Hotel - Novotel New York Times Square
Novotel Hotel Novotel Hotel

Novotel New York Times Square Hotel

4.5/5 6,986 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 113.05 USD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 6.30 am to 11.30pm
    • Opening hours : Week-end 6.30 am to 11.30pm

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 480 rooms
  • 100% non-smoking hotel
  • 24 rooms for people with reduced mobility
  • 480 family rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Air conditioning
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 14,215 reviews

Our guest reviews for Novotel New York Times Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 6,986 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ashley Couples - 15/02/2019 AccorHotels certified review
« Nice hotel, staff not overly friendly. »

Hotel was nice and clean. Some of the front desk staff were friendly, some not. The waiter at Supernova was pretty rude. We spent over $100 there. I still haven’t received an invoice for my stay.

Anonymous Couples - 14/02/2019 AccorHotels certified review
« PLEASANT STAY »

A CONVENIENTLY LOCATED HOTEL TO Central Park and Times Square. Helpful , friendly staff Comfortable room

K W. Friends - 14/02/2019 AccorHotels certified review

Lovely room. Good views. Clean. Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen W., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Anthony T. Couples - 12/02/2019 AccorHotels certified review
« Good location, great staff. »

From check in to the bar to the view of Times Square this is simply the place to stay when booking a show or planning to shop and dine.

John M. Couples - 11/02/2019 AccorHotels certified review
« Not as good as Best Western »

No help from desk impersonal and disinterested No tea or coffee in room Not even a bottle opener No response when something broken Everything too hard for the hotel

Anonymous Business - 11/02/2019 AccorHotels certified review
« A pleasant business trip to New York »

The ideal hotel for my business trip. Close nearby the office, friendly staff, clean and comfortable room and a nice gym.

Lee M. Couples - 11/02/2019 AccorHotels certified review
« Always enjoy staying at Novotel Times Square, wouldn't stay anywhere else! »

Unfortunately too short! Whenever we come to NYC we think of Novotel. Staff always very courteous, rooms kept clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee M., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Karina Families - 11/02/2019 AccorHotels certified review
« good location to start you NYC experience »

good location, friendly staff, felt secure due to security at entrance

Yh. D. S. K. E. K. Families - 11/02/2019 AccorHotels certified review
« Poor Service »

No Smiling certain staff Reception at counter no helping No Tea Cofffee for replacement everyday and welcome drink No Keetle at room Staff at lobby restaurant not friendly especially to our daughter No welcome wishing

Cara S. Business - 11/02/2019 AccorHotels certified review
« Good vibe and quiet rooms »

Very good room sizes. Bathrooms may be a little small. Rooms are extremely quiet which is greatly appreciated in Manhattan. The only downside was that weird artificial smell when you enter the street lobby. The street lobby could do with being a little brighter and warm and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cara S., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. That scent is actually a Novotel brand standard, we apologize as we can understand it can be an inconvenience for some. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Shin Business - 11/02/2019 AccorHotels certified review
« Vey high Novotel Quality »

I was welcomed by Hotel Manager at the time of check in even in mid night, very happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shin N., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Anonymous Business - 10/02/2019 AccorHotels certified review
« Convenient, clean & comfortable »

Overall great and would very likely choose to return to this hotel. This was my 2nd time staying at Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esther L T., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Julia K. Friends - 10/02/2019 AccorHotels certified review
« We had an incredible stay at Novotel Times Square! »

Staff was friendly & provided great service! We were very pleased!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia K., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Chris Friends - 10/02/2019 AccorHotels certified review
« Excellent, as always »

I always love staying at Novotel hotels and this stay was exactly what I was hoping it would be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher B., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Norman P. Families - 09/02/2019 AccorHotels certified review
« Staff friendly. Room clean. Location perfect. »

Very satisfactory and would return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman P., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Mj M. Couples - 09/02/2019 AccorHotels certified review
« A better than typical NYC room! »

Room Size was small but adequate. Room Cleanliness was very good. Amenities were less than average, no coffee maker View was great.

Le Business - 09/02/2019 AccorHotels certified review
« Bathroom ventilation didnt work and it smelled so bad »

I made complaint about it, someone came up and acknowledged it stinks. But after all no one took any further actions

Anonymous Business - 09/02/2019 AccorHotels certified review
« Consultant »

Efficient service, clean room, convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne L., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Anonymous Couples - 08/02/2019 AccorHotels certified review
« One disappointment after another »

It was negative enough that we will not be returning

Craig B. Families - 07/02/2019 AccorHotels certified review
« Extremely secure and friendly environment »

We had a wonderful time staying at Novotel New York Times Square for ten nights and would definitely recommend it to friends and family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig B., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

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