ibis Grenoble Centre Bastille Hotel 3 stars

TripAdvisor rating 3.5/5 538 reviews
ibis Grenoble Centre Bastille
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Hotel extras

  • Located in the heart of the city

  • Web corner and free fiber-optic WIFI throughout the hotel

  • Paying undercover private car park

  • Tram lines A and B, Victor Hugo stop

  • 328 yds (300 m) from the Bastille cable car

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)

Hotel location

ibis Grenoble Centre Bastille

5, rue de Miribel
Les Trois Dauphins
Place Félix Poulat
38000
grenoble
france

Tel: +33476474849

Fax: (+33)4/76477822

Contact email

Check-in from 12h00

Check out up to 12h00

  • GRENOBLE :   A ou B VICTOR HUGO

  • By plane

    GENEVA COINTRIN At 150km / 93.75 miles

  • By plane

    GRENOBLE SAINT GEOIRS At 45km / 28.13 miles

  • By plane

    LYON ST EXUPERY At 90km / 56.25 miles

  • By car

    GRENOBLE BASTILLE At 1km / 0.63 miles

  • By car

    GRENOBLE CENTRE At 3km / 1.88 miles

  • By train

    GRENOBLE At 1km / 0.63 miles

GPS :45.190347, 5.725937

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron
  • Direct dial telephone

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: A partir de 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: A partir de 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron
  • Direct dial telephone

Our restaurants and bars

BAR ENCAS

Photo non contractuelle / Strictly non binding

Let us give you a warm, friendly welcome and take care of your every need. Enjoy a lovely glass of wine, a nice beer or even a Coca-Cola with a hot or cold snack, or even just chips or peanuts depending on what you feel like!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 55

  • Maximum capacity: 18 people

Find out more

Our guest reviews for
ibis Grenoble Centre Bastille

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,779 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

538 reviews

Super for what was required

Customer review rating 4.1/5

Anonymous Business - 13/08/2019 AccorHotels review

Very good

Hello, Following your visit to Grenoble, in our Ibis Grenoble Bastille hotel, we sincerely thank you for sharing your valuable opinion for our entire team. Our entire team will be delighted to welcome you again at a future visit to Grenoble and thank you for the interest you have shown us. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Unespected surprise

Customer review rating 4.1/5

Tomas G. Families - 12/08/2019 AccorHotels review

The hotel is correct. All services good and crew very kind and efficient. But I was deceived in one aspect. I was travelling with my motorcycle, and I made a reservation for a room in Grenoble. In the web, a safe parking for my bike was publicited. When I was in Grenoble, all places were full. The answer was that I didn't make a reservation for the parking. I think it's suposed if I have a room, I must have a park place. I should pay a public garage for my bike, 20€ extra cost, and take all the baggage carrying it all from one side to another across Grenoble. Dissapointing.

Hello, After your visit to Grenoble, in our hotel Ibis Grenoble Center Bastille, we sincerely ask you to excuse us that our team could not meet your expectations. For information, we have a limited amount of parking spaces that we make available under reservation. Do not hesitate to contact us for more information, it is with pleasure that we are at your disposal. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

clean and comfortable with a great location.

Customer review rating 4.1/5

Joanne S. Couples - 12/08/2019 AccorHotels review

The room was clean and comfortable with good showering facilities. It is good that ibis allow dogs to stay. The location was excellent, right in the middle of the old part of the town where all the areas of interest are.

Hello, It is with such satisfaction that we read your opinion so beneficial for the team of our Ibis Grenoble Center Bastille hotel and thank you sincerely for sharing your experience. Our entire team will be delighted to welcome you again at a future visit to Grenoble and thank you for the interest you have shown us. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille
Customer review rating 4.1/5

Sara Couples - 31/07/2019 AccorHotels review

Super location, in the centre of Grenoble. Nice and clean room.

Hello, First of all, we would like to thank you for choosing our Ibis Grenoble Center Bastille hotel for your stay in Grenoble, and we are delighted to have been able to meet your needs. Our entire team will be delighted to welcome you again at a future visit to Grenoble and thank you for the interest you have shown us. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Ras

Customer review rating 4.1/5

Anonymous Solo - 19/07/2019 AccorHotels review

Impeccable

Toute notre équipe sera ravie de vous accueillir de nouveau, lors d’une prochaine venue à Grenoble et vous remercie de l’intérêt que vous nous avez porté. Karim PORTRAT Directeur Ibis Grenoble Centre Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Centre Bastille

the hotel is clean and quiet and the location is very convenient

Customer review rating 4.1/5

Yukun G. Business - 16/07/2019 AccorHotels review

very satisfied with everything

Hello, We are sincerely pleased that you have shared your satisfaction, following your reservation in our Ibis Grenoble Center Bastille hotel. Our entire team will be delighted to welcome you again at a future visit to Grenoble and thank you for the interest you have shown us. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Ok. But not on the highest Service Level

