Hotel - Novotel Lyon Centre Part Dieu
Novotel Hotel Novotel Hotel

Novotel Lyon Centre Part Dieu Hotel

3.5/5 1,050 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • LYON SAINT EXUPÉRY
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine

Leisure and activities

  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 6 meeting room(s)
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Hotel location

Our rooms

The spacious, contemporary and fully modular Novotel rooms are true living areas and can be adapted to suit all requirements. Free Internet connection. All rooms at the NovotelLyon Part Dieu are air-conditioned and soundproofed. Each has a large bed and a sofa bed measuring 47 to 63" (120 to 160 cm) depending on the room type. Perfect for families. Connecting rooms available according to availability.

  • 124 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 120 family rooms
  • 12 connecting rooms
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Manual temperature control
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Deadbolts and/or locks in rooms
    • Voicemail
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 4,738 reviews

Our guest reviews for Novotel Lyon Centre Part Dieu

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,050 reviews
Wennie Friends - 15/07/2018 AccorHotels certified review
« Convenient and just right for a quick stop »

Just next to Gare Part-Dieu, easy access to Airport and other locales by the tram and bus stops in front of the hotel. Service is very pleasant and friendly. We were in the executive room, spacious for triple share. All quite satisfied except restaurant food was bad and service was very poor. We were the only guests at the dining for dinner and the lady staff ignored us for 10mins and was quite rude during entire dinner.

O. Business - 12/07/2018 AccorHotels certified review
« Good location bad hotel »

No lift working to reach the hotel at the first floor and passing by the area of the stairs that is very hot Nothing os working and no one seems to want to help you Very bad hotel

Couples - 06/07/2018 TripAdvisor review
« Excellent overnight sttay »

We found the staff very friendly, helpful and professional. The room was clean and well maintained. The breakfast buffet had a good selection. We had dinner in the bar and the staff really made it an enjoyable experience.

Guest Couples - 28/06/2018 AccorHotels certified review
« Everything was alright »

There were no flaws, except bed mattress wasn't breathing(quality is not so good), so we didn't sleep good, which was very important before flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evelina V., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

David G. Solo - 27/06/2018 AccorHotels certified review
« Comfortable and convenient with a great restaurant »

Very friendly staff, comfortable room and great value & quality meal in the restaurant. Apart from the fact that the elevator from street level to hotel reception was out of order, I can’t think of any negatives at all!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Pam Couples - 27/06/2018 AccorHotels certified review
« Good »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Ed C. Couples - 26/06/2018 AccorHotels certified review
« Mediocre level of service »

The elevator from the entry level to checkin was inoperable during our stay. This required us to carry our luggage up two flights of stairs. There was no applogy for the inconvenience, by the staff, nor any apparent sense of urgency to get the elevator issue resolved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward C., Thank you for taking the time to tell us about your experience at the Novotel Lyon Centre Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Teresa Couples - 26/06/2018 AccorHotels certified review
« Good overnight stay »

Nice clean room, water provided much appreciated. Good varied breakfast and enjoyed evening meal. Staff were friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teresa B., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Disappointed Couples - 25/06/2018 AccorHotels certified review
« Shocked by the state of the hotel. No way it was 4 stars. Maybe 2 stars. »

Arrived to find it surrounded by roadworks and our car had to leave us a quite a distance. No warning in spite of an email ‘welcoming’ us the week before. Check in was almost monosyllabic. I mentioned the roadworks and was told that all guests were warned. If we had been we wouldn’t have stayed there. The lift had rubbish on the floor, corridors hadn’t been properly vacuumed and the room hot. There was a sweet sickly air freshener smell throughout the hotel that was awful. We decided to go and have our welcome drink and were ignored for some time. Two people asked us what we wanted eventually and we were told to sit down. We waited at least 10 minutes for 2 drinks. There were very few people in the restaurant with tables not cleared. The ir conditioner in the room didn’t work and had a visit from one of the staff who said that it was working but if it didn’t improve we could have a fan. It was stuffy and hot. We won’t be returning to say the least.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Centre Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a commercial compensation, we will credit your Le Club Accor Hotels card with 1000 points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

K Families - 25/06/2018 AccorHotels certified review
« Clean and comfortable »

We arrived on the morning after an overnight flight. The reception was friendly and we were able to access our room at no extra charge. The room was spotlessly clean and the beds comfortable. There was enough space for our family of 4. The location was good for getting around. Only negative was not being able to control room temperature and it for pretty stuffy. The price for breakfast is also ridiculously high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krisztina F., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Isabel Business - 21/06/2018 AccorHotels certified review
« It is my Second Home »

I have been living in this hotel during 3 years... so, this is the best signal that it is a Very good hotel. They have been always my choice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabel R., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Ana Families - 18/06/2018 AccorHotels certified review
« Comfortable »

Week end familial agréable

Our hotel has responded to the review
Our hotel has responded to the review

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lyon Centre Part-Dieu. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. A très bientôt chez Novotel, Jean Sébastien Laurent

Lesd Solo - 14/06/2018 AccorHotels certified review
« Good hotel and good location »

My experience was good whilst staying at the hotel. The only real problem which tarnished the experience was the lack of information on how to get to the hotel if you’re driving there. With all the road closures and construction works, it took me way too long to find the place and it was only due to the assistance of the staff was I able to find and access the car park so I could check in. Reception were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie D., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Cristina D. P. Families - 05/06/2018 AccorHotels certified review
« Acceptable »

It was a nightmare finding the parking and despite several phone calls asking for information nobody managed to explain the cut streets because of construction. The room ok but with the barest of amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristina de P., Thank you for taking the time to tell us about your experience at the Novotel Lyon Centre Part-Dieu. I am sorry that your experience about the car park did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Tony Couples - 02/06/2018 AccorHotels certified review
« Staff are nice and helpful. »

Room is clean and tidy. Breakfast may need improvement because too little choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony T., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Anonymous Couples - 30/05/2018 AccorHotels certified review
« Great stay, very nice staff! »

Fantastic stay! Really enjoyed Lyon and the hotel as well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xavier F., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Anonymous Couples - 23/05/2018 AccorHotels certified review
« Very convenient for the station »

Efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara K., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Mark Couples - 21/05/2018 AccorHotels certified review
« Thoroughly enjoyed our stay at the hotel and really appreciated the complimentary upgrade of our room. »

Although we didn’t spend too much time in the hotel, the room was very nice. The TV reception was not very good any regularly we lost all sound and picture for a couple of minutes. Coffee (Nespresso) was lovely as were the toiletries. Breakfast was also nice - I did miss flavored yogurt though, which was not available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark V., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Tanatouch T. Business - 21/05/2018 AccorHotels certified review
« perfect »

Very well services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanatouch t., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Business - 21/05/2018 TripAdvisor review
« Another guy in a room »

When I arrived to room, there was another (Asian) guy sitting and working on a laptop. So it looks like fast checkout system not always work very well. Breakfast was good indeed, but total price is crazy high to value offered

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you for taking the time to comment on your stay. I apologize for this inconvenience. It happens very rarely. This comes from a handling error when assigning the room. Once again, I apologize. Regarding the breakfast which is a reference at Novotel. It offers a wide selection of sweet, salty, cold and hot products. You can book it on our website at a very favorable rate. I hope we can regain your trust. Sincerely, Jean Sebastien Laurent - Genaral Manager - Novotel Lyon Center Part Dieu

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