Hotel - ibis Paris Sacre Coeur 18th
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Sacre Coeur 18th Hotel

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3.0/5 1,028 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WiFi in your room
  • Pet allowed 5  EUR
  • 100% non-smoking hotel

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Web corner
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 68 rooms
  • 100% non-smoking hotel
    • Data port in room
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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3.8/5 AccorHotels Rating Based on 2,139 reviews

Our guest reviews for ibis Paris Sacre Coeur 18th

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 1,028 reviews
AccorHotels certified review
Miki V. Couples - 18/12/2017
« Satisfied »

We got room on the first floor. It was not like on the photos that we saw and like what we expected from three stars hotel. Especialy the bathroom was very small (shower cabin was miniature and with curtain). Other things in the room were satisfieing.

AccorHotels certified review
Ruud Couples - 17/12/2017
« Handy located hotel for our needed visits in Paris. By Metro the city centre isn't far away »

The room was perfect for our needs. Sleep, as little as possible because we were in Paris! The only thing missing maybe was a water cooker for some tea.

AccorHotels certified review
M Solo - 02/12/2017
« M »

Great place to stay not far from Gare du Nord and very close to Cigale

AccorHotels certified review
Agung Friends - 02/12/2017
« Value for money »

The stay was good. Ordered the Eiffel view room and got what being promised. The staff was also good and helpfull.

AccorHotels certified review
Neil Couples - 29/11/2017
« Ibis - Mini »

We stay in many Ibis hotels. In this one the room was about half the size of standard Ibis room. This was not really a surprise as most Paris rooms are small. The lift was tiny also and about 1/4 the size of a normal lift accommodating one person and a suitcase and this is for a 7 storey hotel. Lots of traffic noise from street and room was very warm & stuffy with an inoperative aircon unit meant a poor nights sleep. My main problem with this hotel was that I was deliberately locked out of my room upon returning as the hotel wanted more money from me. They had already taken FULL payment when I booked, plus another €100 deposit on check in. I was forced to make a lengthy international phone call to my bank to confirm that the money had indeed been passed from Mastercard to Ibis. Clearly a fault on the Ibis computer system and an inability for receptionist to understand Ibis own rates and that in order to get the saver rate you HAD to pay upfront.

AccorHotels certified review
Juan M. Families - 28/11/2017
« BIEN »

BIEN EN GENERAL EL PERSONAL RECEPCION Y CAFETERIA EXCELENTE

AccorHotels certified review
Wilma Couples - 27/11/2017
« A perfect stay with a marvellous view »

We were in Paris because of my birthday. The hotel was so kind to gave us an upgrade to the 9th floor, the superieur room. A very nice room with a marvellous view all over Paris and of course the Eiffel Tower. We enjoyed our stay very much and will definitely be back!

AccorHotels certified review
Gerda Families - 24/11/2017
« Everything was kind if nice »

It was kind of nice, although it was written that there will be a view to Eiffel tower, so I wad expecting to see it better. Besides, elevator was very unvomfortable. Everything else was good.

AccorHotels certified review
John Couples - 14/11/2017
« Good location »

Bed very comfortable. Room not massive but big enough. Breakfast seemed popular although we only tried the mini breakfast once. Hotel is on main road. We were at the back of hotel so no noise for us. Hotel is close to Sacre Coeur. Very nice area. Also close to Pigalle. Lots of sexual shops but also the Moulin Rouge and several other entertainment establishments

AccorHotels certified review
Rachel Couples - 05/11/2017
« Good value hotel »

The price was great for our stay and the room was small but more than adequate for what we needed. The staff were friendly and helpful and the location was great for us too.

AccorHotels certified review
Pamela M. Solo - 01/11/2017
« Perfect location and price »

very central, comfortable bed, clean room

TripAdvisor review
Couples - 01/11/2017
« Great location neat and comfortable »

The location was good, near to Montmartre and our favourite restaurant la marmite. The room was advertised as having a view of the Eiffel Tower but we had to lean out the window to see it. The lifts were very small

AccorHotels certified review
Train T. Couples - 30/10/2017
« Small room »

The lift then the room was pretty small but the bathroom was worse, hard not to bump into the walls in the shower. Didnt seem to have any extraction in the bathroom although there is ac in the bedroom. Comfortable bed. No safe. breakfast was good. staff helpful.

