Hotel - Novotel New York Times Square
Novotel Hotel Novotel Hotel

Novotel New York Times Square Hotel

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4.5/5 5,619 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 119.00 USD Non member rate
From 113.05 USD Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • NEW YORK LA GUARDIA
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 6.30 am to 11.30pm
    • Opening hours : Week-end 6.30 am to 11.30pm

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 480 rooms
  • 100% non-smoking hotel
  • 24 rooms for people with reduced mobility
  • 480 family rooms
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Air conditioning
    • Radio in room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • Crib on request
    • Phone with 2 handsets in room
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 9,626 reviews

Our guest reviews for Novotel New York Times Square

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 5,619 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Swiss B. T. Business - 15/11/2017

I was in New York for business over the Marathon weekend and despite the crowds everywhere I enjoyed my stay at the Novotel very much.

AccorHotels certified review
Allan M. Couples - 15/11/2017
« Average »

Some good points: Close to Times Square, Good Rooms but too many other issues that take away from overall appeal and value Issues: Waste of time being an Accor Member here--even Platinum level, Not many welcoming smiles, breakfast a disaster-little variety, sitting on top of each other on cramped tables, bill put in front of you every day to sign (when prepaid) to get a tip-- no real service provided to earn tip. Seems to many rooms and guest for such a small crowded area. WE had dinner one night but whilst eating bread were asked to move to 'a special' table near window--seemed odd but thought we were being cared for--only to observe they instantly joined our table to others nearby to cater for a party of 6 gusts! How rude! Was busy when we arrived so I understood no early check in to our room but first time I have been offered a down grade to check in early!! Couldn't find a seat at bar one night--when I saw a chair under bar I was urgently told no as it was holding up part of bar--so we left. Anyway could go on--basically over priced--no benefit for Accor members really--couldn't see a complimentary newspaper anywhere in hotel--offered nothing special for Platinum membership--never stay there again.

AccorHotels certified review
Bruno Solo - 15/11/2017
« Overpriced »

The hotel's quality was fine for a low-mid end brand like Novotel. However, I think the price was ridiculous for what it was. I would not recommend it for that reason. Also, the food was very lacking. The waffles had two textures: soggy cardboard and chicken feet

AccorHotels certified review
Sally P. Couples - 14/11/2017
« Okayish »

Overall, not as good as it was a few years prior.

AccorHotels certified review
Ds Families - 14/11/2017
« Excellent location and clean, comfortable rooms »

Check-in was easy and we were given a room with a nice view of Broadway (even though it was not a high floor). The room was very clean and the beds were comfortable. There is a nice mini-fridge in the room which was great to have for food for our small child. Staff was polite and helpful.

AccorHotels certified review
Os Families - 14/11/2017
« Great stay in NYC »

Great location minutes to Times Square Good size bedroom for 2 adults and 2 kids. Very clean. Good breakfast although food could be better and service more courteous. Lively bar. Would defininitely stay there again when in NYC and recommend to friends.

AccorHotels certified review
Anonymous Business - 14/11/2017
« Very good stay, staff was accommodating although check-in experience not ideal »

The Novotel has been lately my go-to hotel in New York. A very good hotel, good location and nice staff. I was unhappy with the time it took to check-in and the fact that the priority check-in lane was not properly reinforced. My other slight quibble is more accommodation-related due to the poor usability of the wash-basin in the bathroom. Also when I am travelling on business I like to make use of the TV monitor as a second screen to my PC. This has now become easily doable in many hotels (incl. many Novotels worldwide). Unfortunately, this facility is blocked at the NYC location

AccorHotels certified review
T D. Families - 14/11/2017
« Convenient and Efficient »

Enjoyable

AccorHotels certified review
First T. T. N. Y. Families - 14/11/2017

Very clean! Super updated! Great time square view! Commentary bag store fee until check in time.

AccorHotels certified review
Dr. P. R. Business - 14/11/2017
« A well-organized hotel, where everything works and staff are friendly, knowledgeable and helpful. »

I stayed at the hotel for 12 days in September, then for a month from September 11 to October 11. I have often stayed in Novotels elsewhere, and have stayed at the Novotel Times Square before, though it was some time ago. The location is excellent, and, as I expected, the hotel was efficient, as were the services provided. It is a good middle-of-the-road hotel, where things work as they should and staff are willing and able to solve problems quickly. The breakfast buffet is overwhelmed by numbers at times, as are the elevators to street level. However, on the whole my experience was good. I did find the hotel to be expensive, though this is par for the course in New York. The charge for breakfast is too high, except when included in the room rate. However, the restaurant staff are just fine. The restaurant for lunch or dinner is much too expensive, and the laundry charges are absurd. However, there are other options in the vicinity.

AccorHotels certified review
David W. Couples - 14/11/2017
« Great overall stay »

Great Stay. Staff was friendly. Hotel was clean.

AccorHotels certified review
Jennifer Friends - 14/11/2017
« Always wonderful and relaxing! »

I love it here! In the middle of everything, but very tranquil still. We will see you next time.

AccorHotels certified review
Mark T. Couples - 14/11/2017
« Excellent value »

I have stayed here twice, in 2014 and 2017. I really enjoyed both stays and would recommend it. The location is perfect for tourists being close to the theatre district and Central Park and the museums.

AccorHotels certified review
Leanne Couples - 14/11/2017
« Nice modern hotel staff are very friendly and helpful »

I enjoyed my stay at the Novotel in times square - it was my first visit to New York and the staff were helpful professional and very nice. The rooms are modern and clean i would definitely stay here again.

AccorHotels certified review
Matt S. Couples - 14/11/2017
« Clean, Modern hotel with a a nice gym in a great location. »

Room and bathroom were very nice and functional. View was great (25th floor). Staff was nice. Very disappointed that we didn't have water bottles in our room. This was made worse by the lack of a vending machine on the floor, requiring me to go to the lobby in the morning to buy overpriced water at the downstairs store. Also, the bar charged my room for a purchase I did not make. I'm glad I checked. Clearly need a better system for such a simple mistake.

AccorHotels certified review
Carlene S. Families - 14/11/2017
« Exceeded expectations »

From arriving at 11:30 and the room being ready to then getting to the room and it being large by NYC standards to the wonderful smell of the whole hotel to the friendly staff and overall beautiful ambiance...we were completed satisfied!

AccorHotels certified review
Anonymous Couples - 14/11/2017

Quiet hotel. Great restaurant. Great bar. Clean room. Great service.

AccorHotels certified review
Rachel M. Friends - 14/11/2017
« Great Location! »

View from our window of Times Square was lovely. Efficient breakfast service, if a little limited in choice after a few days stay. Fridge provided for guests was a nice addition.

AccorHotels certified review
Rick K. Families - 13/11/2017
« It is the simply the best! »

Novotel does such a nice job at presenting and really nice stay for a reasonable rate. Thank you!

AccorHotels certified review
Anthony Couples - 13/11/2017
« Nice hotel I would stay again »

Great customer service from Stella. NIce room with a great view. Toilet paper is cheap, you can do better here.

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