Hotel - Novotel New York Times Square
Novotel Hotel Novotel Hotel

Novotel New York Times Square Hotel

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4.5/5 5,953 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NEW YORK LA GUARDIA
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 6.30 am to 11.30pm
    • Opening hours : Week-end 6.30 am to 11.30pm

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 480 rooms
  • 100% non-smoking hotel
  • 24 rooms for people with reduced mobility
  • 480 family rooms
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Air conditioning
    • Radio in room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • Crib on request
    • Phone with 2 handsets in room
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 10,685 reviews

Our guest reviews for Novotel New York Times Square

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 5,953 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 19/02/2018
« Top hotel in superb location »

Superb location adjacent to Times Square. Subway 50Street nearby. Friendly reception, modern and confortable hotel. Many elevators are available for top floor. Nice souvenir shop for snack, souvenirs, stamps. Spaceous & modern rooms equipped with fridge and iron, clean and confortable bathroom . Heavenly beds, fantastic view from the 28th were we stayed. Not entirely sound proof, rooms with connecting doors to be avoided. Breakfast is basic but good quality, somewhat overpriced. Ideal time to go to breakfast between 06:30 until - 8 :00 (no need to wait) Bar is confortable but not special. Checkout is easy. Would certainly come back because of easy access & top view

AccorHotels certified review
Keeley Couples - 17/02/2018
« Fantastic »

Great rooms, nice & professional staff, amazing location. Will be staying here again!

AccorHotels certified review
Wade S. Couples - 17/02/2018
« dog show »

very nice stay, high end hotel. They are there when you need them and not when you don't.

AccorHotels certified review
Trevor G. Families - 16/02/2018
« Fantastic!! »

Our room was lovely and clean! Everyday the room was cleaned and fresh towels provided, beds and pillows were of a good quality which enabled a good nights sleep! Everything was provided, toiletries, hairdryer, iron and ironing board, which was fantastic. Toiletries were replenished daily too! I couldn’t fault anything except....... lighting in rooms could of done with being a lot brighter as applying make up was a little difficult, I also think brighter lighting in the lobby/reception area would be better too as a tad too dark.

AccorHotels certified review
Pernille Families - 16/02/2018
« Lovely »

Nice clean and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pernille H., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

AccorHotels certified review
Richard Business - 15/02/2018
« Average »

Housekeeping was not good. On one occasion I was not given shower gel, on another the coffee rubbish and slippers were not tidied. It is a small thing but on top of my issues with the Pullman Roissy at CDG airport where we had no housekeeping on 2 days it seems to point to a problem in Accor housekeeping. On another issue I had a faulty TV that did not turn on. On one day it was fixed but on the other 2 occasions I requested it to be fixed it was not. Overall not impressed with the service level.

AccorHotels certified review
Lee H. Families - 15/02/2018
« Amazing »

Fantastic service & location. All staff were very helpful and polite. Excellent room and maid service. The 12pm checkout times was also very useful. We enjoyed our stay from the first until last.

AccorHotels certified review
정. Families - 14/02/2018
« Good »

Good.

AccorHotels certified review
Kyle Couples - 14/02/2018
« Decent »

It was ok, overall staff didn’t seem interested in the guest. Not one person asked us anything always looking up stuff one staff member was on trulia. The hotel cleaning never changed our sheets. I will say I will go elsewhere next visit and stay at a hotel that wants me there

AccorHotels certified review
Jane O. Families - 14/02/2018
« Mrs J O. »

Check in was quick and easy. Room was spacious and clean. Breakfast had great selection. Great location!

AccorHotels certified review
Kenton W. Couples - 13/02/2018
« A great place to stay »

Wonderful place to be everything is right out side of the hotel not only that the rooms are very nice the bathrooms showers are Awesome me and my wife will be back

AccorHotels certified review
Claudia T. Families - 13/02/2018
« Great stay - thank you! »

Everything was just perfect. We enjoyed our stay very much! From when we arrived at your hotel and were welcomed by your employee Angel. The room had a good size especially for NYC. Room was clean, breakfast was good. Employees were all friendly/attentive and the seeing off by Angel again was very nice!

AccorHotels certified review
Becky Couples - 12/02/2018
« Fantastic »

Fantastic stay. Bed was super comfy, great shower. It was brilliant having the empty fridge. But to top it all was the location. 10/10. Walking distance to most sights but 3 different subways around the corner so never a problem getting anywhere. Will definitely stay again.

AccorHotels certified review
M. S. Solo - 12/02/2018
« I had a nice stay »

Excellent

AccorHotels certified review
Anonymous Families - 11/02/2018
« Great value for money! »

It was a very nice hotel and the staff were pleasant and efficient. There is a nice bar on the main level that is a nice place for a nightcap after seeing a show. The location is excellent, close enough to Times Square but away from the chaos.

AccorHotels certified review
Carl S. Couples - 11/02/2018
« Nice room, Helpful staff »

Excellent

AccorHotels certified review
Al Friends - 11/02/2018
« Nice hotel. Nice staff »

It was nice. The front desk was understaffed.

AccorHotels certified review
Asia Couples - 11/02/2018
« My Hotel Stay 2-2-18 - 2-4-18 »

The experience with the hotel was nice, only thing that would have made my stay better is if they would have made my birthday more special maybe a free glass of champagne or something that made me feel welcomed and feel appreciated that I choose to stay in their hotel for my birthday. The hotel itself was very nice and comfortably suited in just the right location conveniently near everything.

AccorHotels certified review
Heidi Families - 11/02/2018
« Nice experience »

Great location, mattress, room & gym. Nice bar. Wonderful reception staff & concerige. Day one, I called about annoying running toilet, but it remained unattended. We had k cups for coffee & no machine. Day 2 got machine, & no refills on k-cups on day 2...I reserved another room for siblings, for 2 nights, and they had no coffee or machine....?

AccorHotels certified review
Anonymous Couples - 10/02/2018
« Great trip, Lovely hotel and fab location »

We stayed in a spacious room (by both NYC and international standards) on the 20th floor. The room was spacious, impeccably cleaned and well serviced over our 4 night stay. The only negative was that there were no tea/ coffee facilities in the room.

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