Mercure La Rochelle Vieux-Port Sud Hotel 4 stars

TripAdvisor rating 4.0/5 1,229 reviews
Mercure La Rochelle Vieux-Port Sud Hotel
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Hotel extras

  • Panoramic view of the Old Port and the Tours de La Rochelle towers

  • Restaurant open for lunch and dinner and lounge bar

  • 10,764 sq. ft. (1000 m2) for your seminars and cocktail parties

  • Free private parking available

  • Located a stone's throw from the train station and La Rochelle Aquarium

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request (Nearby)
  • Tennis
  • Beach and water sports
  • Bicycles rental (Nearby)
Business services
  • 20 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure La Rochelle Vieux-Port Sud Hotel

Quai Louis Prunier
17000
la rochelle
france

Tel: +33546506150

Fax: (+33)5/46412431

Contact email

Check-in from 15h00

Check out up to 12h00

  • FROM AIRPORT :   ILLICO 2 DAMES BLANCHES

  • FROM CITY CENTRE :   ILLICO 1a, 1b, 3 AQUARIUM/GARE SNCF

  • By plane

    BORDEAUX MERIGNAC At 150km / 93 miles

  • By plane

    LA ROCHELLE LALEU At 5km / 3 miles

  • By car

    LA ROCHELLE 33 At 35km / 21 miles

  • By train

    LA ROCHELLE VILLE At 0km / 0 miles

GPS :46.153824, -1.149509

Our accommodations

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine
  • Bathroom products

Classic Room with port view and 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room

Classic Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Business Desk

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room

Our restaurants and bars

L'OCEANIDE

Type of cuisine: French

Panoramic restaurant with views over the harbor and historic towers of La Rochelle. Traditional cuisine, à la carte and set menus.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 894

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Mercure La Rochelle Vieux-Port Sud Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,381 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,229 reviews

Beautifully located hotel

Customer review rating 4.2/5

Hugh M. Couples - 10/10/2019 AccorHotels review

Very pleasant. The staff were friendly and efficient. Our room had a lovely view of the port. The room was incredibly small but worked. Bathroom was also small but clean and functional. I liked the onsite parking.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume DUBOS Assistant front office manager

Well-situated and comfortable hotel but watch out for bar prices

Customer review rating 4.2/5

Chris T. Couples - 05/10/2019 AccorHotels review

We booked the hotel for one night as part of a road trip through Spain and France as we had never been to La Rochelle before and fancied having a look at the town. We wanted to be near the Vieux Port and the hotel was ideally situated for this. We also wanted a hotel with parking for our car. The hotel was clean and comfortable with efficient and helpful staff. I feel that the hotel is priced for its location. During the evening my wife and I had two coffees and two Baileys at a cost of 19 euros. Ouch!

Dear Mr. T., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guillaume DUBOS Assistant Chef de Réception

A perfect, worry-free stay

Customer review rating 4.2/5

Kat K. Business - 04/10/2019 AccorHotels review

Super comfortable hotel with excellent staff. Fantastic view of the restaurant overlooking the marina serving exquisite food. All my needs were accomodated making my stay totally worry-free.

Dear AIKATERINI K., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume DUBOS Assistant Chef de Réception

Great location

Customer review rating 4.2/5

Brad W. Couples - 01/10/2019 AccorHotels review

Helpful staff from the outset. Good room with view over port but a little small

Dear BRADLEY W., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume DUBOS Assistant Chef de Réception

Comfortable and convenient

Customer review rating 4.2/5

Donald Friends - 30/09/2019 AccorHotels review

Met expectations

Dear DONALD P., Thank you for your share about your stay at Mercure La Rochelle. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best Regards, Guillaume DUBOS Assistant front office manager

Acceptable standard of accommodation let down by paper cups.

Customer review rating 4.2/5

Anonymous Couples - 28/09/2019 AccorHotels review

See above.

Dear Mr M., Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guillaume DUBOS Assistant front office manager

Excellent location,very good breakfast, small bedrooms

Customer review rating 4.2/5

J B. Couples - 27/09/2019 AccorHotels review

The location of the hotel right on the port is excellent for tourists but it also makes finding it by car,even with Satnav, very difficult. The staff were friendly and efficient and the breakfast first class. The bedroom was very small even by modern standards with no place to sit apart from the bed.

Dear JOHN B., We appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to receive you again in the future. Sincerely, Guillaume DUBOS Assistant Chef de Réception
Customer review rating 4.2/5

Malcolm M. Business - 27/09/2019 AccorHotels review

The room was rather small and work space limited, particularly as there were two of us and we both needed space for our laptops. I found myself sitting on a stool with my laptop on the bed. Furthermore we had a problem with the person in the next room (421) who was smoking and we could smell the cigarette smoke in our room, we reported this to the lady on reception and she assured us that the problem would be dealt with, however later that day the man in room 421 was leaning out of the window smoking and the smell once again drifting into our room. This is totally unacceptable and we feel that we should receive some recompense in this regard. Regards, Malcolm Marshal

Dear MALCOLM M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume DUBOS Assistant Chef de Réception

A very good, well situated hotel.

