Hotel - Mercure Grenoble Centre Alpotel Hotel
Mercure Hotel Mercure Hotel

Mercure Grenoble Centre Alpotel Hotel

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4.0/5 311 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 75.05 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Sauna  (Nearby)
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Squash court  (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

  • 88 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 18 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • WiFi in your room
    • DDI - Direct Dialing In
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,303 reviews

Our guest reviews for Mercure Grenoble Centre Alpotel Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 311 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Gerald A. Business - 27/05/2018
« A pleasant stay as one is used in Mercure / Accor Hotels »

Friendly people at reception. Very helpful. A very good breakfast buffet with lots of choices. The room was clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Rodolfo Business - 25/05/2018
« Hotel which rooms are without windows »

hotel personnel is friendly, professional and very patient towards my invoice requests, nevertheless rooms had glass windows that we could not open at all to have fresh air. The carpets have bad smell and it is very difficult to feel fresh air without windows that can be opened even partially.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodolfo V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For a future stay you can ask to have a room where you can open the windows. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Prountzopoulos Couples - 18/05/2018

FRIENDLY

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prountzopoulos I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Tatu Business - 04/05/2018
« The stay was as good as always »

No surprises during the stay, everything as it has always been and that is why I keep coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatu V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Steve T. Business - 30/04/2018

I'm a Silver Accor member but was not given a Privilege room. My colleague at Wright Medical staying the same nights was given a Privilege room at a much reduced rate (100EUR less) - can you advise why this was the case? I booked directly through the Accor website so would assume that I would get best rates?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen T., Could you please give me the namEof your collegue who stay at thi period ? Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Affan Business - 11/04/2018
« Excellent »

Top notch customer service, very friendly staff, good quality bedding, very clean room and no noise at all. Location is also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Affan Bin Mahmood, We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
A. Business - 04/04/2018
« Frustrating »

Despite preparations for the visit the hotel was not at level I expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles W Mr A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Anonymous Business - 03/04/2018

Comme d'habitude : impeccable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur b., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Grenoble Centre Alpotel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Christophe Foretti Directeur

AccorHotels certified review
Wanda C. Solo - 25/03/2018
« A comfortable hotel, manned by helpful and cheerful staff »

Fine. However, the hotel did not provide good weather outside. On the other hand, I did not book it! So there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanda C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Sue Friends - 17/03/2018
« Clean convenient nice staff »

An overnight stay before heading into the mountains Conveniently located with parking Rooms comfortable and clean Very nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Simone Solo - 12/03/2018

Terrible , never ever again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Could you please give me more informations concerning your insatisfaction ? Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Justyna Business - 14/02/2018
« Very pleasant stay »

I was offered the privileged room, which provides additional amenities such as Nespresso coffee and bathrobe. Very pleased with that. Very nice welcome and good customer services at the reception desk as well. The food at the restaurant was the only things not so great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Daniel B. Business - 12/02/2018
« Great »

Staff were very helpful and friendly especially to a non-french speaking person!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Rn Business - 11/02/2018
« Good and improved »

Very good. Refurbishment an new décor was very appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Vasilisa Business - 06/02/2018
« Pleaseant Stay »

Everything was very well: breakfast is excellent, rooms are clean, helpful stuff.. could be great if it would be possible to open windows in the room in order to get some fresh air :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vasilisa Aponasenko, We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Philip B. Business - 03/02/2018
« Pleasant to a point »

The stay was great except, I arrived with a large bus due to the number of guest in my party, every evening the parking for the bus was full of staff cars or non hotel guests cars, One night the management used it for their own parking..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

AccorHotels certified review
M Business - 15/01/2018
« Great atmosphere, nice rooms, wonderful employees »

nice, clean rooms, great, very helpful, very positive people around!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malgorzata A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Lee M. Families - 17/12/2017
« Excellent Stay! »

Excellent, warm and welcoming staff on reception, who were very helpful. Beautiful room and the most comfortable bed and pillow I've ever had in a hotel! Fantastic nights sleep. Excellent breakfast, lovely staff. Great location for shopping, beautiful scenic views and overall lovely stay. Will definitely recommend to friends and family and will definitely be back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Chris Business - 15/12/2017
« Rooms are a bit small »

The bedrooms feel a little small and removing the desks during the recent refurb hasn’t helped. Staff though are great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Vladimir Business - 15/12/2017
« Good hôtel with attractive quality/price ratio »

Good hotel, situated in the center of the city. Good restaurant inside both for the breakfast and dinner. WiFi works fast and easy connection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimir O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

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