Hotel - Mercure Grenoble Centre Alpotel Hotel
Mercure Hotel Mercure Hotel

Mercure Grenoble Centre Alpotel Hotel

4.0/5 327 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Sauna  (Nearby)
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Squash court  (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Discover our fully renovated hotel and the new menu at our Café Pourpre restaurant open from Monday to Friday evening!

Hotel location

Our rooms

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

  • 88 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 18 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • WIFI in your room
    • Baby bed
    • DDI - Direct Dialing In
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,415 reviews

Our guest reviews for Mercure Grenoble Centre Alpotel Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 327 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 08/10/2018 AccorHotels certified review
« Neutral recenzion »

Services were good, breakfast great, room was clean. The bed was terrible, had back pain since I returned from journey. AC did not work properlly. Terrifying and old elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frantisek S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sorry you have back pain, but we changed our bedding 8 months ago and this is the new referenced Mercure bedding. Regarding the elevator, I think you used the elevator dedicated to the staff and not the customer elevator located in front of the reception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

James Couples - 05/10/2018 AccorHotels certified review
« Public Spaces very good; the room, not so much. »

The room was too small and there was no room for luggage or much of anything. Otherwise, the bathroom was clean, and the beds reasonably comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Rwh Business - 05/10/2018 AccorHotels certified review
« Satisfactory hotel, helpful staff »

Satisfactory but not especially impressive hotel, helpful staff, room quite small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

P. Business - 01/10/2018 AccorHotels certified review
« SUPER »

SUPER AS USUAL

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Grenoble Centre Alpotel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur P., en l’expression de nos sentiments les meilleurs. Christophe Foretti Directeur

K. F. Families - 05/09/2018 AccorHotels certified review
« good night and dinner »

The staying was pleasant and attendents nice to me. The only bad experience was with the parking place which is not adapted to today's cars (walls between two locations make it very difficult to park and go out of / into the vehicule without damaging it).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Me Families - 30/08/2018 AccorHotels certified review
« Small Rooms »

Staff are friendly and the public areas pleasant. Although not in the centre of town, its only a short walk to most places. Immediate area is very quiet and a bit run down. The hotel does a decent breakfast on the first floor. Rooms are very very small and rather basic although colourful and clean. There's a secure car park which is great if you have a hatchback but almost impossible to use with a larger car (there's also an outside car park but the broken glass suggested that it might not be a good idea to use this).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Charles Couples - 23/07/2018 AccorHotels certified review
« A pleasant stay »

The hotel was very quiet as it was Bastille Day weekend, I guess. We were just taking an overnight stop and it was nice to enjoy a walk around the city before we continued on our way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

G. Business - 09/07/2018 AccorHotels certified review
« Good »

Quiet, clean, all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jade G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Anonymous Business - 21/06/2018 AccorHotels certified review
« It was an okay stay but probably won't stay there the next time. »

I did not like having to go up to a room on the 2nd floor to iron my clothes. That was very inconvenient. I was also frustrated by not being able to get water when the bar was closed. One bottle in the fridge per day is not enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Wayne B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For a future stay you can ask for an iron and to iron them in you room and also ask for a Privilege room where you can have 5 softs drinks free on the minibar. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Gerald A. Business - 27/05/2018 AccorHotels certified review
« A pleasant stay as one is used in Mercure / Accor Hotels »

Friendly people at reception. Very helpful. A very good breakfast buffet with lots of choices. The room was clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Rodolfo Business - 25/05/2018 AccorHotels certified review
« Hotel which rooms are without windows »

hotel personnel is friendly, professional and very patient towards my invoice requests, nevertheless rooms had glass windows that we could not open at all to have fresh air. The carpets have bad smell and it is very difficult to feel fresh air without windows that can be opened even partially.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodolfo V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For a future stay you can ask to have a room where you can open the windows. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Prountzopoulos Couples - 18/05/2018 AccorHotels certified review

FRIENDLY

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prountzopoulos I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Tatu Business - 04/05/2018 AccorHotels certified review
« The stay was as good as always »

No surprises during the stay, everything as it has always been and that is why I keep coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatu V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Steve T. Business - 30/04/2018 AccorHotels certified review

I'm a Silver Accor member but was not given a Privilege room. My colleague at Wright Medical staying the same nights was given a Privilege room at a much reduced rate (100EUR less) - can you advise why this was the case? I booked directly through the Accor website so would assume that I would get best rates?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen T., Could you please give me the namEof your collegue who stay at thi period ? Sincerely, Christophe Foretti Directeur

Affan Business - 11/04/2018 AccorHotels certified review
« Excellent »

Top notch customer service, very friendly staff, good quality bedding, very clean room and no noise at all. Location is also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Affan Bin M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

A. Business - 04/04/2018 AccorHotels certified review
« Frustrating »

Despite preparations for the visit the hotel was not at level I expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles W Mr A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Anonymous Business - 03/04/2018 AccorHotels certified review

Comme d'habitude : impeccable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur b., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Grenoble Centre Alpotel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Christophe Foretti Directeur

Wanda C. Solo - 25/03/2018 AccorHotels certified review
« A comfortable hotel, manned by helpful and cheerful staff »

Fine. However, the hotel did not provide good weather outside. On the other hand, I did not book it! So there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanda C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Sue Friends - 17/03/2018 AccorHotels certified review
« Clean convenient nice staff »

An overnight stay before heading into the mountains Conveniently located with parking Rooms comfortable and clean Very nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Simone Solo - 12/03/2018 AccorHotels certified review

Terrible , never ever again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Could you please give me more informations concerning your insatisfaction ? Sincerely, Christophe Foretti Directeur

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