Hotel - Pullman Bordeaux Lac
Pullman Hotel Pullman Hotel

Pullman Bordeaux Lac Hotel

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4.0/5 981 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Solarium
  • Babysitting on request
  • Jogging track


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

166 rooms on three floors, including 19 suites. Two types of room decor: the Superior category, with a suave Pomerol blend of deep reds, and the Deluxe category with a sweet Sauternes harmony of delicate beige and gold.

  • 166 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • Wide working desk
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,070 reviews

Our guest reviews for Pullman Bordeaux Lac

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 981 reviews
AccorHotels certified review
Mmms Friends - 14/05/2018
« Quite good »

We arrived by 19 h. but we couldn't get the rooms with 2 beds we requested in the web commentaries

AccorHotels certified review
Patrice Couples - 13/05/2018
« Excellente »


AccorHotels certified review
Liz M. Couples - 14/04/2018
« I would rate this Hotel and it's staff higher than 10. »

The accommodation was greater than expected. The staff were absolutely amazing. The bar staff knew the wine available and made excellent recommendations. The restaurant experience and food was extremely enjoyable. I received an upgrade which was luxurious and comfortable looking onto the lake. The tram station was across the road from the hotel and made touring the city easy and quick. I will visit again.

AccorHotels certified review
Anonymous Business - 01/04/2018
« Beautiful room with great breakfast »

All was good just a pity that at the bar they did not seem to be happy with the fact that I took a free drink due to my Gold status as member of Accor hotels.

AccorHotels certified review
S. Couples - 28/03/2018
« Déçu »


AccorHotels certified review
C. Business - 25/03/2018
« En chantier »


AccorHotels certified review
Michael Couples - 24/03/2018
« Satisfactory, reasonably comfortable and close to motorway. »

Only one towel in double room. Limited food available before 7pm. Bed comfortable and staff very helpful.

AccorHotels certified review
Elma Business - 20/02/2018
« Amazing, comfortable and great staff, especially Hossam. »

The hotel was clean, the rooms are big and comfortable. Services are top notch. I had an emergency late at night and the receptionist Hossam did everything he could to help me out. I was impressed with his professionalism and his effectiveness. I will stay here again.

AccorHotels certified review
R T. Business - 17/02/2018
« Disappointed for the brand »

Hotel reception very pleasant, but problems from check in. When one books half-board that typically means breakfast and dinner, however I was informed that only dinner was included in my rate at check in. This is inaccurate based on the confirmation from the app, however not able to reconcile. First room had broken window. Second room okay. Hotel under renovation which was not clear. No wellness centre as advertised. Restaurant relocated to conference room. Was seated for dinner quickly under a flickering light. No acknowledgement for 10 minutes at which point I left the restaurant and dined at a nearby location. Communicated to front desk to cancel my dinner reservation due to the experience, but not completed and had to discuss again at check out. Did not pay extra for the breakfast based on the poor experience at dinner. The hotel decor was nice, but paper cups instead of china a cheap choice for the coffee. Overall a disappointing stay based on other Pullman experience and I will not return.

AccorHotels certified review
Keith V. Solo - 12/02/2018
« Pleasant staff at a reasonable hotel »

Overall good. Room Service breakfast needs to be upgraded as very little was really fresh, and mistakes were made with my order.

AccorHotels certified review
Huang J. Business - 29/01/2018
« Nice service. »

Good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Huang, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabien BEILVERT Regional Director

AccorHotels certified review
Ricardo Couples - 19/12/2017
« Convenient and pleasant »

Easy to access, safe for the car, with an spacious room, vey friendly and efficient staff, good WiFi and complete and varied breakfast, the stay is “worries free”.

AccorHotels certified review
Thierry T. P. Business - 18/12/2017
« No hot water »

Terrible experience. This hotel does not deserve to be part of the Pullman chain. No hot water in the shower. No coffee capsules for the Nespresso machine. Over 1 hour wait for room service (smoked salmon and a salad). The waiter spilled a glass of wine on the bed when bringing the food. There was no silverware with the food and has to wait another 15mn. No apologies for the whole situation. I would never recommend this Pullman.

AccorHotels certified review
Bjorn A. Couples - 14/11/2017
« As usual excellent service,better food than many 5 stars hotels. »

We don't come often,but we never had anything to complain of.This time we got upgraded.Our car was parked and brought to the door next day; We got a welcome drink at the arrival,and a glass of wine at dinner, WHAT MORE CAN YOU ASK FOR?

AccorHotels certified review
Anonymous Couples - 31/10/2017
« Very disappointing »

We were happy to be returning to stay at the Pullman, however nobody read through our comments on booking, and so didn't notice that we wanted to eat in the restaurant. The restaurant is now closed at weekends, although it doesn't mention this on the website. We were told we could have room service, but everything we ordered was only available if ordered 24 hours in advance. We had to eat out, difficult as my husband is disabled and we had 2 dogs with us. The staff were very polite and tried to be helpful, but this ruined our stay. The website must be updated. We were completely let down

AccorHotels certified review
Engineer Couples - 31/10/2017
« OK »

Hotel located away from city center

AccorHotels certified review
Frank Business - 28/10/2017
« Always a very good stay in this hotel. »

Kind people, good breakfast and nice, clean room.

AccorHotels certified review
Paul C. Business - 16/10/2017
« Everything was perfectly satisfactory »

The facilities at the hotel are fine and it was good to see that you are upgrading the decoration in some of the public areas. Your staff were friendly and helpful and everything we needed was dealt with quickly.

AccorHotels certified review
Dianne B. Couples - 13/10/2017
« Unacceptable »

We came to stay at your hotel because we saw it had a pool and good rooms. false advertising because the pool was closed and the room we were given was on the second floor where all alterations to rooms was happening except our one which had a terrible view as well for the price we paid and the Accor booking Agent or receptionist that we did the booking through had me on the phone for more than half an hour doing the booking her name was Jaya and was so inefficient in every way. Adele at reception was your saving grace to us know how lucky you are to employ her she booked us into the Mercure cite as you had no rooms left luckily. I never ever complain but it was a very unfortunate visit and the Mercure cite has been a wonderful experience thanks to Adele.

AccorHotels certified review
Jeanette H. Couples - 24/09/2017

We've stayed regularly at the hotel and this year we stopped for two nights in a junior suite and one night in a deluxe. The rooms need refurbishing and updating. In both the rooms we stayed in this year some of the laminate on window cills and other areas was broken and in need of attention. The shower cubicle in the deluxe room had black mold including the shower head. The staff were very nice and helpful as usual and the restaurant food was much improved.

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