ibis Paris Porte d'Italie Hotel 3 stars

TripAdvisor rating 3.5/5 1,206 reviews
ibis Paris Porte d'Italie
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Hotel extras

  • Paying indoor parking

  • Eight conference rooms

  • ibis Kitchen restaurant on site

  • 5 minutes from the Charléty stadium

  • Direct access to the airports

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 10 meeting room(s)
  • Web corner
  • Copy/print service available

Hotel location

ibis Paris Porte d'Italie

13, rue du Val de Marne
94250
gentilly
france

Tel: +33149699494

Fax: (+33)1/45464152

Contact email

Check-in from 12h00

Check out up to 12h00

  • GARE DE LYON-LAPLACE :   57 VERDUN

  • LA COURNEUVE :   7 PORTE D'ITALIE

  • ROISSY CDG :   B GENTILLY

  • TRAMWAY 3 :   T3a POTERNE DES PEUPLIERS

  • By plane

    PARIS ORLY At 11km / 6.84 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 40km / 25 miles

  • By car

    AUTOROUTE A13 PORTE D'AUTEUIL At 0.1km / 0.06 miles

  • By car

    AUTOROUTE A4 PORTE DE BERCY At 0.1km / 0.06 miles

  • By car

    AUTOROUTE A6 PORTE D'ITALIE At 0.1km / 0.06 miles

  • By train

    PARIS GARE DE LYON At 10km / 6.21 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 5km / 3.11 miles

  • By train

    Tramway Station Charletty At 0.8km / 0.5 miles

  • By train

    Tramway Station Poterne Peuplier At 1.29km / 0.8 miles

GPS :48.81763, 2.351237

Currently, close to our hotel

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 4.6 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 6.1 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 6.2 km

Paris Vélotour

From 30/06/2019 to 30/06/2019

At 6.2 km

Tour de France

From 06/07/2019 to 28/07/2019

At 6.8 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 8 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 9.2 km

Solidays Festival

From 21/06/2019 to 23/06/2019

At 10 km

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with two single beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with twin beds and a desk bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with one double bed and one single bed

  • Max. number of persons: ‌3
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: French

In a warm setting, enjoy our all-you-can-eat buffet menus. In addition to the buffet of hot and cold starters, you will discover a variety of hot dishes prepared by the chef. Don't miss out on the beef entrecôte or the ibis Kitchen burger!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 90 m²

  • Maximum capacity: 90 people

Find out more

Our guest reviews for
ibis Paris Porte d'Italie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

4,003 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,206 reviews

Excellent location, budget hotel with a friendly and efficient staff

Customer review rating 4.0/5

Sandy O. Families - 03/06/2019 AccorHotels certified review

Price for this Ibis compared very favourably to an Air b&b. Location was ideal as on the main metro line between CDG and Gare du Nord. From arrival all the staff were friendly, efficient and welcoming. The rooms are basic but well equipped, comfy and clean. Would have no hesitation to recommend this hotel.

Dear SANDRA O., We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal REINAUD - Guest Experience Manager

Good but not great

Customer review rating 4.0/5

James M. Solo - 28/05/2019 AccorHotels certified review

Had all the basics met, but some of the basics could have been better. Outlets didn't work in my room and first, had to call and go down to the front desk since 15 mins had past. The male desk worker was nice and helped after I went there and said he thought he fixed it but didn't followup to verify. Tgen when I bring up the 15 minute happiness garauntee that's in the book and a paper next to the bed, I'm told that is not a thing anymore. Finally at the bar one night the elder bartender was seemingly too busy and I had to be more direct in asking for assistance. Another female customer was not successful in getting him to help her and she had mentioned to me how unhappy that guy seemed.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Welcoming our guests is at our core values. I have just transfered your comment to our Restaurant Manager. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pascal

Pas top

Customer review rating 4.0/5

Anonymous Solo - 26/05/2019 AccorHotels certified review

Pas de service ... Pas top

Bonjour, Nous nous efforçons toujours de fournir une expérience de service supérieure à chaque client, par conséquent, je suis désolé que votre séjour n'ait pas été à la hauteur de vos attentes. Je vous remercie de nous avoir alerté à ce sujet. L'accueil est d'autant plus important pour nous qu'il est le cœur de notre métier. J'espère que nous saurons regagner votre confiance lors d'un prochain séjour. Bien cordialement, Pascal REINAUD - Responsable Expérience Client

Perfect

Customer review rating 4.0/5

Miri Friends - 21/05/2019 AccorHotels certified review

Nice rooms, good breakfast, perfect location and helpful stuff.

Thanks :)

Small room

Customer review rating 4.0/5

Krish Couples - 15/05/2019 AccorHotels certified review

The room was smaller than the pictures shown but the staff were very helpful in helping us with any questions we may have.

Consistent IBIS experience

Customer review rating 4.0/5

Kenneth Couples - 12/05/2019 AccorHotels certified review

Liked - Breakfast, Room size, Some staff Didn't like - Location (poor access to public transport), Some of the staff were not as friendly, not everyone could speak English, Smell when you opened the room (like someone's just gone to the toilet - very unpleasant.

Customer review rating 4.0/5

Anonymous Friends - 30/04/2019 AccorHotels certified review

Helpful staff, comfortable bed, near where I wanted to be, English spoken, good breakfast.

Dr

Customer review rating 4.0/5

Kayitesi Business - 29/04/2019 AccorHotels certified review

The staff was pleasant the beds not always comfortable and bath rooms sometimes smelt of sweage

Dear Guest, Thank you for taking the time to share your feedback. I did forward your comment about the bed and the smell to our Technical Manager in order to investigate. Thank you again. We hope to welcome you back to our hotel very soon! Sincerely, Pascal REINAUD - Customer Experience Manager
Customer review rating 4.0/5

Anonymous Couples - 25/04/2019 AccorHotels certified review

Efficient and friendly staff. Very clean rooms. Bathroom rather tired. Could need an update.

