Hotel - ibis Koeln Am Dom
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Koeln Am Dom Hotel

4.0/5 960 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Public indoor parking  (Nearby)
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities
    • Bike rack facilities (Paying)
    • Jogging track

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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From May to August 2018 (inclusive), extensive renovation work will be carried out around the bedroom area of our hotel. We will do all we can to keep disruption to a minimum. Our hotel's new design is certainly something to look forward to.

Hotel location

Our rooms

The ibis Köln am Dom hotel has 71 extra-comfortable rooms featuring Sweet Bed by ibis beds for a good night's sleep guaranteed. Room amenities include free WIFI, a desk so that you can work in peace and TV with a wide range of Sky channels.

  • 71 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 2,149 reviews

Our guest reviews for ibis Koeln Am Dom

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 960 reviews
Business - 11/07/2018 TripAdvisor review
« Summer Trip »

Internet connection very poor, I am Gold card member for ACCOR but they didn't give me premium connection. Construction work under process going on which also put very bad impact of this Hotel envirnment.

Roger K. Couples - 06/07/2018 AccorHotels certified review
« Very good and attentive. »

Excellent stay in all respects.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Altas - Direktor Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

Business - 06/07/2018 TripAdvisor review
« Another Excellent Stay At the Ibis Köln Dom »

This was a really good stop-over in Cologne. The hotel staff, as usual, were really helpful. My note about needing a room on a floor where access was by lift, not stairs, had been taken into account, and the chap on reception even knew we were coming back in a few weeks. The hotel does need a little freshening up, but a renovation has started and will make it even better. And the breakfast is excellent - a good choice of very nice items, at a very good price.

Jan K. Friends - 02/07/2018 AccorHotels certified review
« Unbeatable location »

Good breakfast buffet, helpful staff, newly renovated room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Altas - Direktor Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

Matthew S. Couples - 29/06/2018 AccorHotels certified review
« Great location »

We wandered out of the station straight into the hotel. The young guy at reception was so quick, helpful and professional, he made everything very easy. It’s s great place to stay with great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Altas - Direktor Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

Stretch7250 Solo - 27/06/2018 AccorHotels certified review
« Yvery central »

Located actually "in" Cologne Hauptbanhhof this small hotel is within walking distance of various cafes, restaurants and shopping precincts and of course Koln Dom. I thought is may be noisy with the station so close, and the people, but it was surprisingly quiet once inside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Altas - Direktor Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

Solo travel - 24/06/2018 TripAdvisor review
« Actually in the Cologne haiptbahnhof »

Actually in the Cologne haiptbahnhof and directly across from the Dom, this hotel is perfect for those needing a few nights close to the centre of Cologne. Trains run directly from the Cologne/Bonn Airport to this station. Rooms are very adequate and the breakfast is ample. There are 4 floors in this hotel. The lift only goes to the 3rd floor but there are only a dozen steps to the 4th floor. At time of submitting this review there is considerable referbishment under way but (on my experience) work/noise doesn't start very early and is completed by around 6pm A variety of cafes, restaurants, coffee shops and ice-cream shops abound nearby.

Family - 22/06/2018 TripAdvisor review
« Trip to Koln »

Quick trip to Koln for the night of 18th to 19th of June 2018. The hotel is centrally located next to the Main Station and the famous Cathedral. Close to the river and the many interesting sites to see in the city and surrounding area.

P. Business - 21/06/2018 AccorHotels certified review
« Very Bad Wifi »

Wifi signal strength was so bad. So Small bathroom. Very hard to take bath for a 6 feet person. No Coffee maker. No Water. Only benefit is the proximity to Cathedral & Train station. Not at all worth for 100 Euro per night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., thank you for taking the time to tell us about your experience at the ibis Koeln Am Dom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you might have seen we are renovating the rooms right now. This also includes the Wifi which will improve the performance. You could have asked for a quicker access all the time at the reception. You mentioned other points like the size of the bathroom or coffee facilities. The size of the rooms is absolute IBIS standard, most of the rooms are even bigger. Coffee machines are also not standard in 2* hotels. You can buy a coffee at the lobby bar 24 hours. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with our completely new rooms. Sincerely, Lars Segers - Assistant to General Manager Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

