Hotel - Sofitel Strasbourg Grande Ile
Sofitel Hotel Sofitel Hotel

Sofitel Strasbourg Grande Ile Hotel

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4.5/5 1,381 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • A grocery store of local products (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

These renovated Strasbourg accommodations provide a warm ambiance. Behind each bed, excerpts from the "Serments de Strasbourg" tell the city's history. Experience the traditional decor of this Strasbourg luxury hotel, offering upper-upscale comfort.

  • 150 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 23 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • TV with on-screen billing info
    • Pay per view channel(s)
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,574 reviews

Our guest reviews for Sofitel Strasbourg Grande Ile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,381 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Elizabeth Families - 11/11/2017
« Outstanding!!! »

Amazing hotel, awesome location. Simply delightful

AccorHotels certified review
Barbiflys Couples - 08/11/2017
« perfect location »

wonderful hotel with friendly, helpful staff. Very comfortable bed and luxurious bath tub. We especially liked the 24 hour room service.

TripAdvisor review
florian_triebel Family - 05/11/2017
« Sofitel Grand Ile, Strassburg »

Everything very well - it was our third stay at the hotel. The staff is very friendly to children, helps to make the family holiday in Alsace pleasant and enjoyable. Located at the heart of Strasbourg, it is perfect for a family stay.

AccorHotels certified review
Anonymous Couples - 04/11/2017
« We love this hotel. »

The minute we walked in the reception was very warm. Without exception the staff was friendly and helpful. The hotel was clean, our room was extremely well stocked with amenities, more than in any other hotel we've seen.

AccorHotels certified review
Anonymous Families - 02/11/2017
« pleasant surprise »

Upon arrival, we had a big positive surprise: rather than 2 adjacent rooms, we got upgraded to the "suite impériale". The kids were thrilled and enjoyed their space and the "feeling". Overall, the stay was pleasant, but here are a few suggestions for approval: - the rooms showed some wear and tear: stains on the carpet, loose hooks in the bathroom (behind the door) - the room service was very slow (Sunday night): had to call to check if the order was taken. seems that the kitchen was overwhelmed at that moment - breakfast room was "overbooked" on Tuesday morning - no problem to wait, but other families seemed less patient and that created a not so nice atmosphere in the lobby

AccorHotels certified review
Seth A. M. B. Couples - 30/10/2017

A beautiful hotel in a beautiful city. I wished that we would have more time in the well run hotel.

AccorHotels certified review
Molly Couples - 29/10/2017
« Good after making changes. »

Initially very disappointed with the 'Classic' room. In our opinion this was not suitable for a 5* hotel. It is small and an extremely long walk from the lift. Nowhere on the Expedia site was the distance mentioned and it is of significance if the guests have some difficulties walking. There was also a continuous humming noise which seemed to come from a motor of some kind and which prevented us resting after a long journey. The description 'Classic' is extremely misleading, these rooms should be listed as 'Basic' as we feel that they really would only merit about 3*. After complaints to management, who were very helpful and understanding, we were upgraded to a room, which in our opinion merited the description of 5* which was what we had expected and paid for in the first place. We feel that one should be aware that not all rooms in a 5* hotel are worthy of that rating. The buffet breakfast and bar food were excellent, as was the service.

AccorHotels certified review
Jane Families - 28/10/2017
« Great hotel great location! »

This is a lovely, comfortable hotel with friendly helpful staff. We enjoyed our stay as it is in such a great location within easy walking distance for most places. Our stay in Strasbourg was even more enjoyable due to the comfort provided by Sofitel Strasbourg.

AccorHotels certified review
Anonymous Business - 27/10/2017
« Good »

Hotel is nice and stylish. The bar and restaurants are very nice. The room (505) was guite cold and It didn't become warmer eventhough I tried to change the temperature in sleeping room. Check out is usually quite slow, eventhough the personel is doing their best. Entire staff is very kind.

AccorHotels certified review
Employee Business - 27/10/2017
« Nice but you pay for more than you get »

This time I got a noisy and small room for 245 euro/night.

AccorHotels certified review
Edouard G. Business - 26/10/2017
« No very exiting »

Rooms and decorations in general are a bit Old fashioned and do not reflect the Hotel category compared to other competitors

AccorHotels certified review
Philippe P. Families - 22/10/2017
« Everything was perfect! »

Excellent stay really. The suite was roomy and comfortable. I really appreciated the bottle of Cremant when we came back in the evening. The staff was extremely professional - at all levels. I had to print and scan documents and that was handled very well. We all felt welcome. Now I know that Sofitel is a very good brand - but really the staff at Sofitel Strasbourg was really, really nice, and competent.

AccorHotels certified review
Julian Solo - 22/10/2017
« Satisfactory »

Brief visit. Generally good service

AccorHotels certified review
Dalal A. Families - 22/10/2017
« Beautiful hotel with very small room »

Advantages: Very friendly staff Location Loppy decoration Breakfast food quality Disadvantages: The room was too far from the elevator Room is toooo small !! Breakfast buffet area is too small you can't move if someone is in front of you Room view is terrible

AccorHotels certified review
R. Business - 21/10/2017

Stylish hotel, very good service.

AccorHotels certified review
Ben Business - 20/10/2017
« Great staff, even better location »

The staff at Sofitel Strasbourg is always attentive, and the facilities are quite nice. The breakfast offering is uniquely good for a European hotel, and the central location combined with the walkable Strasbourg city makes this my go-to spot in Strasbourg.

AccorHotels certified review
Jacob V. R. Families - 17/10/2017
« Very much below Sofitel standard »

When the accomodation is run down, when the m2/price ratio is out of balance, than you do not deliver a product that a customer can expect based on stays in other Soitels.,

AccorHotels certified review
Marlene S. Solo - 15/10/2017
« Mrs »

For me it is a pleasure seeing the same staff each and every time I travel to Strasbourg From The porters to the staff at reception they always go an extra mile Love this hotel

AccorHotels certified review
Martha C. P. Families - 09/10/2017
« TRISTAN »

Very efficiently, great staff service. Wonderful breakfast and a great lounge bar with excellent bartering and we love the music ambient. Perfect Location.

AccorHotels certified review
Sebastian G. Business - 09/10/2017
« very satisfied »

I was very satisfied but would appreciate if you could add the fitness mats in the gym.

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