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ibis Abidjan Plateau Hotel 2 stars

TripAdvisor rating 3.0/5 369 reviews
ibis Abidjan Plateau
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+ 15 Services
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • Air conditioned
  • FELIX HOUPHOUET BOIGNY
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Abidjan Plateau

7, boulevard Roume
04 BP 1185
ABIDJAN PLATEAU 04
1185
abidjan
ivory coast

Tel: +22520301600

Fax: (+225)20217875

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY At 10km / 6.25 miles - Shuttle free

  • By car

    AUTOROUTE DU NORD At 10km / 6.25 miles

GPS :5.3268, -4.022977

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

Savor your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 85 m²

  • Maximum capacity: 85 people

  • Maximum banquet capacity: 56 people

Find out more

Our guest reviews for
ibis Abidjan Plateau

100% genuine reviews from our guests

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AccorHotels Rating 3.6/5

1,044 reviews

tripadvisor

TripAdvisor Rating 3.0/5

369 reviews

No surprises

TripAdvisor rating 3.0/5

HarriCanada Business - 09/10/2019 TripAdvisor review

Very often for my business travels, I like to stay the first days in a new country in the IBIS because there is no surprise and you know what you pay for. Their motto is "function before luxury" and the price-quality ratio is quite good. Generally, I enjoy their breakfasts. The only negative side: They have no room service.

Poor overall for an IBIS hotel

Customer review rating 3.6/5

Peter Business - 05/10/2019 AccorHotels review

The reservation system was not working well but overall the food was poor and not fresh. The condition of my room was poor. This is not the same standard of a IBIS hotel in Europe.

Dear Peter F., We would like to say that we pay particular attention to your return and regret that this stay did not give you satisfaction despite the quality standards that we have established. The hotel staff is recruited and evaluated on its ability to ensure the smooth running of guests' stay in the hotel. Thus, his explicit mission is to welcome the customer personally and warmly while responding to his request during the stay. Corrective measures are put in place to improve the quality of the service. We hope to see you very soon. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

5 out of 10 , just because of the staff and the security at the hotel being nice

Customer review rating 3.6/5

Giorgio Solo - 23/09/2019 AccorHotels review

The location of the hotel was good. It was easy to move around the city. The security and the hotel staff were great. Famien and Angèle were very nice. A customer would feel welcome by talking to them. The breakfast buffet was good and the 6:30-10:00 serving time is perfect. With regards to the room itself, it is a huge letting down. The TV channels were not clear, and the room was damped. The shower looked very old. Overhaul not a good experience, that explains the note of 5 out of 10

Good Location

TripAdvisor rating 3.0/5

africaatui Business - 22/09/2019 TripAdvisor review

The facility is the standard of Ibis. The room is simple and good enough against the cost. I'm not satisfied only with WIFI speed. They have Canal Plus including sport channel, and it was very good for me to watch UEFA Champions league at the room. But I'm not sure if we can watch English premier league. If they have the hot water kettle with tea/caffee set and the refrigerator in the room , it is very good.

Clean hotel but shockingly repetitive food for Breakfast and dinner Buffets.

Customer review rating 3.6/5

Aditya Business - 19/09/2019 AccorHotels review

Been visiting Ibis Plateau often over the last 3 years. The rooms are good and clean by Ibis standards for me . Staff is OK. Food is really really boring. They serve exactly the same spread for breakfast and even the same Dinner buffet for the last 3 years. I understand that the juices, fruits, breads and cornflakes will be the same. But the Hot Meals that are part of the breakfast and dinner have not changed at all in these years. I think that even the basic hotels in other countries that I've visited offer choices in Hot meals on a rotation basin, with a cycle of at least 4-5 days of repetition. It feels like visiting a Canteen at Ibis Abidjan. I can't say if all the ibis are the same. But it's really sad.

welcoming.

Customer review rating 3.6/5

Isabelle D. Business - 12/09/2019 AccorHotels review

the people at the gate (security) were as nice as the receptionists. also the servers were nice. What I liked less was the LOUDNESS of the constant music. Choice of music pop/jazz with much yelling and the sound level was much too high, especially early morning at 6:30 for breakfast. Food was nice.

