Hotel - Mercure La Rochelle Vieux Port Sud Hotel
Mercure Hotel Mercure Hotel

Mercure La Rochelle Vieux Port Sud Hotel

3.5/5 1,049 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 16  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-00:00
    • Opening hours : Week-end 12:00-14:00/19:00-00:00

Business services

  • 20 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

  • 123 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Direct dial telephone
    • Baby bed
    • Manual temperature control
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure La Rochelle Vieux Port Sud Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,049 reviews
andrewmW5522OX Couples - 06/07/2018 TripAdvisor review
« Good hotel with first class staff in a fantastic location »

We spent two nights here. We have been in previous years and although the hotel continues to be very busy, mostly it seems with business people and conference delegates, the staff were excellent and had time to sort out any queries we had. There were issues this time. First: There is a shelf that protrudes from the bedhead at exactly the right height for you to crack your head on if you want to read in bed or watch the TV. Not an hotel problem as such, more a design fault. Secondly we felt that the standard of towels was lower than previously, which coupled with the reduction in toiletries provided and the dreadful issue of cheap plastic water glasses led us to believe that the brand is looking to protect the bottom line at the customers expense.

Satish K Couples - 02/06/2018 TripAdvisor review
« Favourite hotel in La Rochelle »

Great location. Clean and friendly staff. May want to be little more generous and give 2 drink vouchers when a couple checks in. All restaurants are a walking distance. Lively port at night. This is our 4th stay at this hotel.

Couples - 08/01/2018 TripAdvisor review
« Great hotel next to the aquarium »

We stayed here for four nights over Christmas. The hotel has free parking and is very near to the port and old town. Our room was on the third floor and had a good view of the port and towers. All the main attractions and lovely walks are on the doorstep. Good welcome from staff and cleaning staff were particularly cheerful and helpful. Good range of hot and cold food for breakfast buffet. We did not eat at the hotel as there are so many good bars and restaurants nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you very much for your message. We are very happy to read that you have a good stay in our hotel and that you have appreciate our location in the center of the town. We will be very glad to welcome you for another stay in Mercure La Rochelle Vieux Port. Best regards Elisabeth

Couples - 29/09/2017 TripAdvisor review
« Excellent visit »

Very good. Ideal location for the old port,museums and restaurants. Secure parking and the restaurant is fine. The room overlooking the old port had wonderful views but in my opinion was rather smaller than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you very much for your message. We are pleased to read that you have enjoyed your stay in our hotel and in our hotel. You're right, our rooms are not very large but are very comfortable. We hope to welcome you for your next stay in Mercure La Rochelle. Best regards, Elisabeth.

Couples - 28/09/2017 TripAdvisor review
« Central position »

Couldn't be better placed- so central- everything within easy walking distance. Staff pleasant and helpful. Room clean and comfy. Towels thin and small not what we expect to find in a 4 star,hotel. Safe parking

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you so much for your message. We are very pleased to read that you have enjoyed your stay. Have you explain the problem encountered with the towels to the reception staff ? It's important for us to be advised to this sort of problems, we often have a solution to improve your stay. We will be very glad to welcome you for another stay in La Rochelle. Best regards, Elisabeth.

Couples - 13/09/2017 TripAdvisor review
« Nice Hotel in Nice Location »

We Had a Nice stay at this Hotel. Its Location was good with lots to see. It was close enough to Main town to easily walk. We enjoyed our Bus trip to the Île de Ré We would like to go back when all the work at the Old Port is Complete as it should be even better

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you so much for your message. We are delighted to read that you have enjoyed your stay in our hotel and in our lovely town. All the works on the old port will be finish in the beginning of the year, hope to see you in 2018 so ! Sincerely, Elisabeth.

