Hotel - ibis Lille Tourcoing Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lille Tourcoing Centre Hotel

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3.5/5 260 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Pet allowed 5  EUR
  • Indoor heated pool  (Nearby)
  • Market-style breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Pet allowed 5  EUR
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Golf course 18 holes  (Nearby)

Catering

  • Market-style breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web corner
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 102 rooms
  • 90 non-smoking rooms
  • 6 family rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,044 reviews

Our guest reviews for ibis Lille Tourcoing Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 260 reviews
AccorHotels certified review
R Business - 14/11/2017
« Old cold and out dated. »

Massively over priced. €88 for a hotel that really had nothing going for it. Waited 40 minutes for a burger and chips in the resturant. Food was great but the wait was outrageous considering there were only about 3 other tables taken. The room was old damp and not modern at all. The heater stank the room out so we had to open the window. Freezing all night. A really over priced hotel.

AccorHotels certified review
Foxie Couples - 08/10/2017
« Attentive service, but in need of updating. »

Staff is always extremely welcoming. Service is very good. Room is very clean. But rooms could use some updating. Mattress comfy, but other furniture not very comfy. Price is quite expensive for that type of room. Hotel has great location, walking distance to center and restaurants.

AccorHotels certified review
Latifa P. Solo - 28/08/2017
« Latifa P. »

I enjoyed to stay at Ibis hotel, nice room, clean space including bathroom and all staff I met was excellent with my communication and all support I needed was given.

AccorHotels certified review
James W. Business - 08/08/2017
« Adequate »

The room was far too hot, and there didn't seem to be any way of making it cooler. I slept poorly as a result. The provisions for breakfast were sufficient, but not enough was provided for the large number of people in attendance that morning. Other guests had to locate the staff to ask them to provide more food and crockery.

AccorHotels certified review
Malcolm M. D. Friends - 06/08/2017
« Poor staff response. Disgusting toilet seat »

Hello Ibis Tourcoing, You have asked me for a review of our overnight stay in your hotel. I copy the review I published on Google under "Ibis tourcoing centre" : OK: The twin bed room was adequate for an overnight stay. NOT OK: (1) I paid for the room when I made the reservation 3 months ago. Two days before arriving in Tourcoing I received an email from IBIS requesting my name address and *ALL* credit card details, it seemed obvious I was going to be charged twice for the room. I sent an email to IBIS showing my displeasure at this unnecessay, apparent request for payment. The response was non-sensical and without an apology. (2) In theory (IBIS documentation) the rooms are available from 12:00 to 12:00. When we checked in at 14:00 we discovered the room was not ready. We asked twice to move to one of several nearby rooms that were ready. This simple request was refused. Again, no apology. (3) The following day my wife and I were getting ready to check out at 12:00. To our surprise and annoyance a member of staff just walked into our room, using a pass key, without knocking or saying anything before pushing the door wide open. Time: 11:47. (At least she said "Sorry". I should be thankful). (4) The bedding consisted of a heavy- weight "winter" duvet style bedspread, which was far too hot for a summer night (28 July). Not having a simple sheet, it was a case of all or nothing. Result, I woke several times during the night being either too hot or too cold. (5) The toilet seat was very badly damaged and corroded. Which is an excellent breeding ground for germs. As a result, I advise other visitors to Tourcoing to choose a different hotel. In resumé: I am VERY dis-satisfied with my stay in Ibis Tourcoing Centre. I will advise my friends to stay elsewhere. Sincerely, Malcolm.

AccorHotels certified review
Alan B. Couples - 03/08/2017
« Usual Ibis clean, comfortable and friendly staff with a good location for the town centre facilities »

As expected for Ibis, clean and comfortable with very helpful friendly staff. Located in the town centre so convenient for local bars and restaurants. On a negative note; the air conditioning in our room didn't work and the hotel restaurant and bar are closed at weekends.

AccorHotels certified review
Anonymous Couples - 06/07/2017

Excellent personnel!

