Hotel - Novotel London West
Novotel Hotel Novotel Hotel

Novotel London West Hotel

Our hotels AccorHotels
4.0/5 3,810 reviews
All hotels in London
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 125.00 GBP Non member rate
From 118.75 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast buffet
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 33 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 630 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 143 family rooms
  • 22 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 14,699 reviews

Our guest reviews for Novotel London West

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,810 reviews
AccorHotels certified review
Alex J. Business - 13/10/2017
« Good stay - outdated rooms »

As usual, the service is very good, the breakfast has a wide choice but unfortunately, the rooms are rather outdated (and the hallways as well!). Considering the 4* advertised, the expectations are a bit higher than what is actually available.

AccorHotels certified review
Chris Business - 13/10/2017
« Expensive, not great quality »

I found the room charge to be high for the quality of room (more like a budget hotel room - plastic and worn). Then to add such a hugely expensive parking fee on top seemed unreasonable. The shower in my room (7011 I think) went scaldingly hot every 20-30 seconds. It actually made red marks on my back it was so hot. Then it would go cold for a seond before returning to normal for 20-30 seconds and repeating the problem. I mentioned this when I checked out - if a child uses that shower it could be quite bad, so I hope you have fixed it.

AccorHotels certified review
Bruno Business - 13/10/2017
« well placed hotel »

nice and charming

AccorHotels certified review
Deborah P. Solo - 13/10/2017
« Please tell stay »

Lovely hotel, service and food was very nice

AccorHotels certified review
Monique Business - 13/10/2017

Event

AccorHotels certified review
R. Business - 13/10/2017
« R. »

Comfortable.

AccorHotels certified review
Gaurav Business - 13/10/2017
« Ordinary »

Hotel services are not good, hotel staff need to be updated of every thing like points credit etc, breakfast quality is below par as per hotel standard.

AccorHotels certified review
Abdulwahab Couples - 13/10/2017
« Dissatisfied with my first experience staying at novotel london west »

1) I couldn’t sleep at night because Air condition wasn’t working. 2) bad smell Sanitation coming from bathroom. 3) I asked for a check out time at 13:00 and my request was declined. 4) The operator will hardly answer the call. 5) The walkup call system by phone is not working.

AccorHotels certified review
Nina G. Business - 13/10/2017
« Bad service »

The receptionists are not qualified for their jobs. Also, their English is not good enough. Most of them are foreign, and they did not understand or speak English very well.

AccorHotels certified review
Emma A. Business - 12/10/2017
« Mrs Emma A. »

I had a number of challenges with the room, dated and nearly all plug sockets were out of order.

AccorHotels certified review
Gervaisvisitor Couples - 12/10/2017
« Excellent stay »

Hotel bright and open, helpful friendly staff and an excellent buffet evening meal

AccorHotels certified review
Dave Business - 12/10/2017
« Short business stay in the Novotel »

Visiting a company nearby in Hammersmith. Large business focused hotel with good service. I arrived at a very busy breakfast time... so a short wait for a table, this is the only reason I didn't give a 10.

AccorHotels certified review
Stan Solo - 12/10/2017
« Brief 1 night stay in Hammersmith - Top floor. »

Clean, tidy, spacious room and staff were ok... Some nice little touches: BOSE speaker dock and Iron board within the room (Which was convenient). Only down-side for me was at breakfast-time, it was way too busy and ended up missing it completely, as the queues were too long for me to wait around.

AccorHotels certified review
John P. Business - 12/10/2017

Mixed. Huge que at breakfast and one of your staff was argumentative. Very weak water pressure in shower. Pillows uncomfortable. Colleague had a cockroach in their bedroom.

AccorHotels certified review
Mhairi Couples - 11/10/2017

Good room, problems with check in, had to wait around 15 minutes whilst booking sorted because I had booked online and hotels systems didn't have it. Booked via AMoma. Would be good if you had more regular synchronisation since waiting to check In at the end of a very long day wasn't brilliant. Staff polite.

AccorHotels certified review
Megan Business - 11/10/2017
« Comfortable stay for a work conference. »

Friendly staff & clean rooms. Everything you need.

AccorHotels certified review
Anonymous Business - 11/10/2017
« Service and food was great, but the smell in the room was horrible »

The service was brilliant and the food was great as well. Would love to have given you a top grade, but the air/smell in the room was horrible. I didn't bother complain as my colleagues had the same issue, so I assume it was a general problem.

AccorHotels certified review
Stephen Business - 11/10/2017
« Very good location and hotel »

Easy to get to by public transport or car. Very friendly and helpful staff, comfortable rooms and excellent food.

AccorHotels certified review
Simon C. S. Business - 11/10/2017
« Great Hotel, Great Location »

As per the title. I've stayed at the Novotel London West on numerous occasions and always been pleased.

AccorHotels certified review
Venkat Business - 11/10/2017

No proper temperature control , no replacement of water bottles, morning wake up call not functioning, refund of my deposit not released yet

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 125.00 GBP Non member rate
From 118.75 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 1.3 km ibis London Shepherds Bush - Hammersmith
ibis London Shepherds Bush - Hammersmith Hotel
From
From 92.00 GBP Non member rate
From 87.40 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.6 km ibis London Earls Court
ibis London Earls Court Hotel
From
From 78.00 GBP Non member rate
From 74.10 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.9 km ibis Styles London Kensington
ibis Styles London Kensington Hotel
From
From 83.50 GBP Non member rate
From 79.33 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2 km Mercure London Kensington
Mercure London Kensington
From
From 84.49 GBP Non member rate
From 80.27 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LONDON
See rates