Hotel - Mercure La Rochelle Vieux-Port Sud Hotel
Mercure Hotel Mercure Hotel

Mercure La Rochelle Vieux-Port Sud Hotel

3.5/5 1,139 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 16  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-00:00
    • Opening hours : Week-end 12:00-14:00/19:00-00:00

Business services

  • 20 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

  • 123 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Direct dial telephone
    • Baby bed
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure La Rochelle Vieux-Port Sud Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,139 reviews
Couples - 31/12/2018 TripAdvisor review
« Great hotel near to the Vieux Port near to all attractions. »

We stayed here for 5 nights over Xmas. Compact room with good views of the port and towers. Great buffet breakfast. Friendly staff. Lovely walks around the harbour, along the seafront, in the old town- all on level ground. La Rochelle is well worth a visit. Loads to do and see. Excellent market, museums, aquarium and historic towers. Lovely beach, great shops, bars and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JandP-109, Thank you so much for your comment. We are very pleased to read that you have enjoyed our hotel and our lovely town. Hope to see you soon in Mercure La Rochelle. Kind regards, Elisabeth.

Couples - 17/12/2018 TripAdvisor review
« Excellent »

An excellent Hotel. Very friendly and helpful Reception Staff. Small room - but very clean and comfortable with VERY comfortable beds.Free parking a welcome bonus.Only 1 criticism - our booking was (as usual) for 2 people but, as a Silver Member, we were only offered/allowed 1 x free welcome drink whereas on our many previous stays in Mercure Hotels we have each been offered/entitled to 2 x free welcome drinks. A change in policy ?Christopher Chamberlain

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher Chamberlain, Thank you so much for yuor kind message. Regarding the offered drink, it's the Accor policy to offer a drink only for the membership, we're sorry about that. We hope to welcome you for another stay in Mercure La Rochelle. Kind regards, Elisabeth.

Friends getaway - 15/11/2018 TripAdvisor review
« Town centre overnight hotel »

Another warm welcome at this hotel in the centre of La Rochelle. Very conveniently situated within walking distance of the old port with its fascinating small streets and many popular restaurants. Large car park with free parking. Rooms are quite small but on the whole comfortable - but beware of the wooden ledge just above your head when you are in bed! Copious self-service breakfast in a bright and airy breakfast room with an excellent view over the old port. Courteous and friendly staff. I will return!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, It's always a real pleasure for us to welcome you ! Hope to see you soon. Kind regards, Elisabeth.

Friends getaway - 24/10/2018 TripAdvisor review
« Rooms are small but with great views, great publi spaces »

While bedrooms are compact they are well designed and appointed - very much like cruise cabins. Great restaurant on the first floor with spectacular views across the old port to beautiful La Rochelle. Excellent breakfast and dinner service. Stylish bar in the lobby. All staff very professional and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jon O, Thank you very much for your comment regarding your stay in our hotel, and for your sympathic message for our team. We hope to welcome you soon for another stay in La Rochelle. Sincerely, Elisabeth.

Couples - 21/09/2018 TripAdvisor review
« Great location with free parking. »

Lovely hotel. Rooms very practical, although a little tight. Clean and friendly. Two fantastic meals in the restaurant, overlooking the harbour. Great breakfast. Free parking was a great help in the centre of La Rochelle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie S, Thank you so much for your message. We are delighted to read that you have enjoyed your stay in our hotel. Hope to see you soon in La Rochelle. Sincerely, Elisabeth.

Couples - 22/08/2018 TripAdvisor review
« Value for money? »

We got this hotel at last notice during a busy period in the holiday season, but it was noticeably much more expensive than other hotels in other areas of France where we had stayed. The room, whilst comfortable, was very small and the bathroom door was a cupboard door with the same sort of hinges! Very odd. There was little noise suppression from the room next door. The staff were very friendly and the hotel is in an excellent position next to the aquarium, but nearby roads can be very congested at busy times. We didn't try the restaurant but it looked OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MarkpN9417ZY, Thank you for your message. I can undesrtand that you have enjoyed your stay in our hotel, next time don't hesitate to call us before your reservation, you can have a lot of different rates availbales if you make a reservation, you can have an important discount with a reservation one month before. I hope to see you soon in Mercure La Rochelle. Best regards, Elisabeth

