Pullman Bordeaux Lac Hotel 4 stars

TripAdvisor rating 4.0/5 1,212 reviews
Pullman Bordeaux Lac
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+ 24 Services
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Hotel extras

  • Outdoor heated swimming pool

  • Aquitania restaurant with lake views serving great vintages

  • Opposite the convention and exhibition centersof Bordeaux.

  • 21,529 sq. ft. (2000 m²) conference area, fully renovated in 2016

  • Tram stop for the city center opposite the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Solarium
  • Babysitting on request
  • Jogging track
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Pullman Bordeaux Lac

Avenue Jean Gabriel Domergue
33300
bordeaux le lac
france

Tel: +33556696666

Fax: (+33)5/56696600

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   7 - 15 PALAIS CONGRES

  • TRAM C :   C Palais des Congrès

  • By plane

    AÉROPORT MÉRIGNAC At 12km / 7.46 miles

  • By plane

    BORDEAUX MERIGNAC At 15km / 9.38 miles

  • By car

    A 10 BORDEAUX LAC N0 4 At 1km / 0.62 miles

  • By train

    BORDEAUX ST JEAN At 10km / 6.21 miles

  • By train

    GARE ST JEAN At 10km / 6.21 miles

GPS :44.889686, -0.566151

Our accommodations

166 rooms on three floors, including 19 suites. Two types of room decor: the Superior category, with a suave Pomerol blend of deep reds, and the Deluxe category with a sweet Sauternes harmony of delicate beige and gold.

Classic room, 1 double bed

  • Max. number of persons: 2
  • Area: From 28
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 1 double bed

  • Max. number of persons: 2
  • Area: From 28
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Deluxe Room, 1 double bed, lake view

  • Max. number of persons: 2
  • Area: From 28
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Classic Room, 2 single beds

  • Max. number of persons: 2
  • Area: From 28
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Junior Suite, 1 king size bed, lounge

  • Max. number of persons: 4
  • Area: From 40
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

L'AQUITANIA

Type of cuisine: Gourmet

With its contemporary style and views of the lake, the L'Aquitania restaurant invites you to enjoy the chef's tasty specials which balance tradition and innovation.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DE L'AQUITANIA

Photo non contractuelle / Strictly non binding

The L'Aquitania bar is the restaurant's reception area and offers a wide choice of whiskeys, a selection of cocktails and local aperitifs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 1,100

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Pullman Bordeaux Lac

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,533 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,212 reviews

Really good

Customer review rating 4.2/5

Jools W. Families - 22/09/2019 AccorHotels review

Hotel was lovely. Two beautiful rooms. Hotel staff very friendly and helped out with local attractions to visit. Hotel food good and they had lots of gluten free options. We all enjoyed the swimming pool aswell

Poor service.

Customer review rating 4.2/5

Jorge C. Business - 18/09/2019 AccorHotels review

Check in and check out was slow. On check out there was nobody at the front desk and had to chase them down. It took a long time. My last night I was trying to get some room service dinner. I called several times and received no answer. Coffee supplies not always replenished.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Pullman Bordeaux Lac. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Pullman. Please do not hesitate to contact me during your next visit. Sincerely, Alexia.

Great stay.

TripAdvisor rating 4.0/5

joolswarren Family - 17/09/2019 TripAdvisor review

Arrived at the hotel after a long drive. The carpark was easy to access. Check in was quick and easy. Desk staff offered lots of local attractions. Rooms were nice size. Clean and tidy. Pool in the 2nd floor was ok. The girls loved it. Overall very happy

Great location and staff and very pleasant amenities

Customer review rating 4.2/5

Norma Friends - 13/09/2019 AccorHotels review

We were relocated from original room because the toilet was not clean and was blocked. This was dealt with very quickly by the girl at reception who said we would be upgraded to a better room. The room had a lake view, which was lovely, but the sink was badly cracked and the shower needed refurbishment so really the original room looked better except for the blockage. However we had a very pleasant stay and would be happy to stay there again.

Some details missing by the price paid

Customer review rating 4.2/5

Anonymous Couples - 13/09/2019 AccorHotels review

Bathroom in disable room has to have a bath chair to be able to bath the disable person. Customer service good. The bed has to be lower in disable room as disable peole can not jump and the height of the bed has to be similar than a chair height

Nice stay

Customer review rating 4.2/5

Tim Solo - 09/09/2019 AccorHotels review

Was overall a very nice stay in Bordeaux.

