Hotel - Pullman Bordeaux Lac
Pullman Hotel Pullman Hotel

Pullman Bordeaux Lac Hotel

4.2/5 3,209 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • AÉROPORT MÉRIGNAC
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Solarium
  • Babysitting on request
  • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

166 rooms on three floors, including 19 suites. Two types of room decor: the Superior category, with a suave Pomerol blend of deep reds, and the Deluxe category with a sweet Sauternes harmony of delicate beige and gold.

  • 166 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Wide working desk
    • Pay per view channel(s)
    • Baby bed
    • DDI - Direct Dialing In
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 3,209 reviews

Our guest reviews for Pullman Bordeaux Lac

100% genuine reviews from our guests

Find out more
William Business - 04/07/2018 AccorHotels certified review
« Friendly staff but overall poor quality »

Staff very friendly and helpful. Annoying things were: No ice available as the TWO Ice machines was broken according to the bar staff, no Baileys. Which is a pretty common drink, the Breakfast was quite basic and the cappuccino very poor quality. The room was very hot even though the Air conditioning was on full power, My Shower clogged up after 4 minutes and water ran into the bedroom, The carpets in the hallways were filthy and had stains all over them, in General, the building had an atmosphere of being an old Communist era office complex.

Anon Couples - 03/07/2018 AccorHotels certified review
« Overall, I was very satisfied by the experience of staying at the hotel. »

Staff were friendly, facilities were very good and clean and breakfast was very good. I chose your hotel because of good reports posted on the internet and because parking was available. However, I was irritated that I had to pay extra for the latter.

Cordon S. Couples - 29/06/2018 AccorHotels certified review

mi figue mi raisin

Anonymous Couples - 27/06/2018 AccorHotels certified review

Satisfactory as usual.

Gary D. S. Couples - 26/06/2018 AccorHotels certified review
« Enjoyable »

Good service and staff

Anonymous Business - 21/06/2018 AccorHotels certified review
« room was not the usual standard I am used too in Pullman hotel Bordeaux Lac »

During check in I was not helped as usual, I am a Gold member but nothing was done for making that clear. Very big disappointment. This is the first time that I experience this, I am a regular customer in Pullman Bordeaux Lac and usually the check in is on a much better level.

Anonymous Business - 21/06/2018 AccorHotels certified review
« Very kind staffs who remembered me »

I stay in Pullman almost every year. Every time, I feel that all the staffs welcomed me kindly. I don't remember exact names. However, people in the front desk are very kind and helpful. I highlly appreciate it.

John Couples - 12/06/2018 AccorHotels certified review
« A good hotel, but restaurant is not quite at the same level »

Check in was fine, room was available and good (an upgrade thank you). Bar before dinner was good. The menu was attractive but largely steak and lobster. A little more variety is required. The bread was stale when we complained it was taken away, but not replaced. In the Dordogne why is there no Foie Gras? Wine we chose was not available, we tasted others (very good) but really running out of wine.

Bf Families - 10/06/2018 AccorHotels certified review
« Top »

Top

Mmms Friends - 14/05/2018 AccorHotels certified review
« Quite good »

We arrived by 19 h. but we couldn't get the rooms with 2 beds we requested in the web commentaries

Patrice Couples - 13/05/2018 AccorHotels certified review
« Excellente »

Excellente

Liz M. Couples - 14/04/2018 AccorHotels certified review
« I would rate this Hotel and it's staff higher than 10. »

The accommodation was greater than expected. The staff were absolutely amazing. The bar staff knew the wine available and made excellent recommendations. The restaurant experience and food was extremely enjoyable. I received an upgrade which was luxurious and comfortable looking onto the lake. The tram station was across the road from the hotel and made touring the city easy and quick. I will visit again.

Anonymous Business - 01/04/2018 AccorHotels certified review
« Beautiful room with great breakfast »

All was good just a pity that at the bar they did not seem to be happy with the fact that I took a free drink due to my Gold status as member of Accor hotels.

S. Couples - 28/03/2018 AccorHotels certified review
« Déçu »

Déçu

C. Business - 25/03/2018 AccorHotels certified review
« En chantier »

mitigé

Michael Couples - 24/03/2018 AccorHotels certified review
« Satisfactory, reasonably comfortable and close to motorway. »

Only one towel in double room. Limited food available before 7pm. Bed comfortable and staff very helpful.

Elma Business - 20/02/2018 AccorHotels certified review
« Amazing, comfortable and great staff, especially Hossam. »

The hotel was clean, the rooms are big and comfortable. Services are top notch. I had an emergency late at night and the receptionist Hossam did everything he could to help me out. I was impressed with his professionalism and his effectiveness. I will stay here again.

R T. Business - 17/02/2018 AccorHotels certified review
« Disappointed for the brand »

Hotel reception very pleasant, but problems from check in. When one books half-board that typically means breakfast and dinner, however I was informed that only dinner was included in my rate at check in. This is inaccurate based on the confirmation from the app, however not able to reconcile. First room had broken window. Second room okay. Hotel under renovation which was not clear. No wellness centre as advertised. Restaurant relocated to conference room. Was seated for dinner quickly under a flickering light. No acknowledgement for 10 minutes at which point I left the restaurant and dined at a nearby location. Communicated to front desk to cancel my dinner reservation due to the experience, but not completed and had to discuss again at check out. Did not pay extra for the breakfast based on the poor experience at dinner. The hotel decor was nice, but paper cups instead of china a cheap choice for the coffee. Overall a disappointing stay based on other Pullman experience and I will not return.

Keith V. Solo - 12/02/2018 AccorHotels certified review
« Pleasant staff at a reasonable hotel »

Overall good. Room Service breakfast needs to be upgraded as very little was really fresh, and mistakes were made with my order.

Huang J. Business - 29/01/2018 AccorHotels certified review
« Nice service. »

Good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Huang, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabien BEILVERT Regional Director

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