Hotel - ibis Lyon Gerland Musee des Confluences
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lyon Gerland Musee des Confluences Hotel

4.0/5 430 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pets allowed 5  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • Italian
    • Portuguese
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

In a contemporary setting, our 129 soundproof and air-conditioned rooms are equipped with Sweet Bed by ibis bedding and mattress toppers to provide maximum comfort and a peaceful night's sleep.

  • 129 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Direct dial telephone
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 3,388 reviews

Our guest reviews for ibis Lyon Gerland Musee des Confluences

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 430 reviews
Angela Families - 17/06/2018 AccorHotels certified review
« Extremely impressed with this hotel - super close to everything we needed! »

Super pleasant check-in experience. Front desk team are great. Rooms were perfect - small but everything we needed. We booked super late and still managed to get interconnecting rooms which was really great for us. Breakfast was adequate and very good value. Really nothing negative to say!

Anonymous Business - 14/06/2018 AccorHotels certified review
« fine stay, as always »

fine stay as always

Harry L. Families - 04/06/2018 AccorHotels certified review
« We have noted a change compared to previous visits »

We have noted a change compared to previous visits..... a negative change in terms of bathroom cleanliness (dirtyness) also the breakfast Service Staff did not know what to do e.g. wet crocery plates ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry L., Following your stay in our hotel Ibis Lyon Gerland Confluences Museum, thank you for sharing your feelings. We sincerely regret that you have noticed a change, all the more negative, compared to your previous visits. Please note that we consider your comment, and will do the necessary with our room service, to ensure a regular cleanliness of our rooms, such as your last comings. In the hope of not losing your constant trust, please accept our most sincere apologies. Sincerely. La direction - Ibis Lyon Gerland Musée des Confluences 68 Avenue Leclerc, 69007 Lyon 04 78 58 30 70 Facebook Ibis Lyon Gerland Musée des Confluences h0… Web: http://www.ibis.com/fr/hotel-0778-ibis-lyon-gerland-musee-des-confluences/index.shtml

Debra S. Solo - 15/05/2018 AccorHotels certified review
« Great Hotel Great Price »

The hotel was located in a quiet location with very good cheap on site parking. All staff were very helpful and spoke english very well. The food was excellent in the restaurant and was very well priced too. The room wasn't huge but large enough to move around the bed with suitcases. I would stay here again.

Sophie Business - 06/05/2018 AccorHotels certified review

Good except for the difficulty to access the hotel due to construction work.

Paul Families - 05/05/2018 AccorHotels certified review

Sympa.

I. Business - 02/05/2018 AccorHotels certified review
« not worth the money »

I did not like the atmosphere of the hotel, the design of the furniture and lights is cheap and more like being in a mental hospital than a welcoming hotel. It does not appear that the customer is taken very serious. Not much personnel to support which I do not see back in a cheap price.

Mme S. Families - 26/04/2018 AccorHotels certified review
« Very disappointed!!!!! »

The receptionist was not welcoming and check in wasn’t done properly. The beds were not made properly and information about parking not explained. The only positive experience was at breakfast where the staff was very attentive. I wouldn’t recommend this hotel nore will I be staying again on my next visit.

Anonymous Couples - 20/03/2018 AccorHotels certified review
« Ottimo albergo »

Ottima Location

Shandar J. Business - 15/02/2018 AccorHotels certified review
« awesome place to stay »

Thank you for the lovely stay provided and the warm staff!

Thomas Couples - 13/02/2018 AccorHotels certified review
« Very good stay »

Nice stay in a room for 3 persons. Everything was great: the view, the staff. The only thing poor was the quality of the third bed which was a convertible seat.

The P. Couples - 22/01/2018 AccorHotels certified review
« Altogether very positive »

We were attending a concert at the Halle Tony Garnier and have thus picked this hotel due to its proximity. It's otherwise very well located at a quiet corner near the Musée des Confluences. The hotel and the room were very clean, breakfast was really fine for a hotel of this category. The stuff is extremely friendly and welcoming, thank you very much ! The only thing is that rooms are quiet small, so if for any reason you feel you need some more space, keep that in mind. Lyon is lovely city !

Mr A. M. N. H. Couples - 18/01/2018 AccorHotels certified review
« Good staffs »

The staffs are always polite and friendly - day time and night time.

Jonathan Couples - 10/01/2018 AccorHotels certified review
« Great! »

Very nice, clean and comfortable room. We also had a lovely side view to the river- confluence area. The staff was very friendly. The breakfast was excellent! It had different kinds of fresh baked bread, croissant, pain au chocolat, fresh ground coffee etc! Also, its 3 minutes walk to the tram and in a nice area!

