Mercure Orléans Centre Hotel 4 stars

Easy to find, large carpark, outdoor swimming pool and terrace, evening meal very good and helpful staff.

Prima

Great welcome and much improved restaurant with better menu and nicer food. Service excellent and friendly but rooms looking tired with old fashioned bathrooms and decor.

-The room why ordered in may was changed in an higher categorie, the don't communicate this change to us. So when we arrived in juli all rooms we asked where already occupy, and we have to stay in a room we don't asked. -We want to have diner at 19 h, the capacity of the restaurant was full. But I wend to see at 19h and at 19h30 ,the restaurant had at minimum 10 tables free. We had diner in the city. This means lost profit for Mercure.

The man at the man desk blond reddish hair was extremely friendly and kind . The men at breakfast worked very hard and Massy the one man was so sweet and always had a smile on his face! Bravo to him!! The younger man at the bar not so nice. Why do your bartenders even at Ibis at CDG airport are rude when you ask for ice or even to get your free drink they act irritated or make stupid comments like that will be 20€ when As Americans we do tip normally and when they do that we don’t want to give them anything. Now I know Americans can be rude but we’re not because we now live in Caen France and travel around a lot . We appreciate friendly people as we try to be.

Comfortable, great family rooms, nice view, close to the town centre, breakfast slightly disappointing as had to sit on a used table and it was not cleared.

We were driving from the UK to near Auch and this was the perfect mid way overnight stop. Hotel is in a great location, easy walking distance to all the historic buildings, shops and restaurants. The pool was a delight and the food at the restaurant onsite was excellent. We all had the American Burger, delicious! The staff were very helpful and cheer and the rooms were super clean with very comfy beds. We all hd a great night sleep. We will be back on our way home ;-)

The Privilege suites are really comfortable and relaxed, overlooking the Loire. You don't really notice the heavy traffic below in the streets. Breakfast is good quality, good choice, fresh produce. The dinner menu is an acquired taste, some may not have the choice they desire. But then again, Orleans is a living city with many restaurants at walking distance. We really enjoyed our stay and will return again.

As ever we were able to enjoy another very satisfactory stay at this well located,well run and maintained hotel,which ahs secure surface car parking.It is easily accessible from the Autoroute and the Nroad through the Sologne. We will return in September.

I always enjoy staying at Orleans hotel. Great room and lovely bed.

We stayed 2 nights in a privilege room on the 8th floor the hotel is well placed and is just 10 mins or so to the centre and lots of bars and restaurants. This was our 2nd stay at this hotel and we will probably stay again if we are in the area. Breakfast great, position in city great, chk in and bar service also great. We only have one small complaint about this hotel and that is the lack of parasols by the pool . There are pictures ( probably some time ago ) showing up to 7 parasols and that was what we would have hoped for . During our stay there was just 1 on the first day and 3 thereafter. We liked to relaxed by the pool for a few hours but this would be impossible in the hot sun if there was no shade. ( we were lucky to get the use of the only parasol on day one and did feel sorry for the other guests who were unable to get any shade by the pool.

Another excellent stay in Orleans and the opportunity to admire the completed redecoration work. Fast, businesslike service in comfortable surroundings in this wonderful, historic old City. Thanks again Accor!

The staff were most helpful and friendly. We were disappointed that you no longer offered free breakfasts to seniors.

We stayed for only one night and everything was entirely satisfactory. I would stay at the hotel again if I was in Orléans. The hotel was well placed for the city centre.

Convenient parking and a nice stroll into the centre of town.