Hotel - Novotel New York Times Square
Novotel Hotel Novotel Hotel

Novotel New York Times Square Hotel

4.5/5 6,619 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 6.30 am to 11.30pm
    • Opening hours : Week-end 6.30 am to 11.30pm

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 480 rooms
  • 100% non-smoking hotel
  • 24 rooms for people with reduced mobility
  • 480 family rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Air conditioning
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 12,866 reviews

Our guest reviews for Novotel New York Times Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 6,619 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Paul H Family - 21/09/2018 TripAdvisor review
« Fantastic Location! »

Hotel is in a fantastic location, 2 blocks from Times Square but with amazing views onto it, especially from the bar, restaurant and terrace! The rooms are extremely comfortable, I would not hesitate to stay here again if visiting New York.The bar and restaurant are a little pricey but then so is the whole of New York, but you can get better food elsewhere for similar prices.

Couples - 21/09/2018 TripAdvisor review
« Amazing views! »

Like all Novotels, the service is great and the environment is stylish. I don't know about all the rooms in the hotel, but ours had an amazing view of Times Square that was breathtaking. The room is clean, stylish, and comfortable with pretty much everything you need. We had a couple of drinks at the bar and though it took a bit to get served, the drinks were good and priced fairly for Times Square. The location of this hotel is perfect for visiting Broadway shows and all the tourist things around Times Square. It's also an easy car or subway ride downtown to the World Trade Center. My favorite part is that it's only about 3 blocks from Columbus Circle and an entrance to Central Park.

Anonymous Business - 19/09/2018 AccorHotels certified review

The hotel room was nice, but the bathroom is much too dark.

Bob Couples - 19/09/2018 AccorHotels certified review

Locked out of room due to battery failure with door. From first attempt to resolution probably 45mins. Otherwise a pleasant stay. Great location.

Paul Friends - 18/09/2018 AccorHotels certified review
« Excellent hotel in a perfect location »

Perfect, staff was very helpful to give me an upgrade and change of 1 bed to 2 single beds due to the fact that im platimum.

Kimani M. Couples - 18/09/2018 AccorHotels certified review

Nice hotel. Nice Room. Nice staff. Disappointed in the breakfast buffet. Bacon was fantastic. However, for the money paid for breakfast I thought there would be an omelette station rather than, or with the powdered eggs. So, I remained hungry for an omelette.

Ss G. B. Couples - 18/09/2018 AccorHotels certified review
« Quality »

From start to finish of our visit was enjoyable.. great location, great rooms, great views, hospitable staff.

Ss Business - 18/09/2018 AccorHotels certified review

Overall my stay was great. The room was spacious, the bed was very comfortable. The only thing I would have liked in my room was conditioner and body lotion. I also had issues with my hair dryer. It overheated and smelled like smoke.

Calum M. Families - 18/09/2018 AccorHotels certified review
« Ok but not brilliant »

On arrival could not find my booking this led to unnecessary stress for my wife and myself as it took around an hour to resolve. Even when I produced all my confirmation invoices and emails etc my booking could not be found. The breakfast was good. The tv in the room didn’t work for two days and the choice of tv programs were very limited when it did work. The room was fine however I went this vacation with my brother who was on a different level however our cards did not allow us to visit each other’s rooms for security reasons., this we both found really inconvenient and unnecessary. Drinks at the bar prices bordered on ridiculous $13 for a glass of wine $ 9 for a glass of beer then an expected 20% gratuities on top of that. Do not agree with the concept of expecting to be tipped for someone doing there job which they are getting paid for. This makes and adds a lot of expense to our overall experience.

Dr. E. C. Y. Couples - 18/09/2018 AccorHotels certified review
« Sufficiently pleasant. »

Most people were friendly and helpful. Room was a bit small but Time Square view was amazing. Bed was comfortable enough.

Margaret J. Families - 18/09/2018 AccorHotels certified review
« Great ! Room needs better lighting ! Too dark. »

Excellent. Breakfast was wonderful! Sheets, bathroom, bed was quality! The lighting was way too dim. The decor was dark, ok, but not enough lighting to see anything else.

R. Couples - 18/09/2018 AccorHotels certified review

Emplacement excellent

FitenB Business - 18/09/2018 TripAdvisor review
« Business stay beginning - mid September »

The hotel was very well located, next to Times Square. The room was nice (28 floor) and spacious, a pity that there was no bath only a shower. The personnel was very friendly and always willing to help. The breakfast in the morning was not well organized as I had to wait sometimes for 10 minutes to get a table. Furthermore, there is not a lot of high quality food and the fresh fruit is limited to pineapple, watermelon, oranges. Finally, the room wasn't very clean as there was still hair from the previous visitors and this was never cleaned. The small fridge in the room is a nice extra to store some water or salads. However, for 2 people the fridge might be too small.Overall I had a nice stay, but the bill of 3.500 USD for 1 week was a bit expensive (I had dinner 4 times).

Couples - 18/09/2018 TripAdvisor review
« New York Trip »

Location was very good.The rooms were very small and the lift was very slow and terrible when busy with guests .The beds were small and cleaning of the rooms very ordinary and ours was missed for the day!

Katrina Friends - 17/09/2018 AccorHotels certified review
« Fantastic hotel and location »

Had a really great four days staying here. Professional and helpful service from all staff we spoke with, room very comfortable and fantastic location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katrina W., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Claire Families - 17/09/2018 AccorHotels certified review
« confortable and clean room and kind staffs, good location »

1. accessible from the main center(time square, metro etc.) 2. kind and friendly staffs 3. clean room and good view 4. fantastic and wonderful breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sung Yi K., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Carole M. Couples - 17/09/2018 AccorHotels certified review
« Fabulous; great room, great staff »

We were impressed with the overall experience. Quick check in by happy welcoming staff. Room was stunning. We will be back for our next New York experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carole M., Thank you very much for your outstanding ratings regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Novotel New York Times Square Management Team

Anonymous Business - 17/09/2018 AccorHotels certified review
« Fine but nothing memorable »

Hotel is standard, not a great value for money and the rates vary too much from one night to the next. I'm most shocked by the 33 USD breakfast that is proposed. As a single traveler I was assigned a small room with two beds. This is unnecessary for me and I phoned to request another room and was told none were available. There are better value for money options in the area.

Judy B. Solo - 16/09/2018 AccorHotels certified review
« Great location »

All good, except that you ran out of umbrellas. I had borrowed a hotel umbrella on day 1 and returned it when I got back to the hotel. On day 2 there were none available and no-one returned any. It made going out in the rain miserable.

Phill Couples - 15/09/2018 AccorHotels certified review
« Quality hotel, great location, good value for NYC »

Great service, brilliant location in Midtown, staff helpful and friendly

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