ibis Abidjan Plateau Hotel

Disrespectful at réception. Don't make guests feel welcome. Inconsistent services at the bar with unapologetic and delayed services

My room was not ready, even arriving at 8pm, so I had to wait over an hour (after a long flight). The smell in the room was mouldy. There was a large cockroach present. I have been a long time Ibis customer, but I may no longer stay at Ibis in the future.

Conveniently equipped and situated accomodation at a reasonable price.

I had akk he reqired services for a short stay.

Nice place ,lovely location and amazing breakfast .

1. i called before arriving and was told i'd find a hotel pick up in place only to realize that i had to wait for over 2hrs becore it can leave the airport and drop me at the hotwl.arrived at 10h30 and i was told to wait as the pick up will arrive at noon.meaning it would take more time before it could leave. decided to grad a taxi to the hotel. 2. the elevator was shutdown for at least 10 hours during my stay at your hotel and we al complained about it. taking the stairs from the 5th floor to go down for breakfast and go up again to brush your teeth before you step down ahain to go for your meetings, frustrating! 3. No room service! you need to vonsider adding this, especially when you have issues with elevators. this was my first stay in ibis abidjan but was very dissapointed.

Room was clean, but oldish. Needs renovation. Bed was ok. However, poor bathroom. Very old towels, in general only one and small size. Food was bad. Breakfast: very limited choice. I spent 5 night there, and had eggs only twice. Coffee is of very poor quality. Pan cakes with no taste. French "pain perdu" very fat. I had one dinner buffet. Did not renew the experience. I found the choice of starters limited. Very basic salad. I was not impressed by the quality of the main dishes and desert was rustic.

IT was for business purpose. The Hotel was at the perfect location for what I had to do.

1) One day the water went off for 2 hours and i have to postpone my meetings and it was embarrassing situation. 2) Secondly I am vegetarian by diet and in breakfast menu very limited selections are available. Would you please explore possibility to add vegetarian dishes in breakfast menu ? 3) I noticed that the discount given to me was far lower than others. I was charged XOF 67450 per day stay whereas few customers were given per day room of XOF 59000. I witnessed the charge difference. I wish to seek room with this discount in next booking.

I went to Ibis plateau 2 times in the last 5 years, and the big issue is rooms are very old, under maintained, dirty, the door was difficult to close, no water in the 2nd floor in the morning, there is a smel of the old moquette.... The personal was pretty good but you need to renew the building. Best regards

Excellent service. Fabulous lounge and restaurant. Clean, charming. One big drawback - no gym. I would really love to see a fitness center added- even small- with treadmills, stretching area.

Breakfast is ok Staff are friendly Rooms are not good

Room is good Bed is comfortable Food is limited for vegetarians. The worst is ... the kitchen staff don't allow to heat packed food parcels in the microwave. This is not acceptable.

Not satisafactory. Will hesitate to come again

Hi. I only arrived late after work and leave early in the morning. Swiming pool was not available.