Couples - 30/06/2017 TripAdvisor review
« All very good except for breakfast ... »

Everything was fine at this hotel, which is near the centre of La Rochelle, until we got to breakfast, where they seemed to be disorganised and unable to keep the various supplies of food adequately replenished. There appeared to be little or no management of the breakfast process. Which is strange, because, when the food was there, it was fine. Also, we had dinner there on two evenings during our stay, and that was really good, and the service was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you very much for your comment regarding your stay in our hotel. The breakfats in one the most important moment of the day and I'm sorry to read that everthing wasn't perfect. We will be even more vigilant and hope that you will renew us your trust for your next stay in La Rochelle. Sincerely, Elisabeth

Couples - 19/06/2017 TripAdvisor review
« predictable comfort »

Well equipped room - you get what you expect with Mercure. Good dinners, but there is no separation between groups (can be very noisy) and 'ordinary' hotel guests. Helpful staff. Excellent breakfasts. A pleasant place to stay. A lot of noise from returning revellers who chose to dine elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 440Geraldv, Thank you for your comment. We're sorry for the noise in the restaurant, this is an expectionnal situation. Thank you for your kind comments about our staff. We will be very delighted to welcome you for a next stay in La Rochelle. Sincerely, Elisabeth.

Friends getaway - 21/05/2017 TripAdvisor review
« Holiday »

Rooms need some work looking very tired,mouldy on sealer in bath etc,shower tap very difficult to adjust ,friend could not use hers,,good breakfast and parking.dont leave booking in late you get leftovers promised 2 rooms close together as 2 of are friend s were oldish ,but ended up one end of hotel to the other ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear DJGeorge, Thank you very much for your comment regarding your last stay in our hotel. I'm very sorry to read that my team don't give you the 2 rooms side by side, I'm sure that they can't make differently. Best regards, Elisabeth.

Couples - 20/05/2017 TripAdvisor review
« Very good location »

We liked the location next to the Aquarium in the old port area, this hotel is within easy walking distance of restaurants and many tourist attractions. Car parking at the hotel was also good. We were a bit disappointed with the room which is smaller than we are used to and our room, on the third floor was very close to a large extractor outlet on the flat roof of the floor below, from the kitchen, judging by the smells. This made a noise until late and again early in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron W, Thank you very much for your comment regarding your last stay in our hotel. We hope you will renew your trust for your next stay in La Rochelle. Sincerely, Elisabeth.

Couples - 27/04/2017 TripAdvisor review
« Enjoyable »

Great location, very convenient for walking around town, plenty of parking on site. Room a little "bijou", as is the bathroom, but well designed. Staff helpful, breakfast good. Yes, I would use it again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S, Thank you so much for your kind comment. We will share your message with all our teams ! We will be very glad to welcome you for your next stay in La Rochelle. Sincerely, Elisabeth.

barryrgibbs Couples - 27/02/2017 TripAdvisor review
« Short break in La Rochelle »

Central but quiet as on car free street. . View of harbour .free car parking. Free breakfast . Nice bar .Restaurant good. Near many other good fish restaurants and cafes .Also close to aquarium Worth a visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barryrgibbs, Thank you very much for sharing your opinion about our hotel after your last stay. We are delighted to read that you have enjoyed our hotel and our location. We will be very glad to welcome you for another stay in the future. Sincerely, Elisabeth.

Couples - 29/10/2016 TripAdvisor review
« Fish & Towers »

Our first visit to La Rochelle. Even with satnav the exact location of the main entrance not eady to find. The old town is interesting with fine views from the tops of the old towers. Plenty of choice of restaurants though the better ones are the other side of the port from the Mercure. A fish lover's paradise. Ile de Re worth a day trip too. The hotel staff were pleasant and helpful. The standard room though is quite small for a Mercure. Strange cupboard doors lead to the bathroom!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JandJ46140, Thank you so much for your comment. Regarding our entry, you're right, it's a little bit difficult to find us with the GPS, you have to enter the "Avenue de Colmar" and you should not hesitate to cross the prohibited direction, it's the only way to arrive into our car park. We hope that you will have the pleasure to welcome you for a next stay in our hotel. Sincerely, Elisabeth.

