Hotel - Mercure Hotel Bonn Hardtberg
Mercure Hotel Mercure Hotel

Mercure Hotel Bonn Hardtberg

4.0/5 1,069 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Well-being  (Nearby)
    • Sauna (Nearby)
    • Solarium (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-23:00
    • Opening hours : Week-end 06:00-23:00
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

In the 4-star Mercure Hotel Bonn Hardtberg, you can choose between comfortable Standard and Superior Rooms or the large Junior Suites. We can accommodate people with reduced mobility in our specially equipped rooms. Many of our 142 rooms have WIFI.One child aged up to 12 years can sleep in their parents' room free of charge. You can book a second room for your child aged up to 16 at a 50% discount; please ask for terms and conditions. Your pet is also welcome to stay (charge of EUR 10/night).

  • 142 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 11 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 137 reviews

Our guest reviews for Mercure Hotel Bonn Hardtberg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,069 reviews
Family - 14/08/2018 TripAdvisor review
« Family Holiday »

Had a recent 4 night stay at the hotel,which was in an easy to find location,staff were very friendly and helpful,rooms were clean and tidy,evening meals could maybe have had more choice,but the choices in the buffet breakfast were plenty,outside pool was adequate for a swim and relax by,the only off putting bit was to be charged 8 euros per night of our stay for parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavinm809, thank you very much for you nice Review we are happy that we could make your stay enjoyable. We all wish you a wonderful weekend. Best regards from Bonn Sandra Zörner Reservation

anto502 Family - 02/08/2018 TripAdvisor review
« Air conditioning not OK »

It was too cold in the room, the air conditioning cannot be adjusted at all !! I have complained at the reception but no body help me. They said the air conditioning is automatic for the whole hotel and is running automatically. Outside was more than 30°C. and inside it was very cold, it felt like less than 15°C. Too cold for normal sleeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your open words. Unfortunately, we have no air conditioning in the trooms but only a recirculation system. This is running at full speed. Only at an outside temperature of 38 degrees we could cool down here little cooling. Have a nice time.

Business - 27/06/2018 TripAdvisor review
« Bonn Hardtberg »

Hotel lies outside of Bonn but is reachable via bus. The rooms are OK but the staff were very friendly and helpful. Breakfast buffet is fine and I felt very much at home. A good night's sleep was easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Penor, we would like to thank you for your nice Review. We hope to welcome you again in Bonn. Many Wishes from Hardtberg Sandra Zörner Reservation

Friends getaway - 20/09/2017 TripAdvisor review
« Not great. »

Food was ok but menu choice was dreadful so ended up eating the same thing 2 nights running. Maid woke me up both mornings by hoovering outside my door at 0630. Bedding was the thinnest, lightest duvet I have ever used. Hotel was clean and staff were pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mewhowenthonholiday, thanks a lot for your feedback, we are sorry that we haven't been able to meet all your expectations regarding bedding and meals in the restaurant. We are wondering about the maids who woke you up at 06:30h, our maids are starting earliest at 07:30h. It would be helpful for us to know your period of stay to check. Please don't hesitate to contact me directly by mail jo.dahmen@gchhotelgroup.com. I'll come back to you as soon as I have the outcome. Best regards from Bonn Jo Dahmen

Family - 05/09/2017 TripAdvisor review
« Great for trips on the road »

We stayed for one night. The hotel is easy to reach by car, there is ample parking for a small fee. Restaurants and small shops are within easy walking distance. Room was very clean and the furniture was new. Staff was very polite and courteous. Pleasant surroundings. The hotel restaurant is on the expensive side but there are alternatives in town close by. Overall, very nice place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter2712, thanks a lot for your review. We are pleased that you and your family enjoyed your stay with us. We will be happy to welcome you again on one of your next trips to bonn. Have a pleasant start in the coming week. Best regards from Bonn Jo Dahmen

ChristianH5198 Friends getaway - 07/06/2017 TripAdvisor review
« Good hotel »

I stayed at this hotel whilst spending a weekend at the Nurburgring. The staff were very friendly both at reception and in the restaurant. Food was good quality and reasonably priced. My only criticism of the hotel is with the rooms. We were staying in suites which were large rooms with a lot of empty space in the middle. Selection in the minibar was not as good as other Mercure hotels in Germany. Noise from other rooms and the corridor was very disruptive and not good for this standard of hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian H., thanks a lot for your evaluation of our services. We are pleased to hear that you liked the friendliness of our staff and the quality of the food. Your hints regarding the suite are important for us and will be implemented in the redecoration plans we are working on. We hope you had a great time at the Nurburgring an will be happy to welcome you again. Have a pleasant weekend!! Jo Dahmen & team

garycA655CQ Couples - 13/03/2017 TripAdvisor review
« Just a nice place to stay »

