Hotel - Mercure Paris CDG Airport & Convention hotel
Mercure Hotel Mercure Hotel

Mercure Paris CDG Airport & Convention hotel

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4.0/5 803 reviews
All hotels in Roissy cdg cedex
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • PARIS ROISSY CDG
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 18 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
See all services

Hotel location

Our rooms

Our large rooms and suites are fitted with high-quality facilities, triple-glazed soundproofing, WIFI, individual air conditioning and superior quality bedding, all to ensure your utmost comfort.

  • 345 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 13 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Telephone
    • High speed transmission line
    • Nespresso experience offered
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,435 reviews

Our guest reviews for Mercure Paris CDG Airport & Convention hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 803 reviews
TripAdvisor review
Business - 14/11/2017
« Fits the bill »

Very convenient for the airport with good shuttle service; the room was very big - I think it was a superior with king-size bed. Good buffet dinner in the restaurant; staff very friendly. Didn't have time for the fitness.

AccorHotels certified review
Howard B. Business - 12/11/2017
« Service »

The service at the restaurant was terrible I ordered lamb chops and waited half an hour to served the dish was raw . Terrible service

AccorHotels certified review
Etass Business - 12/11/2017
« Staff unable to help and provide consistent answers »

Hotel room is good. Breakfast and bar are good too. But any question asked to the staff looked just way to complex : people always has to "ask their colleague.." for questions like : "can I leave my car here for a gew days?", "how can I get back from the airport terminal to the hotel to pick up my car?" There is a van to pick up clients at the terminal. I had to call 4 times and wait 45 minutes to have someone picking me at the terminal (which is 5 minute drive from the hotel). Reception was accusing the driver who was accusing the reception... So very bad experience...

AccorHotels certified review
Ahmad Couples - 12/11/2017

It was great where the most attractive thing is the airport shuttle service.

AccorHotels certified review
Ken Solo - 10/11/2017
« Good Overnight Hotel close to CDG Airport »

Somewhat difficult to access with construction in the area, but the front desk service was excellent and the room comfortable. I was disappointed that the restaurant didn't open until 7:00 as I was hungry after a day's travel. The bar food was a heated up club sandwich that was still a little soggy. I asked for a wake-up call but never got it. Shuttle service was excellent.

TripAdvisor review
Family - 08/11/2017
« Family trip to Paris »

Last minute trip to Paris, so went by car hence decision to stay at the airport. The hotel was very clean and well-equipped. The staff were pleasant and helpful. For example, our room safe was broken, so they sent someone to fix it straight away. The airport was easily accessible by shuttle bus from the hotel or the shuttle train-a short walk away. One of the doormen at the hotel drove us to the shuttle train to show us where it was, as we had just missed shuttle bus. RER train to Paris very easy. The food was good, but rather expensive as we're the drinks. Bar area was equipped with pool table and selection of board games, so kept kids entertained. The pool was great although much smaller than it appeared in the pictures. Secure parking on site, but expensive at €25 per day.

AccorHotels certified review
P. Business - 06/11/2017
« Fire alarm without any communication/explanation »

I booked this hotel to have a decent night just before a long trip to the US. What a disappointment when the Fire alarm woke me up at 5:00AM!!! The worst is that I had no comment/explanation during the check out...

AccorHotels certified review
Anonymous Solo - 05/11/2017
« Fine. »

Unfortunately, the gym was pathetic. The pool was fine.

AccorHotels certified review
Anonymous Couples - 04/11/2017
« clean rooms, friendly staff »

Everything was fine. I believe we were in a handicap accessible room and was not aware of that at the time of check in. Perhaps all bathrooms are like that at this facility. If it was a handicapped accessible room and we had not requested one it would have been good to be told that at the time of check in. The gentleman who drove us to the airport was a bit cranky when we told him we had to go to terminal 1. He assumed terminal 2 and we did not tell him. Perhaps he should ask the guests prior to assuming he knows the airline, etc.

