Hotel - ibis Chartres Ouest Luce
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Chartres Ouest Luce Hotel

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4.0/5 574 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Air conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 71 rooms
  • 64 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,432 reviews

Our guest reviews for ibis Chartres Ouest Luce

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 574 reviews
AccorHotels certified review
Peter Families - 04/02/2018
« As usual comftable and met our expectations from past experience staying several times at this hotel »

Very comfortable room and ready willingness to accommodate our dog and cat. We were informed in advance that the restuarant would be closed, so we’re able to prepare by bringing our own food but were willingly allowed to use a table in the restaurant and the staff even offered us the use of plates and cutlery. As always the staff were very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for this nice fedbacks. It's always a pleasure to see our customers had a great stay in our hotel. Unfortunately our restaurant was closed during this period but we still had a snack service 24h/24h. I'm happy to see everything was alright during your stay. I hope to see you again soon, sincerely, Charlotte Segrétain, executive assistant

AccorHotels certified review
Christopher. Solo - 30/01/2018
« Restaurant closed »

This is better than many other Ibis hotels which is why I go a little out of my way to use it. I booked the evening meal with the room and received an email 2 weeks before arriving that the restaurant would be closed that evening. An immediate refund of the cost of dinner would have been appropriate. Whilst there, I learned that the restaurant is closed Fridays and Saturdays throughout January and February. The hotel is quiet then and therefore understandable but why take my booking and my money knowing it was under false pretensions. Well, Ibis Luce, you may just have lost a client.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, thank you for taking the time to comment. Unfortunately our restaurant was closed during this period. But like you said we called and send a mail to every customers to tell them before their stay. And as I can see we did refund you the day of your reservation for your dinner, so we didnt' take your money as we did the refund . I stay at your disposal if you need to talk about further. Sincerely, Charlotte Segrétain, executive assistant

AccorHotels certified review
Brian S. Couples - 16/01/2018
« Friendly and helpful staff »

A warm and friendly welcome on arrival and help in choosing meals in restaurant. As always an enjoyable stay at this particular Ibis hotel.

AccorHotels certified review
Richard Couples - 06/01/2018
« Ideal stopover »

From booking to checking out everything went smoothly and we had an enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for this good comment. It's with pleasure I can see you did enjoy your stay in our hotel. It's always a pleasure to have good fedbacks from our customers. hopefully to see you again soon, sincerely Charlotte Segrétain, executive's assistant

TripAdvisor review
Couples - 04/01/2018
« New YEar's Eve at Ouest Luce »

YHe hotel was clean and the concierge was welcoming. BUT on New Year's EVe there waas no restaurant service available and this was not clear o the web site . I had suspected this would be the case but it shoiuld have been clear Otherwise all was good.

Our hotel has responded to the review
Our hotel has responded to the review

Hello,We very much appreciate your comments regarding your stay at tour hotel. It is always a pleasure to receive positive feedbacks. I will share your comments with our team. Indeed, our restaurant was closed, like every year at this period. We did send a mail/ called, every customers before they arrived. I'm sorry if you haven't been informed before your stay, it was probably an oversight from us. Sorry again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Segrétain, executive's assistant

AccorHotels certified review
Graham S. Solo - 31/12/2017
« Disappointed »

Have stayed here several times before when heading to the Languedoc region and the hotel always satisfactory. This stay very poor other than the receptionist who was very good the hotel rooms looking dated and tatty. My room had an odour of damp and stake tobacco and seemed shabby. I was also annoyed to find the restaurant closed (which I was not forewarned about). I will look for somewhere new in future. Most disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, I am sorry to note that your stay did not happen in the best possible conditions. Indeed, you had the room 16, which is a non-smoking room. We are sorry that the non respect of some guests may have hurt your quality of sleep. We have a reception open 24h / 24h it should have been reported, we would have change the room with pleasure and in the shortest time. Regarding our restoration, indeed every year at the same time we close our restaurant. We sent an email to our customers to warn them upstream that despite our restaurant is closed we always offer snacks 24/24 with (plate of cold cuts, croque monsieur, risotto, duck pie ....) hope to see you again in our establishment to show you our quality of service and accommodation as a whole. Sincerely, Charlotte Segrétain, assistant of manager.