In some ways this is a typical Mercure hotel but it's location makes it just that bit different as it is within walking distance (up to 20 minutes) of a whole variety of eateries. The closest, a lovely family-run Italian, is less than 10 minutes away. If that is closed there are a few more hostelries within another 5 minutes' walk, though we did not frequent them. Go in the other direction and within 20 minutes you have marched past a nice Chinese restaurant and hit street full of choice to eat. Breakfast is good and often included in the price, which is not the case at all Mercure hotels. The only negative is that parking is no longer free but that seems to be a disappointing change of Mercure policy which I think they should re-think. That said, there is ample on-street parking in the streets near the hotel, so that softens the annoyance at that policy!

Our hotel has responded to the review
Our hotel has responded to the review

Dear garycA655CQ, thanks a lot for your feedback, we are pleased to hear that you enjoyed our buffet breakfast. Due to new tax regulations we are bound to charge for parking extra on our premises. We would be pleased to welcome you again and wish all the best for the new week! Jo Dahmen

Family - 06/04/2016 TripAdvisor review
« Not 4 Star »

This hotel is too grotty to be a 4 star. Key points of disappointment - 1. Staff smoking at the door upon arrival 2. Bathrooms tired in both rooms with mold in the silicon 3. Carpets and walls dirty/damaged 4. Windows on 3rd floor opened wide, not good with 3 young children Overall - staff OK good nights sleep, just not up to to standard with decor / safety. Should be 3 Star. Would not choose this one again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest thank you for the review of your stay at the Mercure Hotel Bonn Hotel. We regret that we were not able to meet your expectations. We would like to thank you for staying with us and we hope to have another chance of hosting you again should your travels bring you back to Bonn. We wish you a nice time.

Business - 28/03/2016 TripAdvisor review
« Disappointment »

We stayed for 1 night, and it's probably the worst Mercure hotel I ever stayed at. All the facilities are old and in need of renovation. No mini bar, coffee, tea (equipment), or drinking water in the room. The receptionists don't really take care of the customers; did not ask if we enjoy the stay. They are not helpful either as they don't know the UNESCO world heritage in their area. However, the breakfast is abundant and the waitress is very nice and smiley.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest thank you for the review of your stay at the Mercure Hotel Bonn Hotel. We regret that we were not able to meet your expectations. We would like to thank you for staying with us and we hope to have another chance of hosting you again should your travels bring you back to Bonn. We wish you a nice time. Have a nice weekend.

Michael B Solo travel - 06/10/2014 TripAdvisor review
« Quiet Hotel »

The hotel is in a quiet outskirt of Bonn, easily accessible by car. The room was very nice, roomy and clean. WiFi was fast and connectivity easy. The service was excellent, a special thanks goes to the team at the bar who prepared me a "Winzerplatte" very late in the evening! Breakfast buffet was also great with a huge selection; upon request I was served an Espresso instead of regular coffee. The only critic I found was the quality of the bed: the mattress was very soft so I felt like lying in a hammock. Nevertheless I had a good night's sleep. I would go back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, thank you very much for the nice comments. We also will give your feedback to our collegues. We wish you a nice time and hope you will come back in the future! With best wishes T. Pause

jsweeneyuk Couples - 25/08/2014 TripAdvisor review
« Good, stress free overnight stay. »

The hotel was excellent for our purposes. We were just staying overnight and the Sat Nav guided us efficiently.The room had space, comfort and a good bathroom. We were able to enjoy a good meal in the restaurant, a comfortable sleep and the buffet breakfast was superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thanks a lot for your time you spent in rating our services and your positive Feedback regarding your stay in August. We would like to wish you all the best for 2015 and be pleased to welcome you again during your next stay in our region. With best regards from Bonn. Your team of the Mercure Bonn Hardtberg

Kajde Couples - 26/07/2014 TripAdvisor review
« Almost in the park »

Quiet location in the middle of garden and trees. A little noise from the construction site next house. Small pool and bar in the garden. Free parking, no minibar, good AC and large room. Staff, reception and restaurant, not professionals, maybe on their holidays. Food was good and also the breakfast. About 8 kms to Bonn downtown so easier with your own car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for the review of your stay at the Mercure Hotel Bonn Hotel.We regret that we were not able to meet your expectations.We would like to thank you for staying with us and we hope to have another chance of hosting you again should your travels bring you back to Bonn. C. Eberth

Dn P. Families - 25/02/2014 AccorHotels certified review
« Adequate but in need up updating »

