Hotel - Mercure Paris CDG Airport & Convention hotel
Mercure Hotel Mercure Hotel

Mercure Paris CDG Airport & Convention hotel

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3.5/5 852 reviews
All hotels in Roissy cdg cedex
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • PARIS ROISSY CDG
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 18 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
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Hotel location

Our rooms

Our large rooms and suites are fitted with high-quality facilities, triple-glazed soundproofing, WIFI, individual air conditioning and superior quality bedding, all to ensure your utmost comfort.

  • 345 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 13 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Telephone
    • High speed transmission line
    • Nespresso experience offered
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,750 reviews

Our guest reviews for Mercure Paris CDG Airport & Convention hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 852 reviews
AccorHotels certified review
T.p. Business - 07/02/2018
« good customer service and premises but below standard offering at the bar, charged at high price »

Staff was welcoming, supportive and helpful. rooms are spacy and beautiful, as you would expect from 4 star. However bar offering(not staff) is below standard. I already made a remark while staying for almost a week during SIMA fair 2017, but was disappointed when noticing nothing was improved. you have an international crowd staying at your hotel, many are British, but for instance you can only get a choice of 2 basic gin for a price of a bottle in local supermarket (15Eur). Hopefully situation will improve before Intermat, a major Construction fair visited by many international customers. I have a problem inviting customers at the bar if the offer is average but you're charged high price.

AccorHotels certified review
Nathalie G. Solo - 05/02/2018
« Can't have it all. »

Stayed for one night. The room was a bit of a disappointment. Little. Maybe because I had spent the previous week in 4-5 stars hotels. Nothing provided. No hairdryer... etc. The basic: a little soap, body wash ? or shampoo ? on the wall of the shower ( which I couldn't find the way to make it come out ) and one bottle of water free in the fridge. This felt like a backpacker to me, with the price of a hotel room $. But on the other hand, free shuttle service to the Mall and the airport and the Breakfast was heavenly. I guess, you can't have it all.

AccorHotels certified review
Muhammad U. Business - 04/02/2018
« Location is far from town »

Satisfied

AccorHotels certified review
Dr.kamal A. Z. Families - 02/02/2018
« a 4star hotel with a 5 star service »

excellent ,warm care from the door to the door

AccorHotels certified review
Slim Business - 30/01/2018
« Good service overall »

Enjoyable

AccorHotels certified review
Noriko I. Business - 29/01/2018
« good for facilities, need to improve behaivor of front desk. »

same as the above.

AccorHotels certified review
Walter Business - 29/01/2018

nice hotel but poor staff experience for invoicing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur Walter, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine ESCURAT Directrice Générale 00 33 1 49 19 29 13

AccorHotels certified review
Anonymous Couples - 29/01/2018
« Good overnight stop »

It was confusing to find hotel using airport shuttle as the 2 Mercure hotels are not cleary distinguished on the shuttle itineraries. Once we managed to get to the hotel the room was clean and quiet and the breakfast offered a good choice.

AccorHotels certified review
Ats71 Business - 28/01/2018
« Disappointed - not as good as previously. »

I was looking forward to my stay after a great visit last year. Unfortunately this visit was not on the same par - from arrival (problems with shuttle and attitude at reception), room facilities (lack of drink options, no vanity area, TV channels not working), dinner in the restaurant (slow service, poor food) etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame Emery, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will share your comments with our whole team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future in this case do not hesitate to contact me. Best regards. Karine ESCURAT Directrice Générale 00 33 1 49 19 29 13

AccorHotels certified review
Anonymous Business - 28/01/2018

The shuttle driver did not stop when I signed him in at the airport. I had to wait another 20minutes to jump in the next shuttle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur Briere, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. . Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Karine ESCURAT Directrice Générale 00 33 1 49 19 29 13

AccorHotels certified review
Anonymous Families - 27/01/2018
« Poor »

We booked as it was close to the airport n that you advised me there was a free shuttle to our terminal We were dropped on the other side of the airport 7 suit cases He drove passed our terminal n said couldn’t stop as the hotel would think he was having coffees He also said he had to pick up other passengers .... he drove off without any other passengers poor poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame Magali, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comment with the person in charge of shuttle's department. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Karine ESCURAT Directrice Générale 00 33 1 49 19 29 13

AccorHotels certified review
Antonia Z. Families - 22/01/2018
« Extremely satisfied. »

Room very confortable. Employees at reception very cordial.

AccorHotels certified review
Katri M. Business - 22/01/2018
« The room was nice but my stay was very short »

The room was nice. I had to leave really early so it would be good to have a possibility to some early breakfast e.g. just coffee and bread. I liked the shuttle possibility very much. The check-in was very slow.

AccorHotels certified review
Notagain Business - 19/01/2018

My first time in this hotel - some staff was courteous, some were borderline rude, room was below my Mercure experience expectation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame Piekham-Hsieh, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will share your comments with our whole team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine ESCURAT Directrice Générale 00 33 1 49 19 29 13

AccorHotels certified review
Francisco J. L. Business - 18/01/2018
« SATISFACTORIA »

SATISFACTORIA

AccorHotels certified review
Yeilan S. Friends - 17/01/2018

Confortable

AccorHotels certified review
J. Families - 16/01/2018
« Up to expectations. »

Very good, we especially appreciated efforts made to get 2 nearby rooms, which was important for us with 3 young kids.

AccorHotels certified review
Elizabeth M. Families - 15/01/2018
« Relaxing »

We had a taste of France despite not being able to travel away from the airport. Felt very well looked after, comfortable rooms and no disapproving looks towards our noisy boys!! Thank you!

AccorHotels certified review
Marv Business - 14/01/2018
« Pleasant stay »

Hood hotel, outrageous bar prices though.

AccorHotels certified review
I. Couples - 12/01/2018
« Excellent. »

Excellent

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