Hotel - Mercure Sao Paulo Alamedas Hotel
Mercure Hotel Mercure Hotel

Mercure Sao Paulo Alamedas Hotel

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4.0/5 1,196 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 220.50 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOUR
    • Opening hours : Week-end 24 HOUR
  • Drink vending machine

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff (Paying, Nearby)
    • Self service business centre (Paying)
  • Copy/print service available  (Nearby)
See all services

Hotel location

Our rooms

Guests can choose from three room categories: Standard, Superior and the exclusive Privilege Room, in addition to a wide range of services offered to ensure your stay is as comfortable as possible.

  • 89 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Suite TV
    • Drink vending machine
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,851 reviews

Our guest reviews for Mercure Sao Paulo Alamedas Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,196 reviews
AccorHotels certified review
Lauren Friends - 20/11/2017
« Good location and friendly staff »

I was in Sao Paulo for a wedding and we found the location and services to be top notch. Thanks!

AccorHotels certified review
Ian V. Solo - 16/11/2017
« Good room, excellent amenities, good T V, good wi fi, loved the coffee maker, great staff, liked the little garden area, very good breakfast,. »

Great value for money, great location, not the best view from window and balcony, elevator announcements too loud. Would definitely recommend and use again. Thanks.

AccorHotels certified review
Lou Couples - 16/11/2017
« Very good accommodations with very helpfull staff »

Staff were very helpful, Room was what we expected, excellent location Only negative was WI-FI was very inconsistent. Would recommend this hotel

AccorHotels certified review
Peter Solo - 13/11/2017
« my favourite Hotel in SP »

comfortable an nicely located

AccorHotels certified review
Mateo H. Solo - 09/11/2017
« Beautiful room, excellent location, helpful front desk attendance, conflicts with booking reservations. »

I really enjoyed the location of the hotel; the room in & of itself is beautiful, modern, & comfortable; the front desk employees very exceptional. However, my actual booking reservation was not found in your system. I booked through an app called Rocketmiles. Rocketmiles pre-charges at the time of booking. Because the reservation did not appear in the hotel system when I arrived, I was charged again for the stay. In other words, I've been charged by the app service & by the hotel. It will be resolved, and the front desk employees were very flexible when I arrived, but its still an inconvenience.

AccorHotels certified review
Rayman P. Families - 07/11/2017
« The De Franco Restaurant was quite good.. »

The room we had was good. However, the reception area is too small. The reception staff were not particularly friendly. However, Julia and Thiago were excellent. Julia, in particular, has real talent for hospitality and should be marked fro promotion. Her English is excellent. The lifts are just too small. The house keeping services were poor. We were entilted to bottles of fresh water. We had on a number of occasions to phone for this. On 2 occasions we left our room early in the morning. Returning at 2 pm, we found the room had not been made up. On the third day we left a note with reception with Miss Thais Candide, saying we would return at 2pm and asking that the room be made up. She failed to pass the message to housekeeping and the room was not made up. She subsequently phoned me up to say that she thought we were checking out. Your records would clearly show when we were actually checking out. Her explanation over the phone-made i English- was utterly incomprehensible. As a result. I had to leave a written note each day at the reception to ensure that our rooms were made up by 2 pm when we returned to the hotel. Does a guest have to also be a supervisor to see that the job is done properly? De Franco is a good restaurant. The staff is friendly. The Saturday buffet excellent. We ate some wonderful risottos. Breakfast is a bit boring.. The bread and cakes were often stale.. Only scrambled eggs are available; why not fried eggs. The fruit selection at breakfast is good. De Franco does have a very tired look about it. My wife and I are clients of Accor. We have had wonderful stays at the Sofitell Metropole (Hanoi), Sofiitel Ponte Seis ( Macau) , Sofitel Phoenix ( Yogjakarta), and the Pullman( Da Nang.). Out of respect for Accor I shall not be doing a review of your hotel on TripAdvisor. I am extremely disappointed at the service prided by Mercure Sao Paulo Alamedas. My wife and I will be avoiding any future stays at a Mercure hotel elsewhere in the world, and especially in Asia where we ;live. Rayman P.

AccorHotels certified review
H. W. L. Business - 06/11/2017
« Affordable cosiness. »

Very relaxed stay in a nice neighbourhood.

AccorHotels certified review
Marluci Families - 06/11/2017
« Great stay!!! »

It was the first time I stayed at Mercure Alamedas. Mu parents and I really liked the hotel, but mainly the staff. They were so nice.

AccorHotels certified review
Anonymous Business - 06/11/2017

Agilidade no check in e check out.

AccorHotels certified review
Alex V. Business - 30/10/2017
« Rooms improvement »

Rooms are good size, bed is comfortable, but need a little bit more of decoration, it is too basic.

AccorHotels certified review
Dagoberto Business - 23/10/2017
« Deliver what promise »

I'm very satisfy cause I didn't have negative surprises.

AccorHotels certified review
Kishor L. Business - 08/10/2017
« Kishor L. »

Homely atmosphere Very cooperative and attentive staff Very polite and sincere staff Good location

AccorHotels certified review
Antonio P. Business - 04/10/2017
« Great Localization and staff very pleasant »

Great Localization and nice apartment.

TripAdvisor review
Business - 01/10/2017
« Excelent Hotel »

One of the best Hotels in the region in its level. Just a problem with the wi fi, that was not working properly.. Its a good location and a great staff. Next MASp, Livaria cultura, metro, good restaurants and shopping centers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our internet services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia A. General Manager

AccorHotels certified review
Allison P. Solo - 28/09/2017
« Dirty, falling apart. »

Unclean. Falling apart. Sparse. Unfriendly.

AccorHotels certified review
Cannot S. W. I. C. G. W. D. V. W. Business - 28/09/2017
« It works, clean, semi comfortable, nice location, POOR WI FI »

I have stayed here for the past 4 years when coming to Sao Paulo, I like the hotel, but the internet wi fi is terrible... I am on a business trip and W. is important... I keep telling myself, never again at this hotel until they NOTIFY ME OF THE UPGRADE OR WI FI.... guess I may be staying at the Renaissance from now on, don't mind paying more money, but at least they have reliable and fast W..... E-mail and let me know, otherwise... it was a good run....

AccorHotels certified review
Chatchawal S. Business - 19/09/2017
« Great location and nice staff »

I have stayed here for two times and really impressed with very nice service. Staff could speak English and they are so nice. Location is the best !!!

AccorHotels certified review
Anonymous Business - 06/09/2017
« Adequate »

Price was reasonable. Would prefer for room to be ready sooner after a long flight. Breakfast was limited. 2 cups of instant coffee seemed skimpy.

AccorHotels certified review
Anonymous Business - 04/09/2017
« Convenient »

Convenient location. Poor fitness room and even poorer sauna facilities. Clean and safe.

AccorHotels certified review
Heloisa Couples - 01/09/2017
« Very fair »

Great location, friendly staff, room is clean

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