Hotel Mercure Wien Zentrum

Mid-scale hotel for business trips or leisure

The Wien Mercure Zentrum Hotel is situated right in the historical heart of Vienna - a phenomenal central location, pulsating with the city's business and cultural life. St. Stephen's Cathedral, the State Opera House, Hofburg Imperial Palace, Museum Quarter and exclusive shopping streets are all within walking distance. The ideal location for a perfect stay: modern Privilege and Standard Rooms, customer-tailored service with that Viennese charm and world-famous Viennese cuisine.

There is plenty to see in Vienna: from magnificent baroque buildings to "golden" art nouveau architecture, over 100 museums and more than 27 castles! We give you the key to the city and will be happy to draw up your own personal Vienna tour guide!

Hotel extras

EXCELLENT LOCATION: just 5 minutes from Stephansplatz
Located in the historic city center
FREE guided walking tour every Saturday (limited places)
Modern Privilege Rooms on high floors with free minibar and Nespresso coffee machine
Modern restaurant concept: GO!WIEN

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information

Online check-in
WIFI/Internet Access
Parking (Nearby)
Pet allowed 9 EUR
Babysitting on request
100% non-smoking hotel
Air conditioning
Languages spoken at the hotel
Reception open 24 hours a day
EARLY CHECK IN FROM 10AM
Laundry
Boutiques/shopping (Nearby)
Porter
Concierge

Leisure and activities

Well-being (Nearby)
Babysitting on request
Boat excursions (Nearby)
Other sports activities (Nearby)

Catering

Breakfast
1 restaurant(s)
1 bar(s)
Room service

Business services

Self service business centre
Copy/print service available

See all services

Hotel location

See on a map

Fleischmarkt 1a
1010
VIENNA
AUSTRIA

Tel: (+43)1/534600

Fax: (+43)1/53460232

Contact email

Check-in from 14h00

Check out up to 12h00

Access and transport

U1, U4 : U1, U4, SCHWEDENPLATZ
U3 : U3, STEPHANSPLATZ

VIENNA SCHWECHAT At 15km / 9.38 miles
SUEDAUTOBAHN A2 At 10km / 6.25 miles
WESTAUTOBAHN A1 At 12km / 7.46 miles
HAUPTBAHNHOF SOUTH RAILWAY At 5km / 3.11 miles
WESTBAHNOF WEST RAILWAYSTATION At 5km / 3.11 miles

GPS : 48.211361, 16.374772

Currently, close to our hotel

At 644 m
Man Ray, exhibitionFrom 14/02/2018 to 24/06/2018
At 1 km
Impulstanz, Vienna International Dance FestivalFrom 12/07/2018 to 12/08/2018
At 1.1 km
Jean-Claude Volot, exhibitionFrom 26/01/2018 to 07/10/2018
At 1.2 km
Vienna Cabaret FestivalFrom 23/07/2018 to 28/07/2018
At 1.4 km
Art into Life!, exhibitionFrom 10/11/2017 to 24/06/2018
At 1.4 km
Gironcoli, exhibitionFrom 03/02/2018 to 27/05/2018
At 1.5 km
The Long Night of the Museums of ViennaFrom 06/10/2018 to 06/10/2018
At 1.5 km
Egon Schiele, exhibitionFrom 23/02/2018 to 04/11/2018
At 1.5 km
Wow !, exhibitionFrom 16/02/2018 to 29/07/2018
At 1.7 km
Art AustriaFrom 26/04/2018 to 29/04/2018

VIENNA travel guide

Our rooms

6 photos

Choose between the stylish Standard Room or the Privilege Room with extra facilities.

Standard Double Room

Our comfortable hotel rooms are equipped with flat-screen TVs, a minibar, WIFI access (free), a laptop safe, bathroom with bathtub or walk-in shower, hairdryer and make-up mirror.
Privilege Double Room

Free high-speed Internet, Nespresso coffee machine, excellent bathroom facilities with bathrobe and slippers, a bottle of mineral water, flat-screen TV, free minibar, laptop safe, bathroom with walk-in rain shower, hairdryer and make-up mirror.
Standard Single Room

Our comfortable hotel rooms feature a flat-screen TV, minibar, WIFI access (free), laptop safe, bathroom with bathtub or shower, hairdryer and make-up mirror.
MyRoom by Katharina: May I have this dance?

Become enchanted by a passion for dance. In this unique room you can learn the moves to dance with Katharina and she will happily show you the steps. What are you waiting for?
My Room by Adrienn: Dolce Vita

Adrienn loves the Mediterranean way of life, travel and the sun. In this room, the sun is ALWAYS shining. Get swept up in Italian dolce vita in the heart of Vienna.
MyRoom by Edina: A Viennese "Melange"

For Edina, coffee and Vienna go hand in hand, and coffee is the best way to start the day. With her tips, you can be sure to order your coffee just how you like it. Whether it's a "Melange", an "Einspänner" or a "Verlängerter" - Edina knows them all.
My Room by Sabine: Sweet dreams

Experience something interesting from the extraordinary success story of a Viennese business. The best thing is that you're allowed to try some! Sabine is fascinated by the famous pink brand and to her mind, sweet treats are always welcome!