Customer review rating 4.0/5

Anonymous Solo - 24/04/2019 AccorHotels certified review

The only problem I had was that the bar did not have the food that I wanted either time even though it was on the menu and service was slow. I was happy with the room and was provided with ample gluten free bread at breakfast.

Some things better - some worse

Customer review rating 4.0/5

Scorpio921 Couples - 24/04/2019 AccorHotels certified review

We have stayed at Ibis Paris Porte d'Italie several times before. Last time had been more than a year ago, and our stay this time actually started in a positive vein: Our room and the reception looked renovated, and the breakfast experience was much improved compared with earlier years - everything was to our satisfaction. Then the downturn came on the last day of our stay: We wanted to store our luggage, and were told by the reception to put it in a big meeting room, where there already stood a lot of luggage. When we returned later to pick up our luggage before going to the airport, our luggage was gone! After some confusion they found out that our luggage (including the keys to our home) was on the way to the Netherlands onboard a tour bus. We should never have been told to put our luggage in that room! The end of the story was that we had to take a taxi ride for 260 km to pick up our luggage, that had been found on the bus and deposited at a motorway restaurant. Unbelievably, the taxi managed this ride (to Valenciennes and back to CGD airport) in 2½ hours, and we reached our flight just as they were closing the gate. We had to pay the taxi ourselves, but got compensation from the hotel later. Quite an experience!

Dear mister R., I am so sorry about your experience; please allow me to express my sincerest apologies. It is the first time anything like that happened. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal REINAUD - Customer Experience Manager

Nice and Conveniently Located Hotel

TripAdvisor rating 3.5/5

Excursion50973150079 Business - 24/04/2019 TripAdvisor review

This was a nice and pleasant hotel. The staff is very competent and helpful. The bathroom could do with a few cosmetic repairs. The only issue I encountered was the water ran through the toilet as the flush mechanism did not work. That happened once and I managed to fix it. Water went to waste but otherwise everything was OK.

Convenient hotel for exploring Paris with excellent beds

Customer review rating 4.0/5

Elizabeth C. Solo - 23/04/2019 AccorHotels certified review

My room was clean, spacious and comfortable bed. The hotter than normal Easter did mean that the room was too hot without the window open as the air conditioning is not turned on until June! So either had the choice of being too hot or noise from the main road nearby. Giving management the option to turn on air conditioning when asked would be a great improvement.

A nice one night stay

Customer review rating 4.0/5

Gülseren N. Couples - 22/04/2019 AccorHotels certified review

In terms of breakfast, it was a really nice experience. As for double rooms, please get rid of unifying two single bed to create a double bed. It's not comfortable. The room was clean and tidy. You have a luggage room to leave it which is beneficial for a traveller who wants to see the city one more time before his/her departure. That's all.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pascal - Customer Experience Manager

Was ok

Customer review rating 4.0/5

Gaynor B. Friends - 13/04/2019 AccorHotels certified review

Hotel was ok not happy that you charged me a debit transaction fee of 8 pounds twice and I havnt had one refunded as you took the payment twice for my stay then refunded one however I got charged the transaction fee twice for this i will tell my friends to think before using your hotels again

Simple, Convenient and Neat.

Customer review rating 4.0/5

Dylan S. Friends - 09/04/2019 AccorHotels certified review

The staff was friendly (considering I was English from Australia) the rooms were clean and neat and maintained. The bar / lounge area downstairs was nice and relaxing, good for small groups. Overall satisfied!

Getting Twin room when booking Double and getting overcharged at the restaurant

Customer review rating 4.0/5

Jean Business - 04/04/2019 AccorHotels certified review

Getting Twin room when booking Double and getting overcharged at the restaurant Not able to fill a pint at the correct size...

Dear JEAN F., Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Could you, please, give me more details about the overcharge at the restaurant, so I can check this issu with our restaurant and refund your credit card. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal REINAUD Ibis Paris Porte d'Italie h0… ------------------------------------------------- Customer Experience Manager

nice people, quite an old hotel

Customer review rating 4.0/5

Anonymous Business - 01/04/2019 AccorHotels certified review

you have nice people working at your hotel. The hallways are very hot, temperature is around 24degrees. The shower head is broken, the drain of the shower is also shifted and messy. There is no hotel safe in the room, which should be available at a cost of over 100 Euro's

Dear RUBEN D., Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have spoken with the Maintenance Manager regarding your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal REINAUD Ibis Paris Porte d'Italie ------------------------------------------------- Customer Experience Manager

NOT SO GOOD

Customer review rating 4.0/5

Prinshu A. Couples - 26/03/2019 AccorHotels certified review

ROOM WAS OK HOWEVER THERE WAS NO WATER BOTTLE GIVEN AS SUPPLEMENTARY.

Dear PRINSHU A., Thank you for taking the time to tell us about your experience at the ibis Paris Porte d'Italie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal REINAUD Ibis Paris Porte d'Italie ------------------------------------------------- Customer Experience Manager

Terrible

Customer review rating 4.0/5

Gayle W. Couples - 18/03/2019 AccorHotels certified review

We were in room 345. The bed sloped in to the middle and was uncomfortable. Mould in the shower. Thick dirt tin the seat hinges of the toilet and the toilet was generally stained and dirty. The extractor fan in 5he bathroom didn't work and was thick with clogged in fluff and dust. The evening food offer when we arrived after a long day travelling was disgusting.

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