ibis Carcassonne East La Cité Hotel 3 stars

TripAdvisor rating 4.0/5 589 reviews
ibis Carcassonne East La Cité
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Room 1

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Hotel extras

  • Friendly, family-oriented hotel. Connecting rooms, cribs for hire (reservation required)

  • Large, free, private and enclosed car park. Space to park trailers, buses, minibuses, etc.

  • Only 1.9 mi from exit 24, 0.9 mi from the medieval city and 1.6 mi from the city center

  • Bar and restaurant, shaded terrace overlooking a small, leafy garden

  • Close to the Stade Domec, La Fajeolle racetrack and Cavayère lake

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CARCASSONNE AIRPORTPaying
  • Shoe shine machine
Leisure and activities
  • Outdoor heated pool
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Carcassonne East La Cité

Rue Camille Flammarion
11000
carcassonne
france

Tel: +33468476600

Fax: (+33)4/68471047

Contact email

Check-in from 12h00

Check out up to 12h00

  • BERRIAC-VILLABE :   3 ST GEORGES

  • CITY LINE :   1 CENTRE COMERCIAL

  • MONTLEGUN - SALVAZA :   1 ST GEORGES

  • MONTLEGUN-ST JEAN DE BRUGATEL :   2 ST GEORGES

  • By plane

    CARCASSONNE AIRPORT At 10.4km / 6.46 miles - Shuttle paying

  • By plane

    MONTPELLIER FREJORGUES At 170km / 105 miles

  • By plane

    TOULOUSE BLAGNAC At 110km / 68.35 miles

  • By car

    CARCASSONNE EST SORTIE 24 At 3km / 1.88 miles

  • By car

    CARCASSONNE OUEST SORTIE 23 At 15km / 9.38 miles

  • By train

    CARCASSONNE At 3km / 1.88 miles

  • By train

    GARE At 1km / 0 miles

GPS :43.209907, 2.38634

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV

Family Room with double bed and a sofa bed

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Room for people with reduced mobility with double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Our restaurants and bars

Ibis Carcassonne Est la Cité

Type of cuisine: Bistro

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Carcassonne East La Cité

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,850 reviews

tripadvisor

TripAdvisor Rating 4.0/5

589 reviews

If you are given room 202 ask for another!

TripAdvisor rating 4.0/5

Susiespoon Business - 01/09/2019 TripAdvisor review

This hotel is on the small side and when we arrived they just had a coach load arrive so this may not be a fair time to review, however, the hotel is nice, it has a small pool and a terrace to sit in the sun and relax, a bar and a restaurant that sells decent food, the staff are lovely. However we were given room 202, it is on the 1st floor (no lift about 16 steps), at the top of the stairs, turn right and it is the first room, all of the rest of the rooms on this floor are separated by a fire door in the hall, which obviously reduces noise for them, room 202 is not, you can hear everything, every time someone checks in at reception, every time someone comes up the stairs (especially late at night) and every time the hall door to the rest of the rooms is opened and banged shut :( Then in the morning the chamber maids doing the bedrooms, it really is like being in a room just off reception, I am sure that had we have had any other room we would have loved our stay but sleep s important. Also the room was very, very small more like a budget Ibis than a Ibis styles, I kept stubbing my toes on things!

Good location to visit la Cité

Customer review rating 4.4/5

Lma Couples - 27/08/2019 AccorHotels review

As other Ibis, simple and small room but clean, comfortable and convenient. Very good location to visit la Cité.

A good stay

TripAdvisor rating 4.0/5

suet385 Family - 23/08/2019 TripAdvisor review

One night before a low cost flight. Very attentive staff. Nice new heated splash pool. Good quality evening meal at 20€ A full hotel, but achieved a good nights sleep. No noise. Comfortable bed. Refurbished rooms. Good breakfast. Free car park,

very good

Customer review rating 4.4/5

A. Families - 22/08/2019 AccorHotels review

clean functional bedrooms, friendly staff, good food

A very good one night stay

Customer review rating 4.4/5

Pink F. Couples - 21/08/2019 AccorHotels review

Had stayed before - and it was not good ( 2017 ), decided to try the hotel again for one night. Very pleasantly surprised as the hotel has had a makeover, new staff, new pool, clean and refurbished rooms. Had a very nice evening meal, and a good breakfast, with a comfortable nights sleep. Pool a bit small, but did the job. Will stay again. Free parking and Wifi Short drive to the old city.

Excellent service, excellent breakfast and satisfied to have chosen your hotel.

Customer review rating 4.4/5

L. F. Families - 24/07/2019 AccorHotels review

I loved the breakfast and my son loved the pool...

Overrated

Customer review rating 4.4/5

A. B. A. Families - 18/07/2019 AccorHotels review

Although we were met very friendly, the room was extremely small for two person. We could hardly open our suitcases. There was no space left in the room to move around. 14th of July can be a reason (or excuse?) for the price but still it was overrated.

