Mercure Grenoble Centre Alpotel Hotel 4 stars

TripAdvisor rating 4.0/5 350 reviews
Mercure Grenoble Centre Alpotel Hotel
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Hotel extras

  • 20 parking spaces at 12 euros on request upon arrival

  • Parking offered for our biker friends

  • Our restaurant offers traditional French cuisine from Monday to Friday

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Sauna (Nearby)
  • Babysitting on request (Nearby)
  • Golf
  • Squash court (Nearby)
  • Skiing
Business services
  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Our restaurant Café Pourpre will be closed from 22 December 2018 to 01 January 2019. You will be offered a meal.

Hotel location

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre
38000
grenoble
france

Tel: +33476878841

Fax: (+33)4/76475852

Contact email

Check-in from 12h00

Check out up to 12h00

  • GRAND PLACE-ALPEXPO :   TRAM A CHAVANT

  • LIGNE C :   TRAM C CHAVANT

  • SEYSSINET :   TRAM C CHAVANT

  • By plane

    GENEVA COINTRIN At 149km / 92.59 miles

  • By plane

    GRENOBLE SAINT GEOIRS At 56km / 34.8 miles

  • By plane

    LYON SAINT EXUPERY At 91km / 56.55 miles

  • By train

    GRENOBLE At 2km / 1.24 miles

GPS :45.183239, 5.729746

Our accommodations

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

Standard Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard room with two single beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 21
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

CAFE POURPRE

Type of cuisine: French

The "Café Pourpre" restaurant offers traditional French cuisine prepared with fresh produce.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE POURPRE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 270 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Mercure Grenoble Centre Alpotel Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,666 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

350 reviews

another stay.....

Customer review rating 4.3/5

Edwards Business - 10/06/2019 AccorHotels certified review

good team good service good people pleasant stay overall

Enjoyable stopover in Grenoble

Customer review rating 4.3/5

Peter J. Couples - 10/06/2019 AccorHotels certified review

Friendly, welcoming receptionist, efficient check in. Good secure car parking Comfortable bed in a clean, well appointed room. Bathroom adequate and my wife delighted to have bath option

poor----rooms are awful

Customer review rating 4.3/5

L. Business - 09/06/2019 AccorHotels certified review

no wardrobe no toilet brush---no space for suitcase

Comfortable and problem free

Customer review rating 4.3/5

Anis Business - 26/05/2019 AccorHotels certified review

Amneties was good however breakfast menu can further improve. Hotel staff was friendly and easy to get this done through them.

Good quality/price experience

Customer review rating 4.3/5

Mario M. Business - 14/04/2019 AccorHotels certified review

the Hotel is clean and well organized. It cover all basic needs of the clients. I normally host here because it is a good compromise of quality in relation with price. I tried several time also the Restaurant that it is not so good. So, if you are alone and you could go out for a dinner, I suggest warmly to do it. I had two or three time the dinner there because I was alone and it was raining.... No one of the times I was happy for the food.

Dear Mario M. D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience about restaurant did not meet your expectations; please allow me to express my sincerest apologies.At the Cafe Pourpre, we propose only homemade meals. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you at the hotel Mercure Grenoble Centre that you seem appreciate. Sincerely, Christophe Foretti Directeur

Business trip

Customer review rating 4.3/5

Graham Business - 29/03/2019 AccorHotels certified review

Very pleasant stay, reception staff helpful at check in. Lady running the breakfast room always made me feel welcome. Rooms clean and tidy. Only complaint was car park bays were very small and getting in and out of the car was very difficult

Far more than adequate

Customer review rating 4.3/5

Bill A. Business - 14/03/2019 AccorHotels certified review

Enjoyed the hospitality and support from the staff. Next time I will need to select a larger room, flt cramped.

Dear guesti, We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

PERFECT

Customer review rating 4.3/5

Anonymous Business - 26/02/2019 AccorHotels certified review

EVERYTHING WAS PERFECT

Dear Madjid I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Everything ok

Customer review rating 4.3/5

Rita G. Business - 15/02/2019 AccorHotels certified review

Everything ok. Just one concern, when we arrive there is no place to park the car. We need to go inside, and only after check in the give you the password to enter in the parking. It is very complicated to park the car to do the check in. Maybe after the reservation the hotel could give us a password, then, when we get to the hotel we can enter in to the parking. Regards Rita

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Good as always

Customer review rating 4.3/5

Victor Business - 13/02/2019 AccorHotels certified review

Good but always a got rooms facing to the park.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Everything required

Customer review rating 4.3/5

Alan H. Business - 08/02/2019 AccorHotels certified review

No problems, easy check in and out. Good parking facilities.

Dear Alan H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Charming hotel and Staff

Customer review rating 4.3/5

Anonymous Business - 18/01/2019 AccorHotels certified review

Great location, clean rooms, GREAT staff! The reception staff and breakfast staff make me smile every time i see them!

Dear Ashima B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Pleasant

Customer review rating 4.3/5

Tom M. Solo - 15/01/2019 AccorHotels certified review

The hotel decor is a little dated from the 1970s, but that adds to its charm. The location is good, simple to access by car and also walking distance from the football stadium and city centre. Service was friendly. Despite being near a busy road, the rooms were quiet and comfortable. A refridgerator in the room was a nice touch. My only criticism would be the parking arrangements - the entrance to the car park wasn't working, so I had to use a public garage about 10 minutes walk away.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Foretti Directeur

Ok

Customer review rating 4.3/5

Philip Couples - 10/01/2019 AccorHotels certified review

Everything is ok except that the room is very small.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Good location

Customer review rating 4.3/5

Michael P. Business - 29/12/2018 AccorHotels certified review

As usual, good experience

Dear Michael P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Clean and nice staff, good location

Customer review rating 4.3/5

Ashima Business - 10/12/2018 AccorHotels certified review

The rooms are small but very clean and nice. The hotel staff (reception and breakfast) is very very friendly. However, the manager of the hotel restaurent is extremely rude and service level was zero. Many of my colleagues tried the restaurent out but he managed to destroy the evening, every time.

easy to access; parking; nice people

Customer review rating 4.3/5

Pascal A. Families - 06/12/2018 AccorHotels certified review

Professional welcome; rooms in good shape; only issue was the room temperature TOO HIGH

Dear Pascal A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Not the hotel originally booked

Customer review rating 4.3/5

Paul M. Couples - 30/11/2018 AccorHotels certified review

We had a confirmed booking at MGallery that was not registered locally, so we were found a room at the Mercure for the first night. Not really as special as booked in MGallery

Dear Paul M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Good overall standard of room and breakfast

Customer review rating 4.3/5

Jean Solo - 28/11/2018 AccorHotels certified review

The room and breakfast were up to the usual good standard that you expect at a Mercure hotel. My room was very quiet up on the 5th floor with a lovely view of the Alpes. I was however a little disappointed that the restaurant and therefore room service are not available at weekends, especially as it was not easy to find somewhere open on Sunday.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Comfortale and central

Customer review rating 4.3/5

David G. Business - 15/11/2018 AccorHotels certified review

Very pleasant, good value for money, excellent front of house

Dear David G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur
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