ibis Arles Hotel

TripAdvisor rating 3.5/5 453 reviews
ibis Arles
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Room 1

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Children's age
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

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  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Leisure and activities
  • Outdoor unheated pool
  • Clay tennis court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Arles

Rue Gerard GADIOT
CENTRE COMMERCIAL FOURCHON
13200
arles
france

Tel: +33490931674

Fax: (+33)4/90932603

Contact email

Check-in from 12h00

Check out up to 12h00

  • HOPITAL-PLAINE DE MONTMAJOUR :   2 JEREZ

  • PLAINE DE MONTMAJOUR-HOPITAL :   2 AURELIENNE

  • By plane

    MARSEILLE PROVENCE At 76km / 47.22 miles

  • By plane

    MONTPELLIER At 80km / 50 miles

  • By plane

    NIMES ARLES CAMARGUE At 15km / 9.32 miles

  • By car

    FOURCHON - NO.6 At 0.3km / 0.19 miles

  • By train

    ARLES At 2.5km / 1.55 miles

GPS :43.666381, 4.632915

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for 1 or 2 people

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

LE RESTAURANT

Type of cuisine: French

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to welcome you 7 days a week, 365 days a year, every night open at least 7 p.m. to 10:30 p.m.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Arles

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

655 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

453 reviews

Lovely visit.

Customer review rating 4.2/5

Jane B. Couples - 07/08/2019 AccorHotels review

We enjoyed our stay very much. Rooms were clean & breakfast good. Ibis hotels are good value for money when you are touring. Thank you

It was fine staff are very pleasant it's a good option for the Rencontres week

Customer review rating 4.2/5

Matthew S. Business - 08/07/2019 AccorHotels review

I was a bit disappointed with check in and check out: first the staff couldn't find my reservation (made in January!) then told me it was for three nights (it was for four). When I left I was asked to pay a bill of ca €75. This was for meals (which i hadn't ordered or eaten - this was eventually removed from the bill), then for Taxe de Sejour (this is fine and was expected) I also was asked to pay a fee described on my bill (Facture Numero 3718 06.07.19 ) as Pdj Individuelle €7.20 per day. this apparently a single occupancy charge. I don't mind this but I would like to pay this in advance or be told when checking in. Checking out was a very inconvenient time to have to have these conversation as I was in a hurry to get to the Rail Station. As aresult of the rush I think I left my phone charger in my room. which is extremely inconvenient

Good budget hotel+bed,shower,breakfast

Customer review rating 4.2/5

C.'s Couples - 09/03/2019 AccorHotels review

+ Bed,Shower,Breakfast (Including fresh ground coffee),€70 including breakfast=OK,Staff Friendly. - Rooms very small,Rooms a bit out dated,TV no English.

Satisfied

Customer review rating 4.2/5

Zoran M. Business - 22/12/2018 AccorHotels review

Room cleanness, restaurant, hotel position, service, personnel, all was very good. Only issue that I could lament is service for payment with credit cards. I found that it fails frequently with VISA and/or Master card, regardless. Several times cards were rejected even though all was OK with them. I've even double checked with the bank, and according to rejected transaction reports, cards provider concluded that rejections were due to unreliable communication between POS and banks. It would be therefore good if somehow this glitch get attended and fixed. Best regards Zoran M.

Safe pair of hands

Customer review rating 4.2/5

David K. Couples - 10/10/2018 AccorHotels review

No frills, nothing to complain about except the lack of fresh coffee, instant does not count!

A good two night stay

TripAdvisor rating 3.5/5

suet385 Couples - 07/10/2018 TripAdvisor review

A good standard Ibis with a lovely breakfast and pool.Staff friendly and helpful.Welcome drink(s) good, and bar service spot on.Large free car park.Easy walking distance to KFC / Mcd and a LidiEnjoyed our stay and will return if in area.

