Hotel - Pullman Bordeaux Lac
Pullman Hotel Pullman Hotel

Pullman Bordeaux Lac Hotel

4.0/5 1,051 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Solarium
  • Babysitting on request
  • Jogging track


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

166 rooms on three floors, including 19 suites. Two types of room decor: the Superior category, with a suave Pomerol blend of deep reds, and the Deluxe category with a sweet Sauternes harmony of delicate beige and gold.

  • 166 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Wide working desk
    • Pay per view channel(s)
    • Baby bed
    • DDI - Direct Dialing In
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,491 reviews

Our guest reviews for Pullman Bordeaux Lac

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,051 reviews
Couples - 08/09/2018 TripAdvisor review
« Nice hotel »

It was a pleasure staying at Pullman Bordeaux. The front desk staff was very helpful.The check in was perfect.The room was wonderfulThere is a swimming pool at the hotel but I didn’t go.The lounge is very beautifulThe hotel,is across from the lake which is very enjoyable

Martin Solo - 07/09/2018 AccorHotels certified review
« Excellent »

Good modern room with view over the lake / Chambre moderne avec vue sur le lac

Vani D. Couples - 07/09/2018 AccorHotels certified review
« Wonderful »

Fantastic, perfect. Loved everything. Staff very helpfull, parking lot perfect, easy acess to tram which is just across from the hotel. Good breakfast, nice room. For me there is nothing to be changed.

Anonymous Solo - 05/09/2018 AccorHotels certified review
« Overall comfortable stay »

Overall comfortable overnight stay. Bed very comfortable. Some areas in obvious need of refurbishing but this is already ongoing. Nice pool but not an easy/nice way to access. Very nice breakfast (quality, completeness & presentation) Nice upgrade as Gold member.

Philip Couples - 04/09/2018 AccorHotels certified review
« Good location, had everything we needed. »

We changed the dates by one day by called by direct, all accepted straight away. Thanks.

S D. Couples - 02/09/2018 AccorHotels certified review
« Great city break »

Great room. Very convenient for city. Terrible service st restaurant and poor menus with very limited choice

L M. Families - 29/08/2018 AccorHotels certified review
« Satisfactory »

Hotel had a slightly clinical feel about it, especially the rooms which felt spartan. Whoever designed the bathrooms should actually try using them! It is virtually impossible to shower without water leaking out from under the very small shower screen, or spraying out from the side. I really disliked the pokey toilet in the Junior Suite. The bedroom space was good. The breakfast fine. The pool area uninviting.

Sandra Couples - 26/08/2018 AccorHotels certified review
« Enjoyed an over night stay »

Our first overnight stay, lovely hotel staff friendly and helpful, room large and well equipped, breakfast was a little disappointing cooked food did not look appetising, dried up not much choice but continental was quite nice

Traveller Families - 23/08/2018 AccorHotels certified review
« Overly priced, not very well organised. »

Booked & paid upfront, included the meal deal & late check-out, but reception seemed to have no confirmation of this. We were not told how to deal with our evening meal or what was included, the hotel tried to charge me in full for the meal upon check-out. We were locked out of our room at 12 pm, I had to show reception the online booking, to then change this. £250 for one night, I expected much better service! The bedrooms, reception and bar area were very good. The pool was not great and had damage round the edges, dated, lack of towels, people smoking on the sun beds next to our kids. The location was great, but we have stayed in other hotels within a couple minutes walk of this one, which were far better value, better organised with prettier pool areas. I will not be recommending this hotel to our friends and will not be staying here again.

G. M. Couples - 15/08/2018 AccorHotels certified review
« A near perfect stay »

We enjoyed our time at the hotel immensely. Staff were always helpful and courteous and in some cases delightful. Food was of a very good standard and the room was extremely comfortable. Will definitely look to return.

Steve B. Business - 13/08/2018 AccorHotels certified review
« Always a pleasure to stay »

As a regular guest I am always satisfied with the hotel and the services. I had one issue this time being breakfast is served from 06:30 but on the Thursday morning I arrived at 06:45 and not all the food was out, especially the hot food. This meant very little choice before I had to leave for work.

