Hotel - Mercure Joinville Prinz Hotel
Mercure Hotel Mercure Hotel

Mercure Joinville Prinz Hotel

4.0/5 512 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 259.00 BRL Non member rate
From 233.10 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Beauty salon

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00am - 11:00pm
    • Opening hours : Week-end 07:00am - 11:00pm

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Joinville Prinz has considerable sized suites, all 388 sq ft (36 m²), air-conditioned and equipped with Wi-Fi, cable TV, hairdryer and private safe. We also have suites for people with reduced mobility.

  • 101 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

d
4.4/5 AccorHotels Rating 3,669 reviews

Our guest reviews for Mercure Joinville Prinz Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 512 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nietzsche M. Solo - 11/07/2018 AccorHotels certified review
« Amazing! »

Amazing!

João R. Business - 10/06/2018 AccorHotels certified review
« Good »

Was just one night, no issues.

Anonymous Business - 01/06/2018 AccorHotels certified review
« Dirty, old rooms »

Workers were very pleasant, but I was dissatisfied with the hotel. The restaurant attached was closed the entire time during my stay. My room was old, dusty and bad smelling. There were bugs or something that entered my suitcase. Elevator got stuck a few times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., We appreciate your participation by evaluating your hosting. That's really important to us. I'm checking the reported issues. In relation to the operation of the restaurant, I believe that there must be some misunderstanding, because the same worked normally during the period of your lodging. We look forward to welcoming you again. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Eduardo A. R. D. M. Solo - 28/05/2018 AccorHotels certified review
« Cool »

I slept from 10pm to 6am

Amy S. Business - 21/05/2018 AccorHotels certified review
« Mercure Joinville was a nice place to stay. »

I enjoyed everything but the shower. My shower was terrible, water trickled out (hot water), I had asked for it to be serviced and it seemed to be working properly when he left - - but the cold must have been on.

Christiani Couples - 15/05/2018 AccorHotels certified review
« Comfortable »

Good location, comfortable room. My only issue is about the price of the breakfast, it is quite expensive.

Alex Business - 14/05/2018 AccorHotels certified review
« A week at the Mercure Joinville Prinz Hotel »

It was a very good experience. The room is roomy, clean and comfortable. The breakfast is great - lots of variety. Two opportunities - It is a little bit silly for a hotel at this level to charge breakfast and parking separately. I was also not informed about this, so at the end I had a surprise - extra R$55 per day in my bill.

Anonymous Business - 08/05/2018 AccorHotels certified review
« Breakfast and structure »

The breakfast is very simple, the food is not fresh, have few variation and the functionaries doesn't make the food on time. The infra-structure of the hotel is very old and not clean.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Vinicius, Agradecemos sua participação em nossa pesquisa. Sabemos da importancia destas informações e do tempo demandado para esta participação. Infelizmente não conseguimos atender suas expectativas de hospedagem, mas tenha certeza de que estamos trabalhando para solução de problemas apresentados. Tentei contato telefonico hoje pela manhã, afim de obter mais informações sobre sua estada, porém não tive sucesso no telefone registrado. Seria importante termos mais informações sobre os fatos. Caso seja possivel me atender, por favor informe um melhor horário para que eu entre em contato. Novamente agradeço sua participação. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Marcelo N. Business - 01/05/2018 AccorHotels certified review

Normal

Marilia Couples - 16/04/2018 AccorHotels certified review
« Not very good »

The room furniture is too old and carpets in the hall ways also. Breakfast we less than regular and not many option.

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sra. Marilia, Agradecemos sua participação e comentários. Ficamos felizes que de modo geral tenha gostado de nosso atendimento e aprecie o programa Leclub Accor. Suas observações sobre nossas instalações e café da manhã são muito importantes. Tenha certeza de que estamos trabalhando para implantação de melhorias. Esperamos poder recebê-la novamente em breve. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Andrea G. Couples - 10/04/2018 AccorHotels certified review
« Nice staff »

The staff was very attentive and pro-active. The bed needs to be upgraded, mattress too soft

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Andrea, Obrigado por sua participação e observações sobre a necessidade de melhorias em nossas camas. Estamos tratando deste assunto e em breve teremos melhorias. Aproveito para esclarecer a questão da aplicação do desconto de pontuação a que teve direito, por tranferencia de direitos de terceiros: O desconto solicitado, R$ 154,28, referente a 2000 pontos Leclub, foi devidamente utilizado em sua reserva, conforme podera verificar em sua RPS, (estou encaminhando em e-mail separado, pois aqui não consigo anexar) Uma das diferenças mais relevantes deu em função de check out por volta das 17:00h, o que acarretou em cobrança de meia diaria complementar. Esperamos poder recebê-la novamente em breve, e mais uma vez contar com suas valiosas observações. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Gregory S. Business - 26/03/2018 AccorHotels certified review
« Perfect location in Joinville »

Beautiful room, hearty breakfast and kind assistance.

Mario V. Z. Families - 26/03/2018 AccorHotels certified review

Ok experience

Danillo Couples - 21/03/2018 AccorHotels certified review
« Good »

The breakfast was very poor, the room was ok.

Denis C. Business - 18/03/2018 AccorHotels certified review
« First Business Trip to Brazil »

Very nice but a little dated but overall a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Denis, Thank you for your participation in our rating tool. Rest assured that your opinions are very useful for our operation. We hope to see you again! Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Lierson Business - 16/03/2018 AccorHotels certified review
« Poor in terms of reception team, too long waiting, bathroom not cleaned. »

Poor in terms of reception team, too long waiting, bathroom not cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Lierson, Em primeiro lugar quero agradecer sua participação e comentários. Sentimos muito não ter atendido sua expectativas durante a estada conosco. No dia de seu check in realmente tivemos um volume muito grande de hospedagens, o que pode ter acarretado em alguma espera no momento do registro. Sua observação sobre a higiene do banheiro foi repassada diretamente a nossa governanta que esta incumbida de reforçar os processos junto a equipe. Esperamos ter a oportunudade de recebê-lo novamente e desta forma reverter a imagem inicial que causamos. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Jose R. Business - 05/03/2018 AccorHotels certified review
« Business trip »

The experience was very good, just had some problems with the Wifi.

Danny Families - 02/03/2018 AccorHotels certified review
« Hotel rooms very very outdated, good service, upgraded to suite for better room.... Never stayed in anything like it! »

Not good enough. Will not stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. K., Thank you for your participation and feedback. We are working on improving our facilities. We look forward to welcoming you at another opportunity. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Milwaukee T. Business - 01/02/2018 AccorHotels certified review
« Summer Mercure Joinville Pritz Hotel Stay »

Service and staff were outstanding. Very efficient and attentive to making sure the stay was excellent. Hotel is located in the central location close to great dinning locations.

Maykel D. O. Couples - 30/01/2018 AccorHotels certified review
« It was a good experience, but the breakfast was not that good. »

I really enjoyed the hotel, and its facilities. The only thing I suggest you to review is the breakfast price 35BRL and don't even has too much options.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 259.00 BRL Non member rate
From 233.10 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates