Hotel - ibis Lille Tourcoing Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lille Tourcoing Centre Hotel

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3.5/5 279 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Pets allowed 5  EUR
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 102 rooms
  • 90 non-smoking rooms
  • 5 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Direct dial telephone
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,252 reviews

Our guest reviews for ibis Lille Tourcoing Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 279 reviews
AccorHotels certified review
Delphine Families - 08/05/2018
« No sugar for breakfast »

I have been shocked that there were no sugar available for breakfast on the Sunday 6th of may, out of stock ! In a nutshell, breakfast was spoiled.

AccorHotels certified review
Pete H. Couples - 07/05/2018
« Very comfortable nice friendly staff I liked the parking arrangements. »

Good hotel liked the restaurant and menu was very good and reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr HALL, We very much appreciate your comments regarding your stay at the ibis Lille Tourcoing Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Ruckebusch Hotel Manager

AccorHotels certified review
Anonymous Solo - 16/04/2018
« Pleasant experience »

Was for one night. Room clean bed well made and refreshing. But room has need to have a complimentary welcome bottle of water.

AccorHotels certified review
B. Business - 17/03/2018
« fine »

good food, good internet connection, fine people at the reception

AccorHotels certified review
Joe Solo - 27/01/2018
« Adequate »

Great staff great location good breakfast adequate facilities

AccorHotels certified review
Lee S. Friends - 19/12/2017
« good location, weve stayed there twice before »

check in was easy at the hotel,staff nice and friendly , could do with a bit updating ,

AccorHotels certified review
R Business - 14/11/2017
« Old cold and out dated. »

Massively over priced. €88 for a hotel that really had nothing going for it. Waited 40 minutes for a burger and chips in the resturant. Food was great but the wait was outrageous considering there were only about 3 other tables taken. The room was old damp and not modern at all. The heater stank the room out so we had to open the window. Freezing all night. A really over priced hotel.

AccorHotels certified review
Foxie Couples - 08/10/2017
« Attentive service, but in need of updating. »

Staff is always extremely welcoming. Service is very good. Room is very clean. But rooms could use some updating. Mattress comfy, but other furniture not very comfy. Price is quite expensive for that type of room. Hotel has great location, walking distance to center and restaurants.

AccorHotels certified review
Latifa P. Solo - 28/08/2017
« Latifa P. »

I enjoyed to stay at Ibis hotel, nice room, clean space including bathroom and all staff I met was excellent with my communication and all support I needed was given.

AccorHotels certified review
James W. Business - 08/08/2017
« Adequate »

The room was far too hot, and there didn't seem to be any way of making it cooler. I slept poorly as a result. The provisions for breakfast were sufficient, but not enough was provided for the large number of people in attendance that morning. Other guests had to locate the staff to ask them to provide more food and crockery.

AccorHotels certified review
Malcolm M. D. Friends - 06/08/2017
« Poor staff response. Disgusting toilet seat »

Hello Ibis Tourcoing, You have asked me for a review of our overnight stay in your hotel. I copy the review I published on Google under "Ibis tourcoing centre" : OK: The twin bed room was adequate for an overnight stay. NOT OK: (1) I paid for the room when I made the reservation 3 months ago. Two days before arriving in Tourcoing I received an email from IBIS requesting my name address and *ALL* credit card details, it seemed obvious I was going to be charged twice for the room. I sent an email to IBIS showing my displeasure at this unnecessay, apparent request for payment. The response was non-sensical and without an apology. (2) In theory (IBIS documentation) the rooms are available from 12:00 to 12:00. When we checked in at 14:00 we discovered the room was not ready. We asked twice to move to one of several nearby rooms that were ready. This simple request was refused. Again, no apology. (3) The following day my wife and I were getting ready to check out at 12:00. To our surprise and annoyance a member of staff just walked into our room, using a pass key, without knocking or saying anything before pushing the door wide open. Time: 11:47. (At least she said "Sorry". I should be thankful). (4) The bedding consisted of a heavy- weight "winter" duvet style bedspread, which was far too hot for a summer night (28 July). Not having a simple sheet, it was a case of all or nothing. Result, I woke several times during the night being either too hot or too cold. (5) The toilet seat was very badly damaged and corroded. Which is an excellent breeding ground for germs. As a result, I advise other visitors to Tourcoing to choose a different hotel. In resumé: I am VERY dis-satisfied with my stay in Ibis Tourcoing Centre. I will advise my friends to stay elsewhere. Sincerely, Malcolm.

AccorHotels certified review
Alan B. Couples - 03/08/2017
« Usual Ibis clean, comfortable and friendly staff with a good location for the town centre facilities »

As expected for Ibis, clean and comfortable with very helpful friendly staff. Located in the town centre so convenient for local bars and restaurants. On a negative note; the air conditioning in our room didn't work and the hotel restaurant and bar are closed at weekends.

AccorHotels certified review
Anonymous Couples - 06/07/2017

Excellent personnel!

AccorHotels certified review
Vince B. Couples - 04/07/2017
« It would have been 9 But for the car park »

Everything worked & was to a good standard

AccorHotels certified review
Anonymous Business - 19/05/2017
« RAS »

RAS

AccorHotels certified review
Anonymous Solo - 01/05/2017

I had a slight problem with the online booking which somehow went to the wrong date (Thursday instead of Friday) but, despite my poor French, the hotel staff sorted this out when I phoned them and were very helpful. The room was comfortable and quiet and the bed comfortable.The free wifi was fine for my needs and in the morning breakfast was very good. The new express checkout worked well and saved time. So, I enjoyed staying in this hotel and will certainly use it again if I return to Lille. My only slight criticism, and this is common to other Ibis hotels I've stayed in, is the lack of electrical outlets. Just one hidden under a shelf for the TV and one in the bathroom. With a phone charger, camera charger, and iPad I ended up having to charge my phone in the car. Nowadays everyone has these devices and they do need electrical power, especially when travelling on business, and even though this was a cultural visit I still needed to charge them. A bit more information on your website about the location of parking would have been useful, especially in this location where there is nowhere to stop the car in roder to check in before parking it. The weekend rate of €55 was very reasonable. Please note that I only rejoined LeClubAccor when checking out from this visit so have no experience of it to report and will give neutral responses to those ratings.

AccorHotels certified review
Anonymous Business - 21/04/2017

The room was clean but the bathroom was not clean. The water came through the glas of the shower and the floor. the floor was wet and after drying with the towl was dirty. So the floor was dirty. But the breakfast was amzing :)

AccorHotels certified review
Anonymous Couples - 16/04/2017

The Staff were fine and friendly. Hotel was convenient and despite 150 Canadian schoolchildren staying there was no excessive noise. I was able to eat at this hotel as they don not provide vegan food. Rather annoyingly as an Accor Club member I was awarded 0 points for staying here (the third time it has happened at an Accor Group hotel) nor was I given the advertised 3 nights for 2 offer.

AccorHotels certified review
Anonymous Business - 22/03/2017

Everything was ok, the room was clean. Reception personnel was helpful. The only thing that doesn't look nice is the hotel corridor (at least on my floor) definitely, needs some renovation.

AccorHotels certified review
Anonymous Business - 11/03/2017

I don't think I need to elaborate any further than the comments I wrote to your customer satisfaction department. The further disappointed, however, is that they have not deemed to reply to that.

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