Mr P. Couples - 13/08/2018 AccorHotels certified review
« Ok but not really on par with expectations. »

Room was excellent, clean and tidy. Poor shower not enough power to the water. Only one bottle of water for two people. Not on par Mercure’s We stayed in. Not enough milk and tea/coffee only one of each. Smoking round the pool not pleasant. Food was very poor for the price.

Mike Families - 12/08/2018 AccorHotels certified review
« Fine but inadequate air-con and no fans during 40 degree heat »

The hotel was fine, very modern, easy parking, clean. The problem was the air-con in our family room (jr suite I think) was so ineffectual it was like staying in an oven. I asked at reception for someone to check the air-con. He came up and said it was on max, and suggested we open a window! I asked for a fan to be told all their fans had been loaned out to other hotel guests so my family had to endure a night of no sleep in a unbelievable conditions. The open window was very noisy and did nothing to change the temp of the room. The following morning when I complained to the check-out person, he said he'd get someone to look at the air-con. No use to us, as we were due to leave. No apology. I understand it was extraordinarily hot, but considering the cost of the room, and the fact you knew it was a heat wave, you could have purchased some cheap fans in advance.

Alex C. Families - 10/08/2018 AccorHotels certified review
« Deluxe room is better »

This is my second stay at this hotel. The room is much better than last year. However there isn't a hair dryer in the classic room. And there was only two bottle of water in the mini bar. The situation is much better in the deluxe room. There is a hairdryer. There is cola, juice and water in the minibar(but it was unplugged).

Rudahi W. V. Families - 01/08/2018 AccorHotels certified review
« i could recommend to my friends »

the staff was available and extremely responsive

Greg Families - 31/07/2018 AccorHotels certified review
« Highlight of the trip so far »

Booked at the last minute, and couldn't have been happier. The room was fantastic, really helpful and positive attitude from staff. Transport location was good for travelling into town. Breakfast had a great selection, and well stocked. Minor letdown in the restaurant, but nothing to worry too much about.

Adiaha Family - 31/07/2018 TripAdvisor review
« Short stay, disappointed »

Stayed for 2 nights with my kids. The location very close to a Tram C was the highlight for us. The staff were mostly attentive and helpful. The hotel appears to be under renovation, our suite must have been redone and was clean however air conditioning was in the living room only and did not extend to the bedroom which in the summer was a challenge. The hallways leading to our room were not in good condition. Room service (dinner) as well as breakfast (at the restaurant area) was below the Pullman standard.

Beverley C. Couples - 30/07/2018 AccorHotels certified review
« We liked the hotel. »

It was our holiday and we thought the hotel looked a bit tired from the outside. However our room was very spacious and nice. We were given an upgrade on arrival which was unexpected but lovely.

Anonymous Families - 30/07/2018 AccorHotels certified review
« Mr Teddy O. »

Very enjoyable stay. The hotel is probably more suited as a Business hotel rather than a Family hotel. It would be good to have some music and bar service (tea / coffee / drinks) at the pool to make it a more social experience.

Anonymous Friends - 28/07/2018 AccorHotels certified review
« Very comfortable rooms and tasty breakfast »

The beds were very comfortable. The breakfast very good. The staff was nice . The hotel is located in a calm area, but with easy access to the city center by tramway. For intern use only: We ordered a room breakfast which wasn't prepared. At least the staff had a solution which was not perfect but fine. The pool opened at 10 a.m. only, some guests found that was too late. Communication was not perfect - one staff member told me the pool opened at 9 a.m., the other one that the pool opened at 10 a.m. (which was correct). The staff started cleaning the pool at the opening hour 10. a.m. Guests thought that this should have happened ealier, not when the guests are already there. There was no air condition nor ventilation in the fitness room. In summer time it gets really hot inside the room. Fruits offered in the fitness room were not fresh (brown apples). We sat for more than 20 minutes at the bar - no service. We went to the counter and waited for 5 minutes while staff was cleaning glasses and doing balances/accountings - no service. Only when we were about to leave the bar the bar tenders reacted.

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