Mercure La Rochelle Vieux-Port Sud Hotel 4 stars

TripAdvisor rating 3.5/5 1,171 reviews
Mercure La Rochelle Vieux-Port Sud Hotel
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Hotel extras

  • Panoramic view of the Old Port and the Tours de La Rochelle towers

  • Restaurant open for lunch and dinner and lounge bar

  • 10,764 sq. ft. (1000 m2) for your seminars and cocktail parties

  • Free private parking available

  • Located a stone's throw from the train station and La Rochelle Aquarium

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 16.00 EUR
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request (Nearby)
  • Tennis
  • Beach and water sports
  • Bicycles rental (Nearby)
Business services
  • 20 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure La Rochelle Vieux-Port Sud Hotel

Quai Louis Prunier
17000
la rochelle
france

Tel: +33546506150

Fax: (+33)5/46412431

Contact email

Check-in from 15h00

Check out up to 12h00

  • FROM AIRPORT :   ILLICO 2 DAMES BLANCHES

  • FROM CITY CENTRE :   ILLICO 1a, 1b, 3 AQUARIUM/GARE SNCF

  • By plane

    BORDEAUX MERIGNAC At 150km / 93 miles

  • By plane

    LA ROCHELLE LALEU At 5km / 3 miles

  • By car

    LA ROCHELLE 33 At 35km / 21 miles

  • By train

    LA ROCHELLE VILLE At 0km / 0 miles

GPS :46.153824, -1.149509

Our accommodations

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room with port view and 1 double bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Classic Room with 1 king-size bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

L'OCEANIDE

Type of cuisine: French

Panoramic restaurant with views over the harbor and historic towers of La Rochelle. Traditional cuisine, à la carte and set menus.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 894 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Mercure La Rochelle Vieux-Port Sud Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,826 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,171 reviews

Customer review rating 4.2/5

Jean Couples - 06/06/2019 AccorHotels certified review

Zoals altijd was alles perfect !

Really good hotel

TripAdvisor rating 3.5/5

Fearless65682714265 Couples - 04/06/2019 TripAdvisor review

A most enjoyable 4 night break. Excellent service particularly in the restaurant. We look forward to returning one day. Make sure to visit the Aquarium situated nearby, or of the best attractions I have visited. The big wheel is also a wonderful experience.

very poor room

Customer review rating 4.2/5

Tpoz Business - 27/05/2019 AccorHotels certified review

air condition very smelly, so could not use it - had to leave window open tiny, lumpy awful pillows - really terrible, and only one each! very hard uncomfy bed tiny scratchy towells Informed the reception of the above after first night Asked for quiet room, but very noisy outside until early morning Due to conference, price was very very high - 200 Euros for incredibly small room

Dear Mr M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume DUBOS Assistant front office manager

Very good

Customer review rating 4.2/5

Val Couples - 20/05/2019 AccorHotels certified review

Pleasant

Is this really a Mercure?

Customer review rating 4.2/5

M B. Couples - 19/05/2019 AccorHotels certified review

Tiny room, tired and stained carpet, bath tap falling apart - the room was more like a 2 star than a 4 star

Dear Mr B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume DUBOS Assistant Chef de Réception

Hotel excellent - room service entrecôte worst I have ever been served

Customer review rating 4.2/5

Jeff &. P. M. Couples - 18/05/2019 AccorHotels certified review

Very good stay spoiled only by the two inedible entrecôte steaks delivered to our room. 40 years visiting France and these steaks were terrible. Fatty, sinewy and that tough the knife would not cut them. The cleaning staff were outstanding - beautifully prepared room. Young man on reception when we arrived was exceptionally helpful.

Dear P., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume DUBOS Assistant Chef de Réception

Pleasant stay in a very convenient location

Customer review rating 4.2/5

Irene F. Friends - 17/05/2019 AccorHotels certified review

We spent 6 nights at the Mercure La Rochelle, having booked 2 rooms with port view. We were grateful for the secure onsite parking and ideal situation for sightseeing on foot. The restaurant was excellent on the one occasion we dined there. However the rooms are basic and the bathroom appliances did not function well, certainly not the expected standard of a 4 star hotel. The staff must be commended for their courtesy and politeness, especially the Reception staff and Anais in particular, who helped sort out a booking problem by phone and email and whose friendly, helpful manner was appreciated.

