Hotel - Mercure La Rochelle Vieux Port Sud Hotel
Mercure Hotel Mercure Hotel

Mercure La Rochelle Vieux Port Sud Hotel

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3.5/5 951 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 16  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 16  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Thalassotherapy centre
  • Babysitting on request  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Kayaking (Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-00:00
    • Opening hours : Week-end 12:00-14:00/19:00-00:00

Business services

  • 20 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

  • 123 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 family rooms
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Manual temperature control
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,799 reviews

Our guest reviews for Mercure La Rochelle Vieux Port Sud Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 951 reviews
AccorHotels certified review
Uk S. Couples - 10/10/2017
« Unsatisfactory sleep in brightly lit (from outside) bedroom »

Room was comfortable and pleasant but sleep completely spoiled by being brightly illuminated (all night) from outside room (from within hotel premises) and reflecting off hotel external walls, along with gaps at end of curtain run where curtains unable to close completely and flat against walls. Didn't really feel the staff treated it with any sympathy when raised to them, no goodwill gesture of any sort offered and appeared to be "my problem" as no-one else had apparently mentioned it. I don't think I'm being unreasonable to expect a dark room to get a good sleep. Breakfast was fine, nice, good selection. The black guy behind the bar (sorry, don't recall his name) stood out to me as being the only staff member with some individual nice personality, I found all the others rather flat.

AccorHotels certified review
Edward D. Business - 30/09/2017

Great hotel, lovely room but the drains in the bathroom smelt terrible and made the whole room smell bad. Had to leave the window open all the time.

TripAdvisor review
Couples - 29/09/2017
« Excellent visit »

Very good. Ideal location for the old port,museums and restaurants. Secure parking and the restaurant is fine. The room overlooking the old port had wonderful views but in my opinion was rather smaller than expected.

AccorHotels certified review
Anonymous Solo - 28/09/2017

Very small room with strange smell. Bathroom looked quite new but fittings already in quite used condition. Not really good value for money. Staff very nice and attentive. Location very good.

TripAdvisor review
Couples - 28/09/2017
« Central position »

Couldn't be better placed- so central- everything within easy walking distance. Staff pleasant and helpful. Room clean and comfy. Towels thin and small not what we expect to find in a 4 star,hotel. Safe parking

AccorHotels certified review
Ian N. Couples - 27/09/2017
« Great location and facilities »

Everything was as we had hoped. Service, room, parking and location. Perfect.

AccorHotels certified review
Sandie W. Couples - 26/09/2017
« Staff lovely- shower leaked- towels poor quality »

Our room was small- however it was clean and quiet. Unfortunately the shower leaked but this was quickly dealt with and towels replaced. The towels for a four star hotel were small and thin and one had several holes in not what we expected!

AccorHotels certified review
David D. Couples - 25/09/2017
« Good not enough tea coffee milk in room. »

A short one night stay, only used room and dining for breakfast.

AccorHotels certified review
Dave S. Couples - 24/09/2017
« Short visit to La Rochelle for a Genealogy trip. »

We enjoyed the room with a view (Aquarium) along with the top floor. The bed was nice and the entire hotel was nearly spotless. Great location. Next to the marina, train and car rentals. We arrived mid-evening and had time for a nice walk and dinner nearby. The breakfast was pleasant and just what we needed to start our 350 km trip for the day. The staff was friendly and made us feel welcomed. We will stay again if back in the area.

AccorHotels certified review
Roger Couples - 18/09/2017
« Small bedrooms, limited restaurant menu, but close to many other better restaurants. »

Great location.

AccorHotels certified review
J P. Couples - 16/09/2017
« Efficient »

Staff were friendly and helpful. Facilities good

AccorHotels certified review
Brian M. Couples - 13/09/2017
« Great as usual »

We love staying here. The rooms are small but there is everything that is needed. We had small suitcases but large w=ones would have been a problem.

AccorHotels certified review
Jillian H. Friends - 13/09/2017
« Great location. Quality accomodation »

Appreciate personal service. Excellent wifi.

TripAdvisor review
Couples - 13/09/2017
« Nice Hotel in Nice Location »

We Had a Nice stay at this Hotel. Its Location was good with lots to see. It was close enough to Main town to easily walk. We enjoyed our Bus trip to the Île de Ré We would like to go back when all the work at the Old Port is Complete as it should be even better

AccorHotels certified review
Janhollywood Couples - 07/09/2017
« Mrs »

Very obliging staff were very helpful.

AccorHotels certified review
Roger Y. Couples - 07/09/2017
« A good and well appointed hotel »

All fine except I discovered we were charged for an upgrade that whilst we enjoyed, we unaware it was at a cost.

AccorHotels certified review
Nick J. Couples - 06/09/2017
« Great location but tiny rooms »

This was our second stay at this hotel and we chose it because of the location and access to free parking. Unfortunately, having a king sized bed makes the room very cramped and, for this reason, we may consider a different hotel on our next visit to La Rochelle. The reception staff were excellent. The bathroom was clean although there was an accumulation of dust in the corners and the sink plug hole needed a bit of extra attention.

AccorHotels certified review
I C. Couples - 05/09/2017
« Modern hotel, ideal for a stopover in La Rochelle »

Pleasant hotel, fairly easy to find with a good amount of parking. Modern room and very clean. The WiFi worked well. We did not use the restaurant as we prefer to eat in local restaurants. The staff were loved and we wouldn't hesitate to return.

AccorHotels certified review
Tony Couples - 31/08/2017
« Enjoyable Stay In A Very Good Hotel. »

Very comfortable room though not large. Excellent check-in and fast check-out as well as a sensible check-out time of 11:00a.m., making the whole process very easy. Breakfast not up to UK standards, but perfectly acceptable.

AccorHotels certified review
Mrs J. M. Families - 27/08/2017
« Jo »

Lovely hotel, great location, efficient staff, food at breakfast good. However, I checked in online via the Accor App as a loyalty member. This was supposed to speed up check-in! This didn't happen, I was still asked for passport and bank card and it took longer than at the Novotel in Le Mans the previous night. As we had the children with us Mercure required 2 rooms as there is not the facility for family rooms. This was fine but I had to go through the check in process twice on the app as it didn't accommodate the whole booking, very frustrating. Regarding one of the latter questions in this questionnaire re treatment as a loyalty member? I don't think I received any better treatment or worse treatment. No benefits at all.

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