ibis Abidjan Marcory Hotel 2 stars

TripAdvisor rating 3.0/5 263 reviews
ibis Abidjan Marcory
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+ 15 Services
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Room 1

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This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
Leisure and activities
  • Outdoor unheated pool
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Cold snacks
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Abidjan Marcory

Bld Valéry Giscard d'Estaing
15 BP 594
15
abidjan
ivory coast

Tel: +22521756300

Fax: (+225)21358910

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    F.HOUPHOUET BOIGNY At 7km / 4.35 miles

  • By car

    GRAND BASSAM At 20km / 12.5 miles

GPS :5.29028, -3.973103

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with double bed featuring the new bedding

  • Max. number of persons: ‌3
  • Area: From 18
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants...

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DU LOBBY

Photo non contractuelle / Strictly non binding

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 60 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Abidjan Marcory

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.7/5

1,137 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

263 reviews

Mr

Customer review rating 3.7/5

Gabriel A. Business - 28/06/2019 AccorHotels certified review

Small but nice room. There should be at least bottled water in the room. The elevator is bad and need to be changed. Need varieties of meal during breakfast and quality to be improved.

Dear Mr A., Thank you for having taken the time to tell us about your experience at Ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations and, please, allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate that you have shared your concerns with us and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnes Barnay General Manager

Mr

Customer review rating 3.7/5

Harry Business - 24/06/2019 AccorHotels certified review

I really enjoyed my stay there. The food was good and the reception was welcoming especially Ramtou. She helped in our English communication.

Dear Mr Harrison, We very much appreciate your comments regarding your stay at Ibis Abidjan Marcory. It is always a pleasure to receive positive feedback and I will share your comments with our team specially Ramatou. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for having shared your experience with us and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager

PETTY OFFICER CLASS ONE

Customer review rating 3.7/5

Mr D. G. Business - 23/06/2019 AccorHotels certified review

I have good experience because the hotel have modern equipment,safe,and good environment, breakfast was standard and always on time

Dear Mr D., We very much appreciate your comments regarding your stay at Ibis Abidjan Marcory. It is always a pleasure to receive positive feedback and I will share your comments with the all team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for having shared your experience with us and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager

Satisfying

Customer review rating 3.7/5

Mohideen B. Solo - 22/06/2019 AccorHotels certified review

Breakfast time could be adjusted a bit. Around 10 am, buffet was almost empty. Could try and have timings extended for weekend

Dear Mr P., We very much appreciate your comments regarding your stay at the Ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment regarding the breakfast schedule has been well noted and we will ensure that the buffet is filled until the end time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager

It was great and very satisfactory

Customer review rating 3.7/5

R. A. Solo - 18/06/2019 AccorHotels certified review

Everything was great,except that when someone has to stay for a longer stay,its expected to have a fridge and an iron and ironing board in the room. Also electric tea ketle.A customer might want to make a late night cup if tea or coffee.Keep some fruits or juice in the fridge .

Monsieur R., Je vous remercie pour vos commentaires suite à votre séjour à Ibis Abidjan Marcory. C’est avec grand plaisir que je reçois vos compliments et je ne manquerai pas de partager vos appréciations avec toute l'équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. vos remarques concernant l'aménagement de la chambres ont été notées et seront soumises lors du projet de rénovation de l'hôtel. Dans l’attente de vous accueillir de nouveau, je vous prie de croire, Monsieur R., en l’expression de mes sentiments les meilleurs. Agnès Barnay Directrice

Refreshing

Customer review rating 3.7/5

George M. Business - 13/06/2019 AccorHotels certified review

Good

Dear Mr M., We very much appreciate your comments regarding your stay at the Ibis Abidjan Marcory. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us and we hope that your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager

Bad very very dissapointing

Customer review rating 3.7/5

Dmitri G. Business - 10/06/2019 AccorHotels certified review

Noisy room not cleaned

Dear Mr G., Thank you for having taken time to tell us about your experience at the Ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations and, please, allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate that you shared your concerns with us and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnes Barnay General Manager

Average hotel but convenient and well located

TripAdvisor rating 3.0/5

Road27849459248 Business - 10/06/2019 TripAdvisor review

Well located but overpriced hotel for what it is. Either the price per night should be lower, or the services and quality of the rooms should be increased. The breakfast buffet had barely anything to eat. One of the worst buffet i've ever seen. That is unacceptable considering the hotel charges extra $ for this. The beds and pillows are the worst I've ever experienced in any hotel. They should all be changed. The beds are too small. Should be Queen Sized not double sized. The rooms are also much smaller than what was advertised. The bathroom has no door for the shower so water gets everywhere on the floor.

MARCORY

Customer review rating 3.7/5

F. Business - 03/06/2019 AccorHotels certified review

As usual it takes a hell of time to be served during lunch...the staff does not communicate about any problem they are facing which could delay your meal

Monsieur F., Je vous remercie d’avoir pris le temps de nous écrire à la suite de votre séjour à Ibis Abidjan Marcory. Je suis désolée que le service et la prestation n’aient pas été à la hauteur de vos attentes, et je vous prie d’accepter mes plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. J'ai lu attentivement vos remarques concernant votre déjeuner qui serons partagées avec l'ensemble de l'équipe. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et nous espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, je vous prie de croire, Monsieur F., en l’expression de mes sentiments les meilleurs. Agnès Barnay Directrice
Customer review rating 3.7/5

Prakash R. R. Business - 24/05/2019 AccorHotels certified review

Based on International Ibis standards it was satisfactory.

