Mercure Orléans Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,043 reviews
Mercure Orléans Centre Hotel
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Hotel extras

  • Fitness center, pool and terrace. Shiatsu massage for our guests every Wednesday evening.

  • Outside parking or secure undercover car park (fee applies).

  • Restaurant awarded "Maître restaurateur" (master restaurateur) status

  • Family room, crib available. 10-minute walk to the city center.

  • Jazz evening at the bar, every 3rd Thursday of each month until April.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request (Nearby)
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request (Nearby)
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Orléans Centre Hotel

44, quai Barentin
45000
orleans
france

Tel: +33238621739

Fax: (+33)2/38539534

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 110km / 68.75 miles

  • By plane

    PARIS ROISSY At 160km / 99.42 miles

  • By plane

    SAINT DENIS DE L'HOTEL At 30km / 18.75 miles

  • By helicopter

    SAINT DENIS DE L'HOTEL At 30km / 18.75 miles

  • By car

    ORLEANS CENTRE At 4km / 2.5 miles

  • By car

    ORLEANS LA SOURCE At 15km / 9.38 miles

  • By car

    ORLEANS SARAN At 10km / 6.25 miles

  • By train

    GARE D'ORLEANS At 2.99km / 1.86 miles

  • By train

    LES AUBRAIS ORLEANS At 10km / 6.25 miles

GPS :47.897987, 1.896331

Our accommodations

We offer different categories of rooms to suit your needs. Our Standard rooms overlook the Loire or le pont de l'Europe bridge, our Superior Rooms overlook the old town and our Privilege Rooms benefit from a wide range of services. If you are travelling with your family, we also offer spacious rooms with 2 double beds or 1 double bed and a sofa bed that transforms into twin beds.

Superior room with large bed and sofa

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Classic room with two double beds

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Classic room with balcony overlooking the Loire River

  • Max. number of persons: 2
  • Area: From 25

Privilege Room, View of the Loire

  • Max. number of persons: 2
  • Area: From 32
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Classic room, large bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

LE M

Type of cuisine: French

Our chef and our team have achieved the "Maître Restaurateur" label. We only work with fresh products processed on-site. Our menu is full of regional and seasonal produce. Enjoy our terrace in the summer.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUAI 44

Photo non contractuelle / Strictly non binding

Enjoy our "44" bar every day until midnight. Mathieu, our barman, will introduce you to our excellent whisky cellar and cocktails. On the third Thursday of every month, we host a jazz evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Orléans Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,717 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,043 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Spoilt by paper cups.

TripAdvisor rating 4.0/5

paulnK1205HP Couples - 11/08/2019 TripAdvisor review

Overall a good stay in this hotel ececpt spoiled by paper cups. If you make a drink it's not good to have a paper cups. Why not supply proper cups. A second drink Is bad in a paper cup. Other than that a good stay.

Nice break in Orleans

Customer review rating 4.4/5

Aaron B. Couples - 08/08/2019 AccorHotels review

Booked the Mercure Orleans as a break for myself and my wife. Treated ourselves to a big room with a balcony overlooking the river. Room could do with a freshening up, restaurant was very nice, bar prices a bit on the high side, breakfast wasn’t anyway near worth the cost (17.50€) so we gave it a miss and to pay the full rate to park a motorbike in a small corner is ridiculous! Next time I get charged the full rate I will use a full parking space!

Enjoyable

Customer review rating 4.4/5

Anonymous Business - 06/08/2019 AccorHotels review

My experience was pleasant and friendly

disappointing stay

Customer review rating 4.4/5

G. H. Couples - 03/08/2019 AccorHotels review

Compared to previous stays in the hotel the room was extremely disappointing due to poor cleanliness and very scruffy decoration. Dinner: Caesar salad served with virtually raw rashes of bacon and a stone cold soft boiled egg on top, which not only looked unappetising but indeed was unpalateble.

Dear GERHARD H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie D. Directrice

all good

Customer review rating 4.4/5

Y. N. Families - 01/08/2019 AccorHotels review

we spent a great moment on the Hotel : swimming pool, fitness ...The room was perfect! People were very nice with us ! All good

Lovely hotel, superb food, very friendly staff.

Customer review rating 4.4/5

Peter Couples - 28/07/2019 AccorHotels review

Easy to find, large carpark, outdoor swimming pool and terrace, evening meal very good and helpful staff.

Prima

Customer review rating 4.4/5

Joris Families - 26/07/2019 AccorHotels review

Prima

Hotel rooms need re vamp

Customer review rating 4.4/5

Daren O. Business - 25/07/2019 AccorHotels review

Great welcome and much improved restaurant with better menu and nicer food. Service excellent and friendly but rooms looking tired with old fashioned bathrooms and decor.

