Hotel - Mercure São Paulo Alamedas Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Alamedas Hotel

Our hotels AccorHotels
4.0/5 1,241 reviews
All hotels in São paulo
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 282.60 BRL Non member rate
From 254.34 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOUR
    • Opening hours : Week-end 24 HOUR
  • Drink vending machine

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff (Paying, Nearby)
    • Self service business centre (Paying)
  • Copy/print service available  (Nearby)
See all services

Hotel location

Our rooms

Guests can choose from three room categories: Standard, Superior and the exclusive Privilege Room, in addition to a wide range of services offered to ensure your stay is as comfortable as possible.

  • 88 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Suite TV
    • Drink vending machine
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,291 reviews

Our guest reviews for Mercure São Paulo Alamedas Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,241 reviews
AccorHotels certified review
Rogério M. P. Business - 10/04/2018

dentro do esperado

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Rogerio Marcio. Agradecemos por avaliar sua hospedagem no Mercure São Paulo Alamedas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja breve. Atenciosamente, Livia Alvisi Gerente Geral Mercure São Paulo Alamedas

AccorHotels certified review
Joachim E. Business - 08/04/2018
« Great ! »

Very good service. Nice room. Friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joachim E. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Livia Alvisi General Manager

AccorHotels certified review
Anonymous Solo - 28/03/2018
« Fine, but nothing special »

It was fine. Nothing went wrong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher Jonh Tibbett, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Livia Alvisi General Manager

AccorHotels certified review
Igy Business - 23/03/2018
« Well located hotel »

I liked the location. Rooms are large and staff is polite and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ieda Yell, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the internet problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia Alvisi General Manager

AccorHotels certified review
Alex P. Business - 11/03/2018
« Below average »

Without high expectations I found my experience in this hotel below Mercure standards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander P., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia Alvisi General Manager

AccorHotels certified review
Johnny Solo - 06/03/2018
« Great value, good location, quiet rest »

I always stay with the Mercure when I am in Sao Paulo. It offers comfortable accommodation in a good location. Excellent value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonnhy L. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Livia Alvisi General Manager

TripAdvisor review
Couples - 05/02/2018
« Fantastic ! »

The experience was amazing and everything was perfect ! The location is one of the best in São Paulo. The Mercure São Paulo Alamedas is near the Paulista Avenue and others important streets,so you can walk around easily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adilson, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely. Livia A. General Manager

AccorHotels certified review
Franklin C. Business - 04/02/2018
« Henrique is the rudest receptionist »

Henrique was very rude and uncooperative upon my check-in. He assigned me a three-single bed room. When I asked him to change me, he simply refused. The mattresses on all three beds were cheap and sagged. AC control didn't work. Fitness room is more fit to a home than a hotel. Buffet brwakfast selection is very mediocre. Before check out I asked Henrique to give me 30 minutes extra due to meetings. He again simply refused. Henrique is the rudest hotel receptionist I have dealt with. I will not come back or recommend this hotel to business colleagues, friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Franklin Calderon, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia Alvisi General Manager

AccorHotels certified review
Anonymous Business - 04/02/2018
« Very poor Wifi »

The room is nice in term of space to work. Unfortunately the wifi was very poor. It was almost impossible to work with efficiency. I still don't have my invoice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurent Pommier, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the internet problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Did you receive your invoice? Sincerely, Livia Alvisi General Manager

AccorHotels certified review
Sue Business - 30/01/2018
« nice overnight stop »

Staff was friendly and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Livia Alvisi General Manager

AccorHotels certified review
Nicole Couples - 14/01/2018

Was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole Farrel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Livia Alvisi General Manager

AccorHotels certified review
Joel N. T. Families - 11/01/2018
« Happy Stay at the hotel »

Room was spacious, clean and very comfortable. Room Layout with balcony was very nice. Staff are super helpful! we were very happy with our stay at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Livia Alvisi General Manager

AccorHotels certified review
Carlos Couples - 05/01/2018
« Very well placed with a nice cost-benefit ratio »

