WIFI/Internet Access- EXCELLENT LOCATION: just 5 minutes from Stephansplatz
- Located in the historic city center
- FREE guided walking tour every Saturday (limited places)
- Modern Privilege Rooms on high floors with free minibar and Nespresso coffee machine
- Awarded the Austrian Ecolabel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying- Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key - WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
- Parking (Nearby)
- Public indoor parking
- Bus/coach parking area (Nearby)
- pets allowed 9 EUR
- 100% non-smoking hotel
- Air conditioning
- Languages spoken at the hotel
- German
- English
- Reception open 24 hours a day
- Early check-in/Late check-out
- EARLY CHECK IN FROM 10AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
- Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
- Boutiques/shopping (Nearby)
- Beauty salon (Nearby)
- Gift shop/newspaper shop (Nearby)
- Hairdressing salon (Nearby)
- Porter
- Concierge
Hotel location
Fleischmarkt 1a
1010
VIENNA
AUSTRIA
- U1, U4 : U1, U4, SCHWEDENPLATZ
- U3 : U3, STEPHANSPLATZ
- VIENNA SCHWECHAT At 15km / 9.38 miles
- SUEDAUTOBAHN A2 At 10km / 6.25 miles
- WESTAUTOBAHN A1 At 12km / 7.46 miles
- HAUPTBAHNHOF SOUTH RAILWAY At 5km / 3.11 miles
- WESTBAHNOF WEST RAILWAYSTATION At 5km / 3 miles
GPS : 48.211361, 16.374772
Currently, close to our hotel
Our rooms
Choose between the stylish Standard Room or the Privilege Room with extra facilities.
Standard Double Room
Our comfortable hotel rooms are equipped with flat-screen TVs, a mini-bar with free water, WIFI access (free), a laptop safe, bathroom with bathtub or walk-in shower, hair dryer and make-up mirror.
Privilege Double Room
High floor, modern Viennese design, Nespresso coffee machine, upscale bathroom facilities with bathrobe and slippers, flat-screen TV, free mini-bar, laptop safe, bathroom with walk-in rain shower, hair dryer and makeup mirror.
Standard Single Room
Our comfortable hotel rooms feature a flat-screen TV, minibar, WIFI access (free), laptop safe, bathroom with bathtub or shower, hairdryer and make-up mirror.
MyRoom by Katharina: May I have this dance?
Become enchanted by a passion for dance. In this unique room you can learn the moves to dance with Katharina and she will happily show you the steps. What are you waiting for?
My Room by Adrienn: Dolce Vita
Adrienn loves the Mediterranean way of life, travel and the sun. In this room, the sun is ALWAYS shining. Get swept up in Italian dolce vita in the heart of Vienna.
MyRoom by Edina: A Viennese "Melange"
For Edina, coffee and Vienna go hand in hand, and coffee is the best way to start the day. With her tips, you can be sure to order your coffee just how you like it. Whether it's a "Melange", an "Einspänner" or a "Verlängerter" - Edina knows them all.
My Room by Sabine: Sweet dreams
Experience something interesting from the extraordinary success story of a Viennese business. The best thing is that you're allowed to try some! Sabine is fascinated by the famous pink brand and to her mind, sweet treats are always welcome!
- 105 rooms
- 100% non-smoking hotel
- 2 connecting rooms
Our restaurants and bars
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We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.
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Our bar is open daily, with a cozy beer garden in summer. Sit back and relax with selected wines, international spirits, as well as cold and warm dishes.
Certificate of excellence 2018 
Dear Mrs. P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations regarding the housekeeping; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Mr. D., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Mercure guest! Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna. We are so happy to hear that you enjoyed our great city center location and our helpful staff members. You certainly have enjoyed most of our facilities, we do hope you will be able to return to us in the near future. Kind regards Kerstin Allabauer Front Office Assistant Manager
Dear Mr. T., We very much appreciate comments especially of you! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards and see you soon! Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear XinYingHannah C., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Svetlana S., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. We sincerely regret the fact that we were unable to give you the great experience we strive to offer to all of our guests and that you left us not being completely satisfied. Your feedback is very important to us and please allow me to express my sincerest apologies. We will forward all your comments to the responsible department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum
Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Mr. S., We very much appreciate your great comments regarding your stay at the Hotel Mercure Wien Zentrum on tripadvisor! We deeply regret what happened to your wife!! Please ret assured that we`ve already sent our technician to check the lamp to avoid such situation in future. I hope the injury is already healed! Warm regards from Vienna Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Mrs. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to thank you for your constructive criticism regarding the unpleasant situation at the breakfast, we´ve forwarded your comments already to the responsible persons! We do have also rooms with a "normal" bathroom door, we could have changed your room immediately. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Mr. F., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We deeply regret that your were not happy with the temperature in your room. Unfortunately our system allows us only either to heat or to cool. Thank you again for sharing your experience! Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Yoram R., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum
Dear Mr. A., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Mr. K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet fully your expectations regarding our services in our restaurant; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As the free upgrades to a higher room category for platin members are upon availability, we couldn`t give you any as we were fully booked. If my colleagues did not communicate that in the right way, we deeply regret. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We`ve already credited 2000 Le Club points to your Plain card as a small compensation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum
Dear Adele L., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback, especially such as yours. We are more than happy you enjoyed your first visit to beautiful Vienna to the fullest and we were able to make you feel so welcome, from arrival to departure. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum
Dear Shuk Man W., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. We are happy you enjoyed especially our kind hotel staff and the delicious kitchen. Please rest assured I will forward your comments regarding the tourist information at the front desk to my colleagues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum
Dear Hassan Abdulghani A., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your kind comments with our reception team. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum
Dear Anna A., thank you for your feedback. We very much appreciate it! We are delighted you had an overall pleasant stay with us. Unfortunately we could not convince you from our modern bathroom design. We do apologize for that! Thank you again for sharing your experience, and we hope to welcoming you back to us. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum
Dear Linda S., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. We are glad to read you enjoyed our kind staff members. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. Unfortunately you were not satisfied with your room size and that we offer no own porter. Our staff members at the front desk are always willing to help our guests with their luggage. We do apologize for the inconvenience. Please not due to the warm autumn weather we changed a few days to air conditioning. Now during the cold days we have in the hotel everwhere heating system. Thank you again for sharing your experience, and we hope to have the pleasure to welcoming you back to us soon. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Wien Zentrum
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