Dear Mr R., We very much appreciate your comments regarding your stay at the Ibis Abidjan Marcory. It is always a pleasure to receive positive feedback andI will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager

Its been better, I dont want to stay there anymore

Customer review rating 3.7/5

David F. Business - 20/05/2019 AccorHotels certified review

Rooms are totally humid, so all the cloths are getting humid as well.. No water pressure in the bathroom.. Its not relaxing to sit outside at the pool area in the evening, after 7-8pm and prostitutes are also inside the “safe” hotel area and want to get your room number.. wtf is that?

Dear Mr F., Thank you for taking the time to tell us about your experience at the Ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnes Barnay General Manager

Overall good experience...

Customer review rating 3.7/5

Anonymous Business - 19/05/2019 AccorHotels certified review

I only found that there was no dustbin in the room.

Dear Mr E., We very much appreciate your comments regarding your stay at the Ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager

motivated and committed hotel staff despite infrastructure decrepitude

Customer review rating 3.7/5

Business T. Business - 12/05/2019 AccorHotels certified review

friendly and efficient hotel staff and local management, but: antique wifi access and slow speed connection in room low cost breakfast buffet - it's not because it's free or included in the rate that it has to be cheap (was much better, generous, fresher, a few years ago!) only one working elevator for all of the hotel guests and used by room cleaning personel as well sweet escape from it all in the clean, well-managed swimming pool...!

Dear Mr S., Thank you for taking the time to tell us about your experience at the Ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the appropriate measures regardinf the elevator have been taken and both of them are working. We also appreciate your comments regardinf the staff and we thank you for this positive feedback. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnes Barnay General Manager
Customer review rating 3.7/5

Jomy T. Business - 07/05/2019 AccorHotels certified review

there was no complimentary bottle of water , no kettle , and room were ready only after an hour of our arrival to the hotel

Dear Mr T., Thank you for taking the time to tell us about your experience at the Ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate that you have shared your concerns with us and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnes Barnay General Manager

Great team

Customer review rating 3.7/5

Rosalia M. Business - 05/05/2019 AccorHotels certified review

Great team as always a great stay. My issue was the lack of staff at breakfast and the really slow internet, when i had to submit a document i had to hotspot with my phone as the internet was better.

Dear Rosalia M., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive your feedback. For internet I will share your comments with our IT team. I am sure that this feedback will serve as to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better as the previous one. Sincerely,

acceptable

Customer review rating 3.7/5

Sangaré Business - 17/04/2019 AccorHotels certified review

acceptable

Monsieur S., Je vous remercie pour vos commentaires suite à votre séjour à Ibis Abidjan Marcory. C’est avec grand plaisir que je reçois votre feeback positif et je ne manquerai pas d'en faire part à l'ensemble de l'équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, je vous prie de croire, Monsieur S., en l’expression de mes sentiments les meilleurs. Agnès Barnay Directrice

Abidjan Visit

TripAdvisor rating 3.0/5

mametg Business - 15/04/2019 TripAdvisor review

I am a regular traveller who always stay at the Accor group of hotels which includes Ibis Marcory Abidjan where I have stayed for the last 6 years. This month I stayed at the hotel for a total of 7 days on business, I found that there is a decline in the standard of this hotel. Firstly, I checked in on line, when I arrived at the hotel at 20h00, I was told that I had to wait as there was no rooms immediately available due to some rooms which still had to be cleaned, the waited time was 2hr30 mins....unacceptable..During my stay, I had to move to another room due to the air conditioning not working, not cooling down....I found that the menu has not been changed for a few years, it is the same menu that does not offer a great variety of food...On several occasions at breakfast, I had to remind the person behind the counter that they had run out of eggs, fruits, cutlery and some of the cups are chipped. Finally, on a better note, the majority of the staff are excellent, very polite, helpful and ready to assist.

The people are nice but the hotel more and more run down

Customer review rating 3.7/5

Nicolas M. Business - 13/04/2019 AccorHotels certified review

The room linens and pillows are worn. The air conditioning system is noisy and has a hard time coping with the heat. The water supply in the shower was not constant temperature was varying from hot to cold. Internet in the room was very slow on 4th and 5th floors.

Monsieur m., Je vous vous remercie d’avoir pris le temps de nous écrire à la suite de votre séjour à Ibis Abidjan Marcory. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et je vous prie d’accepter mes plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. Le linge de lit et de salle de bain ont d'ores et déjà été changés et le changement des oreillers est planifié. Le dysfonctionnement au niveau de la variation de la température de l'eau à été solutionné et nous travaillons à l'amélioration du système WiFi. De nouveau, je vous remercie pour vos commentaires et espère regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, je vous prie de croire, Monsieur m., en l’expression de mes sentiments les meilleurs. Agnès Barnay Directrice

It was good.

Customer review rating 3.7/5

Anonymous Business - 12/04/2019 AccorHotels certified review

It was very nice except that some hotel staff do not understand English so that affects some services.

Dear MrHabtamu, We very much appreciate your comments regarding your stay at the Ibis Abidjan Marcory. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager

satisfying

Customer review rating 3.7/5

Ayodele O. Business - 10/04/2019 AccorHotels certified review

it was not bad but ok

Dear Mr O., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback and will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager
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