Hotel - ibis Arles
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Ibis Hotel Hotel

ibis Arles Hotel

Rue Gerard GADIOT  CENTRE COMMERCIAL FOURCHON 
13200  ARLES
FRANCE

403 reviews
TripAdvisor Rating Based on 403 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Outdoor unheated pool
  • Clay tennis court  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day

Leisure and activities

  • Outdoor unheated pool
  • Clay tennis court  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 91 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 14 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Bouquet TV Canal+ and Canalsat
    • RJ 11 outlet
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 396 reviews

Our guest reviews for ibis Arles

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 403 reviews
AccorHotels certified review
The R. F. Couples - 29/08/2017
« Excellent staff »

From check in to check out the staff were friendly efficient and went out of their way to ensure our stay was a good one. Public areas were smart, welcoming, the outside pool area looked good, tempting us out there but time was short do we didn't get the opportunity to try it. The bedroom areas were tired and badly in need of refreshing. The room was smallish but adequate for our overnight stay. We booked the inclusive dinner bed and breakfast package as we were driving long distances and were very pleased with both dinner and breakfast. Loved the idea that I could cook my boiled eggs myself so I got them just right! Close to the city centre and even closer to supermarkets.

AccorHotels certified review
Anonymous Couples - 20/07/2017
« Below usual quality for an Ibis »

I am a full time traveler and have been through Asia, Europe, North & Central America. I prefer 2-3* hotels and have stayed in Ibis hotels on most of these continents. I travel with my pet (chihuahua) and it's been my "go to" brand not only because most properties allow pets but also because it offers a predictable standard of accomodation: not luxurious, but usually modern and comfortable, and located near but not inside the busy districts of cities. Suits me perfectly. This property fell below that standard on many levels. It was an old building that needs updating, a new coat of paint and more thorough cleaning at a minimum (carpets were threadbare & stained in hallways and there were cobwebs hanging in corners). The rooms were too small and not well equipped (not enough space for bags, no mini fridge, no hand towels). The pool was small and dirty. Dinner was the saving grace, both for food quality and service. We had the menu of the day and found it tasty and great value. Breakfast was less impressive, with an egg machine that didn't work properly and fruit past it's best date. Front desk service needs improvement. We asked for a bucket of ice, a fairly standard item in a motel, and were met initially with unsmiling silence. Assuming language was a barrier, I started to describe what I wanted to which I was curtly cut off with, "I know what it is. You can ask for ice at the bar" (which was directly adjacent!). When I said I needed a bucket to put the ice in also, he said "we don't have that". Ok then. Several other ordinary enquiries received the same level of response. The location is further from downtown than indicated on the website and in a less than appealing location at the nexus of several highways and amidst car repair facilities and box stores. This was the most expensive and least appealing Ibis I have ever stayed in. For the money, there are many better choices in Arles.

AccorHotels certified review
Maud Couples - 17/07/2017
« Great »

Good even if I found a bit expensive according the quality of the hotel

AccorHotels certified review
Matthew S. Business - 17/07/2017
« Mr »

Fine, nice people, Friendly

AccorHotels certified review
Garry W. Families - 28/06/2017
« Disappointing and not up to Ibis standard »

I booked a room in September 2016 for 5 nights on Accor website. On checking in the staff informed my Accor silver meant nothing! They pushed for me to buy a 90 euro business card. I was charged the walkin rate and not members rate. Room horrible, full of mosquitoes. Hair drier would not turn off. Staff fixed with sticky tape. Wall lights appeared to have scorched marks on ceiling. The bed side lamp shades were broken. The bath tub floor loose. Grab handle for bath too high almost on ceiling. One PowerPoint for the room, the TV deposited on the desk leaving little room to work. My foyer near lift had food scraps for 3 days. The dining room has a trip fall hazard. Security car park gate does not open as instructed and the car park and gardens in very poor state. This hotel needs proper management, repairs and staff trained to professional standard.

TripAdvisor review
Family - 26/06/2017
« Arles Adventure »

Really nice hotel within walking distance of centre of Arles (20 min) or short bus ride (bus stop around corner from hotel). Visited 3 years ago and the hotel has benefitted from refurbishment if pool area & new lift up to guest rooms.

