Hotel - Mercure La Rochelle Vieux Port Sud Hotel
Mercure Hotel Mercure Hotel

Mercure La Rochelle Vieux Port Sud Hotel

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3.5/5 1,016 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 16  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-00:00
    • Opening hours : Week-end 12:00-14:00/19:00-00:00

Business services

  • 20 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

  • 123 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,422 reviews

Our guest reviews for Mercure La Rochelle Vieux Port Sud Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,016 reviews
AccorHotels certified review
Pieter S. Couples - 17/05/2018
« Great location, very good hotel »

Staff was very friendly and e.g. offered to store our bicycles in a room behind the counter rather than outside.

AccorHotels certified review
Jonathan Couples - 09/05/2018
« Long weekend at La Rochelle »

The Hotel staff was attentive and the chamber was spacious and comfortable. The cleaning staff was also very careful into handling our stuff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN A., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

AccorHotels certified review
Erick Couples - 09/05/2018
« Great location, friendly staff »

I do not have any reason to complain but overall the stay was average and I do not think that anything justifies the 4 stars.

AccorHotels certified review
Peter S. Couples - 03/05/2018
« 14 day holiday »

The hotel is clean comfortable and stylish. The staff are friendly, helpful and welcoming. The room was comfortable and well maintained. There unfortunately is nowhere to sit outside to enjoy a drink during the day.

AccorHotels certified review
Thomas H. Business - 26/04/2018
« Excellent location »

Good location with excellent parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS H., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

AccorHotels certified review
N.e: Business - 25/04/2018
« Smooth stay »

Trouble free stay (2 nights), clean room and facilities, easy access and departure by car, parking, very close to port and Old Town. Breakfast offer not overwhelming but OK.

AccorHotels certified review
Mr M. M. Couples - 25/04/2018
« Mr M M. »

Room SERVICE AND FOOD FIRST CLASS. NOTHING BUT PRAISE FOR THIS HOTEL

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

AccorHotels certified review
Gill Couples - 24/04/2018
« Staff extremely helpful »

Fantastic. We shorted the electricity in our room and the staff moved us immediately to a room straight across the hallway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILL C., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

AccorHotels certified review
Dee Couples - 17/04/2018
« Good location but small room »

It’s not easy to get into the hotel car park as the GPS sent us to the wrong place. Once we went through the no entry sign, we got into the hotel car park. Receptionist was pleasant and helpful but I was slightly disappointed with the room as you had to squeeze passed the end of the bed. Just too small. However there was a kettle so we could at least male a cup of tea. The bathroom was interesting, but as usual not a great design as you ended up mopping the floor after a shower. Yes I do take care, but this was unavoidable as the shower screen just did not work. But there was plenty of hot water. Location was great being right on the harbour side and breakfast was good apart from cold scrambled eggs straight from the kitchen which were as disappointment.

AccorHotels certified review
Chris T. Couples - 10/04/2018
« Excellent location, good restaurant »

Only one small problem - the room safe did not work and although the intern promised to get the housekeeper, none came. Otherwise excellent food, location, car parking. Friendly and helpful staff.

AccorHotels certified review
H. B. Friends - 09/04/2018
« Satisfactory »

Rooms very small. Breakfast had to ask to refill the hot buffet and then waited 10 mins. Bar staff not keen to serve drinks after 11pm said he was going home when there was 8 of us looking for a drink.

AccorHotels certified review
J B. Couples - 08/04/2018
« Acceptable. Pleasant staff »

Room ok but level of outside noise high. Might not be good in Summer. Breakfast ok except for coffee which was not very good. I do not like the senseo type so used the urn. Evening meal - excellent.

AccorHotels certified review
Anonymous Solo - 04/04/2018
« Pleasant »

Pleasant stay. Good service.

AccorHotels certified review
Dale H. Couples - 06/03/2018
« Mr dale H. »

Great location. Friendly staff clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear DALE HOGGETT, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

AccorHotels certified review
D W. Couples - 05/03/2018
« So very, very disappointing »

I will try to replicate the review I wrote straight after staying at the hotel, but which appears to have been lost in transmission. I booked the Mercure for the first night of a two-week trip around France leading up to my wife's (X)0th birthday - an important event. We chose the Mercure specifically for the 'Panoramic Restaurant' with views over the Old Port to make the first night special. As an Accor Exec card holder, I booked and paid in advance, paid extra for a Port View room, and used online check-in, requiring further deposit from my credit card. On arrival, we were told THE RESTAURANT WAS CLOSED FOR A PRIVATE FUNCTION!!!! We then spent 3 hours walking around the town trying to find somewhere that wasn't a burger bar/creperie or sea-food only restaurant for what should have been our special meal. It got our holiday off to a very poor start, and I am extremely disappointed in Accor for not making clear in advance the highlight of the hotel was NOT available. I would add the staff at the hotel were very friendly and helpful, but could not really retrieve the situation when the major feature of their hotel was closed. So in conclusion, very, very disappointing.

AccorHotels certified review
Mr P. C. Couples - 04/03/2018
« Very pleasant »

Very pleasant, clean & tidy, a perfect location, we did not try the restaurant or go for breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER CHILVERS, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

AccorHotels certified review
Sito W. S. Business - 02/03/2018
« very good »

friendly polite staff clean room convenient location great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S. SITO, Thank you for sharing your experience in our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

AccorHotels certified review
Anonymous Families - 20/02/2018
« An early spring break »

A very comfortable stay in pleasant surroundings

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

TripAdvisor review
Couples - 08/01/2018
« Great hotel next to the aquarium »

We stayed here for four nights over Christmas. The hotel has free parking and is very near to the port and old town. Our room was on the third floor and had a good view of the port and towers. All the main attractions and lovely walks are on the doorstep. Good welcome from staff and cleaning staff were particularly cheerful and helpful. Good range of hot and cold food for breakfast buffet. We did not eat at the hotel as there are so many good bars and restaurants nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you very much for your message. We are very happy to read that you have a good stay in our hotel and that you have appreciate our location in the center of the town. We will be very glad to welcome you for another stay in Mercure La Rochelle Vieux Port. Best regards Elisabeth

AccorHotels certified review
Giorgio P. Couples - 03/01/2018
« Un sejour parfait! »

It was our first stay at the Mercure in La Rochelle (we usually stay elsewhere). It was a pleasant surprise: very comfortable room, very helpful staff, great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIORGIO P., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine BAPPEL Chef de Réception

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