Hotel - Mercure Sao Paulo Alamedas Hotel
Mercure Hotel Mercure Hotel

Mercure Sao Paulo Alamedas Hotel

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4.0/5 1,180 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 298.80 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOUR
    • Opening hours : Week-end 24 HOUR
  • Drink vending machine

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff (Paying, Nearby)
    • Self service business centre (Paying)
  • Copy/print service available  (Nearby)
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Hotel location

Our rooms

Guests can choose from three room categories: Standard, Superior and the exclusive Privilege Room, in addition to a wide range of services offered to ensure your stay is as comfortable as possible.

  • 89 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Suite TV
    • Drink vending machine
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Sao Paulo Alamedas Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,180 reviews
TripAdvisor review
Business - 01/10/2017
« Excelent Hotel »

One of the best Hotels in the region in its level. Just a problem with the wi fi, that was not working properly.. Its a good location and a great staff. Next MASp, Livaria cultura, metro, good restaurants and shopping centers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our internet services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia A. General Manager

TripAdvisor review
Business - 19/06/2017
« Perfect location and good amenities for a business trip »

The location was perfect just a couple of blocks from paulista avenue. Plenty of restaurants and convenient stores around. Wi-fi could be better. Breakfast was really good with plenty of options to choose from

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our internet services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia A. General Manager

TripAdvisor review
cris319 Business - 31/05/2017
« Mercure alamedas sp »

Everything was fine. The location of the hotel is good. The room was good. Just the breakfast could be better, with more options of food, including itens with no gluten and/or no lactose, in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our breakfast services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Livia A. General Manager

TripAdvisor review
Solo travel - 10/05/2017
« Excellent stay. »

Friendly and competent staff, great bed, excellent location. I only wish I could have stayed longer. The only thing I think could be improved is the fact that front apartments don't have double beds. Why not?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gloria, Thank you for the great review of our hotel! The front apartments are the Privilege Rooms (double beds), Suite Superior (double beds) and Twin Rooms. The Standard Rooms are in another positions. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely. Livia A.

TripAdvisor review
Couples - 05/05/2017
« Closer to Paulista ave »

The room was satisfactory, the check in was quick. Breakfast was extra and a bit expensive. The lifts are really small and slow. The area felt safe and there were a lot of nice restaurants close by. Overall an enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter W. Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. We would like to inform there are available rates with breakfast included. We are glad that you enjoyed your stay and we hope to see you soon. Sincerely. Livia A.

TripAdvisor review
Friends getaway - 04/05/2017
« Nice Hotel »

Location is fairly central, near to Paulista Avenue, and Oscar Ferreira Shopping street. easy to get a cab to major shopping, or take a Metro from Avenida Paulista. Breakfast is only so so, but fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our breakfast services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Livia A.

TripAdvisor review
Business - 24/04/2017
« Excellent location, expensive and poor cleanliness »

Describe the service you experienced: good for reservation by hotel website Tell us how you liked the room: space, but it is necessary a place to put the lugage. Talk about the location & amenities: Excellent location. Amenities should be incresed Say what you liked best & least: It is necessary mantain the rooms and cleanliness. The breakfast also must be improved and the service should be prepared to receive many people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonardo, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and we hope to better serve you in the near future. Sincerely. Livia A. General Manager

TripAdvisor review
Couples - 29/01/2017
« Very good quality and price »

Hotel was very good, as every Mercures. 2 minutes by walk from Paulista Avenue. This is the most important to be close to the downtown. Also, district is very safe because of neighbour of embassies. Crew was friendly and very professional. We got breakfast upgrade and generaly our stay was nice and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lívia A. General Manager

TripAdvisor review
Business - 20/12/2016
« Excelent hotel in Sao Paulo »

Mercure São Paulo Alamedas is an excellent option to stay in São Paulo. Just one block far from the Paulista Avenue, it is near several good restaurants, shoppings, bookstores, subway station and supermarkets. It also has an excellent service with chean end modern rooms and kind personnel. I recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Livia A. General Manager

TripAdvisor review
Solo travel - 27/03/2016
« Good location, very good accommodation, excellent quality for the price »

I stayed here only for a couple of nights, but the hotel is very centrally located, close to the New Centre in Sao Paulo (Avenida Paulista). The people working at the reception are polite and willing to help (not alway fluent in English though), and the room was very comfortable, with bedroom, kitchen area, living room, and bathroom. It was also quiet, which is surprising, considering the area. I enjoyed staying there, I almost wanted to stay longer to enjoy the room! I would definitely go back there if I go back to Sao Paulo. Ideal location, with excellent accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia A.

TripAdvisor review
Family - 02/02/2016
« Mercure alamedas SP »

A very good option in São Paulo downtowm Very well located, near the Subway and lots of restaurants, cafés and important places to visit; quallity of sleep is very good as the service There are rooms that fits well for a couple and two children

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for sharing your impressions bout your stay at Mercure Sao Paulo Alamedas. We are glad you enjoyed your stay with us and will share your comments with our team. We've recently started accommodating families in our bigger rooms, and it is always good to receive positive thoughts. Thank you again for your comments and we hope your next visit is as enjoyable as the previous one.

