Hotel Mercure Paris CDG Airport & Convention 4 stars

TripAdvisor rating 3.5/5 1,095 reviews
Hotel Mercure Paris CDG Airport & Convention
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Hotel extras

  • Right in the heart of the airport

  • Stunning views of the runways

  • Lounge bar with entertainment

  • Heated indoor pool and fitness room

  • Free shuttle between the Paris Nord Villepinte center and Le Bourget during major exhibitions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Gift shop/newspaper shop
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Solarium
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Congresses/conventions
  • Self service business centre

Hotel location

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest
Route de la Commune
Cedex
95713
roissy cdg cedex
france

Tel: +33149192929

Fax: (+33)1/49192900

Contact email

Check-in from 14h00

Check out up to 12h00

  • MERCURE PARIS CDG AIRPORT :   CDG VAL PARK PR

  • RER B :   RER B CDG AIRPORT 1

  • By plane

    PARIS ORLY At 40km / 24.85 miles

  • By plane

    PARIS ROISSY CDG At 0km / 0 miles

  • By train

    ROISSY At 0.5km / 0.31 miles

GPS :49.00759, 2.54931

Our accommodations

Our large rooms and suites are fitted with high-quality facilities, triple-glazed soundproofing, WIFI, individual air conditioning and superior quality bedding, all to ensure your utmost comfort.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Privilege Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Superior Room with twin beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Family Superior Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 52
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Family Suite with 2 double beds and 1 double sofa bed

  • Max. number of persons: 7
  • Area: From 74
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Our restaurants and bars

L'ESCALE

Type of cuisine: International

L'Escale restaurant offers authentic produce cooked with passion by our Chef and team. The menu and daily specials change with the seasons to guarantee you fresh ingredients that will satisfy all your cravings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

B. LOUNGE

Photo non contractuelle / Strictly non binding

Our lounge bar is perfect for working, chatting or taking a relaxing or recreational break. Take advantage of our books, games and pool table, as well as regular entertainment. Open from 7am to 1am.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 210

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Hotel Mercure Paris CDG Airport & Convention

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

5,399 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,095 reviews

Challenging

Customer review rating 4.0/5

The F. Families - 15/08/2019 AccorHotels review

Booked room online, When check in agent couldn't check and confirm my payment when the money went out already of my account. The buffet was extremely expensive, particularly for the kids, who hate barely nothing. We used the pool, a group of young adult played music jumped in and out of the pool without any consideration. When checked out, same story the agent couldn't see my payment and wouldn't let me leave. Your website also mention you have a shuttle, but you don't we had to walk 800 meters, with 6 luggage and 2 childrens. This was not a pleasant stay.

Great Customer Service

Customer review rating 4.0/5

E G. Business - 14/08/2019 AccorHotels review

Everyone was friendly and helpful.

Mr

Customer review rating 4.0/5

Timothy A. Families - 13/08/2019 AccorHotels review

Excellent

Did not get early check in that was paid for and was not refunded

Customer review rating 4.0/5

Adriana Friends - 12/08/2019 AccorHotels review

I arrived at 9 to find out my suite still wasn't ready despite paying for early check in. They tried to put us in a smaller room with a double bed and a pull out couch. I said we needed a room with two actual beds and they said it couldn't be done. I waited an hour to be told it definitely would be ready, then we had to wait until 12 for the person to check out. I was told I would be refunded the fee I paid for early check in but I was not.

Hotel was excelent for its location close to CDG, as I had an early international flight.

Customer review rating 4.0/5

David M. Business - 10/08/2019 AccorHotels review

Very conveniently located. Room was clean & very comfortable. Restaurant & bar area were very good. Short walk to shuttle to CDG. Hotel was excellent for my needs.

Relaxing and comfortable i loved

Customer review rating 4.0/5

D. S. Friends - 08/08/2019 AccorHotels review

I really enjoyed my room and the gifts left in the room.

very pour....

