Hotel - Sofitel Strasbourg Grande Ile
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Sofitel Hotel

Sofitel Strasbourg Grande Ile Hotel

4 place Saint Pierre le Jeune 
67000  STRASBOURG
FRANCE

1,322 reviews
TripAdvisor Rating Based on 1,322 reviews
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From 167.40 EUR Non member rate
From 159.03 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • A grocery store of local products (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Our Terroir & Co restaurant will be closed from August 13 to 27, 2017

Hotel location

Our rooms

These renovated Strasbourg accommodations provide a warm ambiance. Behind each bed, excerpts from the "Serments de Strasbourg" tell the city's history. Experience the traditional decor of this Strasbourg luxury hotel, offering upper-upscale comfort.

  • 150 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 23 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • TV with on-screen billing info
    • Pay per view channel(s)
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,098 reviews

Our guest reviews for Sofitel Strasbourg Grande Ile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,322 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 18/08/2017
« Good »

Nice stay

AccorHotels certified review
Robert Couples - 16/08/2017
« Very nice and quiet location, but rooms a bit small. »

Nicely placed hotel, however a bit outdated for 5*. Rooms are a bit small, bathroom doesn't fit to hang towels for two persons. Toilet Paper of more hostel than hotel quality. Breakfast during the week for early birds only, not for the tourist who want to rest (until 10 only). Also hotel bar closes early, so if you come back from the dinner in the city forget about having a drink before going asleep. Unfortunately this hotel is full of arabian guests who behave like anywhere else, including large families occupying most of seats in the lobby and bar, dozens of large suitcases everywhere and noisy children who like also to play a football in a room above yours. Big plus for nice and friendly service, good food on breakfast and the biggest one for location, but probably next time I will stay somewhere else.

AccorHotels certified review
Fahad Families - 16/08/2017
« Comfortable hotel »

Very comfortable hotel and friendly staff

AccorHotels certified review
Joe Families - 15/08/2017
« Great stay in Strasbourg »

Had an amazing time in Strasbourg and at the Sofitel. The staff and room were excellent. Will definitely return.

AccorHotels certified review
Geoff D. Families - 15/08/2017
« Nice hotel, great location, restaurant not up to expectations. »

Hi, the hotel is lovely, rooms spacious and well equipped. The staff were very good and made us feel very welcome. Our only complaint was the quality of food presented within the restaurant in the evening. We eat as a family of six, the children's meals we're supplied incorrect (pasta ordered with a tomato sauce and came with none), and both my wife's steak dish and my sea bass dish we're uninspiring. For the prices charged, and the quality of the 5 star hotel in general, we were left disappointed.

AccorHotels certified review
Paul R. Couples - 14/08/2017
« Very good »

The room was great, only negative it needs Aircondition, people working are wonderful!, great help & very accomodating.

AccorHotels certified review
Antonio Business - 14/08/2017
« Excellent in all aspects! »

Great service, great food... great experience!

AccorHotels certified review
Anonymous Families - 12/08/2017

We enjoyed our stay liked the room the service and city in general and would like to come again

AccorHotels certified review
Yasser A. Families - 10/08/2017
« The hotel was good »

They push me to take to jonuer sweet instead sweet and triple room the consider the infant as person they charged me city tax for all the kids including the infant

AccorHotels certified review
Bill Solo - 09/08/2017
« Pleasant and relaxing, a surprise. »

Good. Many times I had to get new door keys, which was a surprise. Love the location so in town.

AccorHotels certified review
Anonymous Couples - 08/08/2017

very pleasant, liked our suite and service

AccorHotels certified review
Andre L. Couples - 08/08/2017
« poor air condition »

Hotel as good as usual, I used to come 17-20 years ago. Staff friendly and efficient. the only problem was the air con, your system is too old. I reported twice the problem but it could not be fixed. (the fan speed was low and the air was not cold)

AccorHotels certified review
Inge Couples - 08/08/2017
« Great stay, beautifull hotel. »

Just a small note: My partner had made the reservation but the membership card is on my name. As many times before, I had given my card number upon arrival to the clerk but the points were never added to my account. In the meantime I have requested the points to be added to my account through the accorhotels.com site, but by filling out this commentry, I just want to make sure this actually does happen. Membership card number is: 30..9812 0. Thank you. BR Inge Straatman

AccorHotels certified review
Ahmed A. Families - 06/08/2017
« Small room »

Nice staff, great location, high quality furniture. The rooms size is smallest .

AccorHotels certified review
Helmut T. Couples - 31/07/2017
« Great hotel in good location »

All on the plus side and no minus

AccorHotels certified review
Kevin Business - 26/07/2017
« Sir »

Hotel was in good location, pleasant staff, nice room with a/c

AccorHotels certified review
Cheryl T. Solo - 24/07/2017
« Top service, quality, and beautiful surroundings »

I'm already a fan of Sofitel hotels and so when I decided to visit Strasbourg and saw there was a Sofitel in town, I decided to stay here instead of a Mercure or Ibis, just for the added luxury. As a silver club Accor member, I also love the special treatment I get....room with a view and delicious candies upon arrival---the staff read every word of my notes on the reservation and it was a wonderful welcome. I have to say, I am perplexed by some of the negative reviews of this hotel on Trip Advisor because this hotel doesn't deserve them. This hotel fufills almost every expectation and the staff could not be nicer or more helpful. The room service team the evening of July 21st was excellent. They had my meal upstairs in fifteen minutes even though they told me it could be 30-40 (as usual when one orders room service). They even called back to ask if I preferred a vin "sec" or "doux" and I have to say, the Riesling grand cru that they brought was an excellent wine. The verrine alsacienne was also one of the best desserts I had had in a while. I was completely satisfied with the staff in housekeeping, at the front desk, at the restaurant, etc. The bathroom products are excellent quality. The location can't be beat (5 min. to the cathedral, 8 minutes to Petite France and all the tram lines at the nearby "homme de fer" stop made for the ultimate convenience. The hotel is very pretty and clean. The only thing I would have loved would have been a more extensive bar menu in the evening and access to a pool but these are hardly complaints. This was a really perfect stay and i intend to counter those negative Trip Advisor evaluations with a glowing one for the Sofitel Strasbourg.

AccorHotels certified review
Douglas Couples - 24/07/2017
« fantastic stay »

hello strasbourg. we had a fantastic stay in your hotel. very much appreciated our upgrade. thankyou. our diner on your terrace was also very much enjoyable.. the burgar with the peppar sauce was the best i have had in a while.

AccorHotels certified review
Stefan G. Families - 23/07/2017
« Not a family friendly vacation. »

No stageless access with baby buggy to hotel room, everytime we had to step up 5 stairs up or down to access the room, the only solution we got provided was that we can store the baby buggy in the reception area but this was not a solution for us so we hat to carry the buggy several times a day up and down. our room was directly over the entrance of the parking garage, everytime a car enters or leaves the garage we heard it very well. directly under the window there was the dustbin and on Saturday we woke up at 7pm because of delivery of stocks to the hotel, because this entrance was beside the garage entrance. this was not the expectation for a junior suite. and my gold status was not considered, no extra benefits expect the welcome drink in the bar was provided.

AccorHotels certified review
B. Families - 22/07/2017
« Great welcome and staff »

The quality and kindness of the staff was really very appreciated - this is what makes the difference

Our most recent 20 reviews
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