Hotel - Novotel Lombok Resort and Villas
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Novotel Hotel

Novotel Lombok Resort and Villas Hotel

Mandalika Resort  Pantai Putri Nyale  Pujut Lombok Tengah 
83001  LOMBOK
INDONESIA

1,874 reviews
TripAdvisor Rating Based on 1,874 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • MATARAM
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Beach and water sports
    • Boat excursions (Paying, Nearby)
    • Kayaking
    • Pedal boat (Paying, Nearby)
    • Private beach
    • Snorkelling/Scuba diving center (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Outdoor sports
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Boules/petanque
    • Darts
    • Football
    • Horse riding (Paying, Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 102 rooms
  • 29 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,922 reviews

Our guest reviews for Novotel Lombok Resort and Villas

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,874 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mark M. Couples - 20/09/2017
« friendly staff,very nice resort great experience »

we had a great time in a beautiful resort ,that had great friendly staff working for them that were happy to be there and look after you. we will definitely go back..thanks again

AccorHotels certified review
Anonymous Couples - 17/09/2017
« Good stay »

Our whole stay was nice and relaxing but we have asked you to help us to organise our trip to Kuta Bali. At first we were told that it would take us around 1.5h by car to Singgigi and than 2h to Sanur by speedboat and we were told that it is The fastes way to get there. On our way to Singgigi driver told us that there is going to be stop at Nusa Lembongan but told us again that this trip will take around 2h. In the harbour we were told that we have to change our boat to a bigger one at Gili Trawangan (nothing about Nusa Lembongan)... well, our trip on The boat was almost 7h (from Singiggi to Gili Meno then Gili Trawangan with boat switch then Gili Air than back to Lombok than Nusa Lembongan and than Sanur, with no air conditioning). In Novotel reception we were told that we are buying The fastest way to Kuta Bali and thats the only reason we decided to overpay (in Kuta Lombok we could have paid half of that price). It was very disappointing. We arrived to hotel in Kuta Bali at 8pm when we were suppost to get There at 3pm.

AccorHotels certified review
Bruce D. Friends - 16/09/2017
« The staff tried very hard to ensure the success of our stay but showed gaps in the systems and training. »

Would recommended it with some reservations for fussy people

AccorHotels certified review
Dimas P. Friends - 16/09/2017
« Beautiful Hotel »

Really satisfied with this hotel. The food was really tasty, the staffs were friendly and of course The Hotel itself is so beautiful. Would love to come to visit Novotel Lombok Resort and Villas again for the upcoming trip

AccorHotels certified review
Valentina Couples - 13/09/2017
« perfect resort »

this is the best resort I ever stay in Lombok ! I will back to Novotel again in my upcoming visit.

AccorHotels certified review
Mohammed E. H. Families - 10/09/2017
« Not clean enough for $150/night room »

Bathroom wasn't clean. Roof was damp. Matress Cover had stain. Asked for mosquito spray. Didn't get it

AccorHotels certified review
Jl K. Families - 10/09/2017
« Relaxed stay at Novotel »

We had a pleasant stay because the surrounding is peaceful and the staff were friendly. We like the fact that there is a kids club there so we could take couple time off to have our much needed massage. The Sasak massage is so relaxing that we wished we had time to take a longer massage.

AccorHotels certified review
Nabilah Families - 06/09/2017
« Nice hotel in Kuta »

The hotel is one of the best in Kuta. I love it but it is a little bit old.

AccorHotels certified review
Kurt Couples - 05/09/2017
« REST AND RELAXING »

We love all atmosphere quiet and good hotel design also nice landscape garden. Friendly staffs helpfully and good service especially in Restaurant. Dinner buffee was really tasty. Everyday have lots of activity. Cabana with good ocean view of Sunset really enjoyable. We will come back again.

AccorHotels certified review
Melanie S. Couples - 03/09/2017
« Great stay at Novotel Lombok »

Very helpful & friendly staff and great extra benefits. Room was lovely with own pool & large in size, with a short walk to the beach

AccorHotels certified review
David W. Couples - 03/09/2017
« Secluded beach resort - home away from home »

Check in/out smooth. Awesome landscape so close with nature. Spacious room, all equipments functioning well, although air conditioning can be improve to cool down the room faster and TV channels can be tweak more. Dinner, breakfast guarantee to filled up your belly. Love to return here in the future. But, driver skills for airport shuttle need to be trained to have a smoother driving still. Please keep up the good work. Cheers.

AccorHotels certified review
Helen M. Friends - 03/09/2017
« Novotel Lombok »

We had a few issues that were quickly and efficiently resolved, friendly staff, delicious breakfasts.... overall a very very relaxing holiday break and we plan to return next year.

TripAdvisor review
Diane T Couples - 03/09/2017
« Best Hotel ever »

I could have stayed forever, this place has to be the best location and has a beach all to yourselves at the Hotel. Could not fault anything at this beautiful Novetel. A personal welcome from the Manager himself and made a special day for us being celebration day on the day we arrived.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane T, We very much appreciate your comments and thank you for taking your precious time to evaluate your stay at Novotel Lombok Resort & Villas. It is always a great pleasure to receive positive feedback. I am delighted to hear that you enjoyed our beautiful resort. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcoming you back at our resort. Sincerely, Jan Kroeckel General Manager

AccorHotels certified review
Steven D. Families - 02/09/2017
« Overall was great but one major bad experience in the restaurant ruined the overall experience »

Overall experience was great. It's just one night a staff from restaurant, Udin, called my room at 10:15PM because there was unsettled bill of IDR300,000 and he insisted he would like to go to the room to collect the payment. My wife and 9 month old son were woken up by this call, while I wasn't in the room. We weren't due for check out for another 2 nights by the time the call was made. I hope calling a guest's room so late isn't your normal approach to collect unsettled bill. This, unfortunately, made the overall experience much less pleasant for me and family

AccorHotels certified review
Nurita Families - 31/08/2017

Great hotel! But far away from anywhere except the airport.

AccorHotels certified review
Sofy Friends - 30/08/2017
« A very relaxing experience for the end of the holidays. »

This hotel is perfect for relaxing some days at the beach. The bay is lovely and the sea perfect for swimming. The breakfast buffet is very good though the a la carte menu for dinner was not had good. We had a problem with our room that was smelling a lot of something that we could not identify in the first day. We discovered that it was left over crab from previous guest in the bin. The hotel was notified and promptly it was clean in the next day as well as the whole room and smell disappeared. All the staff was very careful, nice and attentive with us. They have organized activities for each day, some you pay others are for free. They also have several yoga classes through the day. I really enjoyed my stay.

AccorHotels certified review
Anthony T. Couples - 25/08/2017
« Bloody nice joint and good spot »

Staff were excellent and helped us alot scooter hire was easy and room was nice. Great place

AccorHotels certified review
Zamzam Families - 24/08/2017
« Awesome »

Awesome

AccorHotels certified review
Anonymous Couples - 24/08/2017
« Not fully to expectations »

Standard in villa was medoicre, TV stopped working, the private pool had not nice water, and there was a slight smell of cloak in the premises. For such a premium price and venue you would expect perfection.

AccorHotels certified review
Ricky Couples - 23/08/2017
« beautiful beach hotel »

What I like best is the private beach with the beds , where you kan sit and just look at the sea, while sipping a lovely ice tea.

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