Novotel New York Times Square Hotel 4 stars

TripAdvisor rating 4.5/5 7,338 reviews
Novotel New York Times Square
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+ 22 Services
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Hotel extras

  • Free WiFi, workspace, LCD TV, iPad® dock

  • The Terrace: cocktails and Times Square views

  • High-tech fitness center, lobby video games

  • 2 naturally lit event spaces, terrace access

  • 3 subways a block away, Central Park 7 blocks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Novotel New York Times Square

226 West 52nd Street
10019
new york city
united states

Tel: +12123150100

Fax: (+1)2127655365

Contact email

Check-in from 15h00

Check out up to 12h00

  • 7TH AVENUE 49TH STREET :   MTA LINE N,Q,R 49TH STREET

  • 7TH AVENUE 53RD STREET :   MTA LINE B,D,E 7 AVENUE

  • 8TH AVENUE 50TH STREET :   MTA LINE C,E 50TH STREET

  • BROADWAY 50TH STREET :   MTA LINE 1 50TH STREET

  • NOVOTEL NEW YORK TIMES SQUARE :  

  • By plane

    JOHN F KENNEDY At 25km / 15 miles

  • By plane

    NEW YORK LA GUARDIA At 11.27km / 7 miles

  • By plane

    NEWARK INTERNATIONAL AIRPORT At 32.18km / 20 miles

  • By train

    GRAND CENTRAL STATION At 1.61km / 1 miles

  • By train

    PENNSYLVANIA STATION At 1.61km / 1 miles

GPS :40.762773, -73.983591

Currently, close to our hotel

Madame Tusauds Waxwork Museum, visit

From 01/01/2010 to 31/12/2019

At 809 m

Tour of the September 11th National Memorian and Museum

From 01/01/2019 to 31/12/2019

At 4.3 km

From Little Italy to Chinatown.

From 01/01/2018 to 31/12/2019

At 5 km

Tour of the New York City Hall

From 01/01/2010 to 31/12/2019

At 5.8 km

NASDAQ Market Opening

From 01/01/2010 to 31/12/2019

At 6.3 km

Once Upon a Time in America... Brooklyn Bridge

From 01/01/2018 to 31/12/2019

At 6.4 km

Tour of the Brooklyn Bridge, New York

From 01/01/2018 to 31/12/2019

At 6.4 km

Castle Clinton, visit

From 01/01/2018 to 31/12/2019

At 7.2 km

Boat trip in a clipper in New York, leisure

From 01/01/2019 to 31/12/2019

At 7.2 km

Picnic in Brooklyn Bridge Park

From 01/01/2018 to 31/12/2019

At 7.8 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

1 King bed - Floor 9 to 19

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

2 Full beds - Floor 9 to 19

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

High Floor - 1 King bed - Floor 20 to 33

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

High Floor - 2 Full beds - Floor 20 to 33

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Times Square room - 1 King bed - Floor 9 to 19

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Times Square room - 2 Full beds - Floor 9 to 19

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Times Square room - 1 King bed - Floor 20 to 33

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Times Square room - 2 Full beds - Floor 20 to 33

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

1 King bed Accessible

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SUPERNOVA

Type of cuisine: International

The menu takes its influence from the current food trends popularized by the food truck scene across America. We want to play with the idea of 'American comfort food', where classic dishes are designed to make you smile when you see them on the menu.

Lunch

12:30 - 03:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUPERNOVA

Photo non contractuelle / Strictly non binding

Supernova at the new Novotel New York Times Square offers timeless American comfort food served with an international twist. Be amazed by our panoramic view of Times Square while enjoying breakfast, brunch, lunch, dinner, as well as after-work cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 42 m²

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
Novotel New York Times Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

15,821 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

7,338 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Disappointing

TripAdvisor rating 4.5/5

N5644JHeduardop Couples - 17/07/2019 TripAdvisor review

This hotel should not even be on the accor chain. It is not at par with any accor property. The staff are very robotic and do their work without even at least realizing that they are working in a hospitality business. The front desk desk is horrid, the person that check us in is more like a bouncer rather than a reception staff. The breakfast queue takes about an average of 10 minutes before one is seated and if one is lucky when the supervisor is around the usher works a tad faster. I regret booking in this Novotel. My previous experiences experiences with Novotels in the UAE and Asia have been superb. Is it a New York thing? I guess not the Sofitel near 5th Avenue was excellent during my stay last year. The only positive thing in this hotel is its location nothing more.

