Novotel New York Times Square Hotel 4 stars

TripAdvisor rating 4.5/5 7,137 reviews
Novotel New York Times Square
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Hotel extras

  • Free WiFi, workspace, LCD TV, iPad® dock

  • The Terrace: cocktails and Times Square views

  • High-tech fitness center, lobby video games

  • 2 naturally lit event spaces, terrace access

  • 3 subways a block away, Central Park 7 blocks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Novotel New York Times Square

226 West 52nd Street
10019
new york city
united states

Tel: +12123150100

Fax: (+1)2127655365

Contact email

Check-in from 15h00

Check out up to 12h00

  • 7TH AVENUE 49TH STREET :   MTA LINE N,Q,R 49TH STREET

  • 7TH AVENUE 53RD STREET :   MTA LINE B,D,E 7 AVENUE

  • 8TH AVENUE 50TH STREET :   MTA LINE C,E 50TH STREET

  • BROADWAY 50TH STREET :   MTA LINE 1 50TH STREET

  • NOVOTEL NEW YORK TIMES SQUARE :  

  • By plane

    JOHN F KENNEDY At 25km / 15 miles

  • By plane

    NEW YORK LA GUARDIA At 11.27km / 7 miles

  • By plane

    NEWARK INTERNATIONAL AIRPORT At 32.18km / 20 miles

  • By train

    GRAND CENTRAL STATION At 1.61km / 1 miles

  • By train

    PENNSYLVANIA STATION At 1.61km / 1 miles

GPS :40.762773, -73.983591

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

1 King bed - Floor 9 to 19

  • Max. number of persons: x2
  • Area: From 26
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

2 Full beds - Floor 9 to 19

  • Max. number of persons: x4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

High Floor - 1 King bed - Floor 20 to 33

  • Max. number of persons: x2
  • Area: From 26
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

High Floor - 2 Full beds - Floor 20 to 33

  • Max. number of persons: x4
  • Area: From 26
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Times Square room - 1 King bed - Floor 9 to 19

  • Max. number of persons: x3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Times Square room - 2 Full beds - Floor 9 to 19

  • Max. number of persons: x4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Times Square room - 1 King bed - Floor 20 to 33

  • Max. number of persons: x3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Times Square room - 2 Full beds - Floor 20 to 33

  • Max. number of persons: x4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

1 King bed Accessible

  • Max. number of persons: x2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SUPERNOVA

Type of cuisine: International

The menu takes its influence from the current food trends popularized by the food truck scene across America. We want to play with the idea of 'American comfort food', where classic dishes are designed to make you smile when you see them on the menu.

Lunch

12:30 - 03:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUPERNOVA

Photo non contractuelle / Strictly non binding

Supernova at the new Novotel New York Times Square offers timeless American comfort food served with an international twist. Be amazed by our panoramic view of Times Square while enjoying breakfast, brunch, lunch, dinner, as well as after-work cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 42 m²

  • Maximum capacity: 12 people

Find out more
Novotel New York Times Square Meeting Room

Our guest reviews for
Novotel New York Times Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

14,764 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

7,137 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Best hotel for me in NY.

Customer review rating 4.3/5

David D. Business - 14/04/2019 AccorHotels certified review

Ideally situated, allowed me to relax for a few days between two missions in the US. Staff very helpful and polite. Special note for Tito at the bar, perfect in his role!

Dear Mr. D., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair
Customer review rating 4.3/5

Kevin L. Families - 14/04/2019 AccorHotels certified review

Great location and fantastic food

Dear Mr. L., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Fantastic hotel in a perfect location

Customer review rating 4.3/5

Anna H. Couples - 14/04/2019 AccorHotels certified review

Great service, lovely room and a perfect location for exploring the city. Would definitely stay here next time we visit.

Dear Ms. H., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Great Hotel, Great Location

Customer review rating 4.3/5

Nick J. Friends - 13/04/2019 AccorHotels certified review

One of the best Novotel Hotels i’ve stayed in

Dear Mr. J., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

very nice visit

Customer review rating 4.3/5

Pam Families - 12/04/2019 AccorHotels certified review

It was a nice trip. clean rooms. very helpful, very friendly staff which we appreciated. A little disappointed the breakfast buffet was so expensive with no options for a smaller breakfast option like fruit, cereal coffee something simple.

Dear Ms. H., We very much appreciate your comments regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you as well for your constructive feedback about the breakfast. We're currently exploring offering a continental breakfast option for guests just like yourself! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Comfortable

Customer review rating 4.3/5

Guadalupe S. Couples - 12/04/2019 AccorHotels certified review

It was comfortable and relaxing. My only complaint would be that no news stations should be playing at the bar. People want to have a drink and relax and having the news on the screens while having a drink is NOT relaxing.

