Hotel - Mercure São Paulo Alamedas Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Alamedas Hotel

4.0/5 1,269 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 300.60 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOUR
    • Opening hours : Week-end 24 HOUR
  • Drink vending machine

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available  (Nearby)
See all services

Our rooms

Guests can choose from three room categories: Standard, Superior and the exclusive Privilege Room, in addition to a wide range of services offered to ensure your stay is as comfortable as possible.

  • 88 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Suite TV
    • Drink vending machine
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,722 reviews

Our guest reviews for Mercure São Paulo Alamedas Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,269 reviews
Aristides Families - 06/08/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aristides F., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Livia Alvisi General Manager

Anonymous Couples - 27/07/2018 AccorHotels certified review
« Great location, excellent service, comfortable accommodations. »

We had a lovely stay in every way. Thank you, muito obrigada!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marguerite H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards. Livia Alvisi General Manager

Mariana Couples - 18/07/2018 AccorHotels certified review
« Awesome »

Was great. The stairs at the entrance make it harder for guests to go inside with heavy luggage. There was no staff to help with it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariana Yonezawa F., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The hotel is planning to refurbish the entrance and install facilities for lugagge and wheel chairs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi General Manager

Alex Business - 18/07/2018 AccorHotels certified review
« Good stay »

Everything was good, location is nice and I liked the World Cup quizzes to guess the scores

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alejandro S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi General Manager

Marco Families - 09/07/2018 AccorHotels certified review

Confortavel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco Aurelio Bertulio Das N., Agradecemos por avaliar sua hospedagem no Mercure São Paulo Alamedas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja breve. Atenciosamente, Livia Alvisi Gerente Geral Mercure São Paulo Alamedas

Arthur B. Business - 06/07/2018 AccorHotels certified review
« Good location and spacious bedroom co »

Cosy and comfortable with nice workspace in bedroom Pleasant staff and a good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur B. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Livia Alvisi General Manager

Gabriel D. Business - 02/07/2018 AccorHotels certified review
« Dentro do esperado. »

Como disse, dentro do esperado.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Gabriel D., Agradecemos por avaliar sua hospedagem. Apreciamos que nossos serviços e instalações tenham atendido às suas expectativas e agradecemos pelos comentários positivos sobre o nosso hotel. Esperamos revê-lo em breve. Atenciosamente, Livia Alvisi Gerente Geral Mercure São Paulo Alamedas

Anonymous Business - 28/06/2018 AccorHotels certified review
« I EXPECTED MORE FROM A MERCURE HOTEL »

SERVICE WAS GOOD, ROOM TV VOLUME WAS OSCILATING, THERE WAS MOSQUITO AT NIGHT. FOOD WAS GREAT.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcela Trevizan De A., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Livia Alvisi General Manager

Kishor L. Business - 25/06/2018 AccorHotels certified review
« Homely atmosphere »

Extremely great with personal attention All things in place before arrival Internet service improved a lot

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyshor L., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very glad you have noticed internet improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi General Manager

Fernando A. Business - 22/06/2018 AccorHotels certified review
« Reasonable. »

Staying was reasonable and could be better for the offered price. Improvements are appreciated in following areas: 1) I asked to provide some different tea flavors other than available in the Hotel. The clerk told be that in 20 minutes someone would go to my room to show the options. Nobody appeared :(. Note : I was in the room awating and I gave up after 1 hr awating. 2) Bathroom: I could not took a shower without "flooding" the bathroom. To small box area and lots of leak areas in the bottom. So, very bad to use later. Also, the cleaning details has also opportunity for improvement. In the wall other guest ha

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando A., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia Alvisi General Manager

Carlos K. Business - 13/06/2018 AccorHotels certified review
« mr »

satisfied with the stay at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos k., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Candido Front Desk Coordinator

Gustavo C. Couples - 10/06/2018 AccorHotels certified review
« Wi-Fi ruim, cobraram caro por early check-in »

Normal.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Luiz Gustavo C., Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema do WI-FI e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência e esperamos que nos dê oportunidade de melhor serví-lo em um futuro próximo. Atenciosamente, Thais Candido Coordenadora de Recepção Mercure São Paulo Alamedas

Anonymous Families - 04/06/2018 AccorHotels certified review

segunda vez que estive hospedada no hotel;

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Marilene, Agradecemos por avaliar sua hospedagem no Mercure São Paulo Alamedas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços de internet. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja breve. Atenciosamente, Livia Alvisi Gerente Geral Mercure São Paulo Alamedas

Jl Solo - 30/05/2018 AccorHotels certified review

comfortable and quiet stay at a great value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johnny L., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Candido Front Desk Coordinator

Gabriel D. Business - 26/05/2018 AccorHotels certified review
« Normal »

Como disse, normal.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Gabriel D., Agradecemos por avaliar sua hospedagem no Mercure São Paulo Alamedas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Os apartamentos final 5 tem box mais apertado. Nos outros finais, os banheiros são maiores. Agradecemos novamente por nos informar sobre sua experiência e esperamos que nos dê oportunidade de melhor servi-lo em um futuro próximo. Atenciosamente, Livia Alvisi Gerente Geral Mercure São Paulo Alamedas

William S. Solo - 17/05/2018 AccorHotels certified review
« Very Nice Stay »

I enjoyed my stay very much. I especially appreciate the staff-- helpful, knowledgeable, friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William R S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi General Manager

Business - 03/05/2018 TripAdvisor review
« Good Stay »

Stayed only for a night but the hotel was more than adequate. Front desk staff was very helpful and checkin procedure went pretty smooth. It helps if you use the online service or mobile app to check in ahead of time. Amenities were ok. Would have loved it if they have a bigger fitness room but it was ok for the duration of my stay. Location of the hotel was close to Rua Augusta and Ave. Paulista. Would stay here again if the occasion/need arises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to offer good quality of services. Thank you again for sharing your experience, and we hope your next visit as pleasant as the previous one. Sincerely. Livia A. General Manager

Patrick C. Families - 01/05/2018 AccorHotels certified review
« Friendly Stay at Mercure Sao Paulo Alamedas »

Upon arrival, we were met with one of the friendliest and most helpful hotel staff we’ve ever experienced; Aurthur Funaki. Aurther went above and beyond to tell us about how to get around the city, as well as give his recommendations for restaurants and sites to see based on our interests. He is truely a terrific young man and we’d appreciate him being recognized for his outstanding service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wee Mi H., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Arthur and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi General Manager

David V. '. H. Friends - 23/04/2018 AccorHotels certified review
« Relaxed, with the most helpful and sweetest staff! »

Great location, the staff was super friendly and always very helpful. Will be my preferred hotel in Sao Paulo. Keep up the great work!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Van T H., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi General Manager

Maria D. L. D. S. Business - 20/04/2018 AccorHotels certified review

Satisfeita

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Maria De Lurdis s., Agradecemos por avaliar sua hospedagem no Mercure São Paulo Alamedas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços de recepção. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja breve. Atenciosamente, Livia Alvisi Gerente Geral Mercure São Paulo Alamedas

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