Hotel - ibis Carcassonne East La Cite
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Carcassonne East La Cite Hotel

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3.5/5 480 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • 2
  • Pet allowed 5  EUR
  • Market-style breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • 2
  • Pet allowed 5  EUR
  • CARCASSONNE AIRPORT

Leisure and activities

  • Golf course 18 holes  (Nearby)

Catering

  • Market-style breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 59 rooms
  • 50 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Crib on request
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 1,048 reviews

Our guest reviews for ibis Carcassonne East La Cite

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 480 reviews
AccorHotels certified review
Anne D. Couples - 08/10/2017
« outdated »

The staff were friendly and helpful, everything was clean. But the hotel needs some updating now, particularly in the bathrooms and corridors, and could look more welcoming from the outside. Everything is a little shabby now.

AccorHotels certified review
R. Couples - 25/09/2017
« bon hotel »

pas de surprise

AccorHotels certified review
Tony Couples - 09/09/2017
« Brief One Night Stop »

Chose the hotel as was flying from Carcassonne Airport in the morning. Thought we could walk to La Cite - but where hotel was situated is in middle of an underdeveloped industrial area with no pavements. Took Car. Not the best area for a tourist hotel. Indeed hotel has changed name to get bookings from tourists to the "city", but if you do not have a car - don't walk ! Area has one or two restaurants inc a McD's/ Hotel dated, and needs some money spending on it - rooms old style Ibis - but have the new beds - the only redeeming furniture. Very small even by Ibis standards. Staff friendly and very helpful. It took us 20 mins to drive to airport ( on other side of town in a very congested ring road at 11am ) Seems to be used by coach tours / large groups. Overpowering air freshener spray in room

AccorHotels certified review
Boogie W. Couples - 04/09/2017
« Boogie w. »

Staff and restaurant excellent and friendly. Bedrooms a bit tired with cracks in centre of desk,some black on shower tile joints and carpet marked and grey dust along carpet skirting board. I never complian and always stay in Ibis hotels inc London,so like your hotels.

AccorHotels certified review
J H. Couples - 30/08/2017
« J H. »

We always enjoy staying at this hotel and we have done for many years. Staff are very helpful and helped us book another IBIS hotel for our onward journey. The food is good, although I would like to see more meat dishes in the buffet. My major criticism is that the towels in the bathroom are far too small to dry yourself when you have had a shower. Much larger towels are needed.

AccorHotels certified review
Anonymous Couples - 18/08/2017
« bien »

normal

AccorHotels certified review
Steven Couples - 13/08/2017
« All good , No problems »

Very nice , typical ibis . Good parking and easily walkable to town . Very nice, helpful staff . Would recommend

AccorHotels certified review
Josep C. V. Couples - 13/08/2017
« muy agradable »

satisfactoria

AccorHotels certified review
Lindsey Couples - 02/08/2017
« Close to destination, clean, convenient with good parking. »

Enjoyable

AccorHotels certified review
Anonymous Business - 26/07/2017
« Ok »

Ok but could do better

AccorHotels certified review
Mrs L. A. Couples - 26/07/2017
« Excellent stay »

Friendly staff great food and very pleasant atmosphere

AccorHotels certified review
Sally M. Friends - 16/07/2017
« Good small hotel in good location. »

Staff very helpful and polite. Service very good, rooms comfortable and clean. Excellent position to explore the local area especially Carcassonne. Good road links to travel further a field.

AccorHotels certified review
Kathleen B. Couples - 15/07/2017
« Very helpful staff .everything was as we asked for. »

We always use ibis hotels as they are always very comfortable,very helpful.staff are great.could not ask for better accomadation.

AccorHotels certified review
Anonymous Solo - 11/07/2017

Slept well; calm place and overall pleasant. However someone else's hair was bathroom tile. No toilet brush as discussed with receptionist and the toilet was not cleaned on my 2nd day as advised. Black marks on the sealant in between bathroom tiles. Wooden panel by mirror was rotten at the corner. The cleaner did not lock up my room on my 2nd day.

TripAdvisor review
Couples - 27/06/2017
« Friendly, comfortable & efficient - excellent food also! »

Excellent food, comfortable beds, friendly & helpful staff - what more could one ask...? We would recommend this hotel to anyone visiting Carcassonne - the food alone is even worth a detour - and the personnel are so friendly & helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, Than you for tanking time to comment your stay in our hotel. We are glad to hear that your stay was fine. The staff is delighted to have contributed to the smooth running of your stay. Thank you very much for those compliments that honor us. We hope to see you again in Ibis Carcassonne Est la cité!! Best regards

TripAdvisor review
Couples - 26/06/2017
« Carcassonne stay June 2017 »

We have previously stayed at this hotel many times over the last 20 years. Its location is perfect for exploring the immediate area as well as the ancient and modern city. It is also an excellent stop-over to and from north east Spain, or a drive east to northern Italy/ north east France.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, Thank you for taking time to add a comment about your stay in our hotel. The team is delighted to hear that your stay went well, and thank you. We are each time happier to welcome you again!!! See you soon!! Thank you

TripAdvisor review
Friends getaway - 18/06/2017
« Ibis Carcassonne friendly staff »

I think the high point of Ibis Carcassonne has a very friendly staff and a very nice breakfast. The hotel is not so close to the historical city but you can walk there in about 20 or 25 minutes. The carpet was dirty and needs to be renovated or cleaned. The nights were warm and we could leave the windows opened so we could avoid the carpet dust smell.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, Thank you for taking the time to tell us about your experience at the ibis Carcassonne Est la Cite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rooms will be renovates in a few months. Our hotel is located 1.50 km from the medieval city, so about 5 mn by car and 20/25 mn walking. We hope to keep your trust and welcome you in a future stay thank you Best regards

TripAdvisor review
Family - 31/10/2016
« Great Value »

For the price we paid the Hotel offers superb value for money. Beds incredibly comfortable, staff very helpful. We had the family room with a king sized bed and an additional single for our 4 year old so it was a little cramped, but we only use our room for sleeping in, so we don't need acres of space. The bar is welcoming. Regarding location, yes it is near a shopping center, but that does not have an impact re noise etc. There is a good choice of low to mid range restaurants near by, if you choose not to dine at the Hotel.

AccorHotels certified review
Anonymous Business - 04/10/2016

Bathrooms were bit tired looking. The staff were very good as was the service.

AccorHotels certified review
Anonymous Couples - 27/09/2016

Good location nice room friendly staff

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