Hotel - Mercure Hotel Duisburg City
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Mercure Hotel

Mercure Hotel Duisburg City

Landfermann Strasse 20 
47051  DUISBURG
GERMANY

641 reviews
TripAdvisor Rating Based on 641 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Outdoor playground for children  (Nearby)
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool
  • Fitness centre  (Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf courses (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
    • Water skiing (Nearby)
  • Other sports activities (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:00-22:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Duisburg City, you have the choice of Standard Rooms with double bed or queen-size bed, Superior Rooms with queen-size bed and Privilege Rooms with queen-size bed. The 162 rooms are air conditioned and haveWIFI and DSL connection. Two children aged up to 16 can stay in your room free of charge. Pets are welcome for a charge of EUR 10 per night. Our laundry and ironing service will provide the perfect care for your clothing and laundry.

  • 162 rooms
  • 158 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Hotel Duisburg City

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 641 reviews
TripAdvisor review
alfphilipeb2017 Business - 19/02/2017
« Very good but still hungry after breakfast »

A good hotel, friendly and efficient service, clean room, good beds, quiet and nice bathroom, but at breakfast most of the trays where should have been food were empty. Also, why are there no separate showers in the swimming-pool area? Strange.

Our hotel has responded to the review
Our hotel has responded to the review

Dear alfphilipeb2017, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have already discussed your comment regarding our breakfast. You are absolutely right, the trays should always be refilled by the staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

TripAdvisor review
Mario T Family - 01/09/2016
« Great location,nice people »

Perfectly located in centre of town,staff attentive,parking very secured but needs to be paid separately for in amount of €7.00 euro per day which is not bad at all. Breakfast nicely done,variety of cheeses and cereals,fruit and cakes. Everything fresh,hot,cutlery clean. Staff ready to make you a coffee from a bar coffee machine like a latte or cappuccino if not happy with black coffee that is served on every table. Kids had hot chocolate every morning made for them so all members of family happy. Rooms clean but carpets in a hotel showing heavy use and could do with replacing which doesn't anyhow apart visually impede stay. Asked reception for a late checkout (3pm)as rain was pouring outside and we cancelled our visit to Dusseldorf for the morning. They granted us late checkout so all in all nice hotel,nice staff. Good value for the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clients, we are happy to hear that you were satisfied with our location in the city centre and with our attentive staff. The fee for the public garage is in the range of other public parkings favourable. In addition to that we thank you for your positive comments regarding our breakfast variety and offer of hot drinks, the possible late check out and friendliness of our staff. We would be happy to welcome you again in our hotel in the future. With kind regards Mercure Duisburg City Ursula Pätzold Coco Direktorin

TripAdvisor review
Family - 19/08/2016
« perfect getaway, great location »

great hotel at convenient location; near high-way and 200m from shopping-street and Mall. Spacious room, with full amenities, perfect bath-room. Nice indoor swimming-pool. Restaurant closed on sundays, bar open.

TripAdvisor review
Family - 09/08/2016
« Dependable, clean, pleasant »

This hotel is dependable, clean and pleasant. Its a really easy 5 min drive from autobahn making it perfect as a pit stop along the way if you are driving far. The rooms are spacious, nice but a bit basic in terms of how they are equipped. The beds are quite comfortable, the sheets are crisp and nice, the pillows and duvets basic. There is no air conditioning which is fine when its not in the middle of hot periods in the summer where some people will be bothered by it. The rooms on floor 1 and 2 where we have slept have been quite noisy if you get rooms towards the street, so if you are sensitive to noise ask about getting rooms not facing the street, or higher up. They have a great pool which is free and our kids really enjoyed. They also have a small kids area with limited toys but our kids brought down their own stuff and were super excited that it was there. The breakfast was too expensive and not worth it we thought after trying it out so we walked 5 min and found (via Google) a fantastic bakery with sandwiches. The staff were very friendly and accommodating but a little clueless sometimes (asking for extra pillows, getting a duvet, asking for parking and getting charged 14 euros instead of 4) but always happy to rectify things.

TripAdvisor review
emriuk Couples - 25/07/2016
« Very disappointed »

Got to our room and it was absolutely red hot. It was not a particularly hot day outside but in the room, and the hotel itself, it was so stuffy it was unbearable. I booked this hotel because they say they offer air con, and paid more for it than other hotels, but it is centrally controlled and switched off at 7pm. What a joke. My husband actually thinks the heating was on. I got literally three hours sleep as our room was so hot. Terrible, would not recommend. Only good point is the staff who were lovely.

TripAdvisor review
Business - 08/02/2016
« Delivered as Expected »

From the time we checked in to the time we checked out, the team was able to welcome us, provide any information we needed, and services to ensure our stay was to the top level. Rooms were modern and clean. The restaurant had good selection and atmosphere. But again, the team of staff were what made this hotel stand out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikey, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

TripAdvisor review
s_kumar160273 Business - 01/02/2016
« friendly staff, property average »

Breakfast is great. Staff is nice and gentle. Location is very good and parking is available just behind the hotel. There is nothing to complain about but just that the property is old. Bed could have been better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. Kumar, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

TripAdvisor review
dennan2015 Family - 06/01/2016
« Nice family room, great breakfast! »

Very great room for a family of 4. The two extra beds were one sofa bad and one portable bed, which made it great for the teenagers. Location for the CentrO shopping malle was very convenient, only 15Min drive by car. Hotel was in the center of Duisburg, Duisburg was kind of deserted in the evening. But if you want to visit Duisburg the hotel is very good located. Breakfast was nice, and plenty of choices and food was being refilled continuously.

