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Mercure Orléans Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,061 reviews
Mercure Orléans Centre Hotel
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Hotel extras

  • Fitness center, pool and terrace. Shiatsu massage for our guests every Wednesday evening.

  • Outside parking or secure undercover car park (fee applies).

  • Restaurant awarded "Maître restaurateur" (master restaurateur) status

  • Family room, crib available. 10-minute walk to the city center.

  • Jazz evening at the bar, every 3rd Thursday of each month until April.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request (Nearby)
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Orléans Centre Hotel

44, quai Barentin
45000
orleans
france

Tel: +33238621739

Fax: (+33)2/38539534

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 110km / 68.75 miles

  • By plane

    PARIS ROISSY At 160km / 99.42 miles

  • By plane

    SAINT DENIS DE L'HOTEL At 30km / 18.75 miles

  • By helicopter

    SAINT DENIS DE L'HOTEL At 30km / 18.75 miles

  • By car

    ORLEANS CENTRE At 4km / 2.5 miles

  • By car

    ORLEANS LA SOURCE At 15km / 9.38 miles

  • By car

    ORLEANS SARAN At 10km / 6.25 miles

  • By train

    GARE D'ORLEANS At 2.99km / 1.86 miles

  • By train

    LES AUBRAIS ORLEANS At 10km / 6.25 miles

GPS :47.897987, 1.896331

Our accommodations

We offer different categories of rooms to suit your needs. Our Standard rooms overlook the Loire or le pont de l'Europe bridge, our Superior Rooms overlook the old town and our Privilege Rooms benefit from a wide range of services. If you are travelling with your family, we also offer spacious rooms with 2 double beds or 1 double bed and a sofa bed that transforms into twin beds.

Superior room with large bed and sofa

  • Max. number of persons: 4
  • Area: From 32m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Classic room with two double beds

  • Max. number of persons: 4
  • Area: From 32m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Classic room with balcony overlooking the Loire River

  • Max. number of persons: 2
  • Area: From 25m²

Privilege Room, View of the Loire

  • Max. number of persons: 2
  • Area: From 32m²
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Classic room, large bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

LE M

Type of cuisine: French

Our chef and our team have achieved the "Maître Restaurateur" label. We only work with fresh products processed on-site. Our menu is full of regional and seasonal produce. Enjoy our terrace in the summer.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUAI 44

Photo non contractuelle / Strictly non binding

Enjoy our "44" bar every day until midnight. Mathieu, our barman, will introduce you to our excellent whisky cellar and cocktails. On the third Thursday of every month, we host a jazz evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Orléans Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,852 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,061 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Superbè

Customer review rating 4.4/5

Anonymous Friends - 08/09/2019 AccorHotels review

Exçellent service

Lovely

Customer review rating 4.4/5

Susan W. Couples - 08/09/2019 AccorHotels review

Lovely friendly comfortable Staff who made us feel welcome Staff who speak English is so helpful although we try to converse in French

Consistently good

Customer review rating 4.4/5

Ron A. Couples - 07/09/2019 AccorHotels review

A very good nights stay ...comfortable rooms polite and helpful staff.

Short stay in Orleans France

Customer review rating 4.4/5

Johan Business - 05/09/2019 AccorHotels review

The check in was smooth and the room was spacious with the nice balcony (view on the Loire river). Breakfast was inline with expectations.

very comfortable and pleasant stay

Customer review rating 4.4/5

Rob B. Families - 02/09/2019 AccorHotels review

Nice central location, easy for walking along the river and going into town centre. Spacious and quiet room with comfortable beds and good bathroom facilities. Good working aircon. Nice terraced area outside with swimming pool, ideal for a hot summer's day! Good restaurant for evening meal and buffet breakfast.

Good location

Customer review rating 4.4/5

A Families - 26/08/2019 AccorHotels review

Good location to the city centre. We stopped for one night on the way back to the UK from the south of France.

Excellent Hotel in Orleans

TripAdvisor rating 4.0/5

139colinc Couples - 25/08/2019 TripAdvisor review

A very pleasant hotel with car parking in comfortable walking distance of the centre Orleans Good river views. The bar is comfortable as well as the outside seating around the pool. Very pleasant restaurant and extremely helpful staff. Well worth a stay

Fabulous

Customer review rating 4.4/5

Sean P. Couples - 23/08/2019 AccorHotels review

Extremely enjoyable stay, friendly staff and beautiful bar and pool

Dear, So many thanks for such a nice comment regarding your stay with us. Hope to welcome you again very soon, Kind regards, Julie D. General Manager.