105 rooms
100% non-smoking hotel
2 connecting rooms
Extra bed in room for child
Crib on request

- Pulse air
- 220/240 V AC
- Air conditioning
- Data port in room
- Emergency exit map
- Radio in room
- Opening windows
- WiFi in your room
- Remote control TV
- Work desk in all rooms
- Satellite/cable colour TV
- Automatic temperature control
- Crib on request
- Direct dial telephone
- High speed transmission line
- Coffee/tea making facilities
- Bathtub
- Hair dryer in bathroom
- Make-up/magnifying mirror
- Keycard-operated door locks
- Audible smoke alarms in rooms
- Deadbolts and/or locks in rooms
- Smoke alarm in room
- Emergency info in rooms
- Message alert
- Automatic wake up call

Our rooms fittings

Our restaurants and bars

Lunch 11:30 - 17:00

Dinner 17:00 - 22:00

KORNHAEUSLTURMType of cuisine: Regional

We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.

Find out more and book

Photo non contractuelle / Strictly non binding

Midday

Evening

BAR

Our bar and garden is open daily. Relax and enjoy our selection of wines, spirits from around the world and hot and cold food.

See all our restaurants and bars

4.4/5 AccorHotels Rating Based on 2,718 reviews

Our guest reviews for Hotel Mercure Wien Zentrum

100% genuine reviews from our guests

Find out more

4.0/5 TripAdvisor Rating Based on 1,588 reviews

AccorHotels certified review

Chawin A. Couples - 17/04/2018

« Great location & service »

Never disappointed at location of the service and how we was treated over the course of our 3-night stay

Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Shiftleader Mercure Wien Zentrum

AccorHotels certified review

Richard Couples - 13/04/2018

« An enjoyable stay. »

The hotel had a great location for exploring Vienna, the room was nicely designed and we loved the shower. Staff were friendly and efficient on check-in and out. My only slight complaint is that the air-conditioning was not working. When I queried this at reception I was told that it had not been switched-on for the summer yet. As the temperature was around 25 degrees on some days, and the room became uncomfortably warm at night, the aircon would have been greatly appreciated. Due to street noise at night, it was not possible to open the window. Aside from this, we very much enjoyed our stay, so thank you!

Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Shiftleader Mercure Wien Zentrum

AccorHotels certified review

Anonymous Couples - 12/04/2018

« Very good short break. »

Staff were very professional and welcoming, room was to a great standard and very clean.

Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Shiftleader Mercure Wien Zentrum

TripAdvisor review

Family - 11/04/2018

« Good location »

The location is great, but there was no heating/cooling to adjust. It was so hot in the room and we were told to open the window. This is disappointing as we could hear the street noise all night. The hotel said because winter had just finished they only set the heating on and not the cooling. I was given a fan in the morning, but it didn't help the first night when I had to sleep with the window opened all night - that had no fly screen. The window was vert large and next to the writing desk, so this could be a potential hazard if a small child was to climb up, they could easily fall out. Breakfast was sufficient but did not have a child discount. Cost was 16 Euro per person regardless of age. The room is very small and so is the bathroom, but overall the beds were comfortable and the bathroom sufficient.

Our hotel has responded to the review

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Wien Zentrum. First of all we are happy to know you enjoyed our great city center location and your comfortable bed in your room. We would like to apologize the inconveniences described because the temperature in your room! During the winter time we had heating in all our rooms and now during spring/summer our hotel is equipped with a central cooling system. All the guests are able to control the degrees for their own well-being! Please note, that kids under 12 years do not pay for breakfast in our hotel. We deeply regret your bad experience with us, and we hope to get the chance to welcoming you again to convince you from our services and qualities! Kind regards Kerstin Allabauer Front Office Assistant Manager

AccorHotels certified review

Andrea Families - 09/04/2018

« Great place where to stay in the center of Vienna »

Excellent place to be in the center of Vienna. Nice and clean, in the heart of Vienna, great rooms.

Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum

AccorHotels certified review

Celia W. Business - 08/04/2018

« Excellent service and standards marred by street noise both nights »

I asked for a quiet room and was placed on floor five at the end of the corridor. I appreciate that this is not the hotel’s fault but both nights there was considerable street noise throughout the night – shouting and screaming plus motorbikes revving up, with the result was it was not a peaceful night’s sleep. However the facilities of the hotel, the staff, cleanliness and breakfast were all of a high-level.

Our hotel has responded to the review

Dear Mrs. w., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum

AccorHotels certified review

Haniff Couples - 02/04/2018

« Awesome »

Nice room. Very clean and staff were polite and professional.

Our hotel has responded to the review

Dear Haniff B., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum

AccorHotels certified review

Vargas-s. Business - 01/04/2018

« Conference trip at Austria »

Pleasant stay with very nice and polite service. Few offer for dinner at the restaurant. Nice offer for breakfast. Somehow small space at the restaurant when the hotel is full.

