spacious and clean, but a bit old, requiring refurbishing. There was no way of opening the windows to ventilate the room with fresh air, making it difficult in the night if you do not like to leave the AC on. Hotel location is very close to the metro, so it is easy to get to the city center.

AccorHotels certified review
Anonymous Families - 01/08/2017
« Fun family break »

Great stay with lovely weather. Breakfast time was a little hectic though and needed more tables.

AccorHotels certified review
Claire B. Families - 01/08/2017
« Perfect spot for family city break. »

As a family we have enjoyed our stay at Novotel Lisboa. The facilities were excellent, especially for families. We loved the children's evening activities and pool. The girls leading the sessions were brilliant. We found the location near Praca de Espanhya Metro station very convenient as well. The breakfasts were amazing which such a huge generous choice: would definitely stay here again.

AccorHotels certified review
Anonymous Families - 31/07/2017
« Reasonable hotel for families »

Stay was good value and breakfast choice was very good. We had interconnecting rooms which were perfect for larger families. The pool was small but fine although it's directly under the flight path and even in July was really cold. More loungers would help. The service at the bar and restaurant was very poor. The food was nice but the menu was complex and there were no kids choices. We also found some of the reception staff and the lady at breakfast unhelpful. The two ladies doing kids activities in the evenings were incredibly good and the kids loved them. The location was a bit outside of the old town but the metro station was an easy 5-10 min walk from the hotel and very easy to negotiate. We enjoyed our stay but feel some attention is needed to the bar/restaurant menu and staffing to improve this hotel.

AccorHotels certified review
Julia Families - 30/07/2017
« Weekend in Lisbon »

First of all i was positively surprised for good options offered for families with small children. No need to book 2 roomes to lodge family of 4. Location is rather good, close to centre, hop-on-hop-off busses stop in front. Good breakfast, with the only but, breakfast-room gets very busy in the morning. Bathroom is big and bed comfortable.

AccorHotels certified review
Martins Families - 30/07/2017

Nice and clean rooms the WIfi in the rooms is weak and falls off most of the time.Good location, Nice breakfast but more variety would-be better. Personel are friendly and helpful.

AccorHotels certified review
Anonymous Families - 30/07/2017
« On of my worth experience with Novotel in 10 years »

We arrived late in the evening and our rooms were attributed to another person with a very similar name. They finally got us bedroom but not at the same level. In the master bedroom the sofabed was not ready and we have to open the sofa bed by ourself which was very difficult.

AccorHotels certified review
Mr. A. Families - 29/07/2017
« Family holiday »

Pleasant holiday hotel with excellent breakfast buffet

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