Dear Mr ALI BAHADIR, Thank you for taking the time to tell us about your stay at the ibis Carcassonne Est La Cité. We're really sorry that your experience didn't meet your expectations. The 14th of July is indeed the biggest date in Carcassonne with thouthands people coming to see the fireworks, which you didn't seem to know... If you're coming back to Carcassonne on another moment, please book one of our big familly room that would definitely provide the space you've been missing during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tiffany E. - Responsable d'exploitation

Excellent

Customer review rating 4.4/5

Chris H. Families - 14/07/2019 AccorHotels review

Friendly staff. Room clean and more spacious than expected.

All a good experience.

Customer review rating 4.4/5

Helen Couples - 21/06/2019 AccorHotels review

We enjoyed our stay a lot. The room was comfortable though small. The evening meal and breakfast were both good and the staff were friendly.

Ideal

Customer review rating 4.4/5

Michelle H. Couples - 03/06/2019 AccorHotels review

Close enough to Carcassonne to visit the Cite and the Ville as well as easy access from the motorway.

Good

Customer review rating 4.4/5

Anonymous Couples - 26/05/2019 AccorHotels review

Staff friendly and helpful. Service in restaurant good, food good for the standard of hotel. Only criticism is that the rooms are very small and cramped and beds narrow (though comfortable). We usually stay at the Campanile at Carcassonne East and will choose the Campanile in future because the room sizes are more generous.

not great

Customer review rating 4.4/5

M. S. Couples - 12/05/2019 AccorHotels review

The room we were given was too cramped as there was an extra bed in the room which we did not want so there was hardly any room left and yet again there was no draft beer available at the bar, this has happened several times, and I was charged 3.90 euros for a 25cc bottle of lager which is a rip-off.

Dear Mr s., Thank you for taking the time to tell us about your experience at the ibis Carcassonne Est La Cité. We're really sorry that your experience did not meet your expectations. It's such a pity that you didnt inform us about the extra bed in your room, it would have taken us one second to fold it and make your stay more enjoyable! However, we're glad to let you know that our draft machine has been changed and we even provide more kind of beers (with the same price than other Ibis around France) to refresh yourself after a long day by our heated swimming pool! We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tiffany ETCHEGORRY - Responsable d'exploitation

just what we wanted except the perspiration producing plastic covers on the mattress

Customer review rating 4.4/5

Dr I. M. G. T. Couples - 30/03/2019 AccorHotels review

Helpful staff good food ( Cassoulet ) Clean Room

Efficiency, Practicality and Great Value

Customer review rating 4.4/5

Kevin Families - 03/03/2019 AccorHotels review

Check-in/check-out was a breeze. The room was exceptionally clean and perfectly laid out for us and our two children. And the free coffee for my partner when we were leaving was very much appreciated. I definitely recommend this hotel.

Lovely hotel in fabulous location and good value. Free

Customer review rating 4.4/5

Anonymous Couples - 17/02/2019 AccorHotels review

Fabulous location, and good value. It was a easy 3/5 min drive into the walled town of Carcassonne. Free parking, also the hotel has a new swimming pool being built which will be an added bonus for the summer.

Comfortable

Customer review rating 4.4/5

Anonymous Families - 08/01/2019 AccorHotels review

We were comfortable and enjoyed our room.

A quick one night stopover.

Customer review rating 4.4/5

Robert B. Couples - 24/12/2018 AccorHotels review

Difficult to find fault. For the price the hotel does what is expected. Clean, good service, and excellent breakfast. Only complaints would be room too small and could have done with more towels.

Very friendly and pleasant

Customer review rating 4.4/5

Alan C. Couples - 03/11/2018 AccorHotels review

Essentially very good. Room 123 was very impressive with a wet room instead of usual shower. Could have been improved with a few hooks to hang clothes and towels on.likewise wardrobe did not allow even a short coat to hang up.

Couldn't have asked for better

Customer review rating 4.4/5

Margaret C. Friends - 21/10/2018 AccorHotels review

We were stranded in Carcassonne in the recent floods. We missed our flights to Australia because of this and had to find somewhere to stay quickly because the hotel we had been staying at in the old town told us they were now fully booked. What a find this hotel was! The manager was exceptional in how she continued to run the hotel around a constant stream of people booking in and also the anxieties of ourselves and other guests whose holidays were changed completely. Everything was super clean and well organised and it was easy to see that the staff took such pride in everything they did.

Dear Mrs C., Thank you so much for this nice comment! I'd like to thank you also for your comprehension and your support in these difficult days! I hope you finally went back safe to Australia after so much adventure! ;) We hope your next visit will be as pleasant as the previous one (with great weather this time...). Sincerely, Tiffany E. - Responsable d'exploitation
Customer review rating 4.4/5

Anonymous Solo - 21/09/2018 AccorHotels review

Very comfortable.

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