ibis Carcassonne East La Cité Hotel 3 stars

TripAdvisor rating 4.0/5 561 reviews
ibis Carcassonne East La Cité
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Room 1

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Hotel extras

  • Friendly, family-oriented hotel. Connecting rooms, cribs for hire (reservation required)

  • Large, free, private and enclosed car park. Space to park trailers, buses, minibuses, etc.

  • Only 1.9 mi from exit 24, 0.9 mi from the medieval city and 1.6 mi from the city center

  • Bar and restaurant, shaded terrace overlooking a small, leafy garden

  • Close to the Stade Domec, La Fajeolle racetrack and Cavayère lake

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • CARCASSONNE AIRPORT
  • Shoe shine machine
Leisure and activities
  • Outdoor heated pool
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Carcassonne East La Cité

Rue Camille Flammarion
11000
carcassonne
france

Tel: +33468476600

Fax: (+33)4/68471047

Contact email

Check-in from 12h00

Check out up to 12h00

  • BERRIAC-VILLABE :   3 ST GEORGES

  • CITY LINE :   1 CENTRE COMERCIAL

  • MONTLEGUN - SALVAZA :   1 ST GEORGES

  • MONTLEGUN-ST JEAN DE BRUGATEL :   2 ST GEORGES

  • By plane

    CARCASSONNE AIRPORT At 10.4km / 6.46 miles - Shuttle paying

  • By plane

    MONTPELLIER FREJORGUES At 170km / 105 miles

  • By plane

    TOULOUSE BLAGNAC At 110km / 68.35 miles

  • By car

    CARCASSONNE EST SORTIE 24 At 3km / 1.88 miles

  • By car

    CARCASSONNE OUEST SORTIE 23 At 15km / 9.38 miles

  • By train

    CARCASSONNE At 3km / 1.88 miles

  • By train

    GARE At 1km / 0 miles

GPS :43.209907, 2.38634

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Iron(...)

Family Room with double bed and a sofa bed

  • Max. number of persons: ‌4
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Room for people with reduced mobility with double bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Our restaurants and bars

Ibis Carcassonne Est la Cité

Type of cuisine: Bistro

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Carcassonne East La Cité

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,675 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

561 reviews

Ideal

Customer review rating 4.4/5

Michelle H. Couples - 03/06/2019 AccorHotels certified review

Close enough to Carcassonne to visit the Cite and the Ville as well as easy access from the motorway.

Good

Customer review rating 4.4/5

Anonymous Couples - 26/05/2019 AccorHotels certified review

Staff friendly and helpful. Service in restaurant good, food good for the standard of hotel. Only criticism is that the rooms are very small and cramped and beds narrow (though comfortable). We usually stay at the Campanile at Carcassonne East and will choose the Campanile in future because the room sizes are more generous.

not great

Customer review rating 4.4/5

M. S. Couples - 12/05/2019 AccorHotels certified review

The room we were given was too cramped as there was an extra bed in the room which we did not want so there was hardly any room left and yet again there was no draft beer available at the bar, this has happened several times, and I was charged 3.90 euros for a 25cc bottle of lager which is a rip-off.

Dear Mr s., Thank you for taking the time to tell us about your experience at the ibis Carcassonne Est La Cité. We're really sorry that your experience did not meet your expectations. It's such a pity that you didnt inform us about the extra bed in your room, it would have taken us one second to fold it and make your stay more enjoyable! However, we're glad to let you know that our draft machine has been changed and we even provide more kind of beers (with the same price than other Ibis around France) to refresh yourself after a long day by our heated swimming pool! We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tiffany ETCHEGORRY - Responsable d'exploitation

just what we wanted except the perspiration producing plastic covers on the mattress

Customer review rating 4.4/5

Dr I. M. G. T. Couples - 30/03/2019 AccorHotels certified review

Helpful staff good food ( Cassoulet ) Clean Room

Efficiency, Practicality and Great Value

Customer review rating 4.4/5

Kevin Families - 03/03/2019 AccorHotels certified review

Check-in/check-out was a breeze. The room was exceptionally clean and perfectly laid out for us and our two children. And the free coffee for my partner when we were leaving was very much appreciated. I definitely recommend this hotel.

Lovely hotel in fabulous location and good value. Free

Customer review rating 4.4/5

Anonymous Couples - 17/02/2019 AccorHotels certified review

Fabulous location, and good value. It was a easy 3/5 min drive into the walled town of Carcassonne. Free parking, also the hotel has a new swimming pool being built which will be an added bonus for the summer.

Comfortable

Customer review rating 4.4/5

Anonymous Families - 08/01/2019 AccorHotels certified review

We were comfortable and enjoyed our room.

A quick one night stopover.

Customer review rating 4.4/5

Robert B. Couples - 24/12/2018 AccorHotels certified review

Difficult to find fault. For the price the hotel does what is expected. Clean, good service, and excellent breakfast. Only complaints would be room too small and could have done with more towels.

