Hotel - Novotel New York Times Square
Novotel Hotel Novotel Hotel

Novotel New York Times Square Hotel

4.5/5 6,745 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 6.30 am to 11.30pm
    • Opening hours : Week-end 6.30 am to 11.30pm

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 480 rooms
  • 100% non-smoking hotel
  • 24 rooms for people with reduced mobility
  • 480 family rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Air conditioning
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 13,394 reviews

Our guest reviews for Novotel New York Times Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 6,745 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
aaprofa Couples - 13/11/2018 TripAdvisor review
« Excellent! »

We had an excellent stay at Novotel Times Square!!! The Check-in was warmfull and we got an upgraded room as GOLD member at Le Club Accor. Everything was perfect and we strongly recommend this hotel to all.

Anonymous Families - 12/11/2018 AccorHotels certified review
« location was great »

Very good~~~ worth to the price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ning Z., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Doug W. Couples - 11/11/2018 AccorHotels certified review
« Ok stay »

Expected more from this hotel but was disappointed . Rooms and. Atheooms are small. Ok for Europe I guess. No hot water, slow elevators, cold buffet, service is poor and other mentions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doug Thank you for choosing to stay with us and for taking the time to provide us your feedback. I do apologize for the inconsistency of service upon your arrival this is certainly not the experience we want any of our customers to have. I have taken your feedback to the team to investigate further as this should have been a very straight forward process. On a much better note,I hope you were able to enjoy this city and its many attractions! I do hope you can return soon and get a full amazing experience with us. Thanks again and hope to see you again soon Kind regards Nuria Novotel New York Times Square Management Team

Ben C. Business - 10/11/2018 AccorHotels certified review
« wonderful »

staff are very courteous and professional, rooms is well maintained, stylish & clean location is impeccable.

Steven L. Couples - 09/11/2018 AccorHotels certified review
« Comfortable accomodation in an excellent location »

Was good dissapointed with your bell boys lacked enthusiasm and were not very friendly when engaged. Also not happy that your property does not offer the 50% or 25% disscount on meals as do other novotel horels i have stayed in previously

Colin D. Couples - 09/11/2018 AccorHotels certified review
« Convenient for everything »

Enjoyable stay in a great location. Ideal for the New York marathon base and all that Broadway / Times Square had to offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin D., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Colin W. Families - 08/11/2018 AccorHotels certified review
« Great location, great views, great hotel. »

Perfect for our needs, with the added benefit of beautiful views of Times Square. The location was fantastic, and enabled us to do everything we needed to as a young family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin W., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Anonymous Solo - 08/11/2018 AccorHotels certified review
« Impressed »

Better than expected Top notch Clean Courteous Staff

Anonymous Friends - 08/11/2018 AccorHotels certified review
« Good »

Very comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yishan Yvonne L., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Ragnhild Couples - 07/11/2018 AccorHotels certified review
« I had a wonderful stay at Novotel Times Square. »

We received a warm welcome when we arrived and our rooms were kept nice and clean. I always feel very welcome at Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rgnhild Hoel G., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Joey K. Couples - 07/11/2018 AccorHotels certified review
« Great location »

Hotel is good and staff we friendly and informative. Location is walking distance to 5th avenue, central park, Rockefeller and obviously time square Gym as a great view to times square also The rooms is very small compare to the near by hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph K., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Lisa Families - 07/11/2018 AccorHotels certified review
« Good location »

Great view over Times Sqaure. Room clean and very comfortable beds. Really missed not having any tea or coffee making facility in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa M., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our amenities such as tea/coffee makers are upon request. We apologize for the inconvenience. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Very convenient location and lovely staff. »

The room was comfortable, if small. The closet was oddly configured making it difficult to hang up clothes, especially pants. There were only 4 tissues left in the tissue box, so we had to find a maid for a box of tissues. She was lovely and helpful. The shower wall and hand shower could have been cleaner. There was soap scum all over both. Other than those few things, the beds were comfy and the staff couldn't have been nicer.

Jrs Friends - 07/11/2018 AccorHotels certified review
« Nice Hotel in the middle of it all »

Hotel is clean and rooms are big for NYC. Very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jill S., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Dave Families - 07/11/2018 AccorHotels certified review
« Nice stay - convenient, comfortable, helpful staff »

Staff were very helpful and accommodating. Location is very central but quiet. thank you

Mr M. F. Business - 07/11/2018 AccorHotels certified review
« Excellent room, great location but long lines for breakfast »

Overall very happy. There was a very long queue for breakfast so disappointingly I went elsewhere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael F., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope to see you again. Sincerely, Nuria Novotel New York Times Square Management Team

Gabriela Business - 07/11/2018 AccorHotels certified review
« Great Location »

Breakfast with a very nice view!

Barbara Business - 06/11/2018 AccorHotels certified review
« Just ok »

I was disappointed there was no conditioner or hand cream available in the bathroom! I’ve never stayed in a hotel that didn’t provide this. Air conditioning very noisy when it starts up and then goes off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara Ann K., Thank you very much for your ratings regarding your stay at the Novotel New York Times Square. Our amenities such as conditioner or lotion are upon request. We will also sent out an engineer to inspect the room in regards to the air conditioner. We apologize for this inconvenience. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope to see you again soon. Sincerely, Nuria Novotel New York Times Square Management Team

Maree Couples - 06/11/2018 AccorHotels certified review
« A solid Midtown experience »

Novotel Times Square is well-positioned for commuting uptown or downtown, and is in the heart of Broadway and some great eateries. Staff were all very welcoming, and our housekeeping manager Elli Tsakas on the 29th floor was an absolute standout! Very attentive with a lovely warm and friendly personality. She told us she's been there for 20 years, and you can tell that she loves what she does. A big thank you to Elli from us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maree L., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team and of course with our Housekeeping director to share with Elli. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Heidi Couples - 06/11/2018 AccorHotels certified review
« Great location, great hotel »

My husband and I stay 6 nights for our 10 year wedding anniversary and thought the hotel was great. Rooms were comfy, staff friendly and very helpful, bar staff liked a chat. Hotel is central to everywhere, we had a great time staying here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heidi T., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

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