Kerry W. Friends - 16/06/2018 AccorHotels certified review
« City break in Cologne »

I was very disappointed with the decor of the hotel. It was very tired looking and the room was very uninviting. I think the hotel is being improved but at the moment it does not compare well to the new style hotels. The bed was comfortable however and the room was clean. I really missed having a bar to sit at for a drink in the evening. You can get a drink or a coffee but on several occasions there were no staff on reception when I went to get a coffee. If the bar is 24 hours then there really should be somebody to serve guests. The hotel is conveniently situated next to the station and the cathedral but I doubt I would stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., thank you for taking the time to tell us about your experience at the ibis Koeln Am Dom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You are right, we are just renovating our rooms at the moment and from Mid August on all rooms will be on absolute modern standards and quite stylish as well. I hope you will visit our hotel again in the nearby future to see the improvement that we made. Regarding the 24 hours service you are absolutely right as well. We offer this service so you should be able to order something at any time. We have somebody at the reception for 24 hours, why this didn't work in your case, is not clear to me at this point. I still hope that you give our hotel a chance when you visit Cologne again. You can contact us personally for a future booking at any time. Best regards Lars Segers - Assistant to General Manager Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

José Carlos B Couples - 15/06/2018 TripAdvisor review
« The worst Ibis Hotel that I ever stayed »

Absent and unhelpful concierge staff; room and breakfast outside Ibis standards. The location of the hotel, next to the Cathedral and the central station of Cologne, is very good and is the only good reference I can give.

Iain M. Couples - 14/06/2018 AccorHotels certified review
« IBIS as usual, just fine »

Fault free. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Altas - Direktor Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

Paul V. Z. Solo - 13/06/2018 AccorHotels certified review
« Clean, friendly but old and some things missing »

Friendly staff, good breakfast, corridors need refurbishment, clean room, aircon, bathroom outdated, no napkins, no ice available, baggage storage with no control who takes which bag and goes out.

Family - 13/06/2018 TripAdvisor review
« Nice location, but bellow the Accor Hotels standard »

Perfect location in Cologne. However, service was not good, specially during check-in. No benefit from being an Accor member was offered to me. Also, the curtains seemed to be inadequate for the windows.

johnscellphones Solo travel - 13/06/2018 TripAdvisor review
« Quick visit to Cologne »

Super convenient! The door to the hotel is right beside the Hauptbahnhof! I loved being able to walk out the door and see the Dom, and I could walk to all the sights in the Altstadt. Lots to see and do in the area. The staff were very helpful.

Mrs C. D. Friends - 12/06/2018 AccorHotels certified review

Nice clean simple Hotel, perfect for short stay but the breakfast ( eggs, Bacon) was cold ,its looks like the leftover food from the day before.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau Durst, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Koeln Am Dom die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Mehmet Altas - Direktor Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

Kevin Solo - 04/06/2018 AccorHotels certified review

Good as alwsys. Room clean staff friendly and helpfilul.. I will come again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Altas - Direktor Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

Richard G. Solo - 01/06/2018 AccorHotels certified review
« Köln Dom Ibis »

Nice hotel, easy to use, great location, quick check in and out. Friendly staff. Clean room. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Altas - Direktor Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

T. Friends - 30/05/2018 AccorHotels certified review
« Extra cost for 2 persons »

I booked a room for one night in your hotel (May 26th to 27th). I did not mention during my reservation that there would be 2 persons in total in the room. I was charged an extra 30 euros for this additional person. I think it was very inappropriate from your team, especially since the room is for 2 persons (1 big bed) and I've been a Gold Member for over 2 years. This (first) bad experience will make me reconsider my futur trip with Accor Hotel Best regards, Bertrand T.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur T., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Koeln Am Dom. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Mehmet Altas - Direktor Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

Steve Couples - 28/05/2018 AccorHotels certified review
« Comfortable and convinent room »

We stayed two nights and felt right at home in this hotel, staff were friendly and helpful throughout our stay. Location is perfect with food, sights and the train station all at your doorstep or a short walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Altas - Direktor Ibis Köln am Dom Bahnhofsvorplatz • 50667 Köln • Deutschland T +4…580 • F +4…58199 h0… ibis.com • accorhotels.com

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