ibis Aix-en-Provence Hotel 3 stars

TripAdvisor rating 4.0/5 1,262 reviews
ibis Aix-en-Provence
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Free secure car park

  • Easy access to the city center in 10 minutes

  • Balnéo baths, hammam and sauna EUR 15 for 2 hours (2 minutes away, reservation required)

  • Free access to the heated swimming pool (open May through October) for hotel guests

  • Pasta & Noodles restaurant with terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • Air conditioned
  • LATE CHECK-OUT UP TO 4PM
  • Electric car recharging units
  • Laundry
Leisure and activities
  • Outdoor heated pool
  • Clay tennis court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Web corner

Hotel location

ibis Aix-en-Provence

Chemin des Infirmeries
13100
aix en provence
france

Tel: +33442279820

Fax: (+33)4/42385076

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS AIXOIS :   8 VAL DE L'ARC

  • By plane

    MARSEILLE PROVENCE At 29km / 18.02 miles

  • By plane

    MARSEILLE PROVENCE At 29km / 18.02 miles

  • By car

    A8 SORTIE 31 At 1km / 0.62 miles

  • By car

    VAL ST ANDRE At 1km / 0.62 miles

  • By train

    AIX EN PCE TGV ARBOIS At 20km / 12.43 miles

  • By train

    AIX EN PROVENCE At 3km / 1.86 miles

  • By train

    MARSEILLE At 30km / 18.64 miles

GPS :43.51146, 5.46529

Currently, close to our hotel

De Calais, Bruno Serralongue, exhibition

From 30/06/2018 to 19/08/2019

At 25 km

La Canebière in Marseilles, visit

From 01/01/2018 to 31/12/2019

At 25 km

La Major Cathedral, Marseille, visit

From 01/01/2018 to 31/12/2019

At 25 km

Old Port of Marseille, walk

From 01/01/2018 to 31/12/2019

At 25 km

Horizontal Alphabet (black), exhibition

From 25/08/2017 to 25/08/2019

At 25 km

Basilica of Our Lady of the Guard, Marseilles, visit

From 01/01/2019 to 31/12/2019

At 26 km

Château d'If in Marseille, tour

From 01/01/2019 to 31/12/2019

At 28 km

Château Borely, Marseille, tour

From 01/01/2016 to 31/12/2019

At 29 km

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room(...)

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV(...)

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: ‌3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV(...)

Reduced Mobility Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOMAD

Type of cuisine: International

BAR

Photo non contractuelle / Strictly non binding

Take a moment to relax at our bar. No matter the time of day, everyone is invited to join us inside or outside, on the shaded terrace with its delightful fountain.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Aix-en-Provence

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,334 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,262 reviews

Will most likely use this hotel again.

Customer review rating 4.3/5

Anonymous Couples - 01/06/2019 AccorHotels certified review

Fast service. Good room except facing the Highway. We had requested a quiet room when we made the reservations by phone.

Dear RAGNI P., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Pauline Caranoni Director's Assistant

Very good

Customer review rating 4.3/5

Bsh Couples - 27/05/2019 AccorHotels certified review

Convenient location, good garden and pool, pity the lawn was not cut.

Dear DAVID B., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline Caranoni Director's assistant

Interesting, modern hotel with very friendly staff

Customer review rating 4.3/5

Julie W. Families - 26/03/2019 AccorHotels certified review

We chose the hotel as it was next door to a venue where our daughter was in a fencing competition. We were very impressed by the 'online' nature of everything, the welcoming and helpful staff, the clever use of space, the outdoor facilities and most of all, the noodle bar, which is perfect for athletes! Our bedroom was a little smaller than other Ibis hotels we have stayed in, but was very clean with everything we needed. Also liked the free service to stream films etc from our phones onto the TV screen. Excellent idea to give guests a little present in return for not having housekeeping if they are staying for 2 nights.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Please do not hesitate to share your experience on tripadvisor.com ! Tank you very much & see you soon. Rémi POL Directeur

An excellent friendly and professional team!

Customer review rating 4.3/5

Sheighle B. Couples - 23/03/2019 AccorHotels certified review

My husband and stay in Aix at the end of each month. I present a lecture on poetry on the last Friday of each month. My only problem is that the Ibis never responds to my request for a special fixed rate!

Correct

Customer review rating 4.3/5

C. Solo - 07/02/2019 AccorHotels certified review

Halte professionnelle

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Lovely little hotel

Customer review rating 4.3/5

R C. Friends - 04/02/2019 AccorHotels certified review

Your staff is so friendly and helpful. The room is clean and the food is good.

Customer review rating 4.3/5

Anonymous Solo - 26/01/2019 AccorHotels certified review

The room was small. But what was very disappointing was the food. Expensive and very bad food.

Dear FREDERICK H., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

Cold

Customer review rating 4.3/5

R. Couples - 13/01/2019 AccorHotels certified review

Great staff - friendly and helpful. Room very basic - somewhat cold until much adjustment of heating controls. Beds not comfortable - mattress kept sliding off. Restaurant menu really bizarre. Breakfasts extremely pedestrian - no hot good at all.

