Mercure Grenoble Centre Alpotel Hotel 4 stars

TripAdvisor rating 4.0/5 370 reviews
Mercure Grenoble Centre Alpotel Hotel
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 20 parking spaces at 12 euros on request upon arrival

  • Parking offered for our biker friends

  • Our restaurant offers traditional French cuisine from Monday to Friday

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Sauna (Nearby)
  • Babysitting on request (Nearby)
  • Golf
  • Squash court (Nearby)
  • Skiing
Business services
  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Our restaurant Café Pourpre will be closed from 22 December 2018 to 01 January 2019. You will be offered a meal.

Hotel location

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre
38000
grenoble
france

Tel: +33476878841

Fax: (+33)4/76475852

Contact email

Check-in from 12h00

Check out up to 12h00

  • GRAND PLACE-ALPEXPO :   TRAM A CHAVANT

  • LIGNE C :   TRAM C CHAVANT

  • SEYSSINET :   TRAM C CHAVANT

  • By plane

    GENEVA COINTRIN At 149km / 92.59 miles

  • By plane

    GRENOBLE SAINT GEOIRS At 56km / 34.8 miles

  • By plane

    LYON SAINT EXUPERY At 91km / 56.55 miles

  • By train

    GRENOBLE At 2km / 1.24 miles

GPS :45.183239, 5.729746

Our accommodations

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard room with two single beds

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side, Courtyard side *

* Subject to availability

Privilege Room with a double bed

  • Max. number of persons: 2
  • Area: From 21
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

CAFE POURPRE

Type of cuisine: French

The "Café Pourpre" restaurant offers traditional French cuisine prepared with fresh produce.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE POURPRE

Photo non contractuelle / Strictly non binding

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 270

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Mercure Grenoble Centre Alpotel Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,826 reviews

tripadvisor

TripAdvisor Rating 4.0/5

370 reviews

Great Location, Nice hotel, Friendly staff

Customer review rating 4.3/5

Philippe B. Couples - 04/11/2019 Confirmed reviews AccorHotels

we had a very good experience. The staff was very helpful and the food was great. Conveniently located next to the tramway that makes it a perfect hotel to attend a concert at the summum.

Dear Philippe b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Had a good experience until the drunk guys showed up on the 3rd floor.

Customer review rating 4.3/5

Lee T. Business - 29/10/2019 Confirmed reviews AccorHotels

We always love the desk staff but we especially appreciate the breakfast restaurant staff. The breakfast restaurant staff are always friendly and cheerful and remember us even though we only come once a year. We did have two evenings where drunk businessmen were banging on many doors at 3 am. Not fun and it made for a poor day.

Fine

Customer review rating 4.3/5

Anonymous Couples - 28/10/2019 Confirmed reviews AccorHotels

The air on was already turned on when I arrived (end of October !). Furthermore, the air on needs cleaning as it smells very bad. Sink in bathroom could not evacuate water.

Excellent hospitality

Customer review rating 4.3/5

Bob W. Business - 24/10/2019 Confirmed reviews AccorHotels

The staff at this hotel are outstanding and make for a very enjoyable stay. The rooms are spotlessly clean and the windows open :-)

Conveniently located hotel

Customer review rating 4.3/5

Kirsty Business - 23/10/2019 Confirmed reviews AccorHotels

I found the reception staff very friendly and helpful during the check in process as well as providing directions into town and sights to see. Room was quiet and well equipped.

Customer review rating 4.3/5

Anonymous Business - 19/10/2019 Confirmed reviews AccorHotels

Good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Excellent for short stay

Customer review rating 4.3/5

Ilse Business - 14/10/2019 Confirmed reviews AccorHotels

I have stayed multiple times in this hotel. Friendly staff at the reception, at breakfast. Good quality matrass and pillows. I suggest the privilege rooms as they are well equiped and offer a free minibar with soft drinks. WIFI is fast and easy to connect.

Dear Ilse T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Confortable

Customer review rating 4.3/5

G. Couples - 06/10/2019 Confirmed reviews AccorHotels

Agreable

Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer,Monsieur, nos salutations distinguées. Christophe Foretti Directeur

A good central hotel for a visit to Grenoble

Customer review rating 4.3/5

James Couples - 03/10/2019 Confirmed reviews AccorHotels

We had a nice stay, nice room. Easy to access the town. Restaurant service a bit vague but food good.

Dear James B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Average

Customer review rating 4.3/5

Stephen Business - 13/09/2019 Confirmed reviews AccorHotels

Was OK - not bad but not good

Dear Stephen W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur
Customer review rating 4.3/5

Anonymous Families - 05/09/2019 Confirmed reviews AccorHotels

Our stay was very good, indeed. However, the air conditioning did not cool the room very well. I realize that French and American people have different ideas about conditioning and the temperature that it should be, but it was warm even by French standards!

Grenoble

Customer review rating 4.3/5

Fabio M. Business - 11/08/2019 Confirmed reviews AccorHotels

Buona

Dear Fabio M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are glad to confirm that 2000 points (40 euros) have been put on your loyality acount. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Manager in internal Company

Customer review rating 4.3/5

L. Business - 22/07/2019 Confirmed reviews AccorHotels

efficient Service with already proven quality

Great service. Fantastic staff!!!

Customer review rating 4.3/5

Antonio Business - 22/07/2019 Confirmed reviews AccorHotels

Stayed 4 nigths. Reception helped me with parking and finding supermarket in the area (thanks a lot, unusual kindness and supportive). Dinners in the restaurant: fantastic food and service. Breakfast staff was very helpful and accommodating. Room cleaning very professional and effective.

Not bad

Customer review rating 4.3/5

Lula K. Business - 20/07/2019 Confirmed reviews AccorHotels

I liked the hotel. The room was tiny, but I understand that this is a norm in most of Europe. The breakfast was good but way too expensive. The dinner we had in the hotel restaurant was not bad, but the steak was hard as a sole of my shoes. I have read a similar complaint on Tripadvisor from somebody else, too. Either fire your chef, or remove steak from the menu.

Needs a gym

Customer review rating 4.3/5

Anonymous Business - 15/07/2019 Confirmed reviews AccorHotels

The staff is excellent . The rooms are well kept the Aircondioning when it is too hot is limited. The hotel at this price and catagory needs a gym

Nice comfortable stay !

Customer review rating 4.3/5

Anonymous Business - 10/07/2019 Confirmed reviews AccorHotels

Overall good and comfortable stay. Good staff !

Great experience

Customer review rating 4.3/5

Ian Couples - 06/07/2019 Confirmed reviews AccorHotels

We stayed four nights at the hotel and were made very welcome by Pascal. Our Privilege room at the back of the hotel was comfortable, quiet and quite roomy. The tram stop (Chavant) is about 250m from the hotel, but you can easily walk into the old town if you want. Breakfasts were good with plenty of choice.

another stay.....

Customer review rating 4.3/5

Edwards Business - 10/06/2019 Confirmed reviews AccorHotels

good team good service good people pleasant stay overall

Enjoyable stopover in Grenoble

Customer review rating 4.3/5

Peter J. Couples - 10/06/2019 Confirmed reviews AccorHotels

Friendly, welcoming receptionist, efficient check in. Good secure car parking Comfortable bed in a clean, well appointed room. Bathroom adequate and my wife delighted to have bath option

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in grenoble