Hotel - ibis Paris Sacre Coeur 18th
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Sacre Coeur 18th Hotel

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3.0/5 1,064 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WiFi in your room
  • Pets allowed 5  EUR
  • 100% non-smoking hotel

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Web corner
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 68 rooms
  • 100% non-smoking hotel
    • Data port in room
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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3.8/5 AccorHotels Rating Based on 2,511 reviews

Our guest reviews for ibis Paris Sacre Coeur 18th

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 1,064 reviews
AccorHotels certified review
Z M. Business - 16/06/2018
« Substandard quality, no service and utterly disappointing. »

my stay was of shock and horror. Firstly on check-in, the staff at the desk said she is off-duty and cannot check us in and we had to wait for the only other one staff member to return from the disposal of the garbage. The room quality was not of IBIS standard where I have stayed at many times all over the world. The bed was extremely uncomfortable where i had to remove the mattress and sleep on the floor. The bathroom was not maintained and the AIR CONDITIONING was not working. The nonworking A/C was complained off and I was informed this would be looked in to. Nothing was done and further reviews online show that this was complained about before. After two days the hot water did not work when I was in the shower and on informing the staff on duty who was sitting with a friend in the reception seating area, there was no apology or guarantee this was to be fixed. The breakfast was not stocked and the quality was shocking. Plates were not always available and the staff members were not helpful at all. I would suggest that IBIS and ACCOR remove itself from this hotel or do something about it. This hotel is a health hazard.

AccorHotels certified review
Fred W. Families - 14/06/2018
« Most miserable »

No air conditioning; Fan did not make any difference in plus 20 temperature

AccorHotels certified review
Giovana Families - 14/06/2018
« Good pick for the price »

Good location, breakfast and kind staff that helped us whenever we needed. The room was a little dirty and there could be a tea maker in the room.

TripAdvisor review
Friends getaway - 14/06/2018
« VERY BAD »

Total deception. In the hotel room the walls have fallen plaster.In the bathroom could not breathe with the smell of mold (rottenness ).The room he received had the bed cover used.In the cheese country you will receive a single cheese at breakfast. Ibis Sacre Coeur is not a 3 star hotel , you can name it HOSTEL, but you are offended the hostels in this case. I do not recommend this

AccorHotels certified review
Glen Couples - 12/06/2018
« Dissapointing »

Unfriendly staff that does not care about the guests needs. Customer service 0/10 The Aircon was not working in the room, when reported the answer was none of the A/C's are working in the hotel, Only few fans are available he said and they are being given to older people. Reception staff did not care about it really he simply said he did not have another solution for us and went back to typing on his computer. The night before our departure we asked if they would be able to book us a taxi to the airport, as we had to catch a flight early. The receptionist that night wrote it down and said it would be all booked. However when waiting in the morning for a taxi it did not show. When I asked the receptionist about it he called again only to be told there was not a driver for us available....there we were dissapointed and neglacted by this hotels staff once again. Very bad experience in this hotel. We are from Australia and are travelling around Europe, we will not be chosing Ibis again when booking our next hotels

AccorHotels certified review
Caroline M. Families - 11/06/2018
« Once again, I used this hotel for personal convenience but the condition of the rooms is very poor. »

This is the second time I have stayed in this hotel this year (luckily for only one night this time) and I found it to be ridiculously expensive for the standard of accommodation. This time the room was larger and higher up the building so I wasn't so annoyed by the people making a racket in the courtyard below, but in this room the drain on the shower was blocked so after a 2 minute shower the shower tray was overflowing and would have flooded the room if I had not turned the water off, although I had not really rinsed off the soap. The grout between the tiles was also black with mould. This hotel is badly in need of redecorating. Also, the weather was extremely hot and humid and apparently air conditioning has not been installed yet. The bed was however comfortable.

AccorHotels certified review
Leah Couples - 11/06/2018
« good location, price & breakfast »

We were happy with the hotel...the room and bathroom were fairly basic but we had everything we needed. They definitely need to replace the air conditioners, as ours didn't get cold at all. Luckily we could just open the windows and stayed cool enough. Maybe some more supervision in the breakfast room...the couple next to us stole so much food and put it in their bag so there wasn't much left for the rest of us. But overall, we would stay here again!

