Hotel - ibis Carcassonne East La Cite
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Carcassonne East La Cite Hotel

3.5/5 515 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • 2
  • Pets allowed 5  EUR
  • Air conditioning
  • CARCASSONNE AIRPORT

Leisure and activities

  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 54 rooms
  • 50 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Baby bed
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.3/5 AccorHotels Rating 1,280 reviews

Our guest reviews for ibis Carcassonne East La Cite

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 515 reviews
Pep B. Couples - 12/07/2018 AccorHotels certified review
« It's correct »

The hotel was correct but i think the rooms must bé adapted on whaether, i don't think a winter kilt is the most accurate for a 35 degrees day.

Anonymous Couples - 09/07/2018 AccorHotels certified review
« ok for a stopover »

The check in was good and efficient. Room was clean, no tea making facilities. The meal was adequate but the espresso was poor. There is a campanile next door which looked far more welcoming. Breakfast was a disappointment with stale croissants.

Eric Couples - 04/07/2018 AccorHotels certified review
« Friendly & efficient staff, comfortable accommodation, excellent food. »

We have enjoyed many overnight stays at this hotel & hope to continue doing so in the future. With friendly & efficient staff, comfortable beds & very good food, this hotel meets our every requirement.

M E. M. D. Couples - 01/07/2018 AccorHotels certified review
« Friendly atmosphere. »

Ideal for one night stopover en route from Spain to La Dordogne. Efficient check in. Very welcome aircon in room.

C H. Solo - 27/06/2018 AccorHotels certified review
« pleasant stay »

convenient location, restaurant is onsite and good Staff is friendly and helpful

Peter Solo - 18/06/2018 AccorHotels certified review
« Comfortable »

Clean. Good restaurant. Helpful and friendly staff.

Anonymous Business - 18/06/2018 AccorHotels certified review
« Convenient for overnight stop. »

Great staff. Clean room and good coffee!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you very much for taking time to share your experience in Ibis Carcassonne Est la Cité! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Tiffany ETCHEGORRY Manager

Cathy Couples - 06/06/2018 AccorHotels certified review
« Very comfortable room. »

I enjoyed the very comfortable bed. After 11 days of travel, this bed was the most comfortable. I will keep you in my files for future travel needs.

Anonymous Families - 23/05/2018 AccorHotels certified review
« Great breakfast room smelt »

The room 102 smelt very bad. The staff were very friendly and helpful. Breakfast was great.

Eric Couples - 21/05/2018 AccorHotels certified review
« A warm welcome »

As always, we enjoyed our stay in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs W., We very much appreciate your comments regarding your stay at the ibis Carcassonne Est La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones (we'll make sure you'll the same room for your next stays ;)). Sincerely, Tiffany E. - Manager

Tristan Families - 31/03/2018 AccorHotels certified review
« Best Quality-Price value ever! »

We spent 1 night at the hotel (with my wife and two girls) in our way to our vacations. Even though the rooms are small, they are well equipped, very clean and with a very good bed. Breakfast is outstanding and friendly staff. Private parking outside perfect when you have your car full with luggage. Practical location outside the city, very close to two supermarkets if necessary. Ah! they accept pets as well. We highly recommend it.

Phillip T. Couples - 02/03/2018 AccorHotels certified review
« Excellent »

Everything was excellent , good food and very friendly manage and staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis Carcassonne Est La Cité. It's been a pleasure to welcome you and we hope to see you again even if you settled in our beautiful area ;) Congratulation again ;) Sincerely, Tiffany E. - Chargée de mission

Business - 14/01/2018 TripAdvisor review
« great service and food »

In a way just another Ibis, but staff was very friendly and professional. Room ok, restaurant very good for dinner as well as breakfast. Location is not great, but easily accessible and close to a shopping centre.

Michael Couples - 06/01/2018 AccorHotels certified review
« Good value for money »

Generally good, as most of the time in accor hotels Clean, good bed, good internet access

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL V., Thank you for taking the time to tell us about your experience at the ibis Carcassonne Est La Cité. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In addition, our hotel will be completely renovated during the year 2018, and it is with pleasure that we will welcome you again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tiffany E. Chargée de mission

Alison R. Couples - 29/10/2017 AccorHotels certified review
« Very nice hotel, friendly staff and good location »

Very impressed by the standard of the hotel and its cleanliness. The staff were very helpful and knowledgeable about the local area. The location was good, especially with free parking and was very convenient for the ring road and access roads to the city centre

Anne D. Couples - 08/10/2017 AccorHotels certified review
« outdated »

The staff were friendly and helpful, everything was clean. But the hotel needs some updating now, particularly in the bathrooms and corridors, and could look more welcoming from the outside. Everything is a little shabby now.

R. Couples - 25/09/2017 AccorHotels certified review
« bon hotel »

pas de surprise

Tony Couples - 09/09/2017 AccorHotels certified review
« Brief One Night Stop »

Chose the hotel as was flying from Carcassonne Airport in the morning. Thought we could walk to La Cite - but where hotel was situated is in middle of an underdeveloped industrial area with no pavements. Took Car. Not the best area for a tourist hotel. Indeed hotel has changed name to get bookings from tourists to the "city", but if you do not have a car - don't walk ! Area has one or two restaurants inc a McD's/ Hotel dated, and needs some money spending on it - rooms old style Ibis - but have the new beds - the only redeeming furniture. Very small even by Ibis standards. Staff friendly and very helpful. It took us 20 mins to drive to airport ( on other side of town in a very congested ring road at 11am ) Seems to be used by coach tours / large groups. Overpowering air freshener spray in room

Boogie W. Couples - 04/09/2017 AccorHotels certified review
« Boogie w. »

Staff and restaurant excellent and friendly. Bedrooms a bit tired with cracks in centre of desk,some black on shower tile joints and carpet marked and grey dust along carpet skirting board. I never complian and always stay in Ibis hotels inc London,so like your hotels.

J H. Couples - 30/08/2017 AccorHotels certified review
« J H. »

We always enjoy staying at this hotel and we have done for many years. Staff are very helpful and helped us book another IBIS hotel for our onward journey. The food is good, although I would like to see more meat dishes in the buffet. My major criticism is that the towels in the bathroom are far too small to dry yourself when you have had a shower. Much larger towels are needed.

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