Our hotel has responded to the review

Dear Genoveva Vargas S., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum

AccorHotels certified review

Meir S. Friends - 28/03/2018

« Very good »

Hotel is located in center of Vienna, quiet rooms, good breakfast and above all very good service at the reception.

Our hotel has responded to the review

Dear Meirhay S., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum

AccorHotels certified review

Noshea Business - 28/03/2018

« happy enough »

comfortable, friendly, clean

Our hotel has responded to the review

Dear Nessa M., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. We are glad to know you enjoyed the friendly service from our hotel staff and the rich breakfast buffet every morning. Please do not hesitate to contact us for your next booking to get an additional discount up to 10% off your room rate as a LeClub Accorhotels Member. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum

AccorHotels certified review

Dave M. Business - 28/03/2018

« Dave Mac Ardle »

perfect

Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum

AccorHotels certified review

Adrian Friends - 28/03/2018

« Great location for exploring Vienna »

Very good Hotel location, although was slightly confused as there is another Mercure directly opposite, up some steps, so the taxi driver wasn't sure where to drop us. Rooms were functional, clean and comfortable. Would have preferred more English speaking TV channels but this seems to be a regular issue when travelling in Europe, aside from Sky News and BBC World News.

Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also like to thank you for your constructive criticism regarding Tv channels! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum

AccorHotels certified review

Martin Couples - 27/03/2018

« Everything you could hope for in a stay in vienna »

A fabulous experience

Our hotel has responded to the review

Dear Martin C., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum

AccorHotels certified review

M Friends - 27/03/2018

« Everything within the hotel was good. »

The hotel is close to all city centre facilities and is a well run good class hotel. Breakfast is good and the rooms are comfortable and clean. - overall very good.

Our hotel has responded to the review

Dear Michael R., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. We are happy to know you enjoyed our great city center location within walking distance to many popular attractions. It is always a pleasure to read that our guests enjoyed their stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum

AccorHotels certified review

Simon, H. U. Couples - 23/03/2018

« Great location, friendly staff and comfortable rooms »

Stayed for three nights, our first time in Vienna. Great central location to get around and see the sights, subway station less than ten minutes walk away. Large, comfortable room, with walk in shower. Toiletries provided with hair dryer as well as tea and coffee making facilities. Friendly reception staff, great food in the restaurant, everything you could ask for in a hotel.

Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum

AccorHotels certified review

Anonymous Business - 22/03/2018

« Nothing Special »

The hotel is well located but really nothing special. The room was very ordinary and not very inspiring

Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience wih our rooms did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With warm regards from Vienna, Julia Ron Shiftleader Mercure Wien Zentrum

AccorHotels certified review

Lauren J. Couples - 20/03/2018

« Highly recommend »

Really friendly staff at the hotel who were always willing to help. They accommodated my request for a high rise room and brought extra tea and coffee condiments to my room when requested without delay. They booked me a taxi from the hotel to the airport which is cheaper than booking one yourself or just jumping in one as we found from our trip from the airport to the hotel. Only downside was, one afternoon I went into the restaurant for a tea and cake. I ordered an English breakfast and a brownie dessert. The waiter brought me my tea but stated they had no English breakfast so justbrought early grey- I hate earl grey. I didn’t touch it but hey I had to pay for it. I mean, I didn’t say anything to them so could be my fault too. Also thought they were hovering for a tip. No complaints at all about the reception staff. Amazing service from them. The free walking tour was appreciated and a lovely touch from the hotel. Brilliant location with plenty of choice of bars, restaurants and cafes to choose from.

Our hotel has responded to the review

Dear Mrs. J., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am so sorry about the situatuion in our restaraunt. Be suire i will share your comments to them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I wish you all the best and i hope we can welcome you as soon as possible. Julia Ron Shiftleader Mercure Wien Zentrum

AccorHotels certified review

Jennifer F. Business - 16/03/2018

« Exceptionally welcoming »

Very processional and efficient reception team. Breakfast team very attentive and polite

Our hotel has responded to the review

Dear Mrs. F., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warm reagrds from Vienna, Julia Ron Shiftleader Mercure Wien Zentrum

AccorHotels certified review

Laura Couples - 13/03/2018

« Romantic stay in a quiet hotel »

It was à lovely room in a quiet neiborghood. Breakfast was good and with multiple choices. We ate at different times and always had choices. Employees are nice and keen to help.

Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warm regards from sunny Vienna, Julia Ron Shiftleader Mercure Wien Zentrum

TripAdvisor review

Business - 12/03/2018

« Excellent location and service »

Superb location in the center of historic Vienna--walking distance to everywhere. Staff very friendly and helpful. Room was very clean and comfortable. Restaurant served great breakfasts with everything fresh and tasty. Breads and croissants exceptionally good!

Our hotel has responded to the review

Dear Mercure Guest! Thank you for having taken your time to review your recent stay with us at Mercure Wien Zentrum. We are delighted to know everything was to your satisfaction and greatly appreciate your review and your wonderful praises. It was a pleasure having you with us and we already look forward to your next visit. Kind regards Kerstin Allabauer Front Office Assistant Manager

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Hotel Mercure Wien Zentrum