Hotel - Mercure Abu Dhabi Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Abu Dhabi Centre Hotel

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4.0/5 949 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public outdoor parking  (Nearby)
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • ABU DHABI INTL
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Other sports activities
    • Billiards/Snooker
    • Darts

Catering

  • Breakfast
  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 215 rooms
  • 136 non-smoking rooms
  • 18 connecting rooms
  • Extra bed in room for adult
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,718 reviews

Our guest reviews for Mercure Abu Dhabi Centre Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 949 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Pat M. Business - 08/02/2018

Excellent all around. Very comfortable and pleasant. Check in slightly disorganised with queue jumpers. Bar music slightly too loud.

AccorHotels certified review
Mohammed A. Business - 06/02/2018
« Brilliant experience, exceptional service »

Very helpful staff, clean and luxurious

AccorHotels certified review
Riz Solo - 02/02/2018
« Mercure hotel Abu Dhabi »

Everything was excellent apart from the beds very uncomfy Apart from that great near all shops

AccorHotels certified review
Bruno T. Business - 31/01/2018
« Nice people, good rooms »

As usual, very efficient and kind people, whether at the lobby desk or at the floor attendance. I am less enthousiatic about the gym furniture: only one bicycle, which was already in use and surprisingly no elliptical trainer at all. This may be the show stopper for me during my next trip unfortunately. also, my room had a communication door with the next one. I could hear people arguing loudly in the next room. I found the reason: there was a 1cm gap below the door, letting virtually every noises going through. I worked with my noise cancelling headset for a while and since the disturbance eventually stopped and did not resume, I did not signaled it. but definetly, the door insulation is not enough.

TripAdvisor review
Solo travel - 29/01/2018
« Unprofessional Receptionists »

When I stayed in the first night, one reception called my room in the midnight and it was very very very disturb my sleep. He called me regarding my booking without breakfast, in fact I booked with breakfast. Also when checked out, another reception need to be asked/assisted first by me to release the whole payment receipts with stamp and envelope.

AccorHotels certified review
Govindaraj S. I. R. V. B. L. Solo - 28/01/2018
« location and convenient for stay »

It was normal stay, good and I enjoyed. However, nothing very exciting as other hotel. I had booked through booking.com and hotel reception was not prepared. The reception staff though arranged my early check-in, were trying to be apolegoitic.

AccorHotels certified review
N S. Solo - 22/01/2018
« Very good »

Always staying at Mercure. Very friendly place.

TripAdvisor review
Business - 20/01/2018
« Really a very good hotel »

A very good hotel, excellent service and Marvelous location. They have a good restaurants, Gym, swimming pool and Bar. Rooms are suitable, casual and clean. It is recommended for the entertainment trips.

AccorHotels certified review
Antoine L. Solo - 18/01/2018
« Satisfied in my short sojourn of few hours »

Hotel met my expectation

AccorHotels certified review
Orestis S. Business - 17/01/2018
« Good choice for business travellers »

Very good price to quality ratio. Needs renovation. Internet access was satisfactory. More international channels should be included in TV program.

AccorHotels certified review
David Solo - 15/01/2018
« Closed pool area to guests »

I only had two nights this time so it was important for me to relax. I enjoy swimming. On my only full day off the pool area was closed with no notice for a private function. I would not have booked if I'd known. There was no suggestion to transfer me to another hotel with a pool and no apology. Very bad I thought.

TripAdvisor review
Couples - 13/01/2018
« memorable stay »

always every week i stayed with mercure just to relax have a goodnight sleep. jahan (if im not mistaken) was vry friendly to me and always upgraded me to one of your newly renovated rooms,that made me happy and my stay memorable.

AccorHotels certified review
Mark V. Families - 11/01/2018
« I was happy with the room and service »

Great. The staff were friendly and helpful. The only set back was that the bar was smoky.

AccorHotels certified review
Stanley Families - 05/01/2018
« Good »

Good, rooms are very clean and bed comfy. Breakfast was adequate . The location is great in good street in town, shopping and restaurants are walking distance.