AccorHotels certified review
Jools Couples - 08/10/2017
« Good location, nice hotel »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIAN B., We very much appreciate your comments regarding your stay at the ibis Paris Sacré Coeur 18ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine NERFIE Customer Experience Manager

AccorHotels certified review
Anthony L. Couples - 03/10/2017
« Mr Anthony L. »

Had a broken door to the bathroom, room 402, let reception know he me told the door comes out of the track regularly and told ME how to fix it ! l replied l was a builder and it needed tools etc, didn't get anymore help, door to the shower/ toilet unable to close for our 2 night stay not very pleasant! Yours sincerely Anthony L.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the ibis Paris Sacré Coeur 18ème. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I sent your remark to my technical manager to carry out the repair of the door. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine NERFIE Customer Experience Manager

AccorHotels certified review
Alaa A. Solo - 02/10/2017
« Good but less than expected »

The first reception nice but the other day not so professional The room facilities good but smaller than expected (I stay before in ibis dubai and I think all the hotels the same design ) The view of eiffel tower needed to sit outside the room which is not clear in the discreption of the room when I reserve it on the official website of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMAD A., Thank you for taking the time to tell us about your experience at the ibis Paris Sacré Coeur 18ème. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I pay great attention to this type of message because we are always looking for satisfaction and quality for our customers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine NERFIE Customer Experience Manager

AccorHotels certified review
Dieter M. Couples - 01/10/2017
« super zentrale location »

alles gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr m., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Paris Sacré Coeur 18ème. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sandrine NERFIE Customer experience Manager

TripAdvisor review
Family - 30/09/2017
« Great location »

The location was ideal, within a 15 min walk to the station and close to the Moulin Rouge and Sacré Coeur. Each staff member was friendly and went out of their way to accommodate. It was also helpful that they easily switched to English when they conversed with us. The room was as advertised however there was a weird smell in the entry way and the walls were slightly scuffed and a small portion of the floor was warped. Overall I was pleased with the service and the location so I would stay again.

AccorHotels certified review
Jim O. Couples - 28/09/2017
« Very good »

Good hotel nice room clean and good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERNADETTE O., Thank you for your comment following your stay at ibis Paris Sacré Coeur. It was with great pleasure that I expressed my satisfaction to our team so that they are aware that their daily efforts help to meet your expectations and offer you an impeccable service. In the hope of welcoming you again, I beg you to believe, Dear Sir, in expressing my best feelings. Sandrine NERFIE Customer Experience Manager

AccorHotels certified review
Rainer S. Business - 27/09/2017
« I will not come back ! »

Room not nice at all, floor damaged. 2nd lift out of service. Breakfast was awful, no cups, no glasses, no orange juice, no eggs, ... just nothing left. Needed to ask if someone take care of the breakfast in the hotel. This was definitely my last stay in a Ibis hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAINER S., Thank you for taking the time to write to us following your stay at ibis Paris Sacré Cœur.   You have kept a mixed memory of your stay and you have rightly pointed out certain shortcomings, which we have seen, in the service that has been offered to you. We apologize for this inconvenience and would like to express our sincere apologies.   We attach great importance to correcting our mistakes to improve quality and your satisfaction. Your remarks are already transmitted to all our teams and we are working to ensure that our service becomes impeccable.   To show you our desire to maintain your confidence, we wish to offer you a bonus of 900 points on your Le Club Accorhotels card. Your testimony is all the more essential to us as you are part of our loyal and privileged clients, and we are sensitive to it. We hope that in spite of these annoyances, we will be able to continue, thanks to the improvements made, to count you among the clients of the hotels ibis.    Again, we thank you and hope to regain your confidence.   Best Regards, Sandrine NERFIE Customer Experience Client

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