Hotel - Mercure Grenoble Centre Alpotel Hotel
Mercure Hotel Mercure Hotel

Mercure Grenoble Centre Alpotel Hotel

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4.0/5 303 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Squash court  (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

  • 88 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 18 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • WiFi in your room
    • DDI - Direct Dialing In
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,149 reviews

Our guest reviews for Mercure Grenoble Centre Alpotel Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 303 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Justyna Business - 14/02/2018
« Very pleasant stay »

I was offered the privileged room, which provides additional amenities such as Nespresso coffee and bathrobe. Very pleased with that. Very nice welcome and good customer services at the reception desk as well. The food at the restaurant was the only things not so great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Daniel B. Business - 12/02/2018
« Great »

Staff were very helpful and friendly especially to a non-french speaking person!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Rn Business - 11/02/2018
« Good and improved »

Very good. Refurbishment an new décor was very appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Vasilisa Business - 06/02/2018
« Pleaseant Stay »

Everything was very well: breakfast is excellent, rooms are clean, helpful stuff.. could be great if it would be possible to open windows in the room in order to get some fresh air :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vasilisa Aponasenko, We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Philip B. Business - 03/02/2018
« Pleasant to a point »

The stay was great except, I arrived with a large bus due to the number of guest in my party, every evening the parking for the bus was full of staff cars or non hotel guests cars, One night the management used it for their own parking..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

AccorHotels certified review
M Business - 15/01/2018
« Great atmosphere, nice rooms, wonderful employees »

nice, clean rooms, great, very helpful, very positive people around!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malgorzata A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Lee M. Families - 17/12/2017
« Excellent Stay! »

Excellent, warm and welcoming staff on reception, who were very helpful. Beautiful room and the most comfortable bed and pillow I've ever had in a hotel! Fantastic nights sleep. Excellent breakfast, lovely staff. Great location for shopping, beautiful scenic views and overall lovely stay. Will definitely recommend to friends and family and will definitely be back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Chris Business - 15/12/2017
« Rooms are a bit small »

The bedrooms feel a little small and removing the desks during the recent refurb hasn’t helped. Staff though are great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Vladimir Business - 15/12/2017
« Good hôtel with attractive quality/price ratio »

Good hotel, situated in the center of the city. Good restaurant inside both for the breakfast and dinner. WiFi works fast and easy connection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimir O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Tatu V. Business - 21/11/2017
« As good as always »

I have stayed in this hotel dozens of times and keep coming back just about always when I'm in town. It's good value for money and especially the breakfast really makes the difference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatu V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Chris P. Business - 17/11/2017
« Adequate »

The hotel was well positioned and the room was acceptable. The catering was not as good as expected but this was because the cafeteria was being refurbished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

AccorHotels certified review
George R. Business - 16/10/2017
« Satisfying stay overall »

As a business hotel it is just a average hotel. Breakfast is ok, however it never changed or had a different variety. Eggs should never come out of a box!!!!! Fresh eggs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Shun Y. K. Business - 16/10/2017
« good service »

Good breakfast / Dinner service. the room was clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shun Yao K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Arnaud D. Business - 12/10/2017
« Disappointing experience »

Remodeling is going on on the 2nd floor. A notice was at the reception indicating that work will be done on that floor on Thursday, Friday, Monday and Tuesday. Nothing was mentioned during the week end. I came back Friday evening at 3:00am. And drilling started at 9:00am !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arnaud D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Jennifer T. Couples - 14/09/2017
« A comfortable bed,good clean bathroom;Excellent breakfast,Friendly helpful staff-perfect for our 2night stay. »

Everything was excellent-welcome;helpfulness;cleanliness;comfort;good breakfast-Thankyou very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Howard T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
H. Families - 15/08/2017
« very good and efficient for the price »

nice and clean, welcoming staff. nothing to be disappointed about. The hotel is convenient and comfortable although not appealing. A few bench were completely scratched at the breakfast lounge and the mattress in the baby's bed was missing or extremely basic. An overall good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! We will refurbished the hotel and the breakfast room in the 3 next months. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
R Couples - 10/08/2017

The checkin person was not very welcoming and pleasant. Hope she can be trained to welcome guests - guests do have a choice in hotels. Check out person was very pleasant and he was very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thiyagaraja R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
A. Solo - 17/07/2017
« Old room, smell, leakage in bathtub »

Strange smell in the room, old room, and there was a leakage in the bathtub, hence bathroom completely flooded

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerrit A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
L. Business - 15/07/2017
« Your hotel is not really qualified as 4 stars »

During my stay, the air conditions does not work well for the room. The working desk is next to the windows. When the sunny day, it increases the room temperture to higher as 25°C or more. however, the guest can not adjust the room temperature by using the air conditions. It is not comforable at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chialin L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

AccorHotels certified review
Jay B. Solo - 14/07/2017
« Nice safe location and hotel. »

The location of the hotel was ideal to get to the main square using the tram. I used the safe behind the reception and carried a key with me. The lady at breakfast was very good. She was attentive and made sure i knew how to use the coffee machines. Her english was good also. The staff at the bar and reception were also freindly and spoke good english. They knew the local area well. One small issue is that i requested my bill in GBP but it was not possible. My accounts dept prefer the bills in GBP as i live in the UK. The cleaning staff were also good with personal items not being touched. The fridge could have more bottles inside, but no big issue as i wen to the pizza stand up the road and filled it. I will be back as i work for Schneider Electric. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayesh B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

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