Mercure Hotel Koeln West 4 stars

TripAdvisor rating 3.5/5 821 reviews
Mercure Hotel Koeln West
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Hotel extras

  • 191 modern air-conditioned rooms

  • 46 family rooms for up to 4 people

  • 11 multi-functional conference rooms for up to 199 people

  • Large, comfortable summer terrace

  • Wellness area with sauna, fitness center and indoor pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Golf
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Business services
  • 12 meeting room(s)
  • Copy/print service available
Information message

Welcome to the 4-star Mercure Hotel Köln West: Our hotel is ideal for business meetings and events as well as being a convenient starting point for exploring this 2000-year-old, fast-paced city on the Rhine.

Hotel location

Mercure Hotel Koeln West

Horbeller Str.1
50858
koeln
germany

Tel: +4922345140

Fax: (+49)2234/514106

Contact email

Check-in from 15h00

Check out up to 12h00

  • STRASSENBAHN :   7 MARSDORF

  • By plane

    DUESSELDORF At 60km / 37.5 miles

  • By plane

    KOELN At 25km / 15.63 miles

  • By car

    KREUZ KOELN WEST At 1km / 0.63 miles

  • By train

    KOELN HBF At 9km / 5.59 miles

GPS :50.919353, 6.85602

Our accommodations

Our 4-star Mercure Hotel Köln West has 191 comfortable rooms, including 46 spacious Family Rooms and 1 room suitable for guests with reduced mobility. We can provide a crib free of charge on request. It is also free for two children aged up to 12 years to stay in your room. All rooms have free WIFI access and high-speed DSL. Your pets are also welcome at the Mercure Köln West at a charge of EUR 10/night.

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with double bed and twin beds

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard-room with a double bed and a comfortable sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

LES CRÉATEURS

Type of cuisine: International

Our Les Créateurs restaurant, which seats 120, serves international and regional cuisine from 6.30am to 11pm. During the summer months, you can relax on our sun terrace and enjoy light meals.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VIS-À-VIS

Photo non contractuelle / Strictly non binding

Enjoy a delicious Kölsch beer or a glass of wine from our Mercure wine list in our stylish hotel bar, which is open daily from 5pm to midnight. We also offer light Mediterranean and regional dishes. Treat yourself!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 324

  • Maximum capacity: 199 people

  • Maximum banquet capacity: 171 people

Find out more

Our guest reviews for
Mercure Hotel Koeln West

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,665 reviews

tripadvisor

TripAdvisor Rating 3.5/5

821 reviews

Great except three things

Customer review rating 4.3/5

Kasper Families - 05/10/2019 AccorHotels review

Everything was perfect, from the very friendly and welcoming receptionist to the room and beds and all. Everything very good, but: 1. Having to pay almost 8 euros for a bottle of water for dinner is absolutely ludicrous and really took us by surprise, when we got the bill. It was the second most expensive item in our bill! Please inform guests of the cost when ordering. 2. No free parking - I don’t get it and not what I expected from a 4-star hotel. Actually I can’t remember ever having to pay for parking at a hotel. 3. Very small thing, but since I’m at it: no English tv-channels for my kids. They got a lesson in German however :)

Super

Customer review rating 4.3/5

Anonymous Business - 04/10/2019 AccorHotels review

Super

Smile:)

Customer review rating 4.3/5

Martijn Couples - 04/10/2019 AccorHotels review

Gut

Komfortabel

Customer review rating 4.3/5

Mox Business - 02/10/2019 AccorHotels review

Gutes Hotel gutes Essen

Motortown's business block

Customer review rating 4.3/5

Charles Families - 02/10/2019 AccorHotels review

A functional Mercure down a side street in an industrial estate. Drive in drive out location. We felt like a sideshow to the busy business meetings and the late night early morning vast coach parties. But it all worked, if mildly officious. Nice little heated pool. Excellent tram to the City, if you find it.