Dear Ms. s., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Comfortable room in the heart of Times Square

Customer review rating 4.3/5

Alex Families - 12/04/2019 AccorHotels certified review

Good because we enjoyed the room and the gym and the Location. We felt safe and comfortable. Two poor aspects to report are 1. that the linens on the bed smelled like they had not been laundered. Could have been the pillows hadn’t been laundered. 2. Many of the breakfast buffet items were not fresh; specifically the pancakes, waffles and French toast as well as some of the pastries.

Dear Ms. D., We very much appreciate your comments regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your constructive comments about the bed linen and breakfast quality. We will certainly investigate both of these quality deficiencies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Great location

Customer review rating 4.3/5

Terri P. Couples - 12/04/2019 AccorHotels certified review

This hotel was clean, easy check in and check out, close to everything.

Dear Ms. P., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Very nice but expensive for this particular hotel.

Customer review rating 4.3/5

Frank P. Couples - 12/04/2019 AccorHotels certified review

Very nice with good location but on the expensive side for this particular hotel.

Dear Mr. P., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Difficult

Customer review rating 4.3/5

Marina Y. Couples - 11/04/2019 AccorHotels certified review

Manager tried to help but cousiege was hopeless - there was a small shop in hotel which would not accept 100 dollar bill and did not help me to get change. Very rude

Dear Ms. Y., Thank you for taking the time to tell us about your experience at the Novotel New York Times Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Getting smaller bills for a $100 bill should be a rather simple exercise and it is appalling that it was so difficult during your stay with us. Rest assure, I am following up with the team to ensure this history does not repeat itself. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Sinclair

Great location.

Customer review rating 4.3/5

Anonymous Solo - 11/04/2019 AccorHotels certified review

Great location. Simple room, which was quite adequate. Missed having a chest of drawers (Room 1608) as the many other rooms at this hoteel in which I stayed all had a chest of drawers.

Dear Mr. M., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

great location

Customer review rating 4.3/5

Werner S. Couples - 11/04/2019 AccorHotels certified review

great location, friendly personell, nice room, comfortable, breakfast very disappointing. no omelets, no fresh eggs, just scrambled eggs made from artificial egg powder. maid service impeccable

Dear Mr. s., We very much appreciate your comments regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your constructive feedback about the poor breakfast offering and we truly apologize it fell below your expectations. On the contrary, we are thrilled your experience with Housekeeping was very positive. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John SInclair

Nice location and facilities.

Customer review rating 4.3/5

Hermes P. Couples - 10/04/2019 AccorHotels certified review

I love the hotel´s design and location.

Dear Mr. P., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair
Customer review rating 4.3/5

Anonymous Families - 10/04/2019 AccorHotels certified review

Perfect night comfy beds!!

Dear Ms. K., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Sleek on the outside, generic on the inside.

Customer review rating 4.3/5

Anonymous Couples - 09/04/2019 AccorHotels certified review

The hotel marketed itself as a hip, high-end place to stay, but the attention to detail and guests did not meet my expectations. The location is great, and it could be because I'm sure there are a ton of guests each night but it did not feel like anyone working there cared at all about us (besides the bellman, who was great). When we arrived by car, many streets were closed and we called the front desk to ask for directions to the parking garage. The person manning the front desk sounded super annoyed that we were asking for help and tried to rush me off the phone. We had checked in online ahead of time and made a special request. When we arrived, we couldn't check in until well after the check in time listed and we had to complete a full check in again (even though all information had been entered ahead of time online). The room could have been so nice and modern with a little upkeep but ended up feeling dated--brown paint, dim lights, and lack of amenities.

Dear Ms. C., Thank you for taking the time to tell us about your experience at the Novotel New York Times Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Sinclair

Thoroughly enjoyed my time at the Novotel Times Square

Customer review rating 4.3/5

Anonymous Friends - 09/04/2019 AccorHotels certified review

Loved the hotel. Rooms were bigger than expected. Check in was easy and loved it could be done online. Loved the location

Dear Ms. H., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Amazingly easy

Customer review rating 4.3/5

Charles Families - 08/04/2019 AccorHotels certified review

Location of the hotel is perfect, just off Broadway. The rooms are sufficiently big to stay over a long weekend. We found the concierge extremely helpful and nice to help us find last minute tickets for Broadway show. Food is really good and all the staff is supportive.

Dear Mr. D., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Eclectic

Customer review rating 4.3/5

Mark D. Couples - 07/04/2019 AccorHotels certified review

Very nice. Very clean rooms. Very helpful staff. Cool trendy atmosphere

Dear Mr. D., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Short stay in NY

Customer review rating 4.3/5

Duncan Families - 06/04/2019 AccorHotels certified review

Had a great time in the comfortable well appointed Novotel. The hotel was clean, comfortable and very accommodating. We stayed 2 nights before our cruise & they even let us store our luggage for the day on our return. I would definately stay again and would have no problem recommending this hotel to others,

Dear Ms. P., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Very good.

Customer review rating 4.3/5

Anonymous Families - 06/04/2019 AccorHotels certified review

Great location, nice atmosphere, lovely staff

Dear Ms. O., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair
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