We appreciate this feedback. It is extremely disheartening to learn that you were so disappointed with your stay at Novotel New York Times Square Hotel. Please be assured that our team aspire to provide quality service to each and every one of our guests, so your experience is not the one that we are accustomed to sharing. We also regret that our breakfast service failed to meet your expectations and that you faced challenges with being seated in a timely manner. For future improvement, we will be sure to discuss all of your concerns with the appropriate members of our team. Thanks again for sharing this valuable feedback. We are looking forward to a chance to welcome you in the future so we may rectify this visit.

annoyances

Customer review rating 4.3/5

Thyrone S. P. Families - 15/07/2019 AccorHotels certified review

Me and my family arrived at the hotel at 11:00 PM we went to the rooms. In one of the rooms the sink was completely clogged, and there was no possibility of washing hands or brushing teeth. We called the night manager. who informed us that there would be no other room available. Every family already tired of the trip, we had to wait until 2:00 AM until the engineer repaired. And when we say we paid dearly for the hotel, the manager informed us that it is the price we paid to stay in Manhattan, however we just wanted to have a comfortable stay after a trip of over 10 hours. We had pre paid or late check out. On the day of departure, at approximately 12:00, they called the room to say that they would charge an extra for the late checkout. I informed them that I had already paid for the late check-out, which was verified and confirmed. We had to go downstairs to validate the access cards. It was more of an annoyance.

Dear Mr. P. Thank you for taking the time to provide this feedback. Please allow me to apologize for your discomfort as a result of our facilities not functioning and lack of proper service during your stay. I have raised your concerns with our General Manager and Engineering Manager to address accordingly and prevent future occurrences. On a much better note, it is great to read that you were able to enjoy our location and other hotel facilities. Thank you for bringing the above to our attention and hope we might be able to welcome you back to the Novotel New York Times Square and provide you with a more seamless experience. Kind regards Nuria Novotel New York Times Square Management Team

David S.

Customer review rating 4.3/5

Anonymous Business - 15/07/2019 AccorHotels certified review

Hi, service at the Bar and SuperNova Rest - is very poor. Staff try to find a way not to serve you. I appreciate it’s a high volume tourist hotel ( I am a business traveller) so hence customers accept the service. I very rarely say anything in surveys however thought I would make these comments - assume you aware of this.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel New York Times Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Sinclair General Manager

An amazing hotel with great staff.

Customer review rating 4.3/5

Angela B. Families - 15/07/2019 AccorHotels certified review

Check in was easy and quick, the location of the room was great my 6 year old sat on the ledge and “looked at New York” Times Square. The hotel smelled amazing. The beds were comfortable and the room was a great size. The only negative was the was no Ice in the machines on most if not all of the floors. Staff was informed and each day nothing was done. We were just told to take our bucket to the bar.

Dear Angela B., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

very good stay

Customer review rating 4.3/5

Shauna S. Families - 14/07/2019 AccorHotels certified review

good hotel , great location , good breakfast , just room was small.

Dear Ms. B., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair General Manager

Excellent. Location and breakfast were fabulous.

Customer review rating 4.3/5

Richard B. Families - 14/07/2019 AccorHotels certified review

Amazing location. Fabulous buffet breakfast. Great room, although lighting was poor.

Dear Mr. B., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Easy and comfortable stay

Customer review rating 4.3/5

Kenneth I. Families - 13/07/2019 AccorHotels certified review

Welcome and check-in was good. Rooms were OK in size, cleaning always good. Breakfast buffet had a good selection of food, more vegetables would have been good. Capacity in staff and/or seating in breakfast area could scale better, three days out of seven we had to wait in line for about half an hour, that’s too long. Fitness room used every morning, it had a good size and variety of equipment, I missed the rowing machine, though.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments about the breakfast experience is well-received and we are looking at ways to improve capacity and operational efficiency. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Great location

Customer review rating 4.3/5

Mary Couples - 13/07/2019 AccorHotels certified review

Nice hotel, great location and terrace bar with fantastic view. Only complaint rooms and bathrooms are very dark making it difficult to apply make up.

Dear Ms. s., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair General Manager

Would definitely return

Customer review rating 4.3/5

Michael B. Families - 12/07/2019 AccorHotels certified review

Great hotel, friendly staff, good location but breakfast was chaotic as the hotel seemed quite near capacity!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair

Fantastic hotel in outstanding location.

Customer review rating 4.3/5

K M. Families - 12/07/2019 AccorHotels certified review

We were a Family of four with 2 teenagers staying at the Novotel Times Square NYC. I could not recommend this hotel strongly enough, lovely hotel with friendly staff in a perfect location, central to visiting all the main attractions in New York. Room was very comfortable and clean with fabulous view towards Times Square. I would definitely stay in this hotel again when returning to NYC. Thanks

Dear Mr. M., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair General Manager

Incredible

Customer review rating 4.3/5

Alvaro G. Families - 12/07/2019 AccorHotels certified review

Was an amazing experience , the staff , the food everything was perfect

Dear Mr. G., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair General Manager

FIRST TRIP TO USA

TripAdvisor rating 4.5/5

Lisa B Family - 12/07/2019 TripAdvisor review

Wanted to feel the vibe of time square. I certainly got that with the location. Room very 3 star. Only double beds and for price I paid I would expect queen size at least. Day concierge unhelpful and dismissive. Bar staff and bbq chef fantastic

Thank you for the feedback, Lisa. While we are thrilled to hear that you liked our prime location and amazing bar staff, we're disappointed that you found our accommodations lacking. Please note that we offer a variety of room sizes and our friendly staff would be happy to help you choose something that better suites your needs. We hope you'll stay with us again for next visit to the US so that we may exceed your expectations. Thank you and have a great day!

