Hotel - Hotel Grand Mercure São Paulo Ibirapuera
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Grand Mercure Hotel

Hotel Grand Mercure São Paulo Ibirapuera

Rua Sena Madureira 1355 Bloco 1  IBIRAPUERA  SAO PAULO - SP 
04021051  SÃO PAULO
BRAZIL

1,312 reviews
TripAdvisor Rating Based on 1,312 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Hairdressing salon
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor tennis court

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegant rooms offering cutting-edge technology to make your stay even more enjoyable. Stay connected with our broadband/Wi-Fi solutions and intelligent voicemail and fax software.

  • 215 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Phone with 2 handsets in room
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone in bathroom
    • Crib on request
    • Telephone
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,435 reviews

Our guest reviews for Hotel Grand Mercure São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,312 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 15/07/2017
« pleasant and comfortable »

Good assistance by the personnel. For my greater satisfaction a warmed swimming pool and a sauna bath would be great.

AccorHotels certified review
Jason M. Business - 15/07/2017
« Excellent service and very friendly atmosphere »

Hotel facilities were very good. Excellent breakfast. Room was large and comfortable. Bed was excellent. Bathroom was a little tired and would appreciate and update. Sports and leisure facilities wonderful. Gym well equipped. On site restaurant very good food.

AccorHotels certified review
Dee Business - 13/07/2017
« Beautiful external areas, but not the rooms »

The hotel is beautiful and well kept. The food at breakfast and lunch is very good, however, I wasn't lucky with the room I was assigned. The room was dark, dirty, and had very poor décor.

AccorHotels certified review
Celso C. Business - 11/07/2017
« Like visiting old friends. »

Although brief it was satisfying and there were no glitches of any kind.

AccorHotels certified review
Adilson C. Couples - 03/07/2017
« Good weekend in São Paulo »

The hotel is very good, great service, good breakfast and a fantastic bed. Two bad things: the tube is tiny on a big bathroom (it makes no sense) and the hotel is on a Bermuda Triangle for GPS and services like Uber and Cabify have a hard time to reach there to pick up its clients.

AccorHotels certified review
Anonymous Couples - 27/06/2017
« Great service and infrastructure »

Very satisfying stay. The wedding special services were great. Decoration was wonderful, and the fruits with chocolate and champagne a nice touch. The only not so satisfying detail was the breakfast (room service). It has great patesserie, and everything was really good, but we feel that some options were lacking: fruits, scrambled eggs or some other warm option. Another limitation was that the pool is not climatized. Anyways, overall, the hotel contributed to make that night really special.

AccorHotels certified review
Luis Business - 22/06/2017
« Good cost vs benefit »

Nice accommodations with a tennis court and gym that match my needs perfectly. Restaurant also offer good dishes and a cafeteria to grab something quicker if you will. Can improve the access as it's neded to go around a few blocks to access the main entrance.

AccorHotels certified review
Rodrigo Families - 18/06/2017
« Good Place for stay »

Good experience, good place...

AccorHotels certified review
Anonymous Couples - 15/06/2017
« Very good experience »

Great from start to finish. Staff all excellent, room spotless, large, well appointed, much better than expected.

AccorHotels certified review
Scott Business - 14/06/2017
« Great hotel with excellent food and service in a safe good neighborhood »

My wife and 12 month old child felt well cared for as I spent 1 week doing some intense medical training with Dr Cicero Coimbra nearby within walking distance. The restaurants and food available at the hotel is excellent and the service provided is excellent. The neighborhood within walking distance offers excellent restaurants which are loved by local Brazilians. Within walking distance is one of the best pasta houses in all of Brazil with a chef trained in Italy. It is very safe to walk to the park nearby and very close to nearby museums and other attractive sites.

AccorHotels certified review
Sofia L. D. W. Business - 13/06/2017
« Everything perfect. »

The room was perfect. Great variety at breakfast.

AccorHotels certified review
Jg Business - 10/06/2017
« Short stay »

Short, one night stay. No problems, hotel was nice as usual.

AccorHotels certified review
Mena L. Business - 10/06/2017
« Very good »

This was my first stay in Sao Paulo, and i was very happy with all aspects of the hotel. Breakfast was very good and the reception staff very helpful. The only thing that i would ask is that face washers are provided in the bathroom as part of the towels.

AccorHotels certified review
Graeme H. Business - 08/06/2017
« was a great stay, trouble free »

Hotel was friendly, comfortable and overall a good experience

AccorHotels certified review
André S. Business - 29/05/2017
« Nice hotel »

I enjoyed staying at the Grand Mercure given the comfort and quite convenient location.

AccorHotels certified review
Shane K. Solo - 28/05/2017

Pleasant stay. Few things that could have improved my stay would have been the quality of the bath towels were quite thin and rough, would have preferred fluffier and soft... The water puddles in the shower and the smell in the hallways smell like a farm full of horses and cows... Need something to neutralize the odors in the corridors. The television stations were all catered to Portuguese language and very few channels for American visitors. The iron was pretty old and missing pieces therefore the water in the iron would leak on my clothing while I was ironing. My arrival was at 8:00am and the hotel stated my room was available and ready for checking however, they were required to charge me 1/2 the current daily rate if I wanted to check in before 2pm. That's simply crazy! At the end of the day, it wouldn't have cost them anything but excellent customer service, care and concern for their guest to let me into my room as soon as possible... Thank you!

AccorHotels certified review
Anonymous Business - 18/05/2017

Nice experience but the room was a bit dated

TripAdvisor certified review
Family - 16/05/2017
« One night without breakfast! »

Everything perfect apart from the huge breakfast that is offered in this hotel but not included. Staff were very nice and everything else, the only thing that don't make sense is not to offer that service included

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniella C, We appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have two types of room rate. One with breakfast include and another one with no breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Solo - 12/05/2017
« Comfortable »

All the service was excellent, the only comment is that I heard a lot of noise from the adjoining room. My stay was for work, hoping to have quiet and rest and there was a lot of noise from the adjoining room. Everything else was excellent

AccorHotels certified review
Arthur A. T. Couples - 09/05/2017
« Perfect stay! »

Extremely friendly staff! Very comfortable room, with great view of Ibirapuera's park. Breakfast with perfect service. Everything you can expect from a 5-star hotel class!!!

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