Customer review rating 4.1/5

A. M. Couples - 10/07/2019 AccorHotels review

Room small but funktionel

Hello, We have taken note of your comment, and thank you for sharing your feedback, following your stay in hotel Ibis Grenoble Center Bastille. We thank you again for this time granted, and please accept Sir, our most sincere greetings. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Very friendly staff

Customer review rating 4.1/5

Georgina Couples - 05/07/2019 AccorHotels review

Staff were very helpful when we had a problem. Nothing to do with hotel.

Hello, It is with such satisfaction that we read your opinion so beneficial for the team of our Ibis Grenoble Center Bastille hotel and thank you sincerely for sharing your experience. Our entire team will be delighted to welcome you again at a future visit to Grenoble and thank you for the interest you have shown us. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center BastilleDirecteur

Maybe not what I expected to get for the money I paid

Customer review rating 4.1/5

Ruxandra H. Solo - 03/07/2019 AccorHotels review

Overall services were good, a positive experience.

Hello, We have taken note of your comment, and thank you for sharing your feedback, following your stay in hotel Ibis Grenoble Center Bastille. We look forward to seeing you again, and we ask you to accept our most sincere greetings. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

lack of respect for my privacy, my belongings and your guests

Customer review rating 4.1/5

Andy -. A. S. 3. Solo - 26/06/2019 AccorHotels review

i have complained to Accor and requested full refund - see my complaint below. I am silver accor which means my request for late check out is not unusual and it was agreed on your system. If refund is not issued I think it is fair to me to warn other guests I am requesting a full refund for this stay. I, and my belongings were treated with no respect. My belongings including my passport were dumped in a public place whilst I was out of the room. I stayed at the IBIS Central Bastille Grenoble. I was checking out on Monday 24th June. On Sunday 23rd June I requested a late checkout until 13:00 hours. This was agreed and noted on the system. On Monday morning I walked around the town to do some sightseeing. I returned to the hotel at 12:15 hours. The door of my room was wide open and I could not see my belongings - I have a photo but cannot attach as other photo is large. I then found my clothes, passport, bus ticket and toiletries in a pile in the corridor - see photo attached. There was no hotel employee nearby. A security risk. My room had been empties without my permission and my belongings placed like rubbish in a public place. GIven the time of my return to the room, the emptying must have started at around 12:00 hours - the normal checkout time and one hour before my agreed checkout time. Regardless of my checkout time, the actions were not acceptable. I would imagine many guests return late to their room - they would not expect their belongings to be dumped in a public place. I discussed with the hotel receptionist and informed I would request a full refund. The person acknowledged my request. Please refund in full the Euros 151.95

Hello, Thank you for taking the time to tell us about your experience at the ibis Grenoble Centre Bastille. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €151.95, which will be issued to your account. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Karim PORTRAT Directeur Ibis Grenoble Centre Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Centre Bastille

As expected

Customer review rating 4.1/5

Anonymous Couples - 24/06/2019 AccorHotels review

Service as expected, breakfast staff member was excellent

Hello, It is with such satisfaction that we read your opinion so beneficial for the team of our Ibis Grenoble Center Bastille hotel and thank you sincerely for sharing your experience. Our entire team will be delighted to welcome you again at a future visit to Grenoble and thank you for the interest you have shown us. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Very functional hotel.

Customer review rating 4.1/5

Javier V. Business - 20/06/2019 AccorHotels review

Staff very professional. Very well located

Hello, Following your stay at our Ibis Grenoble Center Bastille hotel, we thank you for sharing your feelings. We thank you again for this time granted, and please accept Sir, our most sincere greetings. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Clean, functional with a polite staff

Customer review rating 4.1/5

Anonymous Business - 14/06/2019 AccorHotels review

It was difficult to find the hotel since there is no vehicle access to the front of the hotel and it is not clearly marked at the carpark entrance. The one way system in operation in the vicinity of the hotel means that SatNav systems recalculate via some ridiculous routing once one has passed the closest navigatable point which makes it difficult to identify the Car Park entrance

