Hotel - Mercure Orleans Centre Hotel
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Mercure Hotel

Mercure Orleans Centre Hotel

44, quai Barentin 
45000  ORLEANS
FRANCE

797 reviews
TripAdvisor Rating Based on 797 reviews
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From 103.00 EUR Non member rate
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Swimming pool
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Babysitting on request  (Nearby)
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request  (Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00H00 - 24H00
    • Opening hours : Week-end 00H00 - 24H00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our restaurant will be closed on December 24, 2016 (lunch and dinner)

Hotel location

Our rooms

We offer different categories of rooms to suit your needs. Our Standard rooms overlook the Loire or le pont de l'Europe bridge, our Superior Rooms overlook the old town and our Privilege Rooms benefit from a wide range of services.If you are travelling with your family, we also offer spacious rooms with 2 double beds or 1 double bed and a sofa bed that transforms into twin beds.

  • 111 rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,056 reviews

Our guest reviews for Mercure Orleans Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 797 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 17/09/2017
« A very pleasant weekend »

Great location and a very friendly staff. Well worth the rate however I do question the parking charge.

AccorHotels certified review
Oz1975 Families - 13/09/2017
« Great Location »

Well positioned hotel with good parking

AccorHotels certified review
Leslie A. Couples - 12/09/2017
« Good as always »

Central control of air conditioning is a nonsense and required several interventions by staff to get right. Access to internet difficult & complicated. Accommodation and dining all fine

AccorHotels certified review
Richard S. Couples - 11/09/2017
« Convenient, friendly »

Our room was very good, great view from the window, being on the eighth floor. Bed comfortable. But why are there only cardboard cups provided in the room, with very little milk or coffee? We had to ask for more of each. I would think the Mercure could do better than that. Breakfast was very good too, if a little chaotic. The hotel is nicely placed, with an easy 10-minute walk into the town centre. Would recommend, and may well come again.

AccorHotels certified review
Creasey Couples - 11/09/2017
« N »

Nice hotel staff pleasant good experience

TripAdvisor review
Couples - 11/09/2017
« Comfortable and convenient »

Hotel is nicely set with great views over the river Loire. It's conveniently located, just a pleasant 10-minute walk into the city centre. Room was spacious and in fine condition, but we felt the hotel should be able to progress from paper cups, and the amounts of coffee/tea makings provided were such that we had to request more. Hotel facilities were fine, unfortunately the weather wasn't good enough for us to be able to take advantage of the good-looking pool. Breakfast was extensive and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Thank you for taking the time to leave your comment. We are glad that your stay has gone well. See you soon. Christophe TIRVERT MANAGER

AccorHotels certified review
Bruce U. Couples - 09/09/2017
« Well situated hotel, room slightly tired, great staff. »

A well situated hotel, good secure parking and well stocked breakfast. The room was very comfortable if slightly tired, carpet very busy. Bathroom very good but I do not like all in one body wash, shampoo. Soap very small and no face flannels. Comfortable bed and air conditioning not very effective. Staff were excellent and helpful at all times.

AccorHotels certified review
Lewis Families - 03/09/2017
« welcoming staff, clean comfortable hotel, always a lovely stay »

As above

AccorHotels certified review
John D. Couples - 02/09/2017
« Nice hotel but food not so great »

We found the food not to our taste. Flavours doubtful

AccorHotels certified review
Eloise Families - 01/09/2017

The staff at the reception was very helpful and friendly. The swimming pool was great. I would stay there again but not eat in the restaurant as the food wasn't good e.g. the fries were soggy and I wouldn't eat there again.

AccorHotels certified review
Dorcas Couples - 31/08/2017
« Great place to stay »

Very friendly and helpful staff. Lovely room with balcony and view over the river. Excellent coffe and croissant for the express breakfast. This is our second time at this hotel and we'd certainly stay again. Would have rated this a 10 had we not been disappointed with one of the evening meals.