Ian_astrognome Couples - 31/07/2018 TripAdvisor review
« Very good Mercure »

Mercure la Rochelle. Hotel very close to town centre with adequate parking and normally fairly quiet.Adjacent to the renowned aquarium. Breakfast is well catered for but was dissapointed by very soggy scrambled eggs which were cold. Such a shame, maybe the French like them like that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian_astrognome, Thank you very much for your kind message. We are very sorry for the problem with the egs met at the breakfst, have you ask to the staff to prepare you good eggs ? Please accept all our sincerest apologies, we know how much the breakfats is important. We hope that you will choose our hotel for your next stay in La Rochelle. Best regards, Elisabeth

Couples - 25/07/2018 TripAdvisor review
« Very pleasant stay in quieter part of La Rochelle »

A very good hotel with easy access to rail station and a short walk to the hubbub of central La Rochelle. Breakfast was OK but not brilliant - some of the bread had just come out of the freezer and not fully defrosted! Also we had difficulty getting a late night drink - no bar person in attendance for quite a while - the staff are great but just not enough go them. Rooms are clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jack 1355, Thank you for your message. We are really very sorry for the inconvenient that you have met during the breakfast. We hope taht you will choose our hotel for your next stay in La Rochelle. Best regards, Elisabeth.

andrewmW5522OX Couples - 06/07/2018 TripAdvisor review
« Good hotel with first class staff in a fantastic location »

We spent two nights here. We have been in previous years and although the hotel continues to be very busy, mostly it seems with business people and conference delegates, the staff were excellent and had time to sort out any queries we had. There were issues this time. First: There is a shelf that protrudes from the bedhead at exactly the right height for you to crack your head on if you want to read in bed or watch the TV. Not an hotel problem as such, more a design fault. Secondly we felt that the standard of towels was lower than previously, which coupled with the reduction in toiletries provided and the dreadful issue of cheap plastic water glasses led us to believe that the brand is looking to protect the bottom line at the customers expense.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AndrewmW552OX, Thank you for your comment regarding your last stay in our hotel. We take note of your remark about the shelf above the bed, however, actually, it's not possible to remove it. Regarding the plastic water glasses it's just to ensure excellent hygiene. Hope to see you soon in Mercure La Rochelle. Sincerely, Elisabeth.

Satish_Pebblebay Couples - 02/06/2018 TripAdvisor review
« Favourite hotel in La Rochelle »

Great location. Clean and friendly staff. May want to be little more generous and give 2 drink vouchers when a couple checks in. All restaurants are a walking distance. Lively port at night. This is our 4th stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Satish K, Thank you very much for your kind message. We ca understand that it will be better to offer a voucher for one drink per person, actually we just apply the recommandation of Accor, We won't fail to transmit your remark to the group. We hope to see you soon in La Rochelle. Sincerely, Elisabeth.

Couples - 08/01/2018 TripAdvisor review
« Great hotel next to the aquarium »

We stayed here for four nights over Christmas. The hotel has free parking and is very near to the port and old town. Our room was on the third floor and had a good view of the port and towers. All the main attractions and lovely walks are on the doorstep. Good welcome from staff and cleaning staff were particularly cheerful and helpful. Good range of hot and cold food for breakfast buffet. We did not eat at the hotel as there are so many good bars and restaurants nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you very much for your message. We are very happy to read that you have a good stay in our hotel and that you have appreciate our location in the center of the town. We will be very glad to welcome you for another stay in Mercure La Rochelle Vieux Port. Best regards Elisabeth

Couples - 29/09/2017 TripAdvisor review
« Excellent visit »

Very good. Ideal location for the old port,museums and restaurants. Secure parking and the restaurant is fine. The room overlooking the old port had wonderful views but in my opinion was rather smaller than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you very much for your message. We are pleased to read that you have enjoyed your stay in our hotel and in our hotel. You're right, our rooms are not very large but are very comfortable. We hope to welcome you for your next stay in Mercure La Rochelle. Best regards, Elisabeth.