Hello, It is with such satisfaction that we read your opinion so beneficial for the team of our Ibis Grenoble Center Bastille hotel and thank you sincerely for sharing your experience. Our entire team will be delighted to welcome you again at a future visit to Grenoble and thank you for the interest you have shown us. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

room not as advertised / lack of proper management for parking

Customer review rating 4.1/5

Anna T. Business - 11/06/2019 AccorHotels review

This was a work trip, however, I brought my family as well. Room size: I absolutely expected a small room as is always the case in an old European city centre, but it was impossible for 3 people to be in the room unless we were sleeping. Also, the additional bed (which i paid for) came at the expense of the desk which conflicts with the room description of having 1 double bed, 1 single bed, and a desk. Parking: I understand the "first come first serve" model and the very tight spaces, but i expect any hotel that promotes (and monitizes) this to manage it much better. Cars regularly took up more than one space, resulting in frequent lack of availabilty due to poor parking skills. Your staff had no way of matching those cars to guests (there was no number plate registration) in order to have them move their cars into a single space. This resulted in me being told to find other parking arrangements after a long trip and a tired, small child in my arms. If the parking lot was full, fine. But it was due to your lack of management for an advertised service. Your staff was very professional and courteous.

Hello, We sincerely regret that you have been disappointed with our Ibis Grenoble Center Bastille service, following your reservation, and we apologize for that. For more information during a future trip to Grenoble, we are at your disposal and send you our sincere thanks again. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Super !

Customer review rating 4.1/5

Romain C. Business - 03/06/2019 AccorHotels review

Super !

Monsieur, Tout d’abord, nous tenons à vous remercier d’avoir choisi notre hôtel Ibis Grenoble Centre Bastille pour votre séjour à Grenoble, et sommes ravis d’avoir pu répondre à vos besoins. Nous vous remercions aussi de votre fidélité. Toute notre équipe sera ravie de vous accueillir de nouveau, lors d’une prochaine venue à Grenoble et vous remercie de l’intérêt que vous nous avez porté. Karim PORTRAT Directeur Ibis Grenoble Centre Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Centre Bastille

Friendly staff, classic Ibis experience

Customer review rating 4.1/5

David I. Solo - 03/06/2019 AccorHotels review

Hôtel is basic but comfortable - staff very friendly and helpful

Hello, What satisfaction that all of our team has taken so much pleasure in meeting your expectations, during your stay with us in our hotel Ibis Grenoble center Bastille. Our entire team will be delighted to welcome you again at a future visit to Grenoble and thank you for the interest you have shown us. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Avoid

Customer review rating 4.1/5

Richard Business - 30/05/2019 AccorHotels review

The Ibis Grenoble Centre Bastille is like going back in time. It reminds me of hostels I used to stay in as a student. I have stayed in many Ibis hotels around the world but nothing like this for a long time. The rooms are tired, poorly equipped and incredibly small. One positive, the bed was comfy, other than there's nothing good to be said. I left at 5 am, the breakfast was already laid out, I suspect from the night before. The room key failed to work 5 times in three days and the staff blamed me... the lift sounded like you were liable to be trapped at any moment. Colleagues left and found somewhere else..... good move!

Mister, Thank you for taking the time to tell us about your experience at the ibis Grenoble Centre Bastille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karim PORTRAT Directeur Ibis Grenoble Centre Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Centre Bastille

Comfortable hotel with friendly staff

Customer review rating 4.1/5

Ian Couples - 21/05/2019 AccorHotels review

Welcoming, and helpful reception staff. Very comfortable bed and great shower. Very convenient to old town and public transport.

Hello, It is with such satisfaction that we read your opinion so beneficial for the team of our Ibis Grenoble Center Bastille hotel and thank you sincerely for sharing your experience. Our entire team will be delighted to welcome you again at a future visit to Grenoble and thank you for the interest you have shown us. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Quite satisfactory

Customer review rating 4.1/5

Danielle Business - 17/05/2019 AccorHotels review

The hotel and room had anything that was needed for my short stay. Good breakfast with varied choice of food

Hello, It is with such satisfaction that we read your opinion so beneficial for the team of our Ibis Grenoble Center Bastille hotel and thank you sincerely for sharing your experience. We look forward to seeing you again, and we ask you to accept our most sincere greetings. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Great place

Customer review rating 4.1/5

Martyn G. Friends - 17/05/2019 AccorHotels review

Comfatable and modern place

Dear Sir, Hello, First of all, we would like to thank you for choosing our Ibis Grenoble Center Bastille hotel for your stay in Grenoble, and we are delighted to have been able to meet your needs. We look forward to seeing you again, and we ask you to accept our most sincere greetings. Karim PORTRAT Directeur Ibis Grenoble Centre Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Centre Bastille
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