Good hotel in Köln West

Customer review rating 4.3/5

Emmanuel Business - 20/09/2019 AccorHotels review

I was stay there and I noticed that the service provided by the waiters in the restaurant are not similar. On 17th of September we (2 people) were received by one waiter in a very bad mood....we almost wanted to go until the waiter Mr. I. Atchikit arrived and attended us very nicely. I would like to thank him specially because he did something special: although my favourite dessert was not in the (reduced) menu that night (creme brulee), he double checked and brought one to me. Simply amazing. We spend a good evening thanks him.

I expect excellence -and. I am never disappointed here!

Customer review rating 4.3/5

Stewart C. Couples - 19/09/2019 AccorHotels review

Every member of staff from the reception to the manager are a credit to service and to the hotel in particular. We are frequent guests and we are made to feel like part of the family. Room, facilities and food- the BEST breakfast- are all beyond praise. Superb- we look forward to our next stay!

Great

Customer review rating 4.3/5

Jb Couples - 12/09/2019 AccorHotels review

Loved the Tassimo machine

Dear Jeffrey B., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

The hotel was clean and comfortable. The front desk customer service was good.

Customer review rating 4.3/5

Tracy S. Solo - 11/09/2019 AccorHotels review

I enjoyed the stay, however I noticed the dining and bar areas often closed for large groups making it difficult for single customers to get service or find tables to sit at. Or not having a choice to sit in the bar or in the restaurant.

Dear Tracy S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Nice hotel

Customer review rating 4.3/5

Chris Business - 11/09/2019 AccorHotels review

Nice room, bit outdated furniture but suitable...nice bathroom...good food, nice bar

Dear Chris K., thank you very much for your feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Fine hotel

TripAdvisor rating 3.5/5

Y9468WWchris Business - 08/09/2019 TripAdvisor review

Fine hotel, outside Köln but near the highway (61). Good food in the bar, delicious Hungarian Goulash Soup. Room is also OK, bit of outdated look and feel but clean. Nice badroom with bath, plenty of space.

Excellent Standard and Service - as usual

Customer review rating 4.3/5

Stewart C. Couples - 21/08/2019 AccorHotels review

Friendly and efficient staff, well appointed room , comfortable and clean, and best breakfast in Europe!

Dear Stewart, thank you so much for the fantastic feedback. We are happy, that you always enjoy your stays here and we are looking forward to your next stay with us. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Nice hotel

Customer review rating 4.3/5

Aartie Families - 21/08/2019 AccorHotels review

We went to the hotel 2 times within a month. First time great service and nice staff. Second time also great service and nice staff. Just a bit disappointed with cleaning . Under the bed where dirty clothes from previous guests. Don't know how long they where there. It kiND of ruInes the stay then. Big compliment to kitchens staff we ordered room service and everything was perfect and also Making specialy food for my son that was not on the menu

Dear Anoep K., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager
Customer review rating 4.3/5

Evert Families - 16/08/2019 AccorHotels review

Prima hotel!

Geachte Evert R., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Koeln West erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Holger Hinnemann Rooms Division Manager / Social Media Manager

Excellent stands alone at the top of the Mercur line in the ares

Customer review rating 4.3/5

Joe T. Business - 13/08/2019 AccorHotels review

Friendly staff, quick check in, nice rooms working AC. plenty of secure parking. Excellent location with easy public transport.

Dear Robert, thank you so much for your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager
Customer review rating 4.3/5

Danielle Couples - 12/08/2019 AccorHotels review

Perfect! Specially the breakfast in the morning, the room was perfect clean.

Dear Danielle v., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Great hotel

Customer review rating 4.3/5

Gillian Couples - 06/08/2019 AccorHotels review

Excellent thank you. Very good value. All food first class. We loved the pool,

Dear Gillian S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

very good

Customer review rating 4.3/5

M M. Couples - 04/08/2019 AccorHotels review

nice

Dear Michael M., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

A well equipped and friendly overnight stop

Customer review rating 4.3/5

J K. Families - 03/08/2019 AccorHotels review

The hotel was clean, and the staff were extremely friendly. The rooms were well equipped and the facilities were excellent.

Dear John K., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Great reception for Honey moon occasion

Customer review rating 4.3/5

Andriy O. Couples - 02/08/2019 AccorHotels review

Extraordinary service! Very polite and helpful receptionists and restaurant staff.

Dear Andriy O., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager
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