ibis Abidjan Plateau Hotel

Central and convenient location, reasonably priced, excellent breakfast

if I compare my last stay with the previous ones, I would say that the rooms are getting old and need a good renovation. staff are pleasant and helpful as usual but hotel is not as busy as it used to be before. Breakfast is just ok. Room cleanliness is ok, but bathroom sometimes smells. Overall experience is just ok, nothing more.

Room was smelling humidity, no possibilityto hangout " DO NOT DISTURB" on the door that was changed without considering the comfort of guest.

Over all it was a satisfactory stay, but as I mentioned above , there is room for improvement, due to the lack of supervision by the senior management personnel, there has been negligence on part of the staff. Twice there was no mat in the toilet, even after asking the maid to put it , it was not done. Three times the particular beer was sold out by 21.30 hrs, which is a local beer. Once at 8.30am in the morning they said the eggs are finished and cannot get an omelette or scrambled eggs. On my first day of arrival due to jet lag, I slept for a few hours after my arrival, and when I went down at about 21.45 and asked for Moussaka which was on the menu , they said it is too late to order this or anything else, and you need to settle for a sandwich, where as I saw the restaurant time was upto 22.30. I hope this will help you to improve , if you will make an effort to do so.

The corridors are very noisy. No money change available when checking-in - this turned out like a "mandatory tip", which I didn't like. It's to the customer to decide when s/he wants to give a tip.

overall it was very good , I think you may need to improve restaurant service for lunch and dinner, it was Beaufe and little menu options. The accomodation was good. Thanks

I had stayed before in Ibis Plateau / Marcory and always it had been comfortable. Many Asians stay in your hotel, would only request for some Asian cuisines in your buffet breakfast / dinner or Ala Carte.

Staff was pleasant and courteous in dealing with any issues. I was also very happy to see my request for late check out accommodated. Overall I was given a very positive impression about the service.

Friendly and helpful staff

The check-in staff was rude and unwilling to accommodate simple requests such as verifying the total duration of the stay in the reservation. Wifi worked poorly.

I enjoyed my stay at your hotel

The clean rooms and ecologically-friendly dispositions coupled with a successful restaurant formula for the business and tourist traveler.

The room is neat and tidy and has all that I need. The breakfast was very good and the best in recent times for me.