Hotel - Novotel Lyon Centre Part-Dieu
Novotel Hotel Novotel Hotel

Novotel Lyon Centre Part-Dieu Hotel

3.5/5 1,071 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • LYON SAINT EXUPÉRY
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 6 meeting room(s)
See all services

Hotel location

Our rooms

The spacious, contemporary and fully modular Novotel rooms are true living areas and can be adapted to suit all requirements. Free Internet connection. All rooms at the NovotelLyon Part Dieu are air-conditioned and soundproofed. Each has a large bed and a sofa bed measuring 47 to 63" (120 to 160 cm) depending on the room type. Perfect for families. Connecting rooms available according to availability.

  • 124 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 120 family rooms
  • 12 connecting rooms
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Manual temperature control
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Deadbolts and/or locks in rooms
    • Voicemail
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 4,827 reviews

Our guest reviews for Novotel Lyon Centre Part-Dieu

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,071 reviews
Laila Families - 08/08/2018 AccorHotels certified review
« Nice place with excellent acces to public transportation »

We arrived late afternoon and were warmly welcomed at the hotel. The room was nice and spacious enough for 4 people. Good coffee was available. We went to near by restaurants a couple of nights and that was also very convenient. Taking public transportation to main tourist sites was very easy. Breakfast was nicely introduced the first day and it had a lot of things to offer. We experienced in Novotel Les Halles that two single beds for the kids were in the room instead of af sofabed. That was very good - may be an idea for you? But overall a very good experience with your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laila W., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Andrey Business - 06/08/2018 AccorHotels certified review
« good »

good location, frendly staff, good breakfast air-conditioned at the room could be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrey D., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

laila459 Family - 05/08/2018 TripAdvisor review
« Great place to stay »

A great place to stay when visiting Lyon. Close to the TGV station and the Rhone express that will take you to the airport. Nice breakfast with a very friendly staff. Good rooms wtih space enough for 4.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for taking the time to comment on your stay. Our hotel restaurant is ideally located in the heart of Part Dieu district and all public transport to access the train station, airport and old Lyon. Thank you for the compliments on welcoming teams without whom nothing would be possible. Novotel loves families, children-friendly menus, gifts at the reception and a large 40 m² games room. Sincerely, Jean Sébastien Laurent - General Manager- Novotel Lyon Center Part Dieu

Paul Business - 30/07/2018 AccorHotels certified review
« Good location »

Hotel is in a great location for travel around the city. Front of counter staff are polite but I would give the restaurant a miss next time. As the only person dining and three staff on hand, I didn’t expect to have to wait for their conversations to end before being served. I think I was interrupting their evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond D., Thank you for taking the time to tell us about your experience at the Novotel Lyon Centre Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Dr J. P. Couples - 27/07/2018 AccorHotels certified review
« Excellent choice when travelling on by train »

Very comfortable. Excellent frindly staff. Reasonable dining with some interesting wines.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan P., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Anonymous Solo - 24/07/2018 AccorHotels certified review
« Clean and comfortable »

Thanks for upgrading my room on my birthday. For the breakfast time, there is a miscommunications. When I checked in on Saturday, I was told the breakfast will be served until 11 am (Sunday). On Monday morning, I was informed the breakfast would be closed in 5 minutes when I arrived at 9:55am. There were a few customers experienced the same situations as me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suet Yee Idy C., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Family - 23/07/2018 TripAdvisor review
« Hotel in the middle of major city construction zone »

This hotel currently is not accessible by car. It is not possible to pull up and drop bags off by car. When parking, the garage is underground and has no elevator. After multiple trips up the stairway to bring baggage to street level, you need to walk through construction debris and broken bottles to get to hotel, take a small elevator to reach lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for taking the time to comment on your stay. I would like to take advantage of your comment to remind you that currently there is work around the hotel because the neighborhood is changing. Access to the Parking is no longer done by Boulevard Vivier Merle, but by Avenue Georges Pompidou. Pedestrian access from the train station (100m) and the car park (30m) remains unchanged. We heard your remark about the cleanliness around the hotel and we cleaned the way from the car park to the entrance to the hotel. To help you with your luggage, we have set up a porter service on demand. Once again, thank you for your feedback which helps us to always be aware of service improvements. Sincerely, Jean Sébastien Laurent - General Manager - Novotel Lyon Center Part Dieu

Olivier Families - 22/07/2018 AccorHotels certified review
« Perfect 1 night stay »