TripAdvisor review
Friends getaway - 03/01/2018
« Could have been better »

My visit to the Mercure hotel was with mixed feelings. Pros: The room was super comfortable and neat with ample space to move around. Though it did not have any view from the room, it was sufficient for a short stay. The checkout process was fairly simple and fast. The club/karaoke area located inside the hotel seems to be popular among locals and tourists alike. It looked like a fun place to go to, however i did not have time to visit the club. Cons: Very disappointed as we got down from the taxi with 4 large suitcases and we found the hotel lobby luggage staff watching us from "inside" the hotel, walk all the way from the taxi to the lobby area before they asked if we need help with out luggage. it was frustrating to watch them wait inside the lobby with the big luggage trolley. At the check in desk, we were told that the check-in time was 2pm. When i pointed that the website says that the check-in time shows as 12noon, we were dismissed saying that we were wrong to suggest that the website showed a noon check in time. To make matters even worse, we were checking in at 2:15 pm and we were told that the room was not ready and that it would take an additional 30 minutes to have the room ready. It was annoying to have traveled from far, only to come to the hotel and hear that the room was not ready even after the "supposedly hotel staff" check in time. Finally the whole experience with the check in process would be vastly enhanced if the check in staff can just smile at their guest and have a casual dialogue with the guests checking in, instead of robotically check in guest and just going about doing their job. It is after all a hospitality industry and the first interaction with the hotel staff goes a long way in building a connection between the hotel and the guests. i did not make use of any other services from the hotel, but based on my experience, i would give this hotel a 2.5 stars. i might stay again at this hotel but only after i look into the other similar hotels in the area

AccorHotels certified review
Tiredtraveller Friends - 02/01/2018
« Nice Rooms but hotel staff experience could have been better »

My visit to the Mercure hotel was with mixed feelings. Pros: The room was super comfortable and neat with ample space to move around. Though it did not have any view from the room, it was sufficient for a short stay. The checkout process was fairly simple and fast. The club/karaoke area located inside the hotel seems to be popular among locals and tourists alike. It looked like a fun place to go to, however i did not have time to visit the club. Cons: Very disappointed as we got down from the taxi with 4 large suitcases and we found the hotel lobby luggage staff watching us from "inside" the hotel, walk all the way from the taxi to the lobby area before they asked if we need help with out luggage. it was frustrating to watch them wait inside the lobby with the big luggage trolley. At the check in desk, we were told that the check-in time was 2pm. When i pointed that the website says that the check-in time shows as 12noon, we were dismissed saying that we were wrong to suggest that the website showed a noon check in time. To make matters even worse, we were checking in at 2:15 pm and we were told that the room was not ready and that it would take an additional 30 minutes to have the room ready. It was annoying to have traveled from far, only to come to the hotel and hear that the room was not ready even after the "supposedly hotel staff" check in time. Finally the whole experience with the check in process would be vastly enhanced if the check in staff can just smile at their guest and have a casual dialogue with the guests checking in, instead of robotically check in guest and just going about doing their job. It is after all a hospitality industry and the first interaction with the hotel staff goes a long way in building a connection between the hotel and the guests. i did not make use of any other services from the hotel, but based on my experience, i would give this hotel a 2.5 stars. i might stay again at this hotel but only after i look into the other similar hotels in the area

TripAdvisor review
Couples - 02/01/2018
« Old Property with poor services and terrible breakfast »

I will not recommend this chain nor will return. This is a very old (but clean) property, was upgraded to suite but it is a disappointment as comparing to other Mercure chain. The bedding is of poor quality mattress, average amenities and the room interior design stop at 80's. Old furniture, weird color combination, tiny bathroom. Information provided by Reception doesn't match with Restaurant - checked the breakfast time with Reception during check in and they confirmed it is 8-10am, while Restaurant confirmed it is until 11am when i called the next day. We were kinda late for breakfast (10.45am) and 90% of food are running out and the remaining are cold food. I could understand they stop refill the food but cold food is simply not acceptable. Staff approached saying breakfast time is till 10.45am after i made a complain. Very bad communication within the group. However regardless of timing, they have poor variety of breakfast. Kind reminder, do not purchase breakfast option. There is no manager at the hotel throughout the whole morning till our check out at 2pm, none could attend to the disappointment. Provided honest feedback during check out, they were shocked and told us their manager will call me to understand further. Yet, none call till now, after 3 days.

AccorHotels certified review
D Solo - 01/01/2018
« Bad night and good night »

The first night was terrible because of the smoke smelling room and all night long crazy party next door. I called the reception but the party continued with loud music and loud voices. Next day, I requested to change the room. The room was nice smell and had a good sleep. Other than that, the location, facility, staffs are OK. I did not use the restaurants so I cannot rate it.

AccorHotels certified review
Amine Business - 31/12/2017
« Mercure Centre Hotel Abu Dhabi »

A well-located hotel in the heart of Abu Dhabi. Close and convenient to many places downtown. Transport easily available by bus or taxi, nearby municipality parking with a very reasonable price. Nice continental breakfast, cozy ground floor restaurant, le Beaujolais, well know in the city for its nice cuisine. Needless to mention the Mood Indigo Pub

TripAdvisor review
Business - 25/12/2017
« Achieve the goal »

Nice trip complete the mission Relax Enjoy time Nice place In town near every thing Used to go there Food was good Having drink Smoke shisha with nice people and friends I will come back and recommend to friends

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