Hotel - Mercure Orléans Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Orléans Centre Hotel

4.0/5 920 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00H00 - 24H00
    • Opening hours : Week-end 00H00 - 24H00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We offer different categories of rooms to suit your needs. Our Standard rooms overlook the Loire or le pont de l'Europe bridge, our Superior Rooms overlook the old town and our Privilege Rooms benefit from a wide range of services.If you are travelling with your family, we also offer spacious rooms with 2 double beds or 1 double bed and a sofa bed that transforms into twin beds.

  • 111 rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,936 reviews

Our guest reviews for Mercure Orléans Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 920 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
R Business - 21/09/2018 AccorHotels certified review
« Rooms more like an Ibis »

Staff friendly and Common parties nice, but rooms Rather simple - more Ibis than Mercure. Given, the hotel is cheap, but by “mislabeling” your hotels you just create frustrated customers.

Mike W. Couples - 18/09/2018 AccorHotels certified review
« A comfortable well situated hotel »

Reception and room excellent. Bar expensive but excellent service. Restaurant limited menu SERVICE VERY POOR. Excellent breakfast

Bruno B. Business - 18/09/2018 AccorHotels certified review

perfect teams, super service, flexible and with the smile :)

pceskew Couples - 18/09/2018 TripAdvisor review
« Perfect Overnight/Stopover Hotel »

Lovely hotel across the road from the Loire River, 10 min walk into town. Approximately 5 mins from the Autoroute. Staff were very friendly & food in the restaurant was very good (evening meal, didn't have breakfast).

Our hotel has responded to the review
Our hotel has responded to the review

Hello we are delighted that your stay went well See you soon at Mercure Oléans Center christophe TIRVERT

Oliver P. Families - 14/09/2018 AccorHotels certified review
« Very good »

No problems at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLIVER P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Couples - 14/09/2018 TripAdvisor review
« Great hotel »

I loved the hotel. Very bright. Nice staff, helped me a lot. Always in a good mood to talk to clients.Nice view to the river. Aired room, well decorated. Cleam, confortableBreakfast very good, fruits, croissants.......

Jb Families - 11/09/2018 AccorHotels certified review
« our weekend stopover in Orleans »

after our holiday we spent a weekend in Orleans , and stayed in our favourite Mercure Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe TIRVERT MANAGER

G H. Couples - 04/09/2018 AccorHotels certified review
« Good Stop »

This was the 6th time staying here. As usual everything was as it should be. Clean room, nice food, very nice and helpful team. Good car park.

Paul Couples - 03/09/2018 AccorHotels certified review

Prima

Madeleine C. Families - 02/09/2018 AccorHotels certified review
« A comfortable overnight stay in a great location »

Very comfortable overnight stay in the hotel. Comfy beds, spacious room. Great reception area. Lovely breakfast. Staff were all very attentive. Overall we were very happy with our choice of hotel.

Z H. Families - 29/08/2018 AccorHotels certified review
« Good »

The hotel is well situated and very well presented and clean. My only problem was being overcharged on fast checkout. I had pre-paid yet when I received the 'on line check in' email, I was surprised to find that 'fast checkout' was also included and so had my card charged again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZOE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Jay L. Families - 26/08/2018 AccorHotels certified review
« Welcoming, clean and friendly with a great vibe. »

Orléans is a beautiful place and to stay so close to the centre was a privilege. The centre of town is a short, romantic walk along the Loire as it glides lazily by. Mercure’s pool wakes you from the drive and gets you hungry to discover all of Orléans gems before returning for a relaxing night-cap.

Anonymous Couples - 26/08/2018 AccorHotels certified review
« Superior Mercure »

Certainly one of the best Mercure's we have stayed in.

John P. Couples - 26/08/2018 AccorHotels certified review
« Comfortable stopover »

Booking a new city and hotel always leaves me apprehensive. I need not have worried as the Mercure in Orleans was excellent. We had a room overlooking the river that was clean and comfortable and the food and drink was excellent. A good breakfast the next morning set us on our way further south, but we will be back to investigate more of Orleans secrets and will certainly stay at the Mercure.

E L. Couples - 24/08/2018 AccorHotels certified review

Helpful staff, comfortable room and space to relax in

Daniel C. Families - 24/08/2018 AccorHotels certified review
« Good »

Easy, friendly

Matt Friends - 19/08/2018 AccorHotels certified review
« Good location and facilities »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTHEW G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Keith A. P. J. Couples - 19/08/2018 AccorHotels certified review
« Disappointing »

Compared with the other Mercure Hotels we have stayed in, this was well below par. Despite having a 'Superior' room, we found none of the usual toiletries in the bathroom. My wife phoned for a shower hat, only to be told that it could be collected from Reception (ie not delivered). Shampoo and body lotion were also absent. We understand that inflation may have affected your hotels, but at the price we felt that there was too much cutting back. We will look for alternative hotels in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe TIRVERT MANAGER

Jbell Families - 19/08/2018 AccorHotels certified review
« Good stopover »

Nice meal, good room, room a bit hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe TIRVERT MANAGER

Jim O. Families - 18/08/2018 AccorHotels certified review
« Excellent »

It was a pleasure, really nicely breaking up a long drive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe TIRVERT MANAGER

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