Used hotel as overnight stop off. The reception area is very nice, but rooms lack atmosphere and are in need a updating. Comfortable bed/bedding and room temparature. Food in restaurant expensive. Lobby /reception area very nice, rooms less so. OK, but in need of updating. Good for overnight stop over, but quite far from our main route. Only used reception/check in, which was fine

Eric L Business - 29/11/2013 TripAdvisor review
« Quiet and relaxing stay in Bonn »

Hotel is very well located for those who are looking for a direct connection to the ministries area but is a bit isolated from the city centre.Very quiet hotel. Rooms are top. Personnel is really friendly and efficient. Breakfast was great. One minor point was the (free) internet connection available in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for giving us a short review concerning your stay in our hotel. We are glad to read that your enjoyed your stay and hotpe to welcome you again. Best regards Stephanie Cauvert

Revi Couples - 26/11/2013 AccorHotels certified review
« Very good service »

Good Service, good breakfast, very friendly employees, very tidy.

Sally P Business - 05/11/2013 TripAdvisor review
« Perfectly OK for one night stay »

I chose the hotel for its proximity to the office I was visiting on the recommendation of my German colleagues. It was clean and comfortable with helpful staff. However, the lift was dreadfully slow! The hotel restaurant served excellent food but lacked ambience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for the positive review of the Mercure Hotel Bonn Hotel. We are very pleased that you enjoyed your stay in our hotel and it would give us a great pleasure to welcome you back at the Mercure Hotel Bonn Hardtberg. Sincerely, Lisa Janke Sales Manager

Kathleen B Couples - 22/09/2013 TripAdvisor review
« not impressed »

Not impressed with the road entrance to the hotel - difficult for cars to pass. No connection to garage from hotel lift. Selection on dinner menu was poor. The breakfast was poor for the price and the boiling water for making tea was only luke warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review. We're very sorry that you were not happy with our house. This is not the standard of our hotel. We would be pleased to be able to convince you and it would give us a great pleasure to welcome you back at the Mercure Hotel Bonn Hardtberg. Sincerely, Lisa Janke Sales Manager

Dj 18/09/2013 AccorHotels certified review

Good hotel very friendly and helpful staff. Great staff. Limited twin room options lots of doubles. Could do with a slight renovation/refresh. No newspapers in reception apart from 4 different German language prints, any possibility of international herald tribune?. The elevator is the slowest I have ever used!. Bonn hardtberg closes early!. For the price the hotel was fine.

Eindvijand Business - 16/09/2013 TripAdvisor review
« Good service, but a bit old-fashioned and not so well-located »

First of all, I booked the Mercure Bonn Hardtberg because all the hotels in Cologne (where I actually had all of my appointments) were fully booked or scandalously overpriced because of a garden fair. As such, the location wasn't ideal for me, although it has to be said that the drive to Cologne wasn't too bad. Service at the reception and the restaurant was good, up to the usual high Mercure standard. There is ample parking space and the hotel is easy to reach, just off a Autobahn exit. You'll have to resign yourself to eating at the hotel restaurant, though, because there is nothing in the area except a fast-food restaurant two streets down. The restaurant was a bit of a letdown. While the dishes I ordered were well-prepared I found the variety lacking. I could only choose from some salads, a few schnitzel varieties and a dessert or two. I expect more from a Mercure. The breakfast buffet was good, as expected when staying at Mercure. The room itself was big, with a nice desk and a good two-person bed if a bit old-fashioned. The refurb can't really hide the age of the hotel. This is especially apparent in the bathroom. The lift too had seen better days. Luckily I was only staying on the second floor so I could take the stairs. The free WiFi worked well, which is essential for a business traveler.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for the review of the Mercure Hotel Bonn Hotel. We are very pleased that you enjoyed your stay in our hotel and it would give us a great pleasure to welcome you back at the Mercure Hotel Bonn Hardtberg. Sincerely, Lisa Janke

Benoit M. Business - 28/08/2013 AccorHotels certified review
« could be a nice hotel but missing so many thing you expect from this class of hotel »

I was in this hotel for a business trip, and i was vastly disappointed, i have gone to mercure hotel in paris and what a difference this is making. this hotel for me is just a 2 star no more. - no internet working at all during my stay, and the staff blame the provider saying they can do nothing about it, but the provider have an hotline so why no phone them to fix the issues. - pay-tv is not working at all and i was told (wrongly this is becasue you don't have a credit card) !. - room are small and smelled funny !. - Tv set i an old analogic tv where you can barely see something due to snow on the screen. small room, old analogic tv set, there where rust in my bad ! odor was not nice. friendly staff, but doesnt want to go the extra mile to help you, telling you that they can do nothing during the weekend because there is no people to take care of your demand.

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