Customer review rating 4.0/5

Fernando C. Couples - 03/08/2019 AccorHotels review

I booked the hotel through Qantas airlines. and I tried to get all the questions answered by email with your staff. But when I arrived to check in things were very different. To have another person in my room, in my email's I only had to pay 2.50 euros (approximately) and I ended up paying 25.50 euros (approximately) . Even after you leave me in the counter and go ask someone... I have got 20 euros refund at the check out but even that was not the value I was told by email The parking lot is very small and one time I had to park on the grass because there were no places available and far away from the front door. Fortunately it wasn't raining, and paying 25 euros for these conditions I think it was too much.... The room service was ok

great stay

Customer review rating 4.0/5

Arnaud Families - 01/08/2019 AccorHotels review

I just regret the location of the hotel. I was traveling with a small kid and a lot of luggages. Getting from terminal 2 to the hotel with the CDGVAL was a very bad experience.

rooms not ventilated naturally

Customer review rating 4.0/5

George Couples - 27/07/2019 AccorHotels review

I can't understand how it is possible to offer rooms that windows cannot be opened at all and still not warn the clients before. Whoever has some mild respiratory problems, stir clear of this hotel, you will suffocate in your room. This is not a 4* property, it is an abandonned tired hotel that is positionned between Ibis Budget and Ibis Styles.

Ok chain hotel

Customer review rating 4.0/5

A Couples - 25/07/2019 AccorHotels review

Stay was ok. Hotel is now a little tired. Room average. Staff were excellent. Bar and food services limited and expensive.

Bad service

Customer review rating 4.0/5

Zack Families - 25/07/2019 AccorHotels review

The room is quite good but customer service is terrible.

Dear Monsieur L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will share your comments with our whole team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Eric BOUF Directeur Général 00 33 1 49 19 29 13

Average

Customer review rating 4.0/5

Vincent A. Families - 25/07/2019 AccorHotels review

Just about all right

Dear Monsieur A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Eric BOUF Directeur Général 00 33 1 49 19 29 13

Good location between 2 flights

Customer review rating 4.0/5

Yannick A. Solo - 24/07/2019 AccorHotels review

Good location ( 1 stop from Terminal 1) . Very well soundproof room over looking the runway. Very clean. Great restaurant.

Mr Dean S.

Customer review rating 4.0/5

Mr D. S. Business - 24/07/2019 AccorHotels review

Hotel was OK, thought it was a little overpriced for what it was, though was travelling on business so location was fairly convenient for the airport, though still required a walk / train journey to & from the hotel. Limited meal choice but friendly staff in the bar on the evening, check out was a pain, que of people waiting to check out, very slow process (while car was waiting outside). Not a terrible hotel but a little above average I'd stay at best , don't think I'll use this hotel again.

Dear Mosnsieur S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will share your commets with our whole team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric BOUF Directeur Général 00 33 1 49 19 29 13

Raw chicken club sandwich!

Customer review rating 4.0/5

Anthony M. Solo - 23/07/2019 AccorHotels review

One of the worst hotels I have stayed in. Raw food, terrible service and the attitude of some of the staff was unacceptable.

Comfortable, clean and efficient

Customer review rating 4.0/5

Christine H. Business - 23/07/2019 AccorHotels review

Overall a comfortable stay. Room service was very efficient. The rooms are nice and (along with the bathroom) was clean. Selection of TV channels is excellent - in my case great to have BBC 1 and BBC 2. Could improve the check-in - checked in on line but (maybe due to receptionist inexperience) was "forced" to check-in again on arrival: additional "reserve" was taken. This was corrected at check-out - but if on-line method is used then arrival could be more sleek.

Good value all around - Room Comfortable and slept well. Dinner and breakfast good. Extremely convenient. Enjoyed pool.

Customer review rating 4.0/5

Peter Solo - 18/07/2019 AccorHotels review

Room Comfortable although light on amenities, slept well. Food good although a bit expensive for a buffet. Extremely convenient liked Tram. Enjoyed pool.

Convenient before flight out of CDG

Customer review rating 4.0/5

Joanna Families - 18/07/2019 AccorHotels review

Comfortable hotel with convenient access to the airport. Hotel restaurant was overpriced for the quality of food and service that travellers are expecting.

Customer review rating 4.0/5

Anonymous Families - 17/07/2019 AccorHotels review

We appreciated the air conditioning, comfortable bed, gym and pool, and excellent breakfast buffet. Proximity to the airport was great.

Customer review rating 4.0/5

Rodneyy Couples - 16/07/2019 AccorHotels review

Good location to airport. Tom was very comfortable. Very friendly staff.

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