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ibis Abidjan Plateau Hotel 2 stars

TripAdvisor rating 3.0/5 361 reviews
ibis Abidjan Plateau
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+ 15 Services
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Room 1

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowed
  • Air conditioned
  • FELIX HOUPHOUET BOIGNY
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Abidjan Plateau

7, boulevard Roume
04 BP 1185
ABIDJAN PLATEAU 04
1185
abidjan
ivory coast

Tel: +22520301600

Fax: (+225)20217875

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY At 10km / 6.25 miles - Shuttle free

  • By car

    AUTOROUTE DU NORD At 10km / 6.25 miles

GPS :5.3268, -4.022977

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

Savor your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 85 m²

  • Maximum capacity: 85 people

  • Maximum banquet capacity: 56 people

Find out more

Our guest reviews for
ibis Abidjan Plateau

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.5/5

987 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

361 reviews

disappointing

TripAdvisor rating 3.0/5

beachboyak Solo travel - 03/07/2019 TripAdvisor review

The hotel location is in the center and have access to most of the services and good restaurant. My disappointment was mostly around the hotel maintenance. It looks pretty old and didn't feel like i was getting my money worth. The staff was pretty cold as well, no smiles nor much interaction.

Horrible

Customer review rating 3.5/5

Theo O. Business - 02/07/2019 AccorHotels certified review

To begin with my booking was 450 usd. I was charged 518 usd. Very unprofessional from ibis

Clean and good customer service but wifi not good and some foods are too expensive

Customer review rating 3.5/5

O. B. Business - 27/06/2019 AccorHotels certified review

Same as above

Perfect

Customer review rating 3.5/5

Anonymous Business - 17/06/2019 AccorHotels certified review

It was good. Staff were polite despite difficulties in communication as they speak French while I speak English. Food was good and plenty.

Average hotel with high price

Customer review rating 3.5/5

Patrick. Solo - 05/06/2019 AccorHotels certified review

Old facilities, high price, and a room with minimal comfort.

Dear Patrick M., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Mr

Customer review rating 3.5/5

Admire M. Business - 29/05/2019 AccorHotels certified review

The stay was good but the rooms and fixtures in the rooms need to be upgraded to same standards and Ibis Styles in Ghana

Dear Admire M., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

No up to standard

Customer review rating 3.5/5

Jane M. Business - 17/05/2019 AccorHotels certified review

the elevator was noisy and cranky, the room was not up to the standard of a nice hotel eventually i had to check out right after i checked in. You may need to renovate the hotel as the facilities are too poor

Dear Jane M., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Mr

Customer review rating 3.5/5

Albert Business - 16/05/2019 AccorHotels certified review

Just spent few hours each day at the hotel on a three day stay. Generally satisfied with conditions at the hotel and enjoyed the food

Dear Albert B., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau
Customer review rating 3.5/5

Anonymous Business - 16/05/2019 AccorHotels certified review

The room facilities require improvement as I had water dripping from the air conditioning into my room. Staff was responsive though and fit my room changed. Carpets were not very clean and perhaps should be removed entirely to improve room quality

Dear Ifeyinwa I., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Nice ground floor and staff but time has come to upgrade the rooms

Customer review rating 3.5/5

Florent B. D. Business - 12/05/2019 AccorHotels certified review

Experience was average - If the staff is very dedicated, the cuisine / food is great, the ground floor environment is pleasant, the rooms are far away from an acceptable standard - and PLEASE leave some water and glasses in the rooms !!

Dear Florent B., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

friendly staff

Customer review rating 3.5/5

H. Business - 11/05/2019 AccorHotels certified review

good services

Dear Eric H., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Africa Security Lead Tsebo

Customer review rating 3.5/5

Anonymous Business - 09/05/2019 AccorHotels certified review

Arrival - drunk party and staff not assisting, no porter service and the rooms was stinking of smoke - they change my room just to find the new room is the same. Miss the breakfast because of the stink of sewerage. was so bad . skipped lunch as well.

Dear Jansen Van Vuuren C., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

MR.

Customer review rating 3.5/5

Ashvind C. Business - 08/05/2019 AccorHotels certified review

Hotel is well situated right into the business quarter. Probably the most expensive ibis. Hotel rooms seriously need a renovation as the furniture is getting old and it's also smelly. Food was ok in the restaurant and check in/out was smooth.

Dear Ashvind Kumar C., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Interestingly good

Customer review rating 3.5/5

Anonymous Business - 23/04/2019 AccorHotels certified review

minimalist

Dear Allan K., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Mr Latif C.

Customer review rating 3.5/5

Latif C. Business - 22/04/2019 AccorHotels certified review

Very servable people, nice breakfast and a very quiet area where one could concentrate on his work. Also a very important note is that the security was very helpful in finding and negotiating taxis, helping with telephone and so on. Thanks guys

Dear latif C., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Average

Customer review rating 3.5/5

Tg Business - 21/04/2019 AccorHotels certified review

Breakfast was great as well as shuttle service. Assigned room could not open on 1st Floor 4th floor replacement smelt of cigarettes Final room doors were dirty.

Dear Tinashe G., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Regional Theme Director, MERC

Customer review rating 3.5/5

Kebba N. S. Business - 26/03/2019 AccorHotels certified review

it was indeed a very successful experience - well appreciated!

Dear S. Kebba, We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

i will not stay here again

Customer review rating 3.5/5

Anonymous Business - 10/03/2019 AccorHotels certified review

the rooms are depressing...small window and gross floor.

Dear Eric N., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

good value for money, excellent location, friendly staff and nice clean room.

Customer review rating 3.5/5

John Business - 04/03/2019 AccorHotels certified review

friendly staff, efficient, clean room, good restaurant with nice choices at breakfast

Dear John A., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

It would have been fantastic had it not been for the overwhelming security check

Customer review rating 3.5/5

L. Business - 25/02/2019 AccorHotels certified review

food was good. Always fresh The restaurant staff Amazing the front desk is so busy till you almost get no body to address your issues

Dear Bropleh L., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau
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