Hotel - Novotel Lyon Gerland Musée des Confluences
Novotel Hotel Novotel Hotel

Novotel Lyon Gerland Musée des Confluences Hotel

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4.0/5 877 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8.5  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8.5  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Table tennis (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 0600:-24:00
    • Opening hours : Week-end 0600:-24:00

Business services

  • 15 meeting room(s)
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.The rooms at the Novotel Lyon Gerland are available in Superior, Executive and Suite categories and are designed for families with a double bed and sofa bed for 1 or 2 children. Twin rooms (2 beds 39" wide) and connecting rooms available on request.

  • 186 rooms
  • 179 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 139 family rooms
  • 20 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Remote control TV
    • High speed transmission line
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,902 reviews

Our guest reviews for Novotel Lyon Gerland Musée des Confluences

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 877 reviews
AccorHotels certified review
Rallis Couples - 13/11/2017
« Excellent Breakfast »

Hotel staff were very helpful. Breakfast was excellent. Room was a bit outdated although the bed and TV were great.

AccorHotels certified review
Catherine Families - 13/11/2017
« Comfy bed, lovely staff, great breakfast! »

We stayed here because we were seeing a band play nearby and we were pleasantly surprised because we don’t normally stay at large chain hotels! Your staff are lovely!

AccorHotels certified review
Rami S. Families - 13/11/2017
« It was ok »

Comfortable experience. Pleasant staff good breakfast. A bit far from the center. The tv didn’t work properly and he channels weren’t all available (like bbc)

AccorHotels certified review
Frank M. Business - 11/11/2017
« Your team is excellent »

The people make all the difference from the front desk to the floors to the restaurant. Everyone is so nice, professional and helpful

AccorHotels certified review
L. S. Families - 06/11/2017
« Perfection »

As planned... without any surprise, we were at home.

AccorHotels certified review
Anthony B. Business - 06/11/2017
« Everything was perfect! »

From my arrival to the last day, the staff was nice, the room was great (recently refurbished), breakfast delicious.

AccorHotels certified review
Paul F. Solo - 04/11/2017
« Nice staff room average »

Breakfast too expensive at 16 , 50 otherwise lovely personnel Bathroom was a bit too close to the bed Why don’t hotels use toilet brushes? There was a weird paper one use thing! We clients don’t mind brushes! Paul retired hotelier

TripAdvisor review
Couples - 04/11/2017
« Nice stay in Lyon. »

We stay at this Novotel everytime we are over Lyon as it is very well located close to the city center (5 minutes by tram) the personnel is very kind and we feel like home. Ptactically at every stay we have ever been granted with good attentions ad this last time we have been upgraded for a suite instead of the room we booked: superb... many thanks! This will be for long time our second "home" in Lyon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lyon Gerland Musée des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie.C Responsable Qualité Novotel Lyon Gerland Musée des Confluences

AccorHotels certified review
Olaf F. Business - 02/11/2017
« Friendly and Smelly »

I found your entire staff at the receiption at all shifts extremly supportive, friendly and accomodating. My room had a strong odor (maybe of fresh paint) so I could only sleep with an open window, which in turn was very noisy.

AccorHotels certified review
Nadim A. Business - 02/11/2017
« Dr. Nadim A. »

Good

AccorHotels certified review
David G. Business - 02/11/2017
« smelly room »

smelly and cold

AccorHotels certified review
Lindsay Business - 31/10/2017
« Comfy bed, clean room, great service »

I was traveling to Lyon for business, and the hotel made my stay very easy and comfortable. The woman at the front desk was very helpful with printing out and scanning documents for me. I also appreciated the new, cold bottle of water every day in my fridge. The breakfast in the morning was just what I needed to get going on the early mornings with jetlag. Thank you for a great stay!

AccorHotels certified review
Georgia V. Business - 30/10/2017
« Quiet room with a comfortable bed. »

The bed was very comfortable and the room was quiet. The shower was uniquely tight as by the time I was finished, the floor was very wet. I do enjoy Novotel however.

AccorHotels certified review
Anonymous Business - 30/10/2017

The staff was extrememly helplful and polite. The hotel and room was clean.

AccorHotels certified review
René Business - 29/10/2017
« Comfortable, quiet and clean room with all luxury needed for a business stay »

Rapid check in. Hotel fully booked but no problem experienced with noise due to extra door in the room. Good quality dinner with adequate choice of wine

AccorHotels certified review
John Business - 27/10/2017
« just what i expected »

No problems - I like the easy check out

AccorHotels certified review
Matthias T. Business - 26/10/2017
« It was okay but I expect a higher quality »

the fitness area is very small. the door was locked at 6 o'clock.

AccorHotels certified review
Kwl Business - 24/10/2017
« Very nice stay. Good food in restaurant. »

All good. Friendly people at reception. Good dinner in restaurant. Only one than 1 German program should be on TV.

TripAdvisor review
Business - 23/10/2017
« Good face, but bad heart! »

The lobby is fine with their bar and restaurant. The rooms are quite old. The service at the reception is crazy. I still didn't understand why they charge guarantee for restaurant, if I didn't know if I would have some meal there! VERY EXPENSIVE for THE QUALITY PRESENTED

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie.C Responsable Qualité Novotel Lyon Gerland Musée des Confluences

AccorHotels certified review
L.s Business - 22/10/2017
« Room ok, location ok, breakfast ok, but fitness area (my main reason for choosing the hotel) was a joke! »

The overall experience at the hotel was ok. However, the fitness area was a joke. I chose your hotel over a number of other cheaper options because your hotel had a fitness area. Unfortunately the fitness are turned out to be a disappointment. The area is claustrophobically tiny, which makes it all the harder to understand why you would chose to sacrifice 1/3 of the space to a screened-off "chill out" area where you put two Fatboy(R) sack for lying down (if I wanted to chill, I have the bed in my room or the restaurant downstairs for that). The remaining 2/3 of the area are cluttered with 2 bicycles, 1 rowing machine, 1 elliptical cross trainer (strangely enough there is no treadmill in sight) and one multi-purpose resistance training machine that has seen better days and needs serious maintenance (it emits ominous creaking sounds when used so that I was even concerned about my own safety at times. My colleague was equally disappointed with the facilities. As my colleague and I travel a lot for work, proper training facilities are an important factor when deciding on a suitable accommodation. I do recognise that for someone for whom training facilities are not important, your hotel offers a very nice experience. However, for my colleague and me, who are constantly on the road, keeping in shape is very important. Needless to say, we will be looking for a different hotel with better training facilities when I come to Lyon on business trip next year. Best regards, Lukasz S.

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