TripAdvisor review
Family - 05/01/2016
« Silvester Evening in Duisburg »

In general this was an "Average" stay. Breakfast was very good but a shame that garbage in the room was not cleaned, no daily replacement of the shampoo bottles and zero attention was given to the children.

TripAdvisor review
Couples - 29/12/2015
« Our second stay at Christmas »

From check-in to departure our stay was enhanced by their staff. Friendly, helpful and always with a smile, from the front desk to housekeeping. We took advantage of their pool and sauna daily. Our room was clean and comfortable, with a nice flat-panel TV. The view was nothing special, but we weren't expecting one. It's an easy walk to the station, to shopping and close to mass transit.

TripAdvisor review
VShan_13 Family - 20/10/2015
« Fab breakfast but so slow at check in »

I had given details of passport number, nationality etc in advance so my check in should have been swift, simply collecting keys. When we arrived the receptionist started the process and gave me something to sign. He then answered the telephone at the desk and spent more than fifteen minutes taking a booking over the phone and explaining room tariffs while we stood and waited. He made no mention of the waste of our time when he finally returned to serve us. Our room was fine although there was no milk with the drinks tray. Breakfast was superb as always, fresh, delicious and a super choice. Water in the reception fridge was 2.80 euros which seems rather expensive, no price on display in the fridge, only for other drinks. I did not have time to visit the pool but I would certainly return again.

TripAdvisor review
KARL- HEINZ s Solo travel - 19/10/2015
« hotel de ville with good access and parking »

The room was not very clean with dust everywhere. The place in the bathroom is limited especially for taking a shower that's not four star level . The local food and the service in the restaurant is quite good.

TripAdvisor review
Punitpthakkar Business - 16/10/2015
« Good location...Excellent Service! »

Stayed there for 3 Nights & 4 Days and the overall experience was excellent. The staff were very cooperative and friendly and always carried the Smile :). Close to the City Centre and walking distance to the Metro Station made it a very easy commute. In fact the train ride from Dusseldorf Airport to Station is just about under 10 Minutes which is a big plus in case you want to avoid the hassles of the busy Dusseldorf surroundings! Would recommend this Hotel any day!

TripAdvisor review
Business - 09/09/2015
« Very good..as always »

Very good all around....scrambled eggs at breakfast were especially good this time.....Ideal location in the city centre and good car park. Friendly staff (speak English). What more can you expect ? ..

TripAdvisor review
hpb74c Solo travel - 27/08/2015
« Mercure Duisburg »

With a better air conditioning system my rating would have been excellent in all categories. I have stayed at this hotel on numerous occasions since 1984, and it is my favourite hotel in Germany. I particularly appreciate the personal service and the hotel's proximity to DUS airport, to shopping and cultural institutions in the Ruhr district.

TripAdvisor review
Anonymous Family - 11/08/2015
« Good but hot! »

Standard hotel close to shoppingarea. Have all standard amenities and a nice breakfastbufet in the morning. Only downpoint was that there is no airconditioning in the room. Thats no problem in winter, but in summer the room gets too hot. Opening windows will not solve the issue. Overall good hotel for the price you pay.

TripAdvisor review
Arun N Couples - 03/06/2015
« PERFECT »

we arrived tired after long car journey with delays from Copenhagen to a warm welcome, drink and a very helpful receptionist who answered all our Qs very politely and helpfully. The room was very nice and a good night sleep helped us to continue our journey to Dunkirk the next day. Being just off the motorway was both good to get there and also to continue our journey the next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, we are happy that you enjoyed your stay at our hotel. We wish you the best with kind regards, Mercure Hotel Duisburg City.

TripAdvisor review
thmace Business - 22/04/2015
« OK Hotel but with some overall blemishes. »

I have an Accor Gold card so I am entitled to some extra perks. Free better internet and a welcome gift. Well the internet both the fast free for me and the slow free for all was down all first day. I had to pay EUR 5 for a 24 hours pass with Telekom to check my work mails. A note was left in the room. Here is a gift and a bottle of water. There was a box of chocolate but no water. If you write something like that down just remember to provide the service also. Room was extremely hot and you cannot regulate the air conditioning temperature (they do tell you that on a note in the elevator). Other than that a nice location in a fairly OK hotel. Good parking and walking distance to the main pedestrian street.

TripAdvisor review
Solo travel - 10/04/2015
« great place to stay in Duisburg »

the building might be a bit old-fashioned, but the staff at this hotel more than make up for the aesthetics. cannot say enough good things about the people who work at this hotel .... the front desk and restaurant staff were friendly and helpful. the room cleaners were also friendly and sensitive to my terrible jet lag when i first arrived. when i had a problem with my scheduled stay due to the death of an ancient relative, the front desk were able to accommodate my needs without a fuss. don't skip the breakfast, it's amazing.

TripAdvisor review
rudie_11 Business - 07/12/2014
« nice and friendly staff in ok hotel »

Good location and good breakfast. Hotel needs a renovation. One elevator is NOT enough at "rush hours". Very professional and friendly staff. Good beds and ok room. Good TV with plenty of channel choices

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