Hotel - Novotel Paris la Defense
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Novotel Paris la Defense Hotel

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4.0/5 991 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The Standard Room combines modern decor and ergonomics: air conditioning, fridge, free WIFI, flat-screen TV and safe. Bathroom with shower or tub. Separate toilet. Give in to the temptation of our Superior Rooms in the new Novotel color scheme.Enjoy views over Paris by reserving a Superior Room overlooking the Seine and marvel at the panoramic view stretching from the Eiffel Tower to the Sacré-Coeur. Or opt for an Executive Room on a high floor and be delighted by its new design.

  • 280 rooms
  • 280 non-smoking rooms
  • 9 rooms for people with reduced mobility
  • 44 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Free access with phone card
    • Telephone
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,699 reviews

Our guest reviews for Novotel Paris la Defense

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 991 reviews
AccorHotels certified review
Affan Business - 17/04/2018
« An ok experience, nothing spectacular »

The hotel was clean and staff was friendly. My request of a river view room that I put in at the time of booking was not accepted at check-in due to the busy period as mentioned by one of the staff members. The breakfast was ok, but was exactly the same everyday during the 4 days of my stay. This is a bit unusual for a 4 star hotel in my experience so far. The room was big and clean, but it lacked a proper closet and looked a bit old - perhaps some renovation required. The gym was absolutely pathetic. The room service menu was quite small and even the dinner options at the hotel restaurant were quite limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your comment so complete. Concerning to the breakfast, all the novotel products are on the buffet. But we are happy to annunce you that in few days we will propose at our guests an automatic machine for pancakes. We remain at your disposal if you wish to discuss more about your stay. You can contact us at this same address :). Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
S/m Business - 16/04/2018
« good location »

best view

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you so much for your feedback. We are so happy to read that you were in love to our panoramic view. Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Tamer K. Families - 13/04/2018
« It was really an exceptional stay. »

I fell in love with the hotel, the room was very clean, spacious & tidy, the staff were friendly and helpful, the kids area at the lobby was brilliant, my kids enjoyed their time at the hotel and they even made new friends, the location is super, right next to the underground station, only 10 minutes to the Champs-Élysées and the bus (73) drops me at the door step.

Our hotel has responded to the review
Our hotel has responded to the review

What a nice feedback. We are so happy to read that our establishment corresponded to your expectations. Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Anonymous Business - 11/04/2018
« No problem »

Sympa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Joel Business - 09/04/2018
« Very good hotel but no parking. »

Very good experience. Room, restaurant, ... were fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon ! Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Usama H. Families - 09/04/2018
« A pleasant stay with a panoramic view of Paris »

Visited with family and required a room where we can spend some time as part of the experience, so the suite was perfect for the stay in Paris the panoramic view from the higher floor, so many thanks to the staff for accomodating our requests and helping in making it a memorable experience. Breakfast as usual was always something to look forward to every morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Hitesh S. Families - 09/04/2018
« Nice hotel for families »

We stayed 4 nights in the hotel and experience was good. The hotel is meant for business as well as families. Food in the breakfast was good and the staff was helpful. Overall had a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir , We very much appreciate your comments regarding your stay at the Novotel Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Anonymous Families - 08/04/2018
« Functional »

On Saturday evening the hotel didn’t have enough catering available. Also Room service didn’t answer the phone, so we had to leave the hotel to get food for my children.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Halim C. Families - 06/04/2018
« We were very satisfied during our stay at your hotel »

Rooms were clean, the personnel was helpful and pleasant. The location was very close to the metro station. The family room was a little small but no problem occured.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , We very much appreciate your comments regarding your stay at the Novotel Paris La Défense. We are really pleased to read you were very satisfied during our stay at Novotel Paris la Defense . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Adil E. Families - 04/04/2018
« Great, only issue mini fridge was not workimg »

Great hotel Great price Great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Yasser S. Families - 04/04/2018
« Nice location »

Nice hotel with nice location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
V. S. Business - 03/04/2018
« good experience »

I just stayed for one night. The stay was good. The breakfast spread was also decent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , We very much appreciate your comments regarding your stay at the Novotel Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Y. Business - 02/04/2018
« very nice and friendly check-in and good stay »

- friendly check-in - clean and tide room - little bit slow for check-out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , We very much appreciate your comments regarding your stay at the Novotel Paris La Défense. It is always a pleasure to receive and read all your positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Natacha D. Business - 01/04/2018
« First floor room for the highest I have ever had plus there was no bottle of water into the roome »

As per subject, I am visiting your hotel several times each year for business purpose - Reservation was not added on my Club Accor Hotel - Price was the highest ever for a standard room at first floor - Had to go back to reception at 23:00 as there was not bottle of water, one bottle was brought to me after 20 minutes into my room - Reception employees were however very nice and confused.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Luc P. Business - 31/03/2018
« Great room, bad food! »

Went to the restaurant, order tartare with salad only. Got tartare with fries and salad, I asked them to take out the fries and have only salad, he took out the basket of fries and I was left with 3 salad leafs and my tartare! There you go sir! Really.....ordered a salad to my from the second night, the salad was swimming into vinaigrette, only able to eat half of it! Not impress with the food and the restaurant service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Paris La Défense. Yhank you for your positive comment concerning our great room . However I am sorry that your experience did not meet your expectations concerning the food and beverage service ; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Olaf Business - 29/03/2018
« One experience »

Announced for a late checkin I arrived at the Hotel at about 10:15 pm. First it was difficult to get a room for me. after a couple of minutes I got a room for checkin. by trying to enter the room the Card wasn't working and so I went back to the reception to clearify. The Person at the reception made a new Card with which I was then able to enter the room recognizing that the room was already occupied by another Person which was lying in bed. So again I went back to the reception and finally got another room where I could get in. As I had a Long trip my collegue and I wanted to get some tiny Food at the bar and also wanted to have a sleep well drink. So we entered the bar about a quater to twelve. The Barkeeper then informed us that the bar already has closed and we will not be able to get anything from the bar.... So finally we went outside to another Location to get something before going to bed.... So what will be your Rating on such a stay? Kind regards Olaf

AccorHotels certified review
Anonymous Business - 28/03/2018
« Convenient for business trip »

It is a nice pleasant little hotel. However, things I encourage to be improved: - The front desk staff to smile more - The room was not cleaned properly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon . Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Keith B. Business - 26/03/2018
« Hotel Novotel La Defense is a great hotel with clean rooms, good restaurants and excellent customer service. »

I traveled to Paris on business and stayed at Hotel Novotel La Defense for 9 days. My family and I stayed in 2 rooms and while I was working they got to tour Paris. The hotel and rooms were clean and the hotel restaurant and café were very good. I have to say, the customer service was excellent. Upon checkout I had a misunderstanding with the front desk on the cost of one of the rooms and the Assistant Front Desk Manager, Marianne demonstrated excellent customer service to correct the situation. Also, the hotel is conveniently located to the Paris metro and RER systems which makes it easy to move about Paris. I highly recommend staying at this hotel to anyone planning a trip to Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon at Novotel Paris la Défense ! Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Anonymous Business - 24/03/2018
« Compared to other hotels in Paris, this hotel meets North American standards as a 4-star hotel. »

Compared to other hotels in Paris, this hotel was equivalent to a 4-start North American hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

AccorHotels certified review
Anonymous Business - 23/03/2018
« Expected more quality »

Staff was kind and helpful that I appreciated. I found the carpet and the coach in the room too dirty and the toilet is in a very tight room with no window or another opportunity to get fresh air into.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

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