Hotel - Novotel Lyon Gerland Musée des Confluences
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Novotel Hotel

Novotel Lyon Gerland Musée des Confluences Hotel

70 avenue Leclerc  LYON CEDEX 07 
69363  Lyon
FRANCE

843 reviews
TripAdvisor Rating Based on 843 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8.5  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8.5  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Boat excursions
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 0600:-24:00
    • Opening hours : Week-end 0600:-24:00

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.The rooms at the Novotel Lyon Gerland are available in Superior, Executive and Suite categories and are designed for families with a double bed and sofa bed for 1 or 2 children. Twin rooms (2 beds 39" wide) and connecting rooms available on request.

  • 186 rooms
  • 179 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 139 family rooms
  • 20 connecting rooms
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Remote control TV
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,331 reviews

Our guest reviews for Novotel Lyon Gerland Musée des Confluences

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 843 reviews
AccorHotels certified review
Deborah B. Families - 09/08/2017
« Nice family hotel. »

Lovely clean hotel, gift for the kids on arrival was lovely and a great breakfast. Will defiantly be staying with novatel again.

AccorHotels certified review
Ali E. Families - 09/08/2017
« Very good hotel »

Good facilities well organized and clean

AccorHotels certified review
Anonymous Families - 09/08/2017
« Visiting the city by foot.  »

The pool was very small. Looked much bigger on the picture, but the location was perfect to visit the city by food. Nice walk along the River.

AccorHotels certified review
Chris H. Couples - 07/08/2017
« Reasonable stay - could have been made better »

Checking in online was great - disppointed to be told that dinner that evening wasn't a menu, but had been replaced wirh a buffet The quality of the food was only just good enough - not what we expect from frnech cuisine. Departing was a complete joke... I receive an email with my final bill... however no mention of the fact that I need 2, yes 2 codes to exit the garage... so I'm left trapped at the exit (blocking everyone else from leaving) with no idea how to get out. Call up to reception on the intercom and can't undertand the receptionist's responses... takes me a while to work out she wants me to memorise 2 x 4 digit codes to get out - totally ridiculous! - send me the codes and instructions in the email... Definitely wouldn't stay here again.

AccorHotels certified review
Anonymous Business - 06/08/2017
« Comfortable, good breakfast, staff pleasant »

Clean and comfortable, good food selection at breakfast and staff at reception pleasant and helpful. Slightly annoying that I had to go back to reception twice as door key would not work. Other area that could be added to are in room iron and shower screens rather than curtains. In all though a pleasant stay and I would return

AccorHotels certified review
Terrier Families - 02/08/2017
« Bonne »

Fitness moderne et excellente restauration

AccorHotels certified review
Malcolm Couples - 02/08/2017

Nice hotel but one face towel and one bath towel for two people is not enough.

AccorHotels certified review
Barcelona Families - 30/07/2017
« Great experiència  »

Calm place and a fabulous breakfast.

AccorHotels certified review
Mrs B. Families - 30/07/2017

Very nice stay but room was smaller than expected for a family room and separate toilet and bathroom was a nuisance when coming out of toilet to then have to go round to bathroom. Needed small sink in with toilet. Dinner and breakfast good.

AccorHotels certified review
Elaine W. Business - 28/07/2017
« staff are lovely - amenities not what was expected »

I stayed for 5 nights. The first night was given the disabled room which is not comfortable - the shower does not reach to full height. I had to ask to be moved. The rooms have no mini bar, and paper cups! Really disappointing. The evening meal buffet was the same each night - very little choice, not warm enough. Clearly catering to the holiday makers, but not really acceptable for a business stay.

AccorHotels certified review
Yc Families - 26/07/2017
« Overall okay but the front desk was not that friendly. When I asked questions, they seemed rather bothered by them. »

The facility was nice and breakfast was good too. But housekeeper threw away my contact lense case covers so I had to store them without the covers. I've never had this kind of experience in my 20 years of traveling and staying at a hotel.

AccorHotels certified review
Rolf V. D. S. Families - 24/07/2017
« Stay super, fast check out didn't work »

Fast check out did not work. Lead to double payment. It took me 3 calls and a week before it was solved.

AccorHotels certified review
Oliver Couples - 23/07/2017
« Great stay. Recommended  »

Great service. Helpful team. Great location. Faultless.

AccorHotels certified review
Steinar Families - 23/07/2017
« Good hotel »

Professional hotel with good facilities, great breakfast and very friendly staff with good language skills. A long walk or a short tram ride from downtown Lyon.

AccorHotels certified review
Thomas T. Families - 19/07/2017
« Great hotel . Good service »

Nice room. fantastic broadcast. Nice area around The pool.

AccorHotels certified review
Dr H. S. Couples - 16/07/2017

Pleasant

AccorHotels certified review
Anonymous Business - 15/07/2017
« Strange charging  »

You charged my Credit Card Art the Date of booking, Even I did not booked a Rate with paying before my stay. The 200€ deposit in checkin is also unusual.

AccorHotels certified review
Anonymous Couples - 09/07/2017
« Noisy, disorganized, no hospitality  »

We did not expect such a crazy hotel experience Parking ran out for guests so we had to park in another area and we got locked out due to poor signage and ended up walking in a unbelievable tunnel that smelled like pee. We initially wanted to spend a nice weekend by the pool - only to find it was taken over by noisy screaming children running everywhere. The room design was slightly strange. We booked a room for 2 people and not one with a pull out sofa, however we were given this Room hence the bed was pushed way too near the bathroom. Worse of all there were no slippers given - nor when we requested. It is really disappointing to feel no sense of hospitality and guest care, we will not return to this hotel again!

AccorHotels certified review
Anonymous Couples - 05/07/2017
« Nice hotel »

Nice hotel, good location close to tram, nice reception

AccorHotels certified review
Joseph C. F. Business - 03/07/2017
« The people are great and reflect a great deal of hospitality. »

I stay at this hotel frequently when in Lyon on Sanofi business. The accommodations are very comfortable, the hotel staff are friendly and courteous, and parking is interesting (for an American). I look forward to my next stay beginning 09 July 2017.

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