Mercure Florianopolis Centro Hotel 4 stars

TripAdvisor rating 3.5/5 1,009 reviews
Mercure Florianopolis Centro Hotel
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Hotel extras

  • Located in the center of Florianópolis

  • Privileged view of the Hercílio Luz Bridge (city landmark)

  • Fitness center open 24 hours a day

  • Close to Avenida Beira-Mar Norte

  • Rooftop restaurant - with views of the city.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • HERCILIO LUZ
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Florianopolis Centro Hotel

Rua Felipe Schmidt 1102
Centro
FLORIANOPOLIS
88010002
florianopolis
brazil

Tel: +5548 32254500

Fax: (+55)48 32254500

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    HERCILIO LUZ At 12.4km / 7.71 miles - Shuttle paying

GPS :-27.592287, -48.558655

Our accommodations

We have 73 apartments measuring 474 sq. ft. (44 m²) in our Standard and Superior categories, equipped with WIFI, cable TV, minibar, electric stove, microwave, hair dryer and split air conditioning in the bedroom and lounge. All our apartments comprise a bedroom, lounge with bar and kitchen, and bathroom. Some have views of the beautiful sunset over Florianópolis bay and the charming lights of Hercílio Luz Bridge.

Classic Room. Twin beds and sofa-bed

  • Max. number of persons: 3
  • Area: A partir de 42
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with balcony. Twin beds and sofabed

  • Max. number of persons: 3
  • Area: A partir de 42
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with balcony. Double bed and sofa bed

  • Max. number of persons: 3
  • Area: A partir de 42
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Apartment with a double bed and sofa bed

  • Max. number of persons: 3
  • Area: A partir de 42
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

TERRAÇO NAMOA

Type of cuisine: International

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 120

  • Maximum capacity: 120 people

Find out more

Our guest reviews for
Mercure Florianopolis Centro Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,278 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,009 reviews

Excellent Stay!

Customer review rating 4.2/5

Mark Y. Business - 14/08/2019 AccorHotels review

I had a pleasant stay at Mercure Florianopolis Centro. The staff were very friendly. The room was very clean and silent. I was able to take a rest and enjoy my stay. Everything was perfect. I will always come back to the hotel.

DISSAPOINTED

Customer review rating 4.2/5

Francisco M. Business - 09/08/2019 AccorHotels review

room and floor smelling musty and not clean appearance

Estimado Sr. Francisco, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure Florianopolis Centro Hotel. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo fato queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Luciana Miranda Coordenadora de Hospedagem Mercure Florianópolis Centro

Great experience staying in Florianópolis Downtown

Customer review rating 4.2/5

Marcela R. Business - 06/08/2019 AccorHotels review

The location of the hotel is fantastic, you can walk to many great destinations around it. The room is big and we weren't expecting to have some view, but the ar conditioning was very noisy, we couldn't sleep while it was on. The hotel is going trhough a remodelling process, so there are some details of paint and maintenance in the room that weren't made very carefully. there was also a situation that made as very uncortable, because we receive a message from the hotel that the safe box wasn't available to be utilized due to a system problem. We felt very insecure with this situation and decided not to have our room cleaned, because we were afraid of having our valueables exposed.

Perfect location and hotel

Customer review rating 4.2/5

Alexandre M. Families - 18/07/2019 AccorHotels review

Location is perfect and the view from front rooms is marvelous. Restaurant at the roof top is great

Dear Alexandre, We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Miranda Front Office Manager

Did not deliver what has been agreed with

Customer review rating 4.2/5

Marcos C. Couples - 14/07/2019 AccorHotels review

I made the reservation online and chose to pay in 5 or 6 installments. The hotel attendant told me that no installments were available. It was 1AM, I had to accept paying in one installment or looking for another hotel. That is unacceptable!

It was OK. Could be better.

Customer review rating 4.2/5

Victor Business - 29/04/2019 AccorHotels review

The TV didn't wotk. One of the days I was trying to contact the restaurant with no success, spent almost 45 minutes to get in contact. I asked for a saladas that showed in the menu a list of ingredients but when it came, the ingredients were totally different. The reception had a good service, the guy at the desk was very kind.