AccorHotels certified review
Sarah W. Families - 31/08/2017
« Ideal overnight stop location »

We stayed at the Mercure Orleans on our way home from the south of France. The staff were very welcoming and the reception and bar area was very clean and bright. Check in was very smooth. Our family room was a good size however the entrance hall smelt of damp. Beds were comfortable, bathroom clean. I was pleased to see a kettle and fridge in the room. We ate in the hotel and the food was lovely. Breakfast was plentiful. We would liked to have used the pool however the weather wasn't kind to us.

AccorHotels certified review
Anonymous Families - 26/08/2017
« Satisfied »

Very nice employees Good service Clean room

AccorHotels certified review
Simon Families - 23/08/2017
« Perfect rest stop. »

Kind and courteous staff and comfortable rooms. Excellently priced room, although the food and drink was a little expensive. Would definitely stay again.

AccorHotels certified review
Mrs K. S. Families - 22/08/2017
« Fantastic staff a lovely stay »

Hotel inside much better than outside of building would suggest. Staff were fantastic so helpful and welcoming. Dinner was delicious. Spotlessly clean. Would definitely recommend staying here.

AccorHotels certified review
Alan Couples - 14/08/2017
« Very good indeed »

All staff were very helpful and made us feel welcome. We were upgraded to a privilege room and, as this was our wedding anniversary celebration, it was a wonderful surprise. The room was superb, and evening meal and breakfast were very good with excellent service

AccorHotels certified review
Paul S. Couples - 06/08/2017

Absolutely fine.

AccorHotels certified review
Anonymous Couples - 05/08/2017

Clean, quiet, well-appointed, well-situated, good restaurant, friendly and helpful staff, safe car park, very reasonable price.

AccorHotels certified review
Joh Families - 04/08/2017
« Good quality hotel and staff, but a bit tired »

Food and staff are good, comfortable, convenient location (been before), but the rooms are a bit tired now

AccorHotels certified review
Bresson G. Families - 02/08/2017
« Bonne lieu de rencontre avec mes parents »

My parents are part of a group of tourists from East Anglia in England, currently visiting the Loire Valley chateaux. I love and work in Burgundy -2h30 Mina from Orleans so this was a great opportunity to meet up with them I booked on line, I request and was given a room with a view of the Loire, and as it was room 412 I had a view of the Cathedral too - Thank you very much for that. The room was large, spacious, clean and functional - apart from the tiny plug between the two main 220 volt plugs. I thought it was for USB use but I guess not. It didn't work I bought my own hairdryer because Hotel ones are never very powerful but I could only use it in the bedroom as there are no plugs in the bathroom. There is no mirror in the bedroom either so that was a shame. Bed was very comfortable and soft, the literie was spotless. The carpet doesn't look too good, I am sure it is clean but it looks stained because of the pattern and colors maybe The lifts and the common areas were all clean The lounge reception area is very colourful and vibrant. We ate in the M Bistro, good service, lots of smiles and good food, excepting my fathers Bavette sauce Roquefort - he asked for Medium 'A point' - it was but the meat was so tough he could not eat it. We mentioned it to the waiter - he said it was Medium as my father had requested. Nothing further was offered I breakfasted with my parents group, I had reserved the Bio Breakfast in the main dining room. The choice, the quantity and quality were all 'top' The only issue is the scrambled eggs, we were second to arrive in the private function room reserved for the group at 8am and the scambled eggs were already solid and not appetizing to look at, or to eat. Your staff, from the reception to bar, dining room and housekeeping were all helpful, charming and most important smiling as if they really enjoyed their jobs. Well done ! I have worked in Hotel Management In the U.K. for 7 years and have been an Assistant Manageress of a luxury Hotel Barge company based in Burgundy for 30 years. I will always look for the problems everywhere I am Hotel, its my job. But I have to say your hotel was a pleasant surprise.

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