Hotel - ibis Abidjan Plateau
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Abidjan Plateau Hotel

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3.0/5 327 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Reduced mobility rooms
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • FELIX HOUPHOUET BOIGNY
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 190 rooms
  • 24 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.5/5 AccorHotels Rating Based on 716 reviews

Our guest reviews for ibis Abidjan Plateau

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 327 reviews
AccorHotels certified review
Francis Business - 04/06/2018
« Worst Experience »

There were delays in pick up at the airport and the staff did not seem bothered. After waiting for long, finally got a cab to take me to the hotel. Got to the Hotel, there were issues with the booking vs payment. That led to more delays and was annoying. Got to the room, the place had a funny smell. They had not washed it. Tv volume had an issue and it was just uncomfortable staying at the place. Breakfast had limited options despite paying a premium to stay at the hotel. The room smell did not go even after room service cleaned - actually the smell got worse so could probably be a problem with the drain. I decided to get another hotel coz the smell was making it difficult to sleep for the 2 nights I spent at the hotel.

AccorHotels certified review
Anonymous Business - 28/05/2018
« B. »

IBIS HAS A VERY GOOD NAME BUT UNFORTUNATELY YOUR SERVICE IN ABIDJAN IS VERY VERY POOR 1) CREDIT CARD MACHINE PROBLEM 2) NO WARM GREETINGS 3) NO BOTTLE OF WATER IN ROOM 4) AIR CONDITION NOT WORKING 5) CARPET NOT CLEAN 6) TOWEL IN BATHROOM VERY OLD

AccorHotels certified review
Simon Business - 03/05/2018
« The Ibis Plateau is a great value option »

I have seen a significant improvement in service quality (especially the new Ibis Kitchen experience for breakfast) over the last 12 months and I feel that the Ibis Plateau offers even better value than before. It highly deserves the 3 star rating that it is aiming for. Please keep us the excellent work!

AccorHotels certified review
Rowlen Business - 02/05/2018
« Nice breakfast, »

Hotel inside very neat, Reception staff not very friendly, one of my 20 dollars could not be exchanged, the lady helping me very unfriendly and said that because it had a tear on it she could not exchange it,the next day another lady exchanged it without asking any questions, rooms had a nasty smell which could be improved, security very helpful however they always ask for money

AccorHotels certified review
Roy M. Business - 26/04/2018
« Good »

The one week I was there was good, though great improvement can be made to have a small business centre and not have the internet sessions on the two machines timing out when someone is in the middle of say a flight booking. Other than that, Good.

AccorHotels certified review
Jack Business - 15/04/2018
« Worn out, no bottles of water »

The hotel is in need of renovation and cleaning. There were no bottles of water in the room.

AccorHotels certified review
Anonymous Business - 30/03/2018
« Miserable experience »

This hotel urgently needs complete refurbishing. The tiny rooms are old, dusty, smelly. The power outlet was broken. Service is nonexistant. I was lucky enough not to have to pedal to keep the AC on while sleeping. Breakfast area/lobby/reception is surreal: poor quality food aside, it is such a mess and depressing, I had to focus on my cheap croissant not to hang myself.

AccorHotels certified review
Eva Business - 20/03/2018

Great breakfast! Clean, calm. I would only be a bit happier if the staff respected the towel policy, eg. I left towels where they were supposed to not to be exchanged for new ones but always found new... The promise was to plant a tree for 5 reused towels. Does this mean the program does not actually work?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eva K., It was a real pleasure for us to have received you. Your satisfaction is our greatest achievement and we will be sure to share your comment with the catering team. We would also like to thank you for your thoughts on bath towels. Indeed, the staff of the floors is brief on this subject and usually makes a point of honor to follow this procedure. Be reassured, dear Mrs. Eva, appropriate measures will be taken to avoid a case like this. Looking forward to receiving you again. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

AccorHotels certified review
Yvona Business - 18/03/2018
« too simple but clean for such a price »

nothing special

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvona K., Thank you for your opinion. Your satisfaction is our greatest joy and it honors us. We hope to have the pleasure of welcoming you during your next stay. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