AccorHotels certified review
Rachel Friends - 10/06/2018
« The room was comfy and clean, and conveniently located to get to central Paris. »

The stay was pleasant. The air conditioning was not as efficient as it could be. Overall, staff were helpful. Being able to leave our baggage after check out made our last day in Paris easier.

TripAdvisor review
Couples - 07/06/2018
« Hot weekend with a gorgeous view! »

We were pleasantly surprised with a view of the eiffel tower! We had the option to pay extra for it when we were booking our room, chose not to, but seemed to be lucky enough to get one! Everyone was nice, patient to deal with my broken French and ready to translate into English when I didn't understand. The room itself was clean and great, slippers and bathrobe were given to us and made it all extra comfortable! The only issue we ran in to was that the air conditioning didn't seem to be capable of handling the not so typical heat of Paris. The lowest setting still made it too hot in our room to sleep in, luckily opening the window after midnight was suficient enough to solve that. The elevators could be a bit bigger, but given that we were only carrying a backpack, we had no issues with getting our luggage up. This was our second stay at this place, we are most certainly considering a third one!

AccorHotels certified review
Jorge Couples - 06/06/2018
« Dissatisfied »

The air condition of room ever work, we can not rest well in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., Thank you for taking the time to tell us about your experience at the ibis Paris Sacré-Coeur. I am really sorry that you experienced that A/C problem please allow me to express my sincerest apologies. Please be sure that we are taking the appropriate measures to fix the problem and prevent future occurrence. I'm hoping that you will give us the opportunity to better serve you in the near future. Sincerely, Daiana Community Manager

AccorHotels certified review
Liora K. Business - 05/06/2018
« Okay. Some employees charming. Others much less. »

I was upgraded one day after arrival as my room was inhabitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. I sincerely apologize for the room switch. We will improve the check-in moment. Be sure that this experience do not reflect the best of our hotel. Sincerely, Daiana - Community Manager

AccorHotels certified review
David A. M. A. Couples - 01/06/2018
« A Terrible Experience after changing rooms 3 times »

We did not stay because the reception clerk could not find us a satisfactory room after changing rooms 3 times and ending back in the original unsatisfactory room. Very disappointing as we stayed st this hotel some years ago and had a satisfactory room. If Accor charges us on our American Express card, we will immediately protest the charge.

AccorHotels certified review
Alfred L. Couples - 30/05/2018
« Happy to revisit »

We have stayed here many times before. Staff are very friendly and helpful. However, this time we thought our room (405) was in need of refurbishing. Decoration was shabby and in the bathroom it showed black mould, some damaged plaster and paint peeling from the bottom edge of the door. The platform of the walk-in shower was rather slippery when wet.

AccorHotels certified review
Anonymous Friends - 28/05/2018
« Very good »

Very friendly staff - Will stay in hotel when in Paris again

AccorHotels certified review
Ben R. Friends - 28/05/2018
« Good »

Views nice, hotel in easy location, staff nice and was nice to be able to take beer and snakes up to room as we had a balcony

AccorHotels certified review
L Friends - 28/05/2018

Good location but the elevator is way too small. We ended up walking up and down to our room as it was on the 2nd floor. Would not have wanted to have to do that on a higher floor.

AccorHotels certified review
Lee Couples - 28/05/2018
« Mrs »

Reception staff were extremely rude. We were left waiting at reception for 10 minutes when we arrived at the hotel. The lady on reception was at the desk when we arrived & left standing to talk to someone else. She was rude when asking us our name & was became very inpatient when she was unable to find us

AccorHotels certified review
G E. B. Families - 25/05/2018
« Great location clean and tidy, great staff »

Very good

AccorHotels certified review
Matthias Families - 23/05/2018
« Very friendly and helpful staff »

The Ibis staff in Sacre Coeur was exceptionally friendly and helpful. Rooms were clean and there are two Metro stations close to the hotel. We enjoyed our stay!

AccorHotels certified review
Mr Solo - 21/05/2018
« Nice but not perfect »

Had a lovely room with view of the Eiffel Tower. Clean room. Nice breakfast (although it seemed like the ham was frozen...). However, when I came back from a concert and asked for food to the clerk to bring back to my room, there was nothing left (or so he said) and I had to order from a delivery service. A shame for a brand offering 24h food and drink services to not have what’s on the menu at all !

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