RAS

Customer review rating 4.2/5

G. Business - 13/05/2019 AccorHotels certified review

RAS

Nothing much

Customer review rating 4.2/5

Lionel N. Business - 10/05/2019 AccorHotels certified review

Wasn’t felt welcome nor special on arrival

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume DUBOS Assistant Chef de Réception

A great location

Customer review rating 4.2/5

Alan Couples - 10/05/2019 AccorHotels certified review

The hotel is perfectly situated in the heart of the tourist area of La Rochelle.

Dear ALAN H., I thank you for this nice comment that I will not fail to share with our team. Best regards, Natacha JOUGLAR Chef de Réception

Tired and rundown hotel. Left disappointed. Doesn’t live up to brand reputation.

Customer review rating 4.2/5

Anonymous Couples - 08/05/2019 AccorHotels certified review

The reception staff were friendly and welcoming. Also car park was good. However the bedrooms are small and there was a strong smell of stale cigarette smoke. Not at all pleasent. The cleanliness was disappointing. We expected a lot better.

Dear Caroline B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume DUBOS Assistant Chef de Réception
Customer review rating 4.2/5

Anonymous Families - 06/05/2019 AccorHotels certified review

Ras

Dear FRANCOIS M., Nous vous remercions d'avoir pris le temps de remplir de notre questionnaire. Au plaisir de vous revoir bientôt. Cordialement, Natacha JOUGLAR Chef de Réception

Tired room

Customer review rating 4.2/5

R. W. Couples - 02/05/2019 AccorHotels certified review

The staff we encountered at this hotel were respectful and helpful. Our meal in the evening surpassed our expectations. We had the steak. Cooked as well as I cook it myself. The room however was tired. The net curtain was not fitted properly nor was the en-suite doors. There are weeds in the widow box. These items did not detract from our stay, but it not what we'd expect. Overall we were satisfied, particularly with the evening meal and the staff.

Perfect for a short Business Trip

Customer review rating 4.2/5

Ciarán M. S. Business - 29/04/2019 AccorHotels certified review

I have stayed here before a few times and the experience is alwasy the same: very pleasant staff; a comfortable, small room (which is all I need for a 1 night business trip); lovely breakfast; and very central (everything within walking distance).

Last minute hotel stay

Customer review rating 4.2/5

Jeff W. Business - 14/04/2019 AccorHotels certified review

Very friendly and accommodating check in staff, as always.

Dear JEFF W., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

Great views of La Rochelle

Customer review rating 4.2/5

Anonymous Couples - 14/04/2019 AccorHotels certified review

Great views of La Rochelle and easy to get to town and attractions. Helpful staff.

Ideal for a short visit and site seeing

Customer review rating 4.2/5

R. S. Couples - 29/03/2019 AccorHotels certified review

Rooms are small but perfectly formed, lack of wardrobe space so only suitable for a short stay.

Excellent stay

Customer review rating 4.2/5

Denis M. Business - 25/03/2019 AccorHotels certified review

The stay was enjoyable, good food, friendly and helpful staff. Rooms were clean and comfortable. Overall a very pleasant experience

Hello, Thank you so much ! We're delighted to read that you have enjoyed your stay in our hotel. We will be very glad to welcome you again for your next stay in La Rochelle. Kind regards, Delphine BAPPEL Front Office Manager

Lovely hotel in nice area beside the old port

Customer review rating 4.2/5

Ann Couples - 24/03/2019 AccorHotels certified review

The hotel was easy to find, we parked our car then returned later to get our room. The room was very pleasant with a comfortable bed. We had dinner followed by a good night's sleep. Breakfast was good with a varied choice of foods. The staff were all very nice.

Hello, Thank you so much ! We're delighted to read that you have enjoyed your stay in our hotel. We will be very glad to welcome you again for your next stay in La Rochelle. Kind regards, Delphine BAPPEL Front Office Manager

Great

Customer review rating 4.2/5

John S. Couples - 22/03/2019 AccorHotels certified review

Excellent situation and facilities.

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