AccorHotels certified review
Eric Business - 17/03/2018

No value for money. The room is too small and the hotel does not have gym,swimming pool, and other facilities that would boost the level of service to reach that high cost. Another bad experience is lack of balance in USD while you know very well that most of guests are international .If i m there for only 2 nights why can you give me balance in CFA? we don't stay all in Western Africa. You should change this funny policy of exclusivity and embrace international standards. Last but not least, your ATM machine does not accept international Visa cards...it is only for locals. Thanks

AccorHotels certified review
T. Business - 01/03/2018

Correct

AccorHotels certified review
Mme L. Business - 12/02/2018

Consistent T predictable felt safe pro staff liked the bed Hate the soap dispenser idea. I've never liked it. Think about it -- what are you saving in the environment really, and each customer must fool with it while bathing (yeeech). How sanitary is that Wonderful breakfast and staff know that everyone there is trying to keep to a schedule

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, We thank you for taking the time to share your opinion. We hope to see you again and do better during your next stay! Please accept, dear Louise, our best regards. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

TripAdvisor review
Business - 05/02/2018
« so so »

booking.com price and hotel price should be checked before to make any reservation . don't trust your loyalty card . hotel is really old but clean , breakfast and restaurant is not bad . lobby is like a shopping mall , people are coming to sell everything ...

AccorHotels certified review
Lily N. Business - 03/02/2018
« Mrs. »

It was friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lily Nyariki, We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

AccorHotels certified review
Sm Business - 01/02/2018
« Terrible experience »

I had pre-paid for the room reservation using my UK credit card at the ACCOR website. I received a confirmation email from Accor hotels stating that payment due at the hotel is zero. Mine was a non-refundable booking. Nothwithstanding my production of the print-out of the Accor email, the Hotel reception repeated demanded full payment afresh claiming that I never paid any money. Absolutely unfit for a global chain, the reception, despite requests to speak with the person in charge, threatened that I will not be allowed to stay at that hotel(after collecting FULL payment). I had my UK passport for identification and also the UK credit card used for the payment for IBIS, Plateau hotel. No one should undergo such a horrible experience of being shouted at and threatened.

TripAdvisor review
Business - 18/12/2017
« Average »

The breakfast has been the same for about 4 years. Most of the food that should have been available for the breakfast buffet had run out and there was no replacement till i left the eating area. The bedroom was a bit damp. The access to the internet was also a bit cumbersome. Overall i believe the hotel needs to be refreshed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear oladapo2017, We thank you for your opinion and are quite sorry that the internet browsing and the quality of the service did not live up to your expectations. We are quite surprised about your return as the breakfast buffet has been redesigned a few months ago and guests are more and more delighted. Rest assured, refurbishments are planned for the coming months. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. We hope to see you again during your next stay.

AccorHotels certified review
Anonymous Business - 14/12/2017
« Great stay, but problems with bill »

I booked the hotel through the Ibis website and received a receipt saying that the bill had been paid in full. When I checked out, I was charged for the stay. This was confusing and should have been avoidable.

AccorHotels certified review
Punit K. Business - 28/11/2017
« Good location and food but rooms and airconditioning need renovation and maintenance »

My overall experience was good in terms of food and location. But I was not satisfied with the room provided to me. The room was dampy ( with moisture) and water was leaking in room from duct of Airconditioner and the furniture fitted in the room was very old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Punit Khare, We thank you for the advice that you have left and are sorry that the services did not live up to your expectations. Rest assured, renovations are planned for the coming months. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Looking forward to your next stay. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

AccorHotels certified review
Peter O. Business - 27/11/2017
« Filthy smelling rooms, the rest is fine »

I find this as rubbish in as much as i have stayed in Ibis more than 200 nights across IBIS, TOGO, IKeja, Marcory and plateau we have complained but no action. Get some brooms and good detergents and clean you filthy smelling rooms. We have given you more money to clean your rooms please. That is the truth. My number is 27….silver

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER OTIENO, I want to tell you that we attach great importance to your return. We are sorry that the services did not live up to your expectations The floor staff is recruited and evaluated on its ability to ensure the smooth running of guests' stay in the hotel and makes a point of honor to meet the needs of the clientele. Rest assured, renovations are planned for the coming months. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. We hope to review your confidence. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

AccorHotels certified review
Jean B. Business - 21/11/2017
« Mr »

Good and nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean B. E., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

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