Hotel - ibis Carcassonne East La Cite
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Ibis Hotel Hotel

ibis Carcassonne East La Cite Hotel

Rue Camille Flammarion 
11000  CARCASSONNE
FRANCE

467 reviews
TripAdvisor Rating Based on 467 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • 2
  • Pet allowed 5  EUR
  • Golf course 18 holes  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • 2
  • Pet allowed 5  EUR
  • CARCASSONNE AIRPORT

Leisure and activities

  • Golf course 18 holes  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 59 rooms
  • 50 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Crib on request
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 910 reviews

Our guest reviews for ibis Carcassonne East La Cite

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 467 reviews
AccorHotels certified review
Lindsey Couples - 02/08/2017
« Close to destination, clean, convenient with good parking. »

Enjoyable

AccorHotels certified review
Anonymous Business - 26/07/2017
« Ok »

Ok but could do better

AccorHotels certified review
Mrs L. A. Couples - 26/07/2017
« Excellent stay »

Friendly staff great food and very pleasant atmosphere

AccorHotels certified review
Sally M. Friends - 16/07/2017
« Good small hotel in good location.  »

Staff very helpful and polite. Service very good, rooms comfortable and clean. Excellent position to explore the local area especially Carcassonne. Good road links to travel further a field.

AccorHotels certified review
Kathleen B. Couples - 15/07/2017
« Very helpful staff .everything was as we asked for. »

We always use ibis hotels as they are always very comfortable,very helpful.staff are great.could not ask for better accomadation.

AccorHotels certified review
Anonymous Solo - 11/07/2017

Slept well; calm place and overall pleasant. However someone else's hair was bathroom tile. No toilet brush as discussed with receptionist and the toilet was not cleaned on my 2nd day as advised. Black marks on the sealant in between bathroom tiles. Wooden panel by mirror was rotten at the corner. The cleaner did not lock up my room on my 2nd day.

TripAdvisor review
Couples - 27/06/2017
« Friendly, comfortable & efficient - excellent food also! »

Excellent food, comfortable beds, friendly & helpful staff - what more could one ask...? We would recommend this hotel to anyone visiting Carcassonne - the food alone is even worth a detour - and the personnel are so friendly & helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, Than you for tanking time to comment your stay in our hotel. We are glad to hear that your stay was fine. The staff is delighted to have contributed to the smooth running of your stay. Thank you very much for those compliments that honor us. We hope to see you again in Ibis Carcassonne Est la cité!! Best regards

TripAdvisor review
Couples - 26/06/2017
« Carcassonne stay June 2017 »

We have previously stayed at this hotel many times over the last 20 years. Its location is perfect for exploring the immediate area as well as the ancient and modern city. It is also an excellent stop-over to and from north east Spain, or a drive east to northern Italy/ north east France.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, Thank you for taking time to add a comment about your stay in our hotel. The team is delighted to hear that your stay went well, and thank you. We are each time happier to welcome you again!!! See you soon!! Thank you

TripAdvisor review
Friends getaway - 18/06/2017
« Ibis Carcassonne friendly staff »

I think the high point of Ibis Carcassonne has a very friendly staff and a very nice breakfast. The hotel is not so close to the historical city but you can walk there in about 20 or 25 minutes. The carpet was dirty and needs to be renovated or cleaned. The nights were warm and we could leave the windows opened so we could avoid the carpet dust smell.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, Thank you for taking the time to tell us about your experience at the ibis Carcassonne Est la Cite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rooms will be renovates in a few months. Our hotel is located 1.50 km from the medieval city, so about 5 mn by car and 20/25 mn walking. We hope to keep your trust and welcome you in a future stay thank you Best regards

TripAdvisor review
Family - 31/10/2016
« Great Value »

For the price we paid the Hotel offers superb value for money. Beds incredibly comfortable, staff very helpful. We had the family room with a king sized bed and an additional single for our 4 year old so it was a little cramped, but we only use our room for sleeping in, so we don't need acres of space. The bar is welcoming. Regarding location, yes it is near a shopping center, but that does not have an impact re noise etc. There is a good choice of low to mid range restaurants near by, if you choose not to dine at the Hotel.

AccorHotels certified review
Anonymous Business - 04/10/2016

Bathrooms were bit tired looking. The staff were very good as was the service.

AccorHotels certified review
Anonymous Couples - 27/09/2016

Good location nice room friendly staff

AccorHotels certified review
Anonymous Couples - 14/09/2016

Warm, friendly welcome; clean, comfortable room; excellent dinner. What could be better?

AccorHotels certified review
Anonymous Couples - 06/09/2016

An enjoyable overnight stay, staff were very friendly and professional making us feel most welcome. The room although small was very clean and comfortable.

AccorHotels certified review
Anonymous Couples - 04/09/2016

We were very pleased to have the air conditioning in the room as it was very warm. We found the room we had very strange (Room 38) It is an accessibility room but would be difficult for anyone in a wheelchair to use as it is so small. Impossible to access one side of the bed and the basin in the shower room is too close to the sloping shower space.

AccorHotels certified review
Anonymous Families - 30/08/2016

Corta, tranquila, correcta.

AccorHotels certified review
Anonymous Families - 30/08/2016

Pleasant helpful staff, rooms functional and clean, beverages on the expensive side, good breakfast great location for la cite

AccorHotels certified review
Anonymous Families - 28/08/2016

After odd experiences in South America was a little disappointed with the small room. Also hotel was a little difficult to find even with GPS. Nevertheless happy with stay. Excellent value.

AccorHotels certified review
Anonymous Business - 25/08/2016

Just stopping over one night en route to my home I was delighted with the welcome, the excellent dinner, comfortable bed and very good breakfast......best of all was the professionalism of the staff, at the front desk, but in particular the restaurnt staff, so professional for a little Ibis... I had been staying in a five star hotel in Barcelona, and that hotel could learn a lot from your employees in Carcassone.

AccorHotels certified review
Anonymous Families - 21/08/2016

We had difficulty finding the hotel. The rooms were small and sparsely equipped. The bathrooms were small and had no ventilation. There was nowhere to dry a towel after a shower leaving towels wet for the next use.

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