Hotel - ibis Lille Tourcoing Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lille Tourcoing Centre Hotel

3.5/5 298 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • pets allowed
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 102 rooms
  • 90 non-smoking rooms
  • 5 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Direct dial telephone
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,369 reviews

Our guest reviews for ibis Lille Tourcoing Centre

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 298 reviews
Anonymous Couples - 06/10/2018 AccorHotels certified review
« Filthy »

The hotel is run down and dirty.

Peter J. Friends - 26/09/2018 AccorHotels certified review
« Not the best Ibis ever »

Bit of a dogy area of town with aggressive beggars etc. Difficult to know where to even stop your car, never mind park, in order to book in. Eventually sent my wife in and we were told to park in nearby multistorey and come back and book in. Receptionist kind and helpful. The lift would only hold two people and their luggage so getting up and downstairs was a hassle. Room was OK. WiFi worked! We skipped breakfast and had it in the nearby Paul’s next to Auchan superstore.

Couples - 22/09/2018 TripAdvisor review
« Reasonable budget hotel »

Clean and presentable, helpful friendly staff who were able to provide food when we arrived quite late in the evening. Beds in this hotel were comfortable although very narrow, as in all IBIS hotels, but bathrooms very compact.

Andy C. Couples - 19/09/2018 AccorHotels certified review
« Disappointing breakfast »

We have stayed at Ibis hotels many times and have always had a very good experience. On this occasion however, although the room was of a satisfactory standard, we found that the breakfasts were extremely disappointing. On both the Saturday and Sunday mornings we ate at 9.00am - and on both occasions many of the items had either run out completely or not been replenished. No eggs for boiling, no jams, no fresh fruit or fruit yoghurts, no cheese, no croissants, a limited amount of bread etc. After requesting some items we were told that there was "no more" available. We can only assume that the shortages were due to the fact that on both Friday & Saturday nights a coach load of people checked in late and left early the following mornings - having eaten most of the breakfasts. If you are to take these coach bookings you should make provision for ALL of your guests to eat in the morning at any time (Breakfast was from 4.00am - 11.30am). We will use Ibis again but feel that Ibis Tourcoing should take note of our comments for future guests.

Business - 05/09/2018 TripAdvisor review
« a good hotel in a busy place »

Ibis Tourcoing is good. I looked for a hotel in Lille-Metropole with a good morning connection to CDG airport, and this was OK. Even if the prices were relatively high because of Lille "Braderie" on 1 and 2 September.

Garth Couples - 25/08/2018 AccorHotels certified review
« Nice hotel in great location »

Been here many times and we enjoy the location. Always pleasant staff. (this time no hot water in shower but we didn't tell staff as it was warm enough to have a cold shower, so can't complain about that). No eggs at the breakfast buffet.

Good Business - 11/07/2018 AccorHotels certified review
« Small but sweet hotel »

It was a nice hotel... breakfast could have been better!

Nizam Business - 08/07/2018 AccorHotels certified review
« Excellent Service and friendly staffs »

All staffs are friendly and welcoming. My staying was very pleasant.

F. Solo - 22/06/2018 AccorHotels certified review
« ok, comme il faut »

ok, what I expect for this kind of hotel and the purpose I was there

Delphine Families - 08/05/2018 AccorHotels certified review
« No sugar for breakfast »

I have been shocked that there were no sugar available for breakfast on the Sunday 6th of may, out of stock ! In a nutshell, breakfast was spoiled.

Pete H. Couples - 07/05/2018 AccorHotels certified review
« Very comfortable nice friendly staff I liked the parking arrangements. »

Good hotel liked the restaurant and menu was very good and reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Lille Tourcoing Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Ruckebusch Hotel Manager

Anonymous Solo - 16/04/2018 AccorHotels certified review
« Pleasant experience »

Was for one night. Room clean bed well made and refreshing. But room has need to have a complimentary welcome bottle of water.

B. Business - 17/03/2018 AccorHotels certified review
« fine »

good food, good internet connection, fine people at the reception

Joe Solo - 27/01/2018 AccorHotels certified review
« Adequate »

Great staff great location good breakfast adequate facilities

Lee S. Friends - 19/12/2017 AccorHotels certified review
« good location, weve stayed there twice before »

check in was easy at the hotel,staff nice and friendly , could do with a bit updating ,

R Business - 14/11/2017 AccorHotels certified review
« Old cold and out dated. »

Massively over priced. €88 for a hotel that really had nothing going for it. Waited 40 minutes for a burger and chips in the resturant. Food was great but the wait was outrageous considering there were only about 3 other tables taken. The room was old damp and not modern at all. The heater stank the room out so we had to open the window. Freezing all night. A really over priced hotel.

Foxie Couples - 08/10/2017 AccorHotels certified review
« Attentive service, but in need of updating. »

Staff is always extremely welcoming. Service is very good. Room is very clean. But rooms could use some updating. Mattress comfy, but other furniture not very comfy. Price is quite expensive for that type of room. Hotel has great location, walking distance to center and restaurants.

Latifa P. Solo - 28/08/2017 AccorHotels certified review
« Latifa P. »

I enjoyed to stay at Ibis hotel, nice room, clean space including bathroom and all staff I met was excellent with my communication and all support I needed was given.

James W. Business - 08/08/2017 AccorHotels certified review
« Adequate »

The room was far too hot, and there didn't seem to be any way of making it cooler. I slept poorly as a result. The provisions for breakfast were sufficient, but not enough was provided for the large number of people in attendance that morning. Other guests had to locate the staff to ask them to provide more food and crockery.

Malcolm M. D. Friends - 06/08/2017 AccorHotels certified review
« Poor staff response. Disgusting toilet seat »

Hello Ibis Tourcoing, You have asked me for a review of our overnight stay in your hotel. I copy the review I published on Google under "Ibis tourcoing centre" : OK: The twin bed room was adequate for an overnight stay. NOT OK: (1) I paid for the room when I made the reservation 3 months ago. Two days before arriving in Tourcoing I received an email from IBIS requesting my name address and *ALL* credit card details, it seemed obvious I was going to be charged twice for the room. I sent an email to IBIS showing my displeasure at this unnecessay, apparent request for payment. The response was non-sensical and without an apology. (2) In theory (IBIS documentation) the rooms are available from 12:00 to 12:00. When we checked in at 14:00 we discovered the room was not ready. We asked twice to move to one of several nearby rooms that were ready. This simple request was refused. Again, no apology. (3) The following day my wife and I were getting ready to check out at 12:00. To our surprise and annoyance a member of staff just walked into our room, using a pass key, without knocking or saying anything before pushing the door wide open. Time: 11:47. (At least she said "Sorry". I should be thankful). (4) The bedding consisted of a heavy- weight "winter" duvet style bedspread, which was far too hot for a summer night (28 July). Not having a simple sheet, it was a case of all or nothing. Result, I woke several times during the night being either too hot or too cold. (5) The toilet seat was very badly damaged and corroded. Which is an excellent breeding ground for germs. As a result, I advise other visitors to Tourcoing to choose a different hotel. In resumé: I am VERY dis-satisfied with my stay in Ibis Tourcoing Centre. I will advise my friends to stay elsewhere. Sincerely, Malcolm.

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