Hotel - Mercure Abu Dhabi Centre Hotel
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Mercure Hotel

Mercure Abu Dhabi Centre Hotel

Hamdan st  po box 47136 
  ABU DHABI
UNITED ARAB EMIRATES

891 reviews
TripAdvisor Rating Based on 891 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking  (Nearby)
  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking  (Nearby)
  • Babysitting on request
  • Air Conditioning
  • ABU DHABI INTL
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Other sports activities
    • Billiards/Snooker
    • Darts

Catering

  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 215 rooms
  • 136 non-smoking rooms
  • 18 connecting rooms
  • Extra bed in room for adult
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,554 reviews

Our guest reviews for Mercure Abu Dhabi Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 891 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mark A. B. Solo - 12/07/2017
« it was a so-so experience. »

Mercure Hotel in Hamdan Street is very convenient to me but recently I had an issue with the staff regarding poor service. As much as I could I tried to book a room in your hotel but the recent incident I don't know if I will book a room in the future.

AccorHotels certified review
Arlene M. Business - 12/07/2017
« awesome »

Why I choose this hotel? Because they always treat me like a VIP from the Manager Mr.Ahmed Mustafa down to the staff they always maintain the warm welcome to me and I can feel the comfort every time I stayed in this hotel. I would like to grab this opportunity to say :"thank you "to Mr.Ahmed Mustafa as for me he is an awesome manager and fair to all the guest. I feel safe if my company booked me in this hotel. '

AccorHotels certified review
Stefano B. Business - 03/07/2017
« Comfort and perfect position in the City Center »

Very good experience. I am a frequent guest of the Mercure Abu Dhabi. I like the kind and smiling personnel, receptionist and all the other personnel are always perfect.

AccorHotels certified review
Mike Business - 30/06/2017
« great stay will book again »

nice and friendly staff highly recommend

AccorHotels certified review
Rahim S. Couples - 28/06/2017
« Centrally located, pleasant stay »

The hotel is centrally located. Rooms are comfortable. Was pleasantly surprised by the presence of a bath tub in the room. Breakfast was good, could have been better (there was only one type of breakfast cereal).

AccorHotels certified review
Rawr Couples - 27/06/2017
« Its a good hotel to stay!!! »

Always been a good hotel to stay specially when you are in the city and aside from that the service of the staff are excellent.

AccorHotels certified review
Mary F. Families - 27/06/2017
« disappointing »

I have stayed in a number of accor hotels and this is the first time i encountered a hassle in the details of my reservation . I booked two rooms at a ramadan special rate and specifically mentioned in the details of my reservation that i am entitled to a late check out at 4pm as one of the specific item in the promo. But I was told that I cannot have a late check out and that I can only stay at 130 pm the latest. This change placed a huge inconvenience to our travel itinerary.

AccorHotels certified review
Chris Couples - 26/06/2017
« Chris »

Fantastic customer service

AccorHotels certified review
Jamey Families - 25/06/2017
« Voice of the Guest Heard »

As a frequent guest of this hotel, I can say I had a pleasant stay again. The room requested upon booking was given. A concern raised to the FO Manager was addressed and I felt as a frequent guest I was listened, heard and valued. Overall, I am quite satisfied with my stay in this hotel. Though, before checking out and until now, i am waiting for the feedback from the Health Club representative regarding my enquiry. I look forward to receive feedback about it.

TripAdvisor review
Couples - 25/06/2017
« Ideal location »

Aligned with the ACCOR group this hotel is ideally placed in Abu Dhabi ,just one street away from the Big Bus Stop 11 and the WTC mall.The hotel has seen its best days, a little tired. The breakfast supplied all that would be required as did evening dinner. The staff were very courteous and the room facilities adequate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Macca135 We love the title of your review " Ideal Location"! Thank you so much for taking the time to review us. We always appreciate hearing back from our valued guests. Moreover, thank you for mentioning the location, which is a central one, surrounded by a variety of shopping outlets and restaurants. It is indeed at walking distance from the WTC Mall. We are actually undergoing several renovations, with 60% of the rooms done. Thank you also for your comments and praise of the staff. We have shared it with the whole team and they were happy to be of service to you. It was a pleasure having you stay with us and we can't wait to welcome you back soon, Warmest Regards, Your Mercure Team

AccorHotels certified review
Jose M. D. C. Solo - 24/06/2017
« Staff is very kind and co-operative »

Good location for shopping and all.It's also nice to have bus service to shopping malls but room's is little confused.I enjoyed my stay in your hotel.

AccorHotels certified review
Jet Business - 20/06/2017
« relaxing »

satisfaction guaranteed

AccorHotels certified review
Ahmed A. R. Families - 10/06/2017
« Excellent stay  »

Helpful and welcoming receptionists, clean room, very good location in the center of the capital.

AccorHotels certified review
Kari Business - 06/06/2017
« Mercure City Center's good location, relatively small hotel providing good and flexible services and most of the personnel knowing me, makes me feel home there.  »

All good, hotel personnel and flexible breakfast timing helped me to get adjusted to Ramadan

AccorHotels certified review
Michael Friends - 04/06/2017
« Wonderful, as ever »

I have stayed at this hotel many times before. In Abu Dhabi, I would not stay anywhere else.

AccorHotels certified review
Dominic Couples - 03/06/2017
« Lovely hotel and lovely staff »

Very comfortable, and all staff were most attentive and helpful.

AccorHotels certified review
Glen E. Couples - 02/06/2017
« Fantastic »

The place is clean and quiet. The staff are friendly

AccorHotels certified review
Ana L. A. Couples - 02/06/2017
« It's okay »

It was good!

AccorHotels certified review
Joanson.m Solo - 02/06/2017
« Very nice »

Excellent service,very convenient and practical hotel. Rooms very cozy and beds are extremely comfortable, also a very nice view if you get a room facing the highway

AccorHotels certified review
S.asokan Business - 29/05/2017
« Happy with service  »

I did enjoy my stay at the hotel . I felt that the guest services right from checkin , room service, house keeping were excellent. I did not receive your welcome platter for my category of room inspite of a gentle reminder. However as I did stay for a period of 10 days I did feel that the breakfast menu was rather monotonous and an observation that your chicken sausages were a bit on the harder side. Also i do feel that there is no harm in providing a basic toilet/dental set especially in the category of room I had chosen. Overall i had a comfortable and satisfying stay.

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