Uninterested Staff

Customer review rating 3.6/5

Brian Business - 19/08/2019 AccorHotels review

The service level is horrible and the hotel is dirty.

Dear Brian B., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

As usual good experience

Customer review rating 3.6/5

Nitesh T. Business - 07/08/2019 AccorHotels review

Good but there was no refrigerator in the room

Dear Nitesh T., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. Indeed, according to Ibis standards, there are no refrigerators in rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Unsatisfactory

Customer review rating 3.6/5

Sola B. Business - 18/07/2019 AccorHotels review

No complimentary water or tea and other bathroom perks, the hotel isn’t too cheap to not provide all these. The meals especially breakfast didn’t offer enough varieties and the entrance of the hotel looks too clustered and not befitting of the brand.

Dear Sola B., I want to tell you that we attach great importance to your return. Sorry that service and delivery were not living up to your expectations. Indeed, according to Ibis standards, there are no refrigerators and kettles in rooms. In order to regain your confidence, I invite you to discover our breakfast buffet which has been revisited. Thank you for that message. We do our best to leverage your opinion in a continuous improvement approach. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Limited TV channels

Customer review rating 3.6/5

O. K. Couples - 16/07/2019 AccorHotels review

At least the breakfast was great

disappointing

TripAdvisor rating 3.0/5

beachboyak Solo travel - 03/07/2019 TripAdvisor review

The hotel location is in the center and have access to most of the services and good restaurant. My disappointment was mostly around the hotel maintenance. It looks pretty old and didn't feel like i was getting my money worth. The staff was pretty cold as well, no smiles nor much interaction.

Horrible

Customer review rating 3.6/5

Theo O. Business - 02/07/2019 AccorHotels review

To begin with my booking was 450 usd. I was charged 518 usd. Very unprofessional from ibis

Clean and good customer service but wifi not good and some foods are too expensive

Customer review rating 3.6/5

O. B. Business - 27/06/2019 AccorHotels review

Same as above

Perfect

Customer review rating 3.6/5

Anonymous Business - 17/06/2019 AccorHotels review

It was good. Staff were polite despite difficulties in communication as they speak French while I speak English. Food was good and plenty.

Average hotel with high price

Customer review rating 3.6/5

Patrick. Solo - 05/06/2019 AccorHotels review

Old facilities, high price, and a room with minimal comfort.

Dear Patrick M., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Mr

Customer review rating 3.6/5

Admire M. Business - 29/05/2019 AccorHotels review

The stay was good but the rooms and fixtures in the rooms need to be upgraded to same standards and Ibis Styles in Ghana

Dear Admire M., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

No up to standard

Customer review rating 3.6/5

Jane M. Business - 17/05/2019 AccorHotels review

the elevator was noisy and cranky, the room was not up to the standard of a nice hotel eventually i had to check out right after i checked in. You may need to renovate the hotel as the facilities are too poor

Dear Jane M., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Mr

Customer review rating 3.6/5

Albert Business - 16/05/2019 AccorHotels review

Just spent few hours each day at the hotel on a three day stay. Generally satisfied with conditions at the hotel and enjoyed the food

Dear Albert B., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau
Customer review rating 3.6/5

Anonymous Business - 16/05/2019 AccorHotels review

The room facilities require improvement as I had water dripping from the air conditioning into my room. Staff was responsive though and fit my room changed. Carpets were not very clean and perhaps should be removed entirely to improve room quality

Dear Ifeyinwa I., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Nice ground floor and staff but time has come to upgrade the rooms

Customer review rating 3.6/5

Florent B. D. Business - 12/05/2019 AccorHotels review

Experience was average - If the staff is very dedicated, the cuisine / food is great, the ground floor environment is pleasant, the rooms are far away from an acceptable standard - and PLEASE leave some water and glasses in the rooms !!

Dear Florent B., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau
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