AccorHotels certified review
John O. Families - 30/12/2017
« Rooms were good, shame that the restaurant was shut. »

We have stayed at this hotel a few times now and have always been pleased with the rooms and the attitude of the staff. Having booked this last visit several weeks ago, we looked forward to stopping over on our journey back home to England. On the 20th December I received an email from Ibis to advise us that you were pleased to inform me that the restaurant would be shut, not the news that I was pleased to receive! We therefore had to change our schedule to allow enough time to arrive and find somewhere else to drive to for a meal. At the time of booking there was no mention of the restaurant and the bar being closed or we would have found a suitable alternative. This is not at all that we expect. Regards John O.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for taking the time to comment . I'm happy to see you had a good stay in our hotel but I'm sorry to learn that you were disapointed that our restaurant were closed. In fact, every year at this same period we shut it down and we send a mail to all our customers to advertise it . and as send in the email we still have a snack open 24h-24h wityh choices like (risotto, assiette de fromage et carcuterie, lasagne bolognaise, parmentier de canard, micuit au chocolat, gauffre...) I stay at your disposael for more informations. I really hope to see you again, like that you could taste our new winter card for 2018. Sincerelly, Charlotte Seégrétain, executive's assistant

AccorHotels certified review
Bt Families - 18/12/2017
« Good overnight stopover »

Third time we have stayed in this Ibis. We found it much better this time. Room small but comfortable,warm and quiet and had been updated .

Our hotel has responded to the review
Our hotel has responded to the review

Hello, I am very pleased to see the excellent rating you give us, and I thank you for that. It's always a great reward to see our customers happy with their stays. Hoping that our establishment will remain a stage during your next chartrain visit. Sincerely, Charlotte Segrétain, Executive Assistant at the Ibis Chartres Ouest Lucé hotel.

TripAdvisor review
H-C-Mindy Couples - 18/12/2017
« Stopover »

The ideal break point for a long trip south. Convenient to the ring road with secure parkingand with own restaurant and bar and supermarket with filling station one minute away en route.. What else do you need?

Our hotel has responded to the review
Our hotel has responded to the review

hello, thank you very much for this nice fedbacks. It's a real pleasure to see you did enjoy your stay in our hotel. like you said our hotel is strategically situed, at only 5 minutes by walking to the supermarket and to the gas station and only 10 minutes by car to the center. I really hope to see you again maybe during your next trip in the region. Sincerely, Charlotte Segrétain, executive assistant.

AccorHotels certified review
M T. Couples - 16/12/2017
« Mr M T. »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Hello, I am very pleased to see the excellent rating you give us, and I thank you for that. It's always a great reward to see our customers happy with their stays. Hoping that our establishment will remain a stage during your next chartrain visit. Sincerely, Charlotte Segrétain, Executive Assistant at the Ibis Chartres Ouest Lucé hotel.

TripAdvisor review
Solo travel - 15/12/2017
« Overnight stop »

Excellent hotel. Staff very good. Lady on reception friendly and professional. Young man running restaurant the same. Both clearly cared about the service they were providing. Nice bar and restaurant . Guest room very clean and comfortable. Also good secure parking. Good easy access from main road routes. Nothing to find fault with.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, thank you for this nice comment. Our team is really concerned about the well being of our customers. I'm happy to see you did saw that my team really cared about you and your stay. The well being of our customers and as well as their safety and comfort is really important for us. It will be a real pleasure to see you again in our hotel. Sincerely, Charlotte Segrétain, executive assistant.

AccorHotels certified review
Kevin W. Solo - 14/12/2017
« Great hotel. »

Had an overnight stop. Staff who met me at reception and in the restaurant were excellent. Friendly effecient and interested in the service they were providing. All parts of the hotel very clean and well presented. Had a very nice meal in the restaurant. My room again very clean and comfortable. Will be staying here again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, I am very pleased to see the excellent rating you give us, and I thank you for that. It's always a great reward to see our customers happy with their stays. Hoping that our establishment will remain a stage during your next chartrain visit. Sincerely, Charlotte Segrétain, Executive Assistant at the Ibis Chartres Ouest Lucé hotel.

AccorHotels certified review
Hans G. Couples - 19/11/2017
« Stop-over in Chartres. »

It was for the first time we booked a stay in the village of Chartres and also in this hotel. The staff at the reception was very friendly and helpful, it was a bit like coming home. The other morning we used the service from the Breakfast Buffet, who has nothing to complain about. We got a very good ad quiet night in this hotel. And who gives the hotel a more value is the closed carpark who is for free for the clients. We will certainly come back for to stay there and take some time for the visit of the city of Chartres.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, I am very pleased to see the excellent rating you give us, and I thank you for that. It's always a great reward to see our customers happy with their stays. Hoping that our establishment will remain a stage during your next visit to Chartres. Sincerely, Charlotte Segrétain, Executive Assistant at the Ibis Chartres Ouest Lucé Hotel

AccorHotels certified review
Janet Couples - 14/11/2017
« A comfortalbe overnight stay. »

Have stayed here lots of times before on our way south. a comfortable friendly hotel at a good price. you can get in to Chartres easily but it is a quieter hotel than the town centre ones, and cheaper! Excellent breakfast and good beds.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, I am very pleased to see the excellent rating you give us, and I thank you for that. It's always a great reward to see our customers happy with their stays. Hoping that our establishment will remain a stage during your next visit in Chartres. Sincerely, Charlotte Segrétain, Executive Assistant at the Ibis Chartres Ouest Lucé hotel.

