Hotel - Mercure La Rochelle Vieux-Port Sud Hotel
Mercure Hotel Mercure Hotel

Mercure La Rochelle Vieux-Port Sud Hotel

3.5/5 1,110 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-00:00
    • Opening hours : Week-end 12:00-14:00/19:00-00:00

Business services

  • 20 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

  • 123 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Direct dial telephone
    • Baby bed
    • Manual temperature control
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,097 reviews

Our guest reviews for Mercure La Rochelle Vieux-Port Sud Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,110 reviews
J. B. Couples - 10/10/2018 AccorHotels certified review
« Happy with our stay at The Mercure. »

Had no complaints at all and the hotel was very well situated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. Our location is an advantage because we are only 5 minutes walk from the Vieux Port and the city center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

Donna-marie G. Couples - 09/10/2018 AccorHotels certified review
« Very different stay to last year (not in a good way! »

We paid £100 more than last year and the service was less. The room was much smaller and the "paid for" breakfast was missing bacon on the first day and had cold scrambled egg on the second day. Not sure we would pay the extra for breakfast again!

Peter Couples - 08/10/2018 AccorHotels certified review
« Great hotel for access to town and pleasure port »

...but room cleanliness could have been better - the bedroom carpet had evidence of previous occupant's food (pomegranete seeds?) on it

Teejay Couples - 04/10/2018 AccorHotels certified review
« Great Hotel in La Rochelle »

The hotel was easy to find, good car parking facilities and in a perfect location. We had a good quality room for two nights and enjoyed staying there. We could have stayed longer if it was possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are glad to read that you enjoyed your stay in our hotel. Our location is great to visit La Rochelle by foot, because we are a fews minutes walk from the city center and we offer a free private parking. We hope to welcome you soon for your next stay in our beautiful city. Kind regards, Joëlle

R P. Couples - 02/10/2018 AccorHotels certified review
« Friendly courteous efficient staff, clean comfortable facilities, a pleasant experience. »

Greeted at the desk by a friendly helpful lady, who switched to speaking English for our benefit. Quick registration, and the some helpful information about the town. The bed and room facilities were clean and comfortable. Breakfast was well laid out and t our liking. The only issue was that on our first day, the scrambled eggs were almost cold and were not heated by a bain marie. Check out easily accomplished.

Barry G. Couples - 02/10/2018 AccorHotels certified review
« Stop over »

Stayed here several times central,near restaurents , good parking. Helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Many thanks for your loyalty to our hotel. We are pleased to read that you enjoy each one of your stay in our hotel. We would be delighted to welcome you soon. With our best regards, Joëlle

Maurice K. Couples - 01/10/2018 AccorHotels certified review

Locality was just perfect

Anonymous Couples - 27/09/2018 AccorHotels certified review
« Very small room. »

Small room Not very warm greeting Not secure parking Did not explain impact of planned city security drill

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the rooms, yes they are small, but we've got the right size to be a four stars hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine BAPPEL Front Office Manager

Fraser B. Friends - 21/09/2018 AccorHotels certified review
« A very pleasant stay. »

The whole experience was good, bed comfortable, AC good but a shower in a bath is always problematical for the aged. Getting in and out of the bath was not easy. Breakfast was excellent and the staff were all very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Many thanks for your comment, we are glad to read that you enjoyed your stay. Regarding the bathroom, don't hesitate for your futur stay, to let us note telling that you prefer a shower instead of a bathtub. We hope to have the pleasure to host you again. Kind regards, Joëlle

Mrs M. Couples - 21/09/2018 AccorHotels certified review
« Evening stop over »

Lovely hotel right in the centre of the old Port. We had a room with a view of the Marina which was delightful to wake up to. Beds comfortable. Fantastic continental breakfast with plenty of choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear miss, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

Couples - 21/09/2018 TripAdvisor review
« Great location with free parking. »

Lovely hotel. Rooms very practical, although a little tight. Clean and friendly. Two fantastic meals in the restaurant, overlooking the harbour. Great breakfast. Free parking was a great help in the centre of La Rochelle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie S, Thank you so much for your message. We are delighted to read that you have enjoyed your stay in our hotel. Hope to see you soon in La Rochelle. Sincerely, Elisabeth.