Best hotel in New York for me

Customer review rating 4.3/5

David D. Business - 11/07/2019 AccorHotels certified review

Perfect

Dear David D., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

EZ Stay

Customer review rating 4.3/5

Slv Families - 11/07/2019 AccorHotels certified review

Nice room, great location, friendly staff, competitive pricing... easy way to see the city from a comfortable ‘home base.’

Dear Suzanne V., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Fabulous location. Great hotel

Customer review rating 4.3/5

Paul Couples - 10/07/2019 AccorHotels certified review

Hotel was excellent, clean, comfortable with an ideal location. Breakfast buffet was value for money and the staff were great.

Dear Mr. C., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair General Manager

Mrs

Customer review rating 4.3/5

Daxa M. Families - 10/07/2019 AccorHotels certified review

It was ok but disappointed no tea coffee fruit etc in room . Plus we paid slot of money as part of our family were staying round the corner wish we stayed there as it wasn’t cheap staying at the hotel .

Dear Ms. M., Thank you for taking the time to share your comments concerning your stay at the Novotel New York Times Square. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. While we acknowledge your disappointment with lack of coffee and fruit in the room, I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, John Sinclair

very good

Customer review rating 4.3/5

Lynne S. Families - 10/07/2019 AccorHotels certified review

very good reasonably priced

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to take this opportunity to ask if there was anything we could have done to enhance your experience with us? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair General Manager

Very positive experience

Customer review rating 4.3/5

Giac G. Families - 09/07/2019 AccorHotels certified review

The stay has been pleasant and without issues. My family and I had a specific requirement that Novotel was able to accomodate and this was the most important for us. All the rest is at high standard as you could expect from such hotel chain brand.

Dear Giacomo g., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Overall quite underwhelming

Customer review rating 4.3/5

Rosie Couples - 09/07/2019 AccorHotels certified review

We were told check in was from 3pm, we arrived at 5:45pm to check in and went through the check in process of filling in our details, ID's, credit card etc. As we were about to be handed our room key we were told our room wasn't ready and would take around 45 minutes - really disappointed as we were nearly 3 hours later than check in. So we sat in the bar feeling mostly flattened as this was our honeymoon and a joint celebration for my husbands 30th birthday. After 30 minutes we went back to the desk and asked why it wasn't ready and if there was some kind of gesture we could have. We were told the hotel was really busy the night before and were given 2 drinks tokens - it was a nice gesture but we just wanted our room, I really felt like we should have been told up front about the room and them try and mediate then rather than telling us last minute and us requesting an explanation and a gesture. 10 minutes later we were told our room was ready, the woman checking us in was trying her best to cheer us up and said this room goes for $3000 on New Years and that the view was really fantastic so we started to get excited and our hopes up. When we got to the room I felt quite underwhelmed after what the receptionist said. You had to get really close to the window to see Times Square, you couldn't see it from the bed as the images on your website suggest. I was really looking forward to waking up in New York and opening the curtains to look out over Times Square whilst drinking coffee in bed, but all we could see from our bed was the huge building next door. I took a shower and whilst doing that our hotel phone rang 3 times as they had forgotten to put things in our room and needed to drop them off, our robes, slippers, coffee machine etc. We did get some macaroons - again a nice touch but I just wanted to shower and head out into NYC. We went out for some dinner and when trying to pay my card was declined. I checked my card and saw I had paid £500 to Novotel. When we returned to the hotel I asked why they had charged as I had paid everything up front, I was told they reserve £80 a day in case we use the bar etc. - I was so shocked that no one informed me at the time and just took this money. I asked for it back and the receptionist said "I'll try" without any conviction - this was all the spending money I had for New York. After that I gave up looking for the good parts of the hotel and just wanted to spend as much time enjoying being away from the hotel as possible. On check out we handed our keys and the receptionist said "safe travels". I had to ask to get the money put back on my card, instead she said I'll get an invoice emailed to me. I asked for an invoice because we had not used the bar etc. and I wanted to ensure that I would get all of my money back, which would be easier in person, but she said I had to wait for the email - which I still haven't received and still haven't received my money back. Overall I am underwhelmed by the hotel, I was expecting a really fantastic hotel with fabulous views that I would rave on about when I returned, but instead I would call it an average hotel and I wish I'd booked somewhere cheaper and not splashed out on the non existent view.

Dear Rosie L., Thank you for taking the time to tell us about your experience at the Novotel New York Times Square. I am sorry that your experience on such a special occasion did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem at check-in and prevent future occurrence. I confirm the authorization for incidentals has been released and should be in your account within 10 business days. I will send the final invoice if you have not received already to the email address listed on file. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nuria Novotel New York Times Square Management Team

Great citylocation central

Customer review rating 4.3/5

Anonymous Families - 09/07/2019 AccorHotels certified review

Great 7 days in New York, stunning view at times square from both room, rooftop and restaurant. Nice staff and spacious Roms for NYC. Great Breakfast - only downside was the waiting Line for Breakfast Rachel morning.

Dear Mr. N., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Sinclair
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