TripAdvisor review
Alexandre G Couples - 27/01/2016
« Nice and excellent localization »

Excellent location . Staff kind, friendly and very proactive. Fourth roomy and well ventilated. Tight and weak shower bathroom. The air conditioning machine on the balcony is noisy and disturbed my sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we welcome your comments following your stay at the Mercure Sao Paulo Alamedas. Mercure hotels always want to provide the best service quality in their stays; By consequent, your feedback is important to us. We assure you that will be taken the necessary measures to improve the quality of services mentioned. Thanks again for sharing your experience and we hope to receive it again soon.

TripAdvisor review
Business - 19/12/2015
« Good overall »

Great location, helpful staff, decent breakfast. 'Gym' is not adequate (plenty of others in the area) and the hallways are old-looking - not a nice welcome getting off the elevator. Rooms are excellent, though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. It is a pleasure to receive positive feedback. Fitness Center is under restoration. It will be re-open in the end of January. Hallways will be restored in 2016. We hope to see you soon. Sincerely. Livia A. General Manager

TripAdvisor review
app0l0ni Business - 18/12/2015
« a very good hotel »

The hotel staff is very kind and attentive. Hotel infrastructure is very good. Hotel localization is perfect for the Paulista Avenue and Jardins region in São Paulo. I stay in this hotel at least ten times a year for over 15 years and I can say that it is worth.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Liva A. General Manager

TripAdvisor review
Business - 23/11/2015
« My stay at Mercure Sao Paulo Alamedas - 16/11 a 17/11 »

It's a good hotel. It's located near Avenida Paulista, with very options of restaurants, shops, tourist agencies and banks. The room is good, the bed is not so confortable because, but you can sleep. The bathroom has a reduced space, you feel pressed and the washstand is very small. The staff was attentive and the check in an check out was quick.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia A. General Manager

TripAdvisor review
jackisbetter Business - 26/09/2015
« Nice Rooms, Nice Staff, Great Location, Not so good Internet »

I stayed at this hotel in Sept 2014 for 4 nights and thought I would return again, but for two - three night stays. The rooms are nice, they all have balconies. They staff is very accommodating. The only draw back of this hotel for a business visit is the internet... I would have to go into hallway to get connected, then it was so slow in my room. The staff took me to other rooms, but again, slow. The staff even said it was slow and they get a lot of complaints about it... Time to listen to your guests and upgrade, otherwise I will not return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. Our internet system has been upgraded and its being monitored to see if further investment is still required. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards. Livia A.

TripAdvisor review
Beto_713 Solo travel - 12/05/2015
« Great hotel at excellent location »

For its price, this hotel is excellent. It is a short walk to a mall, the Consolação subway station and Avenida Paulista. The staff was courteous and one person at the front desk always spoke English. The room itself was spotless and comfortable. I was also impressed by the Italian restaurant. Of course, this is São Paulo, so the restaurant really needed to be good. My one complaint was the breakfast buffet. While I was not impressed, it cost only about 28 reais, which comes to about $7. For that little money, I really can't complain. The buffet had the items I typically found at other Brazilian restaurants - scrambled eggs, a cold-cut spread, breads and beef sausages. It had no pão de queijo, but it did have a really nice Nespresso machine. Overall, I'd recommend the restaurant. The price, the quality, service and the location really made it shine.

Our hotel has responded to the review
Our hotel has responded to the review

We welcome your comments about your stay at Mercure Sao Paulo Alamedas. Mercure hotels always want to provide the best service quality in their stays; so your feedback is important to us. We assure you that the necessary measures to improve the quality of the services mentioned will be taken. Thanks again for sharing your experience.

TripAdvisor review
cgoerl Business - 13/04/2015
« Terrible Service »

So much noise that i couldnt sleep. They said that they would change my room, made me pack my bags to change rooms but they didnt gave another room and went back on their word. Terrible! I'll never go back!

Our hotel has responded to the review
Our hotel has responded to the review

Agradecemos ter-nos dedicado o seu tempo para nos escrever sobre sua estada no Mercure Sao Paulo Alamedas. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança numa próxima estada.

TripAdvisor review
Gustavo E Business - 02/03/2015
« Mercure Alamedas does not recognize loyal guest »

As a Platinum member for a year Ive stood several times at mercure alamedas, provably more than 25 chekins, they have never ever offered the welcome drink, sometimes they include the courtesy water in room, but only first night of stay, and staff they povably dont get to see loyalty status, because they would never say nothing, or make any difference

TripAdvisor review
Solo travel - 25/02/2015
« Good choice »

The Mercure Alamedas, has a vey good localization, near restaurants, book store (Cultura) and the Paulista avenue is one block from the hotel. The saff was very friendly and certanly i will return soon.

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