Mercure Joinville Prinz Hotel 4 stars

TripAdvisor rating 4.0/5 537 reviews
Mercure Joinville Prinz Hotel
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Hotel extras

  • Advantage 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Beauty salon
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Mercure Joinville Prinz Hotel

Rua Otto Boehm 525
Centro
JOINVILLE - SC
89201700
joinville
brazil

Tel: +554734819111

Fax: (+55)4734819120

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CURITIBA - AER AFONSO PENA At 120km / 74.56 miles

  • By plane

    JOINVILLE AIRPORT At 15km / 9.32 miles

  • By helicopter

    UNIMED At 8km / 4.97 miles

  • By car

    BR 101 At 5km / 3.11 miles

GPS :-26.302215, -48.854134

Our accommodations

The Mercure Joinville Prinz has considerable sized suites, all 388 sq ft (36 m²), air-conditioned and equipped with Wi-Fi, cable TV, hairdryer and private safe. We also have suites for people with reduced mobility.

Standard apartment with 1 double bed

  • Max. number of persons: x2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard apartment with twin beds

  • Max. number of persons: x2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Apartment with a double bed

  • Max. number of persons: x2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room With 2 Single Beds

  • Max. number of persons: x2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Luxury Room with a balcony and double bed

  • Max. number of persons: x2
  • Area: From 36
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRINZ RESTAURANTE E LOUNGE

Photo non contractuelle / Strictly non binding

Bar with lounge music, serving a variety of drinks and aperitifs

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUEEN'S

Photo non contractuelle / Strictly non binding

Specializing in drinks and cocktails, as well as a unique space for meetings or informal get-togethers.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUEEN'S COFFEE SHOP

Photo non contractuelle / Strictly non binding

Bar close to the pool with a snack menu for lunches, juices etc.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 272 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more
Mercure Joinville Prinz Hotel Meeting Room

Our guest reviews for
Mercure Joinville Prinz Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,492 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

537 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Convenient and practical

Customer review rating 4.4/5

Andreas Business - 05/04/2019 AccorHotels certified review

I stayed at the Mercure for three nights during a business trip; accommodation was company arranged. The hotel is located in / near the city centre with lots of nice dining options around it and in a safe neighbourhood to roam around by foot if the weather permits. The room I was given was very spacious and came with a small kitchenette; the bathroom on the other hand is tiny. and with this I mean my knees basically touched the door of the shower sitting on the wc. Also, there's almost no space next to the sink to place anything. Breakfast was solid, lots of fruits. Taking the price into consideration, it's not a bad deal; yet I just don't like it when reality and pictures on the internet don't really match.

Good

Customer review rating 4.4/5

Anonymous Business - 04/04/2019 AccorHotels certified review

Good experience, expensive restaurante

Excelente

Customer review rating 4.4/5

Prof. H. A. A. Solo - 29/03/2019 AccorHotels certified review

sempre lindo

cozy

Customer review rating 4.4/5

André L. F. Business - 28/03/2019 AccorHotels certified review

I liked be in the Mercury hotel.

V Nice hotel with good staff

Customer review rating 4.4/5

Jason Business - 22/03/2019 AccorHotels certified review

arrived fairly late and had a warm welcome, very professional check in. came down to the bar and staff were friendly. went to eat at a local restaurant and found that hotel is very well located stayed only for 2 nights.

reasonable hotel with no respect

TripAdvisor rating 4.0/5

DeyvidPhilippi Family - 21/03/2019 TripAdvisor review

I have been in the hotel for two nights with my wife and daughter. The check in was ok. But the room was old and the air conditioning device was terrible, badly located above and directed to the bodies on the bed. But the worse reason is the lack of reliability. At the check out I asked to the recepcionist guy to check the room's bar to make sure what I had consumed. My family and I wait for minutes and we paid for all and each item that we took. However, I had bought some drinks and let at the room's bar fridge. And I forgot 'em inside the minibar. As I live far away from the city, I just remembered the drinks when I was too far away to come back. But, I trust that the honesty and profissionalism should be observed by the hotel employes. They checked the room consume, I waited for it, and they did not warned me about the drinks that I've forgotten in there. This action in a hotel makes the experience very unconfortable, cause it's hard to trust people that take guests' stuff for them. I hope I never need to stay in this hotel anymore.

Customer review rating 4.4/5

Ricardo C. G. A. P. Friends - 06/03/2019 AccorHotels certified review

Excelente hotel recomendo

Olá Sr. Ricardo, Agradecemos sua participação e comentários. Esperamos poder recebê-lo novamente em breve. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Could be better

Customer review rating 4.4/5

Eustaquio B. Business - 21/02/2019 AccorHotels certified review

I was slightly disappointed because the stay didn't match what I was expecting from a Mercure Hotel.

