Hotel - Mercure Orléans Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Orléans Centre Hotel

4.0/5 964 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 88.00 EUR Non member rate
From 83.60 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00H00 - 24H00
    • Opening hours : Week-end 00H00 - 24H00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We offer different categories of rooms to suit your needs. Our Standard rooms overlook the Loire or le pont de l'Europe bridge, our Superior Rooms overlook the old town and our Privilege Rooms benefit from a wide range of services.If you are travelling with your family, we also offer spacious rooms with 2 double beds or 1 double bed and a sofa bed that transforms into twin beds.

  • 111 rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,264 reviews

Our guest reviews for Mercure Orléans Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 964 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friso Business - 13/03/2019 AccorHotels certified review
« 1 day stay »

nice and close to the center, inside the hotel everything looks fine. the shower was a bit weak and the shower area was a bit small.

Darren H. Couples - 04/03/2019 AccorHotels certified review
« Great Hotel, excellent service and lovely restaurant »

Really great service in every department. Lovely food in the restaurant and a wonderful selection for breakfast.

Ray H. Couples - 04/03/2019 AccorHotels certified review

As always, welcoming staff. The bar area is a pleasant place to sit. Good meal.

William T. Families - 18/02/2019 AccorHotels certified review
« Satisfaction guaranteed »

First class hotel with first class Staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe TIRVERT MANAGER

Anonymous Business - 14/02/2019 AccorHotels certified review
« Okay »

Old hotel, but okay. The staff at the restaurant is very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUAN PABLO MR L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Geoff B. Couples - 03/02/2019 AccorHotels certified review
« Another very satisfactory stay »

We again enjoyed our stay.Everything was as expected.Friendly staff,comfortable room and a very good meal.We are sorry that the senior breakfast offer has been withdrawn by Accor with effect from 01/01/2019 without any prior notice to Loyalty club members.This could affect our future choice of hotels booked!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEOFF B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Rolf S. Business - 02/02/2019 AccorHotels certified review
« Good Place »

Ok to stay at Hotel. Near to the Center and nice walking area along the River

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROLF S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Josef Business - 30/01/2019 AccorHotels certified review
« Not so bad! »

Quite nice, but the building itself could be much nicer!

Anonymous Business - 29/01/2019 AccorHotels certified review
« Wonderful »

Staff is nice and warm , helpful

Minimax Couples - 09/01/2019 AccorHotels certified review
« Nice hotel overlooking river »

Pleasant and helpful staff. Lovely city. Bright and cheery bar area. Parking on site. No complimentary drink or upgrade for gold Accor members.

Anonymous Couples - 07/01/2019 AccorHotels certified review
« very good expeerince, calm and peaceful hotel. »

Good service, cleaned premises and good level of attention from the staff. The only negative was the fact that there was no food available on the week end as the restaurant was closed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FLORENCE T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Roger G. Families - 06/01/2019 AccorHotels certified review
« To be recommended »

We were very happy with our stay! The room was perfect, the food in the restaurant very tasty, it was a very relaxing stay over.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

N.c. Couples - 04/01/2019 AccorHotels certified review
« Pleasant »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEILSON C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

B. Families - 03/01/2019 AccorHotels certified review
« Good »

I am still surprised to get one drink offer as silver member when i am also with my wife and my kid. While outside of France this Policy doesn't exist, it is petty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRISTAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Jack Couples - 10/12/2018 AccorHotels certified review
« A very comfortable stay, in a good location with secure parking. »

Very pleasant and helpful staff. Welcoming entrance area, bright and modern. Very generous size of room, and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACK C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Dr J. D. Couples - 03/12/2018 AccorHotels certified review
« Cigarette smell »

Nice room but annoying cigarette smell which even persisted with open windows. Only one drink for gold members and again paper cups in room which is scandalous for a 4 star hotel. We should not have to ask for proper cups. Excellent restaurant for quality of food and service also for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe TIRVERT MANAGER

jeandT3504OK Couples - 02/12/2018 TripAdvisor review
« Problems »

Room no 311 was nice and spacious with two double beds but with a heavy cigarette smell. We believe this room will neeed a complete refurbishment to get rid of this smell. We were offered another room after the first night but it was not worth it for another night. So room 311 is to be avoided for non-smokers.Again paper cups in the room which is a disgrace for a 4star hotel. We had to ask for proper cups but you should not have to.. Shower over bath is very slippery. Therestaurant was excellent for both food and service-the best we have had in any Mercure.Only one drink for gold card members although two people in room. Breakfast was also great.

Tony N. Couples - 01/12/2018 AccorHotels certified review
« A delightful stay with an excellent dinner provided by your chef and staff. »

A very comfortable stay. We liked the walk in shower and quiet bedroom even though it overlooked busy roads. We had a great view of La Loire. Your staff were very friendly and helpful and also very attentive. We shall certainly stay with you again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Rachel W. Couples - 26/11/2018 AccorHotels certified review
« Hotel priority should be for guests not public »

First night bad as Mecure put a Jazz night on and full car park of public and full restaurant and bar. After long journey we couldn't even get a drink downstairs as all seats full with public not hotel residents. Never mind not being able to park. Needed to order room service for drinks and food which is not want we expected as tired and hungry. All staff however were very good. If maybe your having an event on then offer a discount for us paying to use hotel services. Room service expensive but we had no option as we needed to eat and drink

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe TIRVERT MANAGER

Ron Couples - 13/11/2018 AccorHotels certified review
« Reliably excellent »

Pleasant easy check in and check out. Room sizes excellent very good size bathrooms with excellent showers.

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