Mrs J. G. Couples - 19/09/2018 AccorHotels certified review
« The waiting game »

Our room when we eventually gained access was very nice and comfortable, however when completing the booking form we were asked to give a estimated arrival time which was after 12 noon but before 3pm but when we arrived at the reception at our given time we were told our room was not ready and to come back later at 3pm which turned out to be another 2 hours we were NOT happy! why ask us what our estimated time would be if our room was not ready for us? also on the morning we left the housemaid was outside our door at 10am waiting to go in to clean in our room on the second floor so why wasn’t it ready for us when we arrived later than this on the previous day? This is our second stay at this hotel and we had to wait for our room the first time but thinking that was just a one off, we booked again but it seems this was not the case. We would also like to mention that the extra cost of 16 Euro for our little dog is the most we have ever paid in all our travels including 4 and 5 star hotels considering there are no facilities for it and he sleeps on the floor (no dog bed or even a water bowl). Unfortunately our experience soured our stay at La Rochelle and we be unlikely to stay here again.

Paul Couples - 16/09/2018 AccorHotels certified review
« Quite good 1-night stop in la Rochelle »

Good overall. Car park too small, not all hosts could park inside the property. Breakfast was great with freshly squeezed juice, but croissants and pains au chocolat were a little under my expectations

John H. Couples - 15/09/2018 AccorHotels certified review
« Satisfactory »

Nice hotel ; convenient location ; let down by allergic reaction to "air freshener" in reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear R JOHN H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine BAPPEL Front Office Manager

Alan Couples - 15/09/2018 AccorHotels certified review
« Great place. »

Fantastic room with marina view. Clean well appointed and spacious .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Many thanks for your kind review. We are glad to read you enjoyed our room with view port, which are part of our best room category. Our governess pays a lot of attention to the cleanliness of each room. We hope to welome you again for your next trip to La Rochelle. Kind regards, Joëlle

Jenny Friends - 14/09/2018 AccorHotels certified review
« Harbour break »

This is a high class hotel in a wonderful city. The room was lovely and clean with the added feature of a kettle and coffee ( the first time I have found this in France) with a lovely breakfast area and friendly staff. It is very central with good parking facilities which is important in this area. The breakfast area looking out over the harbour was lovely. My only gripe as a fresh air freak is that it is also a welcoming place for smokers which defeats my fresh air fetish. Breakfast was lovely with a wide and tasty choice. I am very likely to come back because of the location, the standard of the facility and parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

Chris Couples - 13/09/2018 AccorHotels certified review
« Great hotel, superb location »

Staff helpful and polite and friendly. Ideal location for old town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, dear Sir, We thank you for this review following your stay in our hotel. Our staff do their best to offer you good services and reading that you were satisfied is rewarding. Our hotel is only a few minutes walk, which is an advantage when we offer a free and private parking. Kind regards, Joëlle

The H. F. -. Families - 10/09/2018 AccorHotels certified review
« Nice clean room and friendly staff »

We love La Rochelle and the Hotel is an ideal base to explore . The staff were friendly and helpful . They also helped with Gluten free food for 1 of our party . we would love to return .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

Anonymous Couples - 07/09/2018 AccorHotels certified review
« Great location »

Great location for the cafes, restaurants, bars, shops and a stroll around the harbour. Had to wait a short time for the room to be prepared. The room was a little small, however, bed was comfortable and the room had a good shower.

Carme Friends - 07/09/2018 AccorHotels certified review

Free parking in addition at very good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are glad to read that you enjoyed our free parking. Indeed, there are only a few hotels in La Rochelle with parking. By staying in our hotel you can easily walk to the city center. We hope to meet you soon. Kind regards, Joëlle

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