Hotel - Novotel Lyon Gerland Musée des Confluences
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Novotel Hotel

Novotel Lyon Gerland Musée des Confluences Hotel

70 avenue Leclerc  LYON CEDEX 07 
69363  Lyon
FRANCE

824 reviews
TripAdvisor Rating Based on 824 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8.5  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8.5  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Boat excursions
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 0600:-24:00
    • Opening hours : Week-end 0600:-24:00

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.The rooms at the Novotel Lyon Gerland are available in Superior, Executive and Suite categories and are designed for families with a double bed and sofa bed for 1 or 2 children. Twin rooms (2 beds 39" wide) and connecting rooms available on request.

  • 186 rooms
  • 179 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 139 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Web TV
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,104 reviews

Our guest reviews for Novotel Lyon Gerland Musée des Confluences

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 824 reviews
AccorHotels certified review
Dr H. S. Couples - 16/07/2017

Pleasant

AccorHotels certified review
Anonymous Business - 15/07/2017
« Strange charging  »

You charged my Credit Card Art the Date of booking, Even I did not booked a Rate with paying before my stay. The 200€ deposit in checkin is also unusual.

AccorHotels certified review
Anonymous Couples - 09/07/2017
« Noisy, disorganized, no hospitality  »

We did not expect such a crazy hotel experience Parking ran out for guests so we had to park in another area and we got locked out due to poor signage and ended up walking in a unbelievable tunnel that smelled like pee. We initially wanted to spend a nice weekend by the pool - only to find it was taken over by noisy screaming children running everywhere. The room design was slightly strange. We booked a room for 2 people and not one with a pull out sofa, however we were given this Room hence the bed was pushed way too near the bathroom. Worse of all there were no slippers given - nor when we requested. It is really disappointing to feel no sense of hospitality and guest care, we will not return to this hotel again!

AccorHotels certified review
Anonymous Couples - 05/07/2017
« Nice hotel »

Nice hotel, good location close to tram, nice reception

AccorHotels certified review
Joseph C. F. Business - 03/07/2017
« The people are great and reflect a great deal of hospitality. »

I stay at this hotel frequently when in Lyon on Sanofi business. The accommodations are very comfortable, the hotel staff are friendly and courteous, and parking is interesting (for an American). I look forward to my next stay beginning 09 July 2017.

AccorHotels certified review
Anonymous Families - 01/07/2017
« Nice stay »

Location is good with secured parking (12 euro/day). Clean room.

AccorHotels certified review
Beth Business - 29/06/2017
« Great stay in the updated room »

The improvements made in some of the rooms at this Novotel are top notch. The fold-over pillows are the best thing if you're having a sinus attack or prefer to sleep elevated!

AccorHotels certified review
Galić Friends - 28/06/2017
« decent hotel nothing special »

Friendly and professional staff

AccorHotels certified review
Charlotte Families - 28/06/2017
« To feel very welcome »

All the staff were very nice, helpful and pleasant.

AccorHotels certified review
Weisrock Business - 26/06/2017
« hotel safe broken »

very small room, hotel safe was broken (batteries) with all locked inside, took all afternoon and evening of 21June until morning of 22June to solve. Due to the lack of money beeing locked in the safe, I could not take out my busyness guests for dinner, which was extremely embarrassing and very bad for business. Hotel personnel was nice and sorry for the problem but could not help. Would expect such things to be solved quicker. Hotellier and reception desk women at a fight together when I was wating, be cause se did not want to serve me and wanten to work on something else and hotellier wanted her to serve me. Such situations in front of a guest are really bad too. Hotel lunch was fabulous, which was the one thing which my trip overall ok in the end. I heavily missed true milk (poweder milk only) and an egg boiler in the breakfast area.

AccorHotels certified review
Simon N. Business - 26/06/2017
« Friendly and courteous staff. Clean and comfortable room.  »

Nice.

AccorHotels certified review
Anonymous Couples - 26/06/2017
« Good location, but service and amenities could be better »

Easy to find, good location if coming by car, nice reception and bar area. The room was nice also, with kettle, bottled water and biscuits every day. However, it was a bit shame that the towels at the pool were not free, I would have expected to be included in the room rate. Also, a bit weird approach to automatically charge me for breakfast while We did not have it. I had to request explanations at the reception why am I charged and only then asked me if we took breakfast. If I wouldn't have checked I would have been charged for something I did not have.

AccorHotels certified review
Peter P. Business - 26/06/2017
« Got the job done - coimfortable sleep and rest »

I found the room to be acceptable; I was able to sleep and shower comfortably. The exception was the unacceptable breakfast. Not enough selection and poor quality of the food. The coffee was not good.

AccorHotels certified review
Yvonne M. Friends - 25/06/2017
« Rude customer service  »

The staff were gossiping about me and my friend countless times not realizing my friend understood french . Also served me raw chicken and claimed that's how 'they cook' their chicken.

AccorHotels certified review
Th Business - 21/06/2017
« Below average  »

Tiny outdated rooms Noisy Worst bed and sheets ever! Perfect team

AccorHotels certified review
Hemanth Business - 19/06/2017
« It Good but when compared to other premier hotels, the standards are not of 4 star quality »

Over all experience is fine, but could be much better for a 4 star if there is a mini bar, at least 2 complimentary water bottles are supplied, non availability of moisturizer, room slippers & more international channels. Been visiting Gerland Novotel for last 3 Yrs but there is absolutely no improvement.

AccorHotels certified review
Anonymous Families - 19/06/2017
« Nickel  »

Ras

AccorHotels certified review
Camelan Business - 15/06/2017
« just average »

I think the customer service is below the average of my experience in this type of hotels with a staff not really attentive. Rooms are quite average in terms of design and aesthetics (old) and the location quite depressing... The access to the swimming pool not really appealing.

AccorHotels certified review
Becky M. Business - 14/06/2017
« My stay was very comfortable and efficient. »

The staff were very helpful, my room was nice and clean, check-in and check-out were very efficient.

AccorHotels certified review
B. Families - 14/06/2017
« Perfect price & service  »

New, clean. Fair price.

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