Hotel - Mercure La Rochelle Vieux-Port Sud Hotel
Mercure Hotel Mercure Hotel

Mercure La Rochelle Vieux-Port Sud Hotel

3.5/5 1,123 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 16  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-00:00
    • Opening hours : Week-end 12:00-14:00/19:00-00:00

Business services

  • 20 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

  • 123 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Direct dial telephone
    • Baby bed
    • Manual temperature control
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,226 reviews

Our guest reviews for Mercure La Rochelle Vieux-Port Sud Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,123 reviews
Friends getaway - 15/11/2018 TripAdvisor review
« Town centre overnight hotel »

Another warm welcome at this hotel in the centre of La Rochelle. Very conveniently situated within walking distance of the old port with its fascinating small streets and many popular restaurants. Large car park with free parking. Rooms are quite small but on the whole comfortable - but beware of the wooden ledge just above your head when you are in bed! Copious self-service breakfast in a bright and airy breakfast room with an excellent view over the old port. Courteous and friendly staff. I will return!!

Stephen Couples - 01/11/2018 AccorHotels certified review
« Overnight in La Rochelle »

Warm welcome and easy (free!) parking. Brightly lit reception area. Privilege room seemed quite small but was well equipped and had a good view over the port. It was very cold!! As was much of the hotel. Did mention this to reception who told us how to operate the air conditioning better. This did not seem to make much difference!! Breakfast was copious with, again, a good view of the harbour. Scrambled eggs were cold!!!!!!!!!!!!!!!!!!! However, overall, another satisfactory experience at this hotel to which I will return.

Barbara D. Couples - 29/10/2018 AccorHotels certified review
« Good hotel in la Rochelle. »

Excellent central location with ample secure parking. Vieux port view from room was lovely. Room chosen was smaller than I expected, but still had all facilities and was comfortable.As we were out most of the time it didnt matter. Staff friendly and efficient. Breakfast very good, always appreciate the local specialities as well. We ate in the hotel each of the four nights stay- 2 nights we had excellent meals, 2 night ok/average- again our choices. Definitely recommend hotel.

Anonymous Business - 28/10/2018 AccorHotels certified review
« My favorite hotel in La Rochelle »

This hotel has the perfect location in Vieux Port La Rochelle. The front desk staff are very friendly and helpful and make checking in a quick process. The rooms are well designed and comfortable. Dinner at the restaurant was delicious and a very good value.

Mal B. Couples - 28/10/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are glad to read that you enjoyed your stay in our hotel. We hope to welcome you soon. Kind regards, Joëlle

Jonathan Friends - 27/10/2018 AccorHotels certified review
« Wonderful location for stylish hotel »

Located overlooking the beautiful harbour and city of La Rochelle, this hotel is in a perfect location. Public areas are stylish with an excellent restaurant on the first floor with great views and good food. Rooms are small but well appointed in the style of cabins on a cruise liner. Staff are friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Many thanks for sharing your experience in our hotel with us. We are glad to know that you liked your room with view on the port which is a few minutes walk from our hotel. Our restaurant offer a panoramic view on the harbor that you can enjoy during breakfast, lunch or dinner, thanks to the oppening days of the restaurant (from Monday to Sunday). It motivates our team to know that you have been satisfy by their services. We hope to welcome soon. Warmest regards, Joëlle

Friends getaway - 24/10/2018 TripAdvisor review
« Rooms are small but with great views, great publi spaces »

While bedrooms are compact they are well designed and appointed - very much like cruise cabins. Great restaurant on the first floor with spectacular views across the old port to beautiful La Rochelle. Excellent breakfast and dinner service. Stylish bar in the lobby. All staff very professional and friendly

S. G. Couples - 23/10/2018 AccorHotels certified review
« Gorgeous hotel in an exceptional city. »

Welcoming helpful staff , very good breakfast of high standard in a restaurant with a view of the marina . Room and en suite spotless but towels not changed on our 2 night stay . Dog friendly hotel .

Denis T. Couples - 22/10/2018 AccorHotels certified review
« Mr »

As I expected.....faultless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

Boulon Families - 22/10/2018 AccorHotels certified review
« Enjoying and cosy experience »

Calm, softness, wellness, colorful

Don C. Couples - 18/10/2018 AccorHotels certified review
« Great location »

No problems. Staff was very helpful

J. B. Couples - 10/10/2018 AccorHotels certified review
« Happy with our stay at The Mercure. »

Had no complaints at all and the hotel was very well situated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. Our location is an advantage because we are only 5 minutes walk from the Vieux Port and the city center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

Donna-marie G. Couples - 09/10/2018 AccorHotels certified review
« Very different stay to last year (not in a good way! »

We paid £100 more than last year and the service was less. The room was much smaller and the "paid for" breakfast was missing bacon on the first day and had cold scrambled egg on the second day. Not sure we would pay the extra for breakfast again!

Peter Couples - 08/10/2018 AccorHotels certified review
« Great hotel for access to town and pleasure port »

...but room cleanliness could have been better - the bedroom carpet had evidence of previous occupant's food (pomegranete seeds?) on it

Teejay Couples - 04/10/2018 AccorHotels certified review
« Great Hotel in La Rochelle »

The hotel was easy to find, good car parking facilities and in a perfect location. We had a good quality room for two nights and enjoyed staying there. We could have stayed longer if it was possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are glad to read that you enjoyed your stay in our hotel. Our location is great to visit La Rochelle by foot, because we are a fews minutes walk from the city center and we offer a free private parking. We hope to welcome you soon for your next stay in our beautiful city. Kind regards, Joëlle

R P. Couples - 02/10/2018 AccorHotels certified review
« Friendly courteous efficient staff, clean comfortable facilities, a pleasant experience. »

Greeted at the desk by a friendly helpful lady, who switched to speaking English for our benefit. Quick registration, and the some helpful information about the town. The bed and room facilities were clean and comfortable. Breakfast was well laid out and t our liking. The only issue was that on our first day, the scrambled eggs were almost cold and were not heated by a bain marie. Check out easily accomplished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, I very much appreciate your comments regarding your stay in our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We take note of the cooking problem for the eggs to improve this product on our breakfast buffet. I hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

Barry G. Couples - 02/10/2018 AccorHotels certified review
« Stop over »

Stayed here several times central,near restaurents , good parking. Helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Many thanks for your loyalty to our hotel. We are pleased to read that you enjoy each one of your stay in our hotel. We would be delighted to welcome you soon. With our best regards, Joëlle

Maurice K. Couples - 01/10/2018 AccorHotels certified review

Locality was just perfect

Anonymous Couples - 27/09/2018 AccorHotels certified review
« Very small room. »

Small room Not very warm greeting Not secure parking Did not explain impact of planned city security drill

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the rooms, yes they are small, but we've got the right size to be a four stars hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine BAPPEL Front Office Manager

Fraser B. Friends - 21/09/2018 AccorHotels certified review
« A very pleasant stay. »

The whole experience was good, bed comfortable, AC good but a shower in a bath is always problematical for the aged. Getting in and out of the bath was not easy. Breakfast was excellent and the staff were all very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Many thanks for your comment, we are glad to read that you enjoyed your stay. Regarding the bathroom, don't hesitate for your futur stay, to let us note telling that you prefer a shower instead of a bathtub. We hope to have the pleasure to host you again. Kind regards, Joëlle

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