TripAdvisor review
Couples - 14/11/2017
« Travelling couth »

A good hotel for use when visiting Chartres, it's quiet, or travelling South. Clean, comfortable bed, pleasant, helpful staff. Very good breakfast. Dinner menu was in English but better to use the French one as waiter couldn't read the English one, and we could have read the French one, so a bit of a muddle and we got too much food!

Our hotel has responded to the review
Our hotel has responded to the review

Hello, thanks for taking the time to comment. It's with a great pleasure I can see you did enjoy your stay, our breakfast and your diner at our restaurant. Indeed, not all our team speak English, but they really tries to improve with our English's customers. It will be with pleasure the next time, we start the begining of the meal in French and the other half in English( the best of both world) Hopefully to see you again in our hotel, during your next visit in our region. Sincerely, Charlotte Segrétain, assitant of manager.

AccorHotels certified review
Jakey Couples - 10/11/2017
« good hotel, welcoming staff »

We have stayed at this hotel several times now and it suits our needs. The rooms are clean, beds comfortable, the staff welcoming, food good and bringing our dog with us is not a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, thank you very much for taking the time to give your opinion on our hotel. I am pleased to say that you enjoyed your stay with us, and I will not fail to share this with our teams. We look forward to seeing you again very soon, and wish you all the best. Yours sincerely, Charlotte Segrétain, Executive Assistant at the Ibis Chartres Ouest Lucé hotel.

AccorHotels certified review
Virginia Families - 09/11/2017
« Easy to find with friendly service »

Stopped off on our way home from Calais. Easy to find hotel with secured parking. Friendly welcome, even for the dog, and a comfortable room with everything you need including a hairdryer. very good breakfast with not just continental selection but also cereal, ham, eggs, cheese. We will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, thank you very much for taking the time to give your opinion on our hotel. I am pleased to say that you enjoyed your stay with us, and I will not fail to share this with our teams. We look forward to seeing you again very soon, and wish you all the best. Yours sincerely, Charlotte Segrétain, Executive Assistant at the Ibis Chartres Ouest Lucé hotel.

TripAdvisor review
VirginiaClarePP Family - 08/11/2017
« Easy to find, friendly service, comfortable room »

We found the hotel very easy to find and liked that the car park is gated at night. Very friendly service and recommended restaurant in Chartres old centre (about 35 mins walk) was very good at decent prices. The room had all we needed - clean with comfortable beds. Very good, plentiful breakfast with the normal baguette and pastries as well as cereal, juice, eggs, ham and cheese. Will use again.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, I am very pleased to see the excellent rating you give us, and I thank you for that. It's always a great reward to see our customers happy with their stays. We are happy that you did enjoy your meal at Chartres. Our Reception, most of them are from the region so they know some really good restaurants. I'm happy to see my team was able to help for your diner. Hoping that our establishment will remain a stage during your next visit to Chartres. Sincerely, Charlotte Segrétain, Executive Assistant at the Ibis Chartres Ouest Lucé hotel.

AccorHotels certified review
Paul Couples - 28/10/2017
« easy comfortable stay »

Pleasant staff, easy to find, small but pleasantly decorated room

Our hotel has responded to the review
Our hotel has responded to the review

Hello, I am very pleased to see the excellent rating you give us, and I thank you for that. It's always a great reward to see our customers happy with their stays. Hoping that our establishment will remain a stage during your next visit to Chartres. Sincerely, Charlotte Segrétain, Executive Assistant at the Ibis Chartres Ouest Lucé hotel.

AccorHotels certified review
Michaelw Business - 23/10/2017
« IBIS Luce. Always great »

Excellent. Friendly service good food and quiet location. I particularly like that even though the staff speak English they let me have a go in myreasonable French and only correct or assist when needed.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, I am very pleased to see the excellent rating you give us, and I thank you for that. It's always a great reward to see our customers happy with their stays. Hoping that our establishment will remain a stage during your next visit to Chartres. Sincerely, Charlotte Segrétain, Executive Assistant at the Ibis Chartres Ouest Lucé hotel.

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