Customer review rating 4.2/5

Maria Couples - 09/09/2019 AccorHotels review

The hotel is very clean,beautiful and good in general. Very big TV set,good WiFi,friendly and helpful stuff and a tram stop just around the corner

Parfait

Customer review rating 4.2/5

G. Business - 07/09/2019 AccorHotels review

Excellent

A pleasant 2 night stay by the Lake

Customer review rating 4.2/5

Walter S. Couples - 03/09/2019 AccorHotels review

We arrived mid afternoon after a flight from the UK to a quiet and relaxed environment. We enjoyed a great dinner and appreciated your welcome drinks. We enjoyed the consistent Accor breakfast and caught the tram to Bordeaux where we experienced the Wine Museum and a tour of the city returning by tram to the hotel. We found the hotel handy to the city and as regular Accor Club members the Pullman met our expectaions.

Dear Walter S., We very much appreciate your comments regarding your stay at the Pullman Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexia, Pullman Bordeaux Lac

great staff at reception and bar and restaurant but air conditioning is a real issue in hot weather

Customer review rating 4.2/5

David Couples - 02/09/2019 AccorHotels review

fantastic staff welcoming tried to resolve or hot room moved us to try and fix our issue. basically every room is over 25 all the time of our stay. restaurant staff charles very good poor management of the hotel no manager contact of our issues.

Good place to stay before flight from Bordeax

Customer review rating 4.2/5

Karen P. Solo - 28/08/2019 AccorHotels review

Check in was smooth, lake view room large and very clean.

A few opportunities to improve

Customer review rating 4.2/5

Linda W. Couples - 25/08/2019 AccorHotels review

Cleaning of the downwards stairway from Floor 2 to the swimming pool needed. Toilets by pool were smelly. We were there 5 nights and only one dressing gown for the pool appeared in our room on our last day. On arrival, we had to ask for someone to close the second bed to make it into a sofa. Spot cleaning in the hotel could be more efficient during the day.

Reception areas well presented, bedrooms basic; overall, not a bad experience.

Customer review rating 4.2/5

Joseph C. Families - 23/08/2019 AccorHotels review

Reception areas are well presented, unfortunately the same cannot be said for the bedrooms which are basic and a little tired; the back of the wardrobe in room 274 for example is broken, exposing the wall behind - probably the sort of information the cleaners should be reporting to the maintenance team. The hallways are too dark and there are deep cracks in the walls - not a very good look for a hotel which has the potential to be excellent.

Disappointed by the condition of the Pullman Hotel

Customer review rating 4.2/5

Mh Couples - 21/08/2019 AccorHotels review

Check in took too long, room not ready (even so we checked in at 20.00), had to wait, floor on 3rd floor where our room was located was in a horrible condition. No attention to my platinum membership

very bad hotel staff

Customer review rating 4.2/5

L. Couples - 21/08/2019 AccorHotels review

I booked a double bed room, but I slept in a single bed room, and asked for a change, but they didn't.

Nice stay, but still quite some loose ends

Customer review rating 4.2/5

Roel Families - 21/08/2019 AccorHotels review

Overall we had a relatively good stay, but there were still quite some loose ends in the details of the service - among which the service in the restaurant on (an admittedly quite busy) Friday evening was probably the most disappointing. The food itself was good, though. All in all, I guess the hotel might need to up its game to really be worth a Pullman label.

Weekend in Bordeaux

Customer review rating 4.2/5

Eric D. Couples - 14/08/2019 AccorHotels review

Disappointment for a four stars hotel. Bad breakfast experience on Sunday morning.

Not a hotel I would recommend

Customer review rating 4.2/5

Hendrik Couples - 08/08/2019 AccorHotels review

Room was OK in a for the rest very cold and impersonal hotel. Impressions : mould in bathroom, dirty hallways, humongous cold lobby, swimming pool has nice water and good beds and that is all there is to say.

Great location tired hotel

Customer review rating 4.2/5

Paul L. Families - 05/08/2019 AccorHotels review

Nice buffet and restaurant, the room was tired and there was a very annoying noise, possibly water hammer, from room above that did not stop.

Excellent

Customer review rating 4.2/5

Pepy Families - 05/08/2019 AccorHotels review

Kindness and efficiency of personnel. Very satisfactory services.

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