Couples - 28/09/2017 TripAdvisor review
« Central position »

Couldn't be better placed- so central- everything within easy walking distance. Staff pleasant and helpful. Room clean and comfy. Towels thin and small not what we expect to find in a 4 star,hotel. Safe parking

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you so much for your message. We are very pleased to read that you have enjoyed your stay. Have you explain the problem encountered with the towels to the reception staff ? It's important for us to be advised to this sort of problems, we often have a solution to improve your stay. We will be very glad to welcome you for another stay in La Rochelle. Best regards, Elisabeth.

Couples - 13/09/2017 TripAdvisor review
« Nice Hotel in Nice Location »

We Had a Nice stay at this Hotel. Its Location was good with lots to see. It was close enough to Main town to easily walk. We enjoyed our Bus trip to the Île de Ré We would like to go back when all the work at the Old Port is Complete as it should be even better

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you so much for your message. We are delighted to read that you have enjoyed your stay in our hotel and in our lovely town. All the works on the old port will be finish in the beginning of the year, hope to see you in 2018 so ! Sincerely, Elisabeth.

Couples - 30/06/2017 TripAdvisor review
« All very good except for breakfast ... »

Everything was fine at this hotel, which is near the centre of La Rochelle, until we got to breakfast, where they seemed to be disorganised and unable to keep the various supplies of food adequately replenished. There appeared to be little or no management of the breakfast process. Which is strange, because, when the food was there, it was fine. Also, we had dinner there on two evenings during our stay, and that was really good, and the service was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you very much for your comment regarding your stay in our hotel. The breakfats in one the most important moment of the day and I'm sorry to read that everthing wasn't perfect. We will be even more vigilant and hope that you will renew us your trust for your next stay in La Rochelle. Sincerely, Elisabeth

Couples - 19/06/2017 TripAdvisor review
« predictable comfort »

Well equipped room - you get what you expect with Mercure. Good dinners, but there is no separation between groups (can be very noisy) and 'ordinary' hotel guests. Helpful staff. Excellent breakfasts. A pleasant place to stay. A lot of noise from returning revellers who chose to dine elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 440Geraldv, Thank you for your comment. We're sorry for the noise in the restaurant, this is an expectionnal situation. Thank you for your kind comments about our staff. We will be very delighted to welcome you for a next stay in La Rochelle. Sincerely, Elisabeth.

Friends getaway - 21/05/2017 TripAdvisor review
« Holiday »

Rooms need some work looking very tired,mouldy on sealer in bath etc,shower tap very difficult to adjust ,friend could not use hers,,good breakfast and parking.dont leave booking in late you get leftovers promised 2 rooms close together as 2 of are friend s were oldish ,but ended up one end of hotel to the other ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear DJGeorge, Thank you very much for your comment regarding your last stay in our hotel. I'm very sorry to read that my team don't give you the 2 rooms side by side, I'm sure that they can't make differently. Best regards, Elisabeth.

Couples - 20/05/2017 TripAdvisor review
« Very good location »

We liked the location next to the Aquarium in the old port area, this hotel is within easy walking distance of restaurants and many tourist attractions. Car parking at the hotel was also good. We were a bit disappointed with the room which is smaller than we are used to and our room, on the third floor was very close to a large extractor outlet on the flat roof of the floor below, from the kitchen, judging by the smells. This made a noise until late and again early in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron W, Thank you very much for your comment regarding your last stay in our hotel. We hope you will renew your trust for your next stay in La Rochelle. Sincerely, Elisabeth.

Couples - 27/04/2017 TripAdvisor review
« Enjoyable »

Great location, very convenient for walking around town, plenty of parking on site. Room a little "bijou", as is the bathroom, but well designed. Staff helpful, breakfast good. Yes, I would use it again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S, Thank you so much for your kind comment. We will share your message with all our teams ! We will be very glad to welcome you for your next stay in La Rochelle. Sincerely, Elisabeth.

barryrgibbs Couples - 27/02/2017 TripAdvisor review
« Short break in La Rochelle »

Central but quiet as on car free street. . View of harbour .free car parking. Free breakfast . Nice bar .Restaurant good. Near many other good fish restaurants and cafes .Also close to aquarium Worth a visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barryrgibbs, Thank you very much for sharing your opinion about our hotel after your last stay. We are delighted to read that you have enjoyed our hotel and our location. We will be very glad to welcome you for another stay in the future. Sincerely, Elisabeth.

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