Hotel - ibis Aix-en-Provence
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aix-en-Provence Hotel

4.0/5 1,218 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • pets allowed 5  EUR
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • LATE CHECK-OUT UP TO 4PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Outdoor heated pool
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 124 rooms
  • 111 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 15 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,806 reviews

Our guest reviews for ibis Aix-en-Provence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,218 reviews
Family - 03/11/2018 TripAdvisor review
« Poor location and poor staff »

The lady from the reception was unable to provide a taxi in due time. The location is not very good but there is a bus connecting to city center. The room is good so are the beds but the bath is very small.

Our hotel has responded to the review
Our hotel has responded to the review

bonjour Madame, Je vous remercie de nous avoir laissé votre avis. Comme vous l’évoquez, vous avez réservé votre taxi la veille avec nous et je suis désolé que votre course soit arrivée avec une dizaine de minutes de retard le lendemain. Ma collaboratrice du matin a d’ailleurs contacté la compagnie pour bien validé que la voiture était proche. Malheureusement elle n’a rien pu faire d’autre que de vous présenter ces excuses pour ce retard que nous ne pouvons maîtriser. J’espère que nous aurons le plaisir de vous accueillir à nouveau et que vous puissiez profiter pleinement de notre établissement. virginie

Warren H. P. W. A. Couples - 05/10/2018 AccorHotels certified review
« Great break.. »

The hotel is well located, and secure parking..The superb bed, to die for was brilliant, as was the breakfast facilities and coffee..

Our hotel has responded to the review
Our hotel has responded to the review

Dear WARREN H., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

The L. O. -. S. L. Couples - 04/10/2018 AccorHotels certified review
« Conveinent Place to Stay for Visiting Provence »

Enjoyed our 5 nights stay with convenient access to Aix-en-Provence and surrounding places. Very friendly stuffs at Reception, restauration and bar, with rapid and seamless check-in and check-out. Will use the hotel again in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHOON C., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Sheighle B. Business - 01/10/2018 AccorHotels certified review
« Madame. Sheighle B. »

I need to visit Aix en Provence at the end of each month as I organise The Poetry Corner at Book in Bar. Aix; My husband and I were very pleased with Ibis Aix en Provence, very pleasant staff and ambience. Disappointed that we were denied a late check out by evening staff unless we paid a supplement! We would be interested in using this hotel on a regular monthly visit (one or two nights) if there is a favorable price indicated. Sincerely, Sheighle B..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Richard G. Solo - 25/09/2018 AccorHotels certified review
« Comfortable compact room with good service »

Helpful and pleasant staff and especially duty manager who assisted me with my smartphone network problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD G., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Gordon Business - 24/09/2018 AccorHotels certified review
« Typical Ibis room but great serv8ce »

Great service team always friendly whether check in, breakfast, bar or breakfast. I enjoyed the location. Good for a lomg walk into town at about 40 minutes but bus also starts and terminates at the entrance if dont feel like walking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Jo Couples - 24/09/2018 AccorHotels certified review
« Good »

Clean, convenient for the autoroute or bus into town, good customer service, comfortable bed, pleasant location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rémi POL Directeur

Michel Couples - 22/09/2018 AccorHotels certified review
« Excellent. very helpful and friendly staff »

Enjoyable stay in Aix

Howard Couples - 11/09/2018 AccorHotels certified review
« SUPER VALUE »

I have stayed many times in this hotel and was pleased to find it perfectly maintained. Generous accommodation for handicapped guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOWARD M., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

N P. H. Couples - 09/09/2018 AccorHotels certified review
« Very comfortable convenientsituation. »

Very friendly staff made short stay very agreeable.Easy açess to Aix centre.would certainly return to this venue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Jean-françois P. Couples - 05/09/2018 AccorHotels certified review
« as mentioned above, satisfactory experience »

pourquoi vos questions sont-elles en anglais ? cela ne me gêne pas, mais tous vos clients ne sont pas anglophones et en outre, nous sommes en France ! I stay regularly with hotel ibis the staff and employees of which are always nice and competent.

Lucila R. M. Couples - 03/09/2018 AccorHotels certified review
« Amazing! »

All the custoner attention was amazing! The hotel is beautyfull and everyone talks with a smile on their face

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCILA R., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Sandra Couples - 29/08/2018 AccorHotels certified review
« It has been a good experience.... »

It has been a good experience, a little bit small room but fine in general....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Marie P. Couples - 28/08/2018 AccorHotels certified review
« Very good hotel to access Aix »

We had an excellent stay in this nice hotel! It had a lovely swimming pool and really nice gardens! We had a couple of reasonable meals at the restaurant but the choice is quite limited! It is so easy to get into Aix from the hotel as the No.8 bus stops right outside and only costs €1.20!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE P., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

John Couples - 27/08/2018 AccorHotels certified review
« Overnight stop on a journey »

Room was very small but bed quite comfortable. Reception not very professional. Adequate dinner for modest price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN J., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

P. Families - 14/08/2018 AccorHotels certified review
« Disappointing »

Excellent accommodation and helpful staff. The eating arrangements a disaster.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT P., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

Gordon Couples - 04/08/2018 AccorHotels certified review
« Dinner at restaurant very poor »

Hotel good. As always, good bed and shower. Staff excellent. Food at dinner was not fresh, not hot. If restaurant is noodles and pasta, it should be simple to do. I had noodles with chicken. Very little chicken, no vegetables. Congealed. Terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON E., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

Anonymous Couples - 03/08/2018 AccorHotels certified review
« satisfied »

a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Aks Friends - 01/08/2018 AccorHotels certified review
« Nice place for an overnight stay but no room service! »

The facilities were good, there was enough parking for guests. However, the hotel did not offer room service, and the restaurant was closed by 10pm! :(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Colin P. Couples - 01/08/2018 AccorHotels certified review
« Short stay in Aix »

Very troublefree and pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

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