AccorHotels certified review
Peter Friends - 23/06/2017
« Rooms as usual excellent but disappointng restaurant . »

The accommodation was very good. I stayed at the hotel a few years ago and found the restaurant in the evening to be excellent. This time it was very disappointing. The choice was limited and the option of a starter/ dessert + main dish offered no choice at all. Also prices have gone up considerably. We found the nearby Campanile offered a greater choice for a lower cost and was much better value.

AccorHotels certified review
Anonymous Families - 20/06/2017

The staff were really helpful and volunteered to speak English to help us.

AccorHotels certified review
Anonymous Couples - 04/05/2017

Generally OK but minor problems such as receptionist who was more interested in staring at his computer screen than serving us and the connecting door between our room and the next one which had been left open.

TripAdvisor review
Couples - 04/05/2017
« Nice hotel in a convenient location »

This hotel is conveniently located if travelling by car and wanting to visit Arles. The hotel is currently being refurbished, but this did not affect our stay. The breakfast was good, with a smaller breakfast available from 10 to midday, which was rather good over the weekend.

AccorHotels certified review
Anonymous Friends - 04/01/2017

The hotel assistants were very helpful at any moment and They made our stay very pleasant.

AccorHotels certified review
Anonymous Solo - 19/07/2016

Hotel under rénovation. Room needed refreshing. Construction matériels outsider Room.

AccorHotels certified review
Anonymous Couples - 19/07/2016

Very friendly and helpful staff at the reception. Room was comfortable and clean. Hotel very quiet and within walking distance from town centre.

AccorHotels certified review
Anonymous Business - 18/07/2016

Staff were very friendly, there was lots of construction going on in the building. But in general it was a more positive than negative experience

TripAdvisor review
Couples - 12/04/2016
« Stay in Arles »

We have enjoyed our visit to your hotel and we have appreciated its proximity to the Museum of Arles antiques, that has remarkable elements the roman times of Arles. The diner we had at the hotel was appreciated by the quality of the food.

TripAdvisor review
Marekgary Solo travel - 05/10/2015
« Ibis Arles »

I´m a frequent Accor user and have not big expectation from French hotels, but this was so far worst experience. Most probably saving mode, AC was off despite still very hot days on south of France. Rooms are really worn out, bathroom tiles were full of sand, I believe from some kind of cleaning agent. Shower holder damaged. Big spider webs on lights in room. Internet so so convenient, had to insert login always after not using phone/pc for a while. They charged breakfast on my bill without even asking I took some automatically. Check in was bit chaotic, welcome drink voucher printed on some scrap paper, does not look professional at all....

AccorHotels certified review
Anonymous Couples - 26/09/2015

As we have ccome to expect the hotel was clean and tidy. The restaurant dinner and breakfast were good. The staff helpful. Our only complaint was the mattress on the bed was saggy in the middle and I could feel the hard base underneath. A disappointment as we choose Ibis because the beds are always comfortable!!

AccorHotels certified review
Anonymous Friends - 20/09/2015

All the staff were very helpful and cheerful.The location was good for exploring 1. The Camargue...2 Pont du Gard...3 Avignon and Arles itself. We would stay here again.

TripAdvisor review
kkakurai2001 Family - 29/08/2015
« Pleasant stay »

The personell in the hotel, both at the reception and restaurant, were very friendly and helpful all the time. The room wasn’t the largest double room, but was clean and quiet and we, including two dogs, felt comfortable. It was a pity, that no laundry service was available at the hotel. But the ‘outdoor’ laundry station very near by solved the problem mostly.

TripAdvisor review
Anonymous Family - 30/06/2015
« My stay as Ibis Arles »

I would not stay here again. The staff were very friendly and helpful but the location was a little 'rough'. The building is in need of an update inside and out. At first glance I thought it was a Budget Ibis but I've stayed in better Budget hotels than this one.There is no lift so carrying luggage up 2-3 floors is a possibility. The evening meal in the restaurant was poor, not a great choice. Breakfast was OK but they ran out of croissants and had to bake some more, 5 more to be precise between 4 of us. Plenty of cake but the English don't tend to eat cake for breakfast! Overall this place is 'shabby' but not chic!

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