Dear JOHN R., Thank you for taking the time to give us a feedback on your stay. We note that you were satisfied with your stay but some points are not convinced. I hope you will give us another opportunity to fully satisfy you during your stay. We look forward to seeing you again in Aix-en-Provence. Jean-Baptiste

Nice one

Customer review rating 4.3/5

Anonymous Families - 08/01/2019 AccorHotels certified review

Had a quick stop with my family traveling from Italy to Spain. Nice stay - very comfortable room, good breakfast, super efficient check in and out

Dear FABIO Z., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Friendly and Professional.

Customer review rating 4.3/5

Sheighle B. Couples - 03/12/2018 AccorHotels certified review

I present a lecture in poetry to a group in Aix en Provence on the last Friday of each month so require accommodation for two, each month for one or two nights. We have enjoyed our visits to Ibis in Aix en Provence. However, it will be necessary to have a fixed rate for our accommodation for the coming year as we travel from Cannes each month and usually dine at the hotel also. We would appreciate if you could suggest a rate for a double room ...our booking for the December lecture is for two nights, 13th and 14th. Dec.

Businessstandard hotel, small room, good breakfast, club informations did not reach the hotel

Customer review rating 4.3/5

Prof. D. G. R. Business - 23/11/2018 AccorHotels certified review

The reception had initial difficulties to find the booking, although I had informed via pre-check of my arrival.Something with the software does not work, so also in MARSEILLE

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Veg friendly

TripAdvisor rating 4.0/5

OZLEEB Business - 17/11/2018 TripAdvisor review

Perfectly adapted for veg friendly folks in searching a nice place to stay for a night or 2, this is one rare hotel in the surroundings which afford such variety of veg food!!! Highly recommend it!!!!

Hello Lee, Thank you for your message following to your stay in our hôtel restaurant. We are triying to have choice for any type of diet or preference ! See you soon anf thank you for your encouragements. Rémi

Very ibis

Customer review rating 4.3/5

Elena Business - 12/11/2018 AccorHotels certified review

I was welcomed like in ibis, every person of the staff was very kind and helpful with me, I found answers to all of my questions and genuine kind and friendly people.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

2018-10

Customer review rating 4.3/5

Lydia Families - 11/11/2018 AccorHotels certified review

I especially chose this hotel for its swimming pool but it was closed despite being announced on Booking.com. So was quite disappointed. Not a lot to do in this hotel. Food in the evening was ok but not great. Service in the evening was not great, except for 1 young server who was sympathic the rest was not smilling and polite. Breakfast was good and services too, the Ladies were very nice in the morning.

Dear LYDIA D., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

Poor location and poor staff

TripAdvisor rating 4.0/5

Baltescu Family - 03/11/2018 TripAdvisor review

The lady from the reception was unable to provide a taxi in due time. The location is not very good but there is a bus connecting to city center. The room is good so are the beds but the bath is very small.

bonjour Madame, Je vous remercie de nous avoir laissé votre avis. Comme vous l’évoquez, vous avez réservé votre taxi la veille avec nous et je suis désolé que votre course soit arrivée avec une dizaine de minutes de retard le lendemain. Ma collaboratrice du matin a d’ailleurs contacté la compagnie pour bien validé que la voiture était proche. Malheureusement elle n’a rien pu faire d’autre que de vous présenter ces excuses pour ce retard que nous ne pouvons maîtriser. J’espère que nous aurons le plaisir de vous accueillir à nouveau et que vous puissiez profiter pleinement de notre établissement. virginie

Great break..

Customer review rating 4.3/5

Warren H. P. W. A. Couples - 05/10/2018 AccorHotels certified review

The hotel is well located, and secure parking..The superb bed, to die for was brilliant, as was the breakfast facilities and coffee..

Dear WARREN H., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Conveinent Place to Stay for Visiting Provence

Customer review rating 4.3/5

The L. O. -. S. L. Couples - 04/10/2018 AccorHotels certified review

Enjoyed our 5 nights stay with convenient access to Aix-en-Provence and surrounding places. Very friendly stuffs at Reception, restauration and bar, with rapid and seamless check-in and check-out. Will use the hotel again in the near future.

Dear CHOON C., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Madame. Sheighle B.

Customer review rating 4.3/5

Sheighle B. Business - 01/10/2018 AccorHotels certified review

I need to visit Aix en Provence at the end of each month as I organise The Poetry Corner at Book in Bar. Aix; My husband and I were very pleased with Ibis Aix en Provence, very pleasant staff and ambience. Disappointed that we were denied a late check out by evening staff unless we paid a supplement! We would be interested in using this hotel on a regular monthly visit (one or two nights) if there is a favorable price indicated. Sincerely, Sheighle B..

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Comfortable compact room with good service

Customer review rating 4.3/5

Richard G. Solo - 25/09/2018 AccorHotels certified review

Helpful and pleasant staff and especially duty manager who assisted me with my smartphone network problem.

Dear RICHARD G., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Typical Ibis room but great serv8ce

Customer review rating 4.3/5

Gordon Business - 24/09/2018 AccorHotels certified review

Great service team always friendly whether check in, breakfast, bar or breakfast. I enjoyed the location. Good for a lomg walk into town at about 40 minutes but bus also starts and terminates at the entrance if dont feel like walking.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in aix en provence