Not good from a regular customer.

Customer review rating 4.4/5

De B. Couples - 23/07/2019 AccorHotels review

-The room why ordered in may was changed in an higher categorie, the don't communicate this change to us. So when we arrived in juli all rooms we asked where already occupy, and we have to stay in a room we don't asked. -We want to have diner at 19 h, the capacity of the restaurant was full. But I wend to see at 19h and at 19h30 ,the restaurant had at minimum 10 tables free. We had diner in the city. This means lost profit for Mercure.

Dear EDDIE DE B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie DUCLOS MANAGER

Nice place

Customer review rating 4.4/5

Barbara Business - 23/07/2019 AccorHotels review

The man at the man desk blond reddish hair was extremely friendly and kind . The men at breakfast worked very hard and Massy the one man was so sweet and always had a smile on his face! Bravo to him!! The younger man at the bar not so nice. Why do your bartenders even at Ibis at CDG airport are rude when you ask for ice or even to get your free drink they act irritated or make stupid comments like that will be 20€ when As Americans we do tip normally and when they do that we don’t want to give them anything. Now I know Americans can be rude but we’re not because we now live in Caen France and travel around a lot . We appreciate friendly people as we try to be.

Relaxing and comfortable

Customer review rating 4.4/5

Kirsten G. Families - 23/07/2019 AccorHotels review

Comfortable, great family rooms, nice view, close to the town centre, breakfast slightly disappointing as had to sit on a used table and it was not cleared.

Lovely overnight stay

Customer review rating 4.4/5

Terry G. Families - 23/07/2019 AccorHotels review

We were driving from the UK to near Auch and this was the perfect mid way overnight stop. Hotel is in a great location, easy walking distance to all the historic buildings, shops and restaurants. The pool was a delight and the food at the restaurant onsite was excellent. We all had the American Burger, delicious! The staff were very helpful and cheer and the rooms were super clean with very comfy beds. We all hd a great night sleep. We will be back on our way home ;-)

Pleasant stay-over

Customer review rating 4.4/5

L. Couples - 16/07/2019 AccorHotels review

The Privilege suites are really comfortable and relaxed, overlooking the Loire. You don't really notice the heavy traffic below in the streets. Breakfast is good quality, good choice, fresh produce. The dinner menu is an acquired taste, some may not have the choice they desire. But then again, Orleans is a living city with many restaurants at walking distance. We really enjoyed our stay and will return again.

Another Very Enjoyable Stay

TripAdvisor rating 4.0/5

Fredbertie1 Couples - 09/07/2019 TripAdvisor review

As ever we were able to enjoy another very satisfactory stay at this well located,well run and maintained hotel,which ahs secure surface car parking.It is easily accessible from the Autoroute and the Nroad through the Sologne. We will return in September.

great stay

Customer review rating 4.4/5

Mary E. Couples - 07/07/2019 AccorHotels review

I always enjoy staying at Orleans hotel. Great room and lovely bed.

Nice leisure stay in Orleans Centre

Customer review rating 4.4/5

Mike G. Couples - 05/07/2019 AccorHotels review

We stayed 2 nights in a privilege room on the 8th floor the hotel is well placed and is just 10 mins or so to the centre and lots of bars and restaurants. This was our 2nd stay at this hotel and we will probably stay again if we are in the area. Breakfast great, position in city great, chk in and bar service also great. We only have one small complaint about this hotel and that is the lack of parasols by the pool . There are pictures ( probably some time ago ) showing up to 7 parasols and that was what we would have hoped for . During our stay there was just 1 on the first day and 3 thereafter. We liked to relaxed by the pool for a few hours but this would be impossible in the hot sun if there was no shade. ( we were lucky to get the use of the only parasol on day one and did feel sorry for the other guests who were unable to get any shade by the pool.

Comfort by The Loire

TripAdvisor rating 4.0/5

Francophile827 Couples - 05/07/2019 TripAdvisor review

Another excellent stay in Orleans and the opportunity to admire the completed redecoration work. Fast, businesslike service in comfortable surroundings in this wonderful, historic old City. Thanks again Accor!

Mrs. June m.

Customer review rating 4.4/5

June M. Couples - 04/07/2019 AccorHotels review

The staff were most helpful and friendly. We were disappointed that you no longer offered free breakfasts to seniors.

A good, problem free experience.

Customer review rating 4.4/5

Thomas Couples - 04/07/2019 AccorHotels review

We stayed for only one night and everything was entirely satisfactory. I would stay at the hotel again if I was in Orléans. The hotel was well placed for the city centre.

A warm pet friendly welcome

Customer review rating 4.4/5

Kitchenwolf123 Couples - 27/06/2019 AccorHotels review

Convenient parking and a nice stroll into the centre of town.

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