Customer review rating 4.2/5

Kate Couples - 27/09/2019 AccorHotels review

Parking was easy, the room was good and the staff very pleasant and helpful.

Dear Mr L., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume DUBOS Assistant front office manager

The hotel was just want we needed for a one night stay to break a long journey.

Customer review rating 4.2/5

Marion W. Couples - 26/09/2019 AccorHotels review

The staff were pleasant and helpful. The room was clean and the beds comfortable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guillaume DUBOS Assistant front office manager

Nice hotel nice location

Customer review rating 4.2/5

Carol Couples - 24/09/2019 AccorHotels review

Nice room with en-suite, both fitting out nicely. Room was a bit small. Breakfast was vey good in a nice restaurant. Loved the location, close to the port and restaurants.

First class from greeting to departure

Customer review rating 4.2/5

Peter S. Couples - 23/09/2019 AccorHotels review

Everything about our stay was perfect, a spacious and quiet room, extremely helpful receptionist (who recovered our missing coats from our stay in Lorient and arranged for them to be sent home for us) and perfect location.

Good value lodging in a delightful city

Customer review rating 4.2/5

Julie Couples - 22/09/2019 AccorHotels review

We were able to walk to this hotel directly from the train station yet it is situated within walking distance of all the main sights of town. Rooms were relatively spacious, nicely appointed and kept very clean. What more can you want from a hotel?

Excellent L.

Customer review rating 4.2/5

Excellent L. Couples - 21/09/2019 AccorHotels review

Staff very welcoming and friendly. Hotel spotlessly clean, room very comfortable although a bit on the small side. Strange arrangement for bathroom door! Nice to have a refreshments tray but would have preferred china cups. No comfy chair to sit on, just the hard wooden one at the desk or the squishy pouffe. No price list for the minibar.

Good hotel well located , friendly staff

Customer review rating 4.2/5

Bill W. Couples - 20/09/2019 AccorHotels review

Good clean room , breakfast excellent and a good location with on site car parking

Very good and would use again

Customer review rating 4.2/5

Brian (. Couples - 20/09/2019 AccorHotels review

Great Location, pleasant, welcoming and helpful staff. Good breakfast and La Rochelle is a lovely place to visit.

Fantastic location and helpfull staff

Customer review rating 4.2/5

Richard Couples - 19/09/2019 AccorHotels review

The room was well equipped and a comfy bed. Ideal location and free car parking. Professional receptionist and good recommends for meal.

Lovely place with good food, good rooms and easy access to the centre of La Rochelle

Customer review rating 4.2/5

A H. Families - 19/09/2019 AccorHotels review

Extremely easy, pleasant staff and good quality rooms

Mediocre.....

Customer review rating 4.2/5

Gary Couples - 19/09/2019 AccorHotels review

Very plain and basic hotel that does not warrant 4*. Standard room very small. The shower plumbing was appalling with the temperature going up dangerously once set. Unhappy also as an Accor Member by the pricing policy. Booked via the members site and quoted in pounds. Charged in Euros at an extortionate exchange rate. As I was in France when I booked you should have quoted the € price.

Dear Mr D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. We are sorry to hear about the trouble with your shower. We'll transfer this concern tou our technician to fix it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume DUBOS Assistant front office manager

3 night stay in la rochelle

Customer review rating 4.2/5

Mrs P. S. B. Couples - 18/09/2019 AccorHotels review

Chose this hotel because of location and free secure parking. Bedroom was ok, it was a privilege room so you get a few little extras like an espresso machine and better bed linen, that being said, our room was at the back of the hotel with a limited view of the harbour and mainly buildings. On the 4th floor with 2 lifts. The aircon in the room struggled to keep us cool in temperatures of 30/32degrees. Expected a king size bed in a privilege room but only a double which didnt make us comfortable. The hotel was very clean and modern. We had two dinner meals in the resturant which were good quality. Service was excellant. Very dissapointed in the breakfast, self service, available on sunday until 11am, we were down at 10.30 and all the croissants had gone. There was cooked available, bacon, sausages & what they called scrambled eggs! The eggs were powdered i think, swimming in liquid, looked very wet and i think were powdered with liquid added. Horrible. In a four star hotel to serve this up was not acceptable. I would not stay here again, the only reason i booked was for location.

Dear Mrs b., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume DUBOS Assistant Chef de Réception
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