Couples - 22/09/2016 TripAdvisor review
« La Rochelle »

The hotel a large, very comfortable establishment and a gentle stroll to the harbour. The room, facilities and wifi were first class. If you have been to La Rochelle before you will know that the harbour is surrounded with a plethora of bars, cafes & restaurants which makes the selection of where to eat a bit of a lottery.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendon D, Thank you so much for you kind comment ! We will be very glad to welcome you for another stay in Mercure La Rochelle Vieux Port. And please, don't hesitate to follow us on our Facebook. Sincerely, Elisabeth !

Couples - 11/09/2016 TripAdvisor review
« Modern hotel in old location »

The hotel is conveniently located on the edge of the La Rochelle Old Port, just a few minutes walk away from historical port sites, churches representing La Rochelle's both turbulent and liberal religious sects' past, museums, and numerous restaurants offering a rich range of cuisines. Hotel staff are friendly and helpful. Our room was clean and comfortable. We did have a problem with operating the shower in the bathroom but persistence in managing tap mechanisms ultimately paid off. Breakfast menu was good both in quality and range of dishes available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenmar 2016, Thank you so much for your comment and for all your historical reference ! We hope to welcome you soon for another stay in Mercure La Rochelle Vieux Port. And don't hesitate to follow us on Facebook ! Sincerely, Elisabeth.

Couples - 05/09/2016 TripAdvisor review
« Wonderful »

Perfect location with stunning views of the marina area. 2 minute walk from bars, restaurants, shops and historic buildings. Comfortable and modern rooms with good facilities. Amazing choice at breakfast with quality products. Good service too. Shame there wasn't a pool. Would definitely recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Flossiehair, Thank you very much for your kind message. We are very happy to read that you have enjoyed your stay in our hotel. Hope to see you soon. Sincerely, Elisabeth.

Brinley M Couples - 24/04/2016 TripAdvisor review
« A pleasant Visit. »

My wife and I stayed at The Mercure for two nights and enjoyed the experience. The staff were very friendly and welcoming; the restaurant was well worth visiting and the meals reasonably priced compared to most hotels. The room was on the small side, but the power shower was superb. The room and bathroom were clean and tidy. The hotel is very well placed for seeing the old town of La Rochelle. Road changes make finding the hotel a trifle difficult even with sat/nav or perhaps because of it! Follow the signs for the Aquarium which is adjacent to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brinley M, Thank you so much for your kind message. We are delighted that you have enjoyed your stay and hope to welcome you for a next stay. You're right, to find us you have to follow the Aquarium signs it's easier !! Sincerely, Elisabeth

Solo travel - 31/12/2015 TripAdvisor review
« No Restaurant Service »

Looked forward to a 4 night stay over Christmas. On arrival found that there was no restaurant service Christmas Eve or Christmas Day. Why bother being open? I left Christmas Day morning. Not impressed with the Prestige room either - just as cramped as a standard room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you very much for sharing with us your opinion about your stay in our hotel. I'm very sorry to read that you haven't appreciate our hotel. You're right our restaurant was closed for the Christmas, that's the same every year .. but a special restauration was served at the bar at the moment and all our staff were here to recommand you special adress in the center of the town. Wish you all the best for this new year ! Best regards, Elisabeth.

Couples - 29/11/2015 TripAdvisor review
« Disappointing »

When we stayed the restaurant was out of use and meals were being taken in a downstairs function room. Dinner service was very poor - and we reported this to the management (but as we didn't want a complementary drink as compensation we got no compensation for long delays and cold food being served). The substitute restaurant lacked atmosphere and had now views - we had booked here for the views from its restaurant. So we were very disappointed.

Aslanda24 Couples - 22/10/2015 TripAdvisor review
« Rather disappointing. . . »

The hotel is very well situated in the old port and has it's own secure carpark. However, the first impression of the room was the smell of drains coming from the shower - - and then the general "pokiness" of the room. Not really what one would expect from a 4* hotel, even the standard rooms. As ever from Mercure, the breakfast was very good.

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