Very friendly and pleasant

Customer review rating 4.4/5

Alan C. Couples - 03/11/2018 AccorHotels certified review

Essentially very good. Room 123 was very impressive with a wet room instead of usual shower. Could have been improved with a few hooks to hang clothes and towels on.likewise wardrobe did not allow even a short coat to hang up.

Couldn't have asked for better

Customer review rating 4.4/5

Margaret C. Friends - 21/10/2018 AccorHotels certified review

We were stranded in Carcassonne in the recent floods. We missed our flights to Australia because of this and had to find somewhere to stay quickly because the hotel we had been staying at in the old town told us they were now fully booked. What a find this hotel was! The manager was exceptional in how she continued to run the hotel around a constant stream of people booking in and also the anxieties of ourselves and other guests whose holidays were changed completely. Everything was super clean and well organised and it was easy to see that the staff took such pride in everything they did.

Dear Mrs C., Thank you so much for this nice comment! I'd like to thank you also for your comprehension and your support in these difficult days! I hope you finally went back safe to Australia after so much adventure! ;) We hope your next visit will be as pleasant as the previous one (with great weather this time...). Sincerely, Tiffany E. - Responsable d'exploitation
Customer review rating 4.4/5

Anonymous Solo - 21/09/2018 AccorHotels certified review

Very comfortable.

Friendly, efficient staff, comfortable beds, good food.

Customer review rating 4.4/5

Eric Couples - 18/09/2018 AccorHotels certified review

The friendly & efficient staff of this hotel give a warm welcome and provide good food, comfortable beds, plenty of hot water. What more could a guest ask?

A very pleasant stay.

Customer review rating 4.4/5

Hm T. Couples - 10/09/2018 AccorHotels certified review

This was our 2nd stay in 6 weeks - to and from Spain. When we arrived I discovered that I had made a mistake and had booked the wrong Ibis in Carcassonne. The staff were extremely helpful by finding us a room while I managed to cancel the wrong booking in time. Although a basic choice, the food was excellent and the serving staff were very helpful.

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis Carcassonne Est La Cité. We're glad you enjoyed your both stays among us and we hope to see you again for a third stop in Carcassonne! Kind regards, Tiffany E. - Responsable d'exploitation

superbe

Customer review rating 4.4/5

G. Couples - 05/09/2018 AccorHotels certified review

Superrrr experience

Chère Madame G., Quel bonheur de recevoir une si belle note suite à votre séjour à l'Ibis Carcassonne Est la Cité! Mille merci, c'est vous qui êtes super! Nous espérons avoir à nouveau l'occasion de vous accueillir parmi nous à l'occasion d'un nouveau séjour à Carcassonne! Sincèrement, Tiffany E. - Responsable d'exploitation

Welcoming and enjoyable.

Customer review rating 4.4/5

Colin B. Couples - 03/09/2018 AccorHotels certified review

We have stayed at this hotel previously and we were given the same room for this visit. The room has been refurbished to a high standard and was extremely comfortable. The staff were friendly and helpful as at our last visit, shame our French has not improved.

Dear Mr B., We very much appreciate your comments regarding your second stay at the ibis Carcassonne Est La Cité. It's always a pleasure to welcome you among us! We hope to see you soon again to help you improve your French ;) Sincerely, Tiffany E. - Responsable d'exploitation

Average accommodation usable for one night stay

Customer review rating 4.4/5

Jozo Families - 01/09/2018 AccorHotels certified review

We searched an on trip accommodation in a "last minute" and this was the last possibility. The room was small for 3 people (maybe good enough for 2), there was no space for the luggage - because there was a third bed. The room was smaller as in a cheaper Ibis hotel in Nice.

Disappointed by the old and small room

Customer review rating 4.4/5

Maurice Families - 28/08/2018 AccorHotels certified review

The pictures shown in the booking website were very different from the actual rooms we were allocated. Were we given rooms that were not refurbished yet? Should have requested for a change or perhaps check-out to stay in another hotel (your next door Neighbour's rooms look more chic and clean). Also basic amenity like a kettle was also not available, had to go to reception to get hot water. Will think twice before booking an ibis style hotel again ☹️ Being a member does not give one privileges ..sigh

tres correct rappoer qualite/prix

Customer review rating 4.4/5

C. Families - 23/08/2018 AccorHotels certified review

RAS

Ok to stay here

Customer review rating 4.4/5

Anonymous Families - 22/08/2018 AccorHotels certified review

First impression is not so nice. But quality of service is quite good and kindly, thank you for comfortable dinner and stay.

On the way to Spain

Customer review rating 4.4/5

Richard Couples - 05/08/2018 AccorHotels certified review

Brilliant. Cracking location. Cassoulet on the menu as well which was wonderful

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