Just 1 night in a very clean Novotel with extremely friendly staff very attentioned to our kids and delicious dinner and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivier M., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Wennie Friends - 15/07/2018 AccorHotels certified review
« Convenient and just right for a quick stop »

Just next to Gare Part-Dieu, easy access to Airport and other locales by the tram and bus stops in front of the hotel. Service is very pleasant and friendly. We were in the executive room, spacious for triple share. All quite satisfied except restaurant food was bad and service was very poor. We were the only guests at the dining for dinner and the lady staff ignored us for 10mins and was quite rude during entire dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wen Nie W., Thank you for taking the time to tell us about your experience at the Novotel Lyon Centre Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

O. Business - 12/07/2018 AccorHotels certified review
« Good location bad hotel »

No lift working to reach the hotel at the first floor and passing by the area of the stairs that is very hot Nothing os working and no one seems to want to help you Very bad hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sbata O., Thank you for taking the time to tell us about your experience at the Novotel Lyon Centre Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Couples - 06/07/2018 TripAdvisor review
« Excellent overnight sttay »

We found the staff very friendly, helpful and professional. The room was clean and well maintained. The breakfast buffet had a good selection. We had dinner in the bar and the staff really made it an enjoyable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time and sharing your experience. We are happy to know you had an enjoyable stay here. We hope to see you back again with us! Jean-Sébastien LAURENT - Directeur

Guest Couples - 28/06/2018 AccorHotels certified review
« Everything was alright »

There were no flaws, except bed mattress wasn't breathing(quality is not so good), so we didn't sleep good, which was very important before flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evelina V., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

David G. Solo - 27/06/2018 AccorHotels certified review
« Comfortable and convenient with a great restaurant »

Very friendly staff, comfortable room and great value & quality meal in the restaurant. Apart from the fact that the elevator from street level to hotel reception was out of order, I can’t think of any negatives at all!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Pam Couples - 27/06/2018 AccorHotels certified review
« Good »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Ed C. Couples - 26/06/2018 AccorHotels certified review
« Mediocre level of service »

The elevator from the entry level to checkin was inoperable during our stay. This required us to carry our luggage up two flights of stairs. There was no applogy for the inconvenience, by the staff, nor any apparent sense of urgency to get the elevator issue resolved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward C., Thank you for taking the time to tell us about your experience at the Novotel Lyon Centre Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Teresa Couples - 26/06/2018 AccorHotels certified review
« Good overnight stay »

Nice clean room, water provided much appreciated. Good varied breakfast and enjoyed evening meal. Staff were friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teresa B., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Disappointed Couples - 25/06/2018 AccorHotels certified review
« Shocked by the state of the hotel. No way it was 4 stars. Maybe 2 stars. »

Arrived to find it surrounded by roadworks and our car had to leave us a quite a distance. No warning in spite of an email ‘welcoming’ us the week before. Check in was almost monosyllabic. I mentioned the roadworks and was told that all guests were warned. If we had been we wouldn’t have stayed there. The lift had rubbish on the floor, corridors hadn’t been properly vacuumed and the room hot. There was a sweet sickly air freshener smell throughout the hotel that was awful. We decided to go and have our welcome drink and were ignored for some time. Two people asked us what we wanted eventually and we were told to sit down. We waited at least 10 minutes for 2 drinks. There were very few people in the restaurant with tables not cleared. The ir conditioner in the room didn’t work and had a visit from one of the staff who said that it was working but if it didn’t improve we could have a fan. It was stuffy and hot. We won’t be returning to say the least.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Centre Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a commercial compensation, we will credit your Le Club Accor Hotels card with 1000 points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

K Families - 25/06/2018 AccorHotels certified review
« Clean and comfortable »

We arrived on the morning after an overnight flight. The reception was friendly and we were able to access our room at no extra charge. The room was spotlessly clean and the beds comfortable. There was enough space for our family of 4. The location was good for getting around. Only negative was not being able to control room temperature and it for pretty stuffy. The price for breakfast is also ridiculously high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krisztina F., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Isabel Business - 21/06/2018 AccorHotels certified review
« It is my Second Home »

I have been living in this hotel during 3 years... so, this is the best signal that it is a Very good hotel. They have been always my choice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabel R., We very much appreciate your comments regarding your stay at the Novotel Lyon Centre Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A très bientôt chez Novotel, Jean Sébastien Laurent

Ana Families - 18/06/2018 AccorHotels certified review
« Comfortable »

Week end familial agréable

Our hotel has responded to the review
Our hotel has responded to the review

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lyon Centre Part-Dieu. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. A très bientôt chez Novotel, Jean Sébastien Laurent

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates