Hotel - Hotel Mercure Paris CDG Airport & Convention
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Mercure Hotel

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest  Route de la Commune  Cedex 
95713  ROISSY CHARLES DE GAULLE
FRANCE

717 reviews
TripAdvisor Rating Based on 717 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • PARIS ROISSY CDG
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Solarium

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 18 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
See all services

Hotel location

Our rooms

Our large rooms and suites are fitted with high-quality facilities, triple-glazed soundproofing, WIFI, individual air conditioning and superior quality bedding, all to ensure your utmost comfort.

  • 345 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 13 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Telephone
    • High speed transmission line
    • Nespresso experience offered
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,846 reviews

Our guest reviews for Hotel Mercure Paris CDG Airport & Convention

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 717 reviews
AccorHotels certified review
Jasmine Friends - 15/07/2017
« Recommanded to visit Parc Astérix »

Efficient and friendly check-in, clean room with all you need (comfy bed, free coffee/tea/water, good shower, big tv, good WiFi), at breakfast everything you need for a good start of the day. We had a nice dinner at the restaurant (compliments to the friendly staff) and a drink in the bar. The teenage boys liked the pool! It's a 13 minutes drive to the Parc Astérix, we would book this hotel again to visit the park. Minus: 25€ to use the parking for about 20 hours is way too much!!

AccorHotels certified review
Jack Couples - 14/07/2017
« Nice, clean and quiet room near the airport. »

We had to wait about 20 min. for the airport transport to the hotel. Hotel check in was fast and effective.

AccorHotels certified review
Anonymous Business - 14/07/2017
« Mix of good and bad »

There was a problem with the air conditioning (my guess) that caused water to drip out of the ceiling by the door. I was awoken at 3am by pretty loud dripping sound because the rug had become saturated by then. I stuck a towel in the ceiling and put another on the ground, which kept it quiet until just before having to get up. Given I had traveled over from the states the night before and went straight to work all that day in France (on about 3-4 hours sleep), I wasn't very happy to be awoken in the middle of the night. On the positive side the buffet breakfast was outstanding, just delicious. Also the young woman at the front desk who helped check me out and provided some answers to questions was very informative, and delightful. She was a pleasure. The man who greeted me at the buffet was also very friendly and nice.

AccorHotels certified review
Anonymous Business - 14/07/2017
« I feel welcome at your hotel »

- Friendly Hotel Team - Very good service and support - Good location

AccorHotels certified review
Anonymous Solo - 14/07/2017
« Satisfying »

Very comfortable and spotless room. Super comfy bed and beddings. I would have appreciated slippers and a shower cap. Plus, the shower gel dispenser was broken. No shuttle at my arrival (reached your property by foot).

TripAdvisor certified review
Business - 14/07/2017
« Okay hotel, poorly-run restaurant »

This is pretty much like every other Mercure hotel with a couple of exceptions. There was no hair dryer in the room. Weird; I've never been in another hotel room without a dryer, and I needed one. Second, the restaurant service was horrible. The young man waiting on me got my order all wrong- wrong wine, wrong side, and I had to have another waiter fix the wine order, because he disappeared. The next morning when everyone is scrambling to get breakfast before a flight, there wasn't enough silverware, tables were dirty, and it was not smoothly running. Room was fine, though the grout in the bathroom could use some bleach.

AccorHotels certified review
Iris T. Business - 13/07/2017
« Poor service and Poor quality »

Service : 15 min checkin, no information about the hotel although it was the first time I stayed there Not information about how to reach airport or station although I asked I called the reception to order room service because the restaurant did not answer, they told me that the restaurant would call me back immediately. I have waited 20 minutes until I decided to call back the restaurant my self. Quality : Room is not in a good condition I could hear the person in the room next door The room was not smelling fresh Quality of the food: I ordered pasta bolognaise. This was really extremely low quality. Sauce was tasting like from the thin, no taste and not fresh. Pasta were not even salted and not well cooked. Lot of water remaining in the plate. I normaly do not leave feedback like this but this was the first and last time i am staying in this hotel. I usually go the the Novotel and the Pullman were the quality and service are really excellent.

AccorHotels certified review
Roby C. Families - 13/07/2017
« Excelent treatment at a personal level, very bad Internet, it was heavy problem for me. »

In general, satisfied, the only problem is the Internet.

AccorHotels certified review
Bronchart Business - 12/07/2017
« Convenientr »

Arrived at CDG airport, first navette does not stop (it was empty) -> wait 20 minutes for the second (total time 45 minutes). Reception : very good Restaurant : poor service by internship.

AccorHotels certified review
Arjan Business - 10/07/2017
« Good quality hotel, close to airport »

Had nice 1 night stay for business purposes. Good dinner. Breakfast was very busy, but good quality. You have to do a short walk from the CDGVAL to the busstop to the hotel, or walk a little longer to the hotel.

AccorHotels certified review
Ryanl Business - 10/07/2017
« Slow check-out, otherwise all fine »

Shuttle bus arrived promptly. Check in quick Service for dinner in restaurant good Room comfortable as normal Check out slow, had to skip it as after 5 minutes I was getting worried I would miss the navette. Only one person working and he was stuck with a customer.

AccorHotels certified review
Michelle Families - 09/07/2017
« It was fine »

We had a mix-up with our reservation and the front desk staff made sure it was quickly addressed. Dinner at the restaurant was good; the bar was fine though service was a little spotty. The pool is not very convenient for guests with mobility issues. Room temperature was difficult to keep stable.

AccorHotels certified review
Anonymous Business - 09/07/2017
« Pleasant stay »

This is my second stay at this hotel. The reception was more welcoming than the last time. Food was nice and staff were very friendly and made me feel at home. Swimming pool was welcome although the way to get there is a little bit run down (the stairs are not well cleaned and the decoration is gloomy).

AccorHotels certified review
Riccardo Families - 07/07/2017
« great »

I needed an hotel close to the airport but not too noisy. I had a wonderful night and a great breakfast, shuttle to the airport was in time. Everything worked out perfectly.

AccorHotels certified review
Denis Couples - 06/07/2017
« Acceptable »

Spoiled by confusion over shuttle from terminal 1. Told it was possible from exit 24 then when we called for the shuttle, not possible. It would not seem difficult to offer this service which would have much improved our opinion.

AccorHotels certified review
Mary Families - 05/07/2017
« Very nice hotel, very convenient to Charles de Gaul airport »

The hotel is very nice. The beds were comfortable. It was wonderful to be able to go to the pool. The pool area had really nice lights and music. The access, by free van, to the airport was very easy--the van runs every 15 minutes starting at 5 in the morning. The gentleman working at the desk was very helpful, making a map with detailed instructions for us, to help us find the rental car return at the airport. The wifi was free, although it was a little bit slow. We did have a bit of difficulty finding the hotel, because the GPS in our rental car could not find the address that was on our booking sheet. It did not recognize the code either. There is another Mercure Hotel very close by and we ended up there. The desk agents there gave us instructions on how to get to this one.

AccorHotels certified review
J. C. Business - 05/07/2017
« Clean, comfortable, friendly »

In general it was a good experience. I will stay there again. My greatest issue is the pre-charge for the room without issuing an email invoice - I cannot submit the expense report before I'm charges a late fee.

AccorHotels certified review
Nanette Families - 04/07/2017
« Awesome »

Very comfortable beds, clean, tea, great breakfast! Loved it!!!

AccorHotels certified review
Nikolay Families - 04/07/2017
« Good one night stay but some negative points »

Liked relatively spacious room and firm bed. Electric kettle, air conditioning and TV were also nice. Shower without closing door was a bit strange but functional. Unfortunately Wi-Fi was barely alive and I had really hard time trying to book tickets for next part of my family trip. Since I'm huge aviation fan view to airport was really exciting opportunity to make some photos. However window was extremely dirty and it left bad impression for sure. And last point I would like to make: room was paid in full but still hotel does authorization $286.31 on top of that. It makes my life more complicated therefore I will avoid Mercure in the future.

AccorHotels certified review
Bridget Families - 04/07/2017
« Terrific hotel »

This hotel was easy to shuttle to and had very friendly front desk service. The room was large and very comfortable as were the beds. We had breakfast in the morning - there was a large selection of food to choose from. We also took the shuttle to and from the airport - very handy!

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