Very good stay

Customer review rating 4.4/5

Rafael Business - 20/02/2019 AccorHotels certified review

Good location and friendly staff

Nice experience: feedback from good to great

Customer review rating 4.4/5

Murilo A. Business - 29/01/2019 AccorHotels certified review

1. Great room, with large space and stuff - could have a better bed! 2. Really nice gym! 3. Good breakfast

bad, old, not nice room for me and also for me 2 colleagues on the same reservation

Customer review rating 4.4/5

Anonymous Business - 24/11/2018 AccorHotels certified review

during the check-in we have been told we receive an upgrade and our room is on the 1st floor... very disappointing room... I have stayed in this hotel before and the standard room is better... this was definitely a DOWNGRADE... the room was big, but very, very old, dirty sofa, dirty carpet,... this should be verified, this is by far not state of the art

Dear Christian B., Thank you for taking the time to tell us about your experience at the Mercure Joinville Prinz Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Nothing special

Customer review rating 4.4/5

Vinicius F. Business - 22/11/2018 AccorHotels certified review

There was nothing special. I couldn´t join the breakfast because I was leaving the hotel around 6:00 and the breakfast starts at 6:30 and nobody offered me an alternative. The parking price is too much expensive! During the 2 days I was in the hotel, there was a light in the bathroom that didn´t work. Nobody is checking this kind of thing? But the location is good.

Olá Sr. Vinicius, Agradecemos sua participação e comentários. Sentimos muito por não ter atendido suas expectativas durante a estada conosco. Vamos verificar o ocorrido em relação ao café da manhã, pois nosso horario regular é realmente as 6:30, porém é frequente termos hóspedes, assim como o senhor, que precisam sair mais cedo, e nossa recepção deveria ter instruido a equipe do restaurante a atendê-lo. Infelizmente, falhamos neste caso, assim como no caso da lâmpada queimada.. Em relação ao estacionamento, o valor cobrado esta dentro do aplicado por outros estabelecimentos, que assim como nós precisam locar espaço para acomodação dos carros, já que a garagem do predio não atende a necessidade. Esperamos ter a oportunidade de recebê-lo novamente em breve, e na ocasião desfazer essa má impressão causada. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

saved the day

Customer review rating 4.4/5

Mathias Business - 21/11/2018 AccorHotels certified review

We started our stay in another Hotel in Joinville. The Quality was poor. We decided to go to the Mercure instead and were very satisfied.

Hello Mr. Mathias, Thank you for your participation and feedback. We're glad you enjoyed your stay! Your observation about the AC will be verified. We look forward to welcoming you again soon. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

One day stay

Customer review rating 4.4/5

B. Business - 25/10/2018 AccorHotels certified review

At all the hotel was all right, breakfast was good. Room clean.

Dear Thomas B., We very much appreciate your comments regarding your stay at the Mercure Joinville Prinz Hotel. Thank you for sharing your experience, and we hope see you soon. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Normal

Customer review rating 4.4/5

Masculino Business - 17/10/2018 AccorHotels certified review

Normal

Olá Sr. Ian, Agradecemos sua participação. Esperamos poder recebê-lo novamente em breve. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Good

Customer review rating 4.4/5

Anonymous Couples - 17/10/2018 AccorHotels certified review

Nice hotel. Very clean. Some old furniture but that is not a real problem. The coffee from the machine at breakfast was too strong. Add more options at the coffee machine.

Olá Sra. Nataly, Agradecemos sua participação. Ficamos muito contentes que tenha gostado da estada conosco e esperamos poder recebê-la novamente em breve. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Mercure Prinz Joinville

TripAdvisor rating 4.0/5

alinelima312 Friends getaway - 26/09/2018 TripAdvisor review

Mercure Prinz Joinville is near downtown. There are several restaurants, bakery, drugstores, hair dresser and shops around. Room was very clean and general hotel services was very good. Breakfast was tasty.

Hello, Mrs. Aline, Thanks for your input and comments. We are really well located in one of the nicest streets in the city and with excellent options just a few meters away. We hope to see you again soon. Sincerely, Manoel Duprat General Manager Mercure Joinville Prinz

Comfortable & fancy, but with problems

TripAdvisor rating 4.0/5

Carlos S Business - 16/09/2018 TripAdvisor review

3rd time I've been there. As already mentioned, the hotel has serious issues in services. Wi-fi is definitively useless, and nothing has been done since 1st time (simple solutions, always promised but never considered).

Hello Mr. Carlos, Thank you for your participation and comments. Sorry for not being able to meet your needs regarding the internet. We are constantly updated in this area, and I believe you will confirm the changes in your next stay with us. Sincerely, Manoel Duprat General Manager Mercure Joinville Prinz

Good business hotel with weak food

Customer review rating 4.4/5

James H. Business - 29/08/2018 AccorHotels certified review

The staff is a 10. Attentive, friendly, ready to solve problems. The rooms are comfortable, but the beds are a bit hard. The quality of the food is ok, but could be better. For example, the eggs at breakfast don't have a consistent texture, alternately watery and all stuck together. The lunch restaurant is the big negative. It's terrible. Bad quality and worse service.

Hello Mr. James, Thanks for your input and feedback. Your observations help enormously in directing our improvement actions. We look forward to welcoming you again at another opportunity. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

too short to enjoy all services

Customer review rating 4.4/5

Andrea H. Business - 22/08/2018 AccorHotels certified review

Excellent rooms / services / personnel

Dear Andreas H., We very much appreciate your comments regarding your stay at the Mercure Joinville Prinz Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER
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