AccorHotels certified review
Vince B. Couples - 04/07/2017
« It would have been 9 But for the car park »

Everything worked & was to a good standard

AccorHotels certified review
Anonymous Business - 19/05/2017
« RAS »

RAS

AccorHotels certified review
Anonymous Solo - 01/05/2017

I had a slight problem with the online booking which somehow went to the wrong date (Thursday instead of Friday) but, despite my poor French, the hotel staff sorted this out when I phoned them and were very helpful. The room was comfortable and quiet and the bed comfortable.The free wifi was fine for my needs and in the morning breakfast was very good. The new express checkout worked well and saved time. So, I enjoyed staying in this hotel and will certainly use it again if I return to Lille. My only slight criticism, and this is common to other Ibis hotels I've stayed in, is the lack of electrical outlets. Just one hidden under a shelf for the TV and one in the bathroom. With a phone charger, camera charger, and iPad I ended up having to charge my phone in the car. Nowadays everyone has these devices and they do need electrical power, especially when travelling on business, and even though this was a cultural visit I still needed to charge them. A bit more information on your website about the location of parking would have been useful, especially in this location where there is nowhere to stop the car in roder to check in before parking it. The weekend rate of €55 was very reasonable. Please note that I only rejoined LeClubAccor when checking out from this visit so have no experience of it to report and will give neutral responses to those ratings.

AccorHotels certified review
Anonymous Business - 21/04/2017

The room was clean but the bathroom was not clean. The water came through the glas of the shower and the floor. the floor was wet and after drying with the towl was dirty. So the floor was dirty. But the breakfast was amzing :)

AccorHotels certified review
Anonymous Couples - 16/04/2017

The Staff were fine and friendly. Hotel was convenient and despite 150 Canadian schoolchildren staying there was no excessive noise. I was able to eat at this hotel as they don not provide vegan food. Rather annoyingly as an Accor Club member I was awarded 0 points for staying here (the third time it has happened at an Accor Group hotel) nor was I given the advertised 3 nights for 2 offer.

AccorHotels certified review
Anonymous Business - 22/03/2017

Everything was ok, the room was clean. Reception personnel was helpful. The only thing that doesn't look nice is the hotel corridor (at least on my floor) definitely, needs some renovation.

AccorHotels certified review
Anonymous Business - 11/03/2017

I don't think I need to elaborate any further than the comments I wrote to your customer satisfaction department. The further disappointed, however, is that they have not deemed to reply to that.

AccorHotels certified review
Anonymous Business - 17/02/2017

Good stay. Good food, friendly staff. No issues at all with either of those. Only issue was on Tuesday 14th February, when I left my room I left the "Do Not Disturb" sign out because I had left some computer equipment in the room (as well as some laundry on the floor as I had to get a new bag for it!), but when I came back the bed had been made and the towels refreshed. There was nothing missing, but on principle I'm concerned that the cleaning staff ignored the sign.

AccorHotels certified review
Anonymous Business - 06/01/2017

Dear Sirs, Hotel was completely unprepared to receive our group. We arrived at 11.00 p.m, there was no heating in several rooms ( -4 degrees celsius outside ) no hot water in bathrooms until almost 1 am, some rooms were dirty and we spent almost two hours at the reception to solve all problems that should not happen. We were working together for several years already and we never experienced any of this problems. Unfortunately we already received official complain from our client who ask 50% refund for this stay.

AccorHotels certified review
Anonymous Business - 18/12/2016

I asked for a bathtub in the bedroom, however the double bed was made up of 2 beds joined together and it was uncomfortable. I asked to change rooms, they gave me a double bed but there was no bathtub. I can, however say, that the staff tried to.help

AccorHotels certified review
Anonymous Couples - 29/11/2016

We are always well received at Ibis in Tourcoing. Ali, Marianne, Louisa are all very friendly and kind.

AccorHotels certified review
Anonymous Couples - 20/11/2016

Enjoyed but hated pillows room a bit tight

AccorHotels certified review
Anonymous Solo - 14/11/2016

Nice stay

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