Estimado Sr. Victor, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure Florianópolis Centro Hotel. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo fato queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Luciana Miranda Coordenadora de Hospedagem

It was very good

Customer review rating 4.2/5

Luiza M. M. M. F. Business - 26/04/2019 AccorHotels review

I spent one night only

Estimada Sra. Luiza, Agradecemos os seus comentários no seguimento da sua estada no Mercure Florianópolis Centro Hotel. Foi com prazer que recebemos as suas felicitações. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Luciana Miranda Coordenadora de Hospedagem

Excellent

Customer review rating 4.2/5

Mark Y. Business - 26/04/2019 AccorHotels review

I had an excellent stay at Mercure. The reception manager is very nice.

Dear Mark Stephen Molano Y., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please, in your next stay, send me an email, so I already make the change to the apartment in high floor: h0… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Miranda Front Office Manager

Poor

Customer review rating 4.2/5

M. S. Business - 16/04/2019 AccorHotels review

The facilities in the room were bad. Everything in a bad shape, also a little bit dirty.

Exmo Senhor(a) M., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure Florianópolis Centro Hotel. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo fato queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Luciana Miranda Coordenadora de Hospedagem

Excellent Stay

Customer review rating 4.2/5

Mark Y. Business - 17/02/2019 AccorHotels review

I had an excellent stay at the hotel. The Hotel Staff are very kind and friendly.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Miranda Front Office Manager

Expected a bit more for the value

Customer review rating 4.2/5

Franz B. Families - 23/01/2019 AccorHotels review

The maior issues were - missing duvet - wardrobe door broken - missing bed table - dirty shower box floor ( still footprints from previous guests.. ) Enjoyed the breakfast with the options for expresso coffee and the comfortable bed.

Dear Franz Johann B., Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Centro Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leandro Jesus Hotel manager.

Florianopolis in Mercure

Customer review rating 4.2/5

Nickely S. Families - 21/01/2019 AccorHotels review

Good localization and nice staff people . Easy to see that all hotel facilities must be update. Locks break, water is missing and breakfast could be better . Special attention to high dangerous Balcony

amazing

Customer review rating 4.2/5

Alexandre Z. Business - 18/01/2019 AccorHotels review

I had the privilege to stay in the new room, and was wonderful!!!!

Dear Alexandre Rodrigues Z. Da S., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Miranda Front Desk Manager

Fantastic

Customer review rating 4.2/5

Daniela Families - 29/12/2018 AccorHotels review

Sympathetic Staff for all

Dear Ms Daniela Francescutti Martins H., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leandro Jesus Manager.

Great location, clean, friendly staff

Customer review rating 4.2/5

Marcio G. F. Solo - 25/12/2018 AccorHotels review

I had just one problem. My only request before checking in was asking for non smoking. I was placed in the 9th floor. My neighbor was a heavy smoker. Nasty

Dear Marcio Gianini F., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the neighbor, the hotel is 100% not smoking, but, we can't avoid on the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leandro Jesus Hotel Manager.

Normal

Customer review rating 4.2/5

Vania C. G. Families - 29/11/2018 AccorHotels review

Normal

Dear Vania Cristina G., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leandro Jesus Manager.

Good structure, expensive breakfast, broken shower.

Customer review rating 4.2/5

Luiz Friends - 20/11/2018 AccorHotels review

The hotel was good in overall matters. The pool was nice, room service was quick... We missed a few kitchen supplies and our shower was broken.

Dear Luiz Gustavo Agostinho Franco B., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leandro Jesus Manager.

Good

Customer review rating 4.2/5

Erico C. Business - 08/11/2018 AccorHotels review

Good.

Dear Erico De Paula C. N., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leandro Jesus Gerente Geral.

Good feeling staying at Mercure Center Florianopolis

Customer review rating 4.2/5

Carlos G. Couples - 04/11/2018 AccorHotels review

I felt like the hotel employees care about me.

Dear Carlos G., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leandro Jesus Hotel Manager.

Eficiente

Customer review rating 4.2/5

Dr. N. H. N. D. R. Solo - 24/09/2018 AccorHotels review

Relaxante

Dear Dr. Nilo Henrique Neves R., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leandro Jesus Hotel Manager.
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