Audrey Couples - 09/01/2018 AccorHotels certified review
« Good location, good service, disappointed in room »

When I stay in a 3-star hotel, particularly one with a well-respected parent company, and with a 4-star rating on Trip Advisor, I expect a certain level of quality that was strikingly missing from my experience at the Ibis Lyon Gerland on Jan 2nd, 2018. I must note firstly the positive aspects of this hotel, which is conveniently located in the Lyon Confluence neighborhood, a modern area right on the river. The Halle Tony Garnier tram stop is a short 5-minute walk from the hotel, and an easy transfer away from the center of Lyon. We largely chose this AccordHotel due to its location and secure hotel parking lot. Though there was no information whatsoever communicated by the hotel about the parking (which, for other’s information, costs €11/night and can be entered directly upon arrival to the hotel by speaking to the reception over the interphone), the parking lot was very convenient and at a reasonable cost. We paid the parking and received the codes to leave the lot in the morning when we checked out. Overall, we were quite happy with the service and staff, the location and the parking. Back to my central point, I must say that I was extremely disappointed in the physical state of the hotel and the room. From the moment we walked out onto the fourth floor and throughout our entire stay, the hallway had a stench of garbage, which fit in relatively well with the conditions of the building (not in very good shape, slightly dirty, everything quite worn). The room was minuscule: we perhaps had a strange room, at the end of the hallway and so skinny that we could barely walk between the foot of the bed and the wall. I hope that this was one of the only rooms like this, because I felt very confined. Other than a bed and a bathroom, the room did not provide anything useful. The tiny bathroom had two towels and bathmat, two rolls of toilet paper, two plastic cups, and two containers of all-purpose soap attached to the wall like it was a public restroom. The desk had a water heater and sugar. No hot water cups, no bottles of water, no tea or coffee, not a single useful thing. Were we supposed to boil water, put sugar in it, and drink it out of the boiler itself? Finally, for the central purpose that a hotel serves: sleep. I slept in the most uncomfortable bed of any hotel I have ever been in, and that includes cots. A so-called « double bed » in fact consisted of a hard double mattress topped with a mish mash of two TWIN mattresses/mattress toppers, some sheets and a cover thrown on, and two pillows. Of course, as soon as my partner and I tried to sleep, one of us ended up in the dreaded 3-inch crack. It is outrageous that a business focused on sleeping the night could misunderstand the concept of a double bed for two people who would like to sleep near each other. Overall this hotel was fine: convenient and practical but the total opposite of a luxurious/comfortable night’s stay. This is what I would have expected a little more from an F1, or even and Ibis Budget, but I had hoped I was paying for a minimum quality level in the Ibis that was not met during my stay.

Jandaan1968 Families - 08/01/2018 AccorHotels certified review
« Basic but good hotel »

Good, easy friendly check in, clean. Underground parking. Rooms are somewhat small but comfortable and with a beautiful view on the Confluence.

Denise L. Couples - 16/12/2017 AccorHotels certified review
« Efficient staff »

Our stay was perfect the room was comfortable and clean and the staff were very helpful and always in a happy mood.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENISE L., We very much appreciate your comments regarding your stay at the ibis Lyon Gerland Musee des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. Yoann BREMOND Directeur yo…

Jonathan 1. Solo - 14/12/2017 AccorHotels certified review
« Quiet, extremely comfortable hotel with easy access to public transport »

Had a bit of trouble finding the entrance to this hotel as it is hidden behind its sister Novotel and access is up a slope off quite a busy road junction. However once inside everything is of the standard you would expect. Cosy room with warm colours, an extremely comfortable bed and user-friendly bathroom. Charming staff at reception served me my first glass of port in the festive season. Tramway a 5 minute walk away with access to both mainline train stations and metro to enable you to explore the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN W., We very much appreciate your comments regarding your stay at the ibis Lyon Gerland Musee des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. Yoann BREMOND Directeur yo…

Andrea Couples - 11/12/2017 AccorHotels certified review
« Dust in the room everyday »

I spent 3 night in ibis hotel and the first night the air in the room was unrespirable. The following morning I woke up with headache and I slept very bad during night. The situation decreases during the journey but I don’t suggest this hotel.

Veronique Business - 10/12/2017 AccorHotels certified review
« All fine »

A good quality/price ratio, conveniently located close the the museum and to a Tram stop, very quiet at night, good breakfast.

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