Hotel - ibis Aix-en-Provence
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aix-en-Provence Hotel

4.0/5 1,194 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • LATE CHECK-OUT UP TO 4PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Outdoor heated pool
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Web corner
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 124 rooms
  • 111 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 15 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,643 reviews

Our guest reviews for ibis Aix-en-Provence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,194 reviews
Howard Couples - 11/09/2018 AccorHotels certified review
« SUPER VALUE »

I have stayed many times in this hotel and was pleased to find it perfectly maintained. Generous accommodation for handicapped guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOWARD M., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

N P. H. Couples - 09/09/2018 AccorHotels certified review
« Very comfortable convenientsituation. »

Very friendly staff made short stay very agreeable.Easy açess to Aix centre.would certainly return to this venue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Jean-françois P. Couples - 05/09/2018 AccorHotels certified review
« as mentioned above, satisfactory experience »

pourquoi vos questions sont-elles en anglais ? cela ne me gêne pas, mais tous vos clients ne sont pas anglophones et en outre, nous sommes en France ! I stay regularly with hotel ibis the staff and employees of which are always nice and competent.

Lucila R. M. Couples - 03/09/2018 AccorHotels certified review
« Amazing! »

All the custoner attention was amazing! The hotel is beautyfull and everyone talks with a smile on their face

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCILA R., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Sandra Couples - 29/08/2018 AccorHotels certified review
« It has been a good experience.... »

It has been a good experience, a little bit small room but fine in general....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Marie P. Couples - 28/08/2018 AccorHotels certified review
« Very good hotel to access Aix »

We had an excellent stay in this nice hotel! It had a lovely swimming pool and really nice gardens! We had a couple of reasonable meals at the restaurant but the choice is quite limited! It is so easy to get into Aix from the hotel as the No.8 bus stops right outside and only costs €1.20!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE P., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

John Couples - 27/08/2018 AccorHotels certified review
« Overnight stop on a journey »

Room was very small but bed quite comfortable. Reception not very professional. Adequate dinner for modest price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN J., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

P. Families - 14/08/2018 AccorHotels certified review
« Disappointing »

Excellent accommodation and helpful staff. The eating arrangements a disaster.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT P., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

Gordon Couples - 04/08/2018 AccorHotels certified review
« Dinner at restaurant very poor »

Hotel good. As always, good bed and shower. Staff excellent. Food at dinner was not fresh, not hot. If restaurant is noodles and pasta, it should be simple to do. I had noodles with chicken. Very little chicken, no vegetables. Congealed. Terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON E., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

Anonymous Couples - 03/08/2018 AccorHotels certified review
« satisfied »

a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Aks Friends - 01/08/2018 AccorHotels certified review
« Nice place for an overnight stay but no room service! »

The facilities were good, there was enough parking for guests. However, the hotel did not offer room service, and the restaurant was closed by 10pm! :(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Colin P. Couples - 01/08/2018 AccorHotels certified review
« Short stay in Aix »

Very troublefree and pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Jan W. Families - 30/07/2018 AccorHotels certified review
« Very pleasant stay »

Very informal reception and kind assistance. Room was nice and clean. The restaurant in the garden was a pleasant surprise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Anonymous Couples - 24/07/2018 AccorHotels certified review
« Restaurant is a joke !! »

Hotel is a typical Ibis, rooms were a bit tired, air con not the best, the cleaning staff were not very impressive, bathroom needed more attention. The restaurant was a complete farce, 1st dinner, one of our group's steak, supposed to be medium rare, was so overcooked it resembled a sole of a shoe, he sent it back to the kitchen, no replacement was ever seen, eventually he just cancelled his meal, thinking things could not get any worse, we attempted another dinner in the restaurant, we placed our orders, the starters arrived, 1 salad looked very tired, along with our starters arrived a main course!! we asked why this had been brought to the table as we had only just received our starters, it was taken back to the kitchen only to be produced again with the other main courses, all of which were cold, along with another main that resembled baby food, at this point we advised the manager that we were leaving, the food was unacceptable and cold, the restaurant is run by students, with no training and no manager in authority.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE H., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

Solo travel - 19/07/2018 TripAdvisor review
« Overall staying experience »

Chic and friendly property but location is far from city centre. When I was staying, there was construction around hotel area so buses were not reached hotel. Then I needed to take taxi go-back town everyday. It is costly though.

Robin S. Couples - 09/07/2018 AccorHotels certified review
« Great location for a superb value-for-money Hotel. »

We spent three nights. The young Staff was efficient and friendly. We have stayed here three times over 15 years. Each time is super. Open air breakfasts; cool drinks; great situation to Aix.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBIN S., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Ana Families - 06/07/2018 AccorHotels certified review
« Good stay »

1. Room was good, but could be a refrigerator in the room or an ice machine in the corridor or social area. 2.there was no space to a brush or personal shampoo In the shower box . 3. The cleaning was not very good. 4. The food was good, so Nice because i didn't expect it. 5. The pool is great too. We aprecciate the stay and could repeat it.

Vivien F. Friends - 04/07/2018 AccorHotels certified review
« Mrs V F. »

We had a very enjoyable stay. Our rooms were of a good standard, they were kept very clean & the bed was comfortable. The breakfasts were excellent but dining in the evening was not so good . I had previously stayed in 2014 &the evening meals then were good French food but this time . Mostly the menu was chinese or other such dishes . My last meal was of salmon which was overcooked & dry . However this did not stop me enjoying my holiday but because of it I could not give a 10 in the survey.

Richard Couples - 02/07/2018 AccorHotels certified review
« Good hotel except for smelly drains »

I would give your hotel a score of 8 or 9 except for the problem with the drains. The smell of sewers in the bathroom which kept occurring is unacceptable and for this reason alone, we would not stay at the Ibis at Aix again. I reported it to reception and was told that it was not just our room (indeed that room 152 was one of the better rooms for this). Needs sorting out. Other than this, the hotel was very good: clean, comfy beds, excellent buffet breakfast, helpful staff.

Anonymous Couples - 01/07/2018 AccorHotels certified review
« Great hotel right next to the bus stop into town! »

Friendly, helpful staff made our stay. Comfortable beds, the room clean but a little small by our usual standard with Novotel. Ibis chosen because nearby Novotel had poor reviews, a decision we did not regret especially as it's so convenient to get the bus into town from this hotel. Menu a little limited for our tastes but food overall was ok and better value when compared to Novotel especially breakfast

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