Hotel - ibis Aix-en-Provence
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aix-en-Provence Hotel

4.0/5 1,236 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pets allowed 5  EUR
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • LATE CHECK-OUT UP TO 4PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Outdoor heated pool
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Web corner
See all services

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 124 rooms
  • 111 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 15 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,065 reviews

Our guest reviews for ibis Aix-en-Provence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,236 reviews
C. Solo - 07/02/2019 AccorHotels certified review
« Correct »

Halte professionnelle

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

R C. Friends - 04/02/2019 AccorHotels certified review
« Lovely little hotel »

Your staff is so friendly and helpful. The room is clean and the food is good.

Anonymous Solo - 26/01/2019 AccorHotels certified review

The room was small. But what was very disappointing was the food. Expensive and very bad food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FREDERICK H., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

R. Couples - 13/01/2019 AccorHotels certified review
« Cold »

Great staff - friendly and helpful. Room very basic - somewhat cold until much adjustment of heating controls. Beds not comfortable - mattress kept sliding off. Restaurant menu really bizarre. Breakfasts extremely pedestrian - no hot good at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN R., Thank you for taking the time to give us a feedback on your stay. We note that you were satisfied with your stay but some points are not convinced. I hope you will give us another opportunity to fully satisfy you during your stay. We look forward to seeing you again in Aix-en-Provence. Jean-Baptiste

Anonymous Families - 08/01/2019 AccorHotels certified review
« Nice one »

Had a quick stop with my family traveling from Italy to Spain. Nice stay - very comfortable room, good breakfast, super efficient check in and out

Our hotel has responded to the review
Our hotel has responded to the review

Dear FABIO Z., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Sheighle B. Couples - 03/12/2018 AccorHotels certified review
« Friendly and Professional. »

I present a lecture in poetry to a group in Aix en Provence on the last Friday of each month so require accommodation for two, each month for one or two nights. We have enjoyed our visits to Ibis in Aix en Provence. However, it will be necessary to have a fixed rate for our accommodation for the coming year as we travel from Cannes each month and usually dine at the hotel also. We would appreciate if you could suggest a rate for a double room ...our booking for the December lecture is for two nights, 13th and 14th. Dec.

Prof. D. G. R. Business - 23/11/2018 AccorHotels certified review
« Businessstandard hotel, small room, good breakfast, club informations did not reach the hotel »

The reception had initial difficulties to find the booking, although I had informed via pre-check of my arrival.Something with the software does not work, so also in MARSEILLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

LEEnSYL Business - 17/11/2018 TripAdvisor review
« Veg friendly »

Perfectly adapted for veg friendly folks in searching a nice place to stay for a night or 2, this is one rare hotel in the surroundings which afford such variety of veg food!!! Highly recommend it!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Hello Lee, Thank you for your message following to your stay in our hôtel restaurant. We are triying to have choice for any type of diet or preference ! See you soon anf thank you for your encouragements. Rémi

Elena Business - 12/11/2018 AccorHotels certified review
« Very ibis »

I was welcomed like in ibis, every person of the staff was very kind and helpful with me, I found answers to all of my questions and genuine kind and friendly people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Lydia Families - 11/11/2018 AccorHotels certified review
« 2018-10 »

I especially chose this hotel for its swimming pool but it was closed despite being announced on Booking.com. So was quite disappointed. Not a lot to do in this hotel. Food in the evening was ok but not great. Service in the evening was not great, except for 1 young server who was sympathic the rest was not smilling and polite. Breakfast was good and services too, the Ladies were very nice in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LYDIA D., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

Family - 03/11/2018 TripAdvisor review
« Poor location and poor staff »

The lady from the reception was unable to provide a taxi in due time. The location is not very good but there is a bus connecting to city center. The room is good so are the beds but the bath is very small.

Our hotel has responded to the review
Our hotel has responded to the review

bonjour Madame, Je vous remercie de nous avoir laissé votre avis. Comme vous l’évoquez, vous avez réservé votre taxi la veille avec nous et je suis désolé que votre course soit arrivée avec une dizaine de minutes de retard le lendemain. Ma collaboratrice du matin a d’ailleurs contacté la compagnie pour bien validé que la voiture était proche. Malheureusement elle n’a rien pu faire d’autre que de vous présenter ces excuses pour ce retard que nous ne pouvons maîtriser. J’espère que nous aurons le plaisir de vous accueillir à nouveau et que vous puissiez profiter pleinement de notre établissement. virginie

Warren H. P. W. A. Couples - 05/10/2018 AccorHotels certified review
« Great break.. »

The hotel is well located, and secure parking..The superb bed, to die for was brilliant, as was the breakfast facilities and coffee..

Our hotel has responded to the review
Our hotel has responded to the review

Dear WARREN H., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

The L. O. -. S. L. Couples - 04/10/2018 AccorHotels certified review
« Conveinent Place to Stay for Visiting Provence »

Enjoyed our 5 nights stay with convenient access to Aix-en-Provence and surrounding places. Very friendly stuffs at Reception, restauration and bar, with rapid and seamless check-in and check-out. Will use the hotel again in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHOON C., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Sheighle B. Business - 01/10/2018 AccorHotels certified review
« Madame. Sheighle B. »

I need to visit Aix en Provence at the end of each month as I organise The Poetry Corner at Book in Bar. Aix; My husband and I were very pleased with Ibis Aix en Provence, very pleasant staff and ambience. Disappointed that we were denied a late check out by evening staff unless we paid a supplement! We would be interested in using this hotel on a regular monthly visit (one or two nights) if there is a favorable price indicated. Sincerely, Sheighle B..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Richard G. Solo - 25/09/2018 AccorHotels certified review
« Comfortable compact room with good service »

Helpful and pleasant staff and especially duty manager who assisted me with my smartphone network problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD G., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Gordon Business - 24/09/2018 AccorHotels certified review
« Typical Ibis room but great serv8ce »

Great service team always friendly whether check in, breakfast, bar or breakfast. I enjoyed the location. Good for a lomg walk into town at about 40 minutes but bus also starts and terminates at the entrance if dont feel like walking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Jo Couples - 24/09/2018 AccorHotels certified review
« Good »

Clean, convenient for the autoroute or bus into town, good customer service, comfortable bed, pleasant location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rémi POL Directeur

Michel Couples - 22/09/2018 AccorHotels certified review
« Excellent. very helpful and friendly staff »

Enjoyable stay in Aix

Howard Couples - 11/09/2018 AccorHotels certified review
« SUPER VALUE »

I have stayed many times in this hotel and was pleased to find it perfectly maintained. Generous accommodation for handicapped guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOWARD M., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

N P. H. Couples - 09/09/2018 AccorHotels certified review
« Very comfortable convenientsituation. »

Very friendly staff made short stay very agreeable.Easy açess to Aix centre.would certainly return to this venue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

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