Another Mercure Miss

Customer review rating 4.4/5

Jkh Couples - 22/08/2019 AccorHotels review

Disappointing

Dear, Thanks for taking the time to answer the satisfaction questionary. I would like to have more details regarding your stay as I don't really unbderstand what went wrong exactly. Best regards, Julie D. General Manager.

Average hotel.

Customer review rating 4.4/5

Mal Couples - 21/08/2019 AccorHotels review

New and clean hotel but lacking customer service. Staff did not rise to meet hospitality standards. Charged for breakfast even though we did not request it. Pushy about eating dinner at the hotel. Overpriced based on experience

Dear MALEK J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie D. General Manager.

Ok

Customer review rating 4.4/5

S M. Families - 20/08/2019 AccorHotels review

Basic and expensive

Fabulous hotel, great location

Customer review rating 4.4/5

The L. F. Families - 20/08/2019 AccorHotels review

We used the hotel as a stop over & it was great, lovely rooms, brilliant restaurant with really helpful staff.

not Mercure worthy

Customer review rating 4.4/5

Stijn Families - 18/08/2019 AccorHotels review

Although there was nothing wrong, this accomodation is in my opinion not Mercure worthy.

Mr Michael W.

Customer review rating 4.4/5

Mike W. Couples - 15/08/2019 AccorHotels review

Excellent reception. A pity we couldn't eat in the restaurant a little later. My meal was the best I have had in a Mercure.

Friendly personal experience

Customer review rating 4.4/5

G. J. Families - 12/08/2019 AccorHotels review

Everybody was happy , from small (with the pool) to big (with great breakfast) and walking distance to the city nice restaurants & walk around the Loire...

Dear JOEL G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre Bords de Loire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, to small and big, Julie Duclos, General Manager
Customer review rating 4.4/5

Anonymous Families - 12/08/2019 AccorHotels review

As expected

Spoilt by paper cups.

TripAdvisor rating 4.0/5

paulnK1205HP Couples - 11/08/2019 TripAdvisor review

Overall a good stay in this hotel ececpt spoiled by paper cups. If you make a drink it's not good to have a paper cups. Why not supply proper cups. A second drink Is bad in a paper cup. Other than that a good stay.

Good

Customer review rating 4.4/5

J G. Families - 10/08/2019 AccorHotels review

Good, great gym and pool. But expensive meals.

Nice hotel but service in restaurant not great

Customer review rating 4.4/5

Anonymous Couples - 10/08/2019 AccorHotels review

Lovely greeting from reception on arrival. Room nice - but some minor touches could be better - paper cups for hot drinks in room, and no where anywhere near a mirror to plug in own hairdryer ( a must for most female customers in my experience). As it was late we are in restaurant- booked a table and told we had to come at 21.00. Did so- then waited nearly 1/2 hour for anyone to offer aperitif/water or bread or take any orders. Others served before us - and again had to ask each time for something. Food was nice and well cooked and some of staff pleasant and helpful- but did not help with long waits! Finally as we charged all to the room we were not shown a bill and on checking out it was just 2 figures for ‘restaurant ‘ - no itemised bill, which we thought was poor. May stay At hotel again as well positioned but would not eat there again. Also- a request for a place outside to eat which is smoke free- as an asthmatic I find it very difficult when eating and people at surrounding tables smoke. I need to move but feel I am being rude and really I should have the freedom to eat smoke free on an enclosed terrace inside a hotel.

Nice break in Orleans

Customer review rating 4.4/5

Aaron B. Couples - 08/08/2019 AccorHotels review

Booked the Mercure Orleans as a break for myself and my wife. Treated ourselves to a big room with a balcony overlooking the river. Room could do with a freshening up, restaurant was very nice, bar prices a bit on the high side, breakfast wasn’t anyway near worth the cost (17.50€) so we gave it a miss and to pay the full rate to park a motorbike in a small corner is ridiculous! Next time I get charged the full rate I will use a full parking space!

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