Hotel - Mercure Grenoble Centre Alpotel Hotel
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Mercure Hotel

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre 
38000  GRENOBLE
FRANCE

281 reviews
TripAdvisor Rating Based on 281 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request  (Nearby)
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Babysitting on request  (Nearby)
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Squash court  (Nearby)
  • Skiing (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Make the most of our location to visit Grenoble on foot. Our restaurant and bar will be closed from July 21, 2017 to August 20, 2017. 24-hour dining options available

Hotel location

Our rooms

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

  • 88 rooms
  • 88 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 18 connecting rooms
    • Emergency exit map
    • Automatic air control
    • DDI - Direct Dialing In
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 947 reviews

Our guest reviews for Mercure Grenoble Centre Alpotel Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 281 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hafon Families - 15/08/2017
« very good and efficient for the price »

nice and clean, welcoming staff. nothing to be disappointed about. The hotel is convenient and comfortable although not appealing. A few bench were completely scratched at the breakfast lounge and the mattress in the baby's bed was missing or extremely basic. An overall good experience

AccorHotels certified review
R Couples - 10/08/2017

The checkin person was not very welcoming and pleasant. Hope she can be trained to welcome guests - guests do have a choice in hotels. Check out person was very pleasant and he was very welcoming.

AccorHotels certified review
A. Solo - 17/07/2017
« Old room, smell, leakage in bathtub »

Strange smell in the room, old room, and there was a leakage in the bathtub, hence bathroom completely flooded

AccorHotels certified review
L. Business - 15/07/2017
« Your hotel is not really qualified as 4 stars »

During my stay, the air conditions does not work well for the room. The working desk is next to the windows. When the sunny day, it increases the room temperture to higher as 25°C or more. however, the guest can not adjust the room temperature by using the air conditions. It is not comforable at all.

AccorHotels certified review
Jay B. Solo - 14/07/2017
« Nice safe location and hotel. »

The location of the hotel was ideal to get to the main square using the tram. I used the safe behind the reception and carried a key with me. The lady at breakfast was very good. She was attentive and made sure i knew how to use the coffee machines. Her english was good also. The staff at the bar and reception were also freindly and spoke good english. They knew the local area well. One small issue is that i requested my bill in GBP but it was not possible. My accounts dept prefer the bills in GBP as i live in the UK. The cleaning staff were also good with personal items not being touched. The fridge could have more bottles inside, but no big issue as i wen to the pizza stand up the road and filled it. I will be back as i work for Schneider Electric. Thanks.

AccorHotels certified review
Majamour Business - 13/07/2017
« Short but nice »

I came to Grenoble for a business,it was short visit but nice. There were some civil works in the hotel, so it was really impossible to have a nape during the day because of high sound of construction materials.

AccorHotels certified review
Anonymous Business - 05/07/2017

aire acondicionado insuficiente

AccorHotels certified review
Alphaxad M. Business - 23/06/2017

It was nice with excellent customer service but the Mercure in Lyon opposite the railway station is more superior.

AccorHotels certified review
G M. Business - 19/06/2017
« very good stay »

Stay was very comfortable, hotel was very clean, staff very helpful. I would like to comment, in particular, on the lady in charge of the breakfast area. Always so helpful, and friendly. I was amazed she could remember everyone's name without looking at the name list- it made me feel very welcome and a valued customer. Very good customer service - keep it up.

AccorHotels certified review
Shyirambere Business - 19/05/2017
« Very Good »

Very good experience. The hotel is well located and was very convenient for me both for work and personal(city center closer with restaurant and shops). The Staff are very professional and helpful. The breakfast was good and the room was clean and quiet.

AccorHotels certified review
Vladimir Business - 15/05/2017
« Good hotel close to the city center »

Good hotel with good restaurant inside

AccorHotels certified review
Cer Business - 12/05/2017
« Great location, superb hotel and staff »

I love the convenience of the tram, close to the town as well as Caserne de Bonne. Super restaurant, tasty food, no need for reservation (bonus). Comfortable and clean rooms.

AccorHotels certified review
Anonymous Business - 28/04/2017

Very good welcome (Welcome desk employee we know since a very long time). Fully professional.

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Anonymous Business - 25/04/2017

clean room, expansive breakfast, attentive staff

AccorHotels certified review
Anonymous Business - 18/04/2017

It was good. I have stayed in the hotel dozens of times, so I know what to expect.

TripAdvisor review
Couples - 16/04/2017
« A bad choice »

Menu creativity - Zero Food quality - Zero After staying at a very nice Mercure the previous evening with an admirable, creative menu and excellent food you cannot begin to imagine our disappointment with this establishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, Thank you for choosing our establishment for your stopover in Grenoble. I'm sorry to read your dissatisfaction about the food. Our catering offer is based on "homemade", and from fresh produce, which generally satisfies our customers. Regards, Christophe Foretti General manager

AccorHotels certified review
Anonymous Couples - 14/04/2017

Having stayed in a Mercure hotel in Dijon the previous night it's difficult to understand that the two hotels are under the same stewardship. The hotel in Dijon was at least two stars superior, the food was excellent and the menu creative whereas the food in Grenoble was a disgrace. We shall in future be rethinking our stop off points between home and destination.

AccorHotels certified review
Anonymous Business - 12/04/2017

My experience was good

AccorHotels certified review
Anonymous Couples - 12/04/2017

It was good. The staff were always friendly and helped with any local questions about the area.

AccorHotels certified review
Anonymous Business - 10/04/2017

Very pleasant

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