Customer review rating 4.2/5

Anonymous Families - 03/09/2018 AccorHotels review

Ensemble correct

A Great Hotel and Pool

Customer review rating 4.2/5

Douglas M. Couples - 11/08/2018 AccorHotels review

The hotel and pool and carpark are all great, plus the staff are excellent. Not far to the old city by foot or drive as parking is easy. We enjoyed our stay immensely.

Third time here... but also the last time

TripAdvisor rating 3.5/5

jwj599 Couples - 10/07/2018 TripAdvisor review

This is the third time we visit this hotel in the last years (always during the rencontres), upon arrival (pre-paid and booked at the accorhotels site) we were told that breakfast was not includedin our booking... showing our reservation where it was clearly stated this solved that problem. As silver member, we didn't get our welcome drink voucher (not that we felt very welcome at all so that matches the experience). Breakfast, bed and bar/restaurant staff are all very competent, friendly and service minded. No complaints at all, but the rooms... they really need a general overhaul asap (the elevator installation was a nice start, but it seems that was all being renovated), rooms have dirty carpets, stains on all walls, screws and nails sticking out from bedside lamps, wall etc. Cracks on the desk, in general worth 1 star maximum. Asking for a late checkout (again, as silver member) was possible until 1.00 pm as the hotel was quite full. Not a real late checkout but full is full so understandable. Too bad, that when checking that I was able to book at least 3 rooms for the same day arrival so full is not-so-full but we decided anyway to leave earlier instead of discussing this anymore. Upon checkout: wrong bar charges... no surprise as the person manning the bar at night just makes notes and apparently they enter charges the next day.. with errors. After this was solved we left... the night before our stay we stayed in the Ibis Budget/Styles Palais de Congres in Arles as this Ibis had to place.. to be honest: it's much better with reception staff more competent. I ma happy that all our Accorhotel experiences in general are good and that this is an exception, but management should make changes.

Overnight stay in Arles

TripAdvisor rating 3.5/5

Trip280287 Couples - 09/07/2018 TripAdvisor review

This was our first trip to Arles so fist time we stayed at this hotel. As usual for an IBIS the hotel was very welcoming and the room was clean and tidy with a new comfortable bed. Food was good and well priced and even though we did not use it had a clean and tidy outdoor area with swimming pool. Only criticism was the walk to the centre of Alres from the hotel was a long way especially as the temperature was very high.

Friendly staff

Customer review rating 4.2/5

Anonymous Solo - 01/07/2018 AccorHotels review

All of the staff at the hotel were helpful and friendly from check-in to dining to the housekeeping.

The Room was very nice and clean, staff were helpful.

Customer review rating 4.2/5

Derek Couples - 15/06/2018 AccorHotels review

We choose IBIS hotels because we know what we are going to get, a nice room and bed. We had a meal in the restaurant as we arrived late and the menu was ok for me but my wife is vegatarian but eats fish and there was hardly anything she could eat and ended up with two starters as a main meal, so i think the menu needs looking at for a more wider choice.

Room was fine, restaurant not so good

Customer review rating 4.2/5

Peter B. Couples - 11/06/2018 AccorHotels review

The room facilities were quite acceptable. Unfortunately, the restaurant was not so good. Only one vegetarian starter choice and no main vegetarian course. Service was extremely slow (30 minutes wait from main course to dessert) though here was only one member of staff who was working hard to keep up. Breakfast was confusing with items in different places needing a search to find them.

Not as good as it could have been.

Customer review rating 4.2/5

Anonymous Couples - 29/09/2017 AccorHotels review

First of all the room was so small there was not room for a suitcase of any size. We were unable to sleep because our room was full of mosquitoes. At 1.30 am we asked reception for some fly spray but none was available. We were told that as we were in the Camargue we had to expect a lot of mosquitoes, but much could be done to help. Fly screens at the window or even just a net curtain would certainly help. We were given some insect repellent to use which may have helped a bit.