AccorHotels certified review
Anonymous Solo - 02/11/2017
« Pleasant »

Staff very pleasant everywhere, reception, bar, cleaning staff. Room clean and confortable Only issue with shower temperature, it keeps going from boiling to cold even though I did not touch the temperature

AccorHotels certified review
Hilaryf Solo - 01/11/2017
« Reception staff let down the entire hotel »

I have stayed at this hotel twice now, and my poor experience with the reception staff was the same both times. They were far from welcoming and I was made to feel uncomfortable both times. On my second visit, the staff member I was talking to disappeared into the back office without a word and did not come back! And the staff member I subsequently dealt with was very offhand and could not supply me with basic information about breakfast etc. In fact my first experience was even worse, where I was berated by two staff members for arriving ten minutes early for a booked early check in, then was kept waiting in the lobby for more than an hour, until I finally appealed to another staff member who found an available room in ten minutes. The whole attitude was arrogant and completely unacceptable. In a hotel of this standard, I certainly did not expect this and it was extremely unprofessional. Staff in the restaurant and those driving the hotel shuttle were the opposite, friendly, welcoming and helpful. The room was comfortable and quiet.

AccorHotels certified review
Micael H. Business - 01/11/2017
« Working with sales »

An ok stay. Although I have two remarks. The first one is that it would be really good if the gym can open before 07:00. Just 06:30 would make a huge difference. The second one is that, again I did not receive my Le Club bonus points for the night. Despite the fact that I showed my card. This creates a very bad feeling for the entire chain, since the loyalty cards become more or less useless. If you have time to try to fix the points for my stay, then my card number is: 30… 73 09 466. How should I answer the question below next time regarding "Le club membership", since I am a member, but never get points for it? Best regards: Micael

AccorHotels certified review
Tristan Families - 31/10/2017
« Satisfaction »

na

AccorHotels certified review
Mary Business - 30/10/2017
« Highly Recommended »

Great Location - Great Price - Great Room - Great Food

AccorHotels certified review
Reungvit N. Solo - 27/10/2017
« Conveniently located but problem with shuttle to airport »

Service was satisfactory. The room was comfortable. The location was great. The problems were some delay during check out and the shuttle service to the airport terminal. After I checked out, where I specifically asked if there was a shuttle to send me to Terminal 1, I was advised to take the shuttle along with other guests. Instead of going to Terminal 1, which was only 3 minutes away, the driver took us through the traffic to the train station next to Terminal 2. He then told us to take the tram to T1. I and others had to drag all our suitcases on to the tram and travelled back to T1, the whole time of which took 30 minutes instead. If the hotel doesn't provide the service directly to the terminal, it could also take us to the parking lot next to the hotel, and we could have taken the train from there, which would take less than 10 minutes.

AccorHotels certified review
Gulshan R. Business - 25/10/2017
« Overcharged did not match the price on the internet. »

It was not good. overcharged. Why you do not match the price for your hotel as on the internet. My accorhotels membership was not inserted in my booking. Shame on you.

AccorHotels certified review
Paul Couples - 25/10/2017
« Very comfortable »

Easy check-in and very comfortable.

AccorHotels certified review
Anonymous Business - 22/10/2017
« Génial »

Amazing !

AccorHotels certified review
Pgd Solo - 21/10/2017
« EXCELLENT CHOICE! »

The hotel was convenient to CDG, and very comfortable. the staff (except for one sour shuttle driver) was friendly, and helpful. And the restaurant was very good - and surprisingly affordable.

AccorHotels certified review
Anonymous Couples - 20/10/2017
« Will not stay here again »

Our stay was very unpleasant. There was not a room available when we arrived at 1540. We were told a room may not be available until 2000. We had just traveled all day, and we wanted a room to rest. Instead, we sat in the lobby with obnoxiously loud music playing and watched as other people were checked in. And we waited and waited. Until 1830! Three ridiculous hours later. We will not be returning to this hotel ever.

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