Hotel - ibis Paris Porte d'Italie
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Porte d'Italie Hotel

3.5/5 1,147 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 5  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Overnight shoe shine
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Web corner
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 283 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 3,417 reviews

Our guest reviews for ibis Paris Porte d'Italie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,147 reviews
Helen C. Business - 05/11/2018 AccorHotels certified review
« A very comfortable quiet room »

I had no complaints. The room was clean, quiet and the bed was very comfortable. Breakfast was good. Staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique LEMAITRE - Directrice

Gabrielle Friends - 01/11/2018 AccorHotels certified review
« Nice staff, nice room »

A bit far from the public transports but the rooms and the hotel itself is nice and clean. The breakfast buffet also isn't too bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique LEMAITRE - Directrice

Juan P. Couples - 22/10/2018 AccorHotels certified review
« good restaurant »

Good restaurant. a Bit Far for train station

Mike C. Couples - 17/10/2018 AccorHotels certified review
« Poor sleeping conditions with no customer service to try and rectify it »

Terrible! We paid for an air conditioned room only to find out on arrival there was no air conditioning in the entire hotel! We asked for a fan as the temperature was up to 22 degrees in the evenings, reception said they didn’t have any and the only solution they could come up was to open the window, all that did was allow mosquitoes in for us to be bitten giving us 4 awful nights of sleep! We asked to see a manager several times but all we got as an answer was there were no managers there at the time and to come back tomorrow, to which we would be given the same non helpful answers!

Kaitlyn C. Couples - 15/10/2018 AccorHotels certified review
« Spacious lobby with safe storage room for luggages »

The location was a bit far from the train station. It was also outside Paris region so the ticket is pricey compared to when you just stay within Paris city. But it has a spacious lobby and a spacious cafeteria though. And the reception people were kind enough to entertain our inquiries.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique LEMAITRE - Directrice

Michael Business - 12/10/2018 AccorHotels certified review
« Hotel rooms needs refurbishement »

the hotel room was small but for such a short stay it was satisfactory. unfortunately furniture was far behind the lifecycle. bathroom absolutely not satisfactory, especially toilet is so close to the wall so the doors have to be open when using it etc.

Sibel Business - 24/09/2018 AccorHotels certified review
« My staying at your hotel; restaurant was good, staff was very friendly but please see other details below »

I stayed at your hotel because of business purpose, it's close to Sanofi Gentilly site. But my room view was graveyard, so I got frightened and never opened the curtains. It was also so difficult to iron my clothes as you can't provide separate iron to your guests, there is one iron room and I didn't find comfortable to take my clothes and iron them in that room

Chanit S. Solo - 23/09/2018 AccorHotels certified review
« good hotel »

The room is good but I was disappointed with the breakfast. There are no sausages and bacon like I used to stay at Ibis Hotel in Netherlands, Belgium and Germany.

Al Solo - 11/09/2018 AccorHotels certified review
« As expected »

As expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Could you please give me more details about the extra charge you had, because on your invoice I only saw the room, the breakfast & the city tax. I remain at your disposal if you need further information, Sincerely, Dominique LEMAITRE - Directrice

Michael W. I. Solo - 27/08/2018 AccorHotels certified review
« Very enjoyable stay »

I found the staff very pleasant and helpful. The restaurant was spacious and served s nice continental breakfast. I enjoyed a very relaxing evening at the hotel bar.

Anonymous Couples - 21/08/2018 AccorHotels certified review
« Very good »

A good stay. The room was regularly cleaned. The staff were helpful and polite.

Leyla Solo - 11/08/2018 AccorHotels certified review
« Excellent »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique LEMAITRE - Directrice

Sara P. Couples - 10/08/2018 AccorHotels certified review
« Nice place to unwind after visiting tourist sites. »

We ran around every day in Paris and came to Ibis to relax every night. I did miss having a wash cloth and the shower floor was really slippery, but the staff definitely made up for any shortcomings. It was also nice to have a bar and snack options on the first floor for nightcaps and chill time to recap the day. Did I mention how awesome the staff was? Very helpful in every way. Kudos.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara, We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique LEMAITRE - Directrice

Eric D. Solo - 25/07/2018 AccorHotels certified review
« Top »

the lunch was great and the bedroom also

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique LEMAITRE - Directrice

Sev Couples - 25/07/2018 AccorHotels certified review
« Useful location and reasonably price rooms »

We stayed for one night. The hotel was ideally situated for us as a stopover on the way from Burgundy. The welcome was warm and efficient and the room was modern and comfortable. Just 1 negative point really: the fact that there was only one power socket in the room and that this was in the bathroom - not very helpful for re-charging 2 mobile 'phones.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique LEMAITRE - Directrice

Vitek Couples - 22/07/2018 AccorHotels certified review
« Disappointing customer service, breakfast and beds »

The location of the hotel is decent for visiting Paris centre. The overall look and feel are ok as well. The beds were very uncomfortable - we didn’t sleep well once. The breakfast buffet was very limited and the staff were adamant at providing the worst customer service possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VITEK S., Thank you for taking the time to tell us about your experience at the ibis Paris Porte d'Italie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominique LEMAITRE - Directrice

Stafford Friends - 16/07/2018 AccorHotels certified review
« Basis budget hotel »

Checkin was good. The hotel room is very basis and only has power outlets by the window under the deck and not by the bed side. Limited number of towers available. The hotel has a bar but doesn’t seem to have staff to serve hotel guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STAFFORD B., Thank you for taking the time to tell us about your experience at the ibis Paris Porte d'Italie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominique LEMAITRE - Directrice

Inspire671381 Business - 16/07/2018 TripAdvisor review
« Difficult to stay »

Poor breakfast with very much limited variety; Difficult to get hot water in the room, no kettle not drinking glasses. Quality of facilities is low and some staff are not friendly. Location is too far away from the city center, although public transport is available with 12-20 minutes waling distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Ibis paris Porte d'Italie for your stay in Paris. We understand that you were disappointed by the lack of courtesy tray in the room. Our facilities and options are detailed in every booking website. Please know that our reception team is alsway glad to propose glasses and wtare in reception. I will immediatly share your review with our restaurant team, because I know that sometimes when we have a pick activity in the breakfast it is true that some products can be missing while they are cooking. I will alert the team on the necessity to refill the buffet quicklier. Please also know, that we are currently experiencing a new breakfast organisation in order to avoid products lack. We hope that you enjoyed your moment in Paris and in France, and we would be more than happy to welcome you another time. Thanks again for your internet review. Best regards.

Brian M. Families - 03/07/2018 AccorHotels certified review
« Satisfied »

Satisfied but it took asking twice for the 2nd bed to be set up in the room. Bar was not staffed at all times either during my visit. Bed rooms and breakfast were good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dominique LEMAITRE - Directrice

Z. Friends - 03/07/2018 AccorHotels certified review
« Fair for a night maximum »

The room is super small. I noticed that my towel wasn't changed (same point i left on it was still there), it was just back on the holder. We barely have to electrical spots in the room and not near the beds. So we were like stuck next to the table when charging our phones at night after a long day out. Somehow far from the center. You can find nothing around the hotel. Staff at reception was friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dominique LEMAITRE - Directrice

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