It was my second time at this hotel, and it is always a pleasant stay. Nice and kind staff, quiet, proper and brightly rooms with good amenities. And very well placed, not far from SP most interesting attractions and easy public transportation. We haven't tried the breakfast option, since it seemed too expensive. Maybe next time...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thais Candido Front Desk Manager Mercure SP Alamedas

AccorHotels certified review
Maykson P. Solo - 04/01/2018
« Everything was great !! »

Great staff.... clean establishment... great location and decent breakfast ! I just don't like the mattress. It was not that comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maykson, Thank you for the great review of our hotel! I am sorry that your experience did not meet your expectations with our mattress, please allow me to express my sincerest apologies. hank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Candido Coordenadora de Recepção Mercure SP Alamedas

TripAdvisor review
Family - 04/01/2018
« Reveillon on the Paulista Avenue »

the hotel are in a excellent location, next to the avenue but in a quieter street the breakfast is good, parking is very good and good room the hotel could be better if you remodel the common areas and lifts

Our hotel has responded to the review
Our hotel has responded to the review

Daer guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely. Livia A. General Manager

AccorHotels certified review
Ayla W. Couples - 03/01/2018
« Comfortable, but few employees »

I went at last day of year and the hotel not appear full. But we needed waited many minutes to get to the elevator, to do check-in and check out, eat in the restaurant on breakfast... We closed the especial dinner and we had disappointed. Few varietades and nothing of tradicional dinner of new year. However, the hotel is much comfortable, family atmosphere and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ayla, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Candido Front Desk Manager Mercure SP Alamedas

TripAdvisor review
Family - 02/01/2018
« Always the best »

The Hotel Mercure Alamedas is a great option. Ita has a wonderful location and a very good staff. It is clean and confortable. Is like my second home and the best place to saty for some days in São pauolo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Livia A. General Manager

AccorHotels certified review
Miguel Business - 23/12/2017
« Friendly and efficient staff. Great location. »

I had a great experience in my few days at Mercure Alamedas. The staff was friendly, polite and efficient for my needs or inquiries. I just would mention two points about phone calls. I am not sure if I missed, but I was charged fir phone calls, but I did not notice any message about charging phone calls. May be because I call a mobile phone. The other point is that I received nine emails with nine different booking codes, but I did only one booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! Your reservation had a specific problem in our reservation systems. Sorry about it. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thais Candido Coordenadora de Recepção Mercure SP Alamedas

AccorHotels certified review
Joao Couples - 18/12/2017
« Unsatisfied »

The air conditioner was broken and we could sleep because was too noisy. The bathroom was too small and the hot water wasn’t really working too. We were willing to stay longer, but only stayed for one night. It was disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. João M., Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema do ar condicionado, banheiro e demais citados em sua avaliação e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência e esperamos que nos dê oportunidade de melhor serví-lo em um futuro próximo. Atenciosamente, Thais Candido Coordenadora de Recepção Mercure São Paulo Alamedas

TripAdvisor review
Business - 16/12/2017
« 3 DAY BUSINESS TRIP »

The hotel itself is quite good however the Wi-Fi seems to be quite unstable. I was on a business trip and was unable to use the Wi-fi to connect to work in my room. Other than this, it was a reasonably good stay. If I return to the city again for leisure purposes I might choose this hotel but for business I might look elsewhere, The Air Conditioning worked well however it was very noisy suggesting that some maintenance is required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. Internet service will be upgraded in the following month and it will be monitored to see if further investment will be required. We hope to see you soon. Sincerely, Livia A. General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 282.60 BRL Non member rate
From 254.34 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 260 m Mercure São Paulo Jardins Hotel
Mercure São Paulo Jardins Hotel
From
From 259.00 BRL Non member rate
From 259.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 380 m ibis São Paulo Paulista
ibis São Paulo Paulista Hotel
From
From 279.00 BRL Non member rate
From 265.05 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 470 m Hotel Belas Artes SP Paulista - Managed by AccorHotels
Hotel Belas Artes SP Paulista - Managed by AccorHotels
From
From 290.70 BRL Non member rate
From 290.70 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 580 m ibis budget São Paulo Paulista
ibis budget São Paulo Paulista
From
From 209.00 BRL Non member rate
From 209.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in SÃO PAULO
See rates