Hotel - Mercure Paris CDG Airport & Convention hotel
Mercure Hotel Mercure Hotel

Mercure Paris CDG Airport & Convention hotel

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4.0/5 822 reviews
All hotels in Roissy cdg cedex
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • PARIS ROISSY CDG
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 18 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
See all services

Hotel location

Our rooms

Our large rooms and suites are fitted with high-quality facilities, triple-glazed soundproofing, WIFI, individual air conditioning and superior quality bedding, all to ensure your utmost comfort.

  • 345 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 13 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Telephone
    • High speed transmission line
    • Nespresso experience offered
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,549 reviews

Our guest reviews for Mercure Paris CDG Airport & Convention hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 822 reviews
AccorHotels certified review
P. Couples - 11/12/2017
« PASSAGE REUSSI »

PREMIERE EXPERIENCE= REUSSIE

AccorHotels certified review
Anonymous Friends - 05/12/2017

It was very nice. The staff were helpful and friendly.

AccorHotels certified review
Lottie Business - 04/12/2017
« VERY expensive bar, »

OK, shuttle was convenient but limited menu and bar was incredibly expensive.

AccorHotels certified review
Anonymous Families - 04/12/2017
« It met my expectations. »

We had no difficulties whatsoever.

AccorHotels certified review
Kris Business - 02/12/2017
« Convenience close to the airport »

Good business hotel, with great facilities, good size rooms and quality of food. The WiFi speed could be better.

AccorHotels certified review
Pekka V. Business - 01/12/2017
« Rooms, corridors and lobby OK, breakfast restaurant sub-dimensioned »

Room is important and this was quite OK. Location of your hotel OK close to CDG. Breakfast was barely acceptable as the room was fully booked when I went in; I got a seat but after me people were standing and waiting. There was a queue for everything

AccorHotels certified review
Olivier C. Business - 01/12/2017
« It could have been perfect if... »

If my room had been, as requested twice in the reservation process, with a view on the airport taxiways... If I had received an invoice as promised when I checked in...

AccorHotels certified review
Madame Solo - 29/11/2017
« Not particularly impressed »

At check-in, I was asked if I wanted to purchase the breakfast option. I said that I thought it was included in my prepaid room, but was told that it was not included. I declined the breakfast, but on check-out, I was told my breakfast had been included in my prepayment. I was refunded the money, but frankly disappointed at the mistake. I was disappointed, too, in not being able to purchase food at the tiny 'store' inside the hotel. The staff did not have change for my bill, so I only purchased some crisps for which I had the coins. Room was fine--clean and the TV selections were good. I did have trouble with the soap dispenser, which I had to take apart in order to get the soap out. The shower system itself was excellent. I liked the shower, and it had a hand spray if necessary. Number of towels was great. Dinner was excellent. I am vegetarian and because there were few options for me on the menu, the manager of the restaurant offered to add vegetables to a pasta dish for me. The dinner was excellent and the manager should be commended because my meal would have been limited without his willingness to be flexible. Frankly, I was surprised at the few vegetarian options at the hotel. Overall, I was not impressed with Mercure, and I have enjoyed hotel stays with your chain in the past.

AccorHotels certified review
Anonymous Families - 27/11/2017
« Ok, nice room. »

Room was nice and clean. We were allowed to keep luggage at reception. When arrived told that early check in would be 30euros, not great first discussion. On leaving breakfast was added on our bill despite not having eaten at restaraunt. This took time to sort out at check out.

AccorHotels certified review
Mr X. Solo - 27/11/2017
« Great night »

It was a great service, clean, spacious. Nice sport abilities - although very small gym - with a nice pool. Great restaurant. Very convenient when you need to get a flight the day after. Thank you!

AccorHotels certified review
M. Families - 26/11/2017
« hotel »

the hotel and the restaurant were as expected

AccorHotels certified review
Anonymous Business - 25/11/2017
« satisfied overall »

More frequency of shuttle bus is expected.

AccorHotels certified review
Silke Business - 23/11/2017
« Good hotel »

Friendly staff at check in. Nice rooms, sufficient breakfast, pool little bit too cold.

AccorHotels certified review
Melissa H. Business - 22/11/2017
« Great room but desk staff billed me twice after I was assured that my online booking and payment had been identified. »

The room was great, however the headaches with billing are a disincentive to stay again. I booked and paid online. When I checked in the desk staff told me that they could not find my payment and needed a card to guarantee the room but that they would not charge the card. When I checked out in the morning I inquired with the front desk and they told me that my online payment was okay and I was all set. However, now that I am home I see a pending charge on my card for MERCURE CDG 95 $203.74 that should not be there. I paid online! I called the customer service number for the U.S. and they could do nothing but give me an email. I emailed the address and they state that they are the wrong location at CDG, I have asked them to forward the message to the correct location and have heard nothing back. This is aggravating and time consuming. If this cannot be sorted out soon I will need to contest the charge on my card which is even more time spend dealing with the disconnect between online booking and the desk staff in your hotel.

AccorHotels certified review
Anonymous Business - 21/11/2017
« Not satisfy »

Nice hotel but unfriendly staff except the restaurant. Bad location when you have to carry 25 kgs luggage in 6 degree at 8 pm walking from CDGVAL

AccorHotels certified review
Aydee Solo - 20/11/2017
« great transit hotel for flying out of CDG »

Everything went very smoothly. Staff very professional and effective, quiet night, comfy bed. Good selection of evening menu and morning breakfast buffet. management was very helpful in an emergency situation where i had to re schedule my stay due to a serious illness in my family.

AccorHotels certified review
N F. Business - 20/11/2017
« Nice room but variable food »

The check in process was good, the room was comfortable however the food in the restaurant was variable. The starter I had was delicious however the main course of the hotel signature club sandwich was the worst I have ever had. To charge EUR15 for a ham and cheese salad sandwich is, in my opinion, scandalous.

AccorHotels certified review
Richard T. Couples - 19/11/2017
« You charged me for two days that I did not stay there. That does not make for a good experience. I only stayed for one night which I paid for. »

It was great until you billed me for two extra days.

TripAdvisor review
robertbV8519DZ Couples - 17/11/2017
« Paris Weekend Break »

The hotel was of a fine standard with some excellent staff most especially the bar &restaurant staff. There friendliness and efficiency was notable if not for the extraordinary prices of both food and drink. Room exceptional with only downside one unhelpful member of the hotel receptionist staff. Most unwelcome aspect of the stay was bring charged for breakfast when the room was booked and prepaid without.Bit cheeky adding in breakfast to the bill and relying upon the patrons to notice and then hesitant to issue written confirmation of same!

Our hotel has responded to the review
Our hotel has responded to the review

Dear robertbV8519DZ Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will share your comments with our front desk manager too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Karine ESCURAT General manager

AccorHotels certified review
Reinhard K. Business - 16/11/2017
« I was not informed that no bonus points have been granted. »

Took very long time at the check in. Other service was fine. In the room the van always blowed. Try to shut down, but always started again.

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