Room and staff were fine, dining was a disappointment

Customer review rating 4.2/5

Peter B. Couples - 18/09/2017 AccorHotels review

Reception was problem-free, room was perfectly acceptable. Unfortunately, a large group using the restaurant at the same time as us meant that our food was delayed and cold when it arrived. My meal had to be returned to be reheated, though, even then, it was not as it should be. My wife's was lukewarm. Not the standard that we have come to expect at this hotel.

Excellent staff

Customer review rating 4.2/5

The R. F. Couples - 29/08/2017 AccorHotels review

From check in to check out the staff were friendly efficient and went out of their way to ensure our stay was a good one. Public areas were smart, welcoming, the outside pool area looked good, tempting us out there but time was short do we didn't get the opportunity to try it. The bedroom areas were tired and badly in need of refreshing. The room was smallish but adequate for our overnight stay. We booked the inclusive dinner bed and breakfast package as we were driving long distances and were very pleased with both dinner and breakfast. Loved the idea that I could cook my boiled eggs myself so I got them just right! Close to the city centre and even closer to supermarkets.

Below usual quality for an Ibis

Customer review rating 4.2/5

Anonymous Couples - 20/07/2017 AccorHotels review

I am a full time traveler and have been through Asia, Europe, North & Central America. I prefer 2-3* hotels and have stayed in Ibis hotels on most of these continents. I travel with my pet (chihuahua) and it's been my "go to" brand not only because most properties allow pets but also because it offers a predictable standard of accomodation: not luxurious, but usually modern and comfortable, and located near but not inside the busy districts of cities. Suits me perfectly. This property fell below that standard on many levels. It was an old building that needs updating, a new coat of paint and more thorough cleaning at a minimum (carpets were threadbare & stained in hallways and there were cobwebs hanging in corners). The rooms were too small and not well equipped (not enough space for bags, no mini fridge, no hand towels). The pool was small and dirty. Dinner was the saving grace, both for food quality and service. We had the menu of the day and found it tasty and great value. Breakfast was less impressive, with an egg machine that didn't work properly and fruit past it's best date. Front desk service needs improvement. We asked for a bucket of ice, a fairly standard item in a motel, and were met initially with unsmiling silence. Assuming language was a barrier, I started to describe what I wanted to which I was curtly cut off with, "I know what it is. You can ask for ice at the bar" (which was directly adjacent!). When I said I needed a bucket to put the ice in also, he said "we don't have that". Ok then. Several other ordinary enquiries received the same level of response. The location is further from downtown than indicated on the website and in a less than appealing location at the nexus of several highways and amidst car repair facilities and box stores. This was the most expensive and least appealing Ibis I have ever stayed in. For the money, there are many better choices in Arles.

Great

Customer review rating 4.2/5

Maud Couples - 17/07/2017 AccorHotels review

Good even if I found a bit expensive according the quality of the hotel

Mr

Customer review rating 4.2/5

Matthew S. Business - 17/07/2017 AccorHotels review

Fine, nice people, Friendly

Disappointing and not up to Ibis standard

Customer review rating 4.2/5

Garry W. Families - 28/06/2017 AccorHotels review

I booked a room in September 2016 for 5 nights on Accor website. On checking in the staff informed my Accor silver meant nothing! They pushed for me to buy a 90 euro business card. I was charged the walkin rate and not members rate. Room horrible, full of mosquitoes. Hair drier would not turn off. Staff fixed with sticky tape. Wall lights appeared to have scorched marks on ceiling. The bed side lamp shades were broken. The bath tub floor loose. Grab handle for bath too high almost on ceiling. One PowerPoint for the room, the TV deposited on the desk leaving little room to work. My foyer near lift had food scraps for 3 days. The dining room has a trip fall hazard. Security car park gate does not open as instructed and the car park and